Digital marketing manager jobs in harrow, greater london

Full time (flexible working options available)

Fixed Term Contract – 12 months

Closing Date:10 October 2025

Ref 7176

Save the Children UK has an exciting opportunity for someone with proven experience in technology-driven transformation programmes to join as our Change Lead, where you will play a pivotal role in ensuring the successful adoption and embedding of Dotdigital as our new Customer Engagement Platform (CEP).

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As CEP Change Lead, you will be responsible for ensuring the organisation is ready for the transition to Dotdigital, focusing on business readiness, stakeholder engagement, training, communications, and cutover planning. You will assess the current state, define the future operating model, and lead the change strategy to support a smooth and successful go-live by March 2026.

In this role, you will:

• Conduct a current state assessment of supporter journey processes, stakeholder roles, and pain points, and define future state processes to enable marketer-led campaign delivery.

• Develop and deliver the change strategy, roadmap, and business readiness plan aligned to the March 2026 go-live milestone.

• Build and manage stakeholder engagement and communication plans, ensuring buy-in and alignment across marketing, fundraising, digital, supporter care, data, and technology teams.

• Lead training needs analysis and deliver a tailored adoption plan, including role-based training, playbooks, and templates.

• Own the cutover readiness plan, ensuring business continuity during transition and supporting UAT, pilot campaigns, and contingency planning.

• Support business validation of data migration activities, ensuring quality, compliance, and stakeholder engagement throughout.

About you

Used to working with tight timelines with a delivery-focused approach, you'll be a strong advocate for user adoption and long-term embedding of new ways of working.

To be successful, it is important that you have:

• Proven experience as a Change Lead/Change Manager on technology-driven transformation programmes.

• Strong knowledge of CRM, marketing automation, or supporter engagement platforms (experience with Salesforce/Dotdigital advantageous).

• Excellent stakeholder management skills with experience engaging and influencing at all levels.

• Strong communication and facilitation skills, with the ability to simplify complexity and translate technical change into business impact.

• Experience in planning and delivering training programmes to support adoption.

• Familiarity with data migration processes and business validation.

• A solid understanding of cutover and go-live planning in large programmes.

• Charity/NGO or fundraising sector experience desirable but not essential.

• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact. 

For this role we anticipate there may be times where you'll be needed to be in the office more frequently in order to run workshops and facilitate sessions due to the nature of the role. This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Details:

Salary: £33,500 per annum.

Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly ‘all staff’ event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture
• Learning and development opportunities
• Enhanced carers and compassionate leave

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 20 October 2025

Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

As our Membership Communications Officer, you’ll play a vital role in engaging with the people who work in Hospice UK’s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK’s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content.

Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you’ll:

• Create and deliver compelling content across web, email and social media channels.
• Source and produce stories that showcase the incredible work of our members.
• Plan, research and build web pages, and manage social media activity.
• Analyse engagement data to provide insights and continuously improve our communications.

A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector.

About you

Are you a creative communicator who loves making content shine? You’ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you’ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content.

It’s a bonus if you’re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations.

If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Camara (her contact details are available on our website)

You’ll find lots more information in the Candidate Information Pack (available on our website to download).

How to Apply:

To apply for this role, please send us the following documents by 9am on Monday 20 October 2025:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
• A completed equalities monitoring form - available on our website to download.

We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.

Closing date for applications: by 9am on Monday 20 October 2025.

We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.

Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.

To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.

Counterpoints Arts produces a range of programmes in the UK and internationally, including Refugee Week, PopChange and Platforma festivals. As the breadth of our collaborations and variety of events continues to grow, we are looking for a Marketing and Communications Producer to enhance our brand and programme visibility, helping us to engage new audiences and grow our reach. This is a newly created role offering an exciting opportunity to shape our strategy in this area and manage our communications and marketing activities.

The successful candidate will be a dynamic individual with strong creativity and communication skills, an imaginative approach and experience growing an audience base and working across a variety of platforms. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

For the full job description and person specification, please refer to the attached JD.

About Action for Stammering Children

Action for Stammering Children is the national charity for children and young people who stammer, their families and the communities who support them.

We exist to ensure that every child who stammers has the support, respect and confidence to live the life they want to lead.

Founded in 1989, we provide support and information to young people, families and professionals; champion research into childhood stammering; and campaign for policy and societal change. 

About the Role

We are looking for an experienced community manager enthusiastic about engaging our supporters, volunteers and fundraisers. In this role, you will be responsible for community outreach; effectively communicating our brand identity to help us  build and cultivate our supporter base. Adapting the charity’s message for a range of internal and external audiences will be second nature to you. You will be passionate about working closely with volunteers to inform our strategic direction and advocacy efforts. You will bring with you experience of implementing strategic communications,  with knowledge of email marketing, paid-for advertising and social media.  

In a typical week, you might be working with a member of our Youth Panel or Stambassador Network to create content for an upcoming outreach campaign or preparing them for a media appearance. You may be liaising with some of our community fundraisers as they prepare for their upcoming challenge event, and working with the CEO on communicating the impact of our various projects.  

But regardless of the channel or the message, your attention to detail, writing and presentation skills will be flawless, and you’ll bring a creativity and enthusiasm that helps to cultivate our existing supporters and connect with new ones.

It’s an exciting time at Action for Stammering Children, with a refreshed strategy which will see us increase the charity’s reach, impact and engagement with the stammering community more than ever before. This role will be vital to enabling us to deliver that.

Head of Marketing (International Eye Care Charity, home based in the UK)

The Organisation

Our client is a UK-based international development healthcare charity supporting sight restoration and prevention of blindness. With a mission to provide high-quality, free eye care to underprivileged communities, the organisation has transformed the lives of millions. As it strengthens its presence in the UK, it is seeking a seasoned marketing leader to help grow its reach, deepen supporter engagement, and enhance its brand.

The Role

This is a senior-level opportunity for a strategic and hands-on marketing professional to lead content, campaigns, and digital engagement. The Head of Marketing will be responsible for growing brand awareness, managing multi-channel campaigns, and delivering high-quality communications that reflect the organisation’s mission and impact. The role involves managing a small budget and external agencies, while working closely with leadership to align messaging with key goals.

Key responsibilities include overseeing brand strategy and positioning, leading on email, web, social, SEO, and PPC, and delivering integrated campaigns—particularly during high-impact periods such as Ramadan. The role requires strong project management skills and the ability to evaluate campaign performance through analytics and KPI reporting.

The Candidate

The ideal candidate will be an experienced marketing leader with at least five years in the sector, including two or more in a managerial role. You will be well-versed in all areas of marketing, from content creation and digital marketing to branding and campaign execution. You’ll bring a strong track record of leading successful campaigns, managing budgets, and using data insights to drive performance. Prior experience and knowledge of the Islamic giving community and managing Ramadan campaigns will be a distinct advantage.

You should have a clear passion for humanitarian causes, excellent communication and interpersonal skills, and the cultural sensitivity required to work within faith-based environments. Knowledge of tools like Mailchimp, CRMs, analytics software, as well as familiarity with Adobe Creative Suite and HTML/CSS would be advantageous.

Application Process

For further information, please contact Syed at Civitas Recruitment for a full JD. Interviews will be held on a rolling basis.

Freelance Communications Manager (3 days/week, remote)

About Our Time

Our Time is a pioneering UK charity supporting children and young people who have a parent with a mental illness. We make sure these young people are not isolated or overlooked by providing tools, resources and safe spaces to help them thrive. We deliver innovative programmes, education, campaigning and advocacy that create lasting change.

The Role

We’re looking for a talented and hands-on Communications Manager to help amplify our impact at this exciting stage of growth.

Working closely with the Operations Director, you will manage and support our Social Media & Communications Officer while driving engaging communications across all channels.

Key responsibilities include:

• Developing and implementing Our Time’s communications and campaign activity.

• Managing, mentoring and supporting the Social Media & Communications Officer.

• Creating high-quality digital content for our website, newsletters and social platforms.

• Coordinating partner communications and supporting campaign mobilisation.

• Overseeing storytelling and narrative development to strengthen advocacy and impact.

• Monitoring and evaluating communications performance.

About You

You’ll bring established experience in communications, campaigns or advocacy (charity/NGO sector preferred) with strong digital content skills and social media management expertise. You’ll be confident managing colleagues or freelancers, an excellent writer and organiser, and able to work independently with initiative and creativity. Above all, you share our commitment to supporting children and families affected by parental mental illness.

Contract Details

• Freelance contract, £180 per day

• 3 days per week, fully remote

• Occasional in-person meetings (London/York)

How to Apply

Please download the application pack for full details on how to apply.

Please Note: Applications will be reviewed on a rolling basis and the vacancy will close once a suitable candidate is appointed, so early applications are encouraged.

Our Time is committed to safeguarding children and young people. Offers are subject to proof of UK work eligibility, satisfactory references covering the past five years, and an Enhanced DBS check. We welcome applications from all identities and backgrounds and will make reasonable adjustments to support candidates through the process.

About you

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?   Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives? 

Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team.  You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.

Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential. 

About the role

As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets.  You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.

The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made.  They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.

You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 26 October 2025 and interviews will be held w/c 3 November 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Individual Giving Manager

 Job Description

Salary: £ 40,000 -£45,000 PRO RATA for 0.6 FTE £24,000 to £27,000 per annum 21 hours a week

Contract length: Permanent

Location:Thames21’s main office at the Guildhall, City of London; we also offer hybrid working

Responsible to: Head of Fundraising

About Thames21:

Thames21 is an environmental charity that works with communities to restore and look after rivers, water, and nature across London and the Thames Basin.

Diversity at Thames21

Thames21 is committed to building a diverse and inclusive organisation that reflects the communities we serve across London and the Thames Basin. We welcome applications from people of all backgrounds, cultures, and lived experiences.

Purpose of the job:

We are seeking a results-driven and ambitious Individual Giving Manager to lead and grow our individual giving programme from the ground up. This role will deliver inspiring campaigns that boost engagement and drive unrestricted income, helping Thames21 achieve its mission. You’ll join a successful and ambitious fundraising team to support the charity’s growth.

Main duties and responsibilities

Campaigns & Income Growth

• Plan, establish, and deliver Individual Giving at Thames21 to maximise unrestricted income.
• Develop and deliver digital marketing campaigns (social media, e-newsletters) to acquire, retain, and upgrade donors.
• Design and deliver major campaigns such as Christmas/end-of-year giving and Earth Raise in Year 1.
• Produce high-impact, supporter-focused copy for appeals, landing pages, forms, and stewardship content.
• Maintain brand-consistent collateral, templates, and thank-you materials.
• Collaborate across teams to identify IG opportunities and create engaging stories backed by impact data.

• Achieve growth from five- to six-figures over 3 years

• Use test-and-learn approaches to refine campaign performance and donor engagement.

Supporter Journeys & Stewardship

• Ensure Donorfy is configured to support individual giving, maximise income, and strengthen relationships, in consultation with the CRM Manager.
• Design and implement personalised supporter journeys via digital channels (e.g. Mailchimp), with timely follow-ups and tailored messaging.
• Improve retention and upgrade rates using targeted communications and segmentation.
• Ensure high-quality donor touchpoints align with organisational messaging.
• Provide stewardship for community and sports fundraising
• Collaborate on planning and delivery of donor and supporter stewardship events and initiatives.

Data, Insight & Compliance

• Conduct audience research with Communications and Engagement teams to inform campaigns.
• Use segmented data to deliver robust analysis and guide decisions.
• Track and report on KPIs, income, ROI, and retention.
• Maintain GDPR/PECR compliance and fundraising best practice.
• Liaise with Finance on acknowledgements, reporting, and Gift Aid.
• Stay ahead of sector trends and apply new ideas to improve performance.
• Collaborate with the CRM Manager to ensure data integrity and effective segmentation.

Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

Person Specification

 It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies.

Knowledge, skills and competencies:

Essential

Desirable

• Proven experience in the charity sector, ideally in a hands-on role in a small/medium organisation.

• Track record of Individual Giving fundraising, including developing and managing fundraising systems and processes.

• Strong knowledge of Donorfy for segmentation, stewardship, and reporting.

• Proficient in digital fundraising platforms (e.g. JustGiving, Mailchimp), analytics tools (e.g. Google Analytics), and social media (LinkedIn, X, Instagram).

• Familiarity with direct debit and regular giving.

• Demonstrable success delivering multichannel fundraising or digital marketing campaigns and managing major appeals (e.g. Big Give).

• Familiarity with and openness to using AI to maximise impact.

• Solid understanding of GDPR, Fundraising Regulator guidance, supporter consent, and Gift Aid.

• Competent with Microsoft Office and online marketing tools.

• Experience negotiating and managing external suppliers (e.g. designers).

• Experience targeting diverse audiences and stakeholders

Skills, Abilities and Behaviours

Essential

• Excellent fundraising copywriting and editing skills

• Confident in analysing and interpreting data to inform decisions

• Highly organised, able to manage multiple projects and competing deadlines

• Proactive problem-solver, able to work both independently and collaboratively

• Comfortable working in a fast-paced, mission-driven environment

• Able to work confidently across departments

• Empathy and understanding of supporter motivations and behaviour

• Understanding of and commitment to Thames21’s values and goals

Additional Information

•      The post holder must be willing to occasionally work in the evening and at weekends
• · 25 days paid annual leave are available pro rata plus public holidays
• · Thames21 office is closed between Christmas and New Year in addition to annual
• · Thames21 operate a flexitime system of working with hybrid working optional too
• · Thames21 have an ‘Auto Enrol’ Workplace Pension Scheme with NEST 8% employer contribution
• · 24/7 access to our employee assistance programme
• · Laptop & Mobile phone for company use
• · Opportunity to join a recognised workplace union

How to apply

If you wish to apply for this position please submit a CV and a covering letter and please apply via the Charity Jobs website. 

• Closing date is 5pm on Monday 20th October 2025.
• Interviews to be held Thursday 6th and Friday 7th November, subject to change

We appreciate the time you will have taken to apply to this role, and we do appreciate that it is disconcerting when you don’t hear back from a role you have applied for. However, due to the high number of applications we expect to receive, we are unable respond to or give feedback on individual applications, but we do want to be able manage expectations. Therefore, if you do not hear from us within 4 weeks of the closing date, please assume that your application has not been successful on this occasion. 

We want a world free from the fear of heart and circulatory diseases. To achieve this, we’re transforming how we engage with our supporters and customers, making every digital interaction more meaningful, seamless, and impactful.

About the role

As our Digital CX Analyst, you’ll be at the heart of this transformation, using data to uncover insights, optimise user journeys, and drive conversion across our digital platforms. You’ll play a key role in our Conversion Rate Optimisation (CRO) programme and support initiatives across UX/UI, content, product innovation, and customer experience, including collaboration with our Medical and Retail directorates.

​

• Drive Insightful Product Decisions: Analyse customer journeys and digital touchpoints to uncover behavioural trends and bottle necks. Partner with Digital and Product teams to optimise user experiences and improve conversion.
• Support Experimentation & CRO : Shape and validate A/B testing strategies, inform hypotheses, and analyse performance outcomes to guide impactful decisions.
• Champion a Data-Led Culture: Deliver clear, actionable reporting and respond to analytical queries. Promote data literacy across teams to embed data into everyday decision-making.
• Enhance Data Infrastructure & Accessibility: Develop intuitive BI tools, refine tracking systems, and integrate BigQuery pipelines to ensure stakeholders have reliable and accessible data.
• Foster Cross-Functional Collaboration: Work closely with teams across the organisation to embed insights into strategic initiatives and continuously improve digital experiences.

About you

You’ll have a strong background in digital analytics within a marketing or product environment, with extensive experience supporting CRO programmes and experimentation. You’ll be experienced at using tools like Google BigQuery, GA4, and SQL to interrogate data, uncover insights, and inform decision-making. Able to translate complex data into clear, actionable recommendations you'll be key to driving improvements across our digital journeys and helping us better serve our supporters.

You’ll be a curious, analytical thinker who thrives on solving problems and improving user experiences. You'll be able to bring:

• Advanced SQL skills and experience working with large datasets
• Strong knowledge of GA4, Google Tag Manager, and product analytics tools
• Experience with A/B testing, causal inference, and statistical significance
• Proficiency in data visualisation tools (e.g. Looker, Power BI)
• Ability to present and communicate insights to technical and non-technical audiences
• A collaborative mindset and a passion for data storytelling
• Experience working with raw operational data and turning it into structured insights

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

Interview process 

The first interview stage will be held virtually via MS Teams in week commencing 6 October. The second-stage will be in-person in our London office.

The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation. 

Role: Digital Performance Advisor 
What’s on offer:

Salary:  London £54,527. Cardiff/ Warrington/ Edinburgh £49,664
Location: London, Cardiff, Warrington or Edinburgh 
Pattern: Hybrid 2 days/week 
Permanent: full-time with flexible hours

The role:

• Conduct in-depth analysis of user behaviour across Christian Aid’s digital platforms using a range of analytics tools. Structure, extract, and interpret data to generate insights that inform and improve the overall digital experience.
• Develop and present data-driven hypotheses to evaluate and optimise campaign performance. Provide clear feedback and actionable recommendations to support ongoing digital enhancements.
• Serve as a subject matter expert in digital analytics, delivering detailed campaign performance reports and actionable insights. Collaborate closely with cross-functional teams to build consensus and drive data-informed decision-making.
• Utilise digital reporting dashboards such as Power BI and Looker Studio to effectively communicate key digital KPIs, enabling informed, strategic decisions across the organisation.
• Perform user experience analysis through usability testing and analytics tools to identify opportunities for improvement on the Christian Aid website, ensuring an optimised and impactful user journey.
• Design and implement robust A/B and multivariate testing strategies. Ensure thorough documentation, analysis, and dissemination of testing outcomes to promote a culture of learning, iteration, and continuous improvement

About you:

• Demonstrated expertise in digital analysis and insights, with a strong track record of producing data-driven reports and actionable recommendations across platforms such as Google Analytics 4, email marketing, social media, and META.
• Proven ability to optimise marketing, fundraising, and conversion strategies through comprehensive performance analysis.
• Highly proficient in statistical analysis techniques, including:
  • Descriptive and comparative statistics
  • A/B testing
  • Data modelling to identify trends and support performance improvement
• Advanced knowledge of digital performance tools and frameworks, including:
  • Google Analytics 4 (funnel analysis, segmentation, e-commerce tracking)
  • Google Tag Manager
  • Hotjar or ContentSquare
  • Power BI
  • Looker Studio
• Skilled in defining and managing tracking requirements, implementing tag management solutions, and integrating digital data with CRM systems.
• Strategic and analytical thinker with a strong learning mindset; able to work independently to:
  • Identify performance gaps
  • Develop innovative solutions
  • Implement methods to improve user experience and increase conversions

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*

1st stage Interviews to be held via Teams on Thursday 9th October, with 2nd stage being held on Thursday 23rd October (likely to be in person at their Waterloo offcie).

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Position: Senior Officer – Direct Marketing

Contract type: Fixed-term contract until October 2026

Salary: £ 36,403 – 40,448 per annum (FTE)

Hours: Full time (35 hours) or Part time

Reports to: Head of Offline 

Location: Mark Square, London EC2A 4EG  (hybrid working) 

Key relationships: 

Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.  

In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns

You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. 

UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity’s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.

We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors’ Lifetime Value.
• Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
• Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets.
• Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling.
• Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact.
• Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file.
• Remain flexible and rapidly respond to emergency situations.
• Work with our Data team to identify the best approach to data and segmentation for each project.
• Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
• Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities.
• Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
• Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
• Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

• Experience of working in a fundraising environment, ideally in a medium-to-big-size charity.
• Experience in managing onboarding and ongoing donor development activities.
• Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget.
• Experience of managing Telemarketing campaigns with a tracked record of successes
• Strong experience in delivering and managing all aspects of successful Direct Mail campaigns.
• Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors’ Lifetime Value
• Experience of working with suppliers, including campaign planning and briefing.
• Experience of data file development (in collaboration with Data teams) 

Essential Skills/Knowledge 

• Ability to work independently and proactively identify new fundraising opportunities.
• Ability to multi-task and to work under strict deadlines.
• Excellent written and verbal communication skills with the ability to give constructive and coherent feedback.
• Sound knowledge of key retention and donor development activities.
• Up-to-date knowledge of direct marketing, best practice, trends and compliance.
• Strong numeracy skills with the ability to analyse results and identify trends.
• Ability to recognise, understand and manage your own emotions and the emotions of others.
• Excellent stakeholder and relationship management.
• Proficiency in Microsoft Word, Excel, PowerPoint.

Desirable Skills/Experience 

• Experience in delivering fundraising activities in response to emergencies.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Executive Director of Brand, Marketing & Fundraising

Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent

At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.

We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.

What you’ll do

As Executive Director of Brand, Marketing & Fundraising, you will:

• Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
• Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
• Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
• Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
• Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.

Who you are

We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:

• A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
• Proven success in enhancing a brand to deliver organisational priorities.
• Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
• Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
• Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
• An inspirational leadership style that motivates, empowers and unlocks potential across teams.

Above all you want to be part of a movement of change-makers determined to end homelessness in our time.

Ready to Learn More?

Click below to view our full Candidate Pack for everything you need to know – including how to apply.

Closing date: Wednesday 15th October, 9am

About Phab 

Phab Ltd is a national disability inclusion charity working across England and Wales to break down barriers to inclusion in Society. Our work is driven by the social model of disability and the belief that everyone deserves to be included, connected, and celebrated. 

With an inspiring 70-year history, Phab has built a network of local Phab Clubs, residential projects (Phab Adventures), inclusive events, and a growing consultancy and training arm (Phab ACTS). We are disability-led and actively welcome and support disabled applicants. 

Why We’re Creating This Role 

This is a unique opportunity for an experienced marketeer to play a leading role in a charity celebrating 70 years of impact, transforming the lives of thousands of disabled people and their families. 

We know that Phab has untapped potential to grow our reach and amplify our impact – but we currently lack in-house marketing and communications expertise. This new leadership role will be pivotal in developing and delivering a compelling, inclusive, and authentic voice for Phab across all channels.

As we approach our 70th anniversary in July 2027, we want to use this milestone to ‘share the powerful stories of the people involved in Phab, past and present’ to celebrate and amplify Phab’s reach and inspire the next generation of disabled and non-disabled young people to drive inclusion, alongside supporters, volunteers, partners, and participants. 

The Role 

The Head of Marketing and Communications will shape and lead a new marketing and comms strategy in line with our Phab Strategy 2025 to 2030 – raising awareness of our work, growing our supporter base, championing inclusive practice, and ensuring that our messaging reflects and amplifies disabled voices. 

You will work closely with teams across the charity, especially fundraising, Adventures, and ACTS, to develop content and that help us connect with new audiences, demonstrate impact, and position Phab as a leader in disability inclusion. 

Key Responsibilities 

Strategy and Leadership 

• Develop and implement a marketing and communications strategy aligned with Phab’s mission and strategic objectives 

• Line manage and support the Social Media & Club Support Executive, and oversee the work of external freelancers/agencies where required

• Lead brand development and ensure consistency and accessibility across all channels and materials 

• Support the planning and delivery of Phab’s 70th Anniversary celebrations, with strong storytelling and visibility 

Campaigns and Content 

• Plan and deliver engaging multi-channel campaigns to promote Phab’s services, projects, and fundraising efforts 

• Produce high-quality content including blogs, newsletters, case studies, videos, and press releases

• Grow our reach across digital and traditional media, proactively seeking new PR opportunities 

• Support volunteers, Phab Club members and Phab Adventurers to tell their stories and represent Phab’s voice authentically and confidently 

Digital and Data 

• Manage and develop Phab’s website and ensure content is current, accessible, and engaging 

• Use data, analytics, and audience insight to guide strategy and optimise campaigns 

• Monitor and report on KPIs, reach, and engagement to the senior leadership team and board 

Collaboration and Influence 

• Work cross-functionally to align messaging and create joint campaigns with fundraising, Adventures and ACTS teams 

• Lead in media relations, building partnerships with relevant organisations, and influencers 

• Stay up to date with trends in marketing, communications, and the disability sector

Essential 

• Degree (or equivalent professional qualification) in Marketing, Communications, or a related discipline. 

• Substantial proven success in a senior leadership role within marketing and communications, ideally at organisational or national level. 

• Demonstrated experience of managing and motivating teams (staff and freelancers) and fostering collaborative working across departments. 

• Strong strategic acumen combined with a track record of delivering high-impact, multi-channel campaigns from conception to evaluation. 

• Proven expertise in fundraising communications, including shaping compelling supporter journeys that drive engagement and income growth. 

• Established networks and sector contacts that can be leveraged to amplify Phab’s reach and reputation. 

• Outstanding storytelling, copywriting, and content creation skills, with a portfolio of work demonstrating impact. 

• Evident commitment to disability inclusion, with practical understanding of the social model of disability. 

• Ability to champion inclusive communications and accessible design principles, embedding them across all channels. 

• High level of confidence in using digital tools, social media platforms, and analytics to optimise campaigns and engagement. 

Desirable 

• Experience working within, or in close partnership with, the charity and/or disability sector. 

• Understanding of brand development and creative direction, including visual identity management. 

• Experience of planning and delivering communications strategies for major organisational milestones or anniversary campaigns. 

• What We Offer 

• A collaborative, values-driven workplace where inclusion is at the heart of everything we do 

• Flexible, hybrid working with co-working spaces in Wimbledon and Lancashire 

• 25 days annual leave plus Bank Holidays 

• A chance to shape a brand-new role and make a lasting difference 

Events and Community Fundraiser

Salary: £30,000 - £35,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

Permanent

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.

Closing date: 5pm, Monday 13th October 2025

First round interviews: w/c 20th October 2025

Second round interviews: Tuesday 28th October 2025

World Cancer Research Fund are the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity. While society continues to search for a cure, our prevention and survival work is helping people to live longer, happier and healthier lives – free from the devastating effects of cancer.

The role

We are seeking an experienced Events and Community Fundraiser who will deliver our programme of running and challenge events and develop our community fundraising programme. This is a hands-on role and you will be responsible for maximising participation in events and community fundraising activity, whilst providing excellent stewardship to our supporters.

You will be joining us at a really exciting time with our London Marathon team doubling in size and investment in our events marketing activity. You will have the opportunity to grow the community fundraising programmes, developing new and existing products and work with the Senior Fundraising Manager to feed into the development of our wider programme and income growth. This is a great opportunity for someone looking to make their mark in their role and within the sector.

About you

Ideally you will have experience of working in the charity sector or be able to demonstrate transferable skills. You will have a passion for fundraising and be an excellent and confident relationship manager with experience of two or more of the following: organising or supporting running or challenge events, marketing and/or promotion, building relationships and event administration. 

You should be able to organise yourself, prioritise varied workloads, plan effectively and work to tight deadlines, as well as possessing excellent communication and stewarding skills. You’ll have a working knowledge of social media and marketing tools such as TikTok, Facebook, Instagram, LinkedIn and Mailchimp. We are looking for an enthusiastic individual, who is comfortable representing the values and aims of the charity proactively in community spaces. 

We’d love you to be a great team player, demonstrating a willingness to support others and build strong working relationships with external and internal contacts.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. 

You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we regret that we are only able to contact and provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.