Digital Marketing Manager Jobs in Lambeth, Greater London

Closing Date: 12 June 2024

Ref 6727

We are looking for a Monitoring, Evaluation, Accountability and Evaluation (MEAL) Officer to join the Start Network within our Humanitarian Department to support the ongoing MEAL activities of our anticipation, early action and risk financing initiatives, with a particular focus on MEAL requirements for the donor ECHO.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Team

Start Network is an independent charity made up of more than 80 aid agency members across five continents, including international, national and local organisations.

Our aim is to deliver more effective emergency aid, harnessing the power and knowledge of the network to make faster and better decisions to help people affected by crises. We advocate for radical change in the global aid system so that the world can deal better with the humanitarian challenges of today, and of the future. Our work focuses on three areas to change the system: 

• Localisation – shifting power to those closest to the front line to enable more effective and appropriate responses.
• New forms of financing – providing fast, early, and dependable funding, to help communities to become more resilient to crises.
• Collective innovation – testing new ways of working and sharing learning and expertise to build a more effective humanitarian system.

The Start Funds MEAL Officer will work with colleagues within both SCUK and Start Network. Previously (until May 2019) Start Network and Start Funds and Programmes were hosted by Save the Children UK (SCUK) since its creation in 2012. The position sits within Save the Children UK as a Grant Custodian on behalf of the Start Network supported by a Grant Custodian Agreement (GCA) which describes the roles and commitments of each entity. 

About the role

The Start Network funds have a robust monitoring, evaluation, accountability, and learning (MEAL) portfolio to strengthen evidence-based learning, performance and overall accountability towards the people affected by or at-risk of crises, donors, members, and partners.

Reporting to the Crisis Financing MEAL Lead, the CARF MEAL Officer will play an important role to support the ongoing MEAL activities of anticipation, early action and risk financing initiatives, with a larger focus on the impact of Start Network's newest finance mechanism, Start Ready.

This role will particularly focus on MEAL requirements and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO) and will support and work closely with CARF MEAL Advisor and the Learning and Research Advisor (within the Evidence and Learning Team).

In this role, you will: 

Performance

• Support development, monitoring, and reporting of anticipation, early action and risk financing initiatives' Key Performance Indicators used in donor reporting, governance committee meetings and in other external fora as required, with a specific focus on MEAL requirement and activities funded by European Civil Protection and Humanitarian Aid Operation (ECHO).
• Strengthen management information systems and processes for data quality, storage and visualisation.
• Contribute towards the identification and implementation of diverse and innovative approaches to MEAL.
• Support the annual post-season learning reviews of the various Disaster Risk Financing systems.

Accountability

• Deliver and enhance Start Funds' quality, accountability and monitoring practices to members, partners and affected populations by organising and facilitating learning debriefs and pre/post season workshops and reviewing project report forms.

Knowledge

• Contribute towards continuous improvement of technical quality, processes and outputs of CARF MEAL including, but not limited to, the development of methodological guidelines, MEAL tools and approaches.
• Produce and support various thematic research, reviews, case studies and learning products according to the CARF MEAL work plan.

Teamwork

• Liaise with Senior Strategic Partnership Officer –ECHO and programme/operational staff to support all ECHO MEAL requirements.
• Work with the Start Communications and Digital Team and the Start Programmes Communications Manager to ensure visibility, awareness, and learning, on the role and use of forecast-based information for anticipatory responses.

About you

To be successful, it is important that you have:

• Previous experience delivering MEAL in national and/or international contexts for humanitarian or development programmes.
• Previous experience of reporting on donor or funders grants (ideally ECHO Grants) in an international organisation.
• Excellent data analysis skills.
• Proven experience of embracing new approaches, technology and ways of working.
• Experience of using qualitative and quantitative analysis software.
• Experience of using Salesforce or other customer relationship management (CRM) system.
• Excellent written and verbal communication skills to present data and evidence in a user-friendly form and to stakeholders at different levels.
• Demonstrable experience of strong teamwork capabilities and collaboration.
• Undergraduate degree, ideally in social science, research methods, humanitarian response or related fields.
• Language skills in either French, Spanish or Arabic.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are on the lookout for a brilliant Social Media Lead to work in a fantastic communications team with a very reputable health research client of ours. The role is looking to interview in the first week of June so please apply ASAP if it sounds interesting and relevant.

Some of the key responsibilities include:

• Help maximise social media coverage on key channels such as Facebook, Twitter, LinkedIn and Instagram (mostly organic)
• Finding engaging content and exploring audience centric ways to spark key discussions and interactions with relevant users.
• Work in collaboration with the wider directorate, particularly helping teams such as fundraising share their overall goals and income generating ambitions.
• Supporting key stakeholders and colleagues with their use of social media regularly advising and training to help them amplify their activity.
• Proactively looking for new ways to engage and interact with new and key audiences, helping them increase engagement and raising the profile of the organisations work.

The ideal candidate will have the following experiences:

• Worked in a health, education, research or science led environment 
• Experience using social media management tools and preferable able to anaylse and report on findings.
• Working on busy social media channels and able to translate complex language/topics into understandable reading.
• Creating engaging and impactful content (images, storytelling, video)
• Any science communications or similar experience would be a bonus.

This is a 6 month contract paying £37,000 (pro rata) and working in central London 1-2 times a week. CV shortlisting is happening ASAP with a view to interview w/c 3rd June 2024.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.   

£37,300 - £40,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office

What the job involves

Ready to dive deep into the world of data and turn insights into action? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, leading to impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.

As our Senior Data Insight Analyst, you'll be at the forefront of understanding customer behaviour to steer our decision-making process. Working closely with our Data Insight and Analysis Manager, you'll devise the optimal approach to using our data to unearth valuable insights that inform our strategy and tactics.

What’s more - you'll be the driver of a variety of analyses that shape the future of our planning and review processes.  Plus, you'll get hands-on in designing interactive business dashboards that bring data to life, fostering a culture of visual analytics across the organisation.

Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform.  Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour that will guide future campaign initiatives.

With collaboration across the organisation of high priority, you'll work closely with various stakeholders to optimise data usage, share best practice, and champion an insight-driven culture throughout the organisation.  As a key member of the insight team, you'll lead the charge in prioritising data and insight in everything we do.

What we want from you

We're on the lookout for a Data Insight Analyst who's ready to dive deep into the world of data-driven decision-making.

If you're someone who gets a kick out of using data to tackle real-world challenges and shape organisational strategy, then you might just be the perfect fit for our team. You'll need to be comfortable working with large datasets, flexing your data mining and customer profiling muscles.

Experience-wise, we're looking for someone who's no stranger to analytics software like Tableau, Faststats, or similar tools. When it comes to databases, you should be fluent in SQL and have an ability to optimise the use of data from across various sources.

First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.

Apart from excellent analytical skills, you’ll have an inquisitive mind and love solving problems. We are looking for a strong communicator, confident at delivering your analysis outcomes whether that’s to a room of colleagues or chatting with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.

So, if you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 2nd June 2024.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for the week of Monday 17th June 2024. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Communications and Social Media Officer- Hybrid

Do you love talking to older Christians and hearing their stories?

Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?

Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?

Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.

As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.

But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.

We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.

Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.

Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.

A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.

A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.

As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.

If that sounds like the right fit for you, then we’d love to hear from you!

Experience/skills:

• Excellent written and verbal communication skills
• Proven experience of writing/ creating great content in a paid professional or organisational context
• A relevant degree or (similar level) professional qualification; or equivalent work experience
• A strong visual sense and great attention to detail
• Technical skills across Microsoft applications and website content management systems
• Experience with creative platforms including Canva and Mailchimp
• Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
• A creative mindset and the ability to think of new ways to build our brand
• Strong organisation and planning skills
• The ability to work independently and with colleagues from across the organisation
• A can-do problem-solving attitude

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

34.5 hours a week, Monday to Friday.

Benefits:

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

Regional Community Fundraiser – North East England 

• Ideal locations include Newcastle, Carlisle, Durham to allow travel across North East England. 
• 22.5 hours per week
• Working pattern to be agreed (with occassional evening or weekends)

About Us
The Fire Fighters Charity offers specialist, lifelong support for members of the UK fire services community, empowering individuals to achieve mental, physical and social wellbeing throughout their lives.

We provide confidential, personalised support to the whole of the fire services community, whether that’s at our centres, over the phone, online or out in communities.

We are looking for an experienced Fundraiser to join our national team who can inspire the diverse communities across the North East of England to unite support for their fire community. 

The Benefits
As an Employee of the Charity, we pride ourselves on ensuring you have great employee benefits along with a caring and supportive working environment.

• Salary of £23,170 per annum (equivilent £38,618 FTE)
• £3,400 p/a Car Allowance (Ts & Cs apply)
• Pension: 8% pension contributions (All pension contributions are paid by the Charity on your behalf. No employee contribution is required, though can be made through a salary sacrifice scheme)
• Paid Annual leave: 25 days’ holiday rising to 27 plus Bank Holidays (pro rata)
• Life assurance: 3 x basic salary
• Access to an Employee Assistance Programme and other support tools

The Role
Building relationships with the fire and rescue services in your area, you’ll become an integral part of the local fire services community. You’ll join a nation-wide team of inspiring and innovative fundraisers, working collaboratively to secure the much-needed income for the Charity. 

Helping to coordinate events, support fundraising initiatives and implement new ideas, you’ll support your people, stations, and offices to raise awareness of the Charity and achieve and exceed income targets, as well as working with local businesses and people to maximise our fundraising potential.

By generating the income, we need to realise our ambitions you will help us to be there for even more members of the fire and rescue community.

This role is subject to a Basic Disclosure and Barring Services Check.

About You
We’re looking for an enthusiastic and innovative fundraiser to join our team, full of ideas and a positive attitude.

You’ll need excellent business and project planning skills, as well as the ability to multi-task and adapt your communication style to your audience.

You’ll be responsible for maximising the potential fundraising income from every initiative you support, so you must be able to effectively engage with multiple stakeholders and build strong networks.

You’ll also be able to support and inspire our volunteers, ensuring that these vital links between our Charity and the fire and rescue services are happy and fulfilled in their roles.

Reporting to the Fundraising Manager, you’ll be an excellent communicator with exceptional organisational skills and a ‘can do’ attitude.

How to apply
More information about us and the role can be found on our website.

Please apply online, via our recruitment portal. 

We reserve the right to close this role early should we receive a sufficient number of applications. Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time.

About the role:

Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.

Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.

The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.

Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.

Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.

You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.

We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.

Key responsibilities include:

• Innovation of the Peer Support Service.

• Develop and rollout peer support and community strategy and operational plan. 

• Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.

• Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.

Essential requirements include:

• Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of governance and managing risk on high profile service delivery.

• Experience of effective budget management.

• Significant experience of leading the development and delivery of peer support services.

Key dates:

• Deadline - 9am on Monday 10 June 2024
• 1st interview - Friday 14 June 2024 (online) - TBC
• 2nd interview - Tuesday 18 June 2024 (in-person) - TBC

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.

Questions for application (along with CV):

1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.

2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.

3. This service is a high-profile contract, funded by the Department for Education.  Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.

4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?

5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?

This role will join a vibrant and ambitious fundraising team made up of; major giving, trusts and foundations, prospect research, individual giving, community, events, legacies, innovation and supporter experience. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that. 

The post holder will manage our supporter panel, cultivating relationships with panel members. Working closely with the Supporter Experience and Journeys Manager this role will test new journeys, support implementation of new fundraising products and integrated campaigns, championing supporter needs and pain points, ensuring their valuable insights contribute to the enhancement of our supporter experiences and journey initiatives.
 

Key Responsibilities

Supporter Experience and journey best practices

• Identify and improve key pain points in existing supporter journeys; making recommendations for improvements that colleagues can implement and support them on how to measure and report back on those changes.  
• Support on measuring supporter satisfaction and testing outputs with supporters.
• Support fundraising colleagues to implement supporter journeys and stewardship programmes across the portfolio to maximise net income and retention of supporters.
• Lead the annual supporter experience and journeys audit, facilitating process discovery workshops to identify pain points and make recommendations on improvements to wider stakeholders and monitor the improvement progress. 
• Deliver process maps for all supporter journeys, ensuring they are monitored and kept up to date. 
• Review communications against supporter journey maps to ensure the supporters needs are met. 
• Help deliver the Supporter Experience and Journey strategy.
• Assist in piloting new stewardship journeys for supporters, ensuring that they feel valued and involved in the charity’s work.
• Collaborate with internal teams, including marketing, fundraising, communications, and program delivery, to ensure alignment and integration of supporter experience initiatives across the organization.

Data & Insight

• To work closely with our Supporter Experience and Journey Manager to gather insight with the data team to optimise current personas and identify new personas. 
• Manage a supporter feedback panel, recruiting new members and conducting user testing to assess the effectiveness of our journeys, experience, products, and integrated campaigns with them.
• Liaise with the fundraising, supporter care, digital and data teams to identify recurring supporter journey issues and make recommendations for improvements.
• Support on implementing our effectiveness evaluation approach to supporter experiences, journeys, and initiatives. Regularly reporting on key metrics and using findings to drive continuous improvement in collaboration with the digital and data team.
• Support on conducting research and analysis to gain insights into supporter behaviours, preferences, and pain points. Utilize data-driven insights to inform decision-making and enhance supporter journey initiatives.

Driving the adoption of supporter-first approach

• Develop and foster excellent working relationships to establish buy-in for a data-driven and supporter-first approach to fundraising across the charities and be prepared where necessary, with sound rationale, to recommend solutions that meet supporter needs, strategic objectives, and journey best practises.
• Help to drive a culture of continuous improvement by identifying opportunities for innovation and optimization within the supporter journey. Implement feedback loops and mechanisms for ongoing refinement of supporter experience strategies.
• When necessary, work with stakeholders to understand detailed operational processes and identify opportunities for a supporter-first approach to help fulfil their requirements. 
• Keep up to date with supporter-centric industry trends, techniques, and best practices related to supporter experience and supporter journeys and share learnings with stakeholders.

Work environment

• The post holder should expect to:
• Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home. 
• Be responsible for the input and maintenance of databases and files relevant to the post requirements.
• Will occasionally be required to attend events in the evening and at weekends.

Skills, Knowledge and Expertise

• Experience of developing best in class user journeys and experiences in the commercial or non-for-profit sector.
• Experience leading complex cross channel journeys or communication plans from start to finish. 
• Experience of facilitating or supporting on user research activities including focus groups, surveys, and user testing. 
• Experience in reporting, evaluating, and testing. 
• Experience of facilitating workshops both virtually and in person. 
• Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
• Proven understanding of how best to use data insight and analysis to make decisions and inform actionable plans.  
• Knowledge of a Fundraising Database (e.g. Raiser’s Edge or Salesforce)  
• Knowledge of analytic tools (e.g., data dashboards). 
• Knowledge and demonstrable experience of adhering to GDPR and PECR laws and codes of conduct.  
• Understanding of NHS Charities or healthcare fundraising.  
• Excellent interpersonal skills and negotiation skills with the ability to motivate and influence people.  
• Ability to work as part of team and also to use own initiative.  
• Willingness to work had and attend, where necessary commitments outside normal office hours.

As Analyst, you will be responsible for data and insights collected from across Projects, Programme and Marketing activity to inform the company’s strategies. You will be detail oriented with a quantitative and qualitative mindset. 

This role will help to inform strategies for the Create Equity Collectives  (Includes Create Equity Ltd, Create Equity 2031 and MeWe360). 

1. Responsibility for analytical module

2. Support the CEO with Business modelling 

3. Conducting primary and secondary research on markets, competitor analysis, funder activity and market sector (organisations, government). 

4. Performing rigorous analysis to pinpoint appropriate, practical recommendations for Create Equity and its beneficiaries.

5. Collaborating with team members to transform research and analysis into thoughtful insights that deliver maximum impact for Create Equity and its beneficiaries.

6. Draft recommendations for strategies based on data and insights for Create Equity and its supporting beneficiaries.

7. Increasing levels of project management responsibility as experience grows to initiate and lead on strategy on projects

8. Support the CEO with Business modelling 

We exist to fund research into beating blood cancer. In the past 60 years, we’ve invested more than £500 million into blood cancer research which has led to improved treatments and saved lives. Everything we do in the next five years will be based on a single aim – to stop people dying of blood cancer or the side effects of its treatments. We want to put people affected by blood cancer at the centre of everything we do. 

As Research Involvement Lead, you’ll be responsible for leading a programme of patient and public involvement in research, a core component of our charity wide involvement strategy. 

This role will ensure that our research strategy and funding programme is shaped by the priorities and needs of people affected by blood cancer. You’ll review and refine our processes to ensure they are in line with sector best practice and that they meet the needs of our community of people affected by blood cancer. You’ll further embed effective and meaningful involvement at all stages of the research cycle at Blood Cancer UK. 

You’ll also work to support the involvement of people affected by blood cancer in external research and strategic projects across the UK. You will ensure that the research we and others fund is patient focussed and has the potential to accelerate progress and deliver the maximum impact for the communities we support.  

Part time applications (minimum 28 hours a week) will be considered for the right candidate, please specify whether you wish to work full time or part time in your cover letter.

It’s an exciting time to join the Third Age Trust as we develop our member communications across the u3a movement and look to the future, continue to raise our profile, reach out to new communities, and encourage a continued growth in membership. 

Reporting to the Communications Manager, this role will work closely with the Communications Officer already in post. You will support the team to deliver the Trust’s strategic plan, enhance our digital offer and improve our liaison with the third party who deliver our member magazine. 

A talented wordsmith, you’ll know how to spot a good story and have proven skills at engaging audiences, both new and existing. You will bring ideas and energy to the role and have a track record of developing content that inspires across a broad range of channels including website, print, email and social. You’ll understand the power of data and pay attention to user feedback and analytics to continually improve engagement. 

About Us

Unfold is an established local charity (previously known as Westminster Befriend a Family), supporting young people and families to reach their potential, identifying and achieving their goals through mentoring. We support families and young people in Westminster and its neighbouring boroughs with mentoring programmes and peer support groups for women with children.

For 30 years, we have been providing support to vulnerable families who are at risk of social exclusion. Working with a network of trained and DBS checked volunteers, we offer mentoring to women with children and young people, building independence and getting them where they want to be.

Roles and Responsibilities 

Supporting the planning and delivery of volunteer strategy with the aims of 1) Increasing the number of volunteers available to us as we grow and expand geographically and develop programme focus; 2) Diversifying our volunteers; 3) Improving volunteer experience and; 4) Increasing volunteer retention. 

Volunteer Recruitment 

• Overseeing the smooth and efficient recruitment, including drafting job descriptions and advertising on multiple online platforms. 
• Supporting the selection and induction of volunteer mentors and referencing and DBS checking in a timely manner. 
• Supervising our Office Volunteer in the processing, support and onboarding of volunteers. 
• Attending external events and connecting with community organisations, universities, and businesses to recruit potential mentors. 
• Building relationships with corporate partners and Higher and Further Education institutions to engage employees and attract mentors. 
• Supporting communications with the production of marketing materials, including volunteer case studies, social media, in line with Unfold’s digital strategy to attract potential mentors to the programme 

Targeted Recruitment – Special projects 

• Developing specialised recruitment campaigns to attract candidates from underrepresented groups to meet the particular needs of programmes. 
• Identifying needs and developing training, support and resources for particular groups. 
• Increasing proportion of volunteers from under-represented groups 

Volunteer Training and Development 

• Leading our group of Volunteer Ambassadors, who provide feedback and insights on volunteer recruitment and experience, and actively promote mentoring opportunities through their networks. 
• Take responsibility for managing volunteer training and development including ensuring volunteer sign up and tracking progress on our online training platform. 
• Update material on the online training platform and assist the Programme Managers with developing additional training modules for the different strands of the programme as required. 
• Coordinating training schedules with Programme Managers. 
• Supporting Programme Officers and Managers in delivering live training sessions. 
• Identifying opportunities for and coordinating wider volunteer involvement across the organisation, for example admin support, volunteering at youth engagement and other events 
• Enhancing the Experience of Volunteers 
• Research and data analysis to deepen our understanding of the volunteer experience so that we can continuously improve. 
• Developing initiatives to recognise and reward volunteer contributions. 
• Identifying opportunities to enhance volunteer wellbeing.

Programme Development and Strategy 

• Strategy development and work planning 
• Support and increase best practice in volunteer management by reviewing different stages of volunteer recruitment and onboarding processes, volunteer agreements, volunteer handbooks, policies and procedures
• Organising and delivering an annual volunteer networking event

​Administrative support   

• Supporting management of volunteer profiles within Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date and that necessary documents are on file including DBS and references before mentoring begins. 
• Providing references for mentors as required   
• Ensuring Volunteers details are updated on Mailchimp and that they receive weekly newsletters. 
• Help support event management and planning with volunteers attending annual trips with their mentee. 

Person Specification 

Essential: Skills & Experience

• Excellent written and verbal communication skills
• Good organiser – ability to manage multiple tasks
• Great data management skills, including an ability to log and file important data accurately
• Understanding of the volunteer sector
• Passionate about supporting families to improve outcomes for children, young people and parents. 

Essential: Personal attributes 

• Personable and positive   
• People orientated
• Good listener   
• Willing and able to work the occasional evenings and weekends   
• Strong empathy skills 

Desirable: Skills & Experience

• Ability to work with CRM systems and databases
• Project management skills 
• Has knowledge or lived experience in the borough of Westminster
• Knowledge and experience with regard to safeguarding the welfare of children or vulnerable adults, ideally in volunteering contexts.
• Experience working with young people and families
• Public speaking

 Values 

Trustworthy, non-judgemental, transparent, caring and compassionate, empowering, proactive, self-motivated and accountable 

Introducing Chance UK 

Join Our Team

Do you believe every child deserves the chance of a better future?

We’re a small organisation with a big ambition – to help every child flourish.  The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge.

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience.

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives. You will be a core part of our team, so it is vital you share our values and support our mission.

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND).

We value our team through offering a range of benefits, including:

• 25 days holiday, plus bank holidays, 2 Wellbeing days, an extra celebration day and additional leave over Christmas
• Matched pension contributions up to 5%, entitlement from the start of your employment
• Enhanced maternity/paternity and shared parental leave
• Flexible working
• Enhanced Sick Pay
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check.

Key Information

Reporting to: Senior Communications and External Affairs Manager
Employment type: Full time
Director reports: N/A
Hours: 37.5 hours per week
Location: Office based. We are a hybrid-working organisation. Our main office is a few minutes from Finsbury Park station.
Start date: ASAP
Salary: £29,400 – £31,500, depending on experience
Closing date: 2nd June 2024
Interview: Week commencing 10th June 2024

About the Role

This is an exciting time to join Chance UK’s external Affairs team, as we gear up to the delivery of a new ambitious long-term strategy anchored in amplifying the voices of the children and families we work with. We want to take our campaigning and advocacy to new heights, expanding on our digital communications and ensuring we reach more children, parents, stakeholders and decision makers.

You will be a part of a small but mighty team, delivering high profile campaigns and engaging, child-centered communications that showcase our evidence that what we do works, and aims to change policy and practice at local and national level.

Click to see the full job description and find out more about this role.

Job Description

Voluntary Action Harrow is looking for a Health Inequalities & Community Engagement Officer to work within our Stronger Communities team. Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production and reduce health inequalities in the borough of Harrow. We are particularly interested in increasing engagement from communities in deprived areas and encouraging applications from those who might be under-represented in our work.

Responsibilities

• To create and share accessible information resources for community groups and individuals.
• To manage and update social media channels and our easy-to-use website, creating accessible graphics that help promote the work we are doing.
• To deliver and attend community events, aiming to raise awareness about health issues and making sure communities have access to accurate information.
• To carry out light-touch research, so we are able to feed-back the views of communities to policymakers. .
• To develop positive working relationships and clear communication with other local voluntary & community sector (VCS) organisations and healthcare providers.
• To help other VCS organisations improve awareness and engagement of health inequalities and disparities.
• To organise and support representation at community meetings, forums and networks, encouraging attendance.
• To develop and deliver on-the-ground awareness, focusing on areas with high footfall, such as train stations, supermarkets etc.
• To utilise and support management of volunteers in the facilitation of role.
• To support the creation of reports, presentations and feedback
• To support and communicate campaigns through newsletters and communication channels.
• To build and maintain relationships with people from different communities who are willing to share their stories to be used as case studies to promote our work.
• To maintain and update records on our database.

Skills, Competencies and Behaviours

• Ability to carry out community outreach/engagement work within different communities
• Ability to work to address health inequalities
• Can communicate and engage with individuals from varied backgrounds
• Demonstrates strong management of stakeholder relationships
• Can collate, analyse and interpret information from communities
• Can use social media in a project or work-related setting.
• Previous experience using the following, or programs/platforms similar to them: Google workspace and docs, Canva, Wordpress.
• Demonstrates strong administrative skills and abilities
• Can turn activities and services into compelling content, with engaging calls to action.
• Ability to adjust to the ever-changing needs of the organisation, different priorities and multi-task efficiently.
• Can identify key stakeholders and conversations where we can engage so as to better showcase our work and expand our reach.
• Resourcefulness to work with a limited budget.
• Ability to take the initiative to develop this role and make the most of the opportunities available.
• A keen eye for detail

Who are we?

Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.

Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.

We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.

Support available to the successful candidate

You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge and have good relationships with charities and community groups across Harrow.

Voluntary Action Harrow Co-operative aims to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

This role description can be requested in large print.

Head of Commercial Services

Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent 
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day) 
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings) 

Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.

For full job description, person specification and details, download the candidate pack.

About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission. 

Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.

Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

You can read our Equity, Diversity and Inclusion statement on our website.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.

For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.