Digital marketing manager jobs in upton park, greater london

Your focus will be to secure both major gifts from new donors and build on the commitment of long-standing supporters to further their partnership in MAF’s work and mission.This is a fantastic opportunity to join a friendly and high performing team and make a significant contribution to our global mission.  There is an occupational requirement for the job holder of these positions to be a committed Christian. Additional information is available on request.

Responsibilities

In this role you will have 6 key responsibilities:

Financial: Managing a portfolio of high-value relationships and to deliver income at the agreed annual target in the first year with an expectation this will rise year on year.

Management:  You will be one of the first points of contact internally for trusts/foundations and individual major donors (IMD) related queries and will work in accordance with the major giving team strategic plan and existing procedures, practices and standards.

Relationship:You will seek to actively develop and manage excellent relationships with an agreed portfolio of trusts/foundations and IMD capable of donating a minimum of £25,000 or more as a single gift each year. In addition you will need to:

• Develop and implement professionally written action plans which will engage, inform and nurture prospects and donors to deliver gifts at the agreed level.
• Undertake timely administration to capture and record knowledge of supporters within the customer relationship management database. Work with the organisation’s systems team to utilise this information to enhance applications and giving levels
• Pro-actively develop relationships with key stakeholders within the MAF organisation(s)
• Present MAF proposals alone or with others, (member of the operational field team, CEO etc), to prospects and donors.
• Participate in events to develop relationships with donors, inviting individuals from portfolios where appropriate and co-ordinate visits to MAF overseas operations where appropriate to introduce these donors directly to the work of MAF.  

Information: Information management and analytical thinking is essential as you will present detailed, accurate and high-quality fundraising proposals to prospects and donors, ensuring any specific deadlines or funding windows are complied with.   In addition you will need to:

• Ensure that donors are thanked appropriately for their gifts with timely and appropriate reports, letters and phone call.
• Provide timely ‘report backs’ that are appropriate/agreed with each donor, to evidence effective use of funding and to encourage the opportunity to make further applications based on good stewardship and achievement of agreed outcomes.
• Maintain a thorough knowledge, and the funding priority, of projects available for funding by trusts/foundations supporters and prospects.
• Actively seeking to grow the trusts/foundations portfolio and income through the use of research
• Attending regular appropriate training courses, external forums and networks to ensure continuous personal development 

Major Donor team (practice/ procedures/training):As a key member of the team you will need to ensure procedures and standards are developed/maintained to ensure we are effective and compliant with any legislation/regulation.

CRM Database: To provide support to the Partnership Executive, who will be the team’s CRM database lead and maintain a thorough working understanding of MAF UK’s CRM system in order to answer specific team queries.  You will need to support the teams day-to-day CRM activities including producing reports, importing data, adding activities, amending details and any other relevant tasks

In line with all staff in MAF UK you will be required to:

1. Be a role model of organisational values and beliefs - contributing to the shared spiritual life of the MAF UK team as a unique Christian charity. This will include attendance and participation in corporate times of biblical reflection and corporate prayer meetings
2. Participate in appropriate matrix programme and project teams, contributing skills and expertise to required timescales from the appropriate programme leader
3. Keep your line manager informed of all relevant and timely information
4. At all times comply with statutory requirements for handling personal and sensitive data in a confidential manner
5. To abide by Safeguarding and Conduct Policies, and all other MAF UK policies provided on the Intranet

 Christian values, beliefs and ethos of MAF UK:

As a Christian mission, MAF UK is seeking those who share in the Christian values and beliefs of the organisation, as described in the mission, purpose, values and beliefs statements. All staff will be required to support and actively demonstrate the Christian values of the organisation and to take part in organisation activities such as staff meetings, prayer meetings, away days, where the values and beliefs of the organisation will be obvious.

Qualifications, Skills & Experience

Essential Requirements

• Educated to degree level
• Experience of working with donors or in a relationship management environment
• Experience of utilising knowledge of audiences to develop donor involvement
• Your personal skills and attributes will need to include
  • Excellent writing skills with the ability to successfully present project proposals to trusts and foundations
  • Proficient skills in Microsoft applications
  • Able to communicate positively, persuasively, and sensitively across functions and organisations
  • Building strong partnerships across the organisation and maintaining a positive and friendly approach even under pressure
  • The ability to positively influence non-direct reports in order to obtain information, or drive activity
  • High levels of efficiency and quality – Excellent attention to detail
  • Financially literate and able to interpret business plans
  • Able to manage multiple deadlines and priorities
  • Committed and mature Christian, able to demonstrate understanding and acceptance of the Statement of Faith and willing to proactively take part in MAF events and meetings e.g. prayer meetings, away days etc. Able to describe these beliefs and values to others so as to represent MAF as a Christian mission organisation
  • Emotional resourcefulness
  • Flexibility towards others and circumstances
  • Service orientation

Highly Desriable requirements

• Major donor/trusts & foundations or other transferable fundraising training

• Experience of working in a Christian organisation or charity/fundraising environment

• Successful work experience within a fundraising environment

  Benefits:

• Salary:   £42,000 per annum depending upon experience 
• Hours: This role is full time, 36 hours per week
• Pension: MAF UK provides a non-contributory pension scheme for staff of 10% salary on joining
• Annual leave entitlement: 22 days per year plus 8 statutory paid public holidays per year (including those falling at Christmas and New Year).

Location: This role can be based at the MAF UK Offices in Scotland, Glasgow,  or optionally could be in the Oxford, Cambridge arc as we are launching a new hub in the Milton Keynes area, maximising our engagement with a thriving local aerospace and charity sector region.  Up to two days a week in our Folkstone Office might be initially required.We welcome hybrid working in line with our flexible working policy, the needs of the business, the requirements of the role and your location. This will be discussed at interview.

Closing date:  22nd June 2025

Interview date:  July 2025

We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.

By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.

This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.

Title: Senior Individual Giving Officer (Retention)

Salary: £33,000 - £35,500 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)

Job Summary

This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.

This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.

What’s in it for you?

• A competitive salary
• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
• A stimulating work environment full of opportunities to learn and develop
• Life Assurance of four times annual salary
• Travel season ticket loan, Cycle to work Scheme
• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

About you

Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships?   Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives? 

Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team.  You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.

The role holder will have strong administration skills, attention to detail and work as part of a team.  You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.

Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential. 

About the role

As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets.  You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.

The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made.  They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.

You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 15 June 2025 and interviews will be held w/c 23 June 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Communications Officer

We have an exciting opportunity for a Communications Officer to help raise the charity’s profile across multiple communications channels and build supporter engagement with corporate and individual supporters, and with charity partners.

This is a remote working role.

Position: Communications Officer

Location: Remote/London

Hours: Full-time, 37.5 hours per week

Salary: £28,000-£30,000

Contract: 12-month FTC

Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)

Closing Date: 2nd July 2025, 5:00pm

Interviews: First interviews w/c 14 July, and 2nd interviews w/c 21 July

About the Role

This role is focused on delivering established communications strategies and plans over a 12-month fixed-term period. There is scope for the Communications Officer to work autonomously and creatively across teams, helping deliver engaging content and campaigns. You will also play an exciting role in rolling out the organisations refreshed brand.

Key responsibilities include:

• Develop and deliver content and copy for digital channels, including social media, email communications and the website.
• Deliver against existing, and develop own, content plans to enhance these channels, expanding reach, and strengthening brand awareness and recognition.
• Create bespoke materials to engage  key corporate partners and engagement communities as part of a wider supporter journey, including bespoke projects.
• Produce and deliver content for events marketing plans across paid, earned, shared, and owned channels in collaboration with internal teams.
• Oversee the community management social channels.
• Work with the Programmes and Impact team to manage the case story gathering process across charity partners, creating resources like blogs, video content and creative assets to educate and inspire.
• Support and coach the wider team to adopt digital solutions across internal and external channels, using data and analytics to make recommendations for improvements, including support for the Leadership Team’s personal communications, providing guidance for the most effective use.
• Support with monitoring, and evaluating communications outputs, using data, analytics and learnings to grow digital channels and supporting audiences.
• Ensure brand guidelines adhered to in all external communications produced by third parties.

About You

With experience working in a similar role, preferably within the charity or property sector, you will also have experience of devising and developing audience focused content ideas across multiple communications channels

We are looking for someone with:

• Experience of producing content - including photography and video led creative - with copy for digital platforms including web, content management systems, social and email communications
• Experience of managing and producing story-led content.
• Experience of social media and community management
• Experience of paid social media and using Google Analytics
• Experience of managing and delivering projects on time with multiple stakeholder involvement
• Experience of managing a diverse workload and of supporting colleagues

About the Organisation

The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.

Additional Benefits

• Opportunities for flexible working
• Free annual Flu’ jabs and annual sight tests
• Cycle to Work Scheme (salary sacrifice)
• ½ day a month entitlement to volunteer for a charity of your choice, in work time
• Interest-free Annual Travel Card Loans
• A Professional Development Fund
• Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
• An Employee Assistance Programme
• Private Health Insurance with Vitality (small employee contribution required).

You may have experience in other roles such as Communications, Marketing, Marketing and Communications, Content, Digital Content, Communications Officer, Marketing Officer, Marketing and Communications Officer, Content Officer, Digital Content Officer, Content Creator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary: £28,000 to £32,000 per annum (dependent on experience)
Working pattern: Full time over a 4 day working week. Hybrid working with one day a week in our central London office (London Bridge)

Who we are

We are Spinal Research, the United Kingdom's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours someone in the UK becomes paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly.

We fund groundbreaking research that will cure paralysis, helping to ensure people living with spinal cord injuries will one day receive life-changing treatments.

About the role

We are seeking an individual giving officer to support the development and delivery of our individual giving programme. This is an exciting opportunity to play a key role in our fundraising team, helping to grow income and deepen engagement from our supporter base.

Key duties

• Assist in the planning and implementation of individual giving campaigns that deliver sustainable income growth and long-term donor engagement
• Manage supporter engagement and acquisition across multiple channels including social media, email, SMS, direct mail, and online campaigns
• Work closely with the fundraising, research, and communications teams to ensure successful delivery of individual giving activities
• Oversee data selection for campaigns to optimise return on investment and support testing; ensure data is managed securely and in line with GDPR
• Support reporting and forecasting of financial and non-financial performance across the individual giving programme
• Contribute to the development and launch of a mid-value donor fundraising programme
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products

Skills and experience required

• Proven experience managing projects across direct marketing channels, including both digital and print
• Strong copywriting and creative writing skills
• Experience developing fundraising and marketing content based on audience insights
• Confident working with external agencies across creative, print, digital, and media
• Experience supporting the planning and budgeting of individual giving activity
• Familiarity with legacy marketing is desirable but not essential

Benefits

• Five weeks annual leave plus bank holidays
• Full time hours over a 4-day working week (32 hours, Fridays off)
• Flexible working with core hours between 10am and 4pm
• Hybrid working with one day a week in the office
• Private health insurance cash plan
• Eight percent pension contribution
• Cycle to work scheme
• Onsite gym at the office

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.

You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.

Main duties:

· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)  

· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training

· Signpost or refer clients to other service providers as appropriate

· Maintain individual files on all clients and all action taken, using Advice Pro software

· Undertake appropriate training

· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training

· Arrange and facilitate workshops for service users, where applicable

· Work cooperatively with other staff and volunteers

· Produce regular updates on work for the Director / Deputy Director and the Management Committee

· Participate in supervisions, performance appraisals, file reviews, and internal meetings

· Undertake other reasonable tasks as required

The Talent Set are delighted to be working with a fantastic Health Charity to find their Senior Individual Giving Executive.

The charity offers a flexible working environment, with hybrid working and an expectation to work from their Greater London office 2 days per week. 

Reporting into the Individual Giving Manager, you will play a pivotal role in the Individual Giving team. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.

Key Responsibilities:

•  Lead in the development and delivery of Supporter Acquisition campaigns/activity/products across a range of media, with a specific focus on digital channels, in line with strategy, planned budgets and targets, ensuring campaign deadlines are met.
•  Work closely with the Individual Giving Manager – Supporter Acquisition to plan, manage and deliver the annual operating plan, including end-to-end project management, making decisions within agreed parameters, providing recommendations for final approval.
•  Be responsible for the briefing and the day-to-day management of internal and external suppliers including copy and artwork development through to production, broadcast and final print.
•  Monitor and report on campaign/activity/product performance/KPIs (e.g. end of campaign reports, monthly reporting) and analyse results to enhance campaign performance and inform campaign planning, decision making and improvements to Supporter Acquisition.
•  Manage the briefing and liaising with the Data team to deliver complex and accurate data selections and reporting requirements.
•  Deliver draft budget and reforecasting figures as part of the planning and budgeting process, providing information required, and working closely with the Individual Giving Manager – Supporter Acquisition, to review and reforecast activities for Supporter Acquisition.

Person Specification: 

•  Experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment, especially through supporter acquisition channels.
•  Good project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
•  Knowledge of best practice digital fundraising, with particular experience of running Search, Social and online campaigns to increase supporters and gather data for future marketing opportunities.
•  Experience of managing campaign budgets, reforecast of activity, monitoring, reconciling and reporting on results in line with KPIs.
•  Experience of managing external relationships, for example with suppliers, agencies, including effective negotiation re costs and contractual obligations.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 22 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.

Details of Job

The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.

The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.

The Talent Set is partnering with ellenor in their search for a Head Of Individual Giving. This role will lead on income from appeals, digital acquisition, in-memory giving, lottery, legacy, and philanthropy. You'll lead a talented team of four, developing and implementing strategies to build a strong and active supporter base across diverse audiences. This is great opportunity for an individual giving manager looking for career progression into a Head of Individual Giving role.

About the Role:
As a key member of our Income Generation team, you'll be instrumental in developing and executing a growth plan to maximise income and supporter engagement. You'll leverage your expertise in team leadership, data segmentation, and supporter behaviour analysis to drive significant fundraising growth. You'll also play a critical role in fostering long-term supporter loyalty and ensuring exceptional donor care.

Key Responsibilities:

• Strategic responsibility and leadership of Individual Giving, with income responsibility of circa £2 million
• Lead and motivate a team of four fundraisers.
• Drive growth across all Individual Giving income streams (appeals, digital, in-memory, lottery, legacy, philanthropy).
• Utilise data analysis and segmentation to optimise campaigns and supporter journeys.
• Manage budgets and financial reporting, forecasting as needed
• Ensure compliance with charity law, GDPR, and fundraising best practices.
• Cultivate strong relationships with donors and stakeholders.
• Develop innovative fundraising propositions and products.
• Oversee direct marketing campaigns across online and offline channels.
• Manage and optimise the database.

About You:

• Proven track record in Individual Giving fundraising, experience with lottery would be of benefit
• Strong leadership skills and experience managing a team.
• Data-driven approach with experience in setting and reporting on KPIs.
• Excellent communication and presentation skills.
• Strong understanding of fundraising technology and CRM systems
• In-depth knowledge of charity law, GDPR, and fundraising regulations.
• Experience in budget management and financial reporting.
• Supporter-focused with a passion for building lasting relationships.

What We Offer:

• Salary: £45,000- £55,000 DOE
• Opportunity to make a significant impact on a vital cause.
• Mix of home based and being at site, 2-3 days a week

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

Are you an experienced front-end developer with a strong track record in designing and leading technical projects, mentoring teams, and working with modern technologies like Contentful, Netlify, Gatsby, Storybook, CircleCI, and Nx? Join Shelter as a Principal Front-end Developer and take ownership of our front-end technology vision, driving the development of our design system and supporting products that help deliver faster, more effective services to our clients and supporters.

About the role

This role is part of Shelter’s in-house development team, reporting to the Lead Developer, and working closely with all product teams in the Central Digital team.

As Principal Front-end Developer, you’ll work in a product team and be responsible for the overall vision and development of the front-end technology stack with a strong focus on the technical design and implementation of Shelters design system.

You will also support the development of products to help Shelter to provide faster, more efficient, and effective services to clients and supporters.

Our tech stack consists of Contentful, Netlify, Gatsby Js, Storybook, CircleCI and Nx.

You’ll head up the front-end development team, mentoring senior developers, supporting them and their reports (a total of 6 in your team) in their day-to-day work. 

Role Specifics 

In this role, you will support the Lead Developer in managing the front-end team, promoting a culture of ownership, responsibility, and innovation. You will take the lead in designing and delivering Shelter’s design system, pattern library, and build tools, while continuously exploring emerging front-end technologies to enhance our digital products and user experience. Working closely with UX, product, and content teams, you will drive strategically important projects from development through to evidence-based improvements after launch. You will champion accessibility, web performance, and modern development standards across the organisation.

You will also play a key role in improving front-end team processes, ensuring high-quality, performant, and accessible code aligned with WCAG 2.1 AA standards. This includes mentoring the team through regular code reviews, setting development goals, and fostering collaboration within Agile teams. By sharing knowledge and staying current with the latest technologies, you will help maintain a culture of continuous learning and technical excellence.

Apply to be part of our team and be the change you want to see in society. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Central Digital team team plays a key role within Shelter by producing impactful user experiences for our advocacy and fundraising campaigns, as well as our advice services. The team includes designers, researchers, developers, testers, product managers and delivery managers, who work in cross-functional product teams, each focused on specific strategic goals. We put real user needs and behaviours at the heart of our process, championing an agile, iterative, and data-driven way of working across the organisation. 

The digital team sits within the Campaigns, Policy, and Communications (CPC) directorate, working closely with other teams – particularly the content, marketing and creative teams. Collectively, they set the example for Shelter in digital best practice, discovery, and innovation.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.

We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.

Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.

We are looking for a proactive and skilled Communications Officer to support storytelling, content creation, and media relations across our organisation.

You'll develop compelling written and visual content, collaborate across teams, manage media enquiries, and drive engagement across our channels.

Key skills:

• Significant experience in a communications role within the not-for-profit, international development, or advocacy sectors.
• Proven ability to craft engaging written, visual, and multimedia content across digital platforms.
• Familiarity with digital content tools (e.g. Adobe Suite, Canva).
• Highly collaborative, culturally aware, and committed to gender justice.
• Fluency in English; knowledge of French desirable.
• Skilled in managing websites, email marketing, and content management systems.

Please note: There is one Communications Officer position, which may be based in Nairobi or London. Candidates must have the right to work in their chosen location for the duration of the one-year contract.

The closing date for applications is 23:59 BST on Wednesday 11 June 2025.

See full job description, application process and timeline on the job page. This advert is linked to the London application.

Location: Home based, from Global South Region where WAGGGS can provide Contract for Services

About Us:

Girl Guiding and Girl Scouting is the world’s only movement for every girl and any girl because we believe that each of them deserves to be the best they can be. Girl Guides and Girl Scouts learn by doing, make friends and have fun. In brave, local spaces, girls develop the skills and attitudes to change themselves, their communities and our world. The World Association of Girl Guides and Girl Scouts supports 153 national Girl Guide and Girl Scout organisations around the world to be united, thriving and growing.

Job Purpose:

The purpose of this role is to support the Global Programmes’ communications coordinator in implementing the developing contents and multi-media assets that showcase the work and the impact that the global programmes are making. In this role you’ll get to learn about our innovative programmatic work and you’ll have opportunities to showcase change stories, good practices, and interact with young women who through Girl Guiding and Girl Scouting are shaping the world they want to see.

About You:

This person will be assist in planning, writing, and managing website content and social media posts. This will be more focused towards multimedia assets (graphics, videos/reels, carousels, GIFs, infographics, social media stories, interactive content, banners, digital posters).

Key Responsibilities:

1. Support the Global Programmes communications coordinator in the implementation of the communications work plan and activities.

2. Assist in planning, writing, and managing website content and social media posts. This will be more focused towards multimedia assets (graphics, videos/reels, carousels, GIFs, infographics, social media stories, interactive content, banners, digital posters).

3. Assist in the updating of the organisation website using WordPress with current events, relevant news, etc.

4. Design event/programme fliers, graphics, and other marketing/social media or event material.

5. Coordinate with other communications colleagues to synergise social media campaigns and activities. 

Please note that applicants from Global South region will only be considered due to the project requirements. Please note that applications without CV and Cover letter will not be considered for this role.

DUTIES AND KEY RESPONSIBILITIES

Overview
•Support the Supporter Retention Manger (Loyalty) to design and deliver MAP’s individual giving retention strategy. Including bespoke welcome and ongoing multi-channel supporter journeys, for UK and international supporters 
•Support the Supporter Retention Manger (Loyalty) to review individual giving retention activities and supporter journeys – developing a strategic approach and annual planning with a focus on regular giving and growing life time value
•Champion an insight-driven, supporter-led approach across campaigns and collaborative projects
•Responsible for the day to day management of campaigns and projects

Campaign Management 
•Work with the Supporter Retention Manager (Loyalty) to optimise MAP’s regular giving programme and supporter journeys across Individual Giving, through a variety of online and offline channels
•Support and project manage income and retention campaigns to our warm audiences to maximise income and loyalty. Including but not limited to: data segmentation, scheduling, feedback management, agency liaison, results monitoring and end of campaign analysis
•Work with the Individual Giving Officers (Cash, Digital, Legacy and Offline Acquisition) to provide the best supporter experience possible, tailoring to and identifying different audience segments
•Support with the development of audience segmentation and testing plans to improve life-time value, retention and multiple levels of support
•Ensure processes and systems are in place to track and meet KPIs, including development of robust testing plans to optimize campaigns based on insight 
•Write compelling email copy, build and schedule email sends

Manage relationships with internal stakeholders and external suppliers
•Build strong relationships with internal teams and external suppliers to ensure seamless campaign delivery and holistic supporter experience 
•Manage the day-to-day relationships with external agencies and suppliers, including telemarketing agencies, print-houses, fulfilment houses and creative agencies etc 
•Manage internal stakeholders through various processes, including copy and artwork sign off, and data analysis 

Collaboration and cross-organisation working 
•Support the Supporter Retention Manager (Loyalty) to achieve strategic objectives including improving retention and growing annual income, monitor income and expenditure budgets and use database analysis to inform and improve the sustainability of fundraising   
•Support cross-team and cross-organisational campaigns and projects, including the annual Impact Report
•Work with teams across MAP to source compelling stories, programmatic information and impact stats suitable for campaigns
•Work with colleagues across MAP to align Fundraising campaigns with other areas of MAP’s work e.g. the Advocacy, Campaigns and Communications team, and Programmes team

Reporting and insights
•Championing a test and learn approach: identifying opportunities, developing tests and reporting on results
•Ensuring campaigns are set up in order to effectively track and monitor performance so lessons learned can be carried forward
•Reporting on campaign performance and conduct end-of-campaign reviews - analysing data to spot trends and make recommendations for future campaigns
•Proactively share insight and promote individual giving by internally communicating the impact of retention, supporter journeys and committed long-term supporters (regular giving) 

Invoice processing and administration
•Support the management of the Individual Giving budget, including the processing of invoices and other expenditure documents, working on MAP’s account software, X-ledger 

General responsibilities
•Support with other areas of the Individual Giving programme where necessary
•Responsible for ensuring all communications meet regulatory requirements and internal and charity sector best practice guideline
•Support the mission, ethos and values of MAP
•Support and promote diversity and equality of opportunity in the workplace
•Abide by organisational policies, codes of conduct and practices
•Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data

PERSON SPECIFICATION

Experience

Essential
•Experience of working in Individual Giving or Fundraising with a proven record of achieving income generation targets OR Experience of working in Individual Giving/Supporter Engagement with a proven record of developing supporter journeys, audience insight and retention campaigns that improved retention and sustainable income. MAP welcomes applications from people with relevant transferable experience e.g. marketing.
•Able to adapt approach to difference audiences to balance delivering the best supporter experience and meeting campaign KPIs
•Able to confidently analyse data and extract insight to identify trends, behaviour and opportunities
•Ability to write engaging and compelling direct marketing copy 
•Excellent research, writing, proof reading and copy-editing skills
•Strong organisational and time management skills, with the ability to manage multiple priorities and projects 
•Proficiency in the use of MS Office applications, particularly Excel and Word

Desirable
•Experience working with a Customer Relationship Management (CRM) system, especially Microsoft Dynamics 
•Experience working with international charities, humanitarian aid, emergency appeals 

Personal attributes

Essential
•Excellent communication and interpersonal skills, with the ability to engage and collaborate effectively
•An ability to apply awareness of diversity issues to all areas of work
•Take a proactive approach in managing workload, taking accountability for tasks and working well as part of a team 
•Commitment to MAPs anti-discriminatory practice and equal opportunities
•Commitment to the aims, values and ethos of MAP: Solidarity, Integrity, Impact and Dignity
•The ability to work weekends/evenings on occasions in the case of emergencies 

Disclamer:

Interviews will take place on Microsoft Teams with the Supporter Retention Manager (Loyalty) and Supporter Retention Manager (Cash). The interview will be a competency based Q&A, and questions will be sent in advance.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact email on advert 

 Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification