Digital marketing officer jobs in bloomsbury, greater london
We’re excited to be partnering with Consumers International to source an interim Communications Specialist for 2-3 months whilst they seek to fill a longer term contract.
We require a proactive, strategic thinker who can help tell their story to the world. If you’re a natural storyteller with strong digital writing skills, content execution and strategy experience, and a solid understanding of working in or with the charity or public sector, this could be the role for you.
The Role:
As Communications Specialist, you’ll support the delivery of strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events. You’ll bring a collaborative mindset, creative energy, and a sharp eye for detail, with a particular flair for digital content and project coordination.
About You:
You’ll bring:
- Established communications experience, preferably in the charity, government or international development sector
- A strong track record in digital content creation and audience-focused storytelling
- Demonstrable experience in supporting events, research launches or campaign rollouts
- Excellent project management and coordination skills
- Strong stakeholder communication, both internally and externally
- Experience mapping audiences and designing targeted messaging strategies
- A good eye for design and understanding of visual identity
Quick facts:
- Remote role, with a strong preference for monthly meetups at the London office. If you enjoy being in the office, then you can be in the London office more.
- 2-3 months but potential to apply for longer contract
- £32,000–£35,000 depending on experience
- Interviews held on a rolling basis – early applications encouraged.
Applications for the Communications Specialist will be reviewed on a rolling basis. For more information, please apply now!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join Evolve Music as our next Executive Director — and lead a creative, purpose-driven charity using music to change lives across the South West.
We’re looking for an inspiring, strategic and compassionate leader to guide Evolve into its next exciting chapter.
Since 2017, Evolve Music has grown into one of the South West’s leading community music organisations, working in partnership with health, education and cultural organisations to deliver inclusive, creative and high-impact programmes. From Sound Lab for neurodivergent young people to Dads Rock for fathers and male caregivers, our work reaches thousands each year, using music as a catalyst for wellbeing, confidence and connection.
As Executive Director, you’ll shape our strategic vision, lead fundraising and partnership development, and nurture a talented and passionate team. If you believe in the power of music to transform lives, we’d love to hear from you.
The client requests no contact from agencies or media sales.
About the Role
Our Communications Assistant will amplify all the great things the Foundation does. They will be responsible for JPF’s youth-focused social media channels (Instagram, TikTok etc.), creating marketing material focused on inspiring and motivating young people to engage with the Foundation, and our community development. You will need to champion young people, ensure that we are amplifying young people’s voices and providing them with the tools, resources, contacts and services that enable them to achieve great things. This is an exciting opportunity to join us as we grow our impact as a Foundation. You will have an opportunity to use and develop your range of project management, design, social media and communication skills in a dynamic team that is committed to maximising our positive impact on young people.
About You
We are seeking an efficient, highly organised team member with creativity and the ability to communicate effectively. You should have a passion for our work with young people. You will have strong digital skills and be able to use these to improve our social media performance and reach. An understanding of content curation for social media, newsletters and websites is desirable. We are actively seeking someone who believes in the power and value of young people’s voices to influence change. We will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role. If you are passionate advocate for young people, a strong communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you!
About Your Responsibilities
The Communications Assistant will be responsible for supporting the Communications Team across three areas, as well as supporting a number of other initiatives across the Foundation.
The primary duties are:
Digital Communications and Marketing
• Newsletter Creation: Develop newsletters for young people, collaborating with the Grants Team and our partners to curate engaging and relevant content.
• Promotional Materials: Oversee the design and production of leaflets and brochures aimed at young audiences.
• Website Maintenance: Regularly update the JPF website with blogs, case studies and other content to highlight opportunities and programmes like the Individual Grant for Volunteering or success stories of Achievement Award winners.
• Storytelling: Work with the Communications and Engagement Officer and Events Team to source and share positive news stories of Achievement Award winners in press releases and across our digital channels.
• Press and Outreach: Assisting in drafting press releases and executing outreach campaigns to promote JPF’s work to key networks and to the broader public.
• Event Promotion: Work in partnership with the Events Team to promote attendance at our Achievement Award events through our website and social media platforms.
• Youth Consultation Panel (YCP) Collaboration: Collaborate with JPF's Youth Consultation Panel to create educational and professional development content for the Jack Petchey Alumni Network.
Programme Launches: Work with colleagues across JPF to launch and promote new programmes, grant opportunities and recruitment across our digital channels.
• Competitions and Opportunities: Enhance JPF's youth engagement through creative competitions and development opportunities that celebrate young people’s achievements.
Content Creation
• Daily Duties: Handle day-to-day scheduling, monitoring and interactions across our youthfocused social media platforms (X, Instagram, TikTok) to maintain audience engagement.
• Campaign Development: Lead the creation of social media campaigns celebrating young people’s achievements and promoting opportunities for young people and grantees to get involved with JPF.
• Content creation: Develop engaging content for social media channels, including sourcing images, creating/editing videos and designing graphics in line with JPF’s branding.
• Video Content: Work with staff and our Youth Consultation Panel to produce more film content for our social media channels.
• Social Media Takeovers: Host social media takeovers with our Youth Consultation Panel to amplify their voices and views.
• Performance Tracking: Monitor and analyse the performance of our social media channels, benchmarking activities against past metrics and producing regular reports for the Communications and Engagement Manager.
• Annual Plan: Contribute to JPF’s annual communications strategy, including devising social media plans, providing recommendations to enhance audience engagement and expand reach.
• Trend monitoring: Stay updated on news and trending topics related to young people and JPF, proactively responding to highlight our opportunities and work.
Community Development
• Youth consultation Panel (YCP): Work with the JPF team to engage with and support our Youth Consultation Panel to share their opinions and help inform the work of the Foundation.
• Alumni Network: Support the development of the Jack Petchey Alumni Network, a community of past JPF programme graduates, expanding its uptake and planning future events.
• Youth Survey Development: Support the creation, distribution and analysis of JPF’s annual youth surveys.
• Partner Collaboration: Work with the Communications and Engagement Officer to manage our partners to promote their programmes and opportunities to young people.
• Identifying Stakeholders: Collaborate with colleagues on developing JPF’s Patrons and Ambassador’s plan with a focus on young people from the charity’s past as well as social media influencers.
Other Responsibilities
• Event Representation: Attend key events to capture content and represent JPF as a spokesperson when needed.
• Event Support: Assist in organising and facilitating events and conferences as required.
These duties represent the typical responsibilities associated with this position. However, flexibility is essential and all employees may occasionally be required to undertake additional tasks as directed by JPF.
The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.
The Jack Petchey Foundation was set up to inspire and motivate young people and recognise them for their achievements.



Be a part of a collective and supportive team by joining the London District.
Our District Net-Zero Officer will take the lead in advising, supporting and encouraging on all things net-zero related with our Churches and Circuits across London. You must have knowledge of sustainability (that’s a given), but you’ll also need some skills in IT applications, some admin know how, fabulous grant writing capabilities, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why is this role important?
The Methodist Church has committed to achieve net-zero by 2030. An ambitious target yes, but one we believe to be crucial in securing a better future for our communities. Our new Net-Zero Officer will play a significant role in enabling our churches in London to assess their environmental impact, learn, grow and benefit from the wider impact of reaching net zero.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
About The Creighton Centre
For over 100 years, The Creighton Centre has supported older and vulnerable people, and adults with disabilities, from our base in Fulham. Our aim is to help people live safely and independently in their own homes and to feel part of their community.
About the Role
We’re looking for a motivated and organised Business Support Officer to join our friendly, committed team. This is a varied and rewarding role, providing administrative support across our Care & Repair, Safer Homes, and Community Centre services.
You’ll help keep things running smoothly, from handling client referrals and liaising with contractors, to supporting community activities and maintaining good communication across the organisation. It’s a great opportunity to play a key role in a local charity that genuinely changes lives.
About You
We’re looking for someone who:
- Enjoys being busy and takes pride in being organised and reliable.
- Has excellent communication and IT skills.
- Can work well both independently and as part of a small, supportive team.
- Is patient, empathetic, and able to communicate well with people from all backgrounds.
Why Join Us?
- Be part of a community charity making a real difference.
- Join a welcoming and supportive team with strong shared values.
- Enjoy flexible working hours and a role with real variety.
How to Apply
Please apply via CharityJob by clicking on the 'apply' button.
Include your CV and a short cover letter showing how you meet the person specification.
Closing date: Friday 14 November 2025
Interviews: Tuesday 2 December 2025
Start date: Early January 2026
Please include an up to date CV and answer the question describing your experience in previous similar roles and how it meets the requirements of the job Person Specification (attached). Feel free to add a more detailed cover letter if required. Applications received without this information will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)
ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.
IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.
The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.
PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:
- Manage and grow relationships with corporate and university members.
- Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
- Identify and convert opportunities that enhance IWA’s profile and support membership growth.
This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.
MAIN DUTIES AND RESPONSIBILITIES
Account Management
- Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
- Deliver expert advice, support, and engagement to maximise member value.
- Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.
Business Development
- Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
- Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
- Upsell and cross-sell relevant services to both new and existing members.
- Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.
Collaboration & Support
- Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
- Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
- Ensure a seamless client journey from prospecting to onboarding and retention.
- Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.
The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.
REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:
- Be a persuasive communicator with excellent written, verbal, and presentation skills.
- Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
- Be an experienced account manager, confident in engaging senior business leaders.
- Demonstrate the ability to research, identify, and approach decision-makers independently.
- Bring marketing skills, with experience using diverse channels to attract and retain members.
- Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
- Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
- Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
- Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
- Ideally, have experience within a membership body, or charity organisation.
- Proficiency in additional languages beyond English would be an asset.
Qualifications
- Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
- A Master’s degree in a similar area would be plus.
- Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.
Experience Required
- 3+ years’ work experience in sales and account management.
- Experience working in membership associations and/or international organisations would be a strong benefit.
HOW TO APPLY
Applicants are asked to submit their CV.
Applications should be submitted before 13 November 2025.
Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.
IWA is an equal opportunity employer.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
Communications and Community Engagement Officer
Contract: Part-time | 21 hours per week.
Salary: £20,540 per annum (Actual)
Kingston Carers' Network (KCN) is an independent charity providing information, advice, advocacy and support to unpaid carers of all ages who are caring for someone with an illness, disability or substance misuse problem.
We are looking for a dynamic and creative individual with a passion for communications and social change. We are currently supporting over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to build and cultivate relationships with local organisations, as they will be managing our various social media channels. Recent experience of working in a communications role within the charity or public sector is essential.
Benefits include:
- 4% matched pension contribution,
- flexible hours,
- hybrid working,
- and enrolment in the Carers Trust training programme.
This post is subject to a basic DBS check.
Closing date: 5:00 pm on Monday 3rd November 2025.
Interviews: Wednesday 12th and 19th November.
Kingston Carers’ Network, registered charity number 1151456
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.

Applications are invited for the post of Senior Regular Giving Officer within the Philanthropy and Alumni Engagement team at Royal Holloway, University of London.
This is an exciting opportunity for a proactive and creative fundraising professional to lead on the planning, delivery, and evaluation of regular giving and legacy campaigns. Reporting to the Philanthropy Manager, you will play a key role in increasing philanthropic income for the For What Matters Fund, supporting students facing financial hardship and promoting equality of opportunity.
With a strong focus on data-led strategy, you will develop compelling digital and print fundraising appeals, implement stewardship journeys, and drive donor acquisition and retention. You will also take responsibility for growing our legacy giving programme and contribute to the university’s wider philanthropic strategy.
We're looking for someone with a successful track record in fundraising or marketing communications, excellent writing skills, strong data and CRM experience, and a passion for making a tangible impact in higher education.
If you thrive in a collaborative, purpose-driven environment and are excited by the opportunity to engage supporters in meaningful ways, we’d love to hear from you.
In return we offer a highly competitive rewards and benefits package including:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
- Free parking
The role, based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London. Some remote working is possible for this role.
Please quote the reference: 1025-269
Closing Date: 23:59, 19 November 2025
Interview Date: Wednesday 26 November 2025
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
We’re recruiting for a Senior Communications Officer.
Job title: Senior Communications Officer
Location: Home-based, with monthly in-person team meetings (generally somewhere in the London-Oxford-Bristol corridor), and regular travel to London.
Contract type: 4/5 days a week (30/37.5 hours per week), permanent.
Salary: £33-34K per annum plus benefits (FTE).
Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?
About Us
Action with Communities in Rural England (ACRE) is the only national charity speaking up for everyone in rural areas. We champion thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone. We work closely with our 38 member organisations who support local communities across England. Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.
About the Role
We are seeking an experienced and creative Senior Communications Officer to join our ambitious team. This is a new post that will play a key role in delivering our new five year strategy Rural Ambition: enabling communities to thrive. This includes a commitment to speak up more boldly for rural communities and to build new alliances to widen our reach. Reporting to the Head of Policy and Public Affairs, you will be responsible for our external communications, including telling eye-catching stories, building relationships with journalists and overseeing our digital communications. You will support our engagement with policy makers and other stakeholders, and advise and support other team members and our member organisations to promote their work and the impact they are making.
About You
You will be experienced in developing compelling stories and helping to deliver campaigns that raise awareness of low profile issues and drive change. You will enjoy having a varied role that offers the opportunity to be creative, build new connections and work with colleagues in the team and our wider network. You will be excited by our ambition to speak up more boldly for rural communities and to focus on the issues where we can make the most impact. You will be a self-starter as well as a team player, enjoy working in partnership with other organisations, and be used to delivering several projects at one time. You will have direct experience of living in a rural community or have a strong empathy with our cause.
This role is a great opportunity for a communications professional who is keen to take the next step in their career and give a voice to communities that are often forgotten. You will be joining a small, focused and energetic organisation while being part of a unique national network. If you share our vision and ambition, please get in touch.
Working at ACRE
The ACRE team is home-based. We meet together at least once a month, generally somewhere in the London-Oxford-Bristol corridor. Benefits include up to 30 days holiday, a contributory pension scheme, life cover and flexible working arrangements.
We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Closing date for applications: Wednesday 19 November, at 23:59
Interviews will be held on Tuesday 25 November in Woodstock, Oxfordshire
NB: Please confirm when you make your final application that you are able to attend on this date.
Please assume that you have not been shortlisted if you have not heard from us by 24 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
�� Location: North East London
�� Contract: Full Time, Permanent – 37.5 hours
�� Salary: £27,900pa to £29,700pa – depending on experience
�� Closing Date: Close of Business Thursday 20th November
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 27 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title:Corporate Fundraising Manager
Reporting To: Senior Corporate Partnerships Manager
Location: Hybrid, working from home and our office based in West London
Salary: £30,000 - £33,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities.
Key Responsibilities
- Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
- Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
- Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
- Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
- Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
- Manage team administration, including merchandise orders
- Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
- Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
- Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
- Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
- Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
- Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
- To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
- Commitment to high standards of service delivery and customer care
- At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
- To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
- Willingness to work flexibly in approach to work and/or work time requirements.
- A commitment to personal development around working requirements which will include attending training courses.
Person Specification
Essential
- 3+ years working with corporate partners, including building at least one new large corporate partnership
- 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
- Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
- Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
- A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector
Desirable
- Experience of using Salesforce or equivalent CRM.
- Experience of both face to face and virtual stakeholder meetings with high value corporate funders
- Experience of building employee and/or community fundraising events and opportunities
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
Job Profile
Job Title: Communications Specialist – South East
Directorate: Marketing, Fundraising and Communications
Reports To: Regional Communications Manager
Matrix Reporting To: None
Disclosure Check Level: None
Date created/last reviewed: April 2024
Overall Role Purpose
The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.
The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity
Key Responsibilities
· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.
· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.
· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.
· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns
· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.
· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories
· Generate region-based stories and articles for corporate publications
· Manage creative agencies to help deliver national and regional campaigns
· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.
· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.
· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.
· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.
· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.
Breadth/Scope of Accountability
People Accountability
Number of Direct Reports: None
Number of Indirect Reports: None
Number of Volunteers Supervised: Up to 10
Financial Accountability
Annual Income Accountability: None
Assets Managed: None
Budget Accountability: Up to £10K
Application of this Job Profile
All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.
All employees must also:
· Comply with all organisational policies
· Promote the vision and values of the organisation
· Engage in continuous personal development
This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.
Working at Guide Dogs
As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.
Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.
Guide Dogs will require proof of identity and the right to work in the UK.
Person Specification
Education/Qualifications
Essential
· A degree or an equivalent level qualification or equivalent experience.
Job-Related Experience
Essential
· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.
· Proven experience of generating positive media coverage for a brand
· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives
Desirable
· Experience of working in the third sector.
· Previous brand management experience.
Knowledge
Essential
· Up to date with best practice and innovation in brand marketing, communications and digital
· Awareness and understanding of the current media landscape and what journalists are looking for today
· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.
Skills and Competencies
Essential
· Excellent written and communication skills, being able to adapt style to different channels or audiences.
· Excellent digital marketing skills.
· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently
· Able to give authoritative verbal advice and information on marketing, media and communications.
· Excellent organisational skills, working under pressure and to deadlines.
Behaviours
Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:
• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.
• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.
• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.
So, we: -
• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.
• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.
• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.
We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.
Safeguarding
If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:
· Appropriate motivation to work with vulnerable groups;
· Emotional awareness;
· Working within professional boundaries and self-awareness; and
· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.
Mobility
A flexible approach with a willingness to work outside of core hours and away from home when required.
The client requests no contact from agencies or media sales.
We are on the lookout for a passionate and proactive Senior Fundraising Officer to join our small but driven team at a pivotal moment in our journey.
Working closely with the Head of Charity, you will play a key role in bringing our bold three-year strategy to life, helping us grow income across multiple streams and ensuring the smooth day-to-day running of a fast-moving, high-impact charity.
This is a fantastic opportunity for someone who thrives on variety, loves building relationships, and is excited to help shape the future of a charity that punches well above its weight.
You will work hand-in-hand with the Head of Charity to drive income across a diverse mix of fundraising steams, from community, events and individual giving to corporate partnerships and trusts. You will also be the friendly, first point of contact for many of our supporters, offering thoughtful stewardship, responding to enquiries, and making sure every donor feels appreciated and connected to the impact they are making.
As a key member of the team, you will work closely and collaboratively with colleagues including those in charity finance, our fund advisors and key stakeholders within the hospital senior leadership team. You’ll stay on top of budgets to inform your fundraising decisions and grow a culture of income awareness across the Charity and Trust.
The client requests no contact from agencies or media sales.



