Digital officer jobs

Digital Skills Officer

Citizens Advice Milton Keynes

Milton Keynes, Milton Keynes (On-site)

£27,097.06 FTE, £16,258.24 Actual

Part-time (21.6 hours per week over 3 days)

Permanent

Social Welfare

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Job description

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. The organisation has been providing free, confidential, and impartial advice since 1972 and helps approximately 10,000 local people every year.

Since the pandemic, many of the local and national services that our clients need have been, or are being, moved online. This can disadvantage people who do not have the necessary knowledge, skills, or technology to access and use online services.

Working within our training, skills, and employability division – Works for Us, our Digital Skills Officer (DSO) will help people to access and use online services and support them to develop the skills and confidence they need to use digital technology effectively and safely. They’ll also need to be confident and able to provide coaching and training support to small groups of service users on a sessional basis.

We are looking for an enthusiastic, committed, and confident person to join our small, team of staff. The successful candidate will provide support and coaching to local people, on a one-to-one basis, course support and delivery, including those living in the community who could be considered vulnerable adults, that are digitally excluded and/or unemployed.

Applicants need to:

Be competent and confident in using IT, and specifically using IT applications and resources on websites.
Have clear and accurate communication skills, both spoken and written.
Be able to listen, understand and use information.
Be able to work in a team, be organised and manage time effectively.
Be open to utilising emerging technologies and understanding its impact on recruitment.
Be confident in working towards performance targets.
Be able to recognise the limits and boundaries of the role.

A background in advice giving, coaching, or tutoring is desirable but not essential. Full training and induction will be provided.

The successful Applicant/s will be asked to undergo a Disclosure and Barring Service (DBS) check.

Closing date:Sunday 14th June 2026 at 5pm

Interviews:TBC
Please note interviews will be held face to face

Organisation

Citizens Advice Milton Keynes View profile

Registered Charity

11 - 20

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Posted on: 03 June 2026

Closing date: 14 June 2026 at 17:00

Tags: Training / Learning, Customer Service, Digital

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Digital Communities & Partnerships Officer (FTC)

CALM (Campaign Against Living Miserably)

Waterloo, Greater London (Hybrid)

£30,000 - £35,000 per year

Full-time

Contract (6 months)

Mental Health

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Job description

WANT TO SAVE LIVES BY WORKING WITH CREATORS AND GAMES? ‘COURSE YOU DO

At Campaign Against Living Miserably (CALM), we’re on the lookout for a trailblazing Digital Communities & Partnerships Officer. Your role will be to help CALM connect with content creators, the gaming sector, and their communities, working together to raise life-saving cash and build a culture of suicide preventers.

Fresh off the back of our biggest fundraising year ever in the digital space, we’re investing in our ambitious and creative team to keep that momentum going. With a diverse pipeline of digital-first opportunities ahead, we’re ready to raise even more money and work even closer with creators and gaming companies - and we want you with us.

Your main mission out of the gate? Joining our project team to deliver the fifth year of CALM’s epic partnership with Jingle Jam - one of the world’s biggest and best gaming-led charity events. We need someone to deliver outstanding stewardship, enable unforgettable supporter journeys, and cook up the kind of ‘Wow!’ moments that rally online communities to life-saving action.

YOUR JOB IN A NUTSHELL

You'll be right in the thick of our Jingle Jam 2026 delivery, while also spending some of your time supporting other creators and gaming-led fundraising. You'll look after our amazing community of supporters, help build pipelines for gaming companies we can partner with, and collaborate across CALM to make sure everything we do runs smoothly, safely, and accurately.

You’ll be at the heart of one of the biggest gaming charity events on the planet, Jingle Jam 2026, getting a major six-figure partnership under your belt
You’ll work with a bunch of top creators and gaming leaders
You’ll learn skills across fundraising, events, and digital campaigns
You’ll help prevent suicide and make a life-saving difference

Not bad, right? Plus, you’ll get our excellent benefits, including a nine-day fortnight, unlimited annual leave, and access to wellbeing services.

LONG-TERM PLANS

This is a 6-month fixed-term contract to start. Because our immediate, laser-focused priority is smashing our Jingle Jam 2026 partnership in December, we need someone who can hit the ground running for this crucial period.

However, we’d love to extend this into a permanent role in the right circumstances. If you're ready to prove what you can do in one of CALM's most innovative areas, this could be your launchpad.

Your profile

This isn’t a rigid checklist, but here is what we’d love you to bring to the table:

Fundraising Experience: You have proven experience of working in fundraising for charity, including how to chat to supporters, and how to craft and deliver outstanding supporter journeys
Gaming & Creator Understanding: You have a proven interest in and/or knowledge of content creators and/or the gaming world. Bonus points if you’ve used platforms like Discord, Tiltify, and Twitch
Relationship-building: You can chat authentically to digital-first stakeholders, community members, and internal teams alike
Organised & On It: You’ll need to be able to jump in, juggle deadlines, and keep your project work tracking smoothly
Passionate: A genuine empathy for CALM’s mission to prevent suicide

Why work for us?

Reports to: Digital Communities & Partnerships Lead

Contract: 6 month fixed-term contract with view to extend

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £35 per annum

A work environment that values creativity, personal growth and collaboration.

Applications for this role close on Sunday 28th June.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

Safeguarding:

We are committed to safeguarding children and adults at risk in both physical and digital environments. We expect all staff and volunteers to share this commitment and adhere to our safeguarding policies.

Any appointment is subject to satisfactory references and a DBS check at the appropriate level. Successful candidates will be required to complete mandatory safeguarding training.

Organisation