Digital Officer Jobs

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below. 

As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Volunteer Officer is responsible for generating income from our community sources (Mosques, Islamic institutes and organisations) in accordance with agreed targets. This role involves planning and executing events with these organisations to deliver on our campaigns. A key part of this role will be to deploy volunteers in support of our events and to maintain their interest in continuing to volunteer with Muslim Aid. The post holder will be expected to travel nationally, sometimes at short notice. There will also be a need to work evenings and weekends during peak periods due to the nature of the post.

About the Role:

1. Maximise income generation from a diverse range of activities to achieve agreed income targets.
2. Develop relationships with individuals, communities, education institutions and mosques to enable fundraising in support of our strategy.
3. Promote donation campaigns at mosques and Islamic institutes to increase awareness and generate funding.
4. Organise and implement regional events and activities that are aligned with the Fundraising workplan and the needs of the organisation.
5. Organise volunteer resources to enable delivery of events and activities.
6. Produce evaluation reports on fundraising activities and incorporate any lessons learnt into the delivery of future activities.

About You:

To be successful in this role, you will need:

1. Experience of direct accountability for financial or other targets.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Strong organisational and planning skills
4. Able to inspire people and to develop long-term relationships, with the gravitas to gain the trust and respect of relevant internal and external stakeholders.
5. Able to refine and implement plans to increase activity/campaign effectiveness.
6. Good negotiation, analytical and problem-solving skills

Why you should apply:

Join Muslim Aid as a Community Fundraising Volunteer Officer and help drive our fundraising efforts across the UK. Engage with mosques, Islamic institutions, and organizations to support impactful campaigns like Ramadan, and Qurbani. This role offers the chance to plan events, lead volunteer teams, and travel nationally to make a real difference. Be part of our mission to inspire communities and transform lives. Apply now!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

We’re recruiting for a Volunteer Officer to join our team.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Volunteer Officer is responsible for the recruitment, onboarding, training and development of our volunteers – particularly those from our community partners. This role ensures that volunteers have a fantastic experience across a range of ReachOut opportunities that are highly impactful for the young people that we work with. The postholder will also play a key role in developing the ongoing training offer for volunteers and building networks with community organisations across our regions.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.

Digital Marketing Officer
Location: Hybrid (2/3 days per week from our office in Stroud, Gloucestershire)
Salary: £24,000 to £26,500 per annum (depending on experience)
Role Status: 35 hours per week

We are looking for a Digital Marketing Officer to become an integral part of the Meningitis Now Communications team.

Through social media and digital channels, including the Meningitis Now website, you will help raise vital awareness of meningitis, develop brand awareness, support fundraising, generate inbound traffic and increase the reach of the charity online. From promoting breaking news and covering live events, to marketing upcoming opportunities and representing the stories and experiences of those impacted by meningitis, this is a varied and exciting role, where a breadth of creative and digital skills is essential.

This role reports to the Senior Digital & Social Officer and works closely with an out-of-hours Social Media Assistant – as well as Support, Fundraising and broader Communications teams.

Working in partnership with colleagues, you will be creating, editing and publishing digital content for social media and the Meningitis Now website – and evaluating its impact. You will have day-to-day responsibility for certain aspects of social media and website channels – including encouraging, facilitating and moderating conversations with our online communities. You will also help us monitor trends and identify opportunities to innovate using existing and emerging tools and channels.

You will be a leader for digital engagement within Meningitis Now, helping colleagues understand the value of digital communications and helping them to feel confident using some of the tools themselves.

The creation and adaptation of compelling content is essential for this role. Whether you’re bringing our key messages to life through copy, images, video or infographics – creativity and an attention to detail is essential.

There is a hybrid option for this role to split your time between working from home and our head office in Stroud, Gloucestershire.

About the job

The creation and adaptation of compelling content is essential for this role. Whether you’re bringing our key messages to life through copy, images, video or infographics – creativity and an attention to detail is essential.

Work with the communications team to create and implement the charity’s social media strategy, coordinating with stakeholders across the charity to ensure our effectiveness and encouraging adoption of relevant social media techniques into our culture.

Your role will oversee:

Social Media
Content Creation
Design
Website

What we're looking for

Essential experience:

• Experience working in a digital marketing role.
• Experience using Wagtail or similar CMS.
• Experience managing, moderating and creating content for online platforms.
• Experience in creating content for social media.
• Experience in writing compelling and effective copy to engage with specific audiences.
• Experience reporting on campaign performance and presenting findings in clear and engaging ways.
• Experience setting objectives and meeting targets.

Essential knowledge and skills:

• Proficiency in using digital marketing tools, social media platforms and analytics.
• Good understanding of SEO and its role in online visibility.
• Good understanding of online user experience, usability and accessibility, online publishing standards and technologies.
• Good understanding of the principles of marketing.
• Good understanding of reel creation and other tools available in social media platforms.
• Excellent interpersonal skills, with the ability to communicate sensitively and effectively with a diverse range of individuals, supporters, event participants, donors and volunteers.
• Excellent communication skills, including the ability to write compelling copy with accuracy and attention to detail.
• Excellent eye for design aesthetics and demonstrable creativity.
• Excellent practical knowledge of Adobe Creative Suite products (Photoshop, InDesign, Illustrator) and Microsoft Office.
• Excellent organisation and reporting skills including time management and prioritisation.

Desirable selection criteria:

• Previous experience in the charity sector.
• Understanding of marketing principles.
• Understanding of responsive websites / social media channels.

Ready to apply?

Please apply by completing the application form on our HR system, you will be redirected on clicking apply.

Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or covering letter, this information won't be seen until after shortlisting has been completed.

Closing date for applications: 10am, 17 February 2025*
Interviews: w/c 24 February 2024

*Note: Meningitis Now reserve the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.

Do you have a passion for creating excellent user experiences? We are looking for a website marketing expert with experience in optimization, analytics and SEO. This role will look different throughout the week, as one day you may be engaging with stakeholders to solve their digital challenges, and the next you could be creating a content brief for a new section on the website. 

The ideal candidate will have a broad experience of websites and how to market them, including using & developing content management systems, then building web pages and optimizing them for search engines.  You will be an inquisitive problem solver with a can-do attitude, have strong technical knowledge and are quick to learn.

Joining us means you will be helping pets and their people for life. Our vision is for every pet to have a home where they are loved, well cared for and enjoy positive relationships with their owners. You will be coming into the organisation at an exciting time, with new digital services on the way and a seventh season of Channel 4’s ‘The Dog House’ airing shortly – did we mention we’re proud to be the set for this award-winning show?

The Digital Engagement team has doubled in size, thanks to continued investment from the charity. As part of the team, you will be supporting the Digital Engagement Managers to deliver high impact projects, drive income and those all-important conversions.

Your hard work will be rewarded with a starting salary of £28,168 - £34,430 per annum, depending on experience along with some great benefits:

• 36 days annual leave (inclusive of bank holidays) rising by 1 day each year to 40 days after five years
• Flexible/Hybrid working.
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Free access to Headspace
• Life assurance (4x salary)
• 25% discount in our charity shops.

At Woodgreen we recognise the importance of a good work/life balance and so where possible, we promote flexible working to help employees find what works for them.

This vacancy may close earlier should we receive high volumes of applications.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

We are seeking a creative and innovative Digital Media Officer (DMO) to bring fresh ideas to our digital communications and marketing efforts. In this role, you will combine your expertise in video, audio, and digital content creation to elevate our digital presence. The Digital Media Officer (DMO) reports to the Digital Communications & Marketing Manager and has responsibility for SAT-7 UK digital media and contributes towards our website, social media and digital marketing. 

 

KEY RESPONSIBILITIES

Digital media content

· Create engaging rich media content across a range of digital channels, including SAT-7 website, app, email, social media and other external digital marketing platforms.

· Produce / repurpose and edit high quality video content, especially for resources, campaigns, appeals and events to engage and inspire supporters.

· Increase the flow and impact of inspiring digital media content, including podcasts, animations and shorts/reels, tailored to our existing supporters and emerging audiences.

Website

· Oversee SAT-7’s websites ensuring they are inspiring platforms to raise profile, income and deepen engagement.

· Create and update web content, such as articles, media, resources and landing pages, to drive engagement.

Social Media

· Work closely with other team members to deliver consistent and impactful social media content and engagement opportunities, across various platforms, chiefly Facebook, Instagram, X, YouTube, and LinkedIn.

Digital Marketing

· Design and produce digital marketing assets, for advertising, external agencies and other channels as required, to deepen engagement with existing supporters and donors, acquire new supporters and to raise funds for SAT-7 UK.

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

Contract length: Permanent

Location: North West London

Hours per week: 35, hybrid working with minimum two days in the office

Salary:  £32-35k depending on experience

Closing date for applications: Sunday 26th January 2025 at midnight, interested applicants are encouraged to apply early.

Interview dates: We will be conducting Teams interviews w/c 27th January, followed by an in person interviews w/c 3rd February.

Are you a digital fundraising expert passionate about making a real difference for animals in need? We are looking for a Senior Digital Fundraising Officer to join us at Mayhew.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

Based in London with hybrid working opportunities, this role offers an exciting chance to combine creativity, strategy, and data-driven insights to support Mayhew’s vital work for dogs, cats, and communities in the UK, Afghanistan and Georgia.

This is a key role in the Fundraising Team at Mayhew helping to generate significant income from our digital audiences, ensuring they’re engaged with Mayhew and committed to supporting our aims to deliver greater impact for animals.

This role involves managing a range of fundraising campaigns across multiple digital channels– including social media, email and PPC, ensuring that campaign deadlines and income targets are met, and all activity is evaluated to drive future improvements.

The successful candidate will take a leading role in growing our supporter base through engaging digital acquisition activity, as well as maximising income through the cultivation of audiences already warm to Mayhew.

Our new Senior Digital Fundraising Officer must be experienced in planning and delivering fundraising campaigns across a range of online channels, with strong project management skills and experience in both acquisition and retention of donors, keeping them engaged via compelling fundraising communications. You will have an excellent understanding of digital fundraising, and hands-on experience of working with Facebook, PPC, email and web platforms.

You will be a strong multi-tasker, with the ability to hit deadlines. You will combine creativity with a solid foundation of technical and analytical skills and have proven experience in developing and delivering digital fundraising content.

Generally, you will be:

• Leading and delivering digital fundraising campaigns across paid social media, email, and PPC channels, including creative development, audience segmentation, testing and evaluation.
• Developing and implementing audience-focused acquisition and retention strategies to grow Mayhew’s supporter base and maximise income.
• Consistently produce, edit, and proofread engaging fundraising copy for digital campaigns and online content, ensuring accuracy and alignment with our objectives.
• Building engaging landing pages and ensuring our donation platform is functional, optimised, and user-friendly.
• Collaborating with internal teams and external agencies to improve donor journeys and online engagement.
• Consistently track digital expenditure and manage the digital fundraising budget to ensure cost-effective results.
• Tracking, reporting and analysing campaign performance to identify insights and improvements for future activities.

To be successful in this role, you will:

• Have a proven track record of delivering successful digital and multi-channel fundraising campaigns, including paid advertising on Meta, PPC, and email marketing.
• Have a solid understanding of digital fundraising tools, audience segmentation, and donor journey optimisation.
• Have strong analytical skills, creative campaign development, and exceptional written and verbal communication abilities.
• Be organised: able to multitask and prioritise workload, including organising and planning daily and weekly activities to meet deadlines.
• Be a team player with a proactive attitude and a passion for animal welfare.

Why Join Mayhew?

You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.

If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.

Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.

The Digital Communications Officer role sits within the Fundraising team which is responsible for the organisation’s income, profile, reputation and supporter base through external and internal communications and campaigns. The primary focus of this role will be social media management, with activities extending to other areas of digital communications, including website content and digital advertising production. Reporting to the Communications and Engagement Manager, the Digital Communications Officer will be instrumental in growing our communities and reach online, promoting Doctors of the World’s UK and overseas operations and advocacy, and driving support for our humanitarian organisation. 

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a key part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Application deadline Friday 7th February 0900.

Interviews week commencing Monday 17th February

Applications should include CV and cover letter (mandatory). Please also attach portfolio (optional).

The Talent Set are pleased to partner with Hearing Dogs for Deaf People to support the recruitment of their Senior Digital Marketing Officer on a permanent basis. This will be a remote role with occasional travel to Buckinghamshire, paying £40,000.

The Senior Digital Marketing Officer will drive Hearing Dogs for Deaf People’s digital performance across key channels, including paid media, paid search, SEO and email marketing. It’s a vital role that will deliver impactful campaigns that increase engagement, drive income and achieve organisational objective such as Sponsor a Puppy programme, recruiting volunteers, growing legacy pledges and enhancing ecommerce success.

Key responsibilities include:

 Paid Media Campaigns

· Plan, implement, and optimise paid advertising campaigns across platforms such as Google Ads, Facebook, Instagram, and LinkedIn.

· Develop audience- targeted strategies to maximise ROI for campaigns like Sponsor a Puppy, legacies, volunteer recruitment, and ecommerce.

· Monitor and report on campaign performance, adjusting tactics as needed to meet KPIs.

SEO (Search Engine Optimisation)

· Implement on-page and technical SEO strategies to improve website rankings and organic traffic.

· Conduct keyword research to optimise website content, blog posts, and landing pages.

· Collaborate with the website team to ensure SEO best practices are implemented during website updates and content creation.

Email Marketing

· Develop and execute email campaigns, including welcome journeys, supporter engagement workflows, and appeals.

· Manage segmentation and personalisation strategies to improve email performance.

· Test, analyse, and report on email marketing metrics (e.g., open rates, click- through rates, conversions).

Data Analysis and Insights

· Track and analyse performance metrics across all channels, providing actionable insights to improve effectiveness.

· Produce regular reports on campaign and channel performance for internal stakeholders.

· Use analytics tools (e.g., Google Analytics, email platforms) to inform decision-making.

Collaboration and Campaign Support

· Work closely with other teams, including Brand and Content, Social & Community, and Product Growth, to ensure consistency across campaigns.

· Support integrated campaigns, leveraging digital channels to enhance visibility and engagement.

Innovation and Optimisation

· Stay up to date with the latest digital marketing trends, tools, and best practices.

· Recommend and implement new approaches to improve campaign effectiveness and efficiency.

Key skills include:

· Proven experience managing paid media campaigns in or for charities (Google Ads, social media platforms).

· Strong knowledge of SEO strategies and tools (e.g., Google Search Console, SEMrush, or Ahrefs).

· Experience in email marketing, including segmentation, personalisation, and performance analysis.

· Proficiency in analytics tools (Google Analytics, campaign tracking platforms).

· Excellent data interpretation and reporting skills to optimise performance.

· Strong project management skills with the ability to manage multiple priorities.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

Harris Hill has an urgent request for a Digital Engagement Assistant to join a charity on a fixed term contract until end April 2025.

The Digital Engagement Assistant will support the Fundraising team but producing content and digital assets for supporters.  You will update the supporter section of the website, social media and thank you letters. You will also be responsible for some admin like managing data, analytics and research.

Experience:

Proven experience of delivering high standards of customer care
Database experience D
Ability to write engaging and inspiring content
Knowledge of fundraising principles and practices D
Proficient in Microsoft Word, Excel and Outlook
Basic design experience (using Canva or InDesign) D
Excellent organisation skills with the ability to manage multiple competing deadlines
Evidence of high standards of accuracy and attention to detail
Evidence of excellent administrative skills

This is a fabulous opportunity for someone to further develop their experience in a charity fundraising/digital environment, so if yo are immediately available and would like to find out more, please get in touch. 

Location: Homebased/National Training Centre - Leicester
Contract Type: Permanent
Salary: £23,655 - £28,090 (depending on experience)
Hours: 37.5 hours per week

If you are a talented digital marketing professional looking to utilise your skills within the charity sector, this could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Digital Marketing Officer to join our dedicated Marketing Communications team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What You Will Do:

You will be responsible for optimising our social media channels, website, and paid digital marketing, to help the charity achieve its goals to increase awareness, engagement, and income.

You will help to build, implement, and manage the charity's digital marketing strategies and work collaboratively across all areas of the charity (internal and external).

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing lots to celebrate! This includes embarking on ambitious projects such as a website rebuild and strengthening our VIP supporter scheme, which you will play a key part in supporting.

What We Are Looking For:

• Experience managing and moderating social media channels
• Experience of planning, running, and reporting on paid-for advertising on Meta
• Experience of website marketing including SEO principles and GoogleAds
• Website CMS management experience
• Digital copywriting experience for a range of social media channels and for websites
• Experience of reporting tools such as GA4, Meta Business Manager, or Hootsuite
• Knowledge and experience of analysing the results of marketing activities, identifying key insights, and reporting
• Knowledge of creative software including Adobe Creative Cloud (Photoshop), video editing software (Adobe), and Canva

Ideally, you will have experience working as part of a team on a website rebuilding project. You will be a proactive and self-motivated professional with the ability to plan, prioritise, and manage tasks.

Most importantly, you will be passionate about the transformative impact our assistance dogs provide to our beneficiaries.

We Can Offer You:

• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (for site-based or visiting roles)
• Dog-friendly offices (for site-based roles)
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered from our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire (hybrid), or remotely from home with occasional travel.

Travel for this role is ad hoc, based on the needs of the charity and typically to facilitate content creation (e.g., photoshoots, videos with beneficiaries, volunteers, etc.). Any travel required is distributed amongst the team in relation to location and capacity (claimable expenses for business travel as required). We will provide a laptop, additional screen, and iPhone for use in the role. Other relevant equipment will be made available as required.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing Date: Wednesday, 29 January 2025
First Interviews: Online (via MS Teams) on 06 February 2025
Second Interviews: At our National Training Centre, Osgathorpe, Leicestershire, on 13 February 2025
(Subject to changes)

We recognise the benefit of diverse experiences and welcome and encourage applications from all sections of the community. We are a disability-confident committed employer.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, though this may take longer if we receive high volumes of applications.

You may also have experience in the following: Digital Marketing Executive, Social Media Manager, SEO Specialist, Content Marketing Specialist, Digital Campaign Manager, Online Marketing Officer, Website Manager, Marketing Communications Officer, Paid Media Specialist, Marketing Coordinator, Digital Advertising Manager, Social Media Specialist, Google Ads Manager, Content Strategist, Email Marketing Specialist etc.

REF-218 831

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs and offices in London and Washington, DC. GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovative security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM. We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

What We Offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• A focus on professional development, including access to overseas events, workshops, and training

The Job

The Communications Officer will play a critical role in GISF’s Communications team, working closely with the Communications Lead. The Communications team supports the work of all other teams across GISF, including Research, Membership & Events, Policy & Advocacy, and more.

The Communications Officer will work on a wide array of communications outputs, including social media, e-newsletters, the GISF website, printed brochures, branded materials, the GISF podcast, and more. The ideal candidate will be comfortable working on a diverse range of communications products, using different software tools, and consulting with a variety of external contractors, such as web developers and printers. Being proactive and adaptable are key skills for this role.

Job Description

The Communications Officer will be responsible for creating content across a wide range of Communications platforms. Some of the core duties of the role include:

• Organising GISF’s social media posting on LinkedIn and X (Twitter). This includes writing text for social media posts, designing graphics using Canva, and scheduling posts using Agorapulse. The Communications Officer is also expected to follow social media and sectoral trends to identify opportunities for engagement.
• Maintaining and updating GISF website content. This includes uploading new resources and publications; ensuring the vacancies, events and training sections of the website are regularly updated; and acting as a contact point with GISF’s external web development support team, to introduce new elements to the website and resolve issues when they arise. The Communications Officer also collects monthly website data using Google Analytics.
• Writing and designing GISF’s fortnightly newsletter. The newsletter is designed and sent using Mailerlite, with graphics created on Canva. The Communications Officer is expected to proactively suggest content for the newsletter and make sure it reflects the latest news from GISF, as well as the wider sector of NGO security risk management.
• Designing printed materials. These can include flyers, brochures, display banners, and more for GISF events and external events. The Communications Officer is expected to ensure promotional materials are designed, printed and delivered in a timely manner to maximise engagement with attendees at events.
• Supporting in the dissemination of new GISF publications and products. The Communications Officer is expected to take a proactive approach in reaching out to external contacts to promote GISF’s latest content. The Communications Officer should develop a dissemination plan for each new product, encompassing external outreach, member engagement, social media promotion, and more.
• Supporting with the creation and dissemination of GISF’s podcast. This includes attending planning meetings to develop new episode ideas; assisting with recordings; liaising with external audio editors; uploading episodes to Spotify and YouTube; and promoting the podcast though social media, newsletters, and more.

Strategic support

The GISF Communications team consists of two people, and GISF has a staff workforce of around 20. Therefore, the Communications Officer is expected to play an active role in the team, contributing new ideas to both the Communications team and the wider organisation. This includes:

• Contributing to the development of GISF communication plans. The Communications Officer is expected to bring a clear plan of the communications schedule to regular meetings. They will think creatively and suggest new ideas including ways to grow GISF’s audiences, implementing plans for promoting specific GISF publications, and more.
• Identifying possible allies for GISF communications. This might include other NGOs, journalists, think tanks, or universities that cover similar areas of interest to GISF and can promote GISF content or collaborate on podcasts, blogs, events or webinars. The Communications Officer is expected to proactively identify and reach out to such individuals and organisations and connect with them on specific projects.
• Interpreting GISF’s analytics data to inform better strategies. The Communications Officer is responsible for gathering data for GISF’s monthly reporting, including analytics from GISF’s website, social media and e-newsletter. The Communications Officer is expected to note trends and suggest improvements.

Person Specification

Essential Skills/Experience

• Excellent communication and writing skills, and excellent attention to detail.
• Some experience in a similar job or volunteer role.
• Experience in developing communications content appropriate for different channels.
• Ability to create visual graphics/designs for communications outputs.
• Ability to summarise information and present it through clear and persuasive writing or visual representations.
• Confident user of digital technology and tools (particularly in relation to managing websites and social media platforms).
• Independency in work and flexibility to changing priorities.
• Willingness to support others and adapt to different tasks.
• Good organisational and time management skills.
•  Strong interest in the humanitarian and development sector.
• Ability to collaborate within an inclusive team environment.
• Sound knowledge of Microsoft Office applications.

Desirable Skills/Experience

• University qualification.
• Editing experience.
• Graphic design skills and video editing/multimedia skills (or motivation to develop them).
• Interest and/or experience in compiling and interpreting communications analytics.
• Experience using Google Analytics and Salesforce.
• Additional language skills (especially Arabic, French or Spanish).
• Motivated self-starter and ability to take initiatives.
• Experience in developing a communications strategy and identifying target audiences and key messages.
• Experience in using Mailerlite for mass email communication.
• Experience in managing websites (using WordPress) and SEO skills.

Learning & Development Opportunities

Working in the Communications Officer role at GISF offers many exciting development opportunities. These include:

• Travel opportunities. GISF hosts three major events in Europe and North America and attends numerous humanitarian sector events throughout the year, such as HNPW and AidEx. The Communications Officer will have the opportunity to travel to several of these events.
• Training opportunities. GISF has access to online training resources, opportunities to attend in-person HEAT training (depending on travel locations) and encourages personal development .
• Networking opportunities. As a membership organisation, GISF is connected to over 130 NGOs and related humanitarian organisations, providing a unique opportunity for staff to build strong and wide networks across the NGO and humanitarian sectors.