Summary

Forward Action is looking for a Digital Strategist to join our fast-moving team. You will be at the heart of our digital campaign and fundraising work, managing projects and planning strategy to help our progressive clients hit their goals. If you’re passionate about making the world a better place, have a year or two’s experience in digital campaigning or fundraising and are well organised with good attention to detail, this job is for you.

This is a permanent role, with the freedom to work both in our London office and remotely anywhere in the UK. You can work either four or five days per week.

Applications close on Sunday 2 February.

Who we are

Forward Action is a digital mobilisation agency for progressive causes. We come up with ideas for campaigns that get results, then do the work to create them. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our clients add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.

Our clients are some of the most exciting and impactful organisations in campaigning, including Greenpeace, Cancer Research UK, Amnesty International, WaterAid, The Labour Party and SumOfUs.

What you’ll do as part of our team

• Manage projects from conception through to build, overseen by our senior strategy team. This will involve coordinating work from both our creative and development teams and liaising with clients via email, Trello and video calls, and liaising with freelancers.

• Ensure all the projects you manage stay on deadline throughout

• Work with our senior strategy team to devise strategy for the projects you’re leading

• Analyse the results of tests and tactics and provide strategic recommendations to clients based off them

• Attend planning and project review meetings with clients

• Take part in brainstorms to generate ideas for tactics that help our clients hit their goals

• Plan the layout and user experience of microsites, create wireframes, and provide designers with briefs and feedback on designs

Benefits and location

Pro Rata Salary: £31,431 if you live inside London, £28,063 (plus £3,000 travel expense allowance) if you live outside London.

Contract Term: This is a permanent contract. The role can be either full time or four days a week.

Location: In our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Most of our meetings are held via video conferencing, but you will occasionally need to attend meetings with clients in London - once every two-to-three weeks on average.

Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.

Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.

Maternity and Paternity/Long-term partner parental leave: Maternity leave - 12 weeks full pay, 14 weeks 50% pay. Paternity/Long-term partner parental leave: 6 weeks full pay.

Why work at Forward Action?

Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector, and spend your days helping win progress on everything from climate change to clean water.

You will be working at the cutting edge of digital campaigning. We recognise that what we do can always be tested and improved, so we constantly pursue innovation. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience.

Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

Abilities and experience you’ll need to have

• 1.5+ years’ experience working in digital campaigning, digital fundraising or digital direct marketing

• Strong written and verbal communication skills

• Being comfortable working in a fast-paced environment

• Excellent organisation and attention-to-detail

• Experience of managing projects

• Dedication to helping build a fairer, more progressive society

• Fluency in spoken and written English

We’re also looking for a quick learner. We don’t expect you to know or have done everything when you start - instead, we’ll be looking for you to pick up new skills and knowledge quickly, then run with them.

Abilities and experience that are nice to have

We know it’s not possible for any applicants to have all these skills - it’s likely you’ll be able to bring 3-4 of the following to our team:

• Enthusiasm for thinking creatively and coming up with new ideas

• Experience working in the charity sector

• Experience planning supporter email journeys

• A solid understanding of online user experience (e.g. how to lay out a web page to improve conversion rates)

• Experience planning digital strategy to hit measurable goals

• Drafting and building emails, especially for fundraising

• Reviewing or editing content

• Drafting and setting up Facebook adverts

• Knowledge of how to plan a fair A/B experiment

• Experience working with designers

• Basic HTML skills

• Experience working at an agency

How to apply

To apply for this job, please click the "Apply" button and complete the application form.

To ensure our hiring process is as fair as possible, we run an anonymised application procedure. So please remove your name and contact information from your CV before uploading it, and only enter these details in the online form. 

To apply, you will need to include:

• your CV (with name and contact details removed)

• up to 250 words explaining how you’re suited to the role and why you want this job

Applications close on Sunday 2 February.

Shortlisted candidates will be asked to complete a written online task from home - this can be any time that works for you between Friday 7 and Monday 10 February. Selected candidates will then be invited to attend an interview (either in person in London or via a video call) on Tuesday 18 February.

Questions? 

If you’re unclear about anything to do with the role, you can contact our team via our website.

Job title: Digital Systems Lead (Young Peoples Services)

Salary: £35,000 - £40,000

Location: Office based (London)

Full time, 35 hours, Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020.

GamCare seeks a Digital Systems Lead to lead in ensuring the BigDeal project becomes an effective digital solutions platform. It is the ambition that BigDeal becomes a recognisable brand in young people’s minds, and the post-holder will be critical in making that happen. 

This role will require a strong knowledge of implementing and managing digital systems, databases and web applications. We are looking for someone experienced and passionate about developing new and innovative digital solutions.

GamCare’s central London office is a friendly, collaborative and enthusiastic environment. You will have the opportunity to work closely with the project delivery teams, as well as the Marketing and Communications teams.

Key Responsibilities include:

• Develop and ensure delivery of a digital solutions strategy for BigDeal and associated activities
• To act as a system administrator for the BigDeal providing overall management and supervision of the system
• Assist the Senior Service Manager and youth services teams in ensuring all activities are designed with digital in mind

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: < Digital Systems Lead >

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Dragos Dragomir. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Friday 31st January 2020

Interview will take place w/c: 6th February 2020 at our office in central London

Age UK Sutton is seeking a Home From Hospital officer to join its highly effective commissioned service, assisting older people at the point of discharge from hospital.

Age UK Sutton’s (AUKS) pioneering Home From Hospital Service provides practical support on discharge from hospital.  HFH is a service funded by the NHS through the Sutton Clinical Commissioning Group. The service supports older people (65+) in Sutton in order to:

• Reduce number of readmissions to hospital

• Aid discharge

• Increase motivation, confidence and social integration after a hospital stay

• Reduce unnecessary hospital admissions

The recruited post holder must have the skills to work across the service and quickly establish credibility with health and social care practitioners, patients, and their families. The right candidate will have a background in health, social care or voluntary sector provision, excellent communication skills, personal resilience combined with a passion for working with people in later life to enable them to set and reach meaningful personal goals.

Our Home from Hospital Service is delivered by a team of staff and skilled volunteers, led by the Head of Health and Care and working closely with our specialist Health and Social Care team, Home Support social enterprise and wider staff and volunteer team.

Age UK Sutton works closely with partners including GPs, Pharmacists, Hospital Staff and Sutton Health and Care to ensure that we work collaboratively to deliver patient centred services.

Candidates are invited to submit a CV, accompanied by a supporting statement detailing how they meet the person specification.

Good Things Foundation is the UK’s leading digital social inclusion charity. Our vision is a world where everyone can benefit from digital. Working with a 4,000-strong network of community partners in the UK, and 2,000 in Australia, we support people and communities to address the most pressing social challenges through digital.

Since 2010 we’ve helped 3 million people to have better lives, helping them build digital confidence and skills, and driving a wide range of positive outcomes including employment progression, reducing loneliness, stronger financial capability, and better health and wellbeing.

As a mission-led organisation, we partner with organisations that share our vision and values - in the UK this includes Government Departments, the NHS, local authorities, philanthropic organisations and large corporate organisations - to co-design and deliver leading edge programmes that drive social change through digital. We also use research to explore new frontiers in digital and society, including internet safety and the future of work.

Our current partners include J.P Morgan, Google, Lloyds Banking Group, BT, Accenture, the Department for Education, NHS/X, HM Courts and Tribunals Service, HMRC, Salford City Council, Stockport Council, the Prince’s Countryside Fund, the Welsh Government and more. Good Things Foundation has also been appointed by the Office for National Statistics to support the delivery of the next Census in 2021 across England and Wales.

Part of Good Things Foundation’s core Digital Social Inclusion team, the Digital Social Inclusion Manager is a critical external-facing role, bringing together funder/partner relationship management and project delivery. The role also encompasses business development and income generation.

We’re looking for an inspirational person with excellent partnership building and management skills to lead the continuing development and delivery of Power Up, a pioneering initiative, launched by Good Things Foundation in 2019 with the financial support of J.P. Morgan. Power Up drives economic inclusion through digital in communities in England and Scotland - powering up people, provision and places.

Your responsibilities will include:

• Achieving brilliant delivery of Good Things Foundation’s funded projects to the highest standards, overseeing the development and delivery of projects: working with the specialist teams in Good Things Foundation whilst maintaining excellent working relationships with partners
• Supporting delivery of Good Things Foundation’s business objectives, both for delivery and business development
• Cultivating and developing relationships with large corporate organisations, suppliers and third party partners
• Building and maintaining strong relationships with teams and individuals across the organisation, leading a purposeful and collaborative approach to project delivery and learning
• Identifying new opportunities and working to secure income that enables Good Things Foundation to deliver its mission and continue to have impact.

You will have experience of:

• Successfully delivering complex projects that involve a range of partners, stakeholders and suppliers
• Excellent relationship management, especially with corporate organisations

With the following knowledge and skills:

• With excellent communication, project and partner/stakeholder management skills, you will be at the heart of realising Good Things Foundation’s charitable mission through the brilliant delivery of projects and management of partner relationships.
• Analytical and curious, you will draw on research, evidence and learning to develop projects and models of delivery that change people’s lives.
• With a strong understanding of the wider environment, you will also stay connected to Government policy and national/global developments in the stakeholder landscape, identifying potential opportunities and impact for Good Things Foundation.

Good Things Foundation is based in Sheffield, but we work everywhere in the country, and this role will require a significant amount of travel to other locations, particularly London.

How to apply:

For a full job description and application form please see the Work for Us page of our website and send your CV and completed application form by 9 February 2020 (midnight)

Good Things Foundation is a social change organisation with a mission to ensure that everyone benefits from digital. We live the change we are seeking to achieve and encourage applications from diverse backgrounds. We operate a policy of providing equal opportunities in all aspects of work including recruitment, training, and promotion, whatever the colour, race, religion, belief, ethnic or national origin, gender, sexual orientation, marital status, age or disability of an employee, having regard to the individual's aptitudes and abilities and requirements for the job. Good Things Foundation is opposed to all forms of unlawful and unfair discrimination.

Safeguarding Statement and Pre-Employment Checks

Here at Good Things Foundation, we work with vulnerable adults and are fully committed to ensuring their safeguarding and welfare at all times, in line with our Safeguarding Policy and Procedures. All of our employees, contractors and volunteers will be expected to comply with the policy and procedures. Upon a conditional offer of appointment being made, all employees will also be required to satisfy our pre-employment screening process which for this position, will include:

• An identity check (photo ID)
• Receipt of two satisfactory references
• Documentary evidence of right to work in the UK

Fantastic opportunity for a Digital Engagement Officer to join this cultural institute on a 12 month FTC! Interested?

Digital Engagement Officer - Up to £22,000 - 12 month FTC - Part Time - 28 hours per week - London

THE COMPANY
Our client is a cultural institute located in the heart of London. Established in 1895, it offers a cultural events programme, education courses for adults, historic library and archive collection, and community programme.

THE ROLE
As Digital Engagement Officer you will be responsible for:
- Supporting the Campaigns Manager to produce and deliver the content plan for all digital campaign content.
- Running paid social media advertising.
- Managing social media communities to achieve campaign objectives.
- Managing, scheduling and delivering agreed campaigns content across all digital platforms.
- Producing reports on the effectiveness of the website.

YOU
In order to be successful in the role of Digital Engagement officer you must have:
- Proven experience in developing, delivering and evaluating imaginative, innovative and strategically effective digital campaigns.
- Demonstrably skills in digital marketing and communications.
- Experience in developing, implementing and evaluating an content plan for an organisation website.
- Solid skills and experience in CMS and CRM.

If this sounds like the Digital Engagement Officer role for you then apply now!

Digital Engagement Officer - Up to £22,000 - 12 month FTC - Part Time - 28 hours per week - London

Are you a talented Digital Delivery Manager looking for your next contract? If so, and the below looks interesting please get in touch! I'm working with a fantastic charity client of mine who are looking for someone on a 9 month contract (possibility to extend) starting at the mid-end of February! 

Some of the responsibilites include:

• To help guide the design and development of the charities new webisite with your expertise
• Work extremely close with the digital and SEO agencies ensuring that projects are completed in a timely manner and challenging where necessary, ensuring the website is delivered on time and budget
• Champion the new website across the organisation ensuring all key stakeholders are kept up to date.
• Supporting the team with the content migration and helping to identify and solve any possible blocks with the migration project.

The experience the client is looking for:

• Ideally charity sector experience but open.
• Strong agency management experience 
• Demonstrated experience in delviering digital products/services
• Experience working on large scale migration projects and the ability to handle complex projects with multiple deliverables.

If the above sounds interesting I want to hear from you! This is a very well known charity who have an incredibly positive reputation given their cause and passion to help their target audience. It is a 9 month contract starting mid-end Feb looking to pay between £38-42k pro rata.

Digital Analyst

A very exciting opportunity has recently arisen for a Digital Analyst with experience using Google Analytics (GA) to join this hugely worthwhile health charity based near Hampstead, London . The Digital Analyst will be a strong component in all analysis projects across the Digital channels as the charity put a huge emphasis on the Digital function going into 2020!

The Digital Analyst will provide insight and advice to team members across the charity to help improve web rankings and helping optimise pages, along with this you will have the chance to learn new and fantastic technical skills as the charity look to invest in you as a colleague.

The charity offers a very flexible work-life balance including 35 hour working weeks and the ability to work from home!

Skills required for the Digital Analyst are:

• Experience using Google Analytics
• Ability to provide actionable insight
• Understanding of CRO (Conversion rate optimisation)
• Ability to deal with key stakeholders within the business

Digital Analyst / Web Analyst / Google Analytics / Online Analyst / CRO / Conversion Rate
This is a great opportunity for a Digital Analyst that is looking to take the next step in their career as you will be joining at a very exciting time of growth within the organisation and will have the chance to progress your development within a truly worthwhile environment.

Salary: £32,000 - £35,000 + Excellent Benefits & Flexible Working

Location: Hampstead, London

Apply now for immediate consideration regarding this excellent opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.

• Using Google Analytics
• Using Google Tag Manager
• Managing tracking for large scale, multi-channel campaigns.
• Basic JavaScript and regex for tagging.

You have worked in a role transforming content and websites for companies, charities or organisations. Now you want to lead a digital transformation project, changing a family of websites to make them work even harder for users, visitors and owners. You also want to help others do the same.

We are looking for a talented and creative digital professional to play a vital role in improving and maintaining our websites and digital content. The successful candidate will be a strong team player with experience in sourcing, creating and delivering content and assets.

You have a thorough knowledge of website transformation; up-to-date knowledge and experience of analytics; experience of using a range of web technologies and CMSs, managing external suppliers and technical partners and delivering training. You also possess excellent social media skills; solid planning and digital production skills across multiple channels and the ability to write creatively while delivering a key message. The ability to proofread and edit is essential.

We can offer you a flexible and friendly work environment with a generous final salary pension scheme.

If you are interested in working for us and can meet the above requirements, please contact us/see our website for an application form (noting that we do not accept CVs). 

Closing date for applications: 12 noon, Monday 3 February 2020
Interview date: Thursday 27 February 2020

This post requires an enhanced certificate from the Disclosure and Barring Service.

We are looking for a creative Digital Content Officer, who can produce compelling content for Young Women’s Trust website.

The Digital Content Officer will work across all our teams to ensure that Young Women’s Trust activities and campaigns are reflected in dynamic, accessible and user-centred web content. They will have a particular focus on working with our research team, manipulating, analysing and presenting our data online to ensure that young women’s voices are heard through our research.

We’re looking for someone who is a great communicator, with excellent digital skills, who loves telling stories and presenting data and content in innovative ways online.

It is an exciting time to join Young Women’s Trust. Our digital team is growing. We’re ramping up our reach, range and ambition. It’s time for us to take equally ambitious steps with our online content, including launching a new website in 2020.

This is a brand new role and we’re seeking someone adaptable and energetic, who can take ownership of the task and is ready to be flexible to the needs of an evolving organisation.

The Young Women’s Trust is ready to make real change. If you want to be part of the team in this exciting charity we would love to hear from you. 

A great opportunity has arisen for a Digital Content Producer in order to support the brand, external communications, website, media relations and social media presence across all channels (media, print, events and environment), to develop a streamlined, strategic and impactful communications plan and key processes.

Please apply ASAP !

Key Responsibilities will include:

Support the development of content for a variety of external communications platforms, including
-maintaining editorial systems, including version control
-liaising with external authors and content creators
-liaising with designers, filmmakers and website developers
-copy editing and proofreading texts to house style
-sourcing images and checking image permissions
-digital and print production
Maintain and build our social media profile, including
-maintaining a social media schedule
producing engaging, high-quality content and campaigns for our social media channels
writing and scheduling social media posts
cultivating conversations and interacting with other users who comment on / interact with our posts
Support the creation, planning and delivery of internal and external events:
-establishing relationships with event partners and maintaining a list of venues
-booking events and coordinating event logistics
-producing invitations, maintaining and managing lists with GDPR compliance
-market and raise awareness of events
Support website development, maintenance and content creation
-maintaining a website update schedule
-producing engaging, high-quality content for our website(s)
-writing website content
-coordinating internal and external blog content
-updating web content using the CMS

In order to apply you should have the following skills and experience:

Experience of working in a communications, marketing or content role
In-depth knowledge and experience running professional social media, particularly Twitter, Instagram and LinkedIn
Knowledge and experience developing, maintaining and updating a website
Outstanding proofreading and editing skills, including applying house style, and knowledge of editorial processes, systems and methods
Digital design experience and proficiency in Photoshop and InDesign
Project management experience
Event management experience
Excellent written and verbal communication skills and the ability to communicate effectively, both verbally and in writing, internally and externally, with a wide variety of people.
High-level IT skills (including Word, Excel, Photoshop, InDesign and CMS)
Strong visual literacy, able to make appropriate judgements on visual material to support communication activities, with an eye for detail

CWR is an international charity which seeks to assist people in applying God’s word to everyday life and relationships.

We are looking for a new addition to our busy Marketing and Fundraising team who play a key role supporting the development and promotion of our publishing, higher-education, training and conferencing/events activities.

The priorities for this job are varied: from developing and implementing engaging digital communications, to delivering online solutions for both brand campaigns and tactical promotional marketing activity. The role will also contribute to proposing and delivering new interactive projects, bringing an awareness of emerging ideas and relevant technologies and how they might benefit CWR’s ministry. You would serve as the organisation’s SEO, social media, WordPress and WooCommerce champion (as well as for any emerging platforms which CWR may adopt), providing support and training to colleagues for content management as necessary.

You must be able to demonstrate your successful management of web projects and how you have worked effectively through the entire lifecycle of digital development. It is anticipated that you will have a degree in Marketing and Communications or similar discipline and you will be familiar with Web development technologies, including content management systems, HTML, JavaScript, and Flash as well as digital deployment platforms such as Mailchimp and Hootsuite. To complement your knowledge and technical skills, you need to be highly organised and a good team player.

We offer first-class working conditions, including Pension and Life Assurance, in magnificent surroundings.

As the jobholder will have an important role in communicating CWR’s ethos, this role carries an occupational requirement for the position to be filled by a committed Christian.

At Refugee Action, we have a vision of a UK in which refugees and people seeking asylum will be welcome, can get justice, live free of poverty and successfully rebuild their lives.  We empower refugees and people seeking asylum to influence both our work, the issues that matter to them and decisions made by government and we are a trusted partner for others who share our vision.

Over the last 3 years, we have provided life-changing support to more than 3,000 resettled refugees and 8,000 people seeking asylum, strengthened the work of more than 140 charities, and secured important changes in government policy and practice on English language provision and support for asylum seekers at risk of destitution.  We want to do far more to learn from and shift power to refugees and people seeking asylum. It's an exciting time to be part of Refugee Action as we work towards achieving our 3-year strategy objectives (2019-22) through securing systemic change through our campaigns to change government policies, our direct services, and our work to strengthen and connect other service delivery organisations.

We’re looking for a Digital Service Designer to lead, develop and transform the design and delivery of services for refugees and those seeking asylum with the Good Practice and Partnerships team at Refugee Action. You’ll bring together and collaborate with other asylum and refugee charities to strengthen the sector as a whole.

We have a new project funded by the National Lottery Community Fund. The project will take a design-led approach to developing, testing and sharing new services and products to improve service delivery in the asylum and refugee sector, with a focus on immigration legal advice, early action service design and volunteer-led legal literacy programmes. This work aims to benefit 80,000 refugees and people seeking asylum in the UK.

To succeed in this role you will have:

• Knowledge and experience of Agile and user-centered methodologies
• Significant experience working in user led service design, applying user centred research, user-journey mapping, prototyping and co-design
• Excellent project management skills and ability to plan and manage own workload
• Excellent networking and partnership-building skills with the ability to deliver user centred design methods
• Excellent training and facilitation skills
• Insight into the needs, hopes and experiences of asylum seekers and refugees in the UK, and the organisations providing services to them, especially in relation to justice, homelessness and poverty

To apply, please visit our website.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 09:00am, Thursday 20th February 2020

Interviews: Monday 2nd March 2020 in London

We are looking for a talented, and creative digital professional to join our team as a part-time Digital Content Officer, on a 6-month fixed-term contract, working 21 hours per week.

The World Confederation for Physical Therapy (WCPT) is the sole global body for 121 national physical therapy organisations, representing more than 625,000 physical therapists around the world.

WCPT is undergoing a brand refresh and redeveloping its website. The Digital Content Officer will play a key role in developing and publishing content for the new website and digital communications.

Working with colleagues within WCPT and key people within our member organisations, you will have day-to-day responsibility for developing and publishing our website and digital content. You will have experience in sourcing, creating and delivering digital content and assets, be a strong team player and enjoy working in a fast-paced environment. You will have excellent up-to-date knowledge and experience of analytics and demonstrable skills in reporting on supporter behaviour and actions.

Diversity and inclusion

WCPT is committed to best practice in Equality, Diversity and Inclusion, and to fostering an inclusive environment that reflects the membership it represents. Throughout its recruitment process, it seeks to ensure that all applicants are judged on their suitability for the post alone and that there is no unfair bias.

To apply: please send a copy of your CV and a personal statement addressing the criteria in the job description