The post holder will be responsible for maintaining and updating the Museum website,  managing SEO activities,  leading on Google Analytics, as well as  designing and producing a range of digital assets and coordinating a range of online marketing initiatives  across all departments. The Tech and Digital Marketing Officer will be required to occasionally duty manage the front of house team, manage venue AV equipment, including being the main point on contact for any AV and IT query during external and internal events,  liaise with our external IT support company and  lead the transition towards a new tech set up. The post holder  will also manage our brand and ensure all content is in line with our brand guidelines. The role offers significant independence and room for growth.

Digital marketing and fundraising is a critical part of Bowel Cancer UK’s present and future organisational strategy. The Senior Digital Fundraising Officer will be an important member of the Digital team, who oversee our range of digital platforms to support the organisation in reaching and engaging new and existing online audiences.

You’ll work closely with the Digital Engagement Manager, Head of Public Fundraising and wider Fundraising team to help maximise our digital marketing campaigns for fundraising projects. This will include paid social advertising, SEO, email marketing and identifying and testing new digital opportunities. This is an incredible opportunity for someone to make a critical contribution to the lives of thousands of people affected by bowel cancer across the UK.

We are looking to increase the diversity within our team and welcome anyone to apply who has the skills and qualities outlined or who believes they have the ability to learn them fast. What’s important isn’t your level of education or the opportunities which you have had, it’s about you and how you seize the prospects ahead of you.

The right candidate will be self-motivated with a real desire to make a difference to the lives of people affected by bowel cancer.

Duties and responsibilities

• Assist the Digital Engagement Manager and the Head of Public Fundraising to develop a strategic and integrated digital fundraising programme, including email, search, and other digital marketing channels with a focus on recruitment and/or retention.
• Work with team leads to create, plan, and advise on an extensive portfolio of new and existing digital fundraising projects and campaigns.
• Lead on planning, implementing and reporting on paid advertising campaigns across the charity, using testing strategies to gain insights and learning.
• Use analytics and testing strategies to help optimise the fundraising sections of the Bowel Cancer UK website for conversions and SEO as well as a positive supporter experience.
• Assist in the development of a clear and strong supporter experience through all digital fundraising platforms, including sign up journeys, email campaigns and social media advertising.
• Write/edit copy for a diverse range of digital channels, ensuring consistency in brand and messaging.
• Contribute to campaign evaluations, providing reports on digital fundraising performance, learnings, and recommendations to improve future performance.
• Work with colleagues to develop insights and understanding of the motivations, interests and performance of our supporters and their digital channel habits.
• Work with colleagues to ensure that all digital fundraising at Bowel Cancer UK adheres to the Code of Fundraising Practice, as overseen by the Fundraising Regulator and our Privacy Policy, and clearly reflects our aims, vision and values.
• Share out of hours cover for main digital channels.
• Undertake any other duties as required by the Digital Engagement Manager, Head of Public Fundraising and where relevant, the Director of Fundraising and CEO.

How to apply

Please apply by sending us your C.V. accompanied by your answers to our applicant questions, found below. Please note your application won’t be accepted without completing this task. 

Closing date

We’ll be reviewing and interviewing applicants on a rolling basis and will close the opportunity once we have recruited so don’t delay in putting in your application.

If you don’t hear back from us a week after you submitted your application then unfortunately you won’t have been shortlisted for interview.

Do you live and breathe social media? Are you passionate about using your social media skills and expertise to help improve the lives of the world's most vulnerable people? VSO are looking for a savvy social media expert to develop and deliver VSO's global social media strategy, as well as the day-to-day management of our social media calendar. We'll need your understanding of the debates and issues around UK Aid to engage with wider, relevant conversations on social media and a proactive attitude to ensuring that VSO's voice is heard. You'll play a crucial role in helping us to deepen our relationship with supporters and returned volunteers, in addition to helping us reach new audiences. You'll also train and work with colleagues to ensure good social media across the organisation.

You will have significant experience developing and delivering social media channel strategies. You may be coming from a charity background or the private sector, but you'll need a passion for international development. With an excellent working knowledge of social media platforms, you'll be proficient in day to day social media content and community management. With excellent writing skills, you'll create social media content that engages a wide variety of audiences and channels.

Charity People are so thrilled to be in partnership with U3A, who are looking for a new Website and Digital Officer on a yearlong contract, with a possibility for extension.

This is an exciting time to join Third Age Trust, as they have recently undergone a restructure of the organisation and are looking to recruit an experienced website and brand professional to join their fantastic team.

Third Age Trust are a brilliant national charity, who promote lifelong learning to people who are no longer in full time employment or raising a family, through locally run interest groups covering a wide range of topics and activities.

Hours: Part time, 17.5 hours per week

Contract: One year FTC with possible extension.

Salary: £17,500 per annum, pro rata (£35,000 FTE)

Location: Southwark

Reporting to the Head of Policy and Comms, you'll be a whizz at all things website and digital related - your role will be to develop the website as the organisation and movement for learning later in life grows and continues to develop momentum. The charity is creative and looking for someone who can think of new ideas, develop them to fruition, and collaborate with the wider team and membership base.

Key responsibilities within the role will include:

• Advise on best practice for website builds and optimisation
• Day to day administration of Joomla! CMS website
• Manage all website content and to use HTML and CSS to a proficient level
• Use Document Manager to manage document downloads
• User-management of website and front line support for other members of staff
• Work with the Head of Policy and Communications to produce / advise on landing pages
• Continually improve the websites to provide trusted, interesting, and informative online content which is up to date, and work with internal contributors to make sure their content reflects this.
• To ensure our brand and content assets are engaging, accessible and reflective of our mission and value
• Support the development and implementation of SEO, web optimization and conversion strategy
• Produce regular data and insight reports, alongside recommendations on what the data means and any changes or testing that need to be implemented
• Create and deliver engaging, relevant and on brand multimedia content appropriate for our audiences
• To be responsible for the operational audience management, accuracy and segmentation in the email broadcast platform

The charity is keen to recruit someone who is keen to collaborate and distil ideas from within the wider organisation to create engaging website copy - this is an opportunity to be creative!In addition, the following experience is key to the role:

• Experience of working with Joomla CMS or similar web-platforms such as Wordpress at Administrator level
• Proven and proficient XHTML and CSS skills as well as experience of managing a website and ability to understand new platforms quickly and effectively
• A good understanding of Bootstrap 4 and 5
• Skilled in Photoshop or similar graphics package.
• Proven experience in website management
• Editorial experience: can demonstrate sound judgement in talking via social media direct to audiences and able to adapt copy for websites, twitter, Facebook to suit the audience and tone required.
• Experience of interpreting and monitoring Google analytics

Excellent communication skills are also important, as is the ability to work with a range of stakeholders, and project management skills.

The charity is based in Southwark; however, they are flexible with the location and will offer a home/office balance when offices reopen.

If you are interested in this new role, please email your most recent CV to Alice Wood at Charity People on [email protected]

Closing: Wednesday 30^th July

Interview Dates: week commencing 5^th July

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About Bite Back 2030 

Be part of the creative and agile team behind Bite Back 2030’s exceptional teenage activists. Join us as Digital Manager and contribute to a 10-year journey to help make the food system healthier and fairer and achieve our goal of halving childhood obesity by 2030.

Young people today are up against a flood of unhealthy food, pouring out of our highstreets, supermarkets and school canteens. As a result processed foods, snacks, soft drinks and takeaways are playing too big a role in their lives. Junk food is cheap and easy to access at a time when 3.3 million young people under the age of 18 have overweight or obesity. Rates among our poorest are double those of our wealthiest young people.

Covid-19 has only further served to highlight the injustices in the food system and sharpen the focus on the impact obesity has on health outcomes. There is a political moment now to accelerate change.

We believe young people are the key voice in driving this change in our food system.  It is a really exciting time to join the organisation — we are still a start-up but with ambitious plans for growth and impact. We are planning to grow a digital movement of 100,000+ people by 2023 to raise their voice and drive impact on local and national campaigns, in support of incredible young campaigners like Christina and Dev who head up our movement. 

About the Role

We are seeking a creative and talented Digital Manager to lead an exciting new step in our mission to grow a movement of 100,000+ people raising their voice for child health in the UK. This role will bring creativity and innovation to developing and executing digital organising and mobilisation strategies, playing a critical role in empowering young people to use digital tools to drive real life impact on campaigns, in growing the Bite Back movement, and in fostering community amongst our supporters.

We are committed to increasing the diversity of our team and especially encourage people from underrepresented backgrounds to apply. 

Responsibilities: 

• Implement email marketing strategy to support and engage our youth audience in campaigns to improve child health. This includes: 

  • Planning email calendar to ensure our youth audience is educated, engaged, and mobilised around campaigns. 

  • Copy-editing, building and sending emails.

  • Designing and implementing strategic A/B tests to ensure emails are achieving high open and click-through rates. 

  • Data analysis to monitor performance of email campaigns. 

• Identify and build relationships with digital influencers and platforms, partnering to share Bite Back 2030 campaigns, actions, and content to elevate the voices of young campaigners. 

• Manage the Bite Back 2030 website, helping to build an engaging and community-led platform to empower and connect youth campaigners. This includes writing and uploading content, data analytics, and SEO. 

• Build digital community for Bite Back’s young campaigners, connecting our Youth Board Members, School Food Champions, and Community Food Champions, and supporting them to use digital tools to drive change through campaigning — for example through petitions or other campaign actions, digital content, social media, or blogs. 

• Work closely with the Campaigns Manager to design and promote creative actions to influence government and business to improve child health. This might include petitions, emails or tweets, meeting with MPs, rallying friends to join the movement, or telling their personal stories through traditional and social media.

• Line manage the Digital Marketing Apprentice, providing mentoring, task management, and professional development opportunities, in addition to supporting their progression through the WhiteHat digital marketing apprenticeship programme.

• Organise digital events to engage and empower young people to understand more about child health and nutrition, take action, and lead campaigns. 

• Support the Bite Back 2030 campaigns team in developing creative digital ways to highlight the voices of young people to key decision makers in UK government and business — for example, virtual petition handovers. 

• Collect, analyse, and report key digital metrics to share with internal team and external partners, to ascertain our success and hone future tactics.

• Stay on top of key trends in digital campaigning and youth activism, both in the UK and globally, to ensure Bite Back 2030 positions itself at the forefront of change-making. 

• Work in close collaboration with the Social Media Manager to make use of Bite Back 2030 channels to foster and build engagement amongst the youth audience. 

The Digital Manager will seek creative input and collaboration from youth people to design and implement the strategies outlined. 

We are looking for someone with: 

• 3-5 years professional experience leading and implementing digital strategies to hit measurable goals — preferably with a focus on digital campaigning or fundraising for social justice causes. This must include experience in: 

  • Email marketing implementation, with knowledge of how to build strong, data-led supporter journeys. 

  • Drafting, uploading and monitoring performance of website content, using a CMS to do so. 

  • Using digital marketing tools to manage and monitor digital channels. 

    • Knowledge of SendGrid, Google Analytics, and Sprout Social a plus. 

  • Monitoring and analysing key digital analytics, providing timely and insightful reports on outcomes, and recommending strategic pivots accordingly. 

• Excellent English-language copywriting skills, with strong attention to detail. 

• Strong organisational and project management skills, with excellent time management and ability to manage competing priorities.

• Creative flair and approach to complex challenges.

• Experience managing junior roles. 

• Ability to show initiative, work with limited supervision, and collaborate effectively as part of a small, agile team. 

• A can-do attitude and great sense of humour.

• Demonstrable passion for young people’s health, nutrition and social justice. 

The ideal candidate would also bring 3+ of the following experiences to the role: 

• Engaging a British Gen Z audience with brands or social justice causes — particularly young people from marginalised communities. 

• Digital content strategy, including commissioning internal teams and external agencies to create exciting and innovative content. 

• Experience managing budgets.

• Basic HTML skills. 

• Leading paid social media strategies. 

• Strong understanding of SEO and Google AdWords.

• Video editing and/or production skills, particularly for social media. 

• Basic design skills, including knowledge of Adobe Photoshop and Illustrator. 

• Knowledge of food, nutrition, child health or poverty issues in a UK or international setting. 

Charity People are so pleased to be working with a fantastic faith-based organisation who are looking for a new Digital Communications Officer to join their friendly team in London.

This is a brand new role where you will be working closely with the clergy, staff and volunteers; you will be responsible for the organisation's communications strategy and growing their online audiences. Working within this strategy, you will ensure a high quality, consistent and accessible online presence throughout all their social media platforms, including YouTube, Facebook, Twitter and Instagram, as well as their website via WordPress. The organisation also send out a weekly newsletter, which you will lead on the creation of via Mailchimp.

This wonderful organisation are looking for an organised, creative and friendly team player who can hit the ground running. This is an exciting new role for an experienced digital media content developer or marketer, who has experience of using social media management tools and managing websites through WordPress. Ideally, you will also have good knowledge of Adobe Creative Cloud and ChurchSuite.

If you are interested in this role, please send your CV to Alice Wood at Charity People.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Haven House Children’s Hospice supports hundreds of families, looking after children and young people who have life-limiting or life-threatening conditions. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities. Since the hospice began it has gone from strength to strength in both the care we provide to families as well as ensuring our audience is inspired by our work to support us.

We are looking for an individual who wants to be part of a small dynamic marketing and communications team within the income generation directorate, with a creative and pro-active approach. The Marketing & Digital Officer will champion all marketing activity; raise our profile through targeted awareness and assist the wider fundraising teams through analysis and reporting. We are a charity with both offline and online communications in equal measures and are driving our communications to be better integrated through digital activity and ensure a joined-up approach to delivering projects.

The role will be line managed by the Senior Marketing Manager and working closely with community fundraisers, corporate fundraisers, and our individual giving team. The role also requires organisational marketing and communication support for both online and offline marketing assets.

If you are looking for a creative and dynamic role then this may be the role for you. 

Please return the application form to the Resourcing team.

Hours
35 hours per week, Monday to Friday 9.00am – 5.00pm

Salary
Band E £25,737 - £29,312 dependent on experience

 Benefits
As an employee you will be entitled to the following range of benefits;

• Free onsite parking
• Employee assistance programme
• Eye care voucher scheme
• Cycle to work scheme
• Pension scheme (company matches contribution up to 7%)
• 27 days annual leave

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

Closing date
Monday 30 June 2021

Interview and Assessment
19 July 2021 via Zoom

*The role is currently working remotely until restriction changes.

Bishopsgate Institute is looking for a Digital Engagement Officer on a permanent, full time basis.
 

Hours: Full time (35 hours/week)

Salary range: c. £27k 

Based: London Office, once Covid restrictions allow

Reporting to: Marketing & Campaigns Manager 

You will join our friendly team to develop engaging and effective editorial content and develop and implement our digital and social media strategy. You'll be a creative communicator, with a proven track record in running successful digital campaigns in the heritage, learning or cultural context. 

As well as building our brand, the Campaigns team supports the public programme, venue hire and fundraising activity, and this role will develop and run digital marketing campaigns to drive sales and donations. From the history of protest to the history of drag, via swing dancing and podcasting, the topics we explore are varied and sometimes challenging. You’ll relish that challenge and diversity. 

Successful applicants will demonstrate a keen understanding of Bishopsgate Institute’s unique offer, and a passion for the work we do here.

Application deadline: 10:00 am on Wednesday 30 June

First interviews will be held: 08 July

Please note we only accept application forms, CV’s will not be accepted. Please no agencies. Full details on the role and how to apply are available via our website.

We value and celebrate diversity, and we welcome applications from under-represented communities in our sector, including Black, Asian, and Minority Ethnic communities, LGBTQ+, non-binary, neurodiverse and disabled candidates. We want to make sure we represent the society in which we work but recognise that the cultural sector still has much work to do in this area. If you have any questions on our hiring process or inclusivity policies, please email us.

This will lead on the maintenance and development of our website, and support the wider organisation with their website needs. This role will also provide critical support maintaining and developing their digital systems, in particular their email marketing platform and supporter action platform.

The appointed candidate will have:

• Extensive experience in day to day management of a website including troubleshooting, bug fixing and non-technical management of back end.
• Experience managing a website task / job pipeline to support different teams and stakeholders with their website needs, issues and training.
• Experience providing reports on website performance and digital campaigns, including data analysis and recommendations for improvement.
• Experience managing regular website security and data cleansing processes, and proactively monitoring compliance and security risks.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Communications and Digital Officer

£25,000 to £30,000 dependent on experience

Central London with some UK travel

Unlocked Graduates is an award-winning organisation that aims to change the way we develop society’s future leaders, as well as how we think about prisons and prisoners by focusing on rehabilitation and addressing the damage and cost of reoffending.

The Role

Graduates voice across a range of digital, social and print channels. As a talented communications all-rounder,  you’ll have a good eye for assessing design and a dynamic voice able to communicate to wide audiences.

Collaborating with colleagues and external creative agencies, you will act as an internal journalist; seeking out  stories and producing engaging content that speaks to our hard-to-reach audience, persuading ambitious and  passionate graduates to consider taking on the challenge of fixing the prison system from within.

Using creative storytelling, writing, and design across all digital and social media channels, you will help tell the  untold story of prisons, correcting stereotypes and misconceptions around the prison officer role: Prisons  contain a dynamic professional workforce who are critical if we are to drive rehabilitation in our prisons.

You will build the reputation of Unlocked Graduates by bringing to life the inspiring stories of our changemaking programme participants like:

• KATRICE who pioneered Black History Month celebrations in her prison, creating important space for prisons  to discuss race and celebrate black culture
• DRÉ who noticed cells overheating during the summer months and gained funding through Unlocked to pilot a rollout of UV window film to reduce heat for prisoners
while retaining natural light
• LOUISA who set-up a prisoner-led television channel to improve cross-prison communication and which  proved an important communication tool during the Covid-19 crisis especially.

This Communications and Digital Officer role is an exciting opportunity to join a ground-breaking, disruptive  charity that is working to break cycles of reoffending. The role is critical to maximising our grads’ frontline and  systemic impact. You will help build networks of allies and collaborators across the criminal justice system and 
beyond who can accelerate the innovation occurring within the Unlocked community.

For further details and how to apply, please click the apply button to be re-directed to our job’s portal.

Closing date: 12:00am, 28th June 2021 BST

We are looking for a Digital Engagement Officer to join us at a crucial and exciting stage in our development. You will have a genuine passion for all things digital. You'll be a technical specialist with a creative eye, comfortable analysing data, creating interesting and engaging content for a range of channels. Our mission is to connect to, advocate for and educate about Africa and its diaspora, you will ensure that our communications reflect our ambitions.

An excellent communications professional experienced in developing digital campaigns and writing for print, web, and social media, the Digital Engagement Officer will work as part of Outreach and Engagement to  deliver our overall strategy, and to champion our digital engagement. 

As Digital Engagement Officer, you will be responsible for creating exciting and impactful digital content, as well as coordinating and promoting activity across all digital and social media channels, whilst looking to maximise reach, awareness, and fundraising opportunities for The Africa Centre. You will also work to keep the Charity's website up to date through regular content edits and uploads, assisting with the planning and creation of new pages and features. 

Reporting to the Chief Marketing and Communications Officer, the Digital Engagement Officer and working closely with the Programmes Manager you will market and promote our events and other engagement activities. This role will also support venue hire, income generation, and fundraising activities through digital campaigns that drive sales and donations.

It is essential that you have a keen interest in Africa and that you are knowledgeable about and are connected to  African and Caribbean communities in  the UK.

Core responsibilities

• Promote our values and key messages on Strategy, Mission, Vision, Impact and Advocacy work, Fundraising, and Campaigning to existing and potential supporters (individuals and organisations) and wider stakeholder groups, and to positively engage with them via social media and digital channels.
• Plan and  execute The  Africa Centre’s digital marketing activities including digital and social media advertising, brand awareness, lead generation campaigns, online fundraising appeals, and marketing our community engagement and fundraising events.
• Research, create, write or edit optimised engaging and creative content (both copy and visuals)  to publish via our digital channels.
• Work with The Africa Centre team to write compelling short copy which tells engaging stories and inspires people to take positive action through  a range of channels including email, digital media, paid social, Google Ads and The Africa Centre website.
• Develop and monitor effective benchmarks for measuring the impact of digital activities, and analyse, review, and report on the effectiveness of campaigns to maximise results.
• Provide digital support to colleagues across the organisation, driving  new and more effective use of digital activity.
• Champion our digital activity by planning, creating, and promoting content for social media channels and our website. Providing advice and creative input, and ensuring that we leverage opportunities presented by new technologies and communication channels.
• Ensure that colleagues and internal teams are fully briefed on campaigns.
• Identify opportunities to appropriately share relevant stories with stakeholders and other groups.
• Support the development of fundraising documents and engagement collateral including presentations and other related material.
• Be an active member of the Outreach and Engagement committee working with volunteer teams, staff, and the Board, to ensure robust communication around all our activities.
• Any other tasks as reasonably asked by The Africa Centre

Skills and Experiences

• A genuine interest in and passion for Africa and its global diaspora and alignment with the ethos and aspirations of The Africa Centre.
• Firm understanding of the competitive space and wider environment in which The Africa Centre operates.
• A minimum of three years of professional experience working in a broad digital marketing role, either in-house or agency.
• Experience in implementing digital strategies hitting measurable goals, preferably with a focus on digital campaigning or fundraising for social justice causes. This must include experience in:
  • Email marketing
  • Social media management SEO
  • Monitoring and analysing key digital analytics, providing timely and insightful reports on outcomes, and recommending strategic pivots accordingly.
  • Drafting, uploading, and monitoring the performance of website content, using a CMS. MailChimp, Google Analytics, Google Data Studio, Adobe Creative Suite, Hootsuite.
• Great written and oral communication skills with strong attention to detail.
• Customer service-oriented, results-driven, and excellent problem-solving skills
• Strong organisational and project management skills, with excellent time management and the ability to manage competing priorities.
• Creative flair and approach to complex challenges.
• Ability to show initiative, work with limited supervision, and collaborate effectively as part of a small, agile team.
• Experience managing budgets.
• Basic HTML skills and a strong understanding of SEO and Google Ads. Video editing and/or production skills, particularly for social media.
• Basic editing and design skills, including knowledge of Adobe Premiere, Photoshop, and Illustrator.

Refuge is the UK’s largest provider of specialist services and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.  For more information on our work, please visit our website.

We are looking for a Digital Communications Officer with excellent digital content creation and design, analytics and communication skills. Working in the Digital Team, this post will be responsible for organic social media content, moderation, analytics and support to the wider team.

Responsibilities

As Digital Communications Officer you will work across Refuge’s growing platform of owned and operated channels, working alongside the wider Digital Team. You will be responsible for developing and delivering organic social media content, reporting on social media analytics, providing recommendations for content and supporting the Digital Team to deliver outstanding digital communications to supporters, survivors and the general public. This role, and the wider Digital team works closely alongside the Press and Policy/Public Affairs teams. You will also work closely with the Director of Communications, the Community and Events team and the wider fundraising team.

Essential Skills or Experience

Demonstratble experience in digital communications; Excellent digital design skills across a range of platforms; Ability to produce creative and engaging digital content for multiple audiences; Excellent written and verbal communication skills; Excellent organisational and planning skills.

All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work. Successful applicants will be expected to work within Refuge’s Values and Behaviour Framework and demonstrate these in their everyday work.

Benefits

Competitive salary offering annual progression within points of the salary grade, 28 days annual leave increasing to 30 days, pension scheme with People’s pension that includes a 6% Employer contribution, comprehensive EAP.

Other information

Refuge is proud to be a leader in its field and an employer of choice with leading edge systems for supervision, quality management and development.  Other benefits include 28 days holiday, pension scheme, an employee assistance programme and a childcare voucher scheme.

Closing Date: 8 July 2021, 9:00 am

This is a permanent and full time role with 37.5 hours per week.

An enhanced Disclosure Barring Service (DBS) certificate will be required for this role.

Refuge is committed to quality, equality and diversity and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

No agencies please - as a charity we work hard to keep our costs down.

Position: Head of Digital and Content
Type: Full-time (35 hours per week), permanent
Location: MS National Centre, London N4 (currently home-based up to August 2021)
Salary: £59,026 - £64,390 per annum plus excellent benefits
Salary Band: Band H, Level 4
Department: Digital and Content

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We have an exciting organisation wide content, digital and social media strategy, based on what people affected by MS have told us is important to them, and it gives us a clear and determined focus. We have big aspirations and we need brilliant people to help us achieve our ambitious goals.

Now more than ever, content needs to be highly engaging and relevant. As part of our strategic focus, we aspire to use insight to create tailored, audience-led content that meets the needs of our community. And, we’ll deliver it in engaging and accessible formats.

As our Head of Digital and Content, you’ll have a crucial role in leading and overseeing our content planning and strategy for our website and social media.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

You’ll have excellent experience of leading the development and implementation of content and digital strategies, of managing a large range of communications channels (both digital and traditional print) with a focus of successfully protecting and enhancing brand and reputation and you’ll have a strong track record in generating creative, well-designed content across a range of channels and media.

With a passion for collaborative working and co-production, you’ll always be looking for ways to empower and motivate your team of creative digital and content specialists.

You’ll have a meticulous eye for identifying and delivering ongoing improvements and additions to our existing communications channels and publications for the provision of information and support for people living with MS.

With strong knowledge and awareness of emerging trends in digital technologies and social media, you’ll have the ability to apply that knowledge to improve our digital content channels and communications.

We’re looking for an excellent communicator (having strong previous experience of working with senior stakeholders and suppliers) and extensive experience of financial and budget management.

As a key member of the Digital and Services management team, you’ll contribute significantly to the leadership, planning and policy formation of the department as a whole.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Thursday 8 July
Interview date: 20 and 21 July 2021

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity.

No agencies please.

Location: London, with flexibility to work remotely

A fantastic opportunity has arisen for a full-time Digital Content & Engagement Manager in the Digital & Innovation department at SSAFA, the UK’s oldest national tri-service military charity.

About the role

We are seeking a Digital Content & Engagement Manager for adapting, improving, and maintaining a wide range of digital content, to increase engagement and income across all our digital channels.

You will play a key role in designing digital content and how it meets the user needs by transforming and optimising digital content on the website and other channels.

You will be working closely with the Digital, Marketing & Brand, PR, Volunteering, Fundraising and Services teams to plan, tailor, and deliver digital content, campaigns, and communications to reach and engage new and existing audiences, driving growth.

You will manage a team that consists of a Digital Campaigns Manager and Email Marketing Executive. You and the team will the lead the delivery of digital content, paid activity, email marketing and engagement projects, reporting and analysis, monitor trends in digital development, and support and develop your team to drive a performance-based culture.

Your role is pivotal with the development and delivery of an integrated digital content strategy to support fundraising, volunteering and broader organisation to raise awareness of the SSAFA brand.

About you

To carry out this role successfully, you will have a solid understanding of digital content marketing and strategy implementation, which drives the best engagement and response amongst different target audiences. You will have a proven track record in crafting, commissioning, designing and publishing a range of creative digital content.

You will have strong project management skills in project managing multiple projects ensuring digital content and engagement objectives are met to maximise income, engagement, and ROI. You will have demonstratable experience understanding of user research, data analytics and user testing methods to make content more relevant to audience groups.

You will have previous line management experience with the ability to coach and develop your team.

SSAFA is an employer that values the diversity of its workforce and welcomes applications from all sections of the community.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

For further information

You can review the job description by visiting our website via the Apply button. 

Closing date: Midnight on 11 July 2021.

Interview Date: 1st stage interviews 19th and 20th July.  2nd stage interviews 22nd July.  Please note that this will be a two stage interview process and you will be asked to do an aptitude test and prepare a presentation, followed by set questions in the interview.

SSAFA is an Equal Opportunities Employer and is committed to using the Disclosure & Barring Service.