The Motor Neurone Disease (MND) Association have an exciting opportunity for a Digital Marketing Officer ( within MND this is know as Digital Fundraising Officer ) to join our Individual Giving Team at our national office in Northampton, where we operate a trusting, collaborative, and agile working environment.

Salary: c.£29,000 per annum plus benefits

Location: Northampton with agile working

Hours: Full-time 37 hours per week - Agile

Contract Type: Permanent

About the role

Digital is at the heart of our fundraising strategy at the MND Association with ongoing investment in digital development and marketing activity. The Digital Fundraising Officer will support with planning and managing all digital fundraising and marketing activity to maximise fundraising income. This role will work to increase and improve digital fundraising, working closely with all fundraising teams, digital and communications.

What are we looking for?

We are looking for an individual that has a passion for digital marketing and a thirst to deliver their digital marketing techniques in the charity sector.

You will have a strong background in managing digital marketing campaigns and experience of using Google Ad Words, Analytics, HTML and open-source content management systems such as WordPress.

To be successful in this role you will also need:

• Excellent organisational and project management skills.
• Ability to develop strong relationships with internal and external stakeholders.
• First-class writing, editing and proofreading skills, with the ability to make complex information engaging and accessible.
• Excellent communication skills, with the confidence to present to a large audience.
• Proven ability to measure, interpret and evaluate campaign results.

Please view the job description to see the full role responsibilities.

How to apply?

We would love to hear from you. If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.

Please don’t delay in applying as we are reviewing applications as they come in and the role may close early.

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

Important Notices

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.

Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.

We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ head-hunters.

Cyber Security Technical Officer

We are seeking to recruit a Cyber Security Technical Officer who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Cyber Security Technical Officer

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £30,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Cyber Security Technical Officer is responsible for leading technology focused security initiatives across the technology team, the products and services we deliver and to create initiatives to gain a wider business understanding of cyber security.

The role ensure that the business systems and infrastructure are secured in line with best practices such as set by NIST, National Cyber Security Centre, ISO27001 and OWASP. The role will also work alongside Corporate Governance to ensure that data security is maintained.

Key accountabilities and main responsibilities

• Develop and maintain security principles for the technology department to follow.
• Ensure we are secure by design in all technology activities and that users only access resources they are allowed to.
• Ensure security governance is embedded and best practices in risk management are followed.
• Scope and planning for service and business continuity on behalf of the technology department.
• Ensure that security vulnerabilities, threats and countermeasures are understood, triaged and activities take place to secure the environment.
• Ensure security assessments and testing takes place.

About You

You will have a good understanding of:

• Managing security within technology
• Risk management
• Microsoft technologies
• Computer hardware/OS/applications
• Mobile technologies
• Networks and TCP/IP

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Cyber-Security, Cyber-Security Technical Officer, Data Secruity, Infrastructure, Corporate Governance, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer.

Scripture Union are passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a Technical Services Assistant, to enable the effective use of Scripture Union’s technical resources, so that the rest of the movement can focus on helping children and young people to explore the Bible, respond to Jesus and grow in faith.

The successful candidate will have:

• a good understanding of IT, together with willingness and interest to learn more about systems and technology, and how they are used in business environments (especially Microsoft 365), both in an office and working remotely.
• good interpersonal skills and confidence to communicate with people of various backgrounds and levels, both internal and external to the movement.
• the ability to take initiative, organise and administer IT processes methodically without direct supervision and with attention to detail.
• the ability to accept responsibility, manage multiple demands, work to tight deadlines, and deal confidentially with sensitive information.

Although this is a full-time post, a short-term contract might also be possible. If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. For more details or to apply, please visit our websit and submit your CV and a covering letter.

We provide a range of employee benefits to reward our staff which includes: Annual leave, above statutory leave entitlement. Additional 5 days to volunteer on a Scripture Union event. Group Pension scheme, with up to 12% employer contribution. Life insurance (Death in Service). Permanent Health Insurance (PHI) which provides 75% of base salary, after six months absence. Employee Assistance Programme (EAP), [email protected] services to support your health and wellbeing and Free Bible reading notes.

If you have any questions about this role, please contact Adelaide Nketsia, HR Officer.

Closing date: 9am, 17th May 2021

Interview date: W/B 24th May 2021

Interview location: Online (via Microsoft Teams)

This role will require an Enhanced Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

The Motor Neurone Disease (MND) Association have an exciting opportunity for an Income Officer to join our Fundraising Directorate on a permanent contract at our national office in Northampton, where we operate a trusting, collaborative, and agile working environment.

Salary: c.£21,000 per annum plus benefits

Location: Northampton with agile working

Hours: Full-time 37 hours per week

Contract Type: Permanent

About the role

Out team of Income Officer's assist in the delivery of an efficient and effective service for both existing and potential supporters of the MND Association, processing all of the Association's donated income on to our Raiser's Edge database.

You will work with our fundraising teams, Association departments and our supporters to understand processing and fulfilment requirements and to ensure that income is coded correctly and acknowledged in the most appropriate way.

What are we looking for?

We are looking for a committed team member with database experience, good at problem solving and has a high degree of accuracy and customer service skills.

You will be able to manage your own workload, while working with other members of the team and be an experienced Microsoft Office user and, in particular, have a good knowledge of Word and Excel.

For full role responsibilities please view the job description.

How to apply?

We would love to hear from you and encourage early applications.

If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers and stakeholders.

Important Notices

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.

Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.

We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ head-hunters.

The Motor Neurone Disease (MND) Association are looking for a Database Selections Officer to join our Data and Insights Team at our national office in Northampton, where we operate a trusting, collaborative, and agile working environment.

Salary: c.£23,000 per annum plus benefits

Location: Northampton with Agile working

Hours: Full time 37 hours per week

Contract Type: Permanent

About the role

The Database Selections Officer will work with the Selections and Data Analyst to deliver our marketing data selection and communication programme. You will work with teams across the association, running multiple, concurrent selections and supporting the design and documentation of existing and new procedures to achieve greater efficiency in our use of the databases - Raiser's Edge and Dynamics 365.

You will provide database support to the Association including resolving incoming data team requests, data cleansing, ensuring our data remain GDPR complaint, providing ad-hoc reports and other tasks to support the Data and Insights Teams.

What are we looking for?

You will be driven by data and have a passion to work collaboratively and analytically to produce insightful results. You will have experience of creating mailing data using CRMs preferably Raiser's Edge and Microsoft Dynamics 365, together with experience of delivering complex data selections against a brief using FastStats or equivalent software.

Your key essential skills will be:

• Microsoft Excel or Access, including formulas and data manipulation.
• Highly numerate and literate.
• Highly accurate work style with attention to detail.
• Excellent written and verbal communication skills.
• Ability to identify problems and provide effective solutions.
• Ability to manage several tasks and deadlines concurrently.
• Ability to work individually and effectively within a team.
• Understanding of Data Protection regulations.

For the full role responsibilities please view the job description.

How to apply?

We would love to hear from you and encourage early applications.

If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers and stakeholders.

Important Notices

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.

Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.

We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ headhunters.

We are looking for a Health Promotion Worker to work in our Health Promotion team to support in the delivery of free, confidential Sexual Health information sessions which encourage young people between 13-24 years old to access free condoms through the Condom Card Scheme (C-Card). Your role will also include encouraging young people to speak with a professional about healthy relationships, consent, sex, contraception and sexual health testing.

You will be responsible for the co-ordination, promotion and delivery of the C-Card Drop in Clinic while providing administrative support for the Emergency Hormone Contraception scheme (EHC). You will also oversee the promotion and training of professionals to deliver the C-Card scheme in the community.

You will have a good understanding of issues relating to HIV and Sexual Health, as well as experience of meeting challenging targets.

This role is varied and will involve outreach interventions, as well as the delivery of health promotion activities in community settings.

Service Desk Team leader

We are seeking to recruit a Service Desk Team leader who displays a flexible approach, excellent communication skills and is an effective team player.

Position: Service Desk Team leader

Location: Home Based, U.K Nationwide

Hours: 35 hours per week

Salary: Circa £28,000 per annum

Contract: Permanent.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 May 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The Service Desk Team leader is responsible for leading the service desk team to ensure that all users who require support in the use of the various technologies and equipment are given a high level of measured service. Ensuring all incidents and requests are triaged to a satisfactory conclusion for all stakeholders involved and meet the agreed service level agreements. The role will also manage the catalogue for all assets and maintain all documentation/software that is under the remit of the Service Desk.

Key accountabilities and main responsibilities

• Management of the daily activities of the Service Desk team to improve performance and end user satisfaction
• To manage continuous improvement initiatives to ensure that the service desk delivers an improved level of customer service, perception and satisfaction
• Ensure we maintain an accurate record of information; ensuring an up-to-date log of all incidents or requests that are reported, including the category/type of incidents or requests. Ensure Incidents are organized and prioritized based on the level of disruption that they cause
• Ensure that the service desk triage incidents and requests with the correct prioritization and classification
• Ensure the service desk has ownership, monitoring, tracking and communication of incidents
• Ensure monitoring, measurement and reporting of the status and progress towards resolution of all requests and incidents is undertaken.
• Ensure the maintenance of the Asset Register, with the service desk having overall responsibility for all of the organisation’s desktop, laptop and mobile device hardware, software and peripherals.

About You

You will have significant direct experience of Service Desk operations an excellent understanding of:

• Microsoft technologies
• Computer hardware/OS/applications
• Mobile technologies
• Networks and TCP/IP

You will have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders and work flexibly with the ability to adapt to demand.

You will be asked to submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role, you must have the right to work in the U.K

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as IT, ICT, 1st Line Support, IT Helpdesk, Technical Support, IT Service Desk, ICT Officer, Database Officer, Service Desk Analyst, 1st Line Support, 2nd Line Support, Information Officer Jobs, IT Technical Support, IT Support Desk Officer, IT Support Desk, IT Support Desk Supervisor, IT Support Desk Manager, IT Support Desk Team Leader, IT Support, Web Support, Business IT Support, IT Help Desk, IT Help Desk Manager, Service Desk Manager, IT Manager, Engineer, IT Engineer, Infrastructure IT, Infrastructure Engineer

Prospectus is delighted to be partnering Lymphoma Action, the UK's only charity dedicated to lymphoma, the fifth most common cancer. The charity provides information and support services to individuals affected by Lymphoma, whilst driving improvements in the diagnosis, treatment and aftercare. At an exciting time for the charity, they are looking to recruit a Director of Services to lead their award-winning service delivery directorate.

As their Director of Services, your primary focus will be to strategically lead and develop Lymphoma Action's support services and volunteering function to meet the needs of those affected by lymphoma and the healthcare professionals that work with them. This is an integral role for the charity, and as such you will be an active member of the Senior Management Team in driving strategic direction and management of their service delivery function, whilst also providing thought leadership on service delivery, development, innovation and inclusion. In addition, you will also support the charity by managing changes brought on by COVID-19 and build on the digital development which was accelerated by the pandemic.

To be successful, you will be an inspiring and empowering leader, with previous experience of operating at a strategic level, working in a senior role within a charitable, support service or services delivery environment. The ability to develop effective relationships will be key, and therefore you must have previous experience of managing teams and building relationships internally, as well as influencing and building relationships with external stakeholders. Finally, knowledge and/or experience of monitoring, evaluating and good impact measurement is essential, as is experience of addressing complex and challenging issues, preferably in a health care or related field.

Please apply with your CV only in the first instance, in a Microsoft Word format. Following your initial application, you may be contacted by Prospectus for an informal discussion, and may be invited to provide further information to assist with the recruitment process.

Lymphoma Action offices are based in Aylesbury. Although initially based from home, following the pandemic, and in line with government guidelines you will be required to work in a hybrid environment with a blend of home and office-based working.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.

Applications will be reviewed, and interviews scheduled with the client, on an on-going basis so early interest and applications are advised.

Are you an experienced communications or marketing professional with a background in the healthcare sector and a passion for using your skills to make a difference? Do you have drive, energy and creativity and enjoy working in a busy and hands-on role? If so, you could be the person we are looking for to take on and develop this new role as Content Manager.

Your focus will be on raising awareness of our services with patients and families and with GPs and other healthcare professionals, driving an increasing number of early and appropriate referrals to help us improve end-of-life experiences for people in our local community.

It’s an exciting new role with plenty of scope for initiative, innovation and creativity. You will develop and implement multi-channel communications plans driven by high quality content to grow our engagement with our clinical audiences and meet our strategic objectives. Working as part of a friendly team with a wider communications remit, you’ll liaise with our clinical teams and be responsible for producing digital and printed resources to support them and ensure the successful delivery of your communications plans.

This is a full time position with opportunities for a blended approach to home and office working. If you think this could be the role for you, we’d love to hear from you. We are committed to employing talented people from all backgrounds and walks of life and we welcome applications from all.

We can offer development, flexible working, opportunities to volunteer, pension, Blue Light discount card and 33 days holiday per year.

At Rennie Grove, we believe that everyone with a life-limiting illness should be able to live well for as long as possible and have the choice to die at home.

Closing date: 19 May 2021 at 12 noon

Interviews: w/c 24 May 2021

The opportunity

Have you got the merchandising ability and the desire to play a critical role in our fight to beat heartbreak forever? 

Do you want to make a big impact most successful charity retailers in the UK? You could be the Assistant Merchandiser we are looking for!
 
About the role

Working within our New Goods Buying and Merchandising team, the Assistant Merchandiser supports the Merchandiser in all aspects of their role. You’ll be responsible for managing store and e-commerce distribution according to the range plan, analysing sales, administrative tasks and managing stock levels.

You’ll be key to liaising with field management and over 700 British Heart Foundation stores, product suppliers, our warehouse, the digital team and many other internal contacts.

Please note that is a fixed term contract for 15 months.

About you

You’ll have previous merchandising experience gained in a retail Head Office environment with strong commercial awareness. You'll also have experience at Assistant Merchandiser level or as an experienced Admin Assistant/MAA looking for the next step.

With strong analytical skills and be highly numerate, you’ll be IT proficient with strong systems and Microsoft Excel skills.

A team player, you'll have strong communication skills and the ability to build excellent relationships with people across the organisation. You'll be highly organised and able to manage a range of tasks with competing deadlines. 

About us

We research all heart and circulatory diseases and the things that cause them. Heart disease, Stroke, Vascular Dementia, Diabetes and many more. All connected, all under siege. Because our research is the promise of future cures and treatments.

Here at the BHF we understand that you might need a little help balancing your work and home life.  Many of our people work flexibly in many different ways. Please feel free to talk to us about the flexibility you may need; we’re happy to explore what’s possible for you and the role.

Interview process

The interview process will consist of two stages and will be held virtually over MS Teams.

The BHF is currently following Government guidelines regarding working from home. Although the role is based in Northampton, the expectation is that once restrictions are eased, we will follow a blended approach between office and home working.

Events Coordinator (Live your Life)
To deliver our programme of peer-led, self-management courses following treatment for lymphoma.
•  Salary: £24,000 per annum
•  Location: Hybrid working (with Head Office in Aylesbury, Buckinghamshire)
•  Hours: Full time, 35 hours per week (or substantial part time considered)
•  Closing date: Tuesday 1 June 2021, 12pm
•  Interviews: will be held via video conference on Tuesday 8 June 2021

Are you looking to make a difference in the voluntary sector using your events expertise? Are you passionate about supporting individuals to live well beyond their cancer diagnosis?

Lymphoma Action is the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing in-depth, expert information and wide-ranging support for 35 years, helping thousands of people affected by lymphoma. 

This role is key to helping us to deliver Live your Life, our national, peer-led self-management programme of events to people living with lymphoma so that they can live well with and beyond their diagnosis. The role is pivotal in coordinating the engagement, planning and delivery of our proven model for sustainable self-management.

You’ll be engaging with Clinical Nurse Specialists to deliver workshops in their locality, ensuring a positive uptake of places for people with lymphoma and their key family members. You’ll be building on several years’ success in delivering this project which is available as live and online workshops and as a mini-online course (although for 2021 all workshops are being delivered digitally).

To be successful you will need to be: 

•  Highly organised and flexible with great attention to detail and the ability to work on multiple workshops simultaneously
•  Adept at delivering educational programmes and/or running in-person and online events 
•  Focussed with excellent IT and digital skills
•  Collaborative and innovative with great communication skills 

As an inclusive organisation committed to equal opportunities, we welcome applications from all sections of society. We also encourage applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

Closing date: Tuesday 1 June 2021, 12:00

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button. You will be directed to our website where you can download the relevant information and complete your application. 

Lymphoma Action, is a registered charity in England and Wales (1068395) and in Scotland (SC045850).  We are an equal opportunities employer and encourage applications from all sections of society. 

No agencies please.

Location: Home based with the potential to do some face-to-face activity post COVID-19

This role will be working across Central England. Geographical areas include: Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham, Herefordshire & Worcestershire.

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services and looking for Self-Employment Advisors to work on a DWP Work and Health Programme - Job Entry: Targeted Support (WHP/JETS).

As a WHP JETS Self-Employment Advisor, you will be providing advice and support to guide and encourage participants to overcome barriers to start self-employment and achieve realistic job goals. This will be delivered remotely via phone, video conference and other digital channels.

Reporting to a Self-Employment Team Leader, you will be expected to support a caseload of participants, supporting them in self-employment, offering advice and direction to enable participants to access the support they need, and collecting evidence of Self Employment job starts. The role will also involve re-building participant confidence and self-efficacy following a period of unemployment.

You must have an understanding of the local and regional labour market and employment issues within Central England regions of Lincolnshire, Leicestershire, Bedfordshire & Buckinghamshire, Staffordshire, Walsall and Wolverhampton, Birmingham and Herefordshire & Worcestershire and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

You will need to be inclusive and embrace our culture and values, putting those we serve at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries in a fast paced, target driven environment. Additionally, an understanding of government funded employment programmes such as the Work and Health Programme would be an advantage.

Benefits

• Competitive Salary
• Enhanced Pension Scheme after 6 months
• Life Assurance x 3 of your salary
• Enhanced annual leave

Shaw Trust reserve the right to close this vacancy early if sufficient applications are received.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, contact our HR Service Centre to make alternative arrangements.

Job Description

Role:

Community Link Worker (Social Prescribing)

Hours:

30 pw

Location:

Maple PCN (Poplar Grove Surgery, Oakfield Surgery & Mandeville Surgery)

Salary:

£24,000 Full-time (£19,459 pro rata)

Contract Duration:

Permanent

Annual Leave

27 days plus Bank Holidays per annum (pro rata if part time)

Reporting to:

Team Manager.

ABOUT BUCKINGHAMSHIRE MIND

Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect.”  It remains our mission to deliver high quality community-based services across Buckinghamshire and East Berkshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Buckinghamshire Mind has over 500 volunteers (including 400 peer ambassadors/mentors in schools and over 100 in befriending partnerships). These dedicated individuals support our passionate staff team alongside an active service user council, who all ensure our services are tailored to need and are of the highest quality.

Purpose of the role

The Social Prescribing service will be delivered by Community Link Workers working from GP surgeries in Primary Care Network (PCN) areas. The Community Link Worker will be directly employed by Buckinghamshire Mind.

Social prescribing empowers people to take control of their health and wellbeing through GP referral to non-medical Community Link Workers (CLW’s) based in GP surgeries who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. Community Link Workers work collaboratively with all local partners.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing, and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

Key Responsibilities

1. Take referrals from GP practices within a primary care network.
2. Provide personalised, holistic support to individuals, their families, and carers to take control of their wellbeing, live independently and improve their health outcomes.
3. Develop trusting relationships by giving people time and attention to their priorities and ‘what matters to me’.
4. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
5. Managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
6. To refer people back to other health professionals/ agencies when the person’s needs are beyond the scope of the Community Link Worker role.

Key Tasks: Referrals

1. Promoting social prescribing to patients; its role in improving health outcomes, reducing social isolation and the ability to remain independent in one’s own home for longer.
2. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
3. Be proactive in developing strong links with GP surgery personnel to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
4. Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
5. Provide referrers with regular updates about social prescribing, including information on the types of people most likely to benefit from the service, how to refer and outcomes of referrals
6. Seek regular feedback about the quality of service and impact of social prescribing on referrers.
7. Work in close collaboration with the Prevention Matters service to maximise the availability of social prescribing across the county whilst ensuring there is no duplication of resources.

Provide personalised support

1. Meet patients on a one-to-one basis, making home visits or using digital technology such as Skype where appropriate. Give them time to tell their stories and focus on ‘what matters to me’. Build trust, providing non- judgemental support, respecting diversity, and lifestyle choices. Work from a strength-based approach focusing on a patient’s assets.
2. Be a friendly source of information about wellbeing and prevention approaches.
3. Help patients identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
4. Work with the patient, their families and carers and consider how they can all be supported through social prescribing.
5. Help people maintain or regain independence through developing skills, adaptations, enablement approaches and simple safeguards.
6. Work with patients to co-produce a simple personalised support plan – based on their priorities, interests, values, and motivations – including what they can expect from the groups, activities, and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
7. Where appropriate, physically introduce patients to community groups, activities, and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
8. Where patients may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Support community groups and VCSE organisations.

1. Develop supportive relationships with local Voluntary, Community, Social Enterprise groups/organisations and statutory services, to make timely, appropriate, and supported referrals for the patient being introduced.
2. Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.
3. Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning, and development support.
4. Encourage patients who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.
5. Encourage patients, their families, and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.

General tasks: Data capture

1. Work sensitively with patients, their families, and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
2. Encourage patients, their families, and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
3. Support referral agencies to provide appropriate information about the patient they are referring. Use the case management system to track the patient’s progress. Provide appropriate feedback to referral agencies about the patients they referred.
4. Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS and that the patient’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).

Professional development

1. Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
2. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
3. Work with your line manager to access regular ‘clinical supervision’, to enable you to deal effectively with the difficult issues that patients present.
4. Attend team meetings with other Community Link Workers, organised by the Team Manager.
5. Work with allocated GP who will have oversight of the successful embedding of this role into the surgeries and support with patient issues as required.

Miscellaneous

1. Work as part of a team to support the Coronavirus vaccination rollout and support the PCN with Coronavirus recovery.
2. Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
3. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
4. Duties may vary from time to time in this new and developing service, without changing the general character of the post or the level of responsibility.

Person Specification

Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these requirements in your supporting statement as they will be used to help select candidates for interview.

Requirements

• Supports the aims and work of Buckinghamshire Mind (E)
• Maintains strict confidentiality concerning all Buckinghamshire Mind matters (E)

Personal Qualities & Attributes

• Ability to listen & empathise with people and provide person-centred support in a non-judgemental way (E)
• Able to support people in a way that inspires trust & confidence, motivating Others to reach their potential (E)
• High level of written & oral communication skills with the ability to apply these effectively with people, their families, carers, community groups, partner agencies & stakeholders (E)
• Ability to identify risk and assess/manage risk when working with individuals (E)
• Ability to work from an asset-based approach, building on existing community and personal assets (E)
• Ability to maintain effective working relationships with all colleagues and other partners(E)
• Demonstrates personal accountability, emotional resilience and works well under pressure (E)
• Ability to work flexibly and enthusiastically within a team or on own initiative (E)
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, GDPR & Health and Safety (E)

Qualifications, Training & Experience

• Experience of working in VCS or relevant Adult health & Social care roles (E)
• Training in motivational coaching and interviewing of equivalent experience (D)
• Experience of supporting people with their mental health (in a paid or unpaid capacity) (D)
• Maintains confidentiality in line with Buckinghamshire Mind policy (E)
• Experience of Supporting people, their families/carers in a related role (D)

• Has excellent communication skills, especially with people who experience/have experienced mental health issues (E)

• Is able to network and build sustainable working partnerships with other agencies (E)

• Is able to organise own workload and work without direct supervision (E)
• Is able to keep written records and data (E)
• Understanding of equality and diversity principles (E)

Other

• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes (E)
• Meets DBS reference standards, in line with the law on spent convictions (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Training and development opportunities
• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution

Applications: Please send –

CV and Supporting Statement.  Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.

The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible.

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

To apply for any of our vacancies, please send your CV and covering letter.