Digital operations manager jobs
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development programmes, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Sunday 4th January 2026 at 23:59pm
Provisional Interview Dates: 12th and 13th January 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
As Managing Director, you will provide strategic direction for the charity, employing a collaborative leadership style to ensure that the achievement of the charity’s vision and objectives is supported by an engaged and culturally healthy staff team.
You will ensure the projects are run in-line with our policies, legal requirements, and budgets, with an overarching understanding of the charity’s finances and fundraising.
You will also be a figurehead for the organisation, effectively networking, partnering and influencing across sectors.
Lastly, but most importantly, you will be passionate about the transformative power of connection across division, and how the projects we create serve this core purpose.
The client requests no contact from agencies or media sales.
What you’ll do
- Delivery (Local)
- Lead inspiring, safe, hands-on farm visits for children across Leicestershire.
- Build and maintain positive relationships with local farmers and schools.
- Tailor experiences that spark curiosity and help children connect with food, farming, and the natural world.
- Programme Support (National)
- Support the smooth running of the national Farm Discovery programme.
- Manage data, budgets, and reports to ensure high-quality, consistent delivery.
- Help refine systems, support meetings and recruitment, and contribute to programme monitoring and development.
About you
You’ll be a confident educator and communicator who:
- Loves engaging children through outdoor and food-based learning.
- Is highly organised, detail-driven, and comfortable managing programme information.
- Builds strong relationships with teachers, farmers, and colleagues.
- Is proactive, solution-focused, and committed to inclusion and safety.
About The Country Trust
For over 40 years, The Country Trust has helped tens of thousands of children experience the countryside first-hand. As part of our warm, supportive national team, you’ll play a key role in shaping transformative learning, both in Leicestershire and across England and North Wales.
Deadline: Midnight, Sunday 4th January.
The client requests no contact from agencies or media sales.
This is a very special role with huge potential for the right candidate to deliver transformational impact in our communities in Somerset.
The Opportunity
There is significant potential for growth, particularly through gifts in Wills, working in partnership with professional advisers and growing high-value fundraising. We’re also broadening our appeal to a wider range of donors and partners having launched our Collective Giving Funds, which offer a compelling way for anyone to give strategically to the causes and places they care about in Somerset
As our Philanthropy and Marketing Director you will be at the forefront of this ambition. We’re looking for a strategic leader who can balance vision with execution to deliver great results. You’ll need to be a credible, emotionally intelligent and authentic relationship builder, adept at building trust, genuinely passionate about our mission and have strong alignment with our values.
This senior leadership role also holds strategic responsibility for marketing and brand positioning, enabling us to unlock the full potential of philanthropy in Somerset to drive change in our communities. We’ve recently invested in the growth of our Philanthropy and Marketing Team, and have welcomed a specialist marketing Trustee on to our Board.
We’re looking for an experienced and inclusive manager, confident at providing a balance of coaching and mentoring to help our talented team to develop and shine. And as an active and engaged member of our Senior Leadership Team, you’ll share our passion for continuous improvement, help to drive organisational growth and development, and provide expert advice and guidance to our Board of Trustees.
The impact we make as a charity is achieved largely through our funding programmes. You must have an appreciation of the role that community-led charities and groups play in creating positive change locally. And the role we, as a place-based funder, can play to support that work. You do not, however, need experience of working for a funder previously.
Download the recruitment pack to see the roles full responsibilities and required skills, knowledge and experience.
About Somerset Community Foundation
Somerset Community Foundation (SCF) (charity no.1094446) is a grant-making charity that helps build strong communities where everyone can thrive. We do this by funding local charities and facilitating local giving.
We provide simple, rewarding and impactful ways for donors to give locally, guided by research and our unrivalled local knowledge.
For small, local charities, community groups and social enterprises, we provide vital funding and support to help their organisations flourish. We raise and distribute between £4 million and £5 million of funding to local groups every year. We’re also building an endowment for long-term investment into our communities, which is currently valued at around £11 million.
By inspiring local giving and funding social action, we support local communities to drive change and realise their dreams.
SCF is part of a network of 47 Community Foundations operating throughout the UK. Together we are one of the largest funders of communities across the nation.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to step into a rewarding & influential role that supports our Head of GINA to lead, grow & nurture GINA effectively. Encompassed by general duties, your role will revolve around offering support with 3 core pillars:
1. Grants & Funding
2. Business Development & Trading Income
3. Partnerships & Communications
The role blends income generation with relational working & creative communications to elevate visibility, strengthen engagement & enhance sustainability.
This varied role is an opportunity for you to gain exposure to a diverse array of areas involved in the leadership & management of a non-profit organisation. This role will encompass continual opportunities for ideas, creativity & exploration.
Salary: £29,064 (NJC 13) pro rota (plus pension contribution if applicable)
Hours of work: 16 hours a week (working days & times to be determined)
Location: Birmingham City Centre with remote working
Deadline: rolling
Please note, opportunities are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)
For more information & to apply, head to our GINA website.
Main Duties & Responsibilities
Grants & Funding
To identify & secure grants to support our core support provision.
· Researching, identifying & pursuing grants & funding opportunities.
· Leading in the preparation & submission of high-quality small grant, bids, proposals & funding applications.
· Offering support with the preparation & submitting of high-quality large grant, bids, proposals & funding applications.
· Supporting the development of grant reports, impact summaries, outcome reporting & funder communications.
Business Development & Trading Income
To increase our support offering & trading/unrestricted income to enhance sustainability & meet the needs of women subjected to sexual violence & abuse.
· The development, implementation & management of new & existing services, products & resources.
· To identify strategies, opportunities & ideas for growth, greater social impact, income generation & income diversification.
· Exploration of new revenue models & earned-income opportunities.
· To lead on projects associated with trading income generation & diversification.
Partnerships & Communications
To enhance our partnership working & communications to nurture supportive relationships in our community.
· Establishing, developing, maintaining & cultivating strong partnership working with individuals & organisations that support our work (including educational institutions, corporates, non-profits & other organisations).
· Nurturing partnerships to raise awareness of our work & enhance associated income opportunities.
· Developing partnership models, value propositions & partnership packages tailored to prospective supporters that facilitate support delivery, community engagement & organisational growth.
· Supporting co-design initiatives where appropriate with partners & beneficiaries.
· Supporting with marketing & communications tailored across platforms to our supporters & partners.
· Supporting with strategic marketing, communications & social media activities.
General
· Contributing towards creative idea exploration surrounding the growth & expansion of GINA, services, products & resources.
· Monitoring trends in the non-profit sector funding landscape including philanthropic shifts, corporate social responsibility & community needs.
· Collaborating & supporting with the line management of relevant volunteer teams to support with the above activities.
· Ensuring lived experience remains centred within all activities & continuously exploring opportunities for involvement & infusion of lived experience.
· Representing GINA at events (occasional travel)
· Undertaking any other duties as required by GINA (including, but not limited to operational & administrative tasks).
For more information & to apply, head to our website, the 'support us' tab & 'join GINA HQ' tab
The client requests no contact from agencies or media sales.
Switchback is built on the transformational power of trusted relationships – and that applies to our supporters and partners too. As we get ready to launch our next strategic plan, we’re looking for a new Head of Development to help us grow an even stronger supporter base across the full fundraising landscape, ranging from philanthropy to corporate partnerships, to trusts and foundations.
We are an ambitious team who want to make a huge difference, both to the lives of the young men we support and to society through transforming the justice system.
As Head of Development and a member of the Leadership Team, you will play a key role in shaping and leading a new and ambitious Development Strategy to secure the resources we need to grow our frontline and influencing impact. You’ll lead on supporting and galvanizing our small but mighty Development Team to grow their skills and Switchback’s income. You’ll oversee our development systems and processes, maintaining our trajectory of growth to ensure we remain sustainable in future years. And you’ll understand how to interpret and use our robust data and compelling Trainee journeys to make a compelling case for support to the full range of existing and potential supporters.
We’ve grown our income from £1m in 2022 to £1.5m in 2025 and know that further growth requires a clear development strategy which engages supporters in our vision for transforming more lives through better resettlement policy and practice.
This is an exciting role for a first-time leader - you will be fully supported by an experienced CEO and a collaborative Leadership Team, with a focus on your professional development. You’ll be joining at an exciting time of growth and building on a strong fundraising track record.
Our ambitious new strategic plan aims to support more Londoners than ever by 2030 and build the evidence for transforming national resettlement policy, with a staff team of 30 dedicated individuals aiming to push forward that vision. We are a hands-on, collaborative team, so you’ll need to enjoy getting stuck in with everything from bid writing to pitching to building our pipeline of prospective supporters.
We are seeking someone with a strong track record in building long-term funding relationships, who can apply that skill across the whole fundraising landscape, including with both institutions (corporates, trusts and foundations, and statutory grants) and individuals (high net worth philanthropists and individual regular donors).
You’ll be a confident bid writer who can guide your team in producing high quality applications and funder reports. You’ll be happy to absorb and build on Switchback’s style and continuously promote our gold standard of stewardship, which bolsters Switchback’s funder base.
Joining Switchback means you will also work closely with all members of our dedicated team, giving you a unique perspective that will support your work in demonstrating to funders how and why their support matters, and how supporting Switchback will help them meet their own charitable aims.
If you are an experienced, successful and creative fundraiser with a track record in building long-term relationships and who shares our values and vision, we would love to hear from you.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Youth Group Development Officer (Regional)
Reference: NOV20257620
Location: Homebased, Flexible within Northern England (Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire)
Hours: Part-Time, 26.25 hours per week
Contract: Permanent
Salary: £27,123.00 - £28,956.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you passionate about nature and wanting to make a real difference? We are looking for an inspiring individual to empower and grow our RSPB Youth Group network, offering leadership, advice and support. In this role, you’ll shape the next generation of nature champions by working through volunteers.
What's the role about?
- Providing regional coordination and direction of RSPB Youth Group operations and building volunteer capability in England.
- Working collaboratively to develop high quality initiatives that enable our Youth Groups to inspire new and more diverse support, giving nature a voice in more communities across England.
- Advocating for RSPB Youth Groups and embedding them in area teams, projects and activities as part of our strategic outcomes to tackle the nature and climate emergency.
- Making sure our Youth Groups are following RSPB policies and procedures, complying with legal requirements and working within agreed RSPB Youth Group frameworks.
- Monitoring and evaluating RSPB Youth Group activities to demonstrate the positive impact of RSPB Youth Groups and their contribution to RSPB strategic outcomes.
- Identifying, developing and delivering training and resources required by RSPB Youth Groups to maximise their impact for nature.
- Championing RSPB Youth Groups both internally and externally, influencing and raising awareness of what they do through communications planning to make sure that their contribution is celebrated and valued.
- Lead, manage and support a team of country expert volunteers to assist with some or all the above.
This role will work alongside the Youth Group Development Officer, South England to manage the England network of Youth Groups. The successful candidate will work closely with colleagues across four countries and UKHQ from a range of teams including Area Teams, People Engagement, Youth Mobilisation and Volunteering.
This role will require one evening each month to deliver training and induction sessions. Additionally, you’ll travel up to six times a year, at weekends, to visit RSPB Youth Groups in person.
Essential skills, knowledge and experience:
- Strong understanding of best practice and sector standards in working with young people in a non-formal youth setting, combined with a proven ability to design, develop and successfully deliver a range of activities that engage and inspire groups of young people.
- Knowledge and understanding of volunteering best practice, innovation and sector standards with a strong track record of successfully developing volunteering roles across an organisation.
- Understanding and experience of volunteering through working with volunteers in a management capacity.
- Exceptional communication and interpersonal skills, with the ability to influence, persuade, guide and negotiate effectively. Skilled in active listening and constructively challenging thinking where appropriate.
- Strong analytical skills with the ability to identify problems and determine areas of improvement. Adept at working collaboratively to develop creative strategies and practical solutions that drive positive change.
- Ability to maintain a strong focus on achieving results while effectively prioritising tasks and resources.
- Experience in designing, developing and delivering youth-focused projects or initiatives that result in measurable/tangible improvements for young people.
- Experience in delivering operational advice, guidance and training to individuals at all levels, while building and maintaining strong, productive stakeholder relationships that drive collaboration and results.
Additional Information
This is a Permanent Part-Time role for 26.25 hours per week.
This role is home-based covering - Lancashire, Merseyside, Manchester, Cheshire, West Yorkshire, South Yorkshire.
Closing date: 23:59, Friday 2nd January 2026
We are looking to conduct interviews for this position on Monday 12th January 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home.
The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals.
Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role.
The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing.
To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology.
The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust’s community (campus) offer within rural and urban contexts. The role will create an “expert driven” provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing.
The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard.
The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively.
As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity’s Brilliant Future Strategy.
Location & Travel
West Midlands, Gloucestershire and Hertfordshire
The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire).
You will be based at one of the communities within the region, with regular travel between communities.
You will be required to attend quarterly leadership away days and other meetings which will require overnight stays.
Duties & Responsibilities
Leadership
- Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust.
- Foster a culture of excellence, inclusion, and respect.
- Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities.
- Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity’s mission and values.
- Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people’s services.
- Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision.
- Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust’s direction of travel and objectives.
- Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support.
- Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust’s Green Care goals.
- Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes.
- Ensure effective recruitment, training, and professional development of staff.
Supported Living Operations
- Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance.
- Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks.
- Develop and implement systems to measure and report on service outcomes and impact.
- Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services.
- Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the ‘I-statements’.
- Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision.
People We Support Advocacy
- Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations.
- Establish systems for gathering and responding to feedback from those supported and their families.
- Embed the Family Charter and support a culture of transparency.
- Ensure safeguarding policies and procedures are rigorously implemented and adhered to.
Housing Management
- Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy.
- Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity.
Strategy Implementation, planning, budgeting, and reporting
- Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) .
- Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives.
- Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision.
- Monitor and control expenditure, ensuring cost-effectiveness without compromising quality.
- Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting).
- Ensure contracts are approved and in place for the delivery of all commissioned services.
- Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity.
Stakeholder Engagement
- Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners.
- Work with stakeholders to develop and transform services to meet evolving needs of the local community.
- Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust.
- Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles.
- Advocate for the needs and rights of adults with learning disabilities within local and national forums.
- Represent the charity at key events, meetings, and networks.
- Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities.
Transformation and Change
- Contribute to, and support, the Theory of Change development of the current model for delivery of supported living
- Lead the services across the region through transformational leadership and collaborative implementation of the new model for supported living
Governance, Regulation and EDIB
- Ensure that all supported living activities adhere to charity and housing legislation and meet contractual obligations
- Ensure supported living services comply with the regulatory requirements of the Care Quality Commission.
- Represent the charity internally and externally, including Trustee meetings, as required.
- Observe and comply with all Camphill Village Trust policies, including the key policies and procedures on Confidentiality, Data Protection, Health & Safety, Safeguarding and Information Technology Policies and Procedures.
- Own, develop and review the suite of policies and procedures and delivery frameworks for Green Care and Education and Skills.
- Ensure the development, implementation and review of risk registers and business continuity plans for communities and services in the region.
- You will champion a culture of equity, diversity, inclusion and belonging ensuring all team members feel valued, respected and empowered to carry out their role successfully and support the delivery of our strategy.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent.
- Leadership in Health and Social Care level 5 or equivalent.
Desirable
- Safeguarding Adults level 5 or equivalent.
- Professional Housing Qualification level 5 or above.
Knowledge & Experience
Essential:
- Experience of working and leading teams in not for profit and voluntary sector organisations which deliver services for adults with learning disabilities and autism.
- Can demonstrate a strong understanding of the needs and rights of adults with learning disabilities.
- Experience in coaching and mentoring for success.
- Experience in significant budget management responsibilities.
- Experience in seeking new growth opportunities that are aligned to business strategy.
- Significant experience of managing change, successful service redesign and transformation, in particular lean thinking and other typical models.
- Experience of successfully leading teams to affect and embed change through powerful communications and engagement.
- Knowledge of housing management and housing legislation.
- Experience of leading housing management services within a context of delivering supported living.
- Experience in the development and implementation of policy and procedure.
- Knowledge of Care Quality Commission regulations as they relate to supported living, residential care and shared lives.
- Experience of leading teams over a wide geographical location combining hybrid working styles.
- Know what constitutes excellent safeguarding practice.
- Track record of successful contract negotiation.
- Experience in developing and implementing systems that evidence performance, outcomes and impacts.
Desirable:
- Experience of developing digital transformation opportunities and the implementation of innovation and digital systems.
- Experience in the development and implementation of Theory of Change methodology.
Personal Attributes
- Excellent communicator – who can communicate with a wide range of people and using a variety of methods.
- Excellent interpersonal, rapport building and active listening skills.
- Good organisational and project management skills.
- Strong leadership skills.
- Able to support and coach others.
- Good team player - able to lead teams and be part of a team.
- Be an ambassador for the Trust and represent the Trust at events and meetings.
- Ability to manage complex information and present it in a coherent manner.
- Ability to travel between communities and stay overnight as required.
Our client is an equal opportunity employer.
Our client is committed to safeguarding and promoting the welfare of all adults who use their services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre-employment checks including a DBS check
They reserve the right to close this advert early if they receive a sufficient number of applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why this role exists
We deliver practical legal support that changes lives. To grow responsibly, we need a COO to build operational excellence and keep systems ready to scale.
What you will lead
• Financial leadership — Build, manage and monitor the annual budget; lead forecasting and cashflow; produce reports; oversee accounting, payments, payroll and invoicing; maintain strong controls and compliance; track restricted funds; support grant bids and donor reporting.
• Day-to-day operations — Maintain efficient systems across casework, admin and volunteers; design policies, SOPs and QA; oversee IT, digital tools and case management; ensure GDPR-compliant data handling; lead operational responses to risk and regulation.
• Strategy and organisational development — Work with the Executive Director on strategy; lead service development, scaling projects and national expansion; improve volunteer pathways, client experience and internal processes; provide data-driven insight for the Board.
• People, volunteers and HR — Support recruitment, onboarding and retention; develop clear HR processes and documentation; ensure supervision, wellbeing and safeguarding frameworks.
• Governance, risk and compliance — Manage risk registers and mitigation plans; lead internal audits and quality reviews; prepare Board papers; ensure compliance with legal, regulatory and charity requirements.
You’ll thrive here if you show
• Ownership and follow-through: you take responsibility and land the work.
• Planning under pressure: you bring order, rhythm and clarity.
• Bold, informed judgement: you improve systems based on evidence, not habit.
• Entrepreneurial drive: you simplify, standardise and scale what works.
• Inclusive practice: you design operations that are easier to use and safer to deliver.
• Clear communication: you turn complexity into simple actions and updates.
• Team-building and collaboration: you help staff and volunteers succeed together.
• Constant learning: you refine processes and leave usable documentation.
What you will bring
• Significant operational leadership in a non-profit, legal, community or mission-driven setting.
• Strong financial management across budgeting, forecasting, reporting and controls.
• Ability to build robust systems in a small but scaling organisation.
• Strategic, organised and analytical working style.
• Confident people leadership and clear communication.
• Understanding of governance, safeguarding, risk and regulatory compliance.
• Commitment to trans equality, dignity and client-centred practice.
Helpful extras
• Experience in legal services or legal operations.
• Managing grants or donor-funded programmes.
• Experience scaling an organisation or building new infrastructure.
• Knowledge of trans community needs and support services.
Practicalities
• Hours: part time, with occasional evenings or weekends around live moments.
• Location: Central London base with sensible hybrid flexibility.
• Reporting line: Executive Director.
• Salary: based on experience and time commitment.
The Co-Founders Mindset
We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.
Our Recruitment Criteria
Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
Inclusive practice
You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
Clear communication
You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
• Team-building and collaboration: you lead creatives and volunteers well.
• Constant learning: you test, measure and iterate.
What you will bring
• A strong portfolio showing strategy-led creative across static, motion and copy.
• Three or more years in creative communications or campaigns (agency, newsroom, charity or in-house).
• Confident in Adobe Creative Cloud and either Figma or similar; comfortable with short-form video editing and basic motion.
• Platform literacy across Instagram, LinkedIn, TikTok and YouTube, and working knowledge of analytics and paid promotion.
• Clear writing and an ear for tone; calm leadership and useable feedback.
• Sound judgement on reputation, privacy, GDPR and consent.
• Commitment to trans-led practice and the communities we serve.
Helpful extras
• Clinic or not-for-profit experience.
• Familiarity with gender recognition, healthcare advocacy, discrimination, housing and employment.
• Basic SEO and email automation.
Practicalities
• Hours: full time, with occasional evenings or weekends around live moments.
• Location: Central London base with sensible hybrid flexibility.
• Salary: £25,000.
• Reporting line: Executive Director.
The Co-Founders Mindset
We are building a trans rights revolution at the Trans Legal Clinic. We deliver work that changes outcomes for people, case by case and system by system. That calls for a particular mindset. We call it the co-founder mindset. Co-founders take the mission personally, set the pace, turn ideas into working services and campaigns, bring others with them, and make change you can point to. Co-founders are entrepreneurial: they spot openings others miss, move decisively, and create momentum. Co-founders build teams, drawing in volunteers who believe in our mission, care deeply about our clients, enjoy working with us, and keep one another going. Co-founders are bold: they are willing to innovate, to be first, and to change the status quo; they check the source, avoid assumptions, solve problems, make firm, collaborative, evidence-based decisions, and take responsibility for results. Co-founders are pioneers. If you want responsibility, pace, and the chance to pioneer new routes to justice and public impact, this is the place to build your career.
Our Recruitment Criteria
Ownership and follow-through
You are a self-starter who owns tasks and takes responsibility without waiting to be asked. You carry your work through to a tangible result. You define the problem, set a course, keep the right people informed, and deliver what you said you would.
Bold, informed judgement
You are willing to change accepted practice when the evidence supports it. You check primary sources rather than rely on assumptions, weigh real options and risks, make a clear, evidence-based, collaborative decision, and stand behind it.
Entrepreneurial drive
You spot openings other people miss and turn ideas into useful services, processes or campaigns. You move decisively and get others working on the plan alongside you with clear roles and timelines.
Planning under pressure
You keep priorities straight when time is tight. You organise people and tasks, set simple checkpoints, communicate early when plans shift and always deliver.
Inclusive practice
You design work that is easier for others to take part in with people who face barriers in mind. You identify what is getting in the way, make practical changes that remove those barriers, and check the effect with the people involved.
Clear communication
You write and speak in plain English and adjust tone and detail to suit clients, volunteers, partners and the public. You choose the right format for the moment and make it easy for people to act on what you say. You like feedback, don’t get offended and see it as a chance to improve.
Team-building and collaboration
You bring people with you and help groups perform well together. You draw in volunteers who believe in the mission and care about our clients, set shared expectations, handle disagreements well, and leave relationships stronger.
Constant learning
You improve your own practice and the system around you. You reflect honestly on what worked and what did not, learn quickly, and turn that learning into simple tools or habits that make future work better.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 04th January 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Communications
Salary: Banding Level 5 £45,000 - £50,000
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset. Opportunity for hybrid working
The Head of Communications is a fundamental role within the Somerset Wildlife Trust.
The role is responsible for leading the development and coordinated delivery of the Trust’s communications in line with the Wilder Somerset 2030 strategy. This includes identifying key audiences, crafting core messages, and selecting effective communication channels to raise awareness and understanding of the Trust’s work. The postholder will support staff across the organisation in achieving the strategy’s aims while managing a team of specialists and responding to emerging issues professionally and astutely.
Working across teams, the Head of Communications will develop and deliver an annual communications plan that meets the organisation's priorities.
Key Responsibilities and Tasks
Responsibility 1: Leadership & Cross Team Working
- Strategic Planning: Lead the development of the communications delivery plan and annual calendar, involving all areas of the Trust, defining key audiences, messages and channels with the aim of increasing awareness and understanding of the Trust. Provide effective leadership and build strong working relationships with departments across the charity to ensure integrated communications plans and campaigns are developed and implemented to achieve the maximum impact with external audiences.
- Communications Delivery Plan: Effective coordination of both messages and activity – both reactive and proactive throughout the year. Including improvements with revised website navigation and architecture, SEO improvements and content targeted at priority groups, including use of video, and influencers.
- Senior Leadership Team: Be an active member of the Senior Leadership Team taking collective responsibility for decision making, risk and budget management across the Trust. Work with the Senior Leadership Team to ensure all communications effectively contribute to and support all strategic goals of the Trust.
- Brand Marketing: Work with teams to improve our products and services and how these meet the needs of our audiences, including working with focus groups (with co-creation when relevant).
- Building Capability: Coordinate providing support and training for all staff to achieve effective communications, which supports the Trust’s overall brand and positioning, including mentoring the communications team.
- Systems & Processes: Maintain and develop systems for gathering information and communications planning within the Trust and from project partners, RSWT and SWT. Embedding into all teams’ ways of working.
Responsibility 2: Communications Delivery
- Line Management: Manage, support and develop a team of staff and volunteers to deliver the communications work programme, providing effective line management. Including the provision of specialist support and advice for the development of specific communication campaigns or tools across the organisation.
- Budgets: Ensure communication activity elsewhere in the Trust is produced within allocated budgets and timeframes.
- Performance: Set and manage KPIs and budget for communications programmes, monitoring and reporting performance and reforecasting in line with Trust requirements. Continuous improvement.
- Brand: Develop the Trust’s brand, ensuring a clear and distinctive brand proposition and engaging brand identity, which also supports the Trust as part of the Wildlife Trusts movement. Ensure the brand’s consistent use and monitor the link with the Trust strategy and values.
- Public Affairs: Oversee the PR and media relations (press office function), and act as a key charity spokesperson when required. Horizon scanning and being aware of emerging issues to develop opportunistic messages to optimise nature recovery actions.
- Crisis Management: Protect the Trust's reputation by ensuring the effectiveness of robust crisis management plans and the definition of clear policies and position statements.
- Design, Content & Print: Coordinate the Annual Report with teams and Trustees. Editor for the members’ magazine and print products to support membership retention and enable action for nature.
Responsibility 3: Campaigns for Change
- Strategic Campaign Planning: Work with our policy, advocacy and engagement specialists to design campaigns that move people through the engagement funnel, change behaviour, influence policy, and improve supporter retention. Work with the Exec Team to set campaign objectives tied to clear outcomes: acquisition, activation, retention, behaviour change, policy influence, or income generation.
- Supporter Journeys & Segmentation: Map and optimise journeys across channels (email, web, social media, print, events) with named next steps that move people toward deeper engagement and action.
- Marketing Campaign Leadership: Own the strategic design of multi-channel marketing campaigns and provide clear briefs and creative direction to the delivery team. Ensure channel integration so website journeys, email, print content and social media activity are coordinated and measurable. Keep storytelling compelling while optimising for acquisition and action.
- Advocacy & Policy Campaigns: Work across teams to design campaigns to influence systems change by leveraging our data and evidence, combining public voice, stakeholder engagement and targeted advocacy tactics.
- Behaviour Change Campaigns: Work with our engagement specialists to apply social marketing techniques and behavioural frameworks to shift norms and the adoption of actions for nature. Translate data and evidence into interventions that use communication tactics such as prompts, social proof, incentives and nudges to create measurable behaviour change.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays) + Christmas shutdown
- Staff social calendar and events
- The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Monday 5th January 2026
Please note: We reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Somerset Wildlife Trust have an Equality, Diversity and Inclusion Plan and are committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.
No agencies please.
Reading Support Specialist - HMP Full Sutton
Location: HMP Full Sutton
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours (5 days a week)
Contract Type: Fixed Term Contract
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Full Sutton. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally, you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role is a fixed-term role until 31st December 2026, with the opportunity to be made permanent subject to contract renewal.
The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Please note this role is subject to contract award.
Interviews are planned for the week commencing 14th January 2026.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
REF-225 477
Resources Co-ordinator
Location: Hybrid United Kingdom (multiple locations)
Edinburgh - Salford - Cardiff · Belfast - London
Employment Type: Full time. Fixed Term Contract until 31st January 2027
Salary: £28,000 - £35,500
Team: Activation Team
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Into Film operates a hybrid working policy. We are open to flexible working models including working compressed hours.
Role Summary
The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on our website and on our learning platform.
Main Responsibilities:
- Produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients.
- Contribute to the planning and evaluation of resources within our three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking.
- Project manage the resource process
- Assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases.
- Contribute to the development of courses aimed at educators via our online learning platform.
- Evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments.
- Develop quality assurance processes and documentation for our resources, training and online programmes.
- Carry out external and internal training to a range of staff and stakeholders
- Assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials.
- Develop and maintain good working relationships and provide training, educational insight and administrative support.
- Attend meetings across Into Film and with external partners to provide resource and training guidance covering all areas of our work.
- Complete administrative tasks including supporting educators, uploading resources to our website and assisting with reporting on resources to stakeholders.
- Copywriting, consultancy and research for Into Film News and Views and other marketing content.
- Develop and contribute to the planning and filming of video content for resources or courses.
- Support staff with resource production.
General Responsibilities:
- Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
- Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.
Person Specification:
Minimum Requirements:
- A minimum of two years’ experience of teaching in the UK.
- Experience of creating resources which include moving image/film.
- Knowledge of the educational landscape across all four UK nations.
- Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people.
- Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner.
- Experience of chairing and guiding meetings.
- Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders.
- Demonstrable understanding of monitoring and evaluation.
- Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment.
- Current knowledge of the Microsoft Office suite
Desirable:
- Experience in creating resources or opportunities which support young people’s careers education.
- Experience of filmmaking with young people.
- Experience of training teachers or other professionals.
- A love and knowledge of film.
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including:
- Annual Leave
- Pension
- Flexible working
- Enhanced parental/paternity/shared parental leave.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Employee Assistance Programme
- Wisdom health insurance cover
- BenefitHub portal
Closing: 8:00am, 5th Jan 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check.
No agencies please.
Platform Engineer
Remote (UK-based) | Full-time | Salary: £68,671 + benefits
Do your best work, for the right reasons.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
In this role, you will be working with engineering, product and research colleagues to build confidence using observability principles that aids our understanding of our users and help us continually improve our products. We work together in product squads alongside designers, researchers and education experts, regularly releasing new features and improvements to give teachers and their pupils quick and easy access to the highest quality learning resources.
As a young organisation we have been able to leverage the latest technologies to rapidly build and deliver the game changing products we have. Now that we've proven ourselves and are established, we want to mature our processes to ensure we are getting the best out of the technology and remain able to respond quickly to business needs. We see this role as being a key part of that change.
You will be tasked with raising our monitoring and observability to a high standard across all our key applications while working closely with engineering teams to help them improve the stability of their applications and give engineers more sense of ownership.
You will also drive site reliability engineering principles and be a key driver of automation by working alongside other members of the platform team, helping to improve the overall developer experience.
Candidates must have a good understanding of SRE principles and the value they bring to an organisation. While a good grounding in development practices, security fundamentals and infrastructure operation are key, specific technical skills are less important than a passion for automation, an ability to understand complex systems and a keenness to learn.
Responsibilities
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Lead the continuous improvement of the observability, performance, and reliability of our web applications (Next.js, JavaScript, Typescript, Node), Serverless Functions (Google Cloud Functions, Cloudflare). Deployed on PaaS Infrastructure (Vercel, Cloudflare).
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Promote and nurture a culture of quality across the product and engineering department, enabling teams in using SLO/SLAs to ensure they maintain a high quality of service delivery.
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Take ownership of our observability, monitoring, logging and reporting solutions to ensure they are easy to use and provide development teams with the information they need to understand service quality, resolve problems quickly, and get meaningful insights into application behaviour.
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Identify and implement ways in which automation can be used to speed up development, secure systems or improve the quality of the services we provide.
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As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
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Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required. Oak has a strong focus on collaboration and mentoring.
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Deputise for other members of the Platform team and take on other general responsibilities as required.
Knowledge, skills, and experience
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The ideal candidate would have strong professional experience leading the continuous improvement of event-driven architectures using Serverless technologies such as Google Cloud Run, AWS Lambda or Azure Serverless.
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Considerable experience in designing and implementing monitoring, observability and reporting solutions for complex cloud infrastructures within a major cloud provider (GCP, AWS, Azure). In production we’re using Datadog as our main monitoring platform.
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Confident in understanding and maintaining web application code and able to design and build small apps, preferably using JavaScript/TypeScript.
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Experience working with Cloud computing platforms and a familiarity with Infrastructure as Code tools. We’ve chosen Terraform as our Infrastructure as Code tool.
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Comfortable promoting and leading a spirit of collaboration with a range of technical and non-technical stakeholders.
The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
The successful candidate will have a desire to contribute in all areas to ensure Oak is successful. You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans).
If you are shortlisted, we’ll invite you to the next stage, which will consist of a short chat with one of our Engineering Managers.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We aim to begin interviews in January 2026.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, please submit your application promptly to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to lead a varied and meaningful engagement and volunteering portfolio within a small, supportive charity. You’ll support and develop volunteers, build relationships with community partners, and coordinate public engagement activities to ensure that people’s voices shape local health and care services. If you’re looking for a role where your work has real purpose, where you can grow your skills and where new ideas are genuinely welcomed, we’d love to hear from you.
The client requests no contact from agencies or media sales.




