Digital performance manager jobs
Are you someone who takes pride in providing exceptional customer service and wants to make a real difference? At Guide Dogs, we’re on a mission to help people with sight loss live the life they choose — and our Supporter Experience team is a key part of that journey.
As a Customer Service Executive (internally known as a Supporter Experience Executive), you’ll be the voice of Guide Dogs for our supporters. Whether it’s answering questions, solving problems, or taking donations, you’ll ensure every interaction leaves our supporters feeling valued, informed, and inspired. You'll bring patience, empathy, and initiative to every conversation — whether it’s by phone, email or post — and handle even the most sensitive topics with care and professionalism.
We’re looking for someone who thrives in a fast-paced environment—confident in managing their own workload, juggling multiple priorities, and communicating clearly with both supporters and colleagues. As a Customer Service Executive, you’ll play a key role in delivering exceptional supporter experience while working to agreed service levels and ensuring no detail is missed.
You’ll also play a crucial role behind the scenes, helping us maintain accurate records, capture supporter insights, and shape an experience that keeps people coming back. Working closely with your team, you’ll share knowledge and help keep our supporter database and working systems up to date and accurate.
What’s more, you’ll be working in an environment where dogs might be around (which we think is a bit of a bonus!), and where every member of the team is encouraged to be a Guide Dogs ambassador — out in the community, at events, and in everything we do.
This role will be office based at our Reading site. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
The client requests no contact from agencies or media sales.
Our Client is a passionate charity on a mission to tackle food insecurity with compassion, innovation, and community power. In just a few short years, they have grown from a place-based initiative to a highly respected, volunteer-led charity supporting 33 food banks across north London and Hertfordshire and have delivered over £7 million worth of essential goods to people in crisis. Food Bank Aid's distinctive model, rooted in targeted procurement, relevant needs-based support, and a vast network of 400 active volunteers, has positioned them as a primary resource for grass roots charities in London.
With ambitious plans for growth, they are now seeking an Engagement and Development Officer to elevate their fundraising to the next level.
Permanent
North London
Flexible working opportunities available
£35,000
The Engagement and Development Officer will manage the website, social media, and email campaigns while supporting the wider team with creative design and fundraising communications. You'll oversee marketing workflows, analyse performance, and create engaging content in line with our brand and mission. The role also includes supporting the CEO and team with other fundraising activities, for example prospect research, low-level grant applications, partnership events and CRM management.
We're seeking a proactive and organised individual with proven experience in fundraising, marketing operations, or digital marketing. You'll be confident using tools like WordPress, MailChimp, Google Analytics, Hootsuite, and Canva, with strong communication skills and a can-do attitude. Previous experience in the charity sector in a similar role is essential.
We will be considering applications on a rolling basis so please apply as soon as possible. In person interviews will be held on the 29th August (flexibility can be offered if required).
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to be partnering with The Urology Foundation—the UK’s only charity dedicated to all urological diseases and conditions. Through groundbreaking research, cutting-edge training, advocacy, and public awareness, the charity is transforming outcomes and saving lives across the UK.
We’re looking for a dynamic and driven Communications & Engagement Officer to join their passionate team on a permanent basis. In this vital role, you’ll help shape the organisation’s voice, grow its reach, and strengthen connections with supporters, patients, clinicians, and the wider public. From crafting compelling stories to leading impactful campaigns, this is an exciting opportunity for a creative communicator ready to make a meaningful difference.
Key Responsibilities:
- Manage and grow the charity’s social media presence through engaging content creation, scheduling, and performance analysis.
- Write and edit compelling content for newsletters, the website, and digital campaigns, including patient and clinician interviews.
- Lead on the production and distribution of regular e-newsletters, collaborating with internal teams to source and shape content.
- Keep the website up to date with accurate, accessible, and engaging content.
- Support awareness and advocacy campaigns, helping to ensure consistent messaging across all communication channels.
- Assist in planning and promoting fundraising and community events, building relationships with supporters and stakeholders.
Person Specification:
- Strong writing and editing skills, with the ability to communicate complex information clearly and appropriately for different audiences and platforms.
- Experience in a communications, marketing, or engagement role—ideally within the charity, healthcare, or membership sectors.
- Confident using social media management tools (e.g. Hootsuite) and basic design platforms such as Canva to create digital content.
- Excellent organisational and time management skills, able to juggle multiple projects and meet deadlines with attention to detail.
- A collaborative team player with a proactive mindset, excellent interpersonal skills, and a genuine interest in health-related or mission-driven work.
What’s on Offer
Salary: c.£33,000 per annum
Working Pattern: Hybrid Working, 3 days a week in Central London office, Flexible hours and Part Time also possible
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Permanent, Full Time
Circa £40,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
This is a brand new role and would suit someone who has excelled in a similar role and can play a big role in defining and shaping the donor engagement strategy. It has been created to support the new fundraising strategy objective to retain over 10k regular donors and to drive deeper engagement with over 30k supporters. The postholder will have an opportunity to make a significant contribution to the Fund’s long-term income. You will work as part of the Individual Giving team and maximise supporter engagement through both offline and digital activity. The postholder will take the lead on scoping, proposing and implementing multi-channel stewardship campaigns with the right message to the right people at the right time.
You will have proven experience in managing supporter stewardship campaigns across a broad number of channels as well as setting and managing budgets and meeting KPIs. With experience of fundraising databases, creating supporter journeys and briefing and working with external agencies. You will also have excellent communication and interpersonal skills and show initiative, flair and enthusiasm for the work of the Fund.
The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 11th August 2025, 5pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Lead transformative organising programmes with communities across the UK to build power and win change.
About the role
This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.
Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.
This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Training and development
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Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.
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Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.
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Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.
Community building and partnerships
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Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.
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Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.
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Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.
Team leadership
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Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.
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Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.
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Collaborate with team members to improve internal systems, document learning, and refine training practices.
Fundraising and sustainability
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Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.
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Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.
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Represent Act Build Change in networks and at events within the broader social justice ecosystem.
What we’re looking for
Essential experience and skills
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Professional with management experience in the charity, social justice, or non-profit sectors.
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Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.
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Experience in community organising, including engaging local communities and developing impactful campaigns.
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Experience in designing, delivering, and evaluating high-quality training programmes.
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Experience in fundraising and financial management.
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Comfortable using digital tools and platforms.
Desirable experience and skills
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Experience of using coaching and/or collective care methods in organising and management contexts.
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Lived experience aligned with the communities we work alongside.
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Lives outside of London.
Personal qualities
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You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.
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You understand social justice movements, community organising methodologies, and power building initiatives.
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You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.
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You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.
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You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.
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You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.
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You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.
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You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).
What we offer
Salary and benefits
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£45,000-£51,500 salary, depending on experience.
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Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
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Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
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Pension scheme and enhanced parental leave and sick pay.
Working arrangements
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Fully remote working (must be within 4 hours of central London).
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Access to office space in London when needed.
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Co-working space expenses available for those based outside London.
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Occasional travel to London may be required (up to twice a month), with expenses covered.
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Team away days around the UK (up to four times a year), with expenses covered.
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Full equipment and tech support provided.
Growth and impact
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Direct contribution to building people's power and making positive social change.
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Collaborative, mission-driven work environment with impact across the UK.
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Professional development opportunities including training and events (assessed on an individual basis).
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Clear growth pathway in an expanding team.
How to apply
Please note:
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This role is for UK-based candidates who have the right to work in the UK.
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Applicants that do not follow the instructions below may not be considered.
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Due to the volume of applications we may not be able to respond to everyone.
What to send
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Your CV (PDF, max. two pages).
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A supporting statement answering the questions below (PDF, max. 500 words per question).
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Both documents attached to your email and a mention of where you found this role.
Questions to address
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Why Act Build Change?
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Tell us about a team you have organised – what action did they take and why did it matter?
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Describe a training you delivered – what was its impact?
Next steps
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Email your application by Tue 26 Aug 2025 at 23:59.
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First round interviews will begin the week of 15 Sep 2025.
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The role will start from Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
King’s College Hospital Charity
King’s College Hospital Charity aims to improve the experience of patients, family and friends at King’s. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It’s important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support.
Our Values
We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King’s College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity.
The Role
Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, in-memory and legacy. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals.
Key Tasks
• Using evidence-based insights, support with the planning and implementation of several direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learning of programme to enable enhancements and improvements
• Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams
• Creation and delivery of our regular giving and lottery stewardship journeys. This will include researching and proving content, engaging with supporters and looking for opportunities to cross-sell
• Being proactive in writing up process documents and maintaining documents for Individual Giving Team
• Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses
• To support the Head of Supporter Engagement with the development of a legacy marketing programme
• Creation and delivery of our in-memory stewardship journey, including donors who set up tribute pages on MuchLoved
• Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations
• Work with our Supporter Services Team to monitor and action all feedback, and properly record supporter interactions on our database
• Work with the Communications Team to develop internal messaging for the Charity and King’s College Hospital NHS Foundation Trust
• Work with the Finance Team to process invoices and ensure activities are properly coded
Charity systems & compliance responsibilities
As an employee of Kings College Hospital Charity you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are:
• Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements
• You have a general duty of care for the health safety and well-being of yourself, work colleagues’ visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post
• You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records
• You are responsible for complying with the Charity’s policies and procedures
• You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff
Other
It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post-holder.
Changing lives, pioneering care


The client requests no contact from agencies or media sales.
Dedicated to creating social change through music, AudioActive provides free open-access sessions, workshops, and opportunities that empower young people in Sussex to explore their talent, find their voice, and shape their futures. Whether it’s emerging rappers, producers, or vocalists, AudioActive nurtures raw potential, providing young people with the tools to turn passion into purpose. From grassroots sessions to talent development, AudioActive is where music meets social impact. We are restless, unafraid, and excited about what we do.
The Director of Operations is a delivery-focused leadership position responsible for ensuring AudioActive runs like clockwork. This role is perfect for someone who thrives on creating order from complexity, enjoys the satisfaction of well-oiled systems, and takes pride in operational excellence. You’ll be the backbone that ensures everything functions seamlessly, allowing our creative teams to focus on their transformative work with young people.
As part of the Senior Management Team (SMT), integrity and discretion in handling sensitive information will be paramount. Our ideal candidate thrives in a collaborative environment, ready to contribute to the growth of our organisation. Enthusiasm, a positive attitude, and a passion for our mission are qualities we highly value. If you are a proactive starter-finisher with these attributes and a commitment to making a difference, we invite you to join our team.
Responsibilities:
LEADERSHIP
- Contribute to ongoing development of the business and strategic plans
- Lead implementation of operational plans and decisions
- Deputise for CEO when required
- Support learning and development of direct reports
- Develop and maintain key stakeholder relationships
- Identify operational development opportunities for the organisation
OPERATIONAL MANAGEMENT
- Lead organisational governance and operational functions
- Develop and maintain operational systems and solutions
- Responsibility for building and asset management
- Ensure compliance with statutory requirements
- Oversee GDPR, insurance, and health and safety protocols
- Implement and maintain quality management systems
- Oversee IT infrastructure and digital systems
- Manage the Trustee Meeting organisation, document generation, trustee communication and administration
- Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
- Ensure environmental considerations are factored into organisational decision making.
SYSTEMS EXCELLENCE & PROCESS MANAGEMENT
- Design, implement and continuously refine operational workflows and procedures
- Establish and maintain comprehensive process documentation and standard operating procedures
- Conduct regular systems audits to identify inefficiencies and implement improvements
- Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
- Develop fail-safe procedures and contingency planning across all operational areas
HUMAN RESOURCES
- Design, implement and continuously refine operational workflows and procedures
- Establish and maintain comprehensive process documentation and standard operating procedures
- Conduct regular systems audits to identify inefficiencies and implement improvements
- Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
- Develop fail-safe procedures and contingency planning across all operational areas
See attachment for further responsibilities
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.
This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.
Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature.
You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.
Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan that promotes the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, while also increasing online and social media presence.
Ideally, we would like the successful applicant to be able to come to the office in Essex at least once a week.
About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should possess a strong understanding of marketing and communication principles and practices, as well as digital marketing and social media. You should also be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.
Dementia Adventure is an evidence-led, multi-award-winning national charity that helps people living with dementia and their carers enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.
To be considered for this role, please apply through Charity Job by submitting your CV with a cover letter outlining what attracted you to the role, your suitability for the role and your availability (including whether you’re interested in interim, permanent, or both).
The client requests no contact from agencies or media sales.
Please note the salary band for this role is £37,700.00 to £40, 599.00 depending on experience and will be for full time hours.
Available as a hybrid role (including working in Bradford office) or remote.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context
We are building a church-based movement against poverty, delivering the right messages at the right times to inspire action and support. Our goal is to strengthen the CAP supporter and church movement to "Face it, Fight it, End it - Together."
We inspire our supporters to give, act, and pray, demonstrating hope to those burdened by debt and poverty. We highlight how God uses CAP to mobilise people and churches, transforming lives, churches, communities and society itself.
We are driven to raise the necessary funds and partnerships needed to achieve CAP's vision of transformed lives, thriving churches, and an end to UK poverty. We collaborate with other fundraising and communications teams to provide a fantastic and rewarding supporter experience.
Purpose
The Philanthropy Leads, reporting to the Head of Philanthropy, are responsible for inspiring new prospective, cultivating and stewarding high-value donors into greater involvement with Christians Against Poverty. They aim to draw supporters closer to the work we do, deepening their relationship and support of CAP. Income from CAP¿s major donors is vital for the future expansion of CAP in the UK.
Each Philanthropy Lead may be allocated one or more area of Philanthropy engagement in order to specialise in, but will be expected to support in any area as required. Such areas include:
Principle gifts
Philanthropy prospecting and development
Trusts and Foundations
Along with seeking direct support for the organisation Christians Against Poverty, there is also an expectation for the postholders to support the raising of funds for the wider movement, particularly for local Church frontline partners.
They themselves will be an experienced and confident relationship builder, communicator and fundraiser, cultivating relationships with high-value donors and partners to achieve ambitious targets.
Passion
Our supporters are more than donors, they are a crucial part of the work we do. We are passionate about ensuring our supporters feel connected, engaged, inspired and committed to tackling poverty in the UK through CAP. We want to give our supporters the best experience of Christians Against Poverty.
Responsibilities
- Strategic Implementation & Fundraising
- Implementation of a strategic plan to significantly increase major donor income, with a target of 17.5% of overall revenue within 3 years.
- Implement a comprehensive fundraising strategy for major donor income, aligned with CAP's overall strategic priorities.
- Execution of market research and competitor analysis to identify new funding opportunities and best practice in Philanthropic fundraising.
- Build strong relationships with key internal stakeholders, in order to identify points of engagement and draft appropriate funding bids.
- Represent CAP at high-level events and conferences to build relationships with potential donors and partners.
Major Donor Development
- Manage a designated caseload of high-net-worth individuals or trusts, cultivating deep and meaningful relationships.
- Conduct face-to-face meetings, personalised communications, and bespoke stewardship plans to cultivate and steward major donors.
- Develop compelling restricted funding projects to attract major donor investment.
- Implement a donor recognition program to acknowledge and celebrate major donor support.
Philanthropy Team Membership
- A member of the Philanthropy Team of our Mission and Movement Directorate.
- Providing peer support and development with other members of the Philanthropy Team, fostering a high-performing and collaborative environment.
- Work with the Head of Philanthropy to set ambitious targets and KPIs for the postholder, ensuring they are aligned with overall fundraising goals.
- Ensure the timely submission of funding applications and effective stewardship of grant and donor relationships.
- Implement robust systems and processes for donor relationship management, data analysis, and performance tracking.
Impact & Reporting
- Ensure that the CRM is updated with engagements, proposal submissions and engagement plans in a timely fashion.
- Develop compelling narratives and impact reports that effectively communicate the impact of major donor support.
- Track and analyse key performance indicators (KPIs) to measure the effectiveness of fundraising efforts and identify areas for improvement.
- Provide regular updates on fundraising progress to the Head of Philanthropy.
Innovation & Best Practices
- Stay abreast of current trends and best practices in major donor fundraising.
- Implement innovative fundraising strategies, such as engaging new philanthropists, digital engagement, corporate engagement and high-impact events.
- Evaluate philanthropy activities with the rest of the team and the Fundraising Insight & Innovation team to develop a deeper understanding of supporters and identify new prospects, making data-informed decisions.
- Champion a culture of continuous learning and improvement within the Philanthropy Team.
- Create opportunities for supporters to engage at a senior level and deepen their relationship with CAP, working with the CEO and other senior staff.
Communications & Campaign Management:
- Plan philanthropy initiatives that in order to produce excellent bids, proposals, events, and reports, delivered on time and within budget.
- Coordinate with the Brand and Digital Engagement teams to align messaging and campaigns.
- Ensure philanthropy plans align with brand guidelines and fundraising regulations.
Measurable Outputs:
- Implementation of an annual philanthropy plan that contributes to the wider long-term fundraising strategy.
- Deliver assigned agreed annual income targets for philanthropy which may include:
- Major Donor income
- Trusts & foundations income
- Corporate income
- Deliver key philanthropy targets including:
- Number of major donor prospects engaged and converted to a managed relationship
- % of major donor caseload met
- Number of trusts applied to
- Average gift size from major donors
Skills required
- A proven fundraiser who can inspire, influence and deliver results
- Strong negotiation and influencing skills, particularly in securing philanthropic support and building partnerships
- Excellent interpersonal skills to build strong and collaborative relationships with internal and external stakeholders
- Excellent and passionate written and verbal communication skills
- Highly organised and able to manage competing priorities
- Strong financial literacy, including experience managing budgets, tracking performance and forecasting income
- Able to analyse complex situations, identify challenges, and make sound, data-driven decisions
- A high level of emotional intelligence
Essential:
- Proven track record of success in securing significant major gifts (5-6 figures) from high-net-worth individuals.
- Minimum 3 years of experience in high-value fundraising.
- Demonstrated ability to build and maintain strong, long-term relationships with high-net-worth individuals.
- Exceptional interpersonal, communication, and presentation skills.
- Strong strategic planning, analytical, and problem-solving skills
- Strong understanding of fundraising best practices and regulatory requirements.
Desirable:
- Experience of managing budgets for projects and campaigns.
- Knowledge of fundraising databases and CRM systems and Salesforce in particular.
Educational requirements
Essential:
- HND level or equivalent experience of critical thinking
Desirable:
- A relevant qualification in fundraising/marketing or equivalent in a relevant discipline (communications, sales).
The client requests no contact from agencies or media sales.
This is a rare opportunity to guide a values-driven charity that works across the city to support and stand alongside people seeking sanctuary. We believe Bristol should be a place where everyone feels safe, respected and able to thrive, no matter where they come from. Through our Sanctuary Awards, campaigns, partnerships and networks, we support schools, universities, health centres, arts organisations, faith groups and more to turn welcome into action.
As Director, you will lead our small, dedicated team, keep our strategic goals on track and be the driving force behind the next phase of our work. You’ll need to be someone who can hold both vision and detail, lead with clarity and warmth, and thrive in a collaborative environment.
If you’re a strong communicator with a passion for social justice, experience in leading people and projects, and a belief in the power of communities, we’d love to hear from you.
Deadline is midnight on Wednesday 27th August. Interviews will be held on Thursday 4th or Friday 5th September.
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources at which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. Very sadly, at the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.
War Child is looking for an experienced fundraising leader to step into a key senior leadership role during a year of real momentum.
As Interim Director of Philanthropy and Partner Engagement, you’ll lead a high-performing team of around 15, covering major donors, principal giving, trusts and foundations, institutional funding, corporate partnerships, and gaming. Together, the team brings in around £10m of War Child’s £15–16m annual income.
You’ll report to the CEO and sit on the Senior Leadership Team, with shared responsibility for income generation, strategic planning, and organisational leadership. This is an opportunity to guide a strong team through its next phase of growth, support exciting developments already underway, and help shape the future of War Child’s fundraising.
We’re looking for a confident, strategic leader with experience at director level, or someone ready to step up from a senior head role in a complex organisation. You’ll bring a strong track record in high-value fundraising, with the credibility and judgement to operate at executive level and lead a diverse team through a period of delivery and growth.
As Interim Philanthropy and Partner Engagement Director, you will:
- Oversee and support a multi-disciplinary fundraising team spanning major donors, partnerships, gaming, principal giving, institutional funding, and events
- Lead strategic planning and budgeting across the function, ensuring strong performance, income growth and long-term value
- Maximise outcomes from Winter Wassail (December 2025), War Child’s flagship gala event with a £2m target and major stewardship opportunity
- Support and strengthen the corporate partnerships function, working closely with the Head of Partnerships to refine strategy and unlock potential
- Guide the development of the principal gifts function, with a new senior hire expected before the handover
- Shape next steps for gaming and digital partnerships, following an external review
- Take a strategic view of events-based philanthropy, identifying opportunities to evolve and diversify
Ideal skills and experience:
- Significant experience in corporate partnerships, with the ability to develop strategy, support senior fundraisers and identify long-term opportunities
- Strong knowledge of high-value fundraising, including major donors, principal giving and events-led philanthropy
- Experience leading managers and senior fundraisers across multiple income streams, ideally within a similarly sized or complex organisation
- A strategic mindset, with hands-on involvement in planning, budgeting, forecasting and performance reporting
- A collaborative, emotionally intelligent leadership style that combines high challenge with high support
- The ability to influence across teams and departments; experience in international development is helpful but not essential
- The confidence to represent War Child with major donors, partners, and senior stakeholders, both internally and externally
- Willingness to take ownership of compliance areas, including GDPR, gambling regulation and trademark risk, with support from internal specialists
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
- Annual leave – 28 days per year (full-time), plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
No child should be a part of war. Ever.
As an organisation Citizens Advice Doncaster Borough, we have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery. We are accredited to the highest level within the Immigration Advice Authority (IAA formally Office of the Immigration Services Commissioner (OISC)– this means we can provide immigration advice to all levels, including to appeal and judicial review. We are now looking to recruit an ambitious individual to join our growing team.
The candidate will be an Immigration Adviser of at least 2 years’ experience with a valid OISC/IAA level 2
The Immigration Adviser will have experience of delivering immigration advice across multiple channels including telephone work and be able to ascertain what level of accredited immigration advice a client is needing.
They will be able to handle their own caseload of matters from instruction through to completion, acting on behalf of clients. You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection.
At Cruse, we have recently launched our new strategy, setting out our charity’s plans to grow our income and build on our expertise and unique position in the sector. We provide expert bereavement and grief information and support, and our charity has been supporting people for over 65 years. We support adults, children and young people across England, Wales and Northern Ireland, through our national services, 84 local branches and online information about grief and bereavement.
You will lead the Community Fundraising and Individual Giving team to inspire support and donations from groups, organisations and individuals in local communities across England, Wales and Northern Ireland. You will oversee a range of activity across the Community fundraising team and manage a portfolio of relationships including Fundraising Champions (volunteers in branches) and key donors and supporters. You will review, inform and deliver activity to secure individual giving income and promote gifts in Wills, building our income from individuals including those who have received support from Cruse.
As part of the Income and Marketing/Communications Management Team, you will help shape plans to grow our income, raise awareness and increase engagement from volunteers and donors. Working with key colleagues in Services, Volunteering and Finance, and key volunteers, you will build our approach to Community and Individual Giving.
Timeline:
Closing date: 6th August 2025
Interviews: w/c 18th August 2025
NB We reserve the right to close the vacancy early if a high volume of applications is received.
The selection process will involve two stages. First interview will be by video call. Second interview is planned to be via video call, but we reserve the right for an in-person meeting.
If you require any reasonable adjustments to support you during the interview, please don’t hesitate to let us know—we’ll be happy to accommodate.
The client requests no contact from agencies or media sales.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
EXTERNAL RELATIONS
The External Relations (ER) unit comprises four complementary functions: Private Fundraising, Marketing & Mobilization, Policy & Advocacy and Operations & Analytics. To enable IRC to deliver our Strategy100 commitments, the ER unit established a bold new approach that enhances our ability to raise diverse and flexible funding aligned with IRC’s top priorities, while raising our profile and influence. The ER unit is international, with colleagues in more than 10 offices globally.
The Purpose of the Role
As Director of Communications, UK, you lead IRC UK’s core communications strategy with the objectives of growing our profile, influencing policy, driving income, and building our reputation. This is done by taking a strategic approach to generating effective messaging for cross-team use, creatively collaborating to produce cut-through external products across media and digital channels, and generating top tier media coverage in collaboration with communications, advocacy and fundraising colleagues globally. In this role you will be expected to use expert judgment to manage IRC UK’s reputation, as well as ensure media and digital outputs protect clients, staff and programming from harm.
The Director will report to the UK Executive Director and the Acting Senior Director of Global Public Affairs. The Director will collaborate closely with the Director for Digital Engagement, UK Advocacy Director, and the Director of UK Mass Markets to meet the organization’s strategic objectives surrounding profile, income and influence.
Scope and Authority
Authority:
●The role holder sets strategic direction for UK communications, with a focus on earned media, public advocacy and organic digital.
●The role oversees the UK comms operational budget, with access to the Global External Relations budget.
●The role has the authority to brief journalists with agreed messaging and act as spokesperson for the organisation.
●The Director will line manage the communications team and other positions when required.
●The role is a key member of the UK Senior Management Team, with collective responsibility for the leadership, culture and efficacy of IRC UK.
Key Working Relationships
●Reports to the UK Executive Director and Acting Senior Director Global Public Affairs & Communications.
●Close collaboration with External Relations staff in the UK, US and globally, including Policy and Advocacy, Mass Markets, Fundraising, Awards Management, Digital Engagement, Entertainment Relations, Creative Studio, and Experiential Marketing.
●Works closely with key country directors, country programme staff and technical unit colleagues.
●Supports policy staff in the IRC President’s Office on key UK messages and policy initiatives involving the IRC President.
●Works closely with counterparts in NGOs and donors particularly FCDO and the DEC.
KEY ACCOUNTABILITIES
Strategic Direction
●Raise IRC UK's profile, income, influence and brand in the UK market by developing and delivering a 360 comprehensive communications & marketing strategy that reaches target audiences, attracts new supporters, and connects supporters with IRC clients.
●Partner with global external relations leadership to set Key Performance Indicators for achieving the strategy, and drive and monitor progress towards them with the support of your team.
●Contribute to the development and delivery of the UK Strategic Plan.
Team Management & Stakeholder engagement
●Manage a team of communications professionals, setting objectives, portfolio scope, and partnering on professional development opportunities
●Drive creative insights and strategic thinking within the UK comms team and influence / maximize policy, advocacy and fundraising outputs and results
●Lead strategic communications planning to maximize opportunities of partnering with income and influence objectives and outputs
●Ensure the UK Communications Team are clear on systems, processes and organization to drive efficiency and team productivity
●Review team performance quarterly and present on results to global stakeholders
●As a member of the UK Senior Management Team (UK SMT) support the UK Executive Director in the creation and delivery of IRC UK strategies and priorities, foster cohesion and collaboration among UK based departments, representing the needs and objectives of the team in the UK SMT and UK office.
Execution: Driving IRC profile, influence and income; and protecting the reputation of the IRC
●Work alongside global communications colleagues, Policy & Advocacy colleagues, Digital Engagement and UK Fundraisers to develop appropriate messaging on key proactive and reactive issue areas across the scope of IRC’s work.
●Plan and identify key moments of opportunity for IRC UK Communications according to internal and external landscape and timetables.
●Ensure pro/reactive message accuracy and cut through calls to action that engage audiences for proactive campaigns and news cycle opportunities.
●Develop, commission and drive creative cut-through tactics and products, from revealing IRC research and analysis to emergency media briefings.
●Secure top tier media coverage of IRC’s work, solutions and innovation, balancing mentions with long-form/features and profiles.
●Influence and shape key media and digital narratives around IRC UK priority issues.
●Oversee strategic media opportunities by commissioning, writing, editing and disseminating messaging for multi-channel use includingpress-releases, op-eds, statements, web and social content to secure coverage of the IRC in the UK across print, broadcast and online media.
●Work with global communications colleagues and country office staff to create strong, persuasive and impactful outputs, and to arrange interviews and media visits to frontline work.
●Act as a spokesperson for the organization in the media as needed.
●Liaise closely with Fundraising teams to collaborate on timely messaging, client-centered storytelling, digital outputs, and media coverage to bring in donations to the IRC during emergencies and other fundraising appeals.
●Manage the communications component of IRC UK’s relationship with the DEC and lead communications on DEC appeals.
●Use expert judgment to ensure the IRC’s brand is protected and to develop and enact strategies to enhance IRC’s reputation, as well as ensure media outputs protect clients, staff and programming from harm.
●Ensure coordinated and topical messaging across media outreach and digital channels.
●Establish close relationships with press counterparts within statutory donor organizations that lead to opportunities to promote IRC in the media.
●Leverage IRC’s President and CEO, and UK Executive Director to grow our profile in the UK, through proposing and implementing op-eds, interviews and other media activities.
●Support, prepare and coach staff, spokespeople and board members for media interviews and visits; and provide guidance across the organisation to dealing with media.
●Build expertise on current and potential issues in the humanitarian NGO arena via research and monitoring of national media and competitors and in liaison with global colleagues.
●Work with the global media colleagues to ensure that IRC has a system for managing media enquiries at all times, as needed.
●Responsible for reporting to the IRCUK board, subcommittees and Executive Director on press activity, trends and upcoming opportunities.
●Responsibility for the budget oversight, tracking & administration as well as ensuring adherence to financial processes
PERSON SPECIFICATION
Experience
●**Track record in creating, driving and evaluating a 360-degree communications and marketing strategy that focuses on media, digital and enabling income.**
●**Experience leading and managing media and digital teams.**
●Experience navigating and influencing within large matrixed organizations.
●Extensive experience of developing key messages and implementing media strategies with an international, and ideally humanitarian or development focus.
●**Experience of conducting media relations and communications opportunities in developing countries and sensitive contexts.
●Experience of organising international media visits to projects in order to facilitate reporting on key issues.**
●**Experience responding to reputational threats.**
●**Experience leading a digital communications team that delivers breakthrough digital content
●Experience/knowledge of tools for monitoring media coverage and digital results.**
●Experience of dealing with media enquiries into crisis and sensitive issues.
●Experience of acting as a spokesperson for an organisation.
●Experience managing a budget, ensuring timely payment and adherence to finance protocol
Skills and Knowledge
●Creative thinker who can identify opportunities and collaborate internally to produce external products that cut through media and digital and meet strategic IRC UK objectives.
●Strong communication and interpersonal skills: ability to communicate effectively with colleagues both in the UK and overseas and manage working relationships diplomatically.
●Excellent eye to detail and commitment to high speed and high quality writing and editing
●Strong understanding of marketing and how communications intersect with income generation, and influencing
●Strong organisational and time management skills: ability to prioritise team’s work, and multi-task in a fast-paced work setting.
●Good knowledge of UK and international media landscape and news cycle
●Good instinct for digital marketing and digital environment
●Good contacts with key UK journalists and media outlets, and knowledge and ability to develop relationships quickly.
●Excellent writing, editing and proofreading skills; adept at writing clean, engaging, jargon-free copy for a range of channels.
●Ability to represent IRC-UK and the wider IRC professionally and appropriately at all times.
●Knowledge/interest in international affairs, particularly of conflict and humanitarian crises and issues.
●Knowledge of key political debates in the UK around international development and aid.
●Flexibility as regards working hours, as the need arises.
●Willingness to travel occasionally to conflict areas.
●Fluency in English, spoken and written.
We’re looking for a Marketing & Content Lead – Social Enterprise to build the campaigns, content and strategies that drive income and shape the future of student-led commercial enterprise.
At the University of Manchester Students’ Union, we run a student bar, a coffee shop, a merch line, music venues, trips and events but not to generate profits for shareholders. We run them to fund services, societies, jobs, activism and frontline student support. Our commercial offer is values-led, student-powered and entirely reinvested into our mission.
As Marketing & Content Lead – Social Enterprise, you’ll lead the creative and strategic direction for marketing across 532 Bar & Kitchen, Corridor Coffee Co, Union Threads, and a year-round programme of trips, pop-ups and student-led events. These aren’t just places to hang out. They’re the engine that fuels the student experience. And your role will shape how they show up in student life.
This is not just a delivery role. You’ll be trusted to lead multichannel campaigns that blend brand storytelling with offer-led marketing. Increasing visibility, driving bookings, building loyalty and growing revenue. Whether you’re launching a new menu, rolling out a seasonal loyalty scheme, or amplifying a society-led event, you’ll ensure our marketing is student-first, insight-driven and culturally relevant.
You’ll work across Business Development, Events, Design, and Insight to deliver joined-up campaigns that feel fresh, engaging and purposeful. You’ll lead content planning and campaign delivery, manage budgets, track performance, and shape how students connect with our commercial spaces. You’ll also line-manage a graduate staff member and support a wider network of student creatives.
We’re looking for someone who’s:
- Experienced in leading multichannel marketing campaigns (hospitality, events, retail or student contexts preferred)
- Skilled in brand copywriting, content planning, and digital channel management
- Confident using CRM, email and analytics platforms to drive performance
- Comfortable managing creative workflows and coaching others
Most of all, we want someone who sees marketing not just as a function, but as a force to build communities, shift culture, and create a new model for student-led commercial success.
The client requests no contact from agencies or media sales.