Digital product manager jobs

We are seeking a part-time Head of Finance and Operations to play a key role in supporting the smooth and effective running of CASE Europe’s London office. Reporting to the Co-Executive Directors, with a matrix line to the global Chief Financial Officer, this role offers a rewarding opportunity to combine strategic oversight with hands-on delivery across finance, HR and office operations.

Working closely with colleagues in Europe, Washington DC and Singapore, you will oversee regional budgeting and financial management, support audits and compliance, and ensure alignment with CASE’s global systems and processes. You will also lead HR activity for the Europe team of 15, manage office operations, and line-manage a small number of staff and matrix reports.

You’ll benefit from a range of workplace benefits including flexible working, season ticket loan, professional development opportunities, and on-site social and wellbeing activities. 

This role is ideal for an experienced finance and operations professional from a charity, membership or education-related setting who enjoys working autonomously, collaborating internationally, and contributing to a mission-driven organisation.

BookTrust – Fundraising Lead (Individual Giving)
Location: Hybrid with a minimum of eight office days per month in either London (Farringdon) or Leeds office.
Salary: £55,000 per annum.
Contract: Permanent, full-time.

BookTrust, the charity that champions the power of reading, is seeking an individual expert to strengthen and expand its individual giving fundraising to secure the financial support needed to get even more children reading and fulfilling their potential.

BookTrust is the UK’s largest children’s reading charity, reaching over 1.3 million children and families across England, Wales and Northern Ireland each year and delivering evidence-informed programmes that make a measurable difference to children’s reading behaviours. Their work is rooted in the belief that every child deserves the chance to enjoy reading and all the lifelong benefits it brings. In recent years, the charity’s work has focused on helping children from low-income and vulnerable family backgrounds to become regular readers.

This role will lead and manage the Individual Giving team to design and deliver an innovative, supporter-centric programme with a strong focus on loyalty, and plans to expand fundraising channels including digital, community fundraising and legacies, and to develop new fundraising products and increase engagement with new and existing supporters.

Working closely with the Head of Fundraising, High Value Giving Lead and colleagues throughout the organisation, the post-holder will maximise opportunities to increase income and lifetime value and deliver compelling fundraising campaigns with excellent stewardship activities across multiple channels.

The ideal candidate will be a creative and confident individual giving specialist with a track record across traditional and digital channels and covering all parts of the supporter journey from acquisition to long-term retention. Proven success growing individual giving income and a passion for public engagement will be a must, alongside the ability to work in a complex, multi-channel environment. An excellent communicator, you will be able to share the impact of BookTrust’s work in clear, compelling ways and use your collaborative and hands on leadership skills to motivate your team to achieve excellent outcomes for children and families.

This is an exciting time to join a friendly and supportive fundraising team, with individual giving identified as a key income stream for the charity’s ambitious plans to grow income significantly over the next five years.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 2nd March, 9.00 am. 

Are you an experienced fundraiser, with a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you! 

As a member of the Direct & Digital Marketing Squad, you would be responsible for the delivery of fundraising appeals and supporter engagement activity,to show our supporters the impact of their support and give them the opportunity to become even more engaged in Tearfund's mission.

We are particularly looking for a fundraiser with a passion for direct marketing, who has experience in delivering multi-channel individual giving and supporter engagement campaigns. We are especially keen to hear from those who are experienced in both print and digital direct marketing.

Do you have the following experience?

• Planning and delivering direct marketing fundraising or individual giving campaigns, such as direct mail appeals.
• Planning and delivering multi-channel supporter engagement campaigns to a range of audiences
• Working across print, direct mail and digital channels to deliver campaigns
• Project managing complex projects with multiple stakeholders
• Monitoring and evaluating campaigns, with a test and learn mentality
• Working collaboratively with a range of stakeholders including creative agencies

Do you have the following skills?

• Ability to see through activity from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality

If your skills, experience, and passion match these requirements, we'd love to hear from you!

Hybrid Working: This role offers hybrid working. You'll work from Tearfund's Teddington office and from home, as agreed with your line manager.

We currently have two positions available: 

• 1 x permanent full-time position. The salary is £39,934 per annum full time equivalent
• 1 x part time (21 hours per week) 12 month maternity cover contract. The salary is £23,960 per annum part time equivalent

Please indicate in the Supplementary Statement section of your application which role you are applying for.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

All applicants must be committed to Tearfund's Christian beliefs.

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure. 

This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.

The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.

Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.

About the Investment Team

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.  

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.  

Key responsibilities

Finding high potential charities and non-profit partners for our portfolio

• Identifying potential charitable organisations for investment 
• Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential; 
• Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
• Developing and presenting high quality investment propositions to our Investment Committee.

Managing partnerships with portfolio partners

• Managing relationships with partner Chairs and CEOs 
• Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase 
• Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
• Escalating key risks on performance, leadership and safeguarding 
• Conducting annual partnership review with Sector Leads and partner CEOs
• Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements. 

Supporting portfolio partners 

• Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
  • clarify theory of change,
  • define long term ambition,
  • develop growth strategy
  • achieve a step change in the delivery and performance management of outcomes,
  • strengthen leadership (individual and collective) and governance capabilities,
  • develop path to scale,
  • build financial resilience;
• Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
• Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
• Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
• Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.

Support to Impetus

• Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
• Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
• Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
• Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
• Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
• Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
• Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.

Person specification

Essential

• A commitment to Impetus’ mission.
• Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
• A talent for strategic thinking around complex issues.
• Strong financial acumen and analytical skills.
• Understanding of impact measurement and evaluation fundamentals.
• Tenacity and initiative.
• Ability to flex personal style to needs of charity and leadership.
• Growth mind-set to seek out and act on feedback.
• Proven ability to work independently, and to exercise good judgment.
• Strong planning and time management skills.
• Interest in partnering closely with charities that are doing what it takes to get better.
• A commitment to equity, diversity and inclusion.

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable

• Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
• Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
• Knowledge and expertise in UK education or youth employability sectors.
• Board experience in private, public or third sector.
• Understanding of or experience with commissioning impact evaluations.

Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.

90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.

The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.

The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.

The successful candidate is expected to be an expert in their field.

Closing date for applications: 9:00am on Friday 20th February 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Church Engagement and Marketing Officer

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).

Contract: Permanent

Hours: 28 hours per week (0.8FTE)

Salary: £30,000 FTE pro rata (£24,000)

Annual Leave: 22 days + 3 discretionary days

Church Urban Fund has a proud history of being good news within our low-income communities across England. We partner with churches, social action charities and different faith communities to end poverty together.

For almost 40 years, Church Urban Fund has been enabling and supporting mission and ministry amongst the lowest income communities. Over the years we have developed several programmes which have made significant grassroots impact. Despite this work, and the work of many others, levels of poverty and engrained inequality remain desperately severe, despite living in one of the wealthiest countries.

This newly created role seeks to help us resource churches across England, so that we can achieve our vision of ending poverty and doing this together.  The successful postholder will be key in helping develop new resources that sit alongside our very successful Growing Good resource and form part of our expanding Knowledge Bank that enables churches to have the knowledge, confidence and connection to engage with social action as a core part of their mission and serve their local communities.  This role will also be influential in helping plan and deliver our increasingly popular and well attended webinars and in person events.

Our core mission is shaped by the drive to end poverty in all its forms, by developing partnerships and programmes to create a movement of love, justice and mercy. We are inspired by Jesus’ ministry to be with and alongside and serve the most marginalised and vulnerable in society, and follow his teaching to love our neighbours as ourselves.

We are seeking someone who is passionate about resourcing local churches to have knowledge, confidence and connection in serving their local areas, is skilled in developing and refreshing resources, can be persuasive in encouraging churches to engage with CUF’s range of resources, and is experienced in managing events (online and in person).

If you feel that this role could be for you, we would love to hear from you.

How to apply

To apply, please email an up-to-date CV and covering letter (only applications with a covering letter and CV will be considered for shortlisting) outlining your relevant skills and experience, relating to the listed responsibilities and person specification to the HR Officer.

Closing date: 17:00 Monday 2nd March 26 with interviews to be held on 12th March 26 online

We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.

We have an exciting opportunity to join Bristol Animal Rescue Centre as Individual Giving Officer.

Job title: Individual Giving Officer
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements
Contract: Permanent
Job type: Full or Part time
Hours per week: 35 hours per week to be worked during our office hours (Monday-Friday 8am-4pm or 9am-5pm). Part-time (minimum of 28 hours per week) will be considered. Occasional weekend and evening work if required for fundraising and supporter events for which TOIL will be agreed with the line manager.
Salary: £27,000 – £30,000 per annum, pro rata depending on experience (£21,600 – £24,000 actual for 28 hours per week)

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

As Individual Giving Officer, you will plan and deliver impactful direct response fundraising campaigns across digital and offline channels. You’ll manage a portfolio of individual giving products including appeals, regular giving, in-memory giving, lotteries and raffles – using audience insight, segmentation and performance data to continually optimise results.

You will play a central role in shaping supporter journeys, improving acquisition and retention, and strengthening digital fundraising performance through email, paid and organic social, website content and integrated campaigns.

This is a hands-on campaign role ideal for someone with strong direct marketing and digital marketing experience who enjoys using a combination of creativity and analysis to shape innovation and fundraising product development.

About you

We’re looking for a direct marketing professional who can balance creative campaign thinking with data-led decision making.

You’ll ideally bring:

• Experience delivering direct marketing campaigns across digital and offline channels
• Proven experience in digital marketing, including email marketing, paid and organic social advertising and website content
• Strong understanding of direct response principles and supporter/customer journeys
• Experience managing multiple campaigns and timelines
• Excellent copywriting and editing skills for fundraising or marketing campaigns
• Confidence using CRM systems for segmentation, reporting and analysis
• Experience working with campaign suppliers such as agencies, printers or mailing houses
• Strong project management and organisational skills
• A creative, test-and-learn mindset focused on performance and optimisation
• You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.

Application closing date: Midnight on 1 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

We are seeking a highly organised, analytical and proactive Project Officer to join our Professional Standards team at the Royal College of Radiologists (RCR).

This is a fantastic opportunity to contribute to work that directly shapes clinical practice and supports radiologists and oncologists in delivering safe, high quality patient care.

The Professional Standards team leads the development of professional guidance and resources used across imaging and cancer services. As Project Officer, you’ll coordinate multiple projects from initiation through to publication, collaborating closely with clinical experts, College Officers and colleagues across the organisation. If you thrive in a dynamic environment, enjoy problem solving, and have exceptional attention to detail, we’d love to hear from you.

What you’ll do

• Coordinate multiple guidance and standards projects from start to finish.
• Support clinical working groups with meetings, actions and project documentation.
• Contribute to drafting, editing and quality checking medical guidance.
• Manage version control and ensure documents are clear, accurate and publication ready.
• Work with teams across the organisation to support dissemination, evaluation and review of resources.

What you’ll need

• Strong project planning and coordination experience.
• Knowledge of project management principles and systems.
• Excellent written communication and advanced Microsoft Word skills.
• Exceptional accuracy, attention to detail and organisational ability.
• Confidence working independently, managing competing deadlines and solving problems.
• Strong stakeholder communication skills and a collaborative mindset.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Income and Engagement Specialist

Are you a senior engagement specialist or fundraising leader who can see the big picture and also knows how to make things work brilliantly day to day? Do you believe that great systems and smart data only matter if they help you build more meaningful relationships with real people?

At Mencap, we’re at a genuinely exciting point in our journey. Our new strategy, Mencap 2030, sets out a bold ambition for the future, and engaging and growing our supporter base is central to making it happen. We’ve made significant investment in our engagement capability, including a state-of-the-art CRM, alongside face-to-face fundraising and digital innovation.

We’re now looking for an experienced leader to step into a senior interim role, providing stability, leadership and momentum across our engagement activity during a period of transition.

This role will lead all of our mass fundraising and engagement activity, including Individual Giving, Legacies, Community & Events Fundraising, and Supporter Care. It is a senior, influential role shaping how supporters experience Mencap, how we grow income sustainably, and how we build long-term relationships rooted in trust and shared values.

As part of the interim remit, the role will also provide operational oversight and support to our High Value Relationships team, working closely with the interim Executive Director of Fundraising and other colleagues to ensure continuity, strong performance management and clear oversight of income and KPIs during this period.

You’ll bring strategic vision and clarity, alongside strong operational judgement. You’ll know how to turn insight into action, how to use data intelligently (without losing the human touch), and how to lead teams through change with confidence and care. You’ll be comfortable holding performance, using financial and KPI information to support delivery and decision-making.

Just as importantly, you’ll recognise that our supporters aren’t just numbers or segments – they’re individuals who care deeply about our work and want to feel connected to the difference they’re helping to make.

You’ll lead the place where Mencap’s fundraising brand, proposition, and voice really come to life, designing experiences, appeals, campaigns and supporter journeys that reflect the voices and lived experiences of people with a learning disability and show the world why our work matters.

This is a full‑time role (37.5 hours per week), offered on a 9‑month fixed‑term contract, with flexibility on location.

If you’re excited by the opportunity to step into a senior interim leadership role, make the most of significant investment, and guide large, complex fundraising and engagement functions through an important period of transition, we’d love to hear from you! 

Apply now with an updated CV, applications close on 25th February, with interviews taking place shortly afterwards.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Head of Journeys and Personalisation

Job reference: REQ000934

£56,297pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Head of Journeys and Personalisation to lead the design and optimisation of full lifecycle digitally-enabled journeys and personalised supporter experiences at WWF-UK.

In this role, you’ll be responsible for shaping how supporters experience WWF-UK across their full lifecycle, ensuring journeys are relevant, engaging and aligned to both supporter needs and organisational priorities. You’ll lead and develop an existing email team that will, over time, evolve our journeys and personalisation capabilities and play a key role in a new Supporter Experience Directorate.

Working closely with colleagues across departments — particularly product owners, data and technology — you’ll design joined up, data, informed lifecycle journeys that guide appropriate next actions, build trust and deepen long-term supporter value. You’ll embed the use of insight, segmentation and experimentation into journey design. Your work will play a critical role in improving supporter satisfaction, trust and loyalty, while ensuring personalisation is used responsibly, ethically and in line with our values.

This is a senior role for someone who combines strategic thinking with delivery focus, is confident leading teams and influencing across disciplines, and is motivated by using journeys and personalisation to build loyalty and mobilise action in support of our mission.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

• Significant experience leading digital journeys, lifecycle marketing or personalisation, with clear accountability for outcomes and delivery

• Deep understanding of end-to-end journey and lifecycle design, across multiple products, channels, content and campaigns

• Strong track record of segmentation and audience strategy, improving engagement, retention or long-term value

• Experience of content and brand storytelling, ensuring journeys drive the right actions, outcomes and supporter experience

• Strong analytical and insight-led decision-making, translating data into clear priorities and actions

• Experience using experimentation, testing and optimisation to improve journey performance

• Hands-on experience with CRM and marketing automation platforms, delivering and optimising journeys

• Proven ability to lead and collaborate across multidisciplinary teams, managing performance and delivering shared objectives

• Strong communication and influencing skills, able to explain complex concepts clearly and engage a wide range of stakeholders

• Experience operating in a regulated, complex or values-led organisation, applying ethical and responsible use of data

• Qualifications or equivalent experience in digital, journey design or lifecycle marketing

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 03/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Head of Supporter Insight & Experience

Job reference: REQ000936

£56,297pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.

In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.

You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes

• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.

• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.

• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.

• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.

• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.

• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).

• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines. 

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 03/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Do you love to recruit, inspire, support and equip volunteers?

Do you have a passion for inspiring supporters to help people living in extreme poverty fulfil their God-given potential?

If that's you, then Tearfund's Fundraising Marketing team could be the right place for you!

This role is part of the Church & Community Building Squad, working with colleagues and volunteers to find and share stories of need and hope, to encourage new support and continued giving through working with churches and community fundraisers across the UK.

The Volunteer Relationship Executive role is responsible for the recruitment of new volunteers, and providing ongoing support for existing volunteers, ensuring they are inspired and equipped to represent Tearfund well. Volunteers are involved in speaking at churches, supporting at festivals and events and in community fundraising activities and the postholder should be experienced in these areas in order to provide the best support possible to our volunteers.  Could that be you? 

Do you have the following experience?

• Experience of volunteer management, training and recruitment
• Experience of volunteering and volunteer management and conference, events and festivals
• Experience of delivering fundraising talks
• Community Fundraising experience
• Demonstrable track record in achieving challenging targets and objectives

 Do you have the following skills?

• Ability to see through activities from start to finish
• A flexible approach to your work, showing agility to adapt and make changes if required
• Ability to influence and work alongside senior stakeholders
• Ability to build strong rapport with supporters and volunteers
• Strategic thinking, and desire to drive forward new ways of doing things, with a test and learn mentality.

If that's you, then our Fundraising Marketing Team would love to meet you.

This role is full time (35 hours per week) on a 12 month fixed contract, flexible working patterns may be considered. 

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager.

All applicants must be committed to Tearfund's Christian beliefs

The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for two experienced Health Information Editors with strong writing and editing skills and a background in producing evidence-based health information.

The role requires confidence working within Patient Information Forum (PIF) accredited processes, communicating complex information in Plain English and adapting content for different audiences and formats. It also involves working closely with clinicians and people with arthritis to review and improve information, ensuring it is accurate, accessible and inclusive.

The posts sit within the Health Information Team in the Services and Devolved Nations directorate. The team produces trusted print and digital information to support people at all stages of their arthritis journey, and this role plays an important part in maintaining its quality, relevance and accessibility.

About the role
This role offers the chance to work on information that has real reach and significance, supporting people with arthritis at moments when clear, trustworthy guidance matters most. It suits someone who enjoys balancing editorial judgement with empathy and who wants to see the wider impact of their work beyond the page.

You will be part of a supportive Health Information Team within a values-led organisation that supports flexible working, with opportunities to collaborate widely, develop your skills and contribute to how health information continues to evolve.

About you
We are seeking applicants who have the following skills and experience:

• Experience of working within Patient Information Forum (PIF) accredited health information production and review processes.
• Strong background in writing, editing and reviewing health information for public audiences.
• Ability to communicate complex health information clearly and accurately using Plain English principles.
• Confidence working with healthcare professionals to support review and sign-off of health information content.
• Ability to adapt tone and style for different audiences, formats and channels.
• Experience managing digital content using a Content Management System and writing for digital audiences.
• Knowledge of search engine optimisation practices and how to apply them to health information content.
• Excellent copywriting, editing and proofreading skills with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work collaboratively with colleagues, clinicians and people with lived experience.
• Awareness of the importance of equality, diversity and inclusion in health information.
• Self-motivation and the ability to work effectively both independently and as part of a team.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings.

As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 
• We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Arthritis UK where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.

Interview
Interviews are expected to take place in early March, with the first interviews provisionally scheduled for Monday 9 March 2026.

As a Disability Confident Leader, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

The essentials …

• Permanent, full-time (part-time considered)
• £32,000 - £35,000 (depending on experience)
• Hybrid working with 2 days per week based in our Bath office
• Expected start date of 26th May 2026

The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a ‘Publishing Platform Lead’ to maintain our established flagship publishing platform the Lyell Collection.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.

Overall responsibilities / requirements …

To oversee the smooth running of the Society’s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform.

You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society’s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential.

Key accountabilities

Platform maintenance

• Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society’s scholarly book and journal platform.
• Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance.
• Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution.
• Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses.
• Support development of new platform features and assist with implementation and QA.
• Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance.
• Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding.
• Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas. 

Third party tools and services

• Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc.
• Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW.

Accessibility

• Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives.
• Check that any changes in XML tagging or online display meet accessibility requirements.

The duties and responsibilities highlighted in this Job Description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

What we’re looking for …

We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.

Essential

• Experience with STM publishing platforms (Atypon greatly preferred)
• Strong working knowledge of JATS (and BITS) XML and HTML
• Experience at working with CrossRef and content registration
• Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms.
• Experience in QA testing, issue identification, and reporting to support platform quality and improvement.
• Excellent IT proficiency and full familiarity with the normal range of office/publishing software
• Strong troubleshooting, analytical, and problem-solving skills.
• Skilled in workflow documentation and technical communication.
• Effective facilitator and communicator with both technical and non-technical audiences.
• Organized, deadline-oriented, and able to manage multiple priorities.
• Graduate (or higher) level qualification

Desirable

• Experience with Atypon’s WAT publishing platform experience console
• Experience with Atypon Insights reporting system
• Publishing platform experience
• Multiresolution DOI knowledge
• Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce 
• Google Analytics
• Strong project management skills
• Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
• Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
• Ability to update accessibility statements and VPATs.

Person specification

• Excellent interpersonal skills, and a commitment to collaborative working across the Society
• Self-motivated, proactive, with the confidence to act independently and with a flexible approach
• A commitment to personal development and learning
• Ability to work under pressure and to deadlines, prioritising work accordingly
• Positivity and enthusiasm

A bit about us …

The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognitions scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

How to apply …

To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.

As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:

• Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
• State your initials only in the subject line when sending your application.
• Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.

First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.

All applicants must have the right to work in the UK. We are currently unable to support visa applications.

#publishing #publishing platform #platform maintenance #journals