Digital product manager jobs

Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters.

This role is an integral part of the Community Fundraising team, providing support to people raising funds for The Royal Marsden Cancer Charity and being the first point of contact for enquiries. Dealing directly with supporters, the role requires an effective communicator and proactive individual who is passionate about fundraising. The role will also support the Community Fundraising Manager and Senior Community Fundraising Executive with the stewardship of high value community fundraisers.

What you’ll be doing:

- Support and provide high levels of stewardship for supporters who are fundraising for the Charity.

- First point of contact for all community fundraising supporters, including answering incoming calls and meeting and greeting supporters that visit the Charity office.

- Work alongside the Senior Community Fundraising Executive to help identify and develop ways to encourage supporters to fundraise for the Charity.

- Send fundraising materials and thank supporters in a timely manner, keeping an accurate record of these communications on the database

- Ensure community fundraising information on the Charity website and displayed within the hospital is up to date.

What we’re looking for:

We’re looking for someone who is:

- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences

- Proactive with strong problem-solving skills

- Able to work efficiently and effectively on a variety of tasks using own initiative and good judgment

Why join us?

We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.

What we offer:

- 27 days annual leave rising with length of service

- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)

- Training, support and development opportunities

- Access to the Blue Light discount scheme and other discounts opportunities

- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more

- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes

- Opportunities for training and career development

Inclusion matters:

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

About the role

We’re looking for an experienced and strategic Individual Giving & Legacy Manager to lead and grow our Individual Giving, Legacy and In Memory fundraising programmes.

This is a pivotal role where you’ll drive sustainable income growth through innovative, data-led, multi-channel fundraising. You’ll shape supporter journeys, deepen engagement, and maximise long-term donor value across a range of channels including digital, direct mail, telemarketing, lotteries, face-to-face and press.

You’ll also line manage and support a team member, while working collaboratively with colleagues across fundraising, communications and service delivery to deliver compelling, supporter-focused campaigns.

What you’ll be doing

Strategic leadership

• Develop and deliver strategies to grow Individual Giving, Legacy and In Memory income
• Lead integrated, multi-channel campaign planning and delivery
• Drive innovation, testing and continuous improvement across supporter journeys
• Stay informed on sector and digital trends to keep our fundraising fresh and effective

Campaign delivery

• Oversee end-to-end campaign management across acquisition and retention
• Approve campaign briefs, messaging, segmentation and supporter journeys
• Ensure campaigns are insight-led, delivered on time and within budget
• Support the creation of high-quality content and storytelling

Product development & innovation

• Develop and optimise Individual Giving and Legacy products
• Identify and launch new fundraising propositions and digital initiatives
• Enhance journeys for key audiences including regular givers, legacy prospects and in-memory supporters

Data, insight & performance

• Champion a data-driven approach to fundraising
• Work closely with data teams on segmentation, targeting and personalisation
• Monitor KPIs, ROI, retention and lifetime value
• Use insight to inform strategy and support income forecasting

Leadership & collaboration

• Line manage and develop the Individual Giving & Legacy Officer
• Build strong relationships with internal teams and external partners
• Engage stakeholders including leadership, trustees and service teams
• Work with agencies and suppliers to deliver campaigns

Compliance & governance

• Ensure compliance with GDPR and fundraising regulations
• Maintain high standards in supporter care and ethical fundraising
• Manage budgets, monitor performance and take corrective action where needed

About you

We’re looking for someone who combines strategic thinking with a hands-on approach.

Essential

• Experience in Individual Giving, Legacy or Direct Marketing fundraising
• Proven track record of delivering successful multi-channel campaigns
• Strong understanding of supporter journeys, acquisition and retention
• Experience managing budgets and delivering against income targets
• Skilled in data analysis, performance tracking and forecasting
• Excellent communication and stakeholder management skills
• Experience managing and developing staff
• Highly organised, detail-oriented and confident working with data (including Excel)

Desirable

• Fundraising or marketing qualification
• Event management experience
• Experience using fundraising CRM systems
• Experience of working within a social care or disability charity would be advantageous, but isn’t essential. 

Why join us?

At Hft, we’re a values-led organisation where people genuinely look out for one another. Our teams are collaborative, supportive and focused on making a real difference.

In this role, you’ll have the opportunity to shape and improve how we deliver fundraising, while contributing to meaningful outcomes for the people we support.

• Home-based with flexibility and regular team connection
• A collaborative, values-driven culture
• The opportunity to shape and improve our fundraising approach
• A role where you can make a tangible difference in a purpose-led organisation

Selection process

We review applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team.

Successful candidates will then take part in a final stage, including a competency-based interview and the opportunity to meet the team.

Apply now or get in touch to find out more — we’d love to hear from you.

We are committed to recruiting people from diverse backgrounds and believe that a diverse and inclusive workforce helps us better support the people we work with to live their best lives. If there is anything we can do to support you to do your best during the application and selection process, please contact our recruitment team.

Location: Bristol, (hybrid working with remote options considered), UK

Salary: £47,800 to £51,000 pa FTE

Employment Type: Part-time, 28 hours per week. Permanent.

About  our  Organisation  

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.   

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.  

About the Opportunity  

This important role within the Digital team works with a range of stakeholders across Soil Association, to deliver a high-quality user experience on www. soilassociation .org and other Soil Association websites. 

Working closely with colleagues across the organisation, you will design high-quality user-focused content, using user insight, data and evidence to improve content quality, accessibility and effectiveness. You will develop and iterate the organisation’s content strategy and design and maintain content standards, governance and processes. 

You will also provide best-practice guidance, training and hands-on support to colleagues, helping teams build confidence and skills. You will advocate for user-centred, evidence-based content, working to embed best practice approaches across the organisation. 

Initially, the focus of the role will be supporting a large website replatforming project and content migration, implementing improved user experience, consistency, content quality and governance across our website content.  

You’ll be joining a friendly, supportive and motivated team, in a flexible and welcoming working environment. The role is hybrid – one day a week in Bristol office, but remote options considered. This is a part time role (28 hours a week), and we can be flexible about how you fit your hours into the week.

About You  

You’ll be passionate about user-centred design, with a strong background in content design. You’ll have practical experience of hands-on content design, and experience designing and iterating content strategy, standards and governance. 

You will be confident collaborating with stakeholders with a range of digital skills, supporting them to maintain content quality and standards. You’ll have experience of effectively advocating for user-centred design and its adoption.

You will know how to do user research, using data and evidence to create high-quality user-facing content. Experience of working in the charity or not-for-profit sector would be an advantage.

Our Benefits  

We offer a range of financial and lifestyle benefits to all our employees, including:   

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)  

• Pension scheme with ethical investment options and employer contribution increasing with length of service  

• Free membership of the Soil Association and discounts on organic produce  

• Volunteer days to give back to the local community or support green initiatives  

• Family friendly policies and flexible working   

• Cycle to work scheme  

• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce  

To Apply  

Click ‘apply now’ to submit your CV and Cover Letter. Please note we look at applications on arrival and reserve the right to close this vacancy early.  

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.    

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.    

Thank you for your interest in supporting our work at the Soil Association.  

Salary: £35,000 - £40,000
Contract: 12 month fixed-term contract (maternity cover)
Location: Remote
Closing date: 4^th May
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more

We have a very exciting opportunity for a Legacy Marketing Manager to join a national children’s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development.

As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk.

To be successful as the Legacy Marketing Manager you will need:

• Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns
• Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs
• Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2950JP.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Lloyds Bank Foundation 

Regional Public Affairs Manager 

Starting Salary: £50,582 (if based outside London); £53,777 (if based in London) 

Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask) 

Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales 

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role 

This is an exciting opportunity to support the delivery of impactful public affairs and influencing activity, strengthening regional voice and national impact. 

As Regional Public Affairs Manager, you will work closely with colleagues to support influencing activity across England and Wales, helping to build confidence, capability, and effectiveness. You will support engagement with decision-makers, campaigns, and partnerships, ensuring activity is aligned and impactful. 

You will play a key role in connecting local insight to national influencing, identifying emerging themes and helping to shape wider organisational priorities. You will also build relationships with external stakeholders, supporting activity that raises the Foundation’s profile and impact. 

About You

We’re looking for someone with experience in public affairs, policy, or influencing, particularly at local or regional level. You will have experience of supporting or delivering influencing activity and working with a range of stakeholders. 

You will be a strong relationship builder who combines practical delivery with the ability to use insight and evidence to inform work. A good understanding of the UK political landscape and a commitment to diversity, equity, inclusion and belonging is essential. 

How to Apply 

Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply. 

For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

Closing Date: Wednesday 13th May 2026 

Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00 

First Interview: Friday 22nd May 2026 

Second Interview: Wednesday 3rd June 2026 

As Individual Giving Officer, you will plan and deliver compelling campaigns to engage with and drive action from existing supporters. 

You will work on a range of products in this crucial income stream including regular giving, cash and lottery. 

This is an exciting time for the Individual Giving team and as a vital member of our team, you’ll work to maximise the return on investment made by Maggie’s in this area and achieve significant growth in revenue income - ultimately to bring Maggie’s cancer care to everyone who needs us.

Please note that interviews will take place w/c 11th May in our Hammersmith office.

Please see the attached job description for further details.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a much-loved local charity providing specialist care for people living with incurable illness, and we have a fantastic opportunity for a highly motivated and friendly individual who wants to make a real difference by raising funds for our caring services.

As Lottery Fundraiser, you’ll play a key role in a busy, ambitious and supportive team contributing to a vital income stream and community connection through our weekly lottery and seasonal raffles, with a focus on growing player participation, retention and engagement to maximise net contribution.  

With your strategic thinking and proactive approach, you will lead the development, coordination and delivery of campaigns to increase lottery and raffle participation, while identifying new opportunities to promote the sales of our celebration and wedding favours.

You’ll also have a good understanding of relevant regulation policies and codes of conduct, be comfortable in data management, and be able to work in accordance with the Gambling Act 2005.

Just like our care, our relationships with supporters are individual and with your great interpersonal skills and empathetic manner you will build relationships and strengthen our network of supporters through a variety of communications, including dealing directly with players on the phone.

Additionally, you will support and inspire a valued team of volunteers, using your leadership and mentoring skills to help them thrive as part of the lottery team.

Severn Hospice is such a rewarding place to work and if you’re a creative thinker with long-term vision and a passion supporting a local cause we’d love you to get in touch.

We’re excited to be partnering with Consumers International, a high-impact, international non-profit, membership organisation, working at the forefront of social innovation, consumer rights and global policy. This is a fantastic opportunity for a Communications Lead – a proactive, strategic thinker who can help tell their story to the world.

I’m especially keen to hear from individuals with persuasive communications experience, reaching out to industry makers, government, society, or influencing change at a charity, as part of your communications background. B2B Communications experience is essential.

As Communications Lead, you will enjoy working within an innovative, entrepreneurial environment, with a drive to deliver excellence and aptly project manage across high-profile moments – events, product launches, campaigns.

Your experience:

• Demonstrable experience in designing and implementing strategic communications plans which have significantly raised an organisation’s profile.
• Established communications experience, in a B2B environment, for memberships, charity, government or international development sectors
• Evidence of crafting a range of communications that have resonated with funders and/or partners, including across industry and policy-makers.
• Strong track record of creating compelling communications, particularly for digital (website, social media) and externally placed pieces (opinion pieces).
• Strong audience mapping, message development and evaluation experience.
• Excellent project management and organisation skills, being able to lead well across teams and managing external stakeholders to time and budget.

Are you driven to lead strategic communications across digital, social, and campaign channels – helping shape global narratives and raise the visibility of key research, tools, and events for Consumers International? Please apply today!

• Remote role.
• 2-year fixed term contract, with strong potential to become permanent
• £43,000- £45,000 depending on experience
• Interviews held on a rolling basis – early applications encouraged.

Applications for the Communications Lead will be reviewed on a rolling basis. Please apply today. For more information, please apply now!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This is an exciting opportunity for a proactive and analytical policy professional to join our dynamic External Affairs team in The Royal College of Radiologists’ (RCR).

Our policy aims are simple: to enhance NHS systems, pathways and working conditions for RCR members so that they can provide optimum care to their patients. While the aims are simple, making it happen is less so. This is where the policy team come in. Good working relationships with the doctors and senior manager are key to the success of this role, establishing credibility and understanding how their needs from the frontline can be best met.

In this role the Policy Advisor will work with the wider team by actively monitoring and responding to the external environment to influence change. The Policy Advisor will lead the development of evidence-led policy development in priority influencing areas. The postholder will be confident collaborating with key decision makers, and responding to consultations from governments and regulators. Working closely with the Policy and Public Affairs Manager and other members of the external affairs team to provide advice and counsel to the College. 

This is a great time to join the RCR team – with the exciting opportunity to build exposure and experience in public affairs, media and evidence. 

What you’ll do:

• Gather, interpret and analyse information on policy areas relevant to RCR specialties, clinical oncology and clinical radiology
• Work with Officers, committee chairs, special interest groups and other doctors to ensure that our consultation responses reflect the expert views of the RCR’s membership
• Support the planning, development, delivery and review of policy projects, consultation responses and lines to take
• Support the building of relationships with external stakeholders, including opinion formers and decision-makers
• Crafting external policy content as requested including reports, briefings, web content and presentations
• Monitoring and responding to policy queries from members and stakeholders

What you’ll need:

• Good working knowledge of public policy, government and parliament across the four nations
• Experience of writing policy papers and positions 
• Experience of responding to consultations 
• Excellent interpersonal, verbal and written communication skills
• Ability to explain complex issues clearly in writing and orally, able to adapt style
• Ability to build good working relationships with different teams, working in a collaborative way

If you are looking for an opportunity to demonstrate your expertise and grow your skills in a charitable organisation with a great cause and ambitious goals then please find out more about the Policy Advisor role, the RCR and instructions on how to apply in our candidate pack. 

Why join us:

• Make a difference to the lives of Doctors and medical specialties
• Hybrid working – up to 60% remote
• Modern working environment with home‑working equipment provided
• Generous annual leave, plus the option to buy up to 5 extra days
• Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service 
• Excellent pension scheme
• Sabbaticals (5+ years’ service) and secondment opportunities
• Interest‑free season ticket loan and cycle to work scheme
• Employee Assistance Programme
• Long service recognition awards

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?

If so, Sue Ryder has a fantastic opportunity to be our new Supporter Engagement Individual Giving Officer, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.

Reporting to the Supporter Engagement Individual Giving Manager you will work as part of the Supporter Engagement Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Responsibilities:
• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Supporter Engagement Individual Giving Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for Individual Giving campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance

Desirable Criteria

• Experience of supporter recruitment
• Experience of either lottery or regular giving fundraising
• Experience of managing external agency relationships

Minimum Essential Criteria

• Experience of Individual Giving fundraising or transferable experience
• Experience of working with databases (Raisers Edge experience preferable)
• Strong knowledge of Microsoft Office packages with advanced Excel experience
• Interpersonal skills – experience of working within a team (ideally across multiple teams), customer service
• Experience of working with third party suppliers and managing relationships
• Experience of developing compelling marketing materials and copy for print, web and social media
• Strong ability to think innovatively to improve supporter experience and make processes more efficient
• Able to manage deadlines and prioritise workload

Closing date: 27th April
Interviews: w/c 11th May

**We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
- Company pension scheme
- Staff discount with thousands of retailers
- Refer a Friend scheme - £250 payment
- Enhanced maternity, paternity and adoption pay
- Enhanced sick pay
- Electric Vehicle Scheme
- Healthcare Cash plan, to claim back costs of routine healthcare
- Death in Service benefit
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
- Access to Employee support programme
- and lots more. Please visit our careers website for the full list.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.

We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities.

As a Disability Confident Committed employer, we’re proud to support the ‘Offer an Interview’ scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role.

We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Once in post you’ll have access to staff and volunteer networks for LGBTQ+ colleagues, ethnic diversity and equity, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Join us in creating a culture where everyone feels respected, valued, and able to thrive.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.

The role  

As a Senior Researcher, you will take a leading role in our research programmes with parliamentarians and journalists, while also contributing to our work with the general public and bespoke client projects. You will act as a trusted partner to clients and a point of guidance for junior colleagues. 

You will lead on our nfpPolitics programmes – quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, plus annual surveys of MSPs in Scotland, MSs in Wales and MLAs in Northern Ireland. These programmes give charity clients clear, evidence-based insight into how they are seen at Westminster and in the devolved parliaments: tracking awareness of organisations and their campaigns, the actions parliamentarians have taken in response, and how effective they consider those organisations to be. Subscribers also receive unfiltered open comments from parliamentarians and access to broader political intelligence data – covering what MPs see as the biggest challenges facing the sector, the factors that influence whether they will support a campaign, and which organisations have impressed them in Parliament. 

You will also oversee nfpPress, our annual survey of 150 UK journalists across print, digital and broadcast media. This gives charity communications teams systematic insight into how the media perceives them and their work – not just whether journalists know who they are, but whether they want to work with them, and what would make them more likely to. 

Alongside this tracking work, you will contribute to a varied portfolio of bespoke projects for individual charity clients – from applicant perception research for funders, to supporter benchmarking and message testing. In practice, this means working across a wide range of topics and methodologies, helping charities make better strategic decisions. 

Description of responsibilities and opportunities: 

· Leading our nfpPolitics Westminster programme: quarterly surveys of 100 MPs and an annual survey of 100 members of the House of Lords, including questionnaire design, fieldwork management, analysis and client debriefs 

· Leading our nfpPolitics Scotland, Wales and Northern Ireland programmes: annual surveys of MSPs, Members of the Senedd and MLAs 

· Overseeing nfpPress: our annual survey of 150 UK journalists across print, digital and broadcast media 

· Managing a portfolio of client accounts across the Professional Audiences monitors – advising clients on their results, responding to requests for analysis, and supporting retention 

· Contributing to the design and delivery of bespoke projects for a wide range of charity clients, spanning applicant perception research, supporter benchmarking, message testing and audience insight work 

· Writing and presenting client reports and debrief presentations, with clear conclusions and actionable recommendations 

· Line management of a Research Officer or Research Assistant: writing objectives, conducting appraisals and supporting their professional development 

· Contributing to business development, including helping to scope and write proposals and participating in pitch meetings 

· Contributing to the broader life of the company, including our monthly Knowledge Meeting, company blog and Insights events 

Who we are looking for:  

This post would be ideally suited to a researcher with at least three years’ experience in a market research or social research role, with a strong interest in the non-profit sector and the professional audiences it works with – whether parliamentarians, journalists, funders or specialist communities. 

Essential: 

· Minimum three years’ previous professional research experience, ideally in market research, social research or a consultancy setting 

· Experience of managing research projects or programmes with a high degree of independence 

· Experience of managing clients or other external relationships 

· Experience of presenting in a professional context 

· Strong quantitative research skills, including excellent data literacy, survey design and data visualisation 

· Analytical skills and ability to interpret research, and explain what it means for a range of different audiences – both verbally and in writing 

· A strong interest in politics, media or public affairs, and an understanding of how non-profits engage with these arenas 

· A strong interest in, and preferably experience of, charities and not-for-profits 

Desirable: 

· Experience of research with specialist or professional audiences (such as parliamentarians, journalists, healthcare professionals or funders) 

· Experience of conducting qualitative research (interviews, focus groups or similar) 

· Keen interest or experience of the not-for-profit sector in one of our international markets (Ireland, Canada or the US) 

· Experience of line managing or mentoring more junior colleagues 

· Experience of using R, SPSS or Displayr 

In addition, we also like to see the following soft skills in all our staff:  

· Strong verbal and written communication skills 

· Excellent time management and organisational skills 

· Self-motivated, hardworking and proactive 

· Enthusiastic, personable and with a sense of humour 

· Ability to work collaboratively and flexibly as part of a team 

What nfpResearch delivers to you:  

· A varied and senior role at the UK’s leading research consultancy working exclusively in the not-for-profit sector 

· The opportunity to lead research that shapes how charities engage with Parliament, the media and their audiences 

· The chance to be an integral part of a small and dynamic company  

· 25 days paid holiday per year, plus bank holidays and days between Christmas and New Year 

· Training for the MRS Advanced Certificate qualification and a bonus if you pass the exam 

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions.

The role:
Shakespeare's Globe is seeking a Learning Coordinator to join the Learning team which focuses on delivering a range of projects for young people, schools and teachers. This team is responsible for coordinating the delivery of the ground breaking annual Playing Shakespeare with Deutsche Bank project; daily Lively Action workshops which bring Shakespeare to life for students from across the globe; high quality CPD for teachers, and a vast range of other projects, both revenue-generating and funded.

The Learning Coordinator will be responsible for planning and delivering day-to-day and project-based Learning activity. This is essentially a project management role that offers the opportunity to work with a positive and inspiring team of permanent colleagues and freelance creatives, and to have a wide-ranging impact on young people across the UK and beyond.

In the Learning team, we work with a diverse community of students from across London, the UK, and around the world. We want our team to reflect the breadth of perspectives and experiences within that community.

We are committed to building an inclusive recruitment process that attracts and supports talented people from a wide range of backgrounds, particularly those who are currently underrepresented in our team, including those from a global majority background. Our aim is to ensure that the people we work with can see themselves and their potential reflected in who we are.

We are looking for someone who is open to learning and is passionate about having an impact on young people’s learning and lives. If you feel that you do not meet all of the criteria, but could contribute to the team and the experience of the young people we engage with, we want to hear from you!

For principal responsibilities, please see the job description (downloadable from our website)

Work pattern: Full time, Monday-Friday, 9am-5pm, working from home 1 day per week.

The skills:

• A working knowledge of how schools and teachers function.
• A growth mindset - the belief that setbacks are learning opportunities that can help us improve.
• The ability to pick up new processes quickly, manage them independently and improve them further.
• Effective interpersonal skills with the ability to communicate diplomatically with a wide range of people at all levels from within and outside of the organisation.
• Strong organisational skills with proven ability to plan and prioritise a varied workload.
• Customer-focused with a professional approach to tasks.
• A supportive team member and good team worker.
• Strong attention to detail.
• Enthusiasm and willingness to learn.
• Excellent administrative skills with a good working knowledge of Windows-based software (particularly Excel); some familiarity with digital meeting platforms (e.g. Zoom or Teams) and customer relationship management (CRM) systems.
• This post is subject to an Enhanced DBS check

Applications:

For more information, please download the job description from our main jobs page.

To apply, please complete the online application form (on our main jobs page) by 10:00am on Monday 11 May 2026.

Tips for your cover letter (supporting info section of the application form):

• Be concise - no more than 2 pages, please!
• Focus on evidencing statements about your approach to work. If you are a team player, give us an example. If you are a problem-solver, give us an example.
• Remember, the main qualities we are looking for in this role are a growth mindset (see above), the ability to learn, and strong interpersonal skills. Examples of you demonstrating these qualities are what we are most interested in from your cover letter.

If you have any questions on the recruitment process or the online application form, please via our main jobs page.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in our London office, E1, with the requirement to travel as needed. Approx. one day a week in London but we are open to a range of flexible working options in line with Crisis’ Hybrid-Working Policy.

Salary: £56,123 per annum

Here at Crisis, we’ve launched a new brand, marketing and fundraising strategy which centres around four growth areas we’ve named the ‘Fab Four’: regular giving, mid-value, high-value and legacy. Three of these areas sit within the Individual Giving team so it’s an exciting time to join the organisation, to be bold, make a real impact and embed this new approach and strategy.

We’re looking someone with a strategic mindset someone who can really shape and grow our current acquisition programme and lead the team to create a high-performing plan to grow our community of supporters and build a sustainable income pipeline. We are looking for someone who is energised by growth, has creative ambition, an analytical brain and is passionate about being part of an organisation who will end homelessness.

About the role

As a Senior Lead in Individual Giving, you will shape and deliver multi-channel acquisition activity, managing significant multi-million-pound media budgets and agency partnerships to recruit new supporters at scale. Our flagship Crisis at Christmas appeal is a key moment in the year, and you will use it as a springboard to attract new donors and bring them into the wider movement. With a clear focus on lifetime value, you’ll attract the right audiences and ensure our acquisition activity is both cost-effective and supporter centred. Currently our acquisition programme consists of DRTV, Digital, Door Drop, Inserts and Face to Face fundraising.

You will lead a newly formed high-performing acquisition team of five and have the opportunity to shape the team’s strategy, ways of working and approach to acquisition at Crisis. You’ll work collaboratively across departments to ensure we deliver ambitious income targets while also strengthening sustainable income streams such as regular giving, legacy, and repeat giving. This role is crucial in building a balanced, future-focused fundraising portfolio that supports our ten-year strategy and helps end homelessness for good.

As a senior leader you will work flexibly across the Individual Giving portfolio — supporting both your own campaigns and the wider team’s objectives. You’ll help allocate resource across acquisition and development as priorities shift, ensuring our collective efforts drive sustainable income growth and long-term supporter value.

You have collective responsibility with your lead peers in the expansion of year-round campaigns, Regular Giving and Legacy expressions of interest. These are our team goals, in which we all play our part.

About you

• A commitment to ending homelessness and to Crisis’ values of being bold, impactful, collaborative and equitable.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience leading, supporting and coaching a team through a busy period while maintaining performance, wellbeing and supporting development.
• Extensive experience leading high-performing acquisition or direct-marketing programmes across multiple channels.
• Experience in the strategic planning and delivery of large-scale, multi-channel donor acquisition programmes.
• Strong analytical and data-interpretation skills.
• A track record of delivery growth, strong ROI and optimising and improving acquisition campaigns and programmes.
• Experience managing significant budgets across income and expenditure.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 29th April 2026 at 23:59

Interviews will take place on the 13th, 14th and 15th May 2026 via Microsoft Teams (online)

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094