Digital projects manager jobs in east ham, greater london
Oasis Youth Support Project Administrator
Oasis Community Hub Hadley and North Middlesex University Hospital
Part-Time, 24 hours per week (0.6 FTE)
Fixed Term Contract to March 2026
Salary £17,331 per annum, (inc. London Allowance) £28,886 for 1FTE
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking for a project Administrator to maintain the smooth day-to-day running of the Oasis Youth Support project at North Middlesex University Hospital, a project supporting young people who have experienced violence which has had a negative impact on their mental wellbeing.
Duties Include;
1. Updating and maintaining the project’s database from local NHS systems.
2. Identifying young people eligible for the service by screening referrals or trawling the hospital system and ensuring these are collated on the project database to be contacted by the youth workers.
3. Quality assure the data being recorded on the EVIDE system.
4. Preparing regular reports as required by the projects funders or other stakeholders.
You could be successful in this role if you:
· Have a relevant experience with administration, including using excel, word and other Microsoft systems.
· Have an eye for detail and accuracy.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
Please be aware that although the role does not require face to face work with young people, the post-holder will be regularly reviewing and inputting details of incidents relating to youth violence.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. Please visit the Oasis Charity Jobs website for further details.
Closing date for completed applications is Midday 16th June 2025.
Interviews will be held during the week commencing Monday 23rd June in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.
Details of Job
The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.
The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a PA & Events Assistant to provide comprehensive administrative support to our Senior Leadership Team and help with the planning and execution of internal and external events. Reporting directly to our CEO, you will play a crucial role in upholding and improving our overall operational excellence.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As PA & Events Assistant you will:
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Manage diaries and inboxes for Senior Leadership Team (SLT) members, scheduling meetings, appointments, and ensuring timely responses to correspondence.
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Coordinate travel arrangements, prepare meeting agendas, and take minutes as required.
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Oversee general organisational inboxes (e.g., info@), ensuring prompt and appropriate responses or delegations.
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Maintain organised records of communications on our CRM and follow-up actions.
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Manage guest lists for all events, including invitations, RSVPs, and attendee communications.
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Own and update action trackers for key events, ensuring tasks are completed on schedule.
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Liaise with event suppliers and coordinate logistics to ensure successful event delivery.
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Support the maintenance of our volunteer database and for events ensure volunteers are engaged and recognized for their contributions.
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Recruit and coordinate volunteers for events.
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Organise and manage internal social events and initiatives, such as staff socials and the buddy system.
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Support the day-to-day office facilities, including maintenance requests, supplies inventory, and liaising with service providers.
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Assist with financial tasks such as processing invoices and volunteer expense claims.
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Manage the inventory and fulfillment of merchandise orders, ensuring timely delivery and accurate record-keeping.
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Maintain accurate records of donor interactions and funding outcomes on our CRM.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have some experience of being a PA and event organisation.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality, Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
This role requires eligibility to work in the UK and a Basic DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.
You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.
Main duties:
· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)
· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training
· Signpost or refer clients to other service providers as appropriate
· Maintain individual files on all clients and all action taken, using Advice Pro software
· Undertake appropriate training
· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training
· Arrange and facilitate workshops for service users, where applicable
· Work cooperatively with other staff and volunteers
· Produce regular updates on work for the Director / Deputy Director and the Management Committee
· Participate in supervisions, performance appraisals, file reviews, and internal meetings
· Undertake other reasonable tasks as required
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health Charity to find their Senior Individual Giving Executive.
The charity offers a flexible working environment, with hybrid working and an expectation to work from their Greater London office 2 days per week.
Reporting into the Individual Giving Manager, you will play a pivotal role in the Individual Giving team. You will be responsible for the delivery of core elements of the Supporter Acquisition programme, developing engaging communications / products and activity across multiple channels, such as paid search and social, email, telemarketing and offline channels. You will lead and deliver projects for the recruitment of new supporters to identify new audiences, optimise response, grow the supporter base and contribute to the lifetime value of supporters.
Key Responsibilities:
• Lead in the development and delivery of Supporter Acquisition campaigns/activity/products across a range of media, with a specific focus on digital channels, in line with strategy, planned budgets and targets, ensuring campaign deadlines are met.
• Work closely with the Individual Giving Manager – Supporter Acquisition to plan, manage and deliver the annual operating plan, including end-to-end project management, making decisions within agreed parameters, providing recommendations for final approval.
• Be responsible for the briefing and the day-to-day management of internal and external suppliers including copy and artwork development through to production, broadcast and final print.
• Monitor and report on campaign/activity/product performance/KPIs (e.g. end of campaign reports, monthly reporting) and analyse results to enhance campaign performance and inform campaign planning, decision making and improvements to Supporter Acquisition.
• Manage the briefing and liaising with the Data team to deliver complex and accurate data selections and reporting requirements.
• Deliver draft budget and reforecasting figures as part of the planning and budgeting process, providing information required, and working closely with the Individual Giving Manager – Supporter Acquisition, to review and reforecast activities for Supporter Acquisition.
Person Specification:
• Experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment, especially through supporter acquisition channels.
• Good project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns.
• Knowledge of best practice digital fundraising, with particular experience of running Search, Social and online campaigns to increase supporters and gather data for future marketing opportunities.
• Experience of managing campaign budgets, reforecast of activity, monitoring, reconciling and reporting on results in line with KPIs.
• Experience of managing external relationships, for example with suppliers, agencies, including effective negotiation re costs and contractual obligations.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Role: Communications Officer (Social, Website, Email & PR)
Reporting to: Brand and Content Adviser or Communications Adviser - depending on location of successful applicant
Term: 2 year fixed term contract, renewable
Salary: £35,534
Location: Global Remote
Closing date: 11.30pm (UK time) on Sunday 15th June.
Interviews: Interviews to be held 25th, 26th and 27th June. This will involve a multi-stage interview process and a task.
The opportunity
We are searching for a Communications Officer, with a focus on Social, Email and Website, to grow the profile and impact of United for Global Mental Health (UnitedGMH) and Global Mental Health Action Network (GMHAN) brands to accelerate action on mental health around the world.
About Us
United for Global Mental Health is dedicated to creating a world that enables good mental health for all. We draw on our expertise in policy, advocacy, and financing to work with organisations who share our commitment to driving mental health up the political agenda - and securing additional funding for mental health at national and global level. We founded and act as the secretariat for the Global Mental Health Action Network, an open coalition of mental health professionals of over 6,000 individuals and organisations across 133 countries.
About you
Our ideal candidate is a great communicator, with experience in content planning, social media content creation and management, newsletter copywriting, website management, and graphic design. They should be well-versed in crafting narratives for a variety of audiences and outputs, and managing an organisational communications calendar.
The role
Key components of the role include:
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Social media content development - collaborate with internal subject specialists to produce consistent and frequent on-brand written and visual content for social channels, in support of brand and advocacy goals. You’ll use Canva and Adobe Creative Suite and AgoraPulse for this.
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Content briefing - craft high-quality creative briefs (for copy, design, multimedia) to be followed by internal staff or external suppliers where required.
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Email - develop, write and send UnitedGMH’s regular email newsletter, working with internal staff to source news, updates and relevant content tailored for email subscribers.
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Website development - develop, maintain and update content for UnitedGMH and GMHAN websites, including uploading content and editing pages.
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Video and audio production: Develop consistent, platform-appropriate video and audio content streams, from short-form videos to the creation of new podcasts.
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Social media channel and community management - lead on day-to-day management and posting on UnitedGMH and GMHAN social media channels, including X, LinkedIn, Bluesky, Instagram. Manage paid social campaigns where required. Use monitoring tools to manage social media comments (organic and paid), as well as newsletter email replies.
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Brand guardian: Be a firm steward of UnitedGMH and GMHAN brands, helping to ensure consistent application of visual identity and tone of voice across all external organisational outputs, maintaining high standards of design.
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Monitoring, evaluation, and reporting - create regular analytic reports for social and email channels with data-driven recommendations as to how outputs can be continuously improved.
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Editorial planning and communications calendar management - lead on the maintenance, updating and adjusting of the organisation’s communications calendar, to drive consistent, planned-in-advance content across channels in support of brand building and key advocacy moments.
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Team support - support the communications team through project management, meeting management, processing supplier invoices, keeping journalist lists up-to-date, and other responsibilities where needed.
Requirements
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Understanding, and experience in use, of online channels (incl. website content management systems (CMS) such as Wordpress and Squarespace, a broad spectrum of social media platforms and email marketing through Mailchimp)
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An excellent copywriter, with demonstrable experience crafting copy for different audiences - including for social media and email newsletters
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Strong research and proofreading skills, adapted to key audiences
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Comfortable prioritising and delivering on multiple pieces of work against tight timeframes
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Highly organised individual with experience of team administration support
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A “doer”- ability to anticipate requirements and act to provide workable solutions with limited budget
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A good knowledge of CRM systems.
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An understanding of using digital project management tools e.g. Trello
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An interest in mental health, advocacy and international development
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Strong relationship management skills
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Willingness to travel at least twice per annum and more if required
Desirable
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Experience working in an advocacy / international NGO environment within a fast-paced globally distributed staff team
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Demonstrable experience in working with journalists
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A communications-related qualification or vocational experience
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Additional language skills (note the position requires fluent English)
Diversity and inclusion
Equality, diversity and inclusion is central to UnitedGMH’s core mission and values and the organisation is dedicated to promoting this across our work and also within the workplace. We will ensure that this commitment is embedded in all operational aspects of the organisation and also implemented within our day-to-day working practices.
Reasonable Adjustments Statement
We aim to ensure that all applicants are provided with the same opportunities during the recruitment process. Should you have a disability and require a particular adjustment to be made to allow you to fully participate in the recruitment process, please ensure that this is made known to the person arranging your interview.
To apply, please submit your CV and a cover letter via Chairty Job by the application deadline.
The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021-2025, which is included in the Job Pack.
Job location: Central London – we are currently operating hybrid working and we ask employees to attend our London office with their core team for one day every two weeks, as well as other occasional key events such as away days, inductions and training that are more effective in person.
NB: The post holder will also be expected to support learning and networking events around the country which will involve regular travel and overnight stays (approx. 10 days per year).
- Do you want to take the next step in your career at The Queen’s Institute of Community Nursing, a highly successful national community nursing charity?
- Are you hardworking, flexible, highly organised and efficient?
- Are you reliable, with excellent attention to detail?
- Do you have office administration experience?
The Senior Events and Programme Coordinator (Leadership) has key responsibility for supporting our Leadership Programmes working alongside the Events and Membership Manager and the Director of Nursing Programmes (Leadership and Standards) to ensure work is covered by the wider team and to act as a central point of contact for partners and clients.
The Programme, Network and Event Coordination Team is a key core team led by our Events and Membership Manager, responsible for ensuring that professional programmes, network and event support is provided to the QICN’s core programmes of work and the nurses in the team that lead them.
The role will also include several additional co-ordinator duties as part of the wider team, which is expected to work flexibly to cover the requirements of the organisation.
The post holder will require the ability to work in a fast-paced response environment with a high level of efficiency and the ability to take initiative. Essential is the ability to manage, balance and prioritise several one-off tasks, while ensuring critical routine tasks still take place. While not a key prerequisite for the role, project management would be a skill that would be expected to be developed.
Responsibilities
· Acting as the main point of contact and knowledge base for the Leadership Programme speakers, clients, partners and participants on the programme.
· Acting as a key point of contact for business development and exploring alongside the Director of Nursing Programmes (Leadership and Standards) the pipeline for new partners and funding opportunities
· Ensuring with the Events and Membership Manager coverage of the team for the setting up workshops and programmes and ensuring the underpinning administration and coordination is in place.
· Working with the Director of Nursing Programmes (Leadership and Standards) to track key deliverables within a programme and ensuring the maintenance of records.
· Ensuring the issuing of invoices and onboarding of participants where appropriate
· Ensuring appropriate updating of the CRM and events management software and liaising with the communications team.
· To support the development of a Leadership Programme alumni network and build that into a self-organising community with the wider QICN team.
· Overseeing the coordination and administration of several QICN professional networks.
· Supporting the Network Lead with outreach to potential network members.
· Preparation of online network meetings (creating Zoom events, setting online registration pages, sending out joining instructions, overseeing attendance list, preparation of materials, liaising with attendees and speakers, assistance on the day).
Person Specification
· Minimum of four years’ experience of working in a coordination, support or administrative environment
· Experience of working in a delivery environment supporting course delivery and learning objective
· High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom)
· Experience of using CRM packages to manage, distribute, and update work
· Experience of organising events/workshops
· Experience of financial administration
· Good problem-solving and communication skills
· Highly organised and methodical approach to managing workload, including competing deadlines
· Able to work on own initiative and deliver timely, high-quality results
For the full Job Description and Person Specification, please refer to the Job Pack.
We are dedicated to the continual professional development of our employees and offer access to training opportunities.
We offer 25 days’ holiday per year plus up to 10% employer contribution to pension scheme and interest-free season ticket loans.
We believe high quality nursing care should be available for everyone, where and when they need it.
The client requests no contact from agencies or media sales.
ID: 1461 Toy Appeal Campaign Assistant
Service: External Engagement (Fundraising and Comms)
Salary: Grade 1 Point 10: £23,493 FTE per annum + Inner London weighting
Location: London. Hybrid. Two days per week in Central London with the other three days home working if desired. Our office space is wheelchair accessible.
Hours: 37 hours per week (full-time)
Contract: Temporary 24-week contract
From early/mid July through to mid January 2026
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Toy Appeal Campaign Assistant plays a vital role in helping to coordinate Family Action’s Christmas Toy Appeal campaign, liaising with companies, groups, our services and partner charities to ensure the timely delivery of over 10,000 toys and gifts to disadvantaged children and young people.
If you are an enthusiastic individual who works well under pressure and wants to make a significant difference to thousands of children over Christmas, then this role is for you! You will gain experience in being involved in a large project and work across multiple teams including fundraising and marketing.
Main Responsibilities:
1. Acting as a first point of contact for the Toy Appeal, responding to enquires from organisations wishing to take part in the appeal, as well as internal colleagues receiving gifts for service users.
2. Responding to all enquiries in a timely and professional manner.
3. Matching gift requests with pledges from donors and preparing information on gift requests.
4. Maintaining a live list of all requests for gifts from approx. 60 services and projects, and over 100 companies and community groups, updating as matches are made and requests are filled.
5. Building positive relationships with corporate donors through written and verbal communications, including email, telephone and occasionally meetings/visits where appropriate.
6. Co-ordinating deliveries of gifts from donors to projects, ensuring needs and requirements of both parties are met.
7. Accurately creating and maintaining donor and donation records on Family Action’s Salesforce based CRM system.
8. Assisting the Corporate Partnerships Manager and Fundraising Administrator with donation processing and administration.
9. Stewarding Toy Appeal fundraisers, encouraging the use of fundraising platforms such as JustGiving, providing fundraising materials and sharing the impact of their fundraising.
10. Researching to find suppliers for gifts that need to be purchased using donated funds.
11. Supporting the Marketing and Communications team by providing regular information and updates about the appeal.
12. To ensure you have an understanding (appropriate to your role) of, and comply with Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
13. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
• Being ‘people focused’
• Reflecting a ‘can do’ approach
• Striving for excellence in everything we do
• Having mutual respect for everyone we work with, work for and support through our services
14. Embrace and implement Family Action’s Equality & Diversity Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
15. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
16. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Main Requirements (for details check the job description and person specification):
Essential
1. Ability to work effectively under pressure and juggle multiple tasks – we have a tight window to coordinate thousands of presents!
2. Excellent verbal and written communication skills – you’ll be the main contact for companies, community groups and our services and will need to communicate effectively over the phone and by email, representing Family Action in a professional manner.
3. Highly organised – we’re looking for someone who can handle a big excel spreadsheet and is confident with organising logistics.
4. Passion, enthusiasm and a love for all things Christmassy!
Desirable
5. Experience in an office environment
6. Experience coordinating fundraising or donations campaigns
7. Experience using a CRM system
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 9th June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th- 24th June 2025 in-person or virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: katrina.fritsch (full email address available on the advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a skilled and thoughtful communicator to lead our communications and advocacy work during a period of maternity cover.
At Martin James Foundation, we work alongside a network of committed partners who lead change for children and families in their contexts. Our role is to contribute where we can, granting funds, sharing learning, supporting campaigns, influencing systems and amplifying the good work already happening. You’ll lead on implementing our communications and advocacy strategy, manage key partnerships, and strengthen our presence across digital platforms. You’ll also support internal communications projects.
This role is central to how we tell our story, build meaningful collaboration, influence change and ensure the voices of those with lived experience are prioritised, listened to and able to lead change.
About Martin James Foundation
The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision: a world in which children grow up and thrive in safe and loving families.
The Foundation is made up of:
· MJF Global – our programmes team, which uses the Foundation’s technical and financial resources to support locally rooted partner organisations around the world. Together, we work to strengthen families and reduce reliance on orphanages, contributing to global efforts to reform children’s care.
· Key Assets – a group of independent, non-profit fostering agencies operating in Australia, Canada and New Zealand. With over 30 years’ experience, they provide foster care, family strengthening, and support for people with disabilities. Their trauma-informed approach is built on strong partnerships and a commitment to meeting the unique needs of those they serve.
The Need
Millions of children are separated from their families, not because they have no one to care for them, but because of poverty, crisis, or a lack of support. Many end up in orphanages, yet removing a child from a struggling family does not solve poverty. It can deepen harm, sever vital family bonds, and leave children more vulnerable to instability, trafficking, and lifelong inequality. Our mission is to reduce the reliance on institutional care by supporting proven alternatives and advocating for systemic change.
What You’ll Do
Advocacy & Policy Influence
- Lead the delivery of advocacy strategies to raise awareness about the benefits of family-based care and the harms of institutions, including orphanages
- Manage MJF Global’s advocacy partnerships, supporting joint campaigns and influencing initiatives
- Oversee project-based public affairs and PR efforts, coordinating with agencies, consultants and media stakeholders where needed
- Represent MJF Global in key coalitions, working groups, and sector events as required
- Strategic communications
Implement the communications strategy that aligns with our organisational goals
- Manage our editorial calendar across digital and offline channels, highlighting awareness days, partner updates and sector milestones
- Write and curate content for social media, newsletters, campaigns, and reports
- Oversee relationships with our design and web partners, ensuring consistency and quality
Stakeholder Engagement & Partnerships
- Support MJF’s global marketing working group by co-coordinating with marketing leads across Key Assets
- Strengthen relationships with internal teams and external collaborators, ensuring alignment on messaging and values
- Provide guidance to global partners, as requested/required, developing and implementing their own communications plans
Operational Comms & Tools
- Manage CRM platforms (e.g., MailChimp), website updates (WordPress), and file sharing (SharePoint and Google Drive)
- Use project management tools to track campaign and content workflows
- Lead quarterly reporting on communications and advocacy performance
What We’re Looking For
We’re seeking someone who is not only an excellent communicator but also a values-led leader, someone who can work with sensitivity across contexts and cultures, while keeping an eye on strategy and detail.
Essential
- An enhanced Disclosure and Barring Service (DBS) or your country equivalent certificate (can be obtained upon appointment)
- Experience leading and implementing communications and/or advocacy strategies in the charity, NGO, or development sectors
- Strong understanding of care reform, family strengthening, or children’s rights issues
- Ability to manage relationships and partnerships, particularly in advocacy, policy or public affairs work
- Excellent communication skills across formats including written, verbal and visual. Fluency in English is required.
- A collaborative, curious and proactive mindset, with the ability to work independently and across cultures
- Commitment to equity, anti-racism, and decolonising approaches in communication and advocacy
Desirable
- Experience working in or with organisations in the Global South
- Familiarity with digital tools like Canva, WordPress, MailChimp, or Adobe Suite
- Experience in journalism, media relations, or public policy advocacy
- Confidence using communications to support locally led, ethical storytelling and systems change
What We Offer
- Fully remote working with flexible scheduling
- 25 days annual leave plus bank holidays
- Meaningful work with a passionate, globally distributed team
- Opportunity to contribute to a mission-driven organisation that centres lived experience and ethical partnership
The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.
Are you ready to make a real impact and help us drive meaningful change? At Samaritans, we’re looking for a Mass Participation Senior Officer to join our dynamic Income Generation team, specifically within Community and Events Fundraising.
• £37,000 per annum
• Permanent role
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office, with an option to work occasionally from a shared office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About the Role
In this exciting role, you’ll work with the Mass Participation Product Manager to deliver virtual fundraising programmes and create inspiring stewardship journeys that empower our supporters to fundraise successfully. You’ll also develop engaging, multi-channel campaigns, analyse performance to drive improvements, and collaborate with internal and external stakeholders to ensure our products exceed expectations.
This role gives you the chance to combine project management and event planning skills, while contributing to Samaritans’ life-saving work.
What You’ll Be Doing
• Leading on the delivery of key virtual fundraising events and programmes.
• Crafting supporter communications and experiences that build lasting relationships.
• Developing marketing plans and optimising campaigns using data-driven insights.
• Collaborating with teams across Samaritans to maximise income and engagement.
• Managing external suppliers and ensuring smooth operations for fundraising events.
What We’re Looking For
• Proven experience in event management or community fundraising.
• Strong project management skills and marketing experience across online/offline channels.
• Excellent written communication skills with an understanding of tone of voice.
• Experience in managing online communities and using data to inform decisions.
• Experience in social media management for a brand (desirable).
• Knowledge of CRM systems and working to income targets (desirable.
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 12 June with video interviews taking place from Wednesday 18 June onwards.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.
This is an exciting role that will rely on a strong combination of excellent organisational and account management skills to support the Partnerships Team’s ambitious fundraising strategy.
You will support the development and management of relationships with external partners, helping to enhance the team’s outreach, funding opportunities, and collaborative projects. This role involves administrative support, stakeholder communication, and event and volunteer coordination to ensure effective partnership engagement and experience.
Additionally, you will have the opportunity to further develop your skills and understanding of corporate fundraising by supporting the Partnerships Team to develop and launch an exciting portfolio of corporate products and events, paying close attention to the evolving needs of partners in an ever-increasing digital environment.
You will be involved with flagship events and campaigns such as the globally-recognised Baby Loss Awareness Week, our award-winning Sands United Football Club, Big Give appeals and sector-leading collaborations.
You will also draw upon your expertise and creativity by working on creatives and concepts with the team to increase engagement and further develop communication channels appropriate to a diverse corporate audience.
With experience of managing a corporate partnerships portfolio of at least £75,000, you will have managed corporate fundraisers including Charity of the Year Partnerships, cause-related marketing partnerships and sponsors.
We are looking for someone who has an eye for detail, is able to manage their time effectively and ensure the highest supporter experience. You will need to have strong IT skills including the use of a fundraising database.
This role will also provide support to colleagues within the Income & Engagement Department to optimise income and awareness raising activities.
The client requests no contact from agencies or media sales.
Communications Officer
We have an exciting opportunity for a Communications Officer to help raise the charity’s profile across multiple communications channels and build supporter engagement with corporate and individual supporters, and with charity partners.
This is a remote working role.
Position: Communications Officer
Location: Remote/London
Hours: Full-time, 37.5 hours per week
Salary: £28,000-£30,000
Contract: 12-month FTC
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 2nd July 2025, 5:00pm
Interviews: First interviews w/c 14 July, and 2nd interviews w/c 21 July
About the Role
This role is focuses on delivering established communications strategies and plans over a 12-month fixed-term period. There is scope for the Communications Officer to work autonomously and creatively across teams, helping deliver engaging content and campaigns. You will also play an exciting role in rolling out the organisations refreshed brand.
Key responsibilities include:
- Develop and deliver content and copy for digital channels, including social media, email communications and the website.
- Deliver against existing, and develop own, content plans to enhance these channels, expanding reach, and strengthening brand awareness and recognition.
- Create bespoke materials to engage key corporate partners and engagement communities as part of a wider supporter journey, including bespoke projects.
- Produce and deliver content for events marketing plans across paid, earned, shared, and owned channels in collaboration with internal teams.
- Oversee the community management social channels.
- Work with the Programmes and Impact team to manage the case story gathering process across charity partners, creating resources like blogs, video content and creative assets to educate and inspire.
- Support and coach the wider team to adopt digital solutions across internal and external channels, using data and analytics to make recommendations for improvements, including support for the Leadership Team’s personal communications, providing guidance for the most effective use.
- Support with monitoring, and evaluating communications outputs, using data, analytics and learnings to grow digital channels and supporting audiences.
- Ensure brand guidelines adhered to in all external communications produced by third parties.
About You
With experience working in a similar role, preferably within the charity or property sector, you will also have experience of devising and developing audience focused content ideas across multiple communications channels
We are looking for someone with:
- Experience of producing content - including photography and video led creative - with copy for digital platforms including web, content management systems, social and email communications
- Experience of managing and producing story-led content.
- Experience of social media and community management
- Experience of paid social media and using Google Analytics
- Experience of managing and delivering projects on time with multiple stakeholder involvement
- Experience of managing a diverse workload and of supporting colleagues
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
- Opportunities for flexible working
- Free annual Flu’ jabs and annual sight tests
- Cycle to Work Scheme (salary sacrifice)
- ½ day a month entitlement to volunteer for a charity of your choice, in work time
- Interest-free Annual Travel Card Loans
- A Professional Development Fund
- Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
- An Employee Assistance Programme
- Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Communications, Marketing, Marketing and Communications, Content, Digital Content, Communications Officer, Marketing Officer, Marketing and Communications Officer, Content Officer, Digital Content Officer, Content Creator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
We are seeking an employment law adviser to fill the post of National Officer Employment Law. As a professionally qualified Solicitor or Legal Executive with 2 years post-qualified experience you will lead our legal team and provide professional legal advice on employment law matters. The National Officer Employment Law role is pivotal in supporting our Senior Management Team, staff, and members, ensuring that our legal services are effective and aligned with the union's objectives of building union power.
Salary and Location
- Band 5, London Spine points 21-17 or Regional Spine points 23-19
- London Starting salary: £63,279 p.a. rising to £72,098 p.a. or Regional Starting salary: £58,877 p.a. rising to £67,689 in annual increments
- London or Region
Successful candidates for the National Officer Employment Law will be able to demonstrate:
- Proven experience in employment law and legal management.
- Strong leadership and people management skills.
- Excellent communication and negotiation abilities.
- Commitment to promoting equality and diversity in the workplace.
- Ability to work collaboratively and manage complex legal issues.
The main duties of the National Officer Employment Law role include:
- Delivering expert legal guidance and representation on employment law issues.
- Conducting legal research, drafting claims, and other legal documents.
- Managing a team of legal professionals, overseeing casework management and ensuring alignment with the union's strategic goals.
You will be committed to developing your team, through training, appraisal and the use of technology and you will be able to show how you maintain and share your up-to-date knowledge of employment legislation. An understanding of the political processes in the UK and the role and work of trade unions is essential for the National Officer Employment Law role.
Closing date: at 12 midday on Friday 13 June 2025
Interviews will be held by Zoom: Wednesday 2 July 2025
Selected applicants may be invited to a second interview on Friday 4 July 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Grade: Band 5, London or Region
Salary:
London Spine points 21-17
London Starting salary £63,279 p.a. rising to £72,098 p.a.
Regional Spine points 23 -19
Regional Spine points £58,877 p.a. rising to £67,689 p.a.
Location: London/Region
Purpose of the job:
To lead on and deliver professional legal advice, guidance, and representation on employment law matters to the Senior Management Team, Staff, NEC and members.
To undertake a management role with direct responsibility for two Legal & Employment Rights Managers (Senior Paralegals).
Responsible to: Band 6, Head of Legal & Equality
Responsible for: Band 4 Legal & Employment Rights Managers (Senior Paralegals /Junior Lawyers)
Contacts
External:
PCS Members, elected officials and potential members. Employers, Legal and other advisors. TUC, Members of other trade unions and related bodies. MPs, pressure groups, campaigning bodies and media.
Internal:
PCS Staff and managers across Regions, Senior Management Team, National Management Team and other PCS Departments.
Main duties and responsibilities
1.Key areas
- Conduct legal research into past cases and documents
- Draft and prepare claims or other legal documents
- Provide legal advice to SMT, NEC, members
- Negotiate settlements on behalf of PCS members
- Keep up to date with new developments in employment legislation
- Provide employment law briefings to PCS staff about changes in employment legislation
- Advise members and Reps on wrongful termination and unfair dismissal claims, including reviewing dismissal procedures and advocating for members' rights
- Assist members and reps in cases of workplace discrimination, harassment, or retaliation based on factors such as age, gender, race, disability, or other protected characteristics
- Contribute to the development of the Unions policy objectives including the PCS planning process
- Provide leadership in delivering the unions Legal and Employment Rights strategy
- Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
- Manage people and resources in the Legal and Employment Rights Unit
- Provide advice to relevant committees including the preparation and presentation of reports
- Monitor and report on issues and initiatives as requested
- Provide input into budgetary processes including bid preparation, monitoring and control where relevant
2.People Management
- Manage work allocation and workflow, future planning and support for officer team/line manager
- Motivate and manage individuals and the team as a whole to provide a high standard of service
- Check work standards and maintain consistent quality of delegated tasks
- Seek to continuously improve the effectiveness and efficiency of the team
- Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
- Proactively promote diversity in line with the wider PCS approach
- Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
- Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with Line Manager
- Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
- Work effectively with lay officials
- Deputise for Line Manager when required
3.Communication
- Ensure digitalisation, information & communication methods are effectively implemented and used to generate improvements
- Draft complex communications including briefs and reports
- Communicate with members by producing circulars and briefings, and by addressing meetings and conferences etc
- As necessary, represent PCS and liaise with outside bodies
4.Casework Management
- Advise in the handling of personal casework
- Liaise with Solicitors, internal and external bodies on the handling of personal casework
- Represent PCS or PCS members at official bodies such as employment tribunals, Civil Service Appeal Board, etc.
- Maintain and improve own knowledge of the developments in employment law and practice
5.Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
6.Equality
- Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination
7.General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL OFFICER EMPLOYMENT LAW
Ref: 0325
Date: May 2025
Location: London/Region
ESSENTIAL FACTORS
QUALIFICATIONS
- Qualified Solicitor/Legal Executive with 2 years post-qualified experience
EXPERIENCE
- Proven experience in employment law and legal management, including advocacy and representation
- People management including induction, work allocation, appraisal and conduct
- Leading committees and teams
- Industrial relations and negotiations
- High level project management, problem solving and decision making
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Understanding of the political processes in the UK and the role and work of trade unions
- Budget monitoring and control processes
- Employment rights, equality legislation, discrimination law and working practices
- Impact and use of Digital and IT applications in a trade union
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to negotiate and form effective working relationships internally and externally
- Ability to work collaboratively and manage complex legal issues
- Ability to identify and set standards and priorities
- Ability to provide strategic and policy implementation advice and guidance
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Office based, London (with hybrid working)
6-month fixed term contract
Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.
You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.
If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.
What we are looking for
The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.
Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply online, please visit our recruitment portal.
Closing date: 5.00pm on Friday, 20th June 2025.
Interview date: w/c 30th June 2025 (held virtually).
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.