Digital skills jobs
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Supporter Relationship Manager is responsible for all individual donor support processes, systems, strategies and individual giving fundraising appeals, which ensure we have excellent relationships with our donors to retain and grow our individual giving income.
Powerful narratives, storytelling and engagement with donors is crucial to ensure that our funding need and impact is shared with supporters.
The Supporter Relationship Manager will work with the Head of Fundraising and Deputy CEO to grow our major donor, regular giving, appeal and legacy income alongside sustaining our irregular giving and Gift Aid income. The Supporter Relationship Manager will line manage the Fundraising Assistant (FA), which is a new entry-level fundraising role responsible for the development and day-to-day administration of our community fundraising income stream for individuals and our corporate community.
Person Specification Essential knowledge, skills and experience:
- Three years+ experience of working in a supporter care fundraising role.
- Understanding of fundraising principles, relationship marketing and supporter care.
- Excellent written and verbal communication and interpersonal skills.
- High level copy writing skills.
- Experience of working with communications staff to support multi-channel fundraising campaigns.
- Ability to work on your own initiative.Well-organised and able to manage multiple projects simultaneously while meeting deadlines and targets.
- Good working knowledge of CRM databases and how to use them to steward supporters.
- Good knowledge of current data protection/GDPR regulation.
- Able to develop, initiate and maintain systems and procedures.
- IT literate with a working knowledge of Microsoft Office applications including Excel to sort and segment supporter data.
- A clear commitment to the ethos and strategic plans of FareShare South West, and able to positively contribute towards its achievement.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic charitable organisation to recruit a Social Media & Content Officer for a 14-week part-time role (4 days per week). This is a brilliant opportunity for a passionate and creative communicator to join a mission-led team dedicated to improving lives through impactful storytelling and digital engagement.
The Stories & Content Officer will play a central role in developing and delivering compelling content across social media and digital platforms. Working closely with internal teams and external stakeholders, the successful candidate will bring to life the work of the charity through thoughtful narratives, engaging campaigns, and strategic content planning. This role is ideal for someone with strong storytelling instincts, digital acumen, and a desire to make a real difference.
Key Responsibilities:
- Develop and execute a results-driven social media strategy aligned with organisational objectives.
- Create monthly and quarterly performance reports to measure effectiveness and identify opportunities for improvement.
- Manage and moderate social media channels, ensuring positive engagement and brand reputation.
- Source, research and write inspiring stories from beneficiaries, stakeholders, and projects.
- Build and maintain a bank of case studies, including imagery and consent documentation.
- Develop written, visual, and multimedia content (e.g., videos, graphics) for use across digital and print channels.
- Tailor content for specific campaigns and audience segments, testing and refining for impact.
- Manage online fundraising tools and platforms (e.g., social media giving features).
- Develop and optimise paid advertising campaigns to grow audience reach and brand awareness.
- Collaborate with fundraising teams to ensure content supports wider income generation efforts.
- Track key metrics such as engagement, traffic and donations linked to content activity.
- Use insights to shape future strategy and enhance content effectiveness.
- Build strong working relationships with internal teams, hospital partners, and external contributors.
- Represent the organisation in dealings with patients, supporters, and agencies.
- Support website administration and provide photography for promotional activities.
- Provide occasional administrative support, including answering enquiries and supporting events.
- Assist with copywriting and proofreading as required.
- Model the organisation’s values and act as a positive ambassador in all interactions.
Person Specification:
- Proven experience managing social media accounts and developing engaging content for diverse audiences.
- Track record of delivering digital campaigns with measurable impact.
- Experience conducting interviews and gathering testimonials for promotional use.
- Strong knowledge of content planning, digital storytelling, and social media analytics.
- Familiarity with platforms such as Facebook, Twitter, Instagram, and YouTube.
- Proficiency in using scheduling and reporting tools (e.g., Hootsuite, Meta Business Suite).
- Excellent writing and editing skills tailored to audience and channel.
- Working knowledge of graphic design software (e.g., Canva, Adobe Creative Suite), and photography and basic video production/editing skills desirable.
- Creative thinker with a flair for visual and narrative storytelling.
- Highly organised with excellent attention to detail.
- Collaborative, enthusiastic and solution oriented.
- Comfortable working independently and as part of a small, cross-functional team.
- Flexibility to adapt to evolving organisational needs.
- Willingness to represent the organisation at events or external meetings as needed.
What’s on Offer:
- This is a hybrid role, with just 2 days per-week in the organisations Central London office.
- A day rate of £102.77 per-day plus £12.79 daily holiday for the successful candidate.
- A rare part-time opportunity to work with a well-known organisation for the next 14-weeks.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Are you looking for your next opportunity as an Internal Communications Coordinator? Then look no further, come and join us at Hope House Children’s Hospices by playing a vital role in achieving ‘Our Mission’ Helping every child with a life-threatening condition live their best life.
Our Internal Communications Coordinator is a permanent, full time role 37.5 hours per week (part time hours of 30 per week will be considered). This role will be based at Hope House Children’s Hospice in Oswestry.
We offer our Internal Communications Coordinator a competitive salary of £31,187 to £35,301 (FTE) per annum plus benefits of a group pension plan and generous annual leave allowance.
About the Internal Communications Coordinator role:
Your role as Internal Communications Coordinator will play a pivotal role in bringing our new Internal Communications Strategy to life – aligning our internal communications with the charity’s Mission, Purpose and Values, and ensuring that colleagues feel informed, engaged, and inspired to shape our future together.
You will take full ownership of delivering the Strategy and think creatively about how to connect with everyone, and communicate in a way that drives understanding, collaboration and impact.
Reporting to the Head of Communications, you will work closely with colleagues across the charity, including Income Generation, Care and Retail, and senior leadership.
You will be passionate about Hope House Children’s Hospices’ Purpose to help every child with a life-threatening condition to live their best life, and keen to work with people at every level to keep them informed and inspired by the work of the charity and by the meaningful impact this has on children and families.
We are looking for an Internal Communications Coordinator who:
- Shows an interest in and understanding of workplace culture and employee engagement.
- Has a strong understanding of the importance of aligning internal communication priorities to Mission, Purpose and Values.
- Has excellent writing skills and the ability to share stories in a variety of formats to engage and inspire.
- Has great interpersonal skills, able to conduct engaging interviews and get people talking.
About us:
By joining the team at Hope House Children’s Hospices, you will be helping every local child with a life-threatening condition and in return for this, we make a real commitment to your career, health and wellbeing. We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum (FTE) with service increments
- Organisational pension scheme
- Brilliant culture and environment
- Blue Light Card, Staff rewards programme, Cycle to Work Scheme
- Wellbeing services which includes staff counselling and a funded Health Care Cash Plan
- Flexible working arrangements
- Great development opportunities
Closing date: 18th May 2025
Interview date: 28th May 2025
Do you want to be part of something exciting as our Internal Communications Coordinator? Where your success is recognised, and your career can fly – we’d love to hear from you. Apply now! We are welcoming informal discussions with our Head of Communications, Vanessa Thomas.
The successful applicant will be required to obtain a standard disclosure from the Disclosure and Barring Service.
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a real impact every day — join our mission to support homeless and vulnerable families across Staffordshire.
We're looking for a passionate and proactive Corporate Fundraiser to help us build meaningful partnerships and grow our charity's reach.
At The Gingerbread Centre, we believe that everyone deserves a safe place to call home. As part of our dynamic Income Generation team, you’ll be at the heart of our efforts to raise vital funds and create long-lasting relationships with local and regional businesses. Your work will directly support families facing homelessness and give them hope for a better future.
In this varied and rewarding role, you'll:
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Identify and engage potential corporate partners across Stoke, Staffordshire, Newcastle-under-Lyme, and Staffordshire Moorlands
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Develop creative campaigns and proposals that align business goals with our mission
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Represent the charity at events, networking opportunities, and meetings
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Collaborate with internal teams to showcase the impact of partnerships
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Drive sustainable income growth through corporate giving, sponsorships, and employee fundraising
We’re looking for someone who is:
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A confident communicator with strong networking skills
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Self-motivated, organised, and enthusiastic about making a difference
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Experienced in sales, fundraising, or business development (charity experience a plus but not essential)
To prevent homelessness by providing stable and secure accommodation for vulnerable families, lone parent families and single & pregnant women

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in creating and optimising personalised email and SMS campaigns? Are you an expert in executing omnichannel customer journeys and seeking a new challenge?
If so, you could be the Marketing Automation Manager we are looking for!
About the role
You will bring your expertise and experience of delivering automated omnichannel journeys to send the right message, to the right person, at the right time, in the media of their choice. You will bring your passion for utilising customer data to deliver personalised, targeted customer-centric marketing to deliver business goals.
Your responsibilities will include:
Working with the transformation team to build customer journeys in our new MarTech platform, Adobe, supporting building a bank of digital collateral, migrating existing communications into the new platform and ensuring all marketing activities conform to BHF brand.
Collaborating with internal teams to make the most efficient use of current customer data and how to use it to personalise within communications journeys. Whilst supporting on building audience segments and business rules for customer engagement.
Reporting on performance of communications and translating this information for wider stakeholders, utilising tools to understand conversions and customer behaviours to inform a marketing automation strategy to be shared with digital and other fundraising colleagues.
About you
To excel in this role, you will need:
- Strong understanding of omnichannel principles, alongside data segmentation and personalisation in digital communications
- Experience of integrated marketing automation platforms such as Adobe (desirable), dotdigital, Salesforce or Hubspot
- Proven ability to develop impactful creative and copy and experience designing, developing and delivering automated personalised customer journeys
- Experience of working with large data sets and utilising to improve customers lifetime value
- Skills in analytics and data visualisation tools
- Experience of project management and effectively using tools to support this such as Jira
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy,Igniting Change , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will be two stages with the first stage scheduled for w/c 26/5.
Please note that this role is known internally as “Digital Customer Journey Production Manager”
Our vision is a world free from the fear of heart and circulatory diseases.

Are you ready to take on a key role in orchestrating and managing high-profile events? Join a prestigious organisation dedicated to excellence and innovation in the events sector.
Our client is looking for an experienced Events Executive to join their team in London (Victoria). In this position, you'll provide organisational and administrative support to the annual programme of events. You'll also play a vital role in ensuring the seamless delivery of both digital and face-to-face events, from initial planning to post-event feedback.
This is an excellent position for someone who thrives in a dynamic and fast-paced environment, and who is passionate about creating memorable event experiences.
Working arrangements: Hybrid working – 40% in office
Location: London (Victoria)
Employment type: Permanent, Full time (35 hours)
As the Events Executive, you'll have the chance to work closely with internal and external stakeholders, negotiate with venues and suppliers, and ensure that every event runs smoothly and efficiently.
Key Responsibilities:
- Administration and delivery of digital and face-to-face events.
- Process manual bookings and respond to event-related queries.
- Monitor delegate numbers and provide regular updates.
- Source and negotiate venue contracts and external suppliers.
- Liaise with venues regarding logistics and requirements.
- Produce delegate badges and ensure timely delivery.
- Facilitate virtual event set-up and dry-runs.
- Manage event registration and post-event feedback.
The Successful Candidate:
- Will have at least 2 years of event administration experience.
- Can work under pressure and meet strict deadlines.
- Demonstrates accuracy and attention to detail.
- Possesses excellent verbal and written communication skills.
- Is adept at organising both virtual and face-to-face events.
- Has experience using online event platforms (ON24 preferred).
- Is proficient in Microsoft 365 and website publishing (Umbraco preferred).
Skills:
- Exceptional customer service and relationship-building skills.
- Strong numeracy skills.
- Knowledge or experience of AV technical production is desirable.
If you're looking for a role where your skills in event management will shine, apply today!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are hiring for a brand new additional role of Development Manager workingpart-time (4 days) based in Manchester at our amazing venue at Greater Manchester Arts Centre Ltd t/a HOME. Benefits include:
- Generouse holidays
- Paid 1 hour lunch break
- Option to purchase additional holiday pro rata
- Employee assistance programme
- Pension scheme
- Offers and discounts on theatre and cinema tickets
What are you waiting for apply now by visiting the website. If you would like a chat with the Hiring Manager please reach out to our Development Director, Alex Jones for an informal conversation details on how to contact within the recruitment pack on our website.
- Discount on cycle to work and tech schemes
The client requests no contact from agencies or media sales.
Location: London based / hybrid. If in receipt of London Weighting minimum two days a week in London office; Non-London weighting – one day a month in office (travel reimbursed)
A little bit about the role
The trusts fundraiser role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a trusts fundraiser to help drive this strategy forward. The successful candidate will have experience in building relationships and securing income, helping us to build relationships with new trust funders while stewarding effectively our current trust and foundation relationships.
The successful candidate will work closely with the head of fundraising and the fundraising manager to implement Frontline’s annual fundraising plan, taking specific responsibility for researching, building relationships with, writing persuasive proposals to and securing income from new trust and foundation funders, while also providing excellent stewardship and reporting to current funders. The fundraising team is supported by the marketing, events and communications staff of the external relations division.
Some key responsibilities include:
- To develop a pipeline of potential trust funders through prospect research, the development of strong relationships, and writing of persuasive, creative and inspiring applications.
- To arrange meetings and engagement opportunities with new funders, including ensuring that other Frontline staff are involved in supporting applications and pitches where appropriate.
- To account manage a portfolio of existing trust supporters, providing excellent stewardship and planning and writing high quality grant and funding reports in line with reporting deadlines.
- To work closely with other teams at Frontline, particularly the fellowship team and evaluation team, to develop proposals and reports, bring funders closer to our work and help inspire a culture of fundraising across the charity.
A little bit about you
You will be an experienced fundraiser, with experience in securing grants from trusts and foundations in particular. The ideal candidate will be enthusiastic, target-driven and passionate about delivering persuasive cases for support through crafting creative and imaginative funding proposals.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a small charity, our staff team work closely in a flexible, cooperative working style. Prioritising the best service to our guests, all team members thrive off a fast paced and dynamic environment which varies day to day. We are looking for someone enthusiastic who can be flexible and adaptable in a fast changing and highly rewarding work atmosphere, and that shares the vision of our staff and trustees.
Our Fundraising Lead plays an important role in advancing the mission of our homeless projects by effectively fundraising efforts to various stakeholders. This position requires strategic communication skills with fundraising expertise to ensure the shelter's sustainability and growth.
This role offers the opportunity to make a meaningful impact on the lives of individuals experiencing homelessness while developing your skills in communication and fundraising to support the charity’s mission. We as an organisation are committed to ongoing professional development through our network of partners and support organisations both local and national.
The post-holder will need to apply a flexible approach to working, based on the seasonal and long-term workload associated with working on campaigns and ongoing projects. The ideal candidate would therefore be able to work their contracted hours flexibly to meet the demands of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Manager, Corporate Partnerships, Major Gifts & Communications
Location: Remote, New York area
Reports to: Anna Bowden, Street Child US CEO
Starting: $70,000 - $80,000 pa
About Street Child:
Street Child is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. We encourage individuals of all backgrounds to apply.
Street Child is a global education and child protection NGO whose mission is to ensure that every child can be safe, in school and learning, with a focus on low-resource and crisis contexts where education is disrupted by conflict, climate disaster, disease, displacement and / or extreme poverty.
Role Overview:
We are seeking a dynamic and strategic professional based on the East Coast to both drive high-impact new business from corporations and major donors and build our visibility and external communications to support that goal. This is a hybrid role, balancing strategic digital marketing, brand-building and media engagement with income generation, deepening existing relationships with key stakeholders, establishing new partnerships and increasing our visibility.
This is a new position for Street Child, complementing our existing presence on the West Coast. The successful candidate will need to be a strong all-rounder, able to excel in a variety of work areas, although the role will work closely with and be supported by global communications, marketing and corporate fundraising teams, with existing strategies, materials and platforms to leverage and tailor to a US audience.
While this role is not office-based, the successful candidate will be located in or around NYC or DC.
Key Responsibilities:
Major Gift Fundraising (50%)
- Identify, cultivate, and secure partnerships with corporations and major donors, aligning their CSR goals and giving priorities with our mission.
- Leverage existing partnerships and relationships with corporations and major donors to grow a wider network of US-based corporations.
- Develop and manage sponsorship opportunities for campaigns, programs and events.
- Oversee all corporate engagement activities, including employee giving, volunteering and cause marketing campaigns.
- Develop and deliver corporate events to build relationships with and raise funds from our developing network of US-based corporations.
- Collaborate with corporate partners to enhance their internal communications strategies, driving awareness and engagement among their employees around shared initiatives.
- Craft compelling proposals, pitches and presentations for potential partners.
- Steward relationships successfully to ensure long-term impact and retention.
- Track partnership impact, prepare reports and communicate successes to internal and external stakeholders including funding partners and Street Child’s Board of Directors.
- Identify & cultivate new prospects among individuals and corporations.
Communications & Marketing (50%)
- Develop and implement a comprehensive communications and digital marketing strategy to increase brand awareness and audience engagement.
- Drive digital marketing campaigns across key channels, leveraging analytics to optimize performance.
- Lead content creation efforts, including blogs, case studies, impact stories, newsletters and press releases.
- Build and execute a strategy for growing Street Child’s share of voice in the sector, engaging with media and industry influencers.
- Work with external web developers to manage and enhance website content, SEO and UX to improve engagement and conversion.
- Monitor trends, conduct competitor analysis, and identify opportunities to position Street Child as a thought leader.
Qualifications & Experience:
- Strong track record of securing major gifts ($100,000+) from corporations and individuals, including strategic partnerships, sponsorships and events.
- High-level strategic thinking and planning.
- Experience in a similar role across fundraising and marketing.
- Proven success in driving digital marketing strategies, growing brand awareness, and managing media relations.
- Excellent storytelling skills with experience in content creation, social media management and PR, and media connections.
- Experience using digital tools such as Google Analytics, email marketing platforms and social media management tools.
- Ability to manage multiple projects, meet tight deadlines and work both independently and collaboratively.
- Outstanding verbal and written communication skills; ability to prepare and publicly present materials.
Why Join Street Child?
This is an opportunity to be part of a high-impact team making a real difference in the lives of the world's most marginalized children living in the world's toughest places. We offer a collaborative and dynamic working environment, with opportunities for professional growth and development. By joining Street Child, you will be contributing to life-changing programs that help children access education and protection, even in crisis situations.
Benefits:
- Contribution towards healthcare
- 25 days annual leave plus 8 flexible holidays
- Paid travel to offices in Europe, UK and program countries
How to Apply:
Please send your CV and a thoughtful cover letter to the link supplied.
Equal Employment Opportunity Statement:
Street Child is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. We encourage individuals of all backgrounds to apply.
A new opportunity has arisen to join the PR & Comms team as London’s Air Ambulance Charity’s in-house Videographer. This role will have plenty of freedom to create innovative, creative video content for teams across the charity and frontline service, from storyboarding to filming and through to editing. They will need to respond to briefs to produce films that are in line with our brand personality but also will be empowered to bring their own content ideas to help us deepen our connection with London, inspire people to support our cause, and help our clinical teams communicate the importance of the pioneering work they do.
The client requests no contact from agencies or media sales.
Permanent
Location: Hybrid, base at Crimple House, Harrogate
Hours: 35 per week
Working pattern/flexible working: Monday to Friday
Salary: £33,214.45 per annum
Closing date: 08 June 2025
Brand: Herriot Hospice Homecare, Just ‘B’ and/or Saint Michael’s Hospice
Interviews will take place in Crimple House on Friday 13 June 2025
Do you want to be part of an organisation that makes a real difference to our local communities? Our family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice provide vital support to people when they need it most. Our vision is of a community where everyone gets the care they need, want and deserve You can help make that a reality.
We are an independent charity powered by local communities. Every day, help to improve quality of life for people living with terminal illness, bereavement and mental health concerns, because our belief is that no one should suffer. Our incredible teams work together to make this happen, whether that’s as a counsellor, nurse, receptionist, fundraiser or one of many other essential roles.
About the role
This is an exciting opportunity to lead marketing and communications activity across fundraising and retail, supporting the growth and visibility of our services.
You'll be working within our passionate Income Generation team, playing a key role in developing high-impact campaigns that drive income, brand awareness and supporter engagement across North Yorkshire.
What you’ll be doing:
· Create and deliver compelling, data-driven marketing campaigns across digital, print, social and PR.
· Develop content and multi-media assets to support donor engagement, fundraising campaigns and events.
· Collaborate with fundraising, retail and communications teams to align messaging and strategy.
· Manage marketing budgets and line-manage the Marketing Officer and volunteers.
What we’re looking for:
· Experience in delivering end-to-end marketing campaigns, including digital and social media.
· Strong copywriting, content creation and project management skills.
· A proactive, collaborative attitude with the ability to work across teams.
· Understanding of marketing/fundraising regulations and budget management.
What we offer you:
· Competitive salary
· Generous 35 days of annual leave (pro rata)
· 8% employer pension contribution
· Wide range of discounts on high street brands and local shops
· Cycle to work scheme
· Recommend a friend bonus
How we look after you
· We put people first in all that we do, which includes our own team
· Wellbeing and resilience support with a dedicated team by your side
· Flexible and hybrid working for many roles
· A supportive and caring environment
· Opportunities to grow, develop and progress, with culture of lifelong learning
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Don’t quite meet the requirements for this role? We’d still love to hear from you, please get in touch via [email protected] to discuss other opportunities across our family of services.
How to apply:
· Please click Apply and you will be forwarded to our website, where a full job description is available (via the ‘Document Available’ button at the top of the advert).
· Make sure you answer all supplementary questions as part of your application. If you don’t, we’ll have to automatically reject your application.
· Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Our values:
· We put the people who use our services at the heart of everything we do
· We are caring and compassionate
· We are personal and supportive in our approach
· We engage positively
· We are responsive
· We are driven to do better
· We are fair
· We are professional
· We work collaboratively
· We are accountable
Living out our values
· Our behaviour framework puts our values in the context of our everyday work. See what this includes at saintmichaelshospice.org/behaviour-framework
· We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our communities.
· We believe that children, young people and adults should never experience abuse of any kind. Our safer recruitment and safeguarding processes help protect those accessing our services, please see our safeguarding statement on our website: https://saintmichaelshospice.org/safeguarding-statement/
· If you require any support or adjustments to be able to apply for this role, please let us know by emailing [email protected]
· We will need to complete satisfactory pre-employment checks before appointing you. These include but are not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. We will cover the cost of these.
For more information on the role, please contact us on [email protected] or on 01423 200 145 and we can arrange for you to have an informal discussion with a member of the team.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
A family of services including Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s. We support people living with terminal illness and bereavement


BACKGROUND
Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The ideal candidate will have experience in the corporate financial services sector and they will have demonstrated experience developing corporate partnerships in support of humanitarian and development work. As a Senior Officer with a dedicated portfolio of established Financial Services partners, you will build tailored fundraising strategies and activations, focusing on incremental and sustained revenue generation. The Senior Officer will also demonstrate a passion for the IRC's mission, nuanced understanding of private sector fundraising, and dedication to the organization's diversity, equity, and inclusion values.
Key Working Relationships
- Associate Director of Financial Services Partnerships and the Senior Officer of Financial Services Partnerships
- Senior Communications Officer, Partnership Comms
- Director, Health and Financial Services, Global Corporate Partnerships
KEY ACCOUNTABILITIES
- Collaborate with the Associate Director, Financial Services to steward and cultivate a $2M+ USD portfolio of partners in support of the Global Corporate Partnerships Financial Services strategy with a focus on diversified funding streams, growing unrestricted funds, and expanding influence;
- Help to deliver a robust strategy for the Global Financial Services sector; identifying and initiating strategies for sector partnerships through a variety of partnership models (e.g. strategic, employee engagement, pro bono expertise, etc.)
- Implement stewardship, engagement and growth strategies for partners within the portfolio including account plans, proposal submissions and partnership discussions.
- Develop materials for partners or prospects, including proposed partnership overviews and activation ideas, concept notes, proposals, presentations, and reports, from drafts through to final line-editing and formatting.
- Work closely with the External Relations teams (e.g., digital, creative studio, events) to leverage finance-related virtual and in-person events and campaigns to support the overall fundraising efforts of the organization.
- Maintain and update account management plan for each portfolio partner as needed, including evaluating key performance indicators and delivering upon strategies for revenue growth and donor satisfaction.
- Facilitate information flows between prospects and donors, program staff and fellow fundraisers;Undertake special assignments, as needed.
PERSON SPECIFICATION
Essential
Skills, Knowledge and Competencies:
- Demonstrate the capacity to adapt, pivot successfully, and handle higher visibility challenges on a regular basis both with donors/prospects and internally;
- Demonstrate the capacity and professional expertise to execute senior level donor meetings;
- Ability to exercise and execute creative solutions with minimal oversight to meet the needs of the IRC and portfolio;
- Ability to develop thoughtful project management plans and implement them in timely and detailed fashion
- Excellent interpersonal skills and written and oral communication skills: the ability to effectively interact with a variety of internal and external contacts with confidence and poise.
Experience:
- Considerable relevant experience or strong interest in the financial services sector and community
- Experience of partnership development and/or front-line corporate fundraising experience in a dynamic, fast-paced environment;
- Experience identifying and exploring new and creative ways of engaging with companies and their communities, influencers, and other partners to support humanitarian efforts.
Desirable:
- Strong project management skills, experience working on multiple projects with global cross-functional teams;
- Ability to travel for partnership meetings internationally for conferences, meetings, etc.
Criteria in the Person Specification marked with ** are the minimum criteria in line with our commitments under the Disability Confident Employer Scheme. Candidates who state that they have a disability and meet these criteria, will be invited to interview.
Standard Responsibilities
- Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC London office
- Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Ataxia UK
Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the InControl Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation.
About the Role
You will be joining at an exciting time for Ataxia UK as we complete our 60th anniversary year.
This is a key role as member of our growing Fundraising & Communications department, responsible for the coordination and delivery of daily communications tasks and the design and creation of marketing assets.
Ataxia UK has a large and engaged community of patients, supporters, volunteers, fundraisers and professionals. The post holder will work with the Communications & Marketing Manager, the Fundraising department and the wider organisation to ensure we reach our networks across social platforms, website, and printed materials with dynamic branded assets. You will coordinate the delivery of the quarterly Ataxia Magazine, liaising with internal and external contributors, designers and printers. Working closely with the Communications & Marketing Manager, you will have the opportunity to help shape Ataxia UK’s new communications and brand strategy.
Ataxia UK operates a hybrid- working policy, with full time staff working 5 days a week expected to work from our offices in Highgate a minimum of 2 days a week. This is adjusted to 1 day per week for part time.
About you
You will be a creative and dedicated individual, with a passion for communications, looking for a new challenge and excited by the opportunity to help shape our new strategy. You will be someone who thrives in a project-management environment and able to work both independently and closely with colleagues and external suppliers.
Organised and details-focused, you are confident across socials, website SEO, CRM and a range of communications software such as Canva, InDesign etc. You will have a keen understanding of how the role can support our fundraising and you will have experience working closely with fundraising teams or on income-generating projects or events. As a key member of the team responsible for our brand and messaging, you will have the skills and experience to ensure we positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia.
Benefits of working for us.
- 25 days annual leave pro rata (rising to 30 with a length of service)
- Extra holiday day for your birthday
- Access to a free Employee Assistance Programme & Employee Hotline
- Flexible hybrid working
- Pension scheme
- Enhanced maternity and co-parental leave
- Cycle to work scheme
- Training and development opportunities
- Accredited Living Wage Employer
Please see full Job Description for further details including Person Specifications. Your covering letter will be used to assess you against the person specification for this role.
Interviews will take place w/c 9th June 2025.
The client requests no contact from agencies or media sales.