Digital skills officer jobs in brent, kent
As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their knowledge of operations, risk management and policy writing with scope to develop your skills whilst also contributing to a great cause.
Key Responsibilities
Operational Support
· Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations.
· Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
· Support the Operations Manager in the successful delivery of the Annual Operations plan.
· Provide administrative support to the Operations Manager and take minutes in operations-related working groups.
· Support with updating operational policies and procedures.
· Act as a Charity Data Protection Officer (DPO), alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.
· Assist in the coordination of charity vehicle fleet maintenance schedules and provide breakdown response support.
· Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.
· Act as a designated keyholder, responsible for the opening and closing procedure.
· Manage the operations shared email inbox.
Health & Safety
· Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting.
· Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports).
· Assist in the procurement, delivery and recording of mandatory staff training needs.
· Help establish and maintain safe working practices and policies and undertake basic risk assessments.
Workwear and equipment
· Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
Tech Support
· Serve as the first point of contact for general IT enquiries .
· Consult with IT consultants to ensure adherence to processes.
· Work with the Operations Manager to implement processes that maintain the IT security score.
· Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training.
· Serve as lead administrator for key operational software, such as Webex phone system and Vatix Lone Worker App.
General Administrative Support & Development
· Handle general enquiries from staff, patients, and volunteers efficiently.
· Manage charity postal enquiries.
· Assist the Operations Manager with the procurement of stationery and consumables.
· Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support.
Environmental Advocate
· Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint).
· Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
What you do
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and oral).
· Able to manage your own workload and priorities to agreed deadlines. Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Hospitals Charity is looking for a talented and creative fundraiser to lead on growing income from individuals. You will join a wider Fundraising team of eight people and play a key role in developing exciting activities; encouraging new support to grow our existing supporter base and inspire our loyal supporters to continue giving.
You will use your experience to help the charity maximise our fundraising by designing engaging and intentional multi-channel donor journeys. You will lead on making donor specific fundraising asks and delivering exemplary donor care to maximise lifetime value. You will work with colleagues to analyse past performance and trends to identify new opportunities and make data driven decisions about future strategy.
Please submit your CV and a cover letter outlining why you are suitable for the position.
The client requests no contact from agencies or media sales.
About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Hybrid - London WC1H (We operate hybrid, flexible working practices with 20% of your time per month being office based)
Do you have experience of planning and creating engaging communications content across multiple channels? Would you like to tell the story of an organisation that is helping to change lives across the world?
Join the ACU as a Communications Officer and use your experience to help us build a better world through international collaboration in higher education.
The ACU offers a unique opportunity to make a real difference in the higher education sector. We are one of the largest, most diverse international university networks, bringing together over 400 universities in over 40 countries. Championing the power of higher education to improve lives, we support our members – and our people – in contributing to sustainable development across the Commonwealth and beyond.
The ACU has managed international scholarship schemes for nearly 60 years – including for the Commonwealth Scholarship Commission in the UK (CSC), which offers postgraduate study and professional development opportunities funded by the UK Foreign, Commonwealth and Development Office and other government departments.
The role
Communications is key to ensuring that internal and external stakeholders understand the breadth and impact of the CSC’s work. The Communications Officer, as a key business partner for CSC, will raise the profile of the CSC, through supporting the delivery of its communications strategy.
As Communications Officer, your responsibilities will include:
• Act as a business partner for CSC, planning, delivering, and editing content that is engaging and tailored to its target audience
• Editing content for maximum impact and accuracy, in line with house style guidelines, and to ensure that it is appropriate for its target audience
• Developing, managing, and updating content on the CSC website
• Maintaining the CSC’s social media channels
• Creating email newsletters
• Marketing student and alumni events and communicating proceedings/outcomes
• Planning and delivering integrated marketing campaigns for key activities.
Who are we looking for?
You will need:
• Excellent written and oral communication skills, including writing for, influencing, and understanding of different audiences and channels, and sensitivity for different cultural contexts
• Ability to convey complex information clearly and concisely
• Experience of editing and proofreading content
• Excellent attention to detail
• Experience of editing content for multiple platforms and channels
• Experience of using website content management systems (CMS), particularly WordPress
• Experience of using email marketing platforms to build emails and manage distribution lists, particularly MailChimp
• Experience of achieving impact and engagement through multichannel marketing and/or communications campaigns.
What to expect:
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website). We believe in investing in all our people and creating cultures in which everyone can thrive.
We offer a fantastic package of benefits including:
• 27 days annual leave, 8 bank holidays (pro rata - part time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan
How to apply:
Apply via the apply button which will redirect you to our recruitment portal.
Closing date: 3 June 2025 @ 23:45
Interview Date: Week commencing 16 June 2025
Interviews will take place virtually via MSTeams.
BACKGROUND
An exciting opportunity to lead communications and marketing at Action Syria. Through your work, you will help us ensure Syrian communities have the education and medical care they need, every day, and when emergencies strike – this is critical as Syia begins to rebuild following the fall of Assad in late 2024. Action Syria has over a decade of experience working with local partners in the Middle East making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster annually. We seek a competent, confident and skilled communications and marketing specialist to help deliver ambitious plans for the coming years, increasing our profile and expanding our audiences.
Working closely with the CEO and the fundraising team, you will be responsible for delivering our Communications & Marketing strategy, making sure it integrates with our fundraising strategy, and critically, considers the broader vision for expanding our audience. You will set appropriate targets, key performance indicators and measure progress against these. As a small and mighty team, we seek a reliable communications expert who is pro-active, inspiring and really loves what they do. We are positive, creative and ‘hands-on’ and hope you are too.
Alongside setting the strategic direction, you will be actively involved in executing day-to-day communications tasks, from content creation and social media management to media engagement, ensuring our messaging is impactful and consistent across all platforms.
For those looking to advance their career, this role offers a pathway to take the next step professionally, with the opportunity to develop with the role as the organisation grows.
This role will ensure that Action Syria:
- has a comprehensive and practical communications and marketing strategy, which is integrated with our fundraising strategy;
- has appropriate presence across digital platforms; and
- engages audiences with meaningful messaging in support of our charitable objectives.
Responsibilities
1. Lead the Communications and Marketing function and strategy:
- Review and refine our Communications & Marketing strategy to ensure it is fit for purpose and responsive to the new chapter unfolding in Syria, positioning us as a leading voice among charities engaging in the region;
- Work with Head of Development to ensure the C&M strategy integrates with our fundraising strategy, driving impact, building trust, and ensuring sustainability; and
- Set targets and milestones for the C&M Strategy to measure progress against.
2. Manage our annual communications plan:
- Produce engaging and meaningful content for communications and marketing purposes, including copy and graphics
- Write and publish key communications throughout the year, e.g. blog posts and newsletters (Mailchimp) to maintain a strong profile and grow our support base;
- Manage social media platforms: Instagram, Facebook, LinkedIn, X, scheduling regular, high-quality posts, and managing Meta Ads, to engage existing and new audiences;
- Create engaging digital content, with input from the team on messaging and purpose, to raise Action Syria’s profile and support our fundraising and marketing campaigns;
- Work with the fundraising function on Action Syria’s digital fundraising strategy, with a focus on optimising donor journeys; and
- Support the team with asset design for fundraising campaigns where required.
3. Act as guardian of Action Syria’s brand, ensuring it is fit for purpose:
- Develop comprehensive brand guidelines, in line with our recent rebrand; and
- Ensure website is current, appropriate and enables us to reach strategic and fundraising goals.
4. Develop strategic engagement with media:
- Build on press list and cultivate relationships to enhance Action Syria’s profile
Essential
- Positive, pro-active and reliable;
- Prior experience of strategic communications and marketing planning and delivery at management level;
- Prior experience of marketing (digital and other) with the ability to tell powerful stories via multiple channels;
- Prior experience of Social Media management;
- Excellent design skills, with an eye for detail;
- Excellent communication skills, written and verbal, with the ability to deal with sensitive subjects appropriately; and
- Experience of marketing for fundraising campaigns
- Excellent time management skills
Desirable
- Understanding of the aid and/or development sector;
- Interest in and understanding of fundraising; and
- Interest in the international Charity sector, ideally specifically in the Middle East and Action Syria’s cause.
The client requests no contact from agencies or media sales.
Department: Communications and Public Affairs
Contract type: Permanent
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager
The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.
Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.
Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.
Key responsibilities:
Serve as a point of contact for incoming media enquiries.
Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content.
Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.
Take ownership of key communications tools and systems, including media monitoring and audit of coverage.
Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).
Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information).
What we are looking for:
Experience in a media, journalism or communications role.
Excellent writing skills with the ability to produce accurate, compelling content under pressure.
Confidence in handling media enquiries and building positive relationships with the press.
Strong organisational skills and the ability to manage multiple priorities effectively.
A collaborative approach, with experience working across teams and engaging with senior stakeholders.
A good understanding of the UK media landscape and wider external environment.
If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.
Working with us:
NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position.
Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us on this exciting journey and help shape the future of allergy care! As a Policy and Influencing Officer. You will work closely with internal and external partners to increase the charity's profile, influence key opinion leaders, and drive policy changes that improve the lives of those with allergies. Your responsibilities will include:
- Contributing to the planning and delivery of influencing, engagement, and campaigning activities.
- Monitoring and horizon-scanning the external policy and public affairs environment.
- Supporting the National Allergy Strategy Group (NASG) by providing secretariat services.
- Engaging with politicians, government departments, and external agencies to galvanise support for allergy-related initiatives.
- Drafting accessible communications on policy issues for various audiences.
- Representing Allergy UK at external meetings and events.
- Coordinating engagement with the allergic community and volunteers to ensure advocacy activities are informed by their priorities and experiences.
About Us:
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK living with allergic conditions. We are passionate about raising awareness, providing trusted advice, and advocating for better healthcare and support. As we embark on our 2025-2030 strategy, we are looking for a dynamic and dedicated Policy and Influencing Officer to join our team and help drive meaningful change.
What We Are Looking For:
- Minimum of 3 years’ experience in a similar role with a proven track record of influencing public affairs and policy change.
- Strong understanding of local, regional, and national government policy-making processes.
- Excellent written and verbal communication skills.
- Ability to work independently and manage a varied workload.
- Passionate about making a difference for people living with allergies.
What We Offer:
- Competitive salary and annual leave entitlement.
- Pension contributions.
- Flexible working arrangements, including hybrid working.
- Access to our Employee Assistance Program and wellbeing resources.
- Opportunities for professional development and career progression.
We require a cover letter outlining relevant experience with a CV
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Communications and Marketing Officer will play a key role in raising awareness of Unseen’s mission to end modern slavery and supporting the income generating teams to raise vital funds.
Key responsibilities and tasks include:
- Campaign planning and executing
- Content creation and visual design
- Website management and content optimisation
- Social media and community managementMedia liaison and external communications
To apply:
- Please complete the application form on our website. This includes a personal statement of 500 words outlining your suitability for the role, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
Salary: £27,583 per annum. We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time (37.5 hours per week). Evenings and weekend work occasionally required.
Location: Unseen’s head office in Bristol (Hybrid approach with some working from home days. A degree of flexibility will be required).
The deadline for applications is midnight on 15 June 2025.
Interviews will likely be held during the week of 30 June 2025.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
£30,750 - £36,800 per annum depending on experience
Hours: 35 per week
Based: Esher/Midlands/Home
Contract: Permanent
Ref: 1526
A major change project has taken place over the last few years to transform our IT systems and support. We have moved to a cloud solution based on Microsoft 365. To support our internal IT roles, we are supported by a managed service provider who are providing ongoing day-to-day support for all our IT users.
This is an exciting role that will play a key part in the delivery of Cranstoun’s IT and digital strategy. You will support the delivery of major business systems projects and support the day-to-day work of the IT team.
You will work closely with the Head of IT and the other IT and Systems Officer in supporting the IT infrastructure and delivering projects to improve the provision of IT and knowledge and digital capabilities across the organisation.
If you are motivated to make a positive difference, have excellent communication skills, able to manage and prioritise your work alongside working as part of a team then this is a great opportunity for you.
Experience of managing a large estate of laptops and mobile devices, Office 365 system administration, dealing with third party suppliers, and working in a customer focussed IT support capacity are highly desirable.
The role involves regular travel to sites, services and premises to support the IT function and infrastructure.
To download an application pack, visit the website via the apply button.
Unfortunately, we are unable to accept CVs.
Closing date: 30 May 2025.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No. 1061582.
Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more.
The Fundraising team is small but mighty. We shape and support the raising of funds for Turning Tides, by inspiring compassion for people facing homelessness and aim to engage supporters through powerful storytelling. From supporting and creating fundraising events, engaging with community groups, corporate clients and providing 1:1 stewardship with donors we aim to spread the word of our mission to the wider community, inspiring people to take action in support of those who are impacted by homelessness. This is an exciting time in the Fundraising team as we embark on a review of how we make our supporters and journey one that they value and a part of the work we undertake.
About the role
The Fundraising Officer will work closely with the Fundraising Manager on a wide range of tasks, ensuring our messages reach the right people in the right way. This could include giving talks at local community groups such as schools and churches, delivering fundraising, stewardship of fundraisers and donors. This role will include weekend and evening work to support our fundraising events.
PUTTING CLIENTS AND LOCAL COMMUNITY AT THE HEART OF OUR MISSION TO END HOMELESSNESS



The client requests no contact from agencies or media sales.
*Please note - interviews for this role will be held on Thursday 5th and Friday 6th June
Job specification
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home. Required to be in the office at least 2 days per week, including Wednesdays (all-staff office day)
Duration: Permanent (with six months’ probation)
Reporting to: Senior Fundraising Manager
Hours of work: 35 hours per week, Monday to Friday
Salary: £29,060 - £32,700 depending on experience
Overview of the role
As the Fundraising Officer, you will play a key role in delivering a range of fundraising appeals and our individual and regular giving programmes. This position also provides plenty of variety and the opportunity to support and develop skills across several income streams. The Fundraising Officer will work collaboratively with the Fundraising and Communications teams and closely with the Senior Fundraising Managers.
What you will do as part of our team
Fundraising activities
Individual Giving
· Manage the regular giving programme by implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships
· Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship
· Maximise engagement and retention of individual supporters (giving at a lower to mid level) by prompt thanking, excellent stewardship and building effective donor journeys
Fundraising Appeals
· Manage Glass Door’s direct marketing appeals including our flagship annual Christmas appeal – taking the lead on the direct mail and email campaign
· Lead on content development, and implementation of donor segmentation based on giving history, preferences, and engagement levels
· Work closely with the Communications Team to deliver a robust communication plan – actively taking part in the case studies, content creation and digital campaign plans (social media and website)
· Create and implement a follow-up communication plan to thank donors and provide updates on the impact of their contributions
· Undertake evaluations of each appeal’s performance metrics and donor responses to refine future appeals
Fundraising support
· Monitor the Fundraising inbox and respond promptly to ad-hoc queries from individual donors or prospects
· Support the Senior Fundraising Managers with research into current and prospective donors, and compile information to support funding applications and reports
· Thank and steward in-memoriam gifts
· Support the wider team at events e.g. Sleep Out, Christmas Carols and other supporter events
· Opportunity in due course to work towards managing a small portfolio of trusts, foundations and other grant-making bodies which would involve drafting applications and meeting reporting requirements (depending on interest and aptitude)
Fundraising Administration
· Create and update donor records as required on Access Charity CRM database , ensuring relevant records are kept up to date, accurate and consistent at all times.
· Work with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in the CRM database, banking cash, setting up Direct Debits and acknowledging/thanking donors via email or post.
· Ensure all fundraising activity is compliant with relevant charity and statutory legislation, and the Fundraising Code of Practice
Person specification
Essential
Knowledge and Experience
· Demonstrable experience in a fundraising role
· Understanding and experience of developing and stewarding supporter relationships
· Experience of project management
· Experience of using a fundraising database to segment and select data, produce reports and analyse information
· Experience of copywriting to produce fundraising letters and other materials
Skills and aptitudes
· Strong research, analysis and numeracy skills
· Excellent attention to detail, taking pride in work at all times
· Excellent verbal and written communication skills with a professional telephone manner and the ability to adapt style appropriately
· Ability to work under pressure, manage time effectively and prioritise a varied workload
· Strong interpersonal skills and the ability to build relationships with a wide range of people from a variety of different backgrounds
· Competent IT skills in standard Microsoft packages (Word, Excel, PowerPoint and Outlook) and CRM/supporter databases
Personal attributes
· A confident self-starter with a positive approach who takes the initiative to get things done
· Highly organised with an ability to prioritise and work independently through a calendar of deadlines and goals
· Able to work collaboratively within a team, as well as with different colleagues from across an organisation
· Being compassionate, insightful and sympathetic to the challenges faced by people experiencing homelessness with a passion to help improve their lives
· Willingness to work flexible hours occasionally, for example at evenings and weekends
Desirable
· Experience of project managing direct marketing activities and campaigns.
· Experience of working with Mailchimp and Access Charity CRM
· An interest in developing skills and securing income from trusts and foundations
The client requests no contact from agencies or media sales.
Marketing Officer
Salary: £30,824 per annum
Contract: Permanent
Hours: 37.5 hours a week
Work Pattern: Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota
Location: London Wetland Centre
About The Role
The London Wetland Centre has an exciting opportunity for a Marketing Officer to join to the team. This role will help drive visitation to London Wetland Centre, raise brand awareness and increase engagement across social media platforms.
The role will focus on creating engaging content, delivering PR, and collaborating with internal teams to deliver agreed marketing and communications activities.
Key responsibilities include:
- Working closely with the Senior Visitor Marketing Manager to create multi-channel marketing campaigns that drive visitation to London Wetland Centre and enhance WWT brand awareness.
- Creating and delivering the centre’s PR activities, maximising local and regional media opportunities by developing excellent media contacts, creating engaging copy for editorial coverage, and supervising media site visits.
- Managing all social media channels and creating engaging content to, drive visitation, promote events, and engage visitors with our conservation work.
This is a full-time position working 37.5 hours a week, Monday to Friday. Some weekend working will be required (approximately 1 in every 4) as part of the Duty Management Rota.
About You
We’re looking for an enthusiastic and digitally-focused Marketing Officer.
You will possess the following attributes and skills:
- Excellent written and verbal communication, with experience of writing content for different audiences and platforms, from social media to PR
- Creative thinker with an eye for the latest trends, and the ability to innovate
- High levels of planning skills with effective prioritisation, balancing deadlines and workloads
- Exceptional interpersonal skills and the ability to build relationships with a wide range of stakeholders
The post holder should be educated to degree level, or be able to demonstrate equivalent experience, ideally in a business or marketing related discipline. They will also have demonstrable experience of digital marketing, social media management and media relations as this is essential to the role.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 1st June 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power





Using Anonymous Recruitment
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At Northampton Students’ Union, we’re building a more connected, inclusive student experience — and we need a creative, energetic organiser to help make it happen.
As our Events & Community Coordinator, you’ll design and deliver a packed schedule of daytime events that help students build friendships, feel at home on campus, and make the most of their university life. From social sports and quiz afternoons to crafts and board games, you’ll be at the heart of what makes Northampton fun.
You’ll also be in charge of bringing life to the Engine Shed, our on-campus café/bar, turning it into a social hub where students come to relax, recharge, and belong.
But this role goes beyond the campus gates. You’ll work closely with local businesses and community groups to bring exciting new opportunities and partnerships to our students — creating events and activities that connect them to the wider town, and foster a real sense of place in Northampton.
If you’ve got a talent for events, a passion for student life, and the confidence to build relationships that make a difference — this is your chance to shape something special.
Principal Duties and Responsibilities:
- Develop and deliver a rolling programme of inclusive daytime events, including casual sports, entertainment, craft/hobby sessions, and intramural activities with student clubs.
- Plan and run engaging events in the Engine Shed café/bar to increase footfall and create a social campus environment.
- Build partnerships with local businesses and community groups to increase student engagement with the wider town and develop town-centre activations.
- Coach and Support our Elected Officers with their independent campaign and event work, ensuring synergy between one’s own work, and that of the elected team.
- Promote all events through digital channels and on-campus marketing.
- Complete thorough risk assessments for all events, ensuring health, safety, and accessibility are prioritised.
- Maintain accurate records of activities, feedback, and attendance to evaluate and improve impact.
- Support wider Students’ Union events and cross-team campaigns as needed.
- Support the Marketing Manager with the delivery of Open Day events and activities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.
You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.
Main duties:
· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)
· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training
· Signpost or refer clients to other service providers as appropriate
· Maintain individual files on all clients and all action taken, using Advice Pro software
· Undertake appropriate training
· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training
· Arrange and facilitate workshops for service users, where applicable
· Work cooperatively with other staff and volunteers
· Produce regular updates on work for the Director / Deputy Director and the Management Committee
· Participate in supervisions, performance appraisals, file reviews, and internal meetings
· Undertake other reasonable tasks as required
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is seeking a Head of Media. In this new role, created as part of our newly restructured and ambitious communications function, you will be growing and developing a team of 10 (5 direct reports) to lead the external communications in support of our Strategy, It starts with community.
You'll have the chance to shape this critical leadership position in ways that will define our external voice and influence for years to come. In this strategic role, you will increase public understanding of the Fund as a champion of community power, bringing to life how we strengthen society and improve lives across the UK, directly advancing our strategic objectives in each of the four nations.
As a member of the communications leadership team, you will:
- develop compelling value propositions and campaigns for our four missions designed to resonate with decision-makers, policymakers, and communities of all kinds.
- ·oversee our comprehensive content calendar and planning processes across earned, owned and shared media.
- use data and analytics effectively to provide actionable insights and performance analysis to continuously refine our approach
- act as a trusted advisor to senior leadership on media relations and building our reputation
- work in close collaboration with funding officers, grant holders and partners to anticipate and mitigate risks in a structured way, handling sensitive media issues when they arise.
- build a strong reactive and proactive media and social media operation that supports the Fund’s wider strategic objectives.
We're looking for a strategic communications leader with significant experience at senior level in media, social media and external communications. The ideal candidate will bring:
- a sophisticated understanding of the UK media landscape, including national, regional, devolved and trade media
- a track record of building influential relationships
- understanding of the impact of the changing traditional and digital media environment and the challenges that presents to reaching diverse audiences.
- experience navigating complex stakeholder environments and balancing diverse priorities.
Your background might include communications leadership in government, non-profit, or large mission-driven organisations where you've demonstrated the ability to translate organisational objectives into impactful communications campaigns.
Key responsibilities
- Lead the development and implementation of our external communications strategy across the UK
- Drive high-impact media and social media campaigns that advance our missions and elevate community stories
- Oversee our content strategy across all platforms, ensuring consistent messaging and compelling storytelling
- Build and maintain strong relationships with media outlets, serving as the Fund's principal media spokesperson
- Provide strategic counsel on reputation management and crisis communications to senior leadership
- Lead and develop a high-performing team of communications professionals across the four nations
- Manage resources effectively, ensuring communications activities deliver maximum impact within budget
Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Interviews: 16th June - Virtual
On application, please align your supporting statement to the criteria below
Essential criteria
- Substantial experience in developing external communications strategies across shared, earned and owned media
- Substantial experience in leading media relations for a complex organisation with demonstrable understanding of UK and relevant sector press
- Strong understanding of social and digital media and experience in using them to build engagement with audiences
- Strong leadership skills with experience developing high-performing teams and effective project management
- Understanding of the evolving media landscape, including emerging digital platforms and technologies
- Experience providing strategic counsel to senior stakeholders including during times of reputational risk and crisis management
- Ability to draft, edit and commission exceptional content for different audiences in multiple formats
- Excellent interpersonal, networking and communication skills, able to navigate complex organisational dynamics
Desirable criteria
- Understanding of the UK-wide and devolved policy context in which the Fund operates, potentially gained in the public sector, among voluntary, community and social enterprises, or in one of our mission areas
- Relevant professional qualification with evidence of continuing professional development
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.