Digital skills volunteer volunteer roles in brent, derby

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support an overarching communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing engaging content, writing and editorial, design and artwork from The Social Media Team.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Scheduling and posting social media content.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Seeking Social Media Coordinator to contribute to research, digital marketing efforts, and database management to improve campaign effectiveness.

Responsibilities:

• Execute a results-driven social media strategy;
• Develop and curate engaging content for social media platforms;
• Assist in the creation and editing of written, video, and photo content;
• Maintain unified brand voice across different social media channels;
• Create a social media calendar;
• Monitor social media channels for industry trends;
• Interact with users and respond to social media messages, inquiries, and comments;
• Review analytics and create reports on key metrics;
• Assist in the development and management of social media marketing and influencer marketing strategy.

Qualifications / Skills:

• Passion for women's human rights;
• Expertise with social media and proficiency with major social media platforms and social media management tools;
• Proficiency with editing tools/digital media formats;
• Ability to understand historical, current, and future trends in the digital content and social media space;
• Strong copywriting and copy editing skills;
• Top-notch oral and verbal communication skills;
• Impeccable time management skills with the ability to multitask;
• Detail-oriented approach with ability to work under pressure to meet deadlines.

Education and Experience Requirements:

• 2+ years experience with social campaigning, social media marketing or content development;
• 2+ years experience with donor campaign platforms;
• Direct experience using social media management tools;
• Experience with Microsoft Office (Excel, Outlook);
• Experience with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent digital media editing tools a plus.

Why we want you: This vital role supports local groups across the UK, which are volunteer-run, offering friendship and support to people living with Parkinson's, their families, and friends. As a pivotal part of the local volunteer team, you will help plan group spending for the benefit of people affected by Parkinson's in your community.

What you will be doing: Be an ambassador for Team Parkinson’s, engaging with local staff, volunteers, and your community to ensure the group has the greatest possible impact. Accurately record financial activity, keeping the group and the Parkinson's UK local networks finance team informed of the group's financial position. With local staff support, stay updated on Parkinson's UK's financial policies, sharing them with the group and ensuring compliance. Provide regular financial reports to the committee, including final accounts at the Annual General Meeting. Deal with financial administration, from annual reports to legacy spending, and ensure accurate volunteer expense payments per policy. Be a signatory on the group's bank accounts.

The skills you need: Previous experience in finance, accountancy, or bookkeeping can be valuable but is not essential. You must be confident with numbers and able to lead the group’s finances, possessing confident computer and email skills and openness to using new systems and digital tools. A commitment to the wider charity’s aims and values is essential, as is the ability to contribute to balanced, collaborative, open, and inclusive decisions with committee and local staff.

What's in it for you: Develop valuable leadership, teamwork, and people skills. Play a crucial role in the local Parkinson's community, Team Parkinson’s, and wider local planning, making new friends and building connections. Develop or maintain your accountancy or bookkeeping skills, along with administrative and communication skills; we are happy to provide references.

Disclaimer: As a Branch Treasurer handling personal or sensitive data, you must complete and maintain data protection and confidentiality training. To be a signatory on a local group account, banks will perform a credit check, and we will take up a reference. Volunteers cannot perform this role if they have been declared bankrupt.

Build the SUNSHINE Experience. Uplift the People Who Uplift Others.

We are a brand NEW start-up Charity and WE need YOUR Help!

At SUNSHINE, we believe that connection heals. We’re a new grassroots charity tackling loneliness in London through coffee mornings, digital inclusion, fitness, and befriending programmes. But none of this happens without our volunteers—the everyday heroes who bring warmth, kindness, and community to life.

We’re looking for a Volunteer Coordinator to volunteer and help shape the SUNSHINE Experience: a culture where volunteers feel valued, uplifted, and part of something bigger than themselves.

Why This Role Matters

Volunteers are the heartbeat of SUNSHINE. As our Volunteer Coordinator, you’ll lead recruitment, selection, induction, and training—ensuring every volunteer feels confident, supported, and inspired. You’ll help us build a family, not just a team.

This is a vital role for someone who understands people, believes in belonging, and wants to create a legacy of care.

What You’ll Do

• Design and deliver volunteer recruitment campaigns across platforms and communities.

• Create inclusive role descriptions that reflect our values and welcome diverse applicants.

• Lead onboarding and training to ensure volunteers feel prepared and appreciated.

• Develop systems for ongoing support, recognition, and feedback.

• Help shape a culture of kindness, dignity, and shared purpose.

What You’ll Bring

• Experience in volunteer coordination, HR, or community engagement (professional or volunteer).

• A warm, people-first approach and strong organisational skills.

• Creativity in designing training and induction materials.

• A passion for building inclusive spaces where everyone feels they belong.

What You’ll Gain

• A central role in launching a charity that transforms lives.

• The joy of building a volunteer family rooted in care and connection.

• A team of visionary changemakers who value your leadership and heart.

• Purpose, legacy, and the chance to uplift those who uplift others.

Let’s build a volunteer experience that feels like coming home. Let’s be the sunshine.

JOIN OUR TEAM

Be the SUNSHINE in people’s lives.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

About Long Covid Support

Long Covid Support is a UK-based charity providing peer support, information, and advocacy for people living with Long Covid. We also campaign for better recognition, research, and care.

What will you be doing (role overview)?:

We’re seeking an experienced Volunteer Designer to create engaging, accessible designs that help us communicate effectively with our community and wider audiences. Most projects will focus on social media, but you’ll also support with website content, newsletters, and digital/print resources. Working closely with the Communications Lead, you’ll ensure our materials are clear, consistent, and visually compelling.

What are we looking for (about you)?

· Experience: Minimum 3–5 years’ professional design experience, ideally with a focus on social media and digital communications.

· Technical Skills: Proficiency in design tools such as Canva, Adobe Illustrator, Photoshop, or similar.

· Knowledge: Strong understanding of brand identity and accessible design principles.

· Personal Qualities: Ability to work independently, respond constructively to feedback, and meet deadlines.

· Approach: Comfortable delivering high-quality work from a brief with minimal supervision.

· Application requirement: Please include 3–5 examples of your design work (portfolio links, social media campaigns, or other relevant projects).

What difference will you make:

· The opportunity to create portfolio-worthy work for a national health charity.

· A chance to shape the visual identity of campaigns with real impact.

· Flexible, remote volunteering alongside a collaborative and supportive team.

Key Responsibilities:

· Design high-quality graphics for social media campaigns, events, and awareness days.

· Create visual assets for newsletters, website content, and downloadable resources.

· Maintain brand consistency and accessibility across all designs.

· Translate complex health information into clear, audience-friendly visuals.

· Collaborate on creative concepts, bringing fresh and innovative ideas.

Equal ops statement:

We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

Event Champions

Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.

Activity Organisers

Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.

Promoting SSAFA Services

Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.

SSAFA Storytellers

Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.

Community Connectors

Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects

Fundraising Heroes

Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.

Administrators

Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Friendly and approachable people.
• Confident people who feel happy to engage with the public, potential clients, volunteers and
• SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events if necessary.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

About Trans Celebration

Trans Celebration is a trans-led grassroots organisation based in the UK, dedicated to uplifting trans and gender-diverse communities through celebration, advocacy, and education. Our monthly campaigns use creative media like fashion, beauty, and the arts to highlight gender diversity and improve visibility, inclusion, and access to resources.

We’re looking for a detail-oriented and strategic SEO Specialist Volunteer to help optimise our online presence and ensure our campaigns and content reach the communities that need them most.

Job Summary

The SEO Specialist Volunteer will play a key role in enhancing the visibility and searchability of Trans Celebration’s website and digital content. This volunteer will work alongside the marketing team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance—all to ensure our content reaches a broader audience and amplifies trans voices online.

Key Responsibilities

• Conduct keyword research to inform website content and campaign strategies.

• Optimise existing content for improved search engine ranking (meta tags, headers, alt text, etc.).

• Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.

• Identify technical SEO issues and collaborate with web/content teams to resolve them.

• Assist in developing backlink strategies and improving domain authority.

• Support the content team in creating SEO-optimised blogs and pages.

• Provide monthly reports on SEO performance and suggest improvements.

• Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

What We’re Looking For

Skills & Competencies:

• Understanding of SEO principles and search engine algorithms.

• Experience using SEO tools such as Google Search Console, Google Analytics, Moz, Ahrefs, or SEMrush.

• Ability to perform keyword research and competitor analysis.

• Familiarity with HTML, CSS, and content management systems (especially WordPress).

• Strong analytical skills and attention to detail.

• Solid written communication and reporting skills.

Bonus Experience (Not Required):

• Previous experience in digital marketing, content strategy, or technical SEO.

• Familiarity with accessibility best practices and inclusive web design.

• Experience working with or volunteering for LGBTQIA+ organisations.

Personal Attributes:

• Passion for creating inclusive and accessible digital spaces.

• Highly organised, self-motivated, and able to work independently.

• Enthusiastic about supporting trans rights and visibility.

• Willing to learn, adapt, and collaborate with a supportive team.

Work Environment

• On-site with flexable hours .

• Occasional virtual team check-ins and collaborative sessions.

• Supportive, creative, and inclusive team environment.

Language Requirements

• Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

• A cover letter explaining your interest in the role and your experience with SEO.

• A current CV or resume.

• (Optional) Links to websites or content you’ve helped optimise.

SEO Volunteer position

About Trans Celebration

Trans Celebration is a trans-led grassroots organisation based in the UK, dedicated to uplifting trans and gender-diverse communities through celebration, advocacy, and education. Our monthly campaigns use creative media like fashion, beauty, and the arts to highlight gender diversity and improve visibility, inclusion, and access to resources.

We’re looking for a detail-oriented and strategic SEO Specialist Volunteer to help optimise our online presence and ensure our campaigns and content reach the communities that need them most.

Job Summary

The SEO Specialist Volunteer will play a key role in enhancing the visibility and searchability of Trans Celebration’s website and digital content. This volunteer will work alongside the marketing team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance—all to ensure our content reaches a broader audience and amplifies trans voices online.

Key Responsibilities

· Conduct keyword research to inform website content and campaign strategies.

· Optimise existing content for improved search engine ranking (meta tags, headers, alt text, etc.).

· Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.

· Identify technical SEO issues and collaborate with web/content teams to resolve them.

· Assist in developing backlink strategies and improving domain authority.

· Support the content team in creating SEO-optimised blogs and pages.

· Provide monthly reports on SEO performance and suggest improvements.

· Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

What We’re Looking For

Skills & Competencies:

· Understanding of SEO principles and search engine algorithms.

· Experience using SEO tools such as Google Search Console, Google Analytics, Moz, Ahrefs, or SEMrush.

· Ability to perform keyword research and competitor analysis.

· Familiarity with HTML, CSS, and content management systems (especially WordPress).

· Strong analytical skills and attention to detail.

· Solid written communication and reporting skills.

Bonus Experience (Not Required):

· Previous experience in digital marketing, content strategy, or technical SEO.

· Familiarity with accessibility best practices and inclusive web design.

· Experience working with or volunteering for LGBTQIA+ organisations.

Personal Attributes:

· Passion for creating inclusive and accessible digital spaces.

· Highly organised, self-motivated, and able to work independently.

· Enthusiastic about supporting trans rights and visibility.

· Willing to learn, adapt, and collaborate with a supportive team.

Work Environment

· On-site with flexable hours .

· Occasional virtual team check-ins and collaborative sessions.

· Supportive, creative, and inclusive team environment.

Language Requirements

· Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

· A cover letter explaining your interest in the role and your experience with SEO.

· A current CV or resume.

· (Optional) Links to websites or content you’ve helped optimise.

About Trans Celebration

Trans Celebration is a trans-led grassroots organisation based in the UK, dedicated to uplifting trans and gender-diverse communities through celebration, advocacy, and education. Our monthly campaigns use creative media like fashion, beauty, and the arts to highlight gender diversity and improve visibility, inclusion, and access to resources.

We’re looking for a detail-oriented and strategic SEO Specialist Volunteer to help optimise our online presence and ensure our campaigns and content reach the communities that need them most.

Job Summary

The SEO Specialist Volunteer will play a key role in enhancing the visibility and searchability of Trans Celebration’s website and digital content. This volunteer will work alongside the marketing team to implement SEO best practices, conduct keyword research, improve site structure, and analyse web performance—all to ensure our content reaches a broader audience and amplifies trans voices online.

Key Responsibilities

· Conduct keyword research to inform website content and campaign strategies.

· Optimise existing content for improved search engine ranking (meta tags, headers, alt text, etc.).

· Monitor and analyse SEO performance using tools such as Google Analytics, Google Search Console, and SEMrush.

· Identify technical SEO issues and collaborate with web/content teams to resolve them.

· Assist in developing backlink strategies and improving domain authority.

· Support the content team in creating SEO-optimised blogs and pages.

· Provide monthly reports on SEO performance and suggest improvements.

· Stay up to date with SEO trends, Google algorithm updates, and emerging best practices.

What We’re Looking For

Skills & Competencies:

· Understanding of SEO principles and search engine algorithms.

· Experience using SEO tools such as Google Search Console, Google Analytics, Moz, Ahrefs, or SEMrush.

· Ability to perform keyword research and competitor analysis.

· Familiarity with HTML, CSS, and content management systems (especially WordPress).

· Strong analytical skills and attention to detail.

· Solid written communication and reporting skills.

Bonus Experience (Not Required):

· Previous experience in digital marketing, content strategy, or technical SEO.

· Familiarity with accessibility best practices and inclusive web design.

· Experience working with or volunteering for LGBTQIA+ organisations.

Personal Attributes:

· Passion for creating inclusive and accessible digital spaces.

· Highly organised, self-motivated, and able to work independently.

· Enthusiastic about supporting trans rights and visibility.

· Willing to learn, adapt, and collaborate with a supportive team.

Work Environment

· On-site with flexable hours .

· Occasional virtual team check-ins and collaborative sessions.

· Supportive, creative, and inclusive team environment.

Language Requirements

· Fluency in English (spoken and written) is essential.

How to Apply

To apply, please submit:

· A cover letter explaining your interest in the role and your experience with SEO.

· A current CV or resume.

· (Optional) Links to websites or content you’ve helped optimise.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

Event Champions

Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.

Activity Organisers

Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.

Promoting SSAFA Services

Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.

SSAFA Storytellers

Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.

Community Connectors

Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects

Fundraising Heroes

Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.

Administrators

Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Friendly and approachable people.
• Confident people who feel happy to engage with the public, potential clients, volunteers and
• SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to events if necessary.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.