Digital trustee volunteer volunteer roles in Manchester

Are you passionate about social media and can lead a small team? We're looking to recruit a Lead Volunteer for our Social Media Team. We’re looking for someone who has a passion for promoting a small charity supporting a rare condition and has the ability to support a volunteering team as well as plan and use platforms and tools for social media including Canva, Google Drive and other digital platforms.

The Social Media Team develops and promotes Burning Nights CRPS Support’s communications online, using social media platforms as widely as possible, in order to maximise our impact and to inspire actions in the public, healthcare professionals, communities and businesses. The promotion of our activities will raise awareness of Complex Regional Pain Syndrome (CRPS) and provide support and empowerment to the CRPS community. Communications will also run in line with Burning Nights CRPS Support's campaigns strategy/plan.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.
You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives
You will lead and support the development and implementation of a communications strategy, direction and plans for Burning Nights CRPS Support's Social Media/online communications, create engaging content, supervise the team and encourage high standards.
Tasks may include:

• Managing the Social Media campaigns across social media, which includes overseeing and creating engaging content, writing and editorial, design and artwork from The Social Media Team.
• Scheduling and posting regular social media content.
• Help develop social media campaigns and day-to-day activities.
• Prepare graphics for sharing across channels.
• Monitor the impact of social media campaigns; Analyse, review and report on effectiveness of campaigns in an effort to maximize the charity’s reach.
• Capture and report on monthly data from across all social media platform.
• Lead on Social Media meetings or the social media section of Comms meetings.
• Work with the whole Comms & Marketing Team including the Lead Communications & Marketing Volunteer to provide relevant content for their teams to use on social media, providing training/coaching where appropriate.
• Develop, manage content and maintain social media objectives and targets.
• Supporting the Social Media Team to ensure our social media platforms are regularly updated.
• Supporting with the development, preparation and implementation of Burning Nights CRPS Support's Social Media strategy in conjunction with the overall Comms strategy.
• Encouraging others to comment on our posts and share them with others, to ensure that our communications reach a wide range of stakeholders and diverse audience.
• Increasing the numbers of followers and engagement across our social media channels - Facebook, Instagram, LinkedIn, YouTube, Pinterest, TikTok and X, using appropriate tools and utilising relevant channels to reach diverse audiences.
• Monitor, analyse and report on the performance of social media channels/activities using tools like Metricool, Buffer and Google Analytics, feeding back monthly to the Lead Comms Volunteer and the trustees, using the data to inform future activities.
• Keep up to date with the charity and healthcare sectors, events and news, and suggest content to promote through our social media feeds.
• Support new volunteer Social Media Team members ensuring they understand their role or assign them their role.
• Act responsibly with data held by Burning Nights CRPS Support that you may access as part of your role, adhering to guidelines and policies and reporting any concerns or possible breaches to Burning Nights CRPS Support's Data Protection Officer/Lead.

Key Skills or Qualifications

• Experience of using social media platforms, other online tools and Communications to generate interest in a charity, business or project.
• Experience of managing a team and projects.
• The ability to inspire people to act and get involved internally and externally.
• Ability to transform small snippets of information into interesting and engaging stories suitable for social media platforms.
• Good IT skills, including Google Drive, Canva, Buffer, Word and Excel.
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes.
• Be proactive and show initiative, with the ability to volunteer unsupervised.
• Genuine interest in supporting a small charity and a passion for campaigning for a healthcare charity.
• Be motivated and enthusiastic with proven experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds
• Strong strategic development, project management and articulate communication skills.
• Good attention to detail and accuracy, with succinct writing and proof-reading skills
• Able to establish and maintain effective working relationships with other volunteers and staff.
• Excellent organisational and time management skills with the ability to prioritise and structure work schedules.
• Ability to be innovative and creative.
• Ability to be flexible and have a 'can do' approach.
• Friendly, approachable manner - able to build rapport with a range of partners and staff, and provide a collaborative team environment.
• Confidence in communicating on Zoom or by email.

Key Benefits

• Voluntary Experience: Gain practical real-world experience working in social media management.
• Supportive Team: Collaborate with a passionate team working on projects.
• Personal Development: Develop your skills in social media marketing, content creation, and community engagement.
• Portfolio content for future job applications.
• Opportunity to contribute to a meaningful cause.

Training and Support

• Full induction to our organisation, as well as check-ins, ongoing training, supervision and support from the Communications & Marketing Lead Volunteer, Volunteer Co-ordinators, Trustees and the Volunteer Team.
• Relevant and ongoing training for your volunteer role.
• Regular updates on charity activities.
• Support, advice and guidance from Charity team.
• After 3 months volunteering, all volunteers are eligible for additional training courses (reasonable cost).
• Out-of-pocket expenses, approved in advance will be reimbursed.

Shooting Star Children’s Hospices is seeking an experienced and dedicated academic with a strong interest in paediatric palliative care, or related field to join our Research Governance Committee as a Volunteer Academic Member. This is an excellent opportunity to contribute to the strategic development of research at a research active children’s hospice, to ensure that our research activities meet the highest standards of integrity, ethics and governance. 

You will work with the Committee Chair, the Research Fellow, and other committee members to support research that makes a meaningful difference to children with life-limiting conditions and their families as well as bereaved families, including those where a child died unexpectedly. 

Appointment to the Committee will be subject to confirmation by the Shooting Star Children’s Hospices Trustee Board.

Duties and key responsibilities

· Participate in quarterly meetings: Attend and contribute to online committee meetings held four times per year (papers and slide deck will be prepared by the Chair). 

· Review research proposals: Provide expert review of project proposals, contributing to the assurance of ethical and governance standards. 

· Support research oversight: Help ensure that all research complies with regulatory and ethical requirements and reflects best practices. 

· Contribute academic expertise: Share your knowledge and experience to strengthen the quality and impact of the charity’s research portfolio. 

· Promote collaboration: Encourage partnerships between Shooting Star Children’s Hospices and wider academic, clinical, and research communities. 

· Champion good governance: Actively promote equity, transparency, and excellence in research oversight. 

Essential skills and experience

· Proven experience in academic research, research governance, and research ethics. 

· Strong academic background in higher education, and health or social care research. 

· In-depth understanding of research compliance frameworks (e.g., GDPR, HRA, UKRIO, Caldicott Guidelines, or equivalent). 

· Ability to evaluate research proposals and provide constructive feedback. 

· Excellent communication and collaboration skills. 

· Confidence using virtual meeting platforms and digital collaboration tools. 

Desirable attributes

• Academic research background with a track record of publications in the area of paediatric palliative care or related field.

• Previous experience serving on or chairing a research committee or governance board.

• Commitment to promoting equity, diversity, and inclusion in research.

Commitment

• Quarterly committee meetings (Approximately 1 hour per meeting).

• Reviewing project proposals (Approximately 1 hour per month).

• Email communication and ad hoc queries (Approximately 1 hour per month).

• 2–3 years in the role would be appreciated for both parties to gain the most out of this experience.

• This is a voluntary role. Reasonable expenses related to attendance and participation will be reimbursed.