Digital volunteer roles

We are looking for volunteers who can commit for a minimum of 10 weeks, with adaptable profiles and who have the enthusiasm and energy we need to provide support in various areas across the organisation.

In this generalist role, you will find yourself responsible for a variety of tasks; helping to ensure that both our programme activities and day-to-day operations run smoothly. Second Tree works in a transparent way, in a challenging and changeable situation in the field; therefore, an ability to learn quickly and be open to feedback is vital.

The possible tasks included below are not exhaustive or rigidly defined; an exact role profile is dependent on the skill set of individual applicants. An average day might see you talking to students in a camp to tell them about a new class, or supporting in the writing of a grant proposal. Tasks could loosely fall within 4 key areas:

Programmes:

• Supporting programme coordinators in maintaining the day to day running of their activities with the Youth Wellbeing or Adult Education Programmes
• Supporting our children’s teachers or workshop facilitators in the planning or delivery of classes or excursions outside of camps
• Communicating key messages about our programmes to our students in camps or urban areas

Admin, Finance & Logistics:

• Supporting the management in liaising with external partners
• Maintaining organisation wide financial processes
• Coordinating the arrival and housing of incoming volunteer

Fundraising:

• Supporting the planning and implementation of Second Tree’s fundraising initiatives, such as campaigns
• Organising and maintaining regular communications with Second Tree’s donors (newsletters, thank you letters)
• Supporting in the identification of relevant grants
• Supporting in grant writing activities

 Digital communication:

• Contributing to the written/visual content of Second Tree’s social media output
• Developing social media strategies to expand our reach and impact
• Producing regular reports on performance
• Website maintenance

 Skills desired: 

While there are no experience or skill-specific applicant requirements for this position, candidates must:

• Be accountable and efficient, making sure that tasks that you take up are completed on the agreed timeframe
• Be honest and transparent, being able to give and receive feedback in the most straightforward way possible
• Have a strong sense of humour, being able to make fun of yourself is key
• Care for people; the interests of the people we work with should always be your first concern
• Instil the values above in the people that work with you
• Have keen problem-solving abilities, and a good understanding of what questions to ask, and when
• Communicate in English, both written and orally
• Learn quickly, managing a wide-ranging and intense workload

We offer:

• Accommodation in a shared house
• Transportation to/from work
• After completion of a three-month trial, if you commit long-term, small monthly expenses refund

In certain periods of the year, demand is extremely high, and the volunteer houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the volunteer houses are full, this would allow us to offer a volunteering opportunity to someone that cannot afford to pay rent.

NOTE: If you require a visa to stay in Greece for the minimum ten-week commitment, please know that as a Greek NGO, we are unable to sponsor your visa.

Are you passionate about helping people experiencing homelessness or domestic violence in your local area? Want to be part of a growing global team using tech for good?

We’re looking for Charity Liaison Officers (CLOs) across the UK and beyond.

Your role will involve:

• Helping onboard verified individuals to the Unify Giving app via trusted local organisations

• Reaching out to charities and community groups working with people in need

• Supporting profile creation and beneficiary verification

• Being the bridge between our tech and the people it’s designed to help

You don't need charity experience — just:
✅ Good people skills
✅ A passion for social impact
✅ A few hours a week to give
✅ Willingness to work remotely and independently

You’ll join a team that’s already active in multiple cities across the UK and play a key role in shaping our upcoming winter launch.

Chair of the Board of Home-Start Berkshire East

Are you our new Chair of the Board?

Can you lead a charity that supports parents of young children in east Berkshire?

Home-Start in Berkshire East is an empowering, visionary, family support service built on trusted relationships and rooted in the community. We are a local charity, also part of the national Home-Start network of 180 groups. Our Board of trustees is fully responsible for governing our independent organisation, which focuses support to parents with young children, through a range of volunteer and employee-supported services, primarily in the east of Berkshire.

With a turnover of £300k+ in 2024/25, we’re a medium-sized charity, with 14 paid staff and over 30 regular volunteers, offering over 3,000 volunteer hours to more than 300 families per year.

We are looking for a new Chair for our Board of Trustees, as we continue to grow after our recent merger, and as our current Chair reaches the end of her Term of Office. You’ll have a leadership background and an understanding of (charity or corporate) governance. It is vital that you are able to lead cooperatively and work with other Trustees, the CEO, our employee and volunteer team, to shape our vision and strategy. Whilst we’d appreciate some experience within the charity sector, as either a trustee, volunteer or employee, that is not absolutely vital  – we don’t want to preclude appropriate experience from other sectors that clearly fits our current and future needs.

This is a high-profile appointment, with strong commitment to the future of families and children, and an appreciation of Home-Start’s work both important.

We are a charity not a business, but we apply business principles to governing our organisation. We are looking for fresh expertise and experience, wanting to expand the diversity of our board, in all meanings of the word, and strongly welcome applications from people from less-represented groups.

The focus of a trustee is strategic, and our Chair will not be expected to get involved in the organisation’s operations on a day-to-day basis; however, regular contact and liaison with other trustees and our CEO is expected.  

We ask for at least eight hours per month, rising up to sixteen hours per month at times of year-end and the AGM, plus other occasional promotional & celebratory events. You will need good access to digital communications, as much of our charity’s business is run that way.

How to apply  

This appointment is being managed for us by inVOLve Community Services, a charity-support organisation, who offer a no-obligation discussion. A detailed Chair’s Recruitment Information Pack can be made available to you upon request.

Trustee appointments are subject to satisfactory references, to completion of an online Safeguarding course and an Enhanced DBS check. 

Your CV and Supporting Statement will be read by our existing trustees; an informal discussion, followed by a more-formal interview can be arranged as soon as mutually convenient 

I need to know more 

Contact Mike Allen via Apply Now below for more information and arrange to have a no-obligation initial informal discussion (Teams/Zoom), explanation about this important role and any assistance in your application.

Why we want you: Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. The friendly faces and warm welcome provided by branch volunteers mean attendees get the most from the group, with the activities on offer running smoothly.

What you will be doing: Core to group meetings, you'll help set up the venue, offering a warm welcome to all attendees; assist with fundraising events; getting involved in the activities the group offers - joining in to get the most out of these for you too.

The skills you need: Good communication skills; supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided; honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group.

What's in it for you: You'll make new friends and meet new people, both in the branch and in the local community; you'll be making a real difference for people affected by Parkinson's in your community; developing valuable organisational and people skills; you'll be part of a movement of people improving the lives of people affected by Parkinson's; you'll be able to take part in the activities of the group.

Dive into lasting impact: Fundraise for East London Waterworks Park to create and shape natural swimming ponds, ecological habitats and community gardens

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

Do you have experience organising events, or would you like to get some? Our past fundraising activities have included pub quizzes, a photography competition and exhibition, sale of locally made jeans and more. If you’re buzzing with ideas of how to raise money or are keen to get stuck in and help to make some events happen, we would love to hear from you.

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

We're looking for new Trustees to join the board of our award winning educational charity that has been turning primary school classrooms around the UK into 'pop-up' art galleries for over thirty years.  As part of our board you will help shape the approach the charity will take and its future direction.  

Magic Lantern workshops give children the opportunity to explore, discuss and bring to life famous art works, and discover the world of art from cave paintings to Cubism, Gothic to graffiti, and Turner to the Turner Prize. Our approach is designed to particularly help children who have not previously had the opportunity to engage with the arts or who might be reticent to participate in traditional lessons.  Our sessions are interactive and have elements of drama, soundscape, slow looking, problem solving and creative writing.  

We operate in several parts of England including London, the South East, the South West, the North East and Oxfordshire. We work with over 12,000 children each year and in 2019 were awarded with a JM Barrie Members' Award by Action for Children's Arts. 

We are currently looking for three new trustees to add fresh voices to our board, strengthen our collective skillset and plan for our future.  We want people who share our values and vision, are passionate about education and art, and can act as ambassadors for our work in schools.

We hold online trustee meetings four times a year on a weekday evening.  This is a voluntary role but the charity will pay for out-of-pocket expenses e.g. for travel to any in-person trustee meetings or events.  The post is a fixed term of three years with the possibility of a second term. Any successful applicant will be asked to apply for an Enhanced DBS check in the child workforce and their appointment is conditional until the full enhanced disclosure has been received by the charity. 

It is not necessary to have previous trustee, board or committee experience as training will be provided, and you do not need to have a background in education or the arts to be eligible for this role.  We would very much like our board of Trustees to look more like our community and would particularly welcome applications from underrepresented groups.  

Each trustee needs to:

·Be committed to the charity’s overall mission and to achieving the purpose that we were set up for

·Give the time and commitment that’s needed to carry out their role well

·Act with integrity and honesty

·Think carefully about the long- and short-term goals of the charity and how they can be achieved effectively

·Think independently and contribute to decisions that the trustees as a group can show are good for the charity

·Be willing to be creative and to think beyond how we do things today

·Be willing to speak their mind in a way that is polite and respects those who may have different ideas and opinions

·Work well as part of a team with the rest of the trustees and our staff team, including when we have different views on how to do things

·Recognise that being a trustee is an important leadership role that has specific responsibilities and legal duties, and take time to understand these 

Skills or experience in one or more of the following areas would be of particular interest to us:

·Administration

·Communication

·Digital

·Education

·Equality, diversity and inclusion

·Finance and accounting

·Fundraising

·Governance

·Legal

·Marketing

·Museum / Gallery

·Social Media

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, Australia & USA.

Role Summary

As a Graphic Designer, you will be instrumental in shaping the visual identity of Roots Academy Canada. From designing educational resources and social media assets to crafting digital campaigns and event materials, your work will ensure our content reflects ihsan (excellence), clarity, and spiritual depth. You will help bring Islamic learning to life through purposeful, polished, and impactful design.

Key tasks

• Design Development: Create visually compelling graphics for use across social media, email, web, presentations, and print

• Brand Consistency: Ensure all visual materials align with Roots Academy’s brand guidelines and Islamic values

• Content Support: Collaborate with the social media and education teams to translate ideas and scripts into polished, engaging visuals

• Campaign Assets: Support event and program launches by designing posters, promo kits, and other visual collateral

• Template Creation: Build easy-to-edit templates for internal teams to use (e.g., Canva or Google Slides)

• Revision & Feedback: Adapt designs based on team feedback while maintaining efficiency and quality

• Trend Awareness: Stay up to date on design and content trends, especially within the faith-based and youth development space

• Project Management: Maintain organized design files and deliver work in a timely manner

What we’re looking for

• Strong design portfolio demonstrating creativity, clarity, and alignment with brand guidelines

• Experience using tools like Canva, Adobe Illustrator, Photoshop, or Figma

• Attention to detail and a strong sense of layout, typography, and visual hierarchy

• Ability to take direction while contributing creative input

• A deep understanding of Islamic values and visual modesty in design

• Experience designing for social media platforms (Instagram, YouTube, TikTok)

• Excellent communication and time-management skills

What we have to offer

• Be part of a team of 100+ dedicated volunteers from across the country.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

About the role

We are looking for an experienced audio visual and lighting designer to develop and deliver an integrated technical experience across the audio-visual production elements of the conference. 

This is a strategic and delivery-focused role, requiring technical understanding and a user-first mindset to ensure all delegates, in-person and online, enjoy a seamless, inclusive, and inspiring experience at the 44th World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side).

With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.

This is a key role in our team, combining technical production design with strategic thinking around user experience and accessibility, across both physical and digital platforms.

Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.

Key tasks

• Design all audio-visual elements of the conference: main plenary sessions, breakouts, social spaces, and interactive zones.
• Oversee stage projection, relay displays, camera systems, and live streaming.
• Coordinate with AV providers, venue teams, and show producers to ensure high-quality delivery of presentations, panels, ceremonies, and remote contributions.
• Contribute to the smooth integration of interpretation and captioning technologies.
• Collaborate with our Sound Designer, AV suppliers and venue technical teams to design and deliver sound, lighting, projection, display, and staging systems suitable for Olympia National Hall’s scale and acoustics.
• Oversee the technical setup for high-quality streaming and recording of plenary sessions and key breakouts.
• Design and coordinate appropriate lighting for the main stage and special areas, ensuring both functional visibility and visual impact for key moments (e.g., ceremonies, keynote addresses).
• Work with suppliers to negotiate packages that offer excellent value for money, while maintaining quality and variety.
• Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.
• Work with content producers, technical leads, stage managers, interpretation and translation coordinators and the wider technical support team to ensure smooth show delivery.

Fundraising advisors wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

If you are a professional fundraiser and would like to help but are short on time, we would love to hear from you even if you are unable to get deeply involved. We would appreciate one-off or ongoing advice on the phone, online or in person. We would welcome feedback on our fundraising strategy and past applications, any advice about trust and grant fundraising, and any other advice you can give. 

The Fundraising Circle currently meets fortnightly on a Thursday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely. We understand that people may not have a lot of time to give, so we want to find volunteers who could give us one-off or ongoing strategic advice and support.

If you have experience in funding strategy, writing grants for funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

East London Waterworks Park is an exciting and ambitious project that offers many rewarding opportunities for our volunteers. You will have a significant impact on the creation of a new biodiverse community-owned park with free access natural swimming ponds and forest schools. 

By leading fundraising projects that explore how diverse professionals (architects, ecologists, web developers, community researchers etc.) collaborate to shape community infrastructure, volunteers will directly contribute to the development of a park that truly reflects the needs and desires of the local community. 

Without funding we won’t be able to make it happen. Your input will help us craft experiences that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability. So you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

As a Volunteer Integrated Technology Project Lead with Living Reasons, you will oversee the project management of technology integration across all aspects of our operations, including both software and hardware. Working closely with the funding team, you will design and deliver project plans that attract funding and ensure resources are used effectively and in line with funding agreements. You will also lead on the procurement of hardware from third-party suppliers, including organisations that support non-profits with technology solutions.

In collaboration with Technology Coordinators, you will use user feedback to guide the development of software that is accessible, adaptable, and reliable for a diverse demographic of users. This role will also focus on driving innovation—creating solutions that not only strengthen Living Reasons but also have the potential to be developed and supplied to other businesses or end users through the organisation. By leading on strategy, coordination, and delivery, you will ensure that Living Reasons harnesses technology in innovative and sustainable ways that maximise impact.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

What we're looking for

We're looking for enthusiastic, creative and organised people across the nation to be a Community Fundraising Volunteer. Around 90 per cent of our income comes from our supporters and we couldn't continue doing what we do without them. That means, our community fundraising volunteers play a really important part in rallying people together to raise vital funds which help to protect children and prevent abuse.

What you'll do

You'll volunteer without regular time commitments, ‘as and when' volunteering! Engage with the public, organisations and local communities – promoting a positive image of the NSPCC! You'll be a valued part of one of our Volunteer Community Fundraising Teams across the UK, raising awareness and funds. We appreciate that work, family and friends come first and, with that in mind, this role offers flexibility to fit in with your lifestyle. You only need to commit to a couple of hours a month, but if you want to do more that would be great.

What you'll get

We'll support you with advice, skills and tools to help you fundraise and spread the word of the NSPCC. You'll learn more about how you're helping to protect children across the UK, and you'll have the opportunity to grow your skills and inspire others to support us. It's also a chance to spend time with like-minded people and make new friends.

Who's right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experiences.

• Passionate about helping young people and children
• Enthusiastic and personable
• Strong organisational skills
• Able to think on your feet
• You work well within a team
• Great communication and social skills
   

We are currently unable to accept applications from under 18's to this role.

Interested in getting involved? Volunteer today and join our fight for every childhood.

This is an exciting opportunity to become involved in a prestigious charity at the forefront of key issues on child protection. Founded in 1955, Children and Families Across Borders (CFAB) helps vulnerable children who are separated from their family overseas.

We are looking for a new trustee, preferably with public affairs and stakeholder management expertise, to help us deliver on our ambitious new strategy. 

Background:

CFAB is a unique charity that has the capacity to change the lives of vulnerable children at a time when demand for its services is growing year on year. We are led by a dedicated and committed staff and a Board of Trustees who have built on the organisation’s longstanding record of achievement to position us firmly for the future. With a balanced budget and strong reserves, CFAB can now achieve more by increasing its earned income to deliver direct services, by growing its philanthropic funds to reach more children who find themselves outside the system, and by expanding its training offer to strengthen our role as a sector leader in this specialist field.

What makes CFAB Special: 

CFAB is the only charity in the UK with a specially qualified children’s international social work team. We use expertise gathered over 70 years to ensure that vulnerable children are cared for and protected, no matter where they come from. We operate through our International Social Service network to professionally evaluate care options in more than 120 countries – giving children with family overseas the best possible chance of a secure, stable and loving home – and wherever possible reuniting them with family members. 

CFAB runs the UK’s only professional, free Advice Line dedicated to international child protection, and provides specialist consultancy to help resolve complex international cases. CFAB also provides training to disseminate learning on how best to manage inter-country social work cases involving children and families. We also advocate for legislation and best practice to meet children’s needs and to ensure families separated by international borders are supported to reunite when this is in the child’s best interests. 

Who we are looking for:

If you have an interest in child protection or children’s rights, as well as a background in public affairs or stakeholder management, we’d love to hear from you. This is a chance to be a trustee for a well-known charity that is making a real difference in children’s lives. You’ll be joining a dedicated and friendly group of trustees with a diverse range of skills and backgrounds. The board recently agreed on an ambitious new strategy that emphasises the enhancement of CFAB’s public profile. We are looking for trustees who can help us deliver on that, through their expertise and enthusiasm. 

We welcome applications from those who are experience trustees as well as those who do not have previous experience as a trustee, but who have relevant personal experience and are willing to show a commitment to CFAB and our mission. 

To make an application, please submit your CV and a cover letter outlining how you meet the Person Specification requirements. We will be holding interviews on a rolling basis, with a view to appointing someone by October 2025.

Role Description: 

A. Public Affairs and Stakeholder Management Trustee Role Description

Role description 

The Trustee should:

1. provide leadership to the Board in the area of public affairs, policy and stakeholder management. This could include a focus on PR, public affairs, external communications or local government engagement. You do not need to have experience in all areas.
2. monitor decisions made at the Board in relation to Public Affairs and Policy work and ensure that they are implemented
3. assist in setting the strategy of the organisation and in setting and monitoring performance against targets.
4. actively participate as the key member of the sub-committee of the Board
5. assist in securing additional exposure of CFAB’s work, particularly through facilitating opportunities with press, guiding digital publications (whether social media or online media opportunities) and amplifying CFAB’s voice with relevant audiences, including local and national government or supporters 

As with all Trustees, this Trustee is also responsible for:

• ensuring CFAB complies with its governing document, charity law, company law and any other relevant legislation or regulations 
• ensuring CFAB pursues its objects as defined in its Articles of Association, and that it uses its resources exclusively in pursuance of its objects
• ensuring CFAB operates within the parameters laid down by the CFAB Governance Manual
• safeguarding the reputation and values of CFAB  
• ensuring the financial stability of CFAB and its effective and efficient administration  
• protecting and managing the property of CFAB and ensuring proper investment of funds
• appointing and monitoring the performance of the Chief Executive
• representing CFAB externally

Every Trustee is asked to use their specific skills, knowledge and professional experience to help the Board of Trustees collectively reach sound decisions.

This includes ensuring Trustees: 

• scrutinise Board papers and actively contribute to Board discussion
• participate in relevant committees 
• respond to any request from the CEO, for advice and support to the CEO or other team members on specific initiatives
•  remain conscious of any conflicts of loyalty or interest.
•  take decisions solely with the best interests of CFAB in mind. 

B. Person Specification

The Trustee should bring to CFAB a skill mix appropriate to the governance of CFAB, including: 

1. Public Affairs Strategy

• Experience developing and advising on public affairs strategies that influence policy and public service priorities.
• Understanding of how to align public affairs with organisational goals and impact measurement.

2. Policy Understanding 

• Strong grasp of local government structures, priorities, and decision-making processes.
• Knowledge of policy areas relevant to the charity’s mission (e.g. safeguarding, family services, children’s welfare).

3. Stakeholder Mapping and Engagement

• Ability to identify, map, and prioritise key stakeholders including local authorities, elected officials, council executives, and public sector partners.
• Strategic thinking around managing and nurturing high-value relationships over time. 

4. Local Authority Relations

• ​Experience working within or alongside local authorities.
• Understanding of commissioning processes, partnership frameworks, and funding mechanisms in local government. 

5. Advocacy and Influence

• Experience in shaping public debate, contributing to consultations, or influencing policy outcomes.
• Confidence in representing the charity at public meetings, sector forums, or roundtables.

6. Communication Skills 

• Excellent verbal and written communication skills for engaging with senior stakeholders, writing policy briefings, and contributing to thought leadership.
• Ability to distil complex policy issues into accessible messages. 

7. Strategic Governance Insight 

• Understanding of the role of a trustee in public affairs oversight (e.g. ensuring activity is compliant with charity law).
• Ability to challenge and support the executive team in shaping an ethical and impacƞul engagement strategy. 

8. Political Acumen

• Awareness of the political landscape at local and national levels, including the ability to identify risks and opportunities for engagement.
• Insight into how local priorities may shift due to political changes or economic pressures. 

9. Crisis and Issues Management

• Experience supporting or advising on responses to public scrutiny, policy changes, or contentious issues involving local authorities. 

10. Collaboration and Diplomacy

• Skilled at building consensus across diverse stakeholders.
• Sensitive to the reputational considerations of engaging with public bodies. 

11. A clear commitment to CFAB’s values and beliefs and the fulfilment of its mission 

C. Commitment

CFAB has four regular Board meetings per year of which one is held concurrent with the AGM. There is also a Marketing committee which meets four times per year, which the Trustee should attend wherever possible. Additional Extraordinary Board meetings may be called as necessary. Other trustees will participate in committees including: Finance & HR, Fundraising and Policy & Practice. Overall time commitment is approximately 2 – 3 hours a month.

About Waterwatch UK
Waterwatch UK is a grassroots initiative based in Southend with national ambition. We bring communities, regulators, water companies, MPs, and local authorities together to hold decision-makers accountable for water quality. We are transitioning to become a registered charity and are building a strong local base in Southend before scaling nationally.

Role Purpose
We are looking for a volunteer Communications & Marketing Officer to lead and grow Waterwatch UK’s communications. This role is central to raising awareness of our work, engaging the public, and ensuring transparency as we set up our Southend Committee, take over the Southend Water Quality Summits, and expand nationally.

Key Responsibilities

• Develop and deliver Waterwatch UK’s communications plan (starting locally, building to national reach).

• Lead on social media: create and schedule posts, engage followers, grow reach.

• Draft and publish news posts and updates on our website.

• Produce a regular newsletter for supporters, volunteers, and partners.

• Lead comms around key milestones:

  • Registration as a charity.

  • Launch of the Southend Community Committee.

  • Waterwatch UK taking over Southend Water Quality Summits (working with MPs, Anglian Water, Environment Agency, local council, and community partners).

• Build and maintain relationships with local press and media outlets.

• Support preparation of press releases, statements, and briefings.

• Ensure consistency of Waterwatch UK’s voice and messaging.

• Work with the CEO and volunteers to capture impact stories, case studies, and testimonies.

• Develop templates and systems so comms can scale to a national audience.

Commitment

• Approx. 5–10 hours per week, flexible to suit your availability.

• Mostly remote, with occasional Southend-based meetings or events.

What You Will Gain

• A leadership role in a fast-growing grassroots movement with national ambition.

• Hands-on experience in strategic communications, social media, and public engagement.

• Networking opportunities with MPs, local government, regulators, NGOs, and community groups.

• The chance to shape a new national charity from its early stages.

• Possibility of a paid role in the future, subject to funding.

Who We’re Looking For

• Experience (professional or voluntary) in communications, PR, or digital media.

• Strong writing skills with the ability to tailor messages for different audiences.

• Confident using social media platforms and tools for scheduling and analytics.

• Able to work independently and take initiative.

• Passionate about protecting the environment and empowering communities.

Following a review of our Board, we are looking for people who are committed to developing our services to the population of Derby City, South Derbyshire, East Staffordshire, Tamworth and surrounding areas. We are specifically looking for people with a finance, HR or legal background. Applications from women and individuals from Black, Asian and minority ethnic backgrounds are encouraged.

That is not the only criteria as the main element we are looking for is a passion to help us improve the lives of the people that we serve.  

Practical Considerations

Evening Board Trustee meetings are held approximately every 12 weeks. We also hold sub-committees every 12 weeks. The total time commitment for a Trustee is at least 1 day per month; induction and training are provided, as is support from an experienced and knowledgeable Trustee and staff team. Trustees are not paid, but expenses are covered. A DBS (criminal records check) will be required.

Essential

· Will require references

· Own computer or secure access to one

· Long term commitment

If you have any questions or wish to discuss the role, please visit our company website for contact details

Citizens Advice Mid Mercia is a charity created to serve our local community of over 600,000 people across Derby City, South Derbyshire, East Staffordshire, Tamworth and surrounding areas.

We provide information, advice, support and training on a wide range of subjects such as debt, consumer services, energy, family, work, housing, health, digital skills and homelessness. Our Governing Body is a Board consisting of Trustees who provide independent judgement and oversight and are responsible for providing the strategic direction of our organisation.

Trustees play an essential role in ensuring that the charity runs smoothly and to make sure that:

· The services we offer are high quality

· Our clients’ experiences are used to campaign for changes in policies or services locally and nationally

· Resources are secured to meet current and new demands and that all funds are used responsibly

· Recruitment and selection processes for staff and volunteers are fair, and we are representative of the local community

· Training and support are available for staff and volunteers

· Local partner organisations and funders are aware of the charity and its services

About Citizens Advice Mid Mercia

It is an exciting time to join Citizens Advice Mid Mercia. We are a growing organisation that provides a range of services from quick advice, generalist advice, specialist advice, statutory and none statutory health services as well as peer support and training.  We provide services in a variety of outreach locations and are also based in Swadlincote, Derby City, Burton and Tamworth. We provide telephone and face to face advice services for people who want advice on a wide range of issues.