Digital volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Waterwatch UK
Waterwatch UK is a grassroots initiative based in Southend with national ambition. We bring communities, regulators, water companies, MPs, and local authorities together to hold decision-makers accountable for water quality. We are transitioning to become a registered charity and are building a strong local base in Southend before scaling nationally.
Role Purpose
We are looking for a volunteer Communications & Marketing Officer to lead and grow Waterwatch UK’s communications. This role is central to raising awareness of our work, engaging the public, and ensuring transparency as we set up our Southend Committee, take over the Southend Water Quality Summits, and expand nationally.
Key Responsibilities
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Develop and deliver Waterwatch UK’s communications plan (starting locally, building to national reach).
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Lead on social media: create and schedule posts, engage followers, grow reach.
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Draft and publish news posts and updates on our website.
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Produce a regular newsletter for supporters, volunteers, and partners.
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Lead comms around key milestones:
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Registration as a charity.
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Launch of the Southend Community Committee.
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Waterwatch UK taking over Southend Water Quality Summits (working with MPs, Anglian Water, Environment Agency, local council, and community partners).
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Build and maintain relationships with local press and media outlets.
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Support preparation of press releases, statements, and briefings.
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Ensure consistency of Waterwatch UK’s voice and messaging.
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Work with the CEO and volunteers to capture impact stories, case studies, and testimonies.
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Develop templates and systems so comms can scale to a national audience.
Commitment
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Approx. 5–10 hours per week, flexible to suit your availability.
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Mostly remote, with occasional Southend-based meetings or events.
What You Will Gain
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A leadership role in a fast-growing grassroots movement with national ambition.
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Hands-on experience in strategic communications, social media, and public engagement.
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Networking opportunities with MPs, local government, regulators, NGOs, and community groups.
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The chance to shape a new national charity from its early stages.
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Possibility of a paid role in the future, subject to funding.
Who We’re Looking For
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Experience (professional or voluntary) in communications, PR, or digital media.
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Strong writing skills with the ability to tailor messages for different audiences.
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Confident using social media platforms and tools for scheduling and analytics.
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Able to work independently and take initiative.
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Passionate about protecting the environment and empowering communities.
Waterwatch UK empowers communities to hold polluters accountable and drive systemic change.
The client requests no contact from agencies or media sales.
About the role
We are looking for an experienced audio visual and lighting designer to develop and deliver an integrated technical experience across the audio-visual production elements of the conference.
This is a strategic and delivery-focused role, requiring technical understanding and a user-first mindset to ensure all delegates, in-person and online, enjoy a seamless, inclusive, and inspiring experience at the 44th World Scout Conference in 2027, which will take place at Olympia from Monday 29th November to Friday 3rd December (with 2 days set-up and 1 day de-rig either side).
With around 1600 delegates expected from across the globe, this high-profile international gathering demands a seamless, accessible, and engaging hybrid experience that embodies the values of World Scouting while using the best of modern event technology.
This is a key role in our team, combining technical production design with strategic thinking around user experience and accessibility, across both physical and digital platforms.
Please note, while this is a volunteer role, there will be some associated personal cost during the conference period for example, for transport and accommodation.
Key tasks
- Design all audio-visual elements of the conference: main plenary sessions, breakouts, social spaces, and interactive zones.
- Oversee stage projection, relay displays, camera systems, and live streaming.
- Coordinate with AV providers, venue teams, and show producers to ensure high-quality delivery of presentations, panels, ceremonies, and remote contributions.
- Contribute to the smooth integration of interpretation and captioning technologies.
- Collaborate with our Sound Designer, AV suppliers and venue technical teams to design and deliver sound, lighting, projection, display, and staging systems suitable for Olympia National Hall’s scale and acoustics.
- Oversee the technical setup for high-quality streaming and recording of plenary sessions and key breakouts.
- Design and coordinate appropriate lighting for the main stage and special areas, ensuring both functional visibility and visual impact for key moments (e.g., ceremonies, keynote addresses).
- Work with suppliers to negotiate packages that offer excellent value for money, while maintaining quality and variety.
- Identify opportunities to streamline services or combine resources with other operational areas to stay within financial parameters.
- Work with content producers, technical leads, stage managers, interpretation and translation coordinators and the wider technical support team to ensure smooth show delivery.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.
Key Responsibilities:
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Project Coordination:
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Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.
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Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.
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Participant Support:
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Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.
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Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.
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Stakeholder Engagement:
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Support the Programme Lead in building relationships with internal stakeholders.
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Data Management & Reporting:
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Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.
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Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.
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Logistics & Compliance:
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Manage programme materials, including training resources, digital platforms, and participant handbooks.
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Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.
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Continuous Improvement:
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Gather feedback from participants and partners to identify opportunities to enhance programme delivery.
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Support the implementation of new tools or processes to improve efficiency and participant satisfaction.
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Required Qualifications:
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Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.
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Experience:
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1–3 years in programme coordination, workforce development, adult education, or a similar role.
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Experience working with diverse populations, including youth, underserved communities, or career changers.
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Skills:
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Strong organisational and multitasking abilities, with attention to detail.
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Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.
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Excellent interpersonal and communication skills for engaging participants and stakeholders.
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Basic data analysis and reporting capabilities.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Location: Fully flexible / Remote – open to applicants anywhere in the UK
Time Commitment: Approx. 2–4 hours per month (may be more during start-up and registration phase)
About Us
Unseen Expeditions UK is a newly forming Charitable Incorporated Organisation (CIO) supporting mission-led charities and expedition projects across the UK and internationally. Our flagship initiative, The Unseen Mile, is a 4.5-year journey covering 25,000 miles across 37 countries. Through this and future projects, we aim to inspire, raise awareness for important causes, and share unique storytelling and learning experiences from the field.
We are currently recruiting our initial trustee board to help launch and register the charity.
Role Overview
We are seeking a Communications Trustee to join our board and lead the charity’s communication strategy. This trustee will ensure the charity’s mission, projects, and stories are shared effectively with audiences, stakeholders, and partners.
Key Responsibilities
· Develop and oversee the charity’s communications strategy
· Ensure consistent messaging across all platforms and materials
· Support engagement with media, partners, and the public
· Advise on digital and social media presence
· Assist with reporting and communication to stakeholders
· Contribute to trustee meetings and governance
· Delegate to volunteers within the Communications & Fundraising committee
· Help guide the charity through its registration and initial set-up
Person Specification & Requirements
· Experience or interest in communications, PR, marketing, or media
· Strong written and verbal communication skills
· Commitment to the mission and values of Unseen Expeditions and its partnered charities
· Ability to work collaboratively with a small, remote trustee team
· Comfortable working remotely and communicating online with a UK-wide board
· UK-based (required for legal trustee responsibilities)
· 2–4 hours per month commitment (more during start-up if possible)
· Basic tools for communication (email, phone, video calls)
What You’ll Gain
· Opportunity to shape and govern a new, high-profile charity from launch
· Hands-on experience in charity leadership and governance
· Contribution to awareness-raising and adventure-led impact projects
· Recognition for your role in mission-driven initiatives, including The Unseen Mile and future projects
· Flexible, fully remote role within a passionate, purpose-driven team
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping people experiencing homelessness or domestic violence in your local area? Want to be part of a growing global team using tech for good?
We’re looking for Charity Liaison Officers (CLOs) across the UK and beyond.
Your role will involve:
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Helping onboard verified individuals to the Unify Giving app via trusted local organisations
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Reaching out to charities and community groups working with people in need
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Supporting profile creation and beneficiary verification
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Being the bridge between our tech and the people it’s designed to help
You don't need charity experience — just:
✅ Good people skills
✅ A passion for social impact
✅ A few hours a week to give
✅ Willingness to work remotely and independently
You’ll join a team that’s already active in multiple cities across the UK and play a key role in shaping our upcoming winter launch.
Connecting donors directly with individuals expriencing homelessness.



We're looking for new Trustees to join the board of our award winning educational charity that has been turning primary school classrooms around the UK into 'pop-up' art galleries for over thirty years. As part of our board you will help shape the approach the charity will take and its future direction.
Magic Lantern workshops give children the opportunity to explore, discuss and bring to life famous art works, and discover the world of art from cave paintings to Cubism, Gothic to graffiti, and Turner to the Turner Prize. Our approach is designed to particularly help children who have not previously had the opportunity to engage with the arts or who might be reticent to participate in traditional lessons. Our sessions are interactive and have elements of drama, soundscape, slow looking, problem solving and creative writing.
We operate in several parts of England including London, the South East, the South West, the North East and Oxfordshire. We work with over 12,000 children each year and in 2019 were awarded with a JM Barrie Members' Award by Action for Children's Arts.
We are currently looking for three new trustees to add fresh voices to our board, strengthen our collective skillset and plan for our future. We want people who share our values and vision, are passionate about education and art, and can act as ambassadors for our work in schools.
We hold online trustee meetings four times a year on a weekday evening. This is a voluntary role but the charity will pay for out-of-pocket expenses e.g. for travel to any in-person trustee meetings or events. The post is a fixed term of three years with the possibility of a second term. Any successful applicant will be asked to apply for an Enhanced DBS check in the child workforce and their appointment is conditional until the full enhanced disclosure has been received by the charity.
It is not necessary to have previous trustee, board or committee experience as training will be provided, and you do not need to have a background in education or the arts to be eligible for this role. We would very much like our board of Trustees to look more like our community and would particularly welcome applications from underrepresented groups.
Each trustee needs to:
·Be committed to the charity’s overall mission and to achieving the purpose that we were set up for
·Give the time and commitment that’s needed to carry out their role well
·Act with integrity and honesty
·Think carefully about the long- and short-term goals of the charity and how they can be achieved effectively
·Think independently and contribute to decisions that the trustees as a group can show are good for the charity
·Be willing to be creative and to think beyond how we do things today
·Be willing to speak their mind in a way that is polite and respects those who may have different ideas and opinions
·Work well as part of a team with the rest of the trustees and our staff team, including when we have different views on how to do things
·Recognise that being a trustee is an important leadership role that has specific responsibilities and legal duties, and take time to understand these
Skills or experience in one or more of the following areas would be of particular interest to us:
·Administration
·Communication
·Digital
·Education
·Equality, diversity and inclusion
·Finance and accounting
·Fundraising
·Governance
·Legal
·Marketing
·Museum / Gallery
·Social Media
The client requests no contact from agencies or media sales.
Summary
We're seeking Trustees with expertise in grant making, the charity sector, finance or marketing to guide funding decisions and grow local philanthropy and benefit communities and charities across Essex.
Application Deadline
10/3/2025
Job Description
Become a Trustee and Make a Difference in Essex Next year marks 30 years of Essex Community Foundation (ECF) backing the charities at the heart of Essex, Southend & Thurrock. Each year we award grants to 500+ local organisations, supported by 200+ donors and fundholders. Why join our Board? Use your skills to shape funding that changes lives. Gain insight into the charity sector and work with people passionate about stronger communities. We’re recruiting voluntary Trustees with expertise in: • Grant making • Charity/voluntary sector • Finance • Marketing & Communications First-time or experienced Trustees welcome. We provide a full induction, ongoing training and mentoring. Commitment: Board meets 4× a year (in person/virtual). Roles are unpaid; expenses covered. We are passionate about our board reflecting the diverse communities we serve. Ready to help us grow our impact? Get in touch to learn more and apply.
Location
Essex
Working from
Hybrid
Remuneration
Voluntary role but expenses paid.
How to apply
Please submit your application via our website by 5pm on Friday 3 October 2025. Interested candidates can download our trustee Recruitment Information Pack via our website. Your Application must include your CV, and a short personal statement responding to three questions found in the pack. If you would like to have a chat with one of our current trustees, then please just email our recruitment team and we will arrange for a telephone call.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Global Health Reform Initiative Foundation (GHRI) is a non-profit organization working to make healthcare accessible, affordable, and equitable for underserved communities worldwide. We are currently seeking passionate Volunteer Grant Writers and Volunteer Administration Officers to join our remote team.
Volunteer Grant Writers Responsibilities:
Research and identify grant opportunities.
Draft and submit compelling proposals.
Support fundraising and partnership efforts. Requirements:
Minimum 1+ year of experience in grant writing. Strong writing and research skills.
Attention to detail and ability to work independently.
Passion for humanitarian and healthcare-focused initiatives.
Volunteer Administration Officers Responsibilities:
Contact hospitals and healthcare systems for partnerships.
Manage communication (calls, emails, messaging).
Assist with scheduling, documentation, and follow-ups.
Requirements:
Good communication and organizational skills. Ability to work independently and remotely. Interest in healthcare and community development.
What We Offer Flexible, remote volunteering. Opportunity to contribute to global healthcare reform.
Valuable experience in non-profit work and partnerships.
How to Apply: Send your CV and a short statement of interest to our email address stating the role you’re applying for. Join GHRI today—your skills can help save lives and expand healthcare access!
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
We smash barriers to work. Too old, too young, “wrong” background, messy CV? We don’t buy it. With tailored support, our Practice Hub, we help jobseekers show off their strengths and land the jobs they deserve.
The opportunity
We are after savvy business developers who have experience of networking and building partnerships. As a volunteer Business Development Lead, you’ll open doors, build partnerships, and fuel the impact of our programmes.
The difference you’ll make
Every connection you spark = more resources, more Skillathons, more chances for overlooked talent to shine.
Next steps
Send us a quick cover letter outlining why you are excited by the role, then a relaxed online chat with our Director, and let’s get started.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why does this role matter to Human Appeal?
Volunteers are an integral part of Human Appeal’s success. They are the ones that create real change for those most in need. This is your chance to meet new people, gain new skills and experience and have fun whilst being part of a great cause.
We are seeking to recruit an enthusiastic, fast learning volunteers creative engagement intern to join our growing team at Human Appeal; helping us to produce content for our London volunteers through new and innovative ideas including daily reminders, summary posts following our events to show the impact volunteers are making. To maximise volunteer support and showcase the Human Appeal teams work who are delivering the projects on the ground.
Main tasks include:
· Produce High Quality, engaging content in various formats tailored to specific platforms and targeted at volunteers. E.g Developing weekly posts for our volunteer group chats, curating motivational reels, event summary posts and showcasing our projects.
· Managing our London and South Volunteer Led Instagram Account- By posting updates from our events and engaging content.
· Research new or existing social engagement strategies to apply in our volunteer groupchats
· Attending events to gather content for upcoming content creation
· Develop new and engaging content ideas to increase volunteer retention and awareness of our campaigns
· Monthly Newsletter to summarise all significant campaigns- volunteer updates.
Knowledge/Experience/Skills required:
§ A good understanding of content creation: Social media posts/reels etc.
§ A good understanding of using Photoshop, Illustrator, Adobe Suite, MS Office Suite
§ Pursuing a degree or equivalent in Design/Creative/Graphic Design/ Marketing/ Production or Brand management or relevant experience.
§ Effective written and oral communication skills
§ Ability to work well in a team
§ Problem solving skills
§ Ability to prioritise your workload
Benefits of volunteering with us:
§ Experience of operating within the Volunteer Division of an international charity
§ Opportunity to develop knowledge and skills in International Programme Management
§ Excellent support as part of a friendly team
§ Excellent training opportunities
§ Offer to provide references after 3 months of volunteering
§ Support in developing your CV (should you want it)
§ Opportunities to take part in Human Appeal events
Learning & Development:
To enable you to take part in this opportunity Human Appeal will provide:
§ A detailed induction to provide you with an overview of Human Appeal
§ Training and shadowing providing all the information and skills needed to fulfil the role
§ A dedicated member of staff to provide ongoing support and supervision
§ Payment of “out of pocket” expenses in line with Human Appeal’s expenses policy
§ A volunteer handbook that outlines all of the policies and procedures you will need to be aware of whilst volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help us to bring in the funds we need to make the food bank a success?
We are looking for a volunteer Fundraising Lead to play a significant role in shaping a fundraising strategy, help raise awareness of Bounds Green Food Bank (BGFB) and generate income through events, projects and fundraising activities.
We currently raise money through grants, individual donations and community projects. We would like to broaden our fundraising initiatives and are looking for someone to raise funds, meet fundraising targets, raise our profile with key funding partners, and inspire relevant groups to support us.
About Bounds Green Food Bank:
Open since June 2020, we serve over 1,500 children and adults in the community. We are committed to improving lives by providing food and essential household items and helping alleviate household food insecurity. We strive to promote social inclusion by supporting people and families in crisis situations and needing assistance.
The role:
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Work with the Board of Trustees to agree a fundraising strategy, including setting annual fundraising targets
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Help to develop a fundraising team
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Identify income-generating opportunities and develop projects
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Build, develop and maintain relationships to secure funding
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Provide guidance to other teams that support fundraising initiatives e.g. the Grants Writing Team, Events Team and the Communication Team
Person specification:
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Passionate about food insecurity and reducing social isolation
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Experience working in a fundraising role, including grants, trusts and foundations
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Ability and willingness to work to financial targets
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Excellent interpersonal and communication skills, and attention to detail
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Able to work flexibly and under pressure
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Ability to be creative and entrepreneurial in order to find new ways to raise funds
Benefits:
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Gain access to free workshops for volunteers and upskill on a range of topics (conflict resolution, mental health first aid, arts and crafts, and more)
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Join free social events for volunteers (such as picnics, walks, creative workshops and celebration events)
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Give back to the community - one of the NHS’ 5 Ways to Wellbeing!
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Gain a sense of community and meet the huge team of volunteers
PLEASE ensure your phone number and email address are on your CV!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project
There is a huge variety of tasks available to communications volunteers depending on the volunteers’ interests, experience and the activities going on within Voluntario Global at the time. Some of these tasks include:
- Creating content and updating the social media sites: Voluntario Global keeps people up to date with its work and spreads its message through the use of social media such as Facebook and Instagram. It is important to keep these pages up to date with recent activities and new volunteers, and communications volunteers can take on this responsibility. Volunteers will visit various projects or events throughout the week and take photos of the activities and the volunteers to post on Voluntario Global’s social media. They can also document what volunteers get up to in their free time.
- Writing blogs for the Voluntario Global website: Living in the city of Buenos Aires and visiting all the different volunteer projects, there are so many interesting things to write about. Voluntario Global’s website has a blog section for volunteer experiences, culture or current issues and many other topics which you will keep up to date. You have the option to write a few short blogs per week which will be posted onto the webpage and the Facebook giving people more of an insight into living in Buenos Aires and the volunteer experience.
- Interviewing: To ensure that Voluntario Global has up to date information on the volunteers, the projects and the coordinators working at the projects, you can take on the role of interviewing people. These interviews may be with current volunteers in English or Spanish, or with people from in the projects in Spanish and may be used in video form, or be typed up and used for descriptions of projects or website information.
- Translation: The Voluntario Global website uses both English and Spanish so volunteers can help translating information for the website or for the project descriptions.
In order to accomplish tasks, it is important that the volunteer possesses initiative, collaborative skills and empathy to join the activities of the different projects. It is also advisable you bring your own laptop to work more comfortably.
Availability
This program is available all year round. For communications volunteers, there are no fixed hours per week. The hours are flexible and adaptable, they will often depend on the needs of the organization each week and the availability of the volunteer.
Location and first day at work
The Communications Team will coordinate and run their main tasks in the office located in San Telmo. Weekly tasks are organized in two meetings each week, one on Mondays and one on Fridays to discuss what volunteers will be doing during the week and to share ideas and proposals.
Spanish Level Required
The Spanish level required for this role is basic. However a good level of Spanish helps and allows better development of some tasks. The communications coordinators speak English.
Minimum stay
8 weeks
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.
If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.
- Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
- Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
- How much time can you give? As much as you want to do. We are flexible and like to work around you.
- Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.
How does it work?
In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.
We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.
Important information:
In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.
Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Debt Advice Foundation is a registered national debt advice and education charity, based in Darwen, Lancashire.
The charity aims to tackle the causes and impact of problem debt. We do this through our DebtAware education programme, which provides children with the knowledge and skills they’ll need to manage their money with confidence in years to come and through our free debt advice telephone helpline, for those that are impacted by debt today.
The role
Our trutees play a vital role in making sure that Debt Advice Foundation achieves its objectives.
They do this by ensuring the charity has a clear strategy that aligns with its aims, effective governance procedures to ensure it meets its legal obligations and by supporting the executive team to effectively execute the charity’s strategic plan.
Duties
- Agree the charity’s vision and objectives.
- Approve organisational strategies and monitor and evaluate progress.
- Oversee financial plans and budgets and monitor and evaluate progress.
- Review and approve annual financial accounts.
- Identify and monitor organisational risks.
- Provide support and challenge to the executive in the exercise of their delegated authority.
- Adequately prepare for and attend board and sub-committee meetings.
- Use independent judgment, acting legally and in good faith to promote and protect Debt Advice Foundation’s interests.
What we are looking for
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking of our board.
You do not need previous governance experience.
Personal skills and qualities
- Enthusiasm for our vision and mission.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to work collaboratively with your Board colleagues is essential.
- A strong personal commitment to equity, diversity and inclusion.
- Willingness to network on behalf of Debt Advice Foundation and connect the charity to relevant organisations.
Terms of office
- Trustees are appointed for an unlimited term of office.
- This is a voluntary position, but reasonable expenses are reimbursed.
Time commitment
Attending four board meetings annually. Currently meetings are held at the charity’s office in Darwen, Lancashire.
Committee membership
Ad hoc and occasional support through working groups and / or support to the executive team.
Debt Advice Foundation is a Disability Confident Employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview:
As a Roma Helpline Volunteer, you will be at the heart of a new and exciting pilot project aimed at offering confidential, culturally competent, and multilingual support to Roma and Romanian-speaking communities across Greater Manchester and the UK.
You will respond to helpline calls during scheduled shifts, log information securely, and provide advice or referrals related to housing, benefits, health, employment, and legal matters. Your presence will make a real difference in ensuring accessible, respectful, and responsive support for one of the UK’s most marginalised communities.
Key Responsibilities:
- Helpline Support:
Respond to calls via a secure VOIP system during scheduled helpline shifts (2nd and 4th Thursday, 5–7 PM).
Listen actively and empathetically and provide culturally competent support and signposting.
Log all call data securely using Europia’s GDPR-compliant CRM system. - Referral and Follow-up:
Identify the caller's main issue and provide information or refer them to the appropriate service.
Where necessary, flag safeguarding or urgent cases to the on-call safeguarding officer. - Language and Accessibility:
Offer assistance in Romanian or another Roma community language.
Help promote trust and understanding with callers through culturally sensitive communication. - Collaboration and Supervision:
Attend mandatory training sessions on safeguarding, cultural competency, and data protection.
Participate in case review meetings and supervision sessions (monthly or bi-monthly).
Work closely with other volunteers, staff, and translators/interpreters when required.
Qualifications and Skills:
- Fluent in English, and proficient in Romanian or a Roma community language
- Compassionate and empathetic with strong active listening skills.
- Comfortable speaking over the phone and dealing with potentially sensitive topics.
- Basic IT skills to manage digital forms and online logging tools.
- Respect for confidentiality and ability to adhere to safeguarding procedures.
- Previous experience supporting the Roma community is an advantage but not required.
Time Commitment:
- Minimum commitment of 2 hours every 2nd and 4th Thursday, between 5:00 PM – 7:00 PM.
- Volunteers will work on a rotating rota, ensuring equal participation and preventing burnout.
- Flexibility to attend occasional training and supervision sessions outside helpline hours.
Benefits:
- Opportunity to support and empower Roma and Romanian-speaking communities.
- Develop skills in advice, signposting, and crisis response.
- Receive training in safeguarding, data protection, and cultural competency.
- Gain experience using CRM/case management tools and remote VOIP helpline systems.
- Join a supportive, mission-driven team committed to community wellbeing.
- A reference can be provided upon successful completion of the role.
The client requests no contact from agencies or media sales.