Direct Marketing Data Manager Jobs in Finsbury Park, Greater London

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a Corporate Partnerships Account Manager to join our team.

Please see below for more information on what just might be your future role.

About You

You will be an ambitious and experienced Corporate Partnerships Manager, with a passion for building and growing high value fundraising partnerships that bring about transformational change. You understand and are driven by working to achieve income and impact led partnerships that are long term and deliver change. You are driven by our cause, our beneficiaries and the services we offer so that you can inspire our partners to work with us to make a difference to the Armed Forces Community. You will bring excellent communication skills and a motivated, results-driven attitude.

About the Role

An experienced Relationship Builder, you’ll represent the Charity with our national partners and licensees, ensuring we build strong and lasting relationships. You will work collaboratively across Help for Heroes, building relationships to take a holistic approach to relationship management, maximising all opportunities. You will develop and fulfil robust stewardship plans, identifying opportunities for growth, stewarding partners to increased and continued support of our work. You will also take a proactive approach to finding new business opportunities, developing creative propositions and bringing in additional income.

About the Team

A key member of the Corporate Partnerships team, which is a part of the High Value Partnership team, Commercial Directorate. You will be joining the team at an exciting time for growth and this role will play an integral part in our strategy building on our successful existing corporate partnerships. The Partnerships team are based across the UK, working remotely but with regular opportunities for face to face meetings with the team, partners and beneficiaries. We work collaboratively and are a highly motivated team striving to make a big impact!

Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.

This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.

The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Hybrid working policy:

We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.

Closing date: 9th May 2024
Interview date(s): 17th May 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.

The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.

As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.

If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.

What you’ll do:

• Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
• Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
• Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
• Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
• Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
• Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
• Management of budget lines assigned to operational activities to ensure favourable terms are achieved.

What you’ll need:

• Knowledge of membership systems and procedures.
• Experience of managing a high degree of administration processes efficiently.
• Knowledge and experience of using a database and managing data quality.
• Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
• Demonstratable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
• Strong interpersonal and customer service skills.
• Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role , the RCR and instructions on how to apply in the candidate pack.

This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity.  You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.

This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation. 

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, SE1). 

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

Direct Marketing Officer (F2F Campaigns), joining a known specialist London Charity, who provide a crucial medical response service within the Capital. Hybrid Working; 2 days a week office based.

• Salary: £30K to £35K per annum + benefits, based on experience.

With an extremely committed supporter base and ambitious growth plans across Individual Giving, along with working for a fantastic team with a great working culture, it’s a great time to join.

As the Direct Marketing Officer (F2F Campaigns), you will work closely with the Direct Marketing Manager, providing support with the development, management of the Lottery and Regular Giving programs through Face to Face (F2F) fundraising. You will; 

• Work with and be a contact for F2F and Direct Dialogue agencies and campaign activity across Private Site, Door to Door and Telemarketing. Cultivating strong relationships with all agencies, ensuring they operate to the highest standards, meeting their contractual obligations.
• Assist on the development of strategic and operational plans for multiple Direct Dialogue fundraising campaigns.
• Assist with analysing results to ensure ROI is delivered and action where required.
• Facilitate the smooth running of F2F campaigns, ensuring donor recruitment targets are met and to a high standard.
• Responsible for Fundraiser Training; Induction, Enhanced and Quarterly Refreshers to date and relevant content.

As the Direct Marketing Officer (F2F campaigns), you’ll have ideally previous skills and experience in either a campaign management role within Direct Marketing, Individual Giving OR have worked in a fundraising and gained transferable skills in the areas below:

• Working with or managing external agencies and internal stakeholders to deliver successful campaigns or projects.
• Presenting to others, and/or creating and delivering training programmes to inspire and motivate others to achieve targets and deliver objectives.
• Monitoring, planning projects and/or campaigns to agreed deadlines.
• Managing data with an excellent command of MS Excel.
• An understanding of fundraising compliance, data protection and best practice.

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.

Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.

We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.

This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.

A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.

Job Purpose

• To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
• To implement several large-scale national events engaging young people, industry and specialist education providers.
• Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
• To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
• To support and report quarterly to the Education and Training Committee.

Key Responsibilities

Events

• Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
• Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
• Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
• Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
• Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
• Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.

Grants

• Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
• Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.

Website

• Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
• To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
• Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
• Produce a quarterly report detailing the usage and any highlights regarding the website.
• Report any technical issues to the website provider and liaise with them to fix the issue.

Reporting

• Quarterly reporting on activity and budget to the Education and Training Committee.
• Supporting the Committee Chair by setting up Committee meetings and taking minutes.
• Supporting the Committee Chair with any other administration as necessary related to the Committee. 
• Assist with any ad hoc administration as necessary related to the FIESTA Committee.

Miscellaneous

• Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
• Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
• Work with the Communications and Marketing Manager to promote Education and Training events.
• Keep the Education and Training budget up to date and process all invoices in a timely manner.
• Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.

Personal Attributes and Skills

• Success in delivering projects and large events against demanding targets and deadlines.
• Excellent administrative track record, with experience with an educational and/or charitable organisation.
• Highly motivated, dynamic, self-starter able to work largely on own initiative.
• Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
• Excellent communications, influencing, negotiation and presentation skills.
• The credibility to deal with people at all levels.
• IT and finance literate.
• Empathy with The Furniture Makers’ Company charitable cause and programme.
• Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.

Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.

Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.

Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.

We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.

Role description, April 2024   

Reports to: Senior Digital Programme Manager   

Direct reports: None   

Location: 27 Swinton St, King’s Cross, London, WC1X 9NW, can be hybrid or remote   

Status, hours: Permanent, full-time 35 hours   

Salary: Grade C, in the range of £39,943-£43,619 (plus benefits) 

Role Summary     

With Alcohol Change UK’s innovative Try Dry® app welcoming more users than ever before, we are excited to be developing our offer to Local Authorities which will benefit from receiving valuable local health data trends and insights taken from our app. This role will be instrumental in designing a refreshed product, recruiting new Local Authorities to join us and providing ongoing support to them to make a real difference to those drinking at risky levels in communities across the UK.   

Key Tasks and Responsibilities   

Development of a Try Dry local product   

• With the Senior Digital Programme Manager, take learnings from existing contracts with Local Authorities and develop a refreshed package of support to market to Local Authorities, enabling them to gain valuable insights into the drinking behaviours of people in their local area  

• Develop professional, standardised reports to be shared with those who have signed up   

• Develop a ‘package’ of benefits (access to local data, insights, tailored marketing materials, additional support) that makes signing up a more compelling offer   

• Working with our digital agency, recommend ongoing technical improvements to the app and reporting platform to improve user experience   

Recruiting to a Try Dry Local ‘network’  

• Recruit new Local Authority members to our Try Dry ‘network’ – presenting regularly to Local Authority clients and demonstrating the benefits of membership through presentations and marketing calls   

• With support from other staff, develop wider marketing approaches across multiple channels, including digital, print and social media advertising  

• Attend conferences, events and trade shows to advertise as appropriate  

• Work with colleagues in our Consultancy and Training team to explore opportunities for cross promotion   

 Relationship Management   

• Provide ongoing support to Local Authority clients, acting as a first point of contact    

• Prepare data reports for each Local Authority throughout the year  

• Share insights into local data in engaging, easy to understand ways   

Wider support for the Communications and Marketing team   

• Enable other members of staff to use insights from the Try Dry® app and local user data in their work, evidencing the difference that our Behaviour Change interventions can make to individuals   

• Support the development of a range of content to highlight the benefits of the Try Dry® app, particularly around key campaigns such as Dry January, Alcohol Awareness Week and Sober Spring  

• Particularly during our Dry January campaign period (December – January) provide additional support for the team across a range of roles  

Other     

You will also be expected to:     

• Support the Senior Digital Programme Manager to monitor income and expenditure for the Try Dry Local programme   

• Work closely with colleagues across the charity to support their work and to act as ‘one team’  

• Contribute actively and positively to charity-wide strategies  

• Continually develop your knowledge of alcohol harm and solutions to it  

• Act as a positive ambassador for Alcohol Change UK at all times  

• Know, embrace and actively uphold the values of Alcohol Change UK at all times  

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours  

About The Role
Closing date: 28th April
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
This is an exciting new role in our growing Fundraising Marketing Team. As Alzheimer’s Society is a growing charity with ambitious goals, we are looking for someone who is passionate about data insight and creating impactful supporter journeys
 
As the successful candidate, you will be the driving force behind planning supporter journeys across the Income and Engagement directorate. You will help identify the next best ask for supporters interested Events, Legacies, Cause, Prize, and more. You will write data informed retention strategies and work with the relevant stakeholders to see these plans come to life.
 
You will also work closely with the Fundraising Marketing Team to shape and influence wider marketing activity. This is a diverse role with the opportunity to work across a number of marketing channels both online and offline.
 
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
 
About you

The successful candidate will be passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital marketing channels.
 
You will also ideally be:

- Data driven and detail orientated 
- An expert in fundraising and marketing techniques
- Able to communicate complex ideas in an accessible manner
- A natural communicator and able to work with a number of stakeholders across a large and complicated organisation
- Adept at working with some ambiguity as we implement new opportunities
- Motivated by a test and learn strategy
- Able develop new ways of working and consider all aspects of campaign management
- Have a creative flare and passion for delivering the best possible supporter experience

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Role Purpose

The purpose of the Fundraiser role is primarily to raise funds from UK trusts, foundations and statutory funders and to identify, generate, grow and maintain this vital income stream. Some engagement to support other strands of fundraising will be required.

​Context

The post-holder will work to the Chief Financial Officer and closely with the Chief Operating Officer and other managers of Cathedral teams. Their role will involve research and information gathering on potential donors and funding opportunities, a creative and broad approach to application planning and writing, good written and interpersonal skills and attention to detail in managing application and post-grant reporting processes. It requires the post holder to take a wide interest in all aspects of Cathedral life in order to deliver effective funding support to the work of colleagues. 

Overview

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard, shop and café. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Donations from visitors, our cathedral community and crucially from trusts and foundations are vital in supporting the work of our team to deliver its work and to conserve the fabric of our heritage site.

Job Description

Job Title: Fundraiser (Grants and Trusts)

Reports to: Chief Financial Officer (CFO)

Key Relationships: Chief Financial Officer, Chief Operating Officer, Finance Manager, Marketing & Communications Manager, Heads of Department

Salary: £38,000-£40,000 per annum

Hours of work: 35 hours per week (excluding lunch breaks). Some flexibility required. Requests to work from home 1 day per week will be considered.  

How to apply: Please submit a CV and Cover Letter (no more than two sides of A4) outlining your suitability for this role, with reference to the main duties and person specification below. The deadline is Monday 13th May 2024 at 12pm. 

Interviews: Monday 20th May 2024

Main Duties and Responsibilities

Research and Identification of Funders

• Develop and maintain a comprehensive understanding of our research projects and research funding plans, including in response to requests from Heads of Department and Senior Management Team;
• Research, identify and prioritise potential grants, personal & institutional trusts and statutory funders and funding opportunities, including keeping up to date with new fundraising opportunities in the faith and heritage sectors and in London;
• Undertake research on funders and grant making bodies to assess their potential for funding opportunities;
• Gather information and budgetary information from cathedral colleagues as required by potential funders;
• Develop and write high quality, compelling fundraising proposals and applications which communicate Southwark Cathedral’s funding needs clearly and concisely;
• Work with the Marketing & Communications Manager to develop a compelling case for support documents and other donor materials to attract support for our research projects;
• Develop and maintain a pipeline of applications to trusts & foundations.

Fundraising

• Secure funding from UK trusts, foundations and statutory funding bodies to meet Budgetary targets and support proposed future projects at the Cathedral;
• Support the implementation of a trusts and foundations programme, with a view to increasing funding for flagship projects alongside core unrestricted funding;
• Assist with the organisation of fundraising events as required;
• Ensure approaches to trusts and other donors are streamlined and targeted.

Contact and Liaison

• Manage the Cathedral’s donor records including gift aid declarations, personal information and legacy pledges and other non-financial information provided by donors - adhering to data protection best practice at all times;
• Liaise with the Marketing & Communications Manager to analyse the existing donor communications and suggest improved methods of engagement;
• Liaise with the Marketing & Communications Manager to arrange for the creation and maintenance of pages on the Cathedral website that highlight the fundraising activity and communicate successes achieved;
• Act as the primary point of contact for all existing and potential trust and grants funders, directing enquiries as appropriate;
• Develop a network of strong relationships with existing and prospective grant, trust and statutory funders;
• Organise meetings and events for prospective supporters and provide briefings for colleagues.

Information Management, Monitoring and Evaluation

• Maintain the Cathedral’s fundraising database, ensuring all records are updated and maintained correctly in accordance with the Cathedral’s data protection policy;
• Manage the reporting, recording and administration progress of existing grants, advising relevant members of the team well in advance of reporting deadlines;
• Work with others to develop and implement effective evaluation, monitoring and reporting processes for funders, and ensure reporting requirements are fulfilled and activities remain outcome and impact focused;
• Manage and maintain records and monitor progress of applications and relationships, including working to agreed KPIs;
• Prepare regular progress reports on fundraising and activities for SMT and the Chapter as required;
• Use the Cathedral’s fundraising database to analyse the success rates to support fundraising strategy and individual projects;
• Work with the Finance team to ensure that all funding is quickly and correctly processed and acknowledged and that financial reports are available in the appropriate format;
• Work with the Governance & Committees Manager and Finance Team to support reporting requirements and compliance with the relevant legislation and codes of conduct;
• Work with the COO and Marketing & Communications Manager to create appropriate evaluation and legacy documentation.

Other

• Manage the relevant administration that accompanies this role, including booking meetings and taking minutes as required;
• Play an active role as a member of the Cathedral team, supporting each other as required;
• Be an ambassador for the Cathedral and assist the Fundraising Advisory Panel in developing positive relationships with the Cathedral’s key stakeholders.

The main duties and responsibilities of your post are outlined in your job description. This list is not exhaustive and is intended to reflect your main tasks and areas of work. Changes may occur over time and you will be expected to agree any reasonable changes to your job description that are commensurate with your salary and in line with the general nature of your post. You will be consulted about any changes to your job description before these are implemented.

Person Specification

Knowledge/Experience

• You will have experience of writing fundraising bids and completing engaging applications;
• You will have knowledge and experience of heritage, community or religious grant-funding sources and how to access them;
• You will have experience of handling applications and administrative procedures for grants;
• You will be proficient in project finances, and budgeting, with skills in persuasion, advocacy, problem-solving, and decision-making;
• Knowledge of best practice in the trusts sector is important;  
• You will have strong interpersonal, communication, and influencing skills;
• Experience in a small or medium-sized charitable organisation;
• Membership of the Chartered Institute of Fundraising is desirable.  

 Skills/Aptitudes

• Competent in the use of Microsoft Office applications;
• Able to think creatively and laterally about funding approaches;
• Good communication skills, both written and oral;
• Strong administrative skills and attention to detail;
• Good interpersonal skills, including the ability to liaise with a wide range of contacts and build and maintain effective working relationships.

 Personal Attributes

• Able to work on own initiative and to plan and prioritise workload effectively;
• Discreet and able to work confidentially with donors;
• A good team player with ability to relate equally well to paid and voluntary staff;
• Able to demonstrate sympathy with the aims and objectives of Southwark Cathedral.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Safeguarding is at the core of all we do. We follow best practice for Safer Recruitment.

Terms and Conditions

Working Hours

The working hours shall be 35 hours per week (exclusive of meal breaks). Some out of hours working will be required to support meetings and events and this will be notified in advance. Time off in lieu will be awarded in line with Southwark Cathedral’s policy.

Annual Leave

25 days per annum as well as statutory bank holidays, with an additional 5 days (pro-rata) after 10 years service. 

Probation

The appointment is subject to the satisfactory completion of a six-month probationary period.

Season Ticket Loan

Once the probationary period has been completed satisfactorily, the person appointed will be eligible to take out a season ticket loan.

Pension

The person appointed will be eligible to join a defined contributions pension scheme managed by the Church Workers Pension Fund. The Cathedral will contribute half of the annual premium of 10% of salary.

Working Expenses

Reasonable out of pocket expenses will be reimbursed.

Role: Senior Supporter Acquisition Manager

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent, Full Time, 35 Hours

Hours: Monday to Friday

Salary: £47,112 to £48,132 (Inclusive of London Supplement)

Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?  

We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.

The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers.  The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.

We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams. 

As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities.  You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day. 

This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.

If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today.  If you want to learn more about the role, we’ll be delighted to tell you more.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.  

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Role Overview:

The Talent Set is thrilled to be working with a fantastic membership organisation as they search for a Senior Sales and Marketing Executive to support them for an initial 2–3-month period.

This role is ideal for someone skilled in copywriting, data management/CRM, sales, and account management. Your main tasks will include collaborating with the Events, Marketing, and Membership teams to execute successful strategies.

Key Responsibilities:

• Develop effective sales and promotional email campaigns for 12-14 annual events, aiming for an annual event revenue of around £1m.
• Craft engaging marketing emails to boost engagement and increase ticket sales.
• Utilise email marketing best practices, such as A/B testing, segmentation, and personalised targeting.
• Proficiency in using email marketing platforms, with a preference for Dot Digital.
• Manage CRM systems to oversee sales pipelines and utilise external data sources and desk research.
• Develop and manage target lists for marketing campaigns.
• Strong administrative skills, particularly in Excel and Word, to manage ticket sales documentation.
• Assist in budgeting, financial mapping, and modelling exercises for ticket sales.
• Handle event bookings and related administration tasks.
• Analyse sales trends, feedback, and market trends, providing regular reports to colleagues and senior management.
• Foster relationships with both members and non-members, understanding their interests and needs to match with our events.
• Generate sales through various communication channels, including email, phone calls, and face-to-face meetings.
• Represent the organisation at events and network with members.
• Develop a high level of understanding of the organisation’s members and events to effectively target and sell events.
• Support the membership and commercial team with ad hoc project-based activities related to member relationship management.

Person Specification:

• Proficiency in CRM systems, particularly Microsoft Dynamics.
• Advanced knowledge of MS Office, especially Excel for data management and analysis.
• Self-motivated with a positive attitude and strong work ethic.
• 3-5 years of marketing/sales experience preferred.
• Excellent copywriting skills and the ability to present ideas effectively.
• Organised, methodical, and able to manage multiple priorities.
• Strong relationship-building skills with the ability to influence at all levels.
• Professional and persuasive communication skills.
• Collaborative and consultative approach.
• Knowledge of private capital/financial services is an advantage, but not essential.
• Interest in or eagerness to learn about the private capital industry.

What’s On Offer:

• Immediate start in a full-time role
• Competitive day rate of £181.82 per-day + £22.63 daily holiday pay = total of £204.44 per-day PAYE.
• Hybrid working with just days per-week in Central London
• 2–3-month contract with possibility of extension or even going permanent.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role. 

Commitment to Diversity:

The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Regular Giving is the backbone of our fundraising income, it currently generates £37million each year across our three existing products – Sponsor a Dog, Companion Club (a subscription product) and general Direct Debits. We are now looking for a Regular Giving Product Manager to help us deliver our Regular Giving strategy to increase retention rates and build lifetime value.

About this Job:

As a Regular Giving Product Manager, you will:

• Take a supporter-led approach to the development of campaign activity, understanding the key motivations and demographic of our regular givers and to deliver outstanding supporter experiences.
• Develop inspirational written and digital communications to our regular givers and produce fundraising materials in line with our brand guidelines.
• Manage relationships with any third-party suppliers and internal stakeholders.
• Oversee the campaign performance reporting, working alongside the Performance and Innovation Manager and our data agency to optimise our campaigns

About you: 

We are looking for a highly organised person, with experience in simultaneously managing multiple projects and working reactively, all whilst maintaining high standards of communication and adhering to guidelines. You will be personable, and able to form strong relationships with internal and external stakeholders to ensure the smooth delivery of products. Your expertise in copywriting, coupled with your ability to evaluate campaign performance, will drive the continuous improvement of our Regular Giving products.

About the team:

The aim of Supporter Development team is to take a supporter-led approach to creating an exceptional supporter experience. We work collaboratively with the Supporter Recruitment team to ensure we are creating the best possible supporter journeys.

In return for all of this, we have a comprehensive benefits package, which includes excellent annual leave, Perkbox and pension allowances, and you will you join a team of highly professional and driven colleagues in a brilliant upbeat and collaborative environment, all with a genuine passion for dog welfare.

What you need to know:

This role is hybrid, with a minimum requirement of at least one working day per week in our London head office.

About Dogs Trust: 

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Closing Date: 1 May 2024
Ref 6690

Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Face-to-Face Agency Manager to engage with donors, ignite change with heartfelt conversations. You will have an opportunity to transform lives, one meaningful interaction at a time.

About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you
As our Face-to-Face Agency Manager, you will have the incredible opportunity to engage the public in the critical work we do, inspiring them to support children in need. Reporting to the Senior Manager Direct Engagement, you will lead the nationwide delivery of our face-to-face fundraising programme, ensuring its success day to day. 

In this role, you will:

• Drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
• Manage budget allocation and optimization across channels, ensuring resources are utilized efficiently.
• Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
• Support delivery of our innovative fundraiser engagement program, optimizing performance and motivation.
• Utilize data-driven insights to adapt campaign delivery and drive continuous improvement.
• Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
• Collaborate with internal teams to improve processes and deliver exceptional results. Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.

To be successful, it is important that you have:

• Experience managing end-to-end face-to-face fundraising campaigns and teams.
• Deep understanding of the F2F fundraising landscape and agency models.
• Proven ability to design and deliver engaging training programs.
• Strong budget management skills and knowledge of charity marketing compliance.
• Excellent organizational and communication skills.
• Ability to work independently, adapt to change, and drive results.
• Commitment to Save the Children's vision, mission, and values.

 What we offer you:

• A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: May 1, 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 
Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.

We are looking to recruit an Immigration Service Manager to grow and develop our holistic advice offer for families and young people. This is an exciting role in our Immigration team that will lead a team of solicitors and immigration advisors to offer high quality representation. You will continue to build partnerships across the advice sector and you will play a significant part in maintaining and developing our network to ensure we reach clients who need us the most. You will be a manager of the service first and foremost whilst maintaining a smaller caseload of clients.

The centre is delighted to be recognised as a Centre of Excellence alongside maintaining our accreditations with the Office for Immigration Services Commissioner and the Specialist Quality Mark and the post holder will ensure that we maintain these standards. We hold a legal aid contract and you will be responsible for managing this effectively.

Please refer the to Job Description for further information.

In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.