Direct marketing data manager jobs
General Counsel
Permanent
Full time (34.5 hours),, we are open to a conversation about how you work these hours
Location: Split between home and our London Office (with at least 2 days based in the office each week)
Salary Range: £116,000 - £124,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role:
As Macmillan’s General Counsel, you will lead all legal, governance and regulatory activity across the organisation. You’ll act as our principal legal adviser, ensuring we operate with integrity and confidence while delivering maximum impact for people living with cancer.
Strategic Legal Leadership
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Advise the Chief Executive, Executive Team and Board on legal, governance and risk matters
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Provide expert legal guidance across contracts, employment, IP, data protection and regulatory compliance
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Lead legal input into transformation, mergers, partnerships and major organisational initiatives
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Oversee safeguarding, serious incident reporting and regulatory investigations
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Apply commercial judgement to balance opportunity and risk
Risk, Compliance & Regulatory Oversight
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Design and embed Macmillan’s risk and information governance frameworks
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Maintain organisational risk appetite, reporting and assurance
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Ensure compliance with GDPR, the Data Protection Act 2018, PECR and ISO27001
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Oversee risk registers, business continuity and crisis management
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Lead whistleblowing, complaints, investigations, insurance and indemnities
Contract & Commercial Management
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Shape commercial models and partnership structures
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Draft, review and negotiate contracts, grants and partnership agreements
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Strengthen contract management systems and templates
Ethics, ESG & Stakeholder Engagement
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Lead Macmillan’s ethics and integrity framework
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Provide oversight of data ethics and responsible technology use
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Support ESG priorities and represent Macmillan with regulators and sector bodies
Team Leadership & Organisational Impact
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Lead and develop the Legal and Governance team
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Build organisational legal literacy through training and guidance
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Manage departmental planning and budgets
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Ensure early legal involvement in organisational projects
About you
We’re looking for someone who:
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Is an experienced senior lawyer with broad commercial, regulatory and governance expertise
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Has a strong track record advising Boards and Executive Teams
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Brings sound commercial judgement and a balanced approach to risk
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Understands data protection, compliance and sector‑specific regulation
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Has significant experience negotiating complex contracts and partnerships
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Demonstrates strong ethical judgement and commitment to integrity
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Is an inclusive, inspiring leader who develops high‑performing teams
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Communicates with clarity and influence at all levels
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Thrives in a collaborative, fast‑moving environment
Recruitment Process
Application deadline: Sun 15th Feb 2026
First interview dates: Early - mid March 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Individual Giving Officer x2
Reporting To: Individual Giving Manager
Salary Range: £30,000-£34,000
Contract Type: Permanent
Location: Main sites - Acton, Deptford, Enfield, Poplar, Canary Wharf and Old Street
Days/Hours per Week: 35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. Monday to Friday.
Requirements: A cover letter is required as part of the application process. The Felix Project can only employ applicants who currently have the right to work in the UK.
Our Vision: A UK where “No food food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
Purpose of the Job
We are seeking to hire 2 Individual Giving Officers. As the Individual Giving Officer, you will support the Individual Giving Managers developing our individual giving programmes, including acquisition through face to face, digital and direct mail channels and innovate within the space. The post-holder will take on specific campaigns and manage these from inception to completion including data selection, creative, print and post-campaign analysis. The role also offers a fantastic opportunity for the post-holder to help drive innovation in Individual Giving at Felix.
Duties & Responsibilities
The key focus of the role will be:
- Supporting the Individual Giving Managers with acquisition and retention activities.
- Taking a proactive role in supporter stewardship
- Insight and Evaluation
Campaign Management – Supporter Acquisition and Retention
- Help deliver a calendar of activities across digital and traditional channels in line with agreed budget targets
- Campaign manage supporter updates from inception to completion including data selection, creative, print and post-campaign analysis
Supporter Stewardship
- Be proactive in refining and improving supporter stewardship processes and assist with updating related policies as required
- Support the supporter care team with queries where required
- Take a lead in updating and monitoring the Fundraising complaints log
Developing in Legacy giving programme
- Support in the development of an effective legacy acquisition and stewardship programme.
Insight & Evaluation
- Produce post-campaign reports and make recommendations on refining approaches to improve overall performance
- Monitor Supporter attrition levels and implement measures to mitigate drop-offs
Collaboration
- Work with Senior Individual Giving and Legacy Manager on new income-generation opportunities
- Work with the Marketing team to maximise opportunities utilising social media platforms
General
- Understanding of the Institute of Fundraising’s Code of Practice, data protection and other relevant legislation, guidance and good practice
Essential Criteria
- Proven track record of campaign management across Individual Giving, across both acquisition and retention methods.
- Previous experience of creating supporter journeys that have reduced attrition rates and increased supporter engagement.
- Experience of using supporter databases for audience segmentation and insight.
- Experience of supporter (or customer) care and managing queries and complaints.
- Good numeracy and Excel skills.
- Understanding of the regulatory environment for fundraising, including data protection, codes of fundraising practice and Gift Aid. Not essential but please state if you have experience with Gambling Protection laws and regulations (including LCCP).
- Ability to build strong working relationships at all levels, and to work independently within a small team.
- Good communication and interpersonal skills.
- A passion for fighting food waste and food inequality.
Equity Diversity Inclusion & Belonging
At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.
Application Procedure
Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
This is an exciting opportunity for someone with excellent strategic, analytical and leadership skills to join Impetus as an Investment Director and support us in our mission to transform the lives of young people.
The Investment Director (ID) is a key member of the Investment Team, playing a leading role in identifying, assessing, and supporting portfolio partner charities and other non-profit organisations to deepen their impact and scale their outcomes. This role works closely with other Investment Directors and Investment Managers to deliver external facing support to portfolio partners as well as internal projects to support the development of the investment model and portfolio strategy.
Investment Directors use strategic thinking, analytical rigour, and senior relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
About the Investment Team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities we serve, the team itself and the whole of Impetus.
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
- Identifying potential charitable organisations for investment
- Leading in-depth due diligence process within the scope of a grant round, to assess and build partnership foundations with potential partners – covering leadership and governance, and their impact, scale, and partnership potential;
- Modelling from first contact of origination, our approach to engaged and trust-based investment management support;
- Developing and presenting high quality investment propositions to our Investment Committee.
Managing partnerships with portfolio partners
- Managing relationships with partner Chairs and CEOs
- Agreeing Service Funding Agreements, including appropriate annual investment milestones to allow for a clear assessment of re-investment potential at end of phase
- Regularly monitoring and assessing partner progress / risks against milestones and making evidence-based recommendations on progression or exit to Leads, Portfolio Director and the Investment Committee
- Escalating key risks on performance, leadership and safeguarding
- Conducting annual partnership review with Sector Leads and partner CEOs
- Working with Impetus Finance colleagues to ensure timely distribution of grant payments, in line with Service Funding Agreements.
Supporting portfolio partners
- Providing direct support to CEOs and senior colleagues on key strategic topics, using a mix of at least monthly one-to-one meetings and group facilitation to:
- clarify theory of change,
- define long term ambition,
- develop growth strategy
- achieve a step change in the delivery and performance management of outcomes,
- strengthen leadership (individual and collective) and governance capabilities,
- develop path to scale,
- build financial resilience;
- Scoping and project managing pro bono capacity-building projects (in addition to providing direct management support). Ensure projects are delivered to a high standard and contribute to charity progression;
- Identifying engagement opportunities for our donors and supporters with portfolio partners that are aligned with the partner’s activities and do not distract or undermine their core work;
- Collaborating with the Impetus Philanthropy team to support the development of additional funding opportunities for portfolio partners, enhancing their ability to deliver impact at scale;
- Effectively leveraging the support of investment managers to advance the objectives developed for each portfolio partner that is managed by an Investment Director.
Support to Impetus
- Developing expertise about “what works” in the sector through cultivation and use of expert input and engagement as well as investigation into key research and evaluative literature;
- Contributing insights and learning from portfolio work to inform Impetus’ strategy, model and delivery;
- Contributing to internal priorities and working groups (e.g. team strategy discussions, digital improvement initiatives, or equity, diversity, and inclusion)
- Contribute towards Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and fundraising events
- Sharing the learning from our work across the team, across the organisation and externally working within Impetus strategy and agreed forums
- Engaging in Impetus pro bono, communications, and advocacy events, and engage portfolio partners appropriately in these events.
- Where appropriate, line-managing and supporting Investment Managers on the team to grow and develop, and achieve their project, role and team objectives.
Person specification
Essential
- A commitment to Impetus’ mission.
- Senior level responsibility and a strong track record of building trust-based relationships with senior stakeholders, advising them on key strategic decisions, and challenging them in a respectful and collaborative manner.
- A talent for strategic thinking around complex issues.
- Strong financial acumen and analytical skills.
- Understanding of impact measurement and evaluation fundamentals.
- Tenacity and initiative.
- Ability to flex personal style to needs of charity and leadership.
- Growth mind-set to seek out and act on feedback.
- Proven ability to work independently, and to exercise good judgment.
- Strong planning and time management skills.
- Interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in the non-profit (charity or social enterprise) sector, through work, as a pro-bono volunteer or Trustee capacity.
- Experience in consulting, investment management, senior charity management, or other in-depth grant making and advisory work.
- Knowledge and expertise in UK education or youth employability sectors.
- Board experience in private, public or third sector.
- Understanding of or experience with commissioning impact evaluations.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.
You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.
Key Responsibilities for this role, include:
Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.
Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.
Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.
Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.
Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.
Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility. Design and deliver programmes that build awareness and capability around inclusive behaviours.
Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.
If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.
How to apply
If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Birmingham Hospice supports people living with life-limiting illness across the city, helping them live well and with dignity.
QuarterFive are delighted to be partnering with Birmingham Hospice on this search for an Events Manager to lead their passionate and growing events function. You’ll shape an ambitious programme designed to reach new audiences, grow participation and deliver significant fundraising income — all while creating outstanding supporter experiences.
With an expanding portfolio and clear growth ambitions, this is a chance to make a visible impact while developing a diverse programme of mass participation, third-party challenges and gala dinners.
This is a fantastic opportunity to take ownership of a high-profile events programme at a time of growth. You’ll have the chance to shape strategy, lead a dedicated team, and directly support the care Birmingham Hospice provides across the city. If you’re passionate about events, motivated by impact, and ready to step into a visible leadership
role, this could be the perfect next move.
About the role
As Events Manager, you’ll lead Birmingham Hospice’s events programme end-to-end, combining strategic planning with hands-on delivery. You’ll work closely with the Senior Fundraising Project Manager to shape an ambitious events programme that strengthens Birmingham Hospice’s brand while delivering real financial impact.
You will:
- Act as the events lead within the Income Generation team, sharing insight and supporting colleagues across the charity
- Lead the development and delivery of the annual events plan, creating a dynamic, costeffective programme that inspires supporters and drives income
- Line manage two Events Officers, providing regular 1:1s, development support and inspirational leadership
- Manage a varied portfolio including mass participation, third-party challenges, adrenaline events and special events
- Deliver against agreed income and expenditure budgets, contributing to an overall events income target of around £250k, including a £50k headline event
- Track income and expenditure day-to-day, produce post-event evaluations, and use learning to continuously improve future activity
- Identify new growth opportunities, using market insight and sector trends to expand participation and reach new audiences
- Build strong internal relationships across clinical, retail and corporate teams to promote events and maximise engagement
- Ensure all events meet high standards of health & safety, compliance and supporter care
- Oversee volunteers, apprentices and placements, ensuring a positive and professional experience for everyone involved
About you
You’ll be a confident, motivated events professional with charity sector experience and a strong track record of delivering successful fundraising events. You’ll bring:
- Proven experience delivering fundraising events, ideally including mass participation and third-party challenges
- Experience working in the charity sector
- Experience of line managing one or two staff, with a supportive, confident leadership style
- Strong event delivery skills, with the ability to juggle multiple priorities and deadlines
- Experience managing budgets and contributing to income targets
- Excellent communication and organisational skills, with a collaborative approach
- A proactive mindset, keen to test new ideas and grow audiences
- Emotional intelligence and resilience, with sensitivity to the nature of hospice work
Employee benefits
The role is Birmingham-based, primarily at Selly Park, with regular working from Erdington. The team typically spends at least two days per week onsite, alongside event delivery. Hybrid working is available but not contractually formalised, and compressed hours are supported. Please ask if you have any questions around flexible working.
Employee benefits include:
- 27 days per annum annual leave plus bank holidays, rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro-rata for those working part-time hours) Previous service with the NHS is taken into account when calculating annual leave entitlements if you move to the hospice direct from the NHS
- Enhanced special leave, includes enhanced compassionate leave and enhanced parental and bereavement leave
- 5.93% employer pension contribution
- Optional healthcare scheme, providing financial support for a range of healthcare costs such as dental, optical, hospital stays and others
- Health Service Discount Scheme and Blue Light Card
To apply, please complete the form below, attaching a copy of your most recent CV, ASAP and by no later than Tuesday 17th February.
Interviews: First interviews are scheduled for w/c 23rd February and second stage interviews are scheduled for w/c 2nd March.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March
Harris Hill are delighted to be working with Stella Maris to recruit for the Head of Individual Giving role in order to lead and grow the charity individual fundraising programme at an exciting time of organisational growth. Reporting to the Chief Executive Officer, you will play a pivotal role in recruiting, retaining and developing individual donors, ensuring Stella Maris has the sustainable income needed to deliver its mission.
You will lead our Individual Giving team and oversee national appeals, including the flagship Sea Sunday Appeal, engaging Catholic parishes across England & Wales, Scotland and Northern Ireland.
This is a senior, strategic role for a motivated fundraiser who combines leadership, creativity and strong analytical skills with a passion for making a difference.
About Stella Maris
Stella Maris is the largest ship-visiting network in the world, supporting seafarers, fishers and their families across more than 350 ports in over 50 countries. Formerly known as Apostleship of the Sea, we have been serving the People of the Sea for over 100 years, offering practical, pastoral and spiritual support regardless of creed, gender or ethnicity.
Stella Maris UK works closely with chaplains, volunteers, parishes, maritime charities and industry partners to uphold the dignity, rights and wellbeing of those who live and work at sea.
Key Responsibilities
- Develop and deliver the Individual Giving strategy in collaboration with the CEO and senior leadership team
- Lead national fundraising appeals, including Sea Sunday and seasonal campaigns
- Recruit, retain and steward individual supporters through effective donor journeys
- Grow income through regular giving, legacies, volunteering and other giving products
- Manage and develop the Individual Giving team
- Oversee Salesforce CRM usage, data quality, reporting and compliance
- Manage budgets, income forecasting and campaign analysis
- Ensure compliance with GDPR, fundraising regulations and charity best practice
- Work closely with chaplains, communications, finance and philanthropy teams
About You
You will bring:
- Significant experience in direct marketing fundraising (ideally in the charity sector)
- Proven experience of managing national fundraising campaigns
- Strong leadership and people management skills
- Experience using charity CRMs (e.g. Salesforce, Raiser’s Edge)
- Excellent communication skills and the ability to inspire support
- Confidence working with data to inform strategy and decision making
- A resilient, proactive and collaborative approach
Desirable:
- Experience fundraising in a faith based setting
- Knowledge of the Catholic Church
- Experience managing volunteers and external agencies
- Membership of the Chartered Institute of Fundraising
Salary of £54,000 per annum
Location: London, hybrid working, 2 day a week in the office
Contract type: permanent, full- time, Flexible working patterns will be considered.
Closing date: Wednesday 5th March at 8am
Interview: 19th March
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In-Memory & Legacy Manager
- Hours: Full-time, 37.5 hours per week (flexible working available)
- Location: Hybrid (2 days in our office in East Oxford, OX4 1RW)
- Salary: £37,001 - £43,500 per annum
- Closing date: 25th February 2026 at 12 noon
- Interview date: 4th March 2026 (in person)
Are you passionate about building meaningful relationships and creating lasting impact?
We’re looking for an In-Memory & Legacy Manager to join our Fundraising team at a pivotal time in our charity’s journey. This is a brand-new role within our Income Generation Directorate, designed to lead the delivery of our in-memory fundraising programme and support the implementation of our new legacy strategy. You’ll play a key role in shaping how we engage with supporters who give in memory of loved ones and those considering leaving a gift in their will.
What you’ll do:
- Develop and deliver our in-memory fundraising strategy, including events and campaigns.
- Champion exceptional supporter stewardship and create tailored supporter journeys.
- Support the rollout of our legacy strategy, increasing engagement and pledger numbers.
- Collaborate across teams to embed legacy messaging and in-memory opportunities throughout our fundraising activities.
- Manage relationships with key stakeholders, including funeral directors, solicitors, and financial advisors.
What we’re looking for:
- Experience in in-memory fundraising and/or legacy marketing campaigns.
- Strong project management and organisational skills.
- Excellent relationship-building and communication abilities.
- Knowledge of fundraising regulations, GDPR, and best practice.
- A creative, proactive approach and enthusiasm for working in the charity sector.
Why join us?
You’ll be part of an ambitious team with a bold five-year strategy and a commitment to putting supporters at the heart of everything we do. This is an exciting opportunity to make a real difference and help grow sustainable income for our vital work.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.
The client requests no contact from agencies or media sales.
We’re looking for a creative and data-driven Senior Social Media Officer to take the lead on managing and evolving our social media presence across multiple channels. You’ll work closely with colleagues across our global teams to bring our brand to life online — raising awareness, driving engagement, and helping us tell powerful stories of change.
This role sits within our Brand & Communications team. You’ll be responsible for managing digital communities, creating compelling content, spotting trends, and using data insights to optimise our performance. You’ll also play a vital role in building capacity across the organisation, helping others to use social media in a way that’s consistent, impactful, and aligned with our global objectives.
Accountabilities
- Lead the development and delivery of our social media strategy, ensuring alignment with broader communications goals.
- Manage our global social media channels and digital communities — engaging followers, responding to queries, and growing our reach.
- Create and coordinate engaging, platform-appropriate content — including graphics, video, and storytelling.
- Analyse and report on performance, using insights to inform strategy and day-to-day decisions.
- Stay ahead of trends, spotting new opportunities for engagement and innovation.
- Support colleagues and partners with expert advice, toolkits, and training to strengthen their own social media activity.
- Contribute to integrated campaigns, helping us amplify fundraising and other strategic profiling efforts (e.g. influencing, thought leadership, etc).
(Please see the Recruitment Pack on our careers page for full accountabilities details)
About you
You are an experienced and dynamic digital communications professional with a proven track record in developing and executing social media strategies that deliver demonstrable impact. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, showing persuasive leadership to foster a culture of creativity and innovation rooted in data-backed insights and strategic brand building.
You are passionate about social justice, sustainable development, and climate resilience, and understand the power of social media to galvanise audiences and achieve organisational objectives. You’re curious, collaborative, and confident in your expertise, and feel equally comfortable rolling up your sleeves to create content or digging into analytics to continuously optimise performance.
You stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile.
You’ll bring:
- Proven experience in social media strategy and management (experience in the INGO or development sector a plus).
- Excellent knowledge of key platforms (LinkedIn, Instagram, YouTube, etc.) strengths and opportunities, and how to get the most out of them.
- Strong storytelling skills and experience creating multimedia content, with grounded confidence to adapt master narratives and campaigns to diverse audiences.
- Spotless attention to detail and commitment to the development of high-quality outputs aligned with the organisation’s strategic objectives.
- Solid grasp of digital analytics, social listening tools, and the ability to translate data into insights, creating accessible reports and actionable recommendations.
- Continuous curiosity and understanding of current digital trends, best practices, and emerging platforms.
- Ability to work with and mentor a diverse array of colleagues from different backgrounds and cultures at all levels and experience.
- An inclusive, respectful, and collaborative mindset is a must.
Bonus if you have:
- Experience using project management tools like Mondaycom and Miro
- Comfortability using creative platforms like Canva and Adobe Creative Cloud
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Are you passionate about driving impact through digital innovation and data-led decision making?
Join us as our CRO Manager and play a pivotal role in powering charitable income growth for the British Heart Foundation (BHF).
As the leader of a dynamic team of CRO Specialists and Developers, you’ll champion experimentation and optimisation, shaping the future of digital fundraising across a diverse portfolio of products and customer journeys.
This is your chance to collaborate with talented colleagues from UX/UI, Digital Analytics and Customer Insight, and to work together with fundraising teams from a variety of specialisms. You’ll oversee a vibrant experimentation roadmap, support the launch of a sector-leading centre of excellence, and embed best-in-class tools such as Jira to supercharge efficiency and collaboration.
With the support of the Digital leadership team, you’ll translate business goals into bold CRO strategies, inspire a culture of data-driven decision-making, and guide your team as they deliver tangible, transformative results.
If you’re ready to drive innovation, develop a high-performing team, and make a real difference in the charity sector, we want to hear from you.
About you
As our ideal candidate you have a deep understanding of experimentation and data-driven decision-making. You are confident in designing experiments, running A/B tests, and applying statistical and analytical concepts to drive impactful change.
Hands-on experience with experimentation programmes—ideally within enterprise environments—is essential, as is the ability to influence product decisions through robust data and testing.
You bring working knowledge of Figma, GA4, and front-end technologies such as HTML, CSS, and JavaScript. Experience in managing and/or coaching others is important, as you’ll help support and develop talent within our team.
We value people who are collaborative, commercially minded, and passionate about continuous growth. You have strong communication skills to break down complex ideas for non-technical audiences and influence stakeholders at all levels. Attention to detail, excellent time management, and the ability to prioritise are key.
Above all, you are supportive of your colleagues and proactive about keeping up with the latest in experimentation and personalisation. If this sounds like you, we’d love to hear from you.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Fundraising Manager
Responsible to: Director/Head of Operations
Hours: 14 hours per week
Salary: £14,000-£16,000 (pro rata based on £35,000-40,000 FTE) (depending on experience and qualifications)
Based: Willesden, NW10 2JR + other locations if required (hybrid; 1 day per week remote working)
Contract: Permanent (subject to continuation of funding)
Please note: DBS check will be required
BIAS is a leading local Irish charity which has supported England’s largest community in Brent for over 45 years. We deliver our support across London through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. This is an exciting new role in which you will proactively generate and grow fundraising income across all fundraising streams to enable us to continue supporting the most vulnerable members of the Irish community. You will support our fundraising strategy by contributing to digital communications and creative content across all channels, in cooperation with project delivery teams. The role will play a central part in raising awareness and growing supporter engagement through digital campaigns, donor events, individual giving initiatives and the development of relationships with local businesses.
Key responsibilities
- Develop and deliver BIAS’s community fundraising strategy.
- Develop and implement a varied portfolio of events, community fundraising activities and campaigns, all of which reflect the spirit of BIAS.
- Explore marketing opportunities to raise the profile of the charity.
- Ensure relevant processes are in place to deliver successful, profitable community fundraising activities.
- Oversee the management of fundraising systems and platforms in order to create the best possible experience for donors and participants.
- Develop a robust supporter journey for community fundraisers which leaves them with an excellent experience and generates a long-term relationship with BIAS.
To achieve these objectives, the post holder will be expected to:
- Plan, budget, coordinate and attend an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity.
- Regularly review the performance of fundraising activities/events, making recommendations for improvement.
- Build and maintain a variety of community relationships across varying stakeholders.
- Explore and coordinate fundraising opportunities such as online donation platforms, auction platforms and text-to- donate services.
- Work with colleagues to ensure that all events are adequately supported with staff, volunteers and post-event debriefs.
- Ensure that all events and activities are compliant with the Code of Fundraising Practice, GDPR and internal policies.
This job description reflects the basic duties required of the Fundraising Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
What we’re looking for…
- Experience of designing and delivering successful community fundraising events, campaigns and activities, preferably with a track record of at least two years.
- Excellent organisational and administrative skills, including budget and project management.
- Ability to build excellent working relationships, especially with supporters and partners.
- Strong team player who will ensure clear and regular communication with the BIAS management team.
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems.
- A willingness to adapt and be flexible.
- Ability to travel.
- Competent user of Microsoft Office suite, with experience of CRM systems.
- Empathy and an understanding of the Irish community.
How to apply:
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria set out in the person specification, with supporting examples.
The deadline for applications is 29th January 2026 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
The client requests no contact from agencies or media sales.
We are seeking an experienced Fundraising Manager to work with management and trustees to lead delivery of a set of practical fundraising priorities while helping to build stronger systems and confidence for the future.
This is a hands-on role suited to an experienced charity fundraiser who is comfortable working in a maturing fundraising function, where tools and ways of working are being developed and income needs stabilising rather than rapidly expanded.
This interesting and varied role will focus primarily on trusts and foundations, corporate partnerships, and alumni support, with a strong emphasis on retention, stewardship and proposition clarity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally.
You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care.
As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter’s tenure and lifetime value while ensuring the right audiences are targeted to broaden support.
This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.
Other organisations may call this role Fundraising Manager, Individual Giving Lead, or Fundraising Lead.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals.
Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.
Main Duties & Responsibilities
- Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences.
- Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development.
- Build on existing programmes to create outstanding donor care programmes to increase long-term support.
- Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters.
- Attend networking and other events to raise both charity’s profiles and meet agreed targets.
- Promote compliance with GDPR, fundraising regulations, and best practice in supporter care.
- Some evening and weekend working, to include travel, will likely be required.
Essential Skills & Experience
- 5+ years’ experience in a comparable role – ideally focused on individual giving.
- Working knowledge of regulations including GDPR and the Code of Fundraising Practice.
- Experience of using charity CRM systems
- Excellent copy writing and communication skills
- A passion for animal welfare
- A strong team player
- Excellent attention to detail and pride in delivering high-quality work.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK
Desired Skills & Experience
- Examples of leading on one off and regular giving appeals using direct mail and digital channels.
- Experience of developing a stewardship programme to retain existing supporters.
- Experience in community, in memory and legacy fundraising.
- A recognised fundraising or marketing qualification
- A full UK drivers’ licence
To give vulnerable animals around the world access to free life-saving veterinary care.



The client requests no contact from agencies or media sales.
Our Time Charity is seeking an experienced Development Manager to help grow and embed our early help and family mental health services across the UK.
This is a senior, outward-facing role focused on securing statutory income, developing high-quality tenders, and building strong relationships with local authorities, Family Hubs and strategic partners. A key priority will be positioning KidsTime Workshops as a recognised, commissioned early help offer within local authority family support systems.
Working closely with the CEO, you will identify high-impact opportunities, navigate commissioning processes, and help ensure more children affected by parental mental illness receive timely, preventative support.
This role is ideal for someone with experience in local authority commissioning, business development or statutory income generation, who understands early intervention and wants to use their skills to create lasting social impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.