Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.
What you’ll do:
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who:
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.
Closing date: Wednesday 10th December at 12pm
Interview date: W/C 15th December 2025
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
Join our Stories Team and help amplify the voices of patients and fundraisers, showcasing the impact of The Royal Marsden Cancer Charity. Collaborate across departments to deliver inspiring campaigns and case studies that raise awareness and drive action. Be part of a rewarding career where your work supports The Royal Marsden to save the lives of people affected by cancer, everywhere.
What You’ll Be Doing
What We’re Looking For
Why Join Us?
We’re a values-driven charity committed to saving the lives of people with cancer everywhere by funding life-saving research and world-leading treatment and care at The Royal Marsden. You’ll be part of a collaborative team that’s ambitious, kind, and purposeful – with the flexibility to work in a way that suits you.
What we offer:
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.
About the role
This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.
You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.
Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.
About you
You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.
You’ll also have:
What we offer
Benefits
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need. Through our global projects and partnerships, we’ve supported more than 55,000 animals so far, and we’re now looking for a Challenge Events Manager to help us grow this impact even further.
As our Challenge Events Manager, you’ll lead, grow and deliver a programme of UK and overseas challenge events that inspire supporters and generate vital income for IAPWA.
Key Responsibilities
Event Planning & Delivery
Participant Recruitment & Stewardship
Income Generation & Financial Management
Marketing & Communications
Partnerships & Stakeholder Management
Data, Insights & Reporting
Team Leadership
Experience & Skills
Essential
Desirable
Further Information
How to Apply: Please send a CV and covering letter via the CharityJob portal
Interview Process: Interviews will be held on a rolling basis between 8th-19th December 2025
Registered Charity
11 - 20
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need
The client requests no contact from agencies or media sales.
Are you ready to lead a meaningful programme that connects people’s memories and legacies with lasting impact?
We have an exciting opportunity for a Legacy Giving Manager to shape and deliver our legacy and in-memory strategy, inspiring supporters to see how gifts in Wills and donations made in remembrance can transform lives. This is a wonderful opportunity to lead a talented team, oversee high-quality campaigns, and ensure every supporter experience reflects our values.
Key Responsibilities:
About You:
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
The full job description and further information about working for the MND Association is available in the candidate pack.
Interviews will take place in January 2025.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Expectation to attend the office 1 day per week, with flexibility to attend more when required. Monthly travel to Northampton is also expected as part of this role.
The client requests no contact from agencies or media sales.
Major Donor Manager
£45410 - £47800 37.5 hours per week
Leicester based with hybrid working
A UK driving licence is an essential requirement for this role
Benefits include:
Up to 42 days annual leave, life insurance and sick pay
Enrolment in health cash back plan to cover every day healthcare costs
Refer a Friend Bonus
Cycle to Work Scheme / close to park and ride at Leicester Forest East
Subsidised short breaks at selected RAFA Accommodation
About us
The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.
About the role
This newly established role offers an exciting opportunity to shape the future of major donor fundraising at the RAF Association. As Major Donor Manager, you will lead the creation and delivery of a pioneering programme designed to attract and nurture high-value supporters. With full ownership of the strategy, you will play a pivotal role in identifying, cultivating, soliciting, and stewarding major donors during this crucial launch phase. Acting as a passionate advocate for major giving, you will build authentic, two-way relationships with donors and key stakeholders. Collaborating closely with colleagues across Partnerships & Events, Marketing, Fundraising, and Trading, you will help drive the Association’s fundraising ambitions and advance its mission to provide vital support to the RAF community.
Primary responsibilities
Lead the development and delivery of a strategic, sustainable major donor fundraising programme.
Identify, research, and build a strong pipeline of prospective major donors, focusing on gifts of six and seven figure gifts.
Personally manage a portfolio of high-value donors, overseeing cultivation, solicitation, and stewardship to secure one-off and multi-year gifts.
Develop tailored engagement plans to ensure donors feel valued and connected to the impact of their support.
Create compelling, personalised proposals, communications, and impact reports to inspire and retain support.
Plan and deliver major donor cultivation events in partnership with the Events Manager.
Represent the Association at external events to build relationships and raise the profile of major giving.
Be accountable for achieving a personal annual income target.
It is highly recommended that you read the full role profile and person specification which is available to download on our website
About you
Educated to degree level or with considerable equivalent experience, you will have proven track record in securing, managing, and growing high-value donor relationships. You will be a strategic thinker with experience designing and delivering fundraising strategies at a senior level. You will need to demonstrate experience in building and managing prospect pipelines, conducting due diligence, risk assessments and managing donor agreements along with a strong understanding of fundraising legislation and best practice. We need you to be a confident networker with exceptional written and verbal communication skills to enable you to craft and deliver compelling, tailored proposals and pitches.You will need to be able to manage multiple priorities in a fast-paced, target-driven environment. Due to the nature of the role, the Major Donor Manager will represent the RAF Association at prestigious briefings and events which will require occasional travel and overnight stays.
Want to join us?
You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.
To apply
Closing Date 8am Monday 8 December
Interview Date W/C 15 December
The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.
Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements
The client requests no contact from agencies or media sales.
Corporate Partnerships Manager
Service: External Engagement
Location: Hybrid Head office or Homebased
Hours: 37 hours per week (full-time) – there is flexibility to work this role part-time, between 28 - 37 hours per week
For Head Office based roles, we typically work 2 days a week in the office. We also offer the flexibility to work fully remotely. Our office space is wheelchair accessible and located in London, N1
Salary: Starting at £34,256 and rising to £36,158 FTE per annum, plus an additional Inner London weighting (£3,866 FTE per annum) for hybrid London based or £480 FTE per annum for homebased
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Family Action has an exciting corporate partnerships programme which has expanded considerably in the past five years. This is a great time for an ambitious and driven fundraiser to join our high performing team and make your mark in contributing to its continued success. Reporting into the Head of Corporate Partnerships, this role will focus on account management including leading on our flagship strategic partnership with Barclays. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our operational colleagues delivering Family Action’s vital services.
Main Responsibilities:
Main Requirements (for details check the job description and person specification):
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata if job is taken part-time)
- up to 6% matched-pension contributions
- flexible working arrangements
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follw the link to our Careers Hub and apply via our website by clicking the ‘Apply’ link and fill out our digital application form
· Closing Date: Wednesday 3rd December 2025 at 23:59
Interviews are scheduled to take place from 15th – 19th December 2025, virtually, with slots throughout the working day.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This position plays a key role in growing income,inspiring participation and building new ways forpeople to support Action for Pulmonary Fibrosis.The Senior Fundraising and Innovation Manager will create and scale fundraising products, expand community and third-party participation and cultivate ideas that turn into measurable income. It is a role that combines strategy with action, identifying opportunities and testing them, through to launch, improvements, analysis and embedding
them into the APF fundraising portfolio.
The postholder will own an income target, lead fundraising product growth and manage a team with their own income responsibilities.
Success means more supporters raising more money, in more ways, with clear journeys and deeper connection to APF’s mission. This role will collaborate closely with the Senior Supporter Care and Campaigns Manager, and the
Senior Partnerships and Philanthropy Manager, as well as the Communications team, to ensure audiences receive seamless, coordinated journeys. Campaign planning, product launches and supporter stewardship will be delivered through collaboration and combined success measures to ensure fundraising activity is connected.
Further details can be found in the job description attached.
Registered Charity
21 - 50
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Supporter Care and Campaigns Manager leads how Action for Pulmonary Fibrosis inspires, engages and grows income from supporters overtime. This role ensures that campaign planning, donor insight and supporter journeys are methodically planned, purposeful and income driven. It brings together storytelling, data, stewardship and timing to retain supporters, create deeper connections with our audience and maximise giving.
The postholder will lead a proactive, organisationwide annual campaign calendar, driving alignment between fundraising and communications, and ensuring APF invites supporters into meaningful opportunities to give throughout the year.
Registered Charity
21 - 50
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This is an exciting and pivotal leadership role at the heart of Kinship’s digital transformation. You’ll lead a talented and ambitious team to deliver innovative digital products, accessible content, and outstanding user experiences that support kinship carers and strengthen our organisational impact.
Kinship is growing rapidly. We are expanding our reach and digital capabilities, and our digital platforms are central to this change. In 2024, we launched a new website that brings together all our content and services under one roof, and introduced a new Kinship Compass postcode search feature. This is a national tool that helps kinship carers find and navigate local and national support, like their kinship local offer, local peer support groups and training.
Alongside this, we have been developing a new AI-powered tool to help kinship carers get the information they need quickly and accurately, 24/7. This role will lead the evolution of these digital products, ensuring they are safe, ethical, data-driven and continuously improved to meet the needs of kinship carers.
You’ll play a key role in the Department for Education funded national Training and Support Service, helping kinship carers easily access and book high-quality training. You’ll also oversee the content design in collaboration with internal and external subject experts and kinship carers themselves.
This is a role for a digital leader who is both strategic and hands-on. You should be able to balance innovation with delivery, and big-picture thinking with strong governance. You’ll champion inclusive, accessible and co-produced design, helping Kinship use digital to deliver more impact, insight and empowerment for kinship families.
Key responsibilities include:
Continue to develop and deliver Kinship’s digital strategy and product roadmap, covering the website, Kinship Compass, Kinship Minds, AI tool and other digital tools (excluding marketing and social media).
Ensure our content design approach is consistently applied — using evidence, data and co-production to create content that is:
informed by user need
written in plain English and inclusive language
trauma-informed and strengths-based
tested, iterated and continuously improved
Collaborate across teams to ensure digital products support fundraising, campaigning, research and service delivery where appropriate.
Build relationships with sector peers, tech partners and funders to share best practice and explore innovation.
Embed co-production with kinship carers in all digital design and development, including Kinship Minds content and UX design.
Ensure induction, documentation and systems support efficient and sustainable working.
Essential knowledge, abilities, skills and experience includes:
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Respond on CharityJobs to these 5 questions:
1. Digital leadership and strategy: Describe a time when you developed and implemented a digital strategy that transformed user experience or service delivery.
2. Product development and continuous improvement: Tell us about a digital product or platform you’ve led from concept to launch.
3. Inclusive and co-produced design: How have you embedded inclusion, accessibility, and co-production into digital design or content development?
4. Leading teams through growth and change: Describe how you’ve built and led a high-performing digital team through a period of change or rapid growth.
5. Using data and insight to drive improvement: Give an example of how you’ve used digital analytics, SEO, or user data to inform decision-making and improve a service or platform.
Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Please use examples to demonstrate your experience.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
Registered Charity
21 - 50
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
You will be supported by the Head of Corporate Development and Partnerships to be creative in how they grow and uplift new income generation across corporate partnerships. You will have an entrepreneurial approach to your work to identify and attract new organisations whilst maintaining excellent relationships with our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Tuesday, 16 December 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Registered Charity
101 - 500
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 15 December 2025
Ref: 7207
Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our Face-to-Face Acquisition Manager. We are keen to hear from highly motivated individuals with a proven track-record of successfully delivering large scale agency fundraising programs.
For this role you'll be required to work from our Farringdon, London office one day per week. Some weeks this may be slightly more, others slightly less.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Face-to-Face Acquisition Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. Working with the Senior Manager and Direct Engagement team you will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day.
In this role, you will:
To be successful, it is important that you have:
What we offer you:
Ways of Working
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office- London 1 day a week, some weeks this might be slightly more, some weeks could be slightly less Please note that travel costs to your contracted office will be at your own expense. The role requires you to regularly visit teams throughout the UK, costs of which will be covered by SCUK.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Project Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.
About you
We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs.
You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role.
We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions.
You will have:
Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring.
Ability to monitoring staff performance, and ensuring continuous professional development
Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and community organisations
Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders
Good understanding of policy and procedures related to homelessness, benefits and housing market
Experience of organising project delivery and development
Experience of writing reports to showcase records and impact
Ability to work sensitively and empathetically with people in vulnerable circumstances
About Kineara
Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.
Registered Charity
6 - 10
Breaking barriers to secure housing, education and employment
The client requests no contact from agencies or media sales.
Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension
Salary: £41,200 - £56,650
Location: Remote working and quarterly in-person team away days.
Start Date: 5th January 2025
Line Manager: Executive Director
Please note that you must have the right to work in the UK.
Closing Date: 14 December 2025
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
Competitive salary with room for growth
30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
Employer pension contributions of 5% (above the national minimum)
Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
Remote working with option to use co-working space
1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
Opportunities for professional growth and development
Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Key Responsibilities
Organisational Communications & Strategy
Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
Lead the evolution of our social media strategy, ensuring increased engagement and impact.
Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
Provide communications training to staff, fostering a culture of shared responsibility for communications.
Create promotional materials to advance BASIC’s initiatives.
Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
Work with programme teams to define the strategy, vision and purpose of newsletters
Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
Assist with publishing programme reports including proofing and providing guidance for branding and imagery
Provide communications support for programme fundraising activities
Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Person Specification:
Essential:
Desirable:
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Registered Charity
1 - 5
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Retail Area Manager – Warehouse and Logistics, eCommerce and Furniture
Hours: 37 hours per week
Salary: £37,637 per annum based on 37 hours per week
Location: Farnborough, Hampshire with regular travel across sites within PT’s catchment area
Join Our Team as a Retail Area Manager
Are you a dynamic and experienced retail leader with strong experience in Warehouse operations, logistics, eCommerce and furniture retail?
Do you thrive in a fast-paced, purpose-driven environment?
Phyllis Tuckwell is looking for a proactive Retail Area Manager – Warehouse, Logistics, Furniture & eCommerce to lead and grow our specialist retail operations, helping us raise vital funds to support our hospice care services.
About you:
As Retail Area Manager, you will have the following key responsibilities and attributes:
Warehouse & Logistics
Ecommerce (Online Retail)
Furniture Retail
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
Excellent Career Development
A Great Place to Work
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role please contact Barry Young, Head of Retail. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.
Closing date for receipt of completed applications: Monday 8th December 2025
Interviews to be held on the 16th, 17th and 18th December 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.
NO MEDIA AGENCIES
Registered Charity
101 - 500
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
