Direct marketing data manager jobs
We’re looking for someone to fulfil a wide range of duties working alongside the other Administrative Assistant and volunteers in support of the Office Manager to provide coordinated administration across the Cathedral team. In addition, the post holder will support the Chief Operating Officer in tasks related to the management of the residential let properties located in Old Portsmouth. This includes coordinating property checks, arranging basic repairs and maintenance, supporting lettings activity, and carrying out viewings when properties are vacant. The property portfolio includes flats accessed by stairs only and will require the post holder to visit the flats in accordance with our lone working policy..
The successful candidate will have:
§ Good proven administrative, organisational, planning and IT skills including Microsoft 365
§ Strong interpersonal skills including tact, confidentiality and discretion with the ability to communicate and work with a wide range of stakeholders.
§ A proven ability to work flexibly and proactively as part of a busy team
§ The ability to work alone and under pressure
§ Be committed to equal opportunities and inclusivity and upholding the highest standards of standards of safeguarding practice
§ The physical ability to climb stairs to properties and manual handling tasks, such as moving furniture, office equipment and stationery
§ Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Church of England
Ideally you will also have knowledge of music and liturgy and building management coordination.
Hours: part-time 30 hours a week (excluding lunch breaks) split approximately 0.75 administrative and 0.25 hours lettings, worked across office hours Monday-Friday. Some weekend hours will be required occasionally, and some evening working is likely with Time off In Lieu awarded in line with Portsmouth Cathedral’s Policy.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 25 days (pro rata for this part-time post) plus all public holidays and two 'given' days at Christmas.
- Employer pension contributions of 7.0% (1.0% employee contribution)
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.00 Sunday 15th February 2026
Interviews will be held 26th February 2026
The client requests no contact from agencies or media sales.
We are seeking an experienced Fundraising Manager to work with management and trustees to lead delivery of a set of practical fundraising priorities while helping to build stronger systems and confidence for the future.
This is a hands-on role suited to an experienced charity fundraiser who is comfortable working in a maturing fundraising function, where tools and ways of working are being developed and income needs stabilising rather than rapidly expanded.
This interesting and varied role will focus primarily on trusts and foundations, corporate partnerships, and alumni support, with a strong emphasis on retention, stewardship and proposition clarity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This role is perfect for an experienced and passionate fundraiser specialising in individual giving and looking to be part of an ambitious organisation focused on improving animal welfare globally.
You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise funds to support the charities work, which in turn will mean more animals receive life-saving veterinary care.
As Individual Giving Manager, you will report to the Head of Marketing and take the lead on growing individual giving income. You will focus on retention to increase every supporter’s tenure and lifetime value while ensuring the right audiences are targeted to broaden support.
This is a new role and offers a great opportunity for the right candidate. There is some flexibility for hybrid working, but the role will require time at the Head Office in Cranborne, Dorset.
Other organisations may call this role Fundraising Manager, Individual Giving Lead, or Fundraising Lead.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over 13 million children have been educated in rabies prevention, protecting the lives of people and animals.
Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.
Main Duties & Responsibilities
- Working with the wider Marketing team, devise, plan and lead the execution of fundraising appeals to meet agreed targets, growing voluntary income from both cold and warm audiences.
- Grow one-off and regular giving income, identifying opportunities for acquisition and long-term donor development.
- Build on existing programmes to create outstanding donor care programmes to increase long-term support.
- Manage the Fundraising and Admin Assistant, who will support you in developing campaigns and communicating with supporters.
- Attend networking and other events to raise both charity’s profiles and meet agreed targets.
- Promote compliance with GDPR, fundraising regulations, and best practice in supporter care.
- Some evening and weekend working, to include travel, will likely be required.
Essential Skills & Experience
- 5+ years’ experience in a comparable role – ideally focused on individual giving.
- Working knowledge of regulations including GDPR and the Code of Fundraising Practice.
- Experience of using charity CRM systems
- Excellent copy writing and communication skills
- A passion for animal welfare
- A strong team player
- Excellent attention to detail and pride in delivering high-quality work.
- Proficient in Microsoft packages - Word, Excel, and PowerPoint
- The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
- The right to work in the UK
Desired Skills & Experience
- Examples of leading on one off and regular giving appeals using direct mail and digital channels.
- Experience of developing a stewardship programme to retain existing supporters.
- Experience in community, in memory and legacy fundraising.
- A recognised fundraising or marketing qualification
- A full UK drivers’ licence
To give vulnerable animals around the world access to free life-saving veterinary care.



The client requests no contact from agencies or media sales.
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Racing Welfare is the charity that looks after all horse racing’s people, other than jockeys, from the beginnings of their careers through and beyond into retirement.
As Digital Marketing Manager, you will be a key member of Racing Welfare’s Communications team, playing an important role in how the charity communicates with, engages and supports the racing industry.
This is an exciting time to join Racing Welfare as its communications and digital activity continue to evolve. With increasing focus on digital channels, campaigns and content, this role offers the opportunity to shape how Racing Welfare engages its audiences, promotes its services and delivers effective awareness and fundraising communications.
What you’ll do
• Lead the planning, delivery and evaluation of Racing Welfare’s digital marketing and communications activity across owned digital channels.
• Support the Head of Communications in strengthening engagement, consistency, impact and growth across Racing Welfare’s digital communications.
• Line manage and support the Digital Marketing Assistant, providing development support in a fast-paced communications environment.
• Create and deliver clear, engaging digital content across social media, websites and email, working collaboratively with colleagues across all Racing Welfare's departments.
• Produce high quality marketing materials in house, including campaign assets, promotional materials and event programmes, using Adobe Creative Cloud, InDesign and Canva.
• Manage and develop Racing Welfare’s websites and digital platforms.
• Support awareness campaigns and fundraising activity through well planned, effective digital communications.
• Use insight and performance data to analysis and improve engagement over time.
• Attend welfare, fundraising and industry events where required, to capture content for digital channels.
What you’ll bring
• Proven experience delivering high quality digital marketing and communications activity across multiple platforms.
• Strong creative and design capability, with experience producing marketing materials and publications.
• Excellent written and verbal communication skills, with strong copywriting ability and attention to detail.
• Experience managing websites, with a good understanding of HTML, plus a working knowledge of SEO and content optimisation.
• Strong knowledge of digital analytics, reporting and performance measurement.
• Ability to work effectively in a fast-paced environment, prioritising competing demands, managing deadlines and adapting to changing priorities.
• Experience of line managing and/or supporting an assistant team member.
• Confidence using Adobe Creative Cloud, ideally including InDesign and Canva.
• Knowledge of, or experience working with, mobile or web-based app platforms is desirable, as is an interest in horseracing and or social welfare.
Racing Welfare is committed to creating a supportive working environment where people feel valued, connected, and able to thrive.
This is an office-based role located in Newmarket, with some travel within the UK required.
The closing date is Friday 30th January. We reserve the right to bring forward the closing date if we receive a large number of suitable applications. Interviews will be held during the week following the closing date.
Salary: £38,000 to £41,500 DOE
You will be offered a competitive salary, employer pension scheme, 25 days annual leave (rising to 28 with long-service) plus bank holidays, flexible working patterns to ensure a healthy work-life balance, life assurance, tickets to almost all race meetings at Jockey Club racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a group, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates.
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974.
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Smile Train
Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, life-changing comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries, and we’re just starting. We are truly changing the world one smile at a time.
Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!
Role Summary:
The Smile Trian UK Senior Manager, Individual Giving leads on the development and delivery of the individual donor offline fundraising program, responsible for the acquisition, retention, upgrade and reactivation of individual donors through various channels including Direct Mail, DRTV, Telemarketing and SMS and Print. Employing a test-and-learn approach across the programme and liaising closely with the Digital Fundraising Director and the Direct Marketing Global Working Group, the role contributes to the development of Smile Train’s global fundraising strategy.
Serving as the local subject matter expert in direct marketing and fundraising data, you will translate complex data into easy-to-understand takeaways for the UK Fundraising Director and senior leadership ensuring that Smile Train is able to efficiently and effectively raise funds to continue transforming the lives of our beneficiaries.
This is a full-time, hybrid opportunity starting as soon as possible. Ability to travel, when necessary, for agency partner visits and organizational events is required.
Reports To: UK Fundraising Director
General Responsibilities:
- Collaborate with the UK Director of Fundraising in the development of the offline Individual Giving Strategy and other key initiatives and keep them updated and fully briefed regarding their implementation
- Line-manage the Database Manager and Supporter Experience Officer
- Develop engaging donor acquisition and retention campaigns
- Utilise data to inform and strategically target key donor segments
- Create and execute direct communications to our valued supporters
- Ensure all offline direct marketing campaigns are completed on time and within budget
- Management of all campaign delivery, including post analysis
- Reporting to senior stakeholders on performance of the offline individual giving programme
Specific Responsibilities:
Direct Mail
- Execute offline acquisition and retention campaigns including review of direct mail kit laser and insertion samples for quality control
- Effectively manage external agency partners and provide strategic direction on all direct mail campaigns
- Conduct testing to optimise creative and evaluate results to make data-driven decisions for future mail concepts
- Manage direct mail creative development, ensure brand compliance and provide directive on content/messaging
- Participate in weekly production call with creative and production agencies to review status of deliverables for all campaigns
DRTV
- Execute all aspects of Direct Response Television (DRTV) donor acquisition program, including:
-
- Set-up of inbound telemarketing and SMS with telemarketing agency
- Manage creative review and development
- Manage weekly performance review and provide updates and recommendations to vendor
- Review and approve media buying plans
- Manage source code assignment and upload to database
- Management of external creative, media and contact centre agencies
- Strategic planning, performance monitoring and reporting
Sustainer Program
- Manage all monthly Direct Debit and other regular individual donations
- Manage the execution of the donor journey for all regular donors and the conversion, upgrade and reactivation efforts
Other Duties
- Working with external agencies, develop effective testing methodology to inform long-term investment decisions
- Execute all offline acquisition campaigns in diversification of new donor sources (e.g. Package Inserts)
- Approve cost estimates and media plans ensuring spend to budget across all campaigns
- Build and manage the offline individual giving programme budget across all channels
- Manage all invoice processing and complete monthly accruals for Finance
- Other duties as appropriate for this role.
Essential functions:
Sitting
Supervisory responsibilities: This role also oversees management of the supporter CRM and Supporter Care, line managing the Smile Train UK Database Manager and Supporter Experience Officer.
Required Education and Experience:
- 5+ years of progressive experience in a direct marketing role, proven track record in planning and delivering effective direct marketing campaigns across a range of channels including Direct Mail, DRTV, Telemarketing, SMS and Print channels
- Bachelor’s degree or equivalent in Marketing, Business, Communications, or related field, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.
- Skilled with modern and traditional marketing and fundraising channels
- Strong analytical skills with the ability to use data to drive decision-making
- Able to take ownership of a process and to use problem solving skills to resolve issues.
- Fluency in a donor CRM, experience with Salesforce preferred
- Demonstrable organisational, professional, and problem-solving skills, excellent verbal and written communications skills and strong interpersonal skills to effectively collaborate across teams
- Excellent people-management skills with the ability to coach and line manage staff
- Excellent project manager who is extremely detail-oriented with strong organisational and time management skills.
- Experience of managing creative agencies, printers and external agencies
- Ability to communicate the impact of marketing efforts with data
- Able to function both independently and as part of a global team.
- Familiar with the MS Office
Accountability Expectations:
- Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.
- Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.
- Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.
- Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role
- Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment
Compensation Range: £50-£55K
Travel: Ability to travel, when necessary, for agency partner meetings and organizational events as required
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, obligations, and activities may change, or new ones may be assigned at any time, with or without notice.
Application Information:
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office (SE5 8FJ)/Home
The Salvation Army, the UK’s leading social welfare charity, is seeking a direct marketing expert to lead its newly formed Supporter Acquisition and Innovation Unit and provide strategic leadership, direction, and management of the annual acquisition programme.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Individual Giving is a key, senior role in the Individual Giving Section, overseeing the development and delivery of multi-channel direct marketing activities that inspire and motivate many thousands of new supporters to join the charity’s donor base each year. The post also leads the development and implementation of new acquisition products from concept to launch and meeting an annual fundraising target of approximately £1M. The role leads a unit of three people including one direct line report.
The successful candidate will have
- Extensive expertise in all aspects of direct marketing, specifically acquisition, including detailed knowledge and experience of how best to maximise both offline and online channels, as well as successfully implementing new and innovative products or offers.
- Experience in successful strategic planning, management and implementation of strategy will be critical as well as strong communication and interpersonal skills.
Candidates must be highly organised project managers with excellent leadership and people management skills and the ability to think analytically and critically. They will also possess skills in creative development and, finally, have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ.
Closing date: Monday16th February 2026 at 9am.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK.
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



About the team
The Communications team at Impetus is a small, friendly, creative team that punches above its weight. Sitting alongside our brilliant Policy colleagues within the wider Public Affairs team we are passionate about communicating Impetus’ work with clarity, in a way that resonates with our audiences, and increases our influence and impact.
Aspiring to be a ‘digital first’ organisation, we spend time keeping up with digital communications trends to improve our efficiency and help us produce and optimise engaging, cutting-edge content.
About this role
We’re looking someone who can support the team to maintain our strong online presence by delivering engaging, creative digital content. This role is about collaborating with colleagues, applying your knowledge of digital platforms, and actively developing your skills to keep pace with emerging trends.
Based in our busy Communications team, you will be responsible for creating compelling and engaging online copy for a range of platforms, as well as managing and growing our social media communities to amplify our brand, working across the organisation, for example:
- Supporting our Philanthropy team to engage donors in our work and through our series of events.
- Helping our Policy team to increase the knowledge of their recommendations for change among opinion formers and decision makers through social media.
- Working directly with the Investment team and our portfolio partners to gather and share their insights and stories.
Day-to-day you might be writing and repurposing blog content for our online channels, working with our Creative Content Officer and Media and Communications Officer producing multi-media content to support our events programme, or using insights and data to keep our digital content relevant and our audiences engaged.
We are looking for someone creative and driven, who shares our ambition and can help keep us on top of emerging digital trends.
You’ll know your way around social media platforms including X / Twitter and LinkedIn and tools like and Hootsuite and Google Analytics. You will also be able to produce excellent written content for an online audience including social media posts and blogs, with scope to grow within the role over time.
This is an exciting time to join a rapidly growing organisation. We’ll give you creative freedom within a clear brand framework. And your work will have a tangible impact on tackling the barriers that hold back young people from disadvantaged backgrounds.
Key responsibilities
- Writing clear, concise and engaging copy for a variety of online platforms including social media, blogs, websites and email marketing.
- Supporting the Senior Communications Manager to manage our online brand, including how people interact with and interpret our work, by creating and scheduling content for social media and digital platforms using agreed templates and tone of voice.
- Liaising closely with our Creative Content Officer and Media and Communications Officer to produce compelling multi-media products that can be used across our platforms.
- Maintaining accurate records and trackers for posts, engagement data, and campaign timelines.
- Supporting the Communications team by preparing materials for events and online campaigns.
- Monitoring and optimising our digital channels, ensuring content is consistently high-quality, well structured, on brand and performing at its best.
- Using data and feedback to improve content quality and relevance.
- Collaborating with colleagues across teams to ensure consistency and timely delivery of our digital communications content.
- Assisting the Head of Communications in the development, implementation and monitoring of our internal communications strategy, including our regular staff newsletter.
- Working with our portfolio partners and the Investment team to gather and share their insights and stories.
- Escalating risks or delays early, providing clear context and options.
- Applying inclusive language and accessibility standards in all content.
- Actively seeking opportunities to learn about new digital tools and trends.
Person specification
Essential
- A highly developed understanding of online platforms and social media algorithms.
- Experience creating accurate, engaging content for online platforms.
- Experience of working with social media platforms e.g. LinkedIn and X, and tools e.g. Hootsuite and Google Analytics.
- A track record of writing concise and engaging content that resonates with the target audience and presents complex subjects in a clear and compelling way.
- Ability to adapt content strategies to meet the changing needs of the audience and the platform.
- Experience of using data and insights to optimise content, engagement and grow followers.
- Demonstrably up to date with emerging digital trends and an interest in online community building.
- Ability to follow agreed processes, templates, and brand guidelines.
- Strong organisational skills to plan and sequence tasks effectively.
- Attention to detail and commitment to delivering work to agreed standards.
- A willingness to learn and adapt to new tools and approaches.
- Collaborative approach, building positive relationships within the team.
- Commitment to Impetus’ mission and values, including equality, diversity, and inclusion.
Desirable
- Experience in video / film production and optimising video content for online platforms.
- Experience of commissioning content and working in close collaboration with agencies and/or freelancers.
- Experience / knowledge of website management and CMS, email marketing platforms, project management software and digital ad platforms.
- An interest in the education and / or youth employment policy landscape.
- An interest in the UK youth and / or charity sectors.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 8th February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Thursday 19th February 2026.
2nd Interviews will take place on w/c 23rd February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.
Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive.
But for many, it’s a lonely and isolating experience. That’s why we’re here. To make sure that no one has to face living through their child’s short life – and death – alone.
Together we support families through difficult times, offering lifeline practical, emotional and financial help.
Together we unite our sector. We help professionals and services to pool their knowledge and expertise, to deliver outstanding children’s palliative care.
Together we campaign to make sure that seriously ill children and their families get the care and support they need, when and where they need it.
Supporting, uniting, campaigning, together.
We are Together for Short Lives
As our Digital Communications Manager, you will:
- manage a programme to develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
- work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
- conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
- manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
- be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters
You will have:
- excellent leadership and communication skills
- experience of managing stakeholders, budgets and risks
- experience of successfully implementing improvements to digital communications channels
- a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
- a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.
How to apply:
If you are interested in applying for this post, please follow the link to our website to download and complete the application form. CVs will not be accepted. We regret that at this stage we can only consider candidates who have the right to work in the UK.
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care



The client requests no contact from agencies or media sales.
Membership Growth & Engagement Manager (Direct Debit Membership)
Job details:
- London (Hybrid / Field-based across Greater London)
- Fundraising & Membership Growth
- Fixed-term: 12 months with opportunity to renew, dependant on performance.
- Salary: £40,000
Who we are:
We want to create a world filled with wildlife, and we do this through pioneering community engagement and Rewilding Our Future. For us, rewilding is about rewilding people as well as rewilding nature, reconnecting communities to the natural world and restoring functional ecosystems through habitat restoration and species reintroductions.
From our work to reintroduce beavers to London for the first time in 400 years, to restoring river catchments with water voles, we focus on interventions that create real ecological change on the ground. We support landscape-scale recovery too, from bringing back iconic species such as white storks and working on wider habitat restoration across East Anglia.
The need
To grow Citizen Zoo sustainably, we need to grow our secure unrestricted income. Our monthly, direct debit membership currently brings in around £10k per year, and we’re aiming to grow this towards £60K per year within the first 12 months (or 1,000 equivalent members), through improved digital acquisition, better retention, and a strong on-the-ground recruitment presence across London.
Who you are
You are an adaptable, entrepreneurial fundraiser/marketer who loves turning public interest into long-term support. You are equally comfortable improving a digital join journey and writing supporter comms, and getting out in the field, setting up a stand at events, speaking to the public and signing people up to monthly direct debits. You thrive working independently, you’re confident working to targets, and you use data to learn fast and improve performance. You’re motivated by building something that compounds: a membership base that grows every month and funds rewilding for years to come.
The Team & The Role
We’re a not-for-profit social enterprise with a team who mostly work from home in London. You’ll work as part of this remote team from home, our shared desk spaces in central London, and out on the ground at events, partner venues and project sites across the city and beyond. You’ll work closely with delivery and communications colleagues to turn audiences (visitors, volunteers, event attendees, online supporters) into loyal members, and ensure members receive a positive, joined-up experience that retains them long term.
What you’ll do
You will own and deliver a data-led membership growth plan that increases acquisition, improves retention, and grows member value (including upgrades from £3 → £5/month over time). You’ll sharpen Citizen Zoo’s membership proposition so it clearly connects supporters to our impact, and you’ll turn that into campaigns and activity that consistently convert interest into monthly direct debits.
Digitally, you’ll create and optimise the online join journey (landing pages, forms and messaging) and run recruitment activity across email and social. You’ll work with agency partners to plan and launch Meta and/or Google campaigns, shape and iterate creative, manage a monthly marketing budget, and improve cost-per-join and conversion rates through ongoing performance monitoring.
For retention, you’ll build joined-up supporter journeys from welcome/onboarding through impact updates, renewal/retention thorough engagement and exclusive membership offerings, upgrade prompts and lapsed reactivation. You’ll use segmentation and insight to keep communications relevant, strengthen the member experience, and reduce churn.
On the ground, you’ll lead in-person recruitment across Greater London at events, fairs, community days and partner sites, setting up an effective stand, engaging the public, and signing people up to direct debit. You’ll keep improving the recruitment “kit” (scripts, FAQs, signage, QR codes and follow-up journeys) and coordinate volunteer/colleague support when needed.
Ideal candidates will also focus on lifetime value (LTV) of supporting members and as such be able to work towards an appropriate cost-per-acquisition target (CPA).
Minimum requirements
- Full UK driving licence (hard requirement), candidates will not be considered without one (please ensure you list this on your CV).
- Demonstrable experience growing income or supporters through membership, regular giving, direct marketing, subscriptions, fundraising, or performance marketing.
- Experience delivering campaigns across digital channels (email/social), and using data/insight to improve results.
- Confidence in communicating with the public, including proactively starting conversations and handling objections.
- Strong organisational skills and ability to manage multiple workstreams independently.
- Willingness to travel across Greater London and work occasional evenings/weekends (time off in lieu provided).
Preferred requirements
- Experience managing a membership scheme (acquisition + retention) with clear performance targets.
- Experience using a CRM or ticketing/membership platform (e.g., Hubspot, Salesforce, Spektrix, Tessitura or similar).
- Experience running or supporting face-to-face fundraising/membership recruitment at events.
- Experience managing external suppliers (design/print/digital) and working with paid social agencies.
- Understanding of GDPR-consistent supporter communications and supporter care best practice.
Success measures (first year)
In your first 12 months, success will look like building a repeatable membership growth engine that consistently brings in new direct debits through a combination of digital campaigns and in-person recruitment, while improving retention so income compounds over time.
You will be expected to help grow membership income from around £10k/year towards £60K/year, supported by clear monthly targets, a functioning reporting dashboard, and evidence-based optimisation of messaging, channels, and supporter journeys. You’ll also put in place a retention programme that reduces churn and increases lifetime value, so membership becomes a reliable, scalable source of unrestricted funding for Citizen Zoo’s rewilding work.
Working Hours
At Citizen Zoo we have standard working hours from 09:00–17:30, but team members can start earlier or later if agreed with your line manager. This role will require occasional evening and weekend work, particularly around events and recruitment opportunities, and this is given back as time off in lieu.
Location
Must be able to travel regularly across all of London, and across other parts of Greater London, to deliver events and recruitment activity.
Benefits
In return for your enthusiasm and expertise, we’ll reward you with a competitive salary and an enviable range of benefits including 24 days holiday a year (with the option to buy more days) that rises by one day per year of service after your initial 5 years at Citizen Zoo, as well as pension and life assurance.
Perks
Subsidised gym membership, social events and parties, and a day off for your birthday. We’re proud to offer progressive and flexible working practices designed to give you the work-life balance you need.
Application Timelines & Deadline
- Please submit your application by 23:59 on 15th Feb
- Review week: From 16th to 22nd Feb
- Invitation to Interview: by Friday 27th Feb
- Interviews: Friday 6th March
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
While the role can be primarily remote, there is an expectation of regular on-site presence, including a minimum of one day per week in the office. The postholder will also be required to attend external face-to-face meetings to effectively manage stakeholder relationships and to attend all in-office staff days.
Our Belfast office is located in an historic building in a lively area, close to the Ulster University Belfast campus, cafés, restaurants, shops, and excellent transport links. The building itself is full of character, blending historic charm with modern, flexible workspaces designed for collaboration and creativity.
About the role:
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.
Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
About You:
ESSENTIAL
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Understanding data protection, GDPR, and ethical fundraising standards.
DESIRABLE
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
• To view the full job description, please click on the link below to download the document.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
Location: Belfast / Hybrid
Contract Type: Permanent
Hours: Full time
Salary: £40,222 - £44,691, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic AccessNI check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
REF-226 131
Can you balance creativity with strong organisational skills to meet deadlines?
We’re looking for a proactive and organised Community Fundraising Marketing Officer to join our Community Fundraising team at the Motor Neurone Disease (MND) Association. This is a fast-paced and rewarding role where you’ll play a key part in growing and developing our community fundraising portfolio, helping us recruit and retain supporters who make a real difference.
As a Community Fundraising Marketing Officer, you’ll work closely with colleagues across the Association to deliver engaging campaigns and supporter journeys. You’ll be adaptive and solution-focused to help ensure our fundraising activities are promoted and delivered effectively, and that every supporter feels valued and connected to our cause.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office at least 1 day per week.
Key Responsibilities:
- Assist with delivery of community fundraising plans and strategies to meet recruitment and income targets.
- Manage marketing campaigns from concept to delivery across multiple channels.
- Create and implement operational and marketing plans, including content planning.
- Monitor recruitment, income and expenditure to ensure strong return on investment.
- Work with digital fundraising and digital products teams to deliver effective acquisition communications.Maintain and update community fundraising web pages for a seamless supporter experience.
- Support acquisition and retention activities, including cross-selling and stewardship.
- Provide accurate reports on income, expenditure and recruitment against targets.
- Support the delivery of community fundraising events, including attending activities which may occasionally take place at weekends.
About You:
- Experience in fundraising or a sales/account management role.
- Skilled at working to targets and managing competing priorities.
- Ability to create visually engaging content to inspire supporters.
- Strong interpersonal and communication skills across all channels.
- Respectful and inclusive approach, valuing diverse backgrounds and perspectives.
- Excellent time management and organisational skills.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you’re ready to bring your skills and energy to a role that truly matters, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Summary
We are looking for an experienced and proactive Marketing and Communications Manager to lead marketing campaigns, communications and design projects from brief to evaluation across our three NHS charity brands: Evelina London Children’s Charity, Guy’s Cancer Charity and Guy’s & St Thomas’ Charity.
Working within the busy Charities marketing and communications team, you’ll work with a wide range of stakeholders to create and deliver high quality marketing materials and campaigns to deliver on awareness, engagement and income goals.
We’re looking for an excellent communicator who can build strong relationships quickly while offering outstanding account management support. You’ll need to be able to work on multiple projects simultaneously with a can-do, delivery minded and proactive attitude. This role would ideally suit somebody who is happy to ‘do the do’ as well as think and understand strategy.
We think this is an incredibly exciting time to join the Foundation as we embark on the start of our ambitious ten-year fundraising plan to grow our impact for patients and NHS staff. There’s a huge amount of potential and opportunity for you to help shape our future direction and be a key part of our ambitious strategy for growth.
At Guys and St. Thomas’, care never stands still - so neither can we. So come join a team that is supporting the transformation and innovation of care for patients, families and staff across Lambeth, Southwark and beyond.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Overall Purpose of the Role
The purpose of this role is to manage great quality, high impact marketing, brand and communications to support our funding, fundraising and supporter goals liaising with a range of internal and external stakeholders.
To effectively project manage the marketing and communications outputs across one or more of our three charity brands: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity and Guy’s Cancer Charity - amplifying our need for charitable funds and the impact of these for the patients, families and staff of Guy’s and St Thomas’s NHS Foundation Trust.
- Project manage a number of marketing, design and communications activities from brief to evaluation that support the delivery of our ambitious ten year fundraising plan
- Contribute to income generation in support of the fundraising objectives and fundraising targets
- Contribute to increasing the number of supporters, increasing levels of awareness, reaching and engaging new audiences and existing audiences in fundraising and funding
- To build excellent working relationships with Trust Communications team, Fundraising team and other key stakeholders by developing an in depth understanding of their work, working collaboratively, acting as a key point of contact within the Charity Marketing and Comms team, ensuring all communications and marketing activity support the Charity and Trust’s brand and reputation.
- Champion the three Charity brands, acting as brand guardian, providing expert guidance and supporting fundraising colleagues, to ensure the brands and messaging are applied consistently across all activities.
- Line manage one Marketing and Communications Officer and oversee matrix management one Senior Media Officer (employed by NHS Comms team) to ensure media activities align with charity goals and objectives
- Provide specialist support in developing opportunities involving celebrity engagement
Team Management
- Line manage 1 x Marketing and Communication Officer and matrix management 1 x Senior Media Officer, providing regular 121’s, performance reviews and L&D plans as required
Campaign project planning and implementation
- Lead the delivery of marketing materials and campaigns from brief to evaluation using project management tools to set, monitor and evaluate progress
- Develop and implement plans for marketing and communications activities, using a wide range of tactics to reach target audiences, setting objectives, KPIs and making the best use of tactics.
- Use a wide range of tactics to reach our audiences, making the best use of digital and social-media marketing, e-comms, Trust internal communications channels, events, PR, celebrity supporters and other relevant tactics.
- Collaborate with the Evelina London and Guy’s and St. Thomas’ Trust Communications Teams to agree plans and look for opportunities to work together to maximise impact.
- Act as main point of contact for Evelina London Trust Communications team, building strong relationships and specialist knowledge to best support future campaigns and objectives
- Act as a business partner to fundraising and funding teams to influence their marketing plans and support delivery, providing expertise on the Charity brands and expertise on a wide range of marketing tactics, including digital marketing, internal comms, PR and communications, events and collateral development.
- Work with the Senior Brand and Content Manager to support with content production, eg copywriting content and working with external suppliers on video and photo production.
Delivery
- Delivery across brands, through effective end to end project management and prioritisation as well as ensuring alignment of stakeholder expectations. This could include managing the delivery of the following –brand awareness and fundraising campaigns, impact reports, branded merchandise, case studies, challenge event collateral, digital assets, hospital onsite collateral, pull up banners, posters, leaflets, DM packs, fulfilment materials, digital assets including videos, photography and animations for social media
Central to your role will be:
- Leading project groups to deliver outstanding campaigns
- developing and managing timing plans and scheduling
- developing marketing and communication plans
- working with stakeholders to develop creative and campaign/project briefs
- copywriting and key messaging development
- effectively managing feedback and sign off/approvals process internally and externally and stakeholder engagement
- scheduling, chairing and managing meeting agendas and follow up actions
- presenting project updates and evaluation
- ensuring DEI principles are embedded across all charities comms and marketing work
- proof-reading of materials, fact and source checking
- briefing creatives and supporting the creative process with designers, copywriters, agencies and freelancers
- managing the print and production process where required for marketing collateral
- managing Guy’s and St Thomas’ hospital onsite and channels comms and marketing collateral for charity events, campaigns or projects. This may require you to be onsite at the hospital or related partner or community sites or events on regular basis, which will be based in London
- managing the development of case studies for Supporters, Fundraisers, patients, families and NHS Staff
- implement and embed our new brand portfolio across our organisation and the Trust including successful application of new brand identities, values
- Specifically support Fundraising colleagues across Events and Community, Direct Marketing, Corporate, Legacies, Public Fundraising and Major Giving to deliver on marketing plans for income generation and engagement.
- Collaborate with the charities Digital team to ensure strong performance of our digital channels in support of our Charity brand goals and content
Analysis and research
- Test and evaluate marketing and communications activities, providing the insights and data that influences decisions about future activities.
- Keep abreast of marketing best practice and new developments, contributing ideas on how these could increase the impact of our work.
Collaboration, Relationship Building and Networking
- Build excellent working relationships with the Evelina London and Guy’s and St. Thomas’ Trust Communication Teams, fundraising and funding colleagues - sharing objectives, agreeing plans and looking for opportunities to work across teams to maximise impact. Ensuring they are kept informed and consulted on plans and activities. Organise and lead regular planning meetings between teams.
- Support effective information flow and collaboration through regular meetings with the digital team.
Celebrity engagement and media
- Provide specialist support in developing opportunities involving celebrity engagement.
- Provide support and matrix management to the Senior Media Officer (Trust employed) to ensure we are maximising media and PR opportunities
Budget and supplier management
- Manage project and campaign budgets including invoicing and regular financial reporting.
- Manage external suppliers, ensuring procurement procedures are followed, suppliers are fully briefed and deliver projects to deadline and to budget.
Other
- Pro-actively spot opportunities to grow our 3 charity brands, sharing best practise and knowledge with teams to maximise campaign effectiveness
- Pro-actively support with creating and embedding team processes and ways of working to improve efficiencies and effectiveness across the organisation
Work environment
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills, Knowledge and Expertise
Skills, abilities, and attributes:
- Delivery-minded, hands – on with a can-do attitude
- Excellent written and verbal communication skills
- Highly organised with effective and robust project management skills
- Proactive and solutions-focused
- Excellent attention to detail and eye for creative quality
- A team player with a collaborative working style and a clear focus on delivering outcomes
- Passionate about brands, creativity and storytelling
- Ability to manage stakeholder feedback, approvals and creative process
- Excellent interpersonal skillsand relationship building
- Confident at presenting, pitching ideas and showcasing creative
- Thrives in busy environment, resilient and calm under pressure
- Ability to brief, review and advise creative agencies and our in-house creative team to produce campaign content including print, digital, fundraising and event collateral and materials.
- Committed to championing audience needs and acting on feedback
- Committed to constant learning and improving, and to embedding diversity, equity and inclusion
Knowledge, experience, and qualifications:
- Significant experience of planning, scheduling, delivery, and management of integrated marketing and communication campaigns to support a range of goals, including fundraising and engagement
- Strong project management experience
- Outstanding account management experience
- Excellent line management experience
- Excellent people skills with an ability to build strong relationships quickly with a range of stakeholders
- Experience of developing audience-led propositions and campaigns, using qualitative/quantitative audience research and insight
- Ability to balance competing priorities and successfully manage challenging situations, working collaboratively with a range of stakeholders
- Excellent writing, communication and influencing skills
- Ability to work in a fast-paced environment, managing multiple projects simultaneously
- Experience of overseeing celebrity engagement
- Experience of overseeing media and PR as part of wider communication campaigns
- Proactive, can-do attitude
- Experience of working in a complex matrix organisation
- Desirable: Previous experience of working with an NHS Charity or Health, Children’s or Cancer charity
- Desirable: Experience of managing a multiple brand portfolio
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver lifesaving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
About the role:
Legacies and in-memory giving play a vital role in ensuring lasting change for communities around the world. The Senior Legacy and In-Memory Marketing Executive will help deepen our supporters’ connection to our mission — inspiring them to create a legacy of hope and opportunity for future generations.
Reporting to the Supporter Development and Legacies Manager, you will lead the development and delivery of the legacy strategy, delivering thoughtful, inspiring campaigns that celebrate the impact of legacy and in-memory giving. You’ll combine creative storytelling with data-driven insight to nurture meaningful supporter journeys, ensuring everyone who chooses to remember us — in their will or in tribute to a loved one feels valued, respected, and part of something truly transformative.
About You:
ESSENTIAL
• Proven skills and aptitudes to complete complicated procedures
• Demonstrable analytical skills and highly numerate with experience of keeping and monitoring financial & budgeting reports.
• Proven experience and knowledge of legacy giving, including channels for direct marketing to drive legacy giving.
• Experience of using a fundraising database for effective analysis of direct marketing campaigns and trend giving patterns
• Strong understanding of donor stewardship and the motivations behind legacy and in-memory giving.
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
DESIRABLE
• Experience of working with external suppliers to deliver successful direct marketing campaigns
• Strong organisational planning and project management skills
• Ability to work on own initiative
• Excellent communication, interpersonal, and negotiation skills.
• Attention to detail and excellent written skills including experience of writing and commenting on fundraising copy
• Excellent understanding of delivering excellent customer service/donor care
• Understanding data protection, GDPR, and ethical fundraising standards.
• To view the full job description, please click on the link below to download the document.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 1st February 2026. Interviews scheduled to take place 10th and 11th February 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
Contract Type: Permanent
Hours: Full Time
Location: London/Hybrid
Salary: £43,250 - £48,055, based on full time hours (35 hours per week).
New employees typically start at the beginning of their pay band.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
You may also have experience in the following: Marketing Manager, Campaign Management, Senior Marketing Executive, CIM, CPM, Marcomms. Charity, NFP, Third Sector, etc
REF-226 130
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own initiative. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team and Lay Staff.
- Good administrative and IT skills.
- Good communication and social skills.
- Good understanding of the importance of managing security and health and safety.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).
- Willing to learn new skills and undertake training.
- Willing to work alone.
- Ability to work flexibly over seven days and evenings including holiday periods.
- Experience of caretaking duties.
Desirable experience
- At least one year’s experience as a church or cathedral verger or in a similar role.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Be a communicant member of the Church of England.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height as an occupational requirement
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
Generous leave allowance of 25 days (pro rata for part-time posts) plus all public holidays and two 'given' days after Christmas/New Year.
Employer pension contributions of 7.0%, employee contribution 1.0%
Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required. An enhanced DBS is required for this role.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 4th February
Interviews will be held 16th February
We will not be able to provide any feedback to those not called for interview.
Applicants called for interview will be sent a Cathedral Application Form and Confidential Declaration Form to complete as part of our safer recruitment processes.
The client requests no contact from agencies or media sales.
