Direct Marketing Donor Experience Manager Jobs
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
We are looking for someone to join our team as our Senior Legacy & In Memory Stewardship Officer to manage our Legacy and In Memory Retention and Stewardship programme – delivering bespoke and personal, multi-discipline stewardship and excellent supporter care to Legacy enquirers, Legacy pledgers and In Memory Donors, to build lasting relationships with these audiences and maximise income.
To be successful in this role, you will have proven ability to plan, implement and evaluate direct marketing campaigns with substantial understanding of retention and stewardship journeys, as well as excellent interpersonal skills and a track record of building, maintaining and managing successful individual relationships with a variety of stakeholders.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th November 2024
Interview date(s): 26th & 28th November 2024 (1st round, video); 3rd December 2024 (2nd round, in person)
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
About the role
We are seeking a talented Database Officer to join our dynamic team. This is an exciting opportunity for someone passionate about data to play a key role in supporting the charity's mission through data management and analysis.
As a Database Officer, you will help support the final stages of the implementation of Beacon, and then will be responsible for ensuring the effective management and maintenance of the CRM moving forward. You’ll collaborate across departments, manage data imports, ensure data accuracy, and provide valuable insights to improve our engagement with supporters and donors. Your work will contribute to the growth of the charity by enabling data-driven decision-making.
The Database officer will sit within the CoppaFeel! Operations Team and will work closely with the Data and Compliance Manager and the Director of Operations to support the organisation with the roll out of Beacon.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.
You will report into The Data and Compliance Manager and sit within the Operations Team.
The Role
Duties & Responsibilities
Database Management:
- Maintain and update the charity's CRM database Beacon, ensuring data accuracy, completeness, and consistency.
- Manage records, ensuring data is up-to-date and compliant with GDPR regulations.
- Conduct regular data cleaning, deduplication, and quality checks.
- Support integrations between the database and other systems (e.g., email marketing, online donation platforms)
Data Imports and Exports:
- Process and import data from various sources, including fundraising platforms, events, and direct marketing campaigns.
- Extract and segment data for use in fundraising campaigns, communications, and reporting.
- Process and reconcile donations and assist with direct debit and gift aid claims
Reporting and Analysis:
- Generate reports for teams across the charity, including fundraising, marketing, and senior management, using tools such as Excel or CRM reporting functions.
- Provide data analysis and insights to help optimise fundraising and supporter engagement strategies
Data Compliance:
- Ensure all data processing activities are in line with GDPR and other relevant data protection regulations.
- Maintain and manage consent on the CRM ensuring GDPR compliance
Training and Support:
- Provide database training and support to colleagues, helping them to utilise the CRM effectively.
- Assist with the development and documentation of database procedures and best practices
Skills, Experience and Qualifications
Essential
- Proven experience working in a database officer or similar role, ideally within the charity or non-profit sector
- Strong knowledge of CRM systems (e.g., Beacon, Raiser's Edge, Salesforce, Donorfy, or equivalent)
- Proficient in performing data imports, exports, and segmentation
- Strong analytical and problem-solving skills, with a high level of attention to detail
- Familiarity with GDPR and data protection legislation, with practical experience in ensuring compliance
- Ability to communicate complex data insights clearly and effectively to non-technical colleagues
- Strong interpersonal skills and ability to work collaboratively across the organisation
- A proactive, solution-oriented mindset
- Ability to prioritise and manage multiple tasks in a fast-paced environment
Desirable
- Experience working with Beacon
- Experience working with Mailchimp
- Experience in managing donor or supporter data in a charity context
- Experience in managing donor or supporter data in a charity context
- Understanding of charity fundraising processes, including regular giving, direct marketing, and event fundraising
- Experience working with data visualisation tools such as Power BI
- Passion for the charity sector and the role data plays in driving mission impact
Application information
Applications will close on 20th November with the aim to commence interviews on W/C 25th November 2024. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual Leave: 22 days pro rata (plus public holidays). Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.
A hybrid of office and flexible, working Daily Flexi Time: starting anytime between 8am and 10am. Working from home up to 3 days per week (pro rata).
Training: We have a budget each year for employees training and development plans.
Equality, Diversity & Inclusion Statement
At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.
Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.
Key Responsibilities
- Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
- Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
- Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
- Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
- Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
- Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
- Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
- Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
- To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
- Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
- Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
- To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
- To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
- Travel to meetings in the UK and overseas where necessary.
Staff Benefits
- Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
- Season Ticket Loan
- 1-day additional holiday each year to a maximum of 30 days annual leave
- Additional days off over the Christmas period
- Cycle to Work Scheme
- Enhanced maternity and sick pay benefits, subject to length of service
- 6.1% employer pension contribution
- Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
Application Process
Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.
The full job description and person specification is provided as a PDF with this job advert.
Note: The deadline for applications has been extended until 30 November.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts & Foundations Manager
Salary: £35,000 per annum (pro rata for part time).
Location: London EC1Y Office with Hybrid Home Working
Work pattern: 4 – 5 days per week (28 – 35 hours per week)
About MQ Mental Health Research:
MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.
We champion and fund world-class research to transform the lives of everyone affected by mental illness. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness. Having recently launched a new 5-year strategy, MQ is at a critical point in its development.
About the Role:
As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.
You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).
Here's a summary of your key responsibilities:
- Proactively identify and research new and pipeline trust, lottery and statutory fundraising opportunities and progress them to application stage.
- Developing the trust and foundation pipeline to generate new income and multiyear grants
- To lead the development of new fundraising proposals for priority fundraising projects, including potential research partnership opportunities where MQ collaborates on a joint bid with another institution
- To carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals
- Build long-term relationships with new and prospect trust, lottery and statutory donors, including through meetings, attendance at conferences and events, regular update
- calls/comms and – when possible – direct face-to-face engagement.
- Report on performance against agreed budgets and targets
- Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ Trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
About You:
This role is for you if you are an experienced trusts and foundations fundraiser, with good knowledge of the sector. You'll have demonstrable experience of securing five and six figure grants to achieve annual income targets, both through stewarding existing supporters and through researching and cultivating a pipeline of new opportunities.
You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.
We do require someone who is proactive, hardworking and results-orientated.
Essential role requirements include:
- Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
- Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
- Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
- Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
- Good interpersonal, influencing and relationship-management skills, at all levels.
- Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.
You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.
Desirable Skills:
- Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
- Experience of using Monday[dot]com
What We're Offering You:
In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.
Plus, we offer lots of generous benefits and training opportunities.
We're a Sunday Times Top Company to work for.
Benefits
- Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
- Holidays: Annual holiday entitlement of 28 days plus bank holidays.
- Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
- Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
- Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
- Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
- Pension: MQ makes contributions of 5% and employees make contributions of 3%.
- Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
- Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.
We look forward to hearing from you.
Closing date: Friday 15th November 2024
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Events and Fundraising Assistant to transform lives through our events and supporter engagement.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of women, children and families from many different backgrounds.
Position: Events and Fundraising Assistant (Events and Supporter Engagement Assistant)
Location: Reading / Hybrid, with at least one day per week in office
Contract: Permanent, part time position - 22 hours per week, with flexibility to work occasional evenings and weekends
Salary: Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)
Closing date: 9am Tuesday 19 November 2024
Interview date: Thursday 28 November 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.
About the role:
As Events and Fundraising Assistant you will ensure that those who chose to support PACT through donations or attending our fundraising events have an exceptional experience. Some of your key responsibilities will include:
· creating and maintaining a calendar of fundraising events and attending them
· efficiently organising our events administration
· provide administrative tasks to our income generation team
· maintain accurate database records and produce reports
· research and develop fundraising opportunities
About you:
The successful Events and Fundraising Assistant will have experience of event organisation and planning. They will enjoy collaborating with others and be an excellent communicator who can plan and prioritise efficiently, whilst delivering exceptional customer service.
If this sounds like you then visit our website and apply today to join a supportive team in a rewarding role and be part of something truly meaningful.
Other roles you may have experience of could include:
Fundraising and Events Assistant, Events Assistant, Fundraising Assistant, Assistant to Events Manager, Community Events Assistant, Events Fundraising Assistant, Marketing and Events Assistant, Events Team Assistant, Marketing Assistant, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.
Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.
The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.
Key Responsibilities
· Continue to build our visibility and relationships with other organisations
· Research and prepare the submission of grant and trust applications
· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref 6690
Are you ready to make a difference? Save the Children UK has an exciting opportunity for an ambitious face-to-face specialist to join us as our National Face-to-Face Fundraising Manager. We are keen to hear from highly motivated individuals with proven track-record of successfully delivering large scale agency fundraising programs.
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our National Face-to-Face Fundraising Manager, you will set the standard for brilliant, effective fundraising putting our supporters are at the heart of everything we do. You will take the lead, bringing both fundraising and operational expertise to deliver strong data driven campaigns, ensuring its success day to day.
In this role, you will:
- Drive the success of our face-to-face agency program, meeting and exceeding KPIs and targets through effective management of stakeholders.
- Manage budget allocation and optimization across channels, ensuring resources are utilized efficiently.
- Lead the implementation of compliance and safeguarding programs, maintaining the highest standards.
- Support delivery of our innovative fundraiser engagement program, optimizing performance and motivation.
- Utilize data-driven insights to adapt campaign delivery and drive continuous improvement.
- Build strong relationships with agencies through direct engagement and site visits, ensuring transparency and excellence.
- Collaborate with internal teams to improve processes and deliver exceptional results. Lead ad-hoc direct engagement projects as required, contributing to our mission-driven work.
To be successful, it is important that you have:
- Experience of managing the delivery of end-to-end face-to-face fundraising activity or campaigns and teams.
- An in-depth understanding of the F2F landscape and different agency models.
- Experience of designing and delivering exceptional training to drive engagement.
- Knowledge and experience of the compliance environment for charity marketing.
- Experience of managing large budgets.
- Ability to analyse, interpret & explain results with a focus and drive on results.
- Excellent written and verbal communication skills.
- Commitment to Save the Children's vision, mission, and values.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join our Events and Partnerships Teams. This role will require the successful candidate to proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families.
They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust.
Staff benefits include, shuttle bus, and more… Read more below
Role Requirements
- Working alongside the Head of Public Fundraising, you will strengthen and implement business planning, pipeline and budgeting processes as well as devise comprehensive audience-led stewardship plans, maintaining momentum and focus to achieve targets.
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
- Be responsible for the implementation of the budgets and delivery of income and expenditure against the plans
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
Interview Date: TBC
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Location: Stratheden Parade, London SE3
Salary: Hospice Band 3 - £24,236.88 - £26,921.89
Hours per week: 35
We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.
We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.
We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.
These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.
This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Birmingham Hospice are opening more shops and as a result is looking for a new Retail Area Manager to join it’s Retail Area Manager Team.
Our charity shops raise vital funds for Birmingham Hospice. The generosity of our donors and shoppers plays a crucial role in supporting the community, helping us to provide care for local people living with a terminal diagnosis and for their families.
We are looking for a highly motivated and commercially focused individual, with experience of area management. Experience of the charity retail sector would be a real bonus for this role.
You are a self-motivated, enthusiastic, positive creative thinker, who feels comfortable working both autonomously and as a great team player. You should have experience of delivering income generation, growth and results, through effective people management and engagement, collaboration and confidence in leading by example when required.
This is a hands-on role that is fully involved in all aspects of the retail business from stock generation to new shop openings, health and safety, and commercial acumen, to successfully develop new business strategies along with managing recruitment, training, and inspiring and motivating shop teams and our large team of volunteers to maximise sales, control costs, and deliver excellent customer and colleague experiences.
You will be exposed to a fast paced, varied and exciting role, with opportunities to get involved in helping set and run new initiatives, in a dynamic and growing retail charity chain.
Most importantly, though, you will have a passion for retail, amazing people skills, and the drive and tenacity to succeed working with both an employed and volunteer workforce.
If this sounds like the role for you then we’d love to receive your application.
The client requests no contact from agencies or media sales.
Supporter Experience & Operations Lead
Location: King's Cross, London N1C, Hybrid
Contract: Permanent
Hours: Full time
Salary: £47,000
Who are we?
Art Fund is the UK’s national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are. We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many trusts, foundations and individuals.
The role
Art Fund is looking for an experienced Supporter Experience & Operations Lead to play an integral role within the membership team.
Joining a friendly and passionate environment, this post is a great opportunity for someone with a background in managing consumer-facing membership and/or donor operations to innovate, improve, and deliver an outstanding membership and supporter experience.
The post-holder is responsible for overseeing the development and management of all membership-related systems, effective supplier relationship management, payment processing, financial reconciliation, and membership budgeting and forecasting. This is also an exciting time to join our fantastic team as we move into the delivery phase of a project to replace and upgrade our current CRM system to Salesforce.
Managing the Supporter Services Coordinator, you’ll ensure the delivery of outstanding customer service to our members, donors, and prospects – ultimately supporting Art Fund’s vision to open the doors to great art and culture for everyone.
You’ll also have substantial supplier management experience (ideally within a customer-facing service environment) with the ability to proactively manage supplier contracts and relationships to maintain the best-possible service and value. Critically, you will be proficient in managing and automating complex processes utilising a variety of systems including CRM and other SaaS systems with support from an in-house tech team.
As a senior team member, the post-holder will possess excellent stakeholder management skills and a track-record of working collaboratively to achieve transformative change.
Key Employee Benefits
- Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Art time – a half day per month to visit museums and galleries.
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Healthcare cash back plan and wellbeing app
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).
Closing deadline: 23:59 on 10 November 2024.
Please expect first interviews to be online on the 14 and 15 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have recently received funding from the National Lottery, and are seeking a dedicated and dynamic Centre Manager to oversee the daily operations of our Centre. The successful candidate will possess strong organisational skills and a passion for the community we serve. To run our services well, you will blend admin expertise, project management ability, and social management skills.
Duties
- Oversee our volunteers and the daily operations of the centre, ensuring a warm and welcoming environment for our clients
- Lead and manage other team members, providing guidance, support
- Develop programmes that address community needs for both social contact and health promotion
- Oversee admin, including budgeting, reporting, and compliance with relevant regulations
- Maintain the confidence of the Board of Trustees and the Chair
- Manage fundraising activities to support centre initiatives and enhance community outreach
- Organise and manage social media platforms to engage with the community, promote events, and share educational content.
- Collaborate with local organisations and stakeholders to strengthen partnerships and expand service offerings.
Requirements
- A passion for adding quality to older people's lives
- Strong empathy for social welfare
- Excellent administrative skills with attention to detail in project management.
- Proficiency in social media management tools and strategies for effective community engagement
- Experience in fundraising initiatives is highly desirable
- Great communication skills with the ability to talk diverse audiences effectively
- Ability to work with a wide variety of stakeholders
- Use modern tech to run our office - e.g. Teams, Power Apps
- Someone who can make our premises a great place to volunteer and work
Qualifications
The Selsdon Centre Trust is an equal opportunities employer. We are looking for people who can demonstrate their love of community and older people. You'll need to show that you have strong media, numerical & social skills. You might have A-Levels or a degree. You might also not have those. Perhaps you have grown a successful business and are now looking for a change in early retirement. You might have had children, and been out of the workforce for some time. We're just interested in people who have a love of working with older people and think they can do what we need.
Summary
If you are passionate about making a difference to our community and possess the necessary skills to lead our centre and really use it's space well, please apply for this rewarding opportunity.
Benefits:
- Free parking
- On-site parking
- Transport links
Schedule:
- Monday to Friday
Ability to commute/relocate:
- South Croydon, CR2 8LA: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Location:
- South Croydon, CR2 8LA (required)
Willingness to travel:
- 100% (required)
Work Location: In person
Reference ID: A113
Expected start date: before 01/01/2025
The client requests no contact from agencies or media sales.
The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.
We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.
This is a full time permanent position with a minimum of 3 days based on site. We are open to flexible working arrangements including part time working and compressed hours.
TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below.
Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates
Key duties
- Manage and develop relationships with a portfolio of individual supporters
- Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
- Implement supporter stewardship systems with the aim of retaining and increasing support
- Assist with the planning and delivery of annual individual giving campaigns
- Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
- Support with researching and drafting briefing documents for prospect and supporter meetings
- Develop strong internal relationships to help promote the work of the Development team
- Represent the organisation at fundraising sector events
Essential
- Experience of organising events to engage or steward supporters, clients or customers
- Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
- Experience of delivereing supporter or customer journeys leading to increased support and engagement
- Strong organisational and planning skills
- Ability to analyse customer feedback
- Strong interpersonal, written and verbal communication skills
This is not an exhaustive list. Please see the JOB PACK for full details
Our commitment to equality and diversity
We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.
Our mission is: To repair, restore and maintain the park and palace for the recreation and enjoyment of the public forever.
The client requests no contact from agencies or media sales.
Big ideas. Lifelong connections. One objective.
Internally this role is known as Senior Manager -Talent and Influencers
£55,000 - £60,000 plus
Reports to: Head of Talent and Influencers
Directorate: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: 06 November 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: 2 round process, 1st stage will be a competency-based interview, 2nd stage will include a presentation
Interview date: First stage will be W/C 18th of November
At Cancer Research UK, we exist to beat cancer.
Cancer Research UK are looking for a passionate, well-connected Talent and Influencer Senior Manager to join our Talent and Influencers team. You will work with a team of 3 to work cross organisationally with a variety of CRUK directorates, including Policy, Marketing, and Research and Innovation. You will endorse, amplify and promote various campaigns, using your significant network and connections to maximise the impact these campaigns have, while developing long term, trusting relationships with high-profile talent and their agents. It's a real mix in terms of the campaigns you will support on, past campaigns have included Football Shirt Friday with David Seaman, and various big names endorsing our
We are looking for candidates that come with a network of high-profile celebrities, influencers, agents and industry connections. You could currently work as a Talent Manager or agent within a creative industry such as music, film, radio, advertising or TV or work in business or politics. These campaigns bring in millions for the charity, so this is a real opportunity for you to use your experience, networking skills and connections to help us beat Cancer.
What will I be doing?
Develop and maintain trusting, long-term relationships with a diverse network of talent & influencers and their agents.
Create stand-out campaigns, projects and propositions that are engaging for talent, influencers and their audiences - highlighting their passion for the Cancer Research UK cause.
Demonstrate a clear 'value exchange' for talent and influencers - showing that their time and effort results in impactful, high-profile campaigns across multiple channels.
Share your experience and coach the Talent & Influencers team, helping to develop a high performing, confident and inclusive team.
Maintain an overview of all talent & influencer activity across the organisation; analysing opportunities for talent & influencer involvement, providing considered, expert advice and giving strategic direction.
Drive efficiency and effectiveness by playing a leading role in annual planning, prioritisation and reporting processes for the team.
Monitor and track performance of talent & influencer activity to report back on successes and learnings constructively. Ensure that key deliverables and KPIs are set and measured for every project.
What are you looking for?
An accomplished and highly skilled networker with exceptional influencing skills and the ability to inspire trust and confidence in stakeholders and peers both internally and externally.
Ability to articulate Cancer Research UK's cause, core purpose and scale of ambition and transform complex scientific areas of research into engaging, user-friendly communication.
Evidence of building strong relationships and experience of working with a network of senior contacts across the talent sector (including with talent, influencers and their representatives) to create and execute high profile, strategic campaigns with cut-through and visible results. This could incorporate a range of sectors including digital, TV, film, radio, fashion, beauty, business or politics.
Strong team player with a collaborative approach that enhances, develops and utilises the skills of team members and a wider peer group.
Commercial awareness: ability to identify and maximise opportunities to deliver direct and indirect financial value to the charity.
Excellent written and oral communication and presentation skills; attention to detail.
Leadership and coaching skills, working with teams or individuals to deliver high performance.
*Please note you will be required to attend industry events to liaise with talent & influencer supporters, so being flexible in working unsociable hours (weekends and evenings) where required (lieu time applies) is a must.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
As Supporter Care Manager you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised experience of Viva. Through all this you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.
Your responsibilities will include:
· Supporter communication: engaging with donors by email, letters, phone or in person.
· Supporter care administration: ensuring accuracy in reporting and recording donations.
· Supporter engagement: coordinating supporter events (e.g. our monthly prayer Zoom meeting), representing Viva at church services and managing our presence at events.
· Fundraising & Engagement team support: supporting team communication and the Director for Fundraising & Engagement in team administration.
Operations and office support: ensuring Viva’s UK office runs smoothly.
This role will suit you if you:
- enjoy engaging with supporters and building relationships
- are highly organised, thrive on accuracy and have a keen eye for detail
- are quick to learn and engage with systems and data
- would love to join a welcoming, creative, supportive and international team
This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home. Some working time will be needed in the office on a weekly basis, but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.
Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.
To apply, please submit your CV and a covering letter of no more than 2 pages explaining why you are applying for the role and how you are suitable for it. The person specification on pages 5 and 6 in the information pack will help you in this.
Please do let us know if you need any assistance or adjustments made as you apply for this role, and we would be happy to help.
The closing date will be midnight on Sunday 3 November 2024 and interviews will be held in Oxford on Wednesday 13 November 2024.
Life in all its fullness! That's what we want for children everywhere.
The client requests no contact from agencies or media sales.