Direct Marketing Manager Jobs in City Of London, England
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Supporter Development Manager
Location: Southwark, Haig House Hybrid
Contract Type: Fixed Term Contract, 12 Months Maternity Cover
Hours: Full Time, Monday to Friday
Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)
Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?
We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.
Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.
With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.
We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!
Specialism: This role will primarily lead in our engagement and development of our raffle and prize draw programme. (Find out more here: Raffle | Royal British Legion)
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 12th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Location: Flexible – remote or London hybrid
We're the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We’re looking for a Senior Digital Engagement Manager to head up our Digital Team, taking the lead on driving forward the organisation’s digital marketing and communications. You’ll work with the Head of Marketing and Communications to develop and deliver the digital elements of the wider marketing and communications strategy, and line manage senior officers who lead the operations and development of our website, social media, email marketing and paid advertising activities.
You’ll play a lead role in maximising digital marketing opportunities, raising the profile of the organisation, communicating information, services and campaigns to new and existing supporters, and using insights and data to drive engagement and growth across the organisation. You’ll be the go-to expert for major initiatives that require digital support, from communication campaigns to change projects. You’ll also bring insights into the latest trends and developments in the digital marketing landscape.
You’ll be a digital all-rounder with enough hands-on knowledge and experience to support your operational leads, and the ability to think strategically, guiding the team and driving forward new ideas and initiatives.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages). Your cover letter should show your suitability for the role by explaining why you're applying and addressing the key points from the person specification.
If you'd like an informal chat about this role please contact Nicolette Barton, Head of Marketing and Communications.
The client requests no contact from agencies or media sales.
Charity People is thrilled to collaborate with London's Air Ambulance in the search for a dedicated Direct Marketing Officer to bolster the Fundraising and Marketing team. This role presents an exciting opportunity to contribute to crucial initiatives aimed at securing funds for the replacement of two helicopters and the enhancement of helipad facilities, enabling continued service provision for complex trauma rescue cases across London.
As the Direct Marketing Officer, you will play a pivotal role in supporting the development, management, and optimization of the Lottery and Regular Giving programs through Face to Face fundraising. This position involves close collaboration with face to face fundraisers, external agency contacts, and internal stakeholders, including paramedics, doctors, and various departments within the charity.
Salary: £30,000 to £35,000 (depending on experience)
Location: Hybrid, flexible working, field-based role with travel around London
Contract: Permanent, 35 hours per week, with core working hours of 10:00 - 16:00
Benefit: 27 days holiday per annum, plus bank holidays, employee assisted programmes, volunteer leave days
Key Responsibilities:
Planning & Organizing: Collaborate with the Direct Marketing Manager to oversee campaign activities across Private Site, Door to Door, and Telemarketing. Contribute to the development of strategic plans and analyze campaign results to ensure ROI.
Fundraiser Training and Engagement: Update and refine Fundraiser Induction Training and conduct engaging training sessions on the charity's services. Implement a monitoring plan for external Face to Face agencies and build strong relationships with operational teams.
Fundraiser and Agency Monitoring: Monitor fundraisers' performance, ensure compliance with internal procedures, and maintain high standards for external suppliers. Facilitate the smooth running of Face to Face campaigns and cultivate relationships with agency partners.
Administration Duties: Manage invoices, stock, and website content related to Face to Face Fundraising. Support the Direct Marketing Coordinator in territory management and engagement schemes.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
About the job:
We are now looking to appoint 2x TLPD Marketing Officers who will develop marketing plans and manage the tactical delivery of a range of strategies designed to support the Department for Education funded T Level Professional Development contract
Your profile
The roles will report into the Marketing Manager and will be responsible for develop and deliver results-led marketing strategy for the T Level Professional Development (TLPD) contract, designed to meet KPIs, identify and engage audiences, and raise awareness of the offer within the sector, and creating, managing, and implementing marketing plans which meet specific TLPD objectives, including acting as a named marcomms lead for specific KPIs, setting objectives, monitoring performance, and adapting plans as needed.
The successful candidate will have:
The successful candidate will have:
- Experience of supporting the development and implementation of successful marketing strategies.
- Experience of using appropriate marketing tactics to meet project KPIs, including email marketing, advertising, social media, and direct mail.
- Experience of content creation, including development of multi-media assets.
- Experience of using a CRM for marketing purposes.
- Experience of email marketing, including building, testing, monitoring, and adapting campaign as needed to ensure effectiveness.
- Experience of brand guardianship.
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
Applicants should apply by submitting a CV and cover letter (600 words maximum), outlining how you fulfil the requirements of this role.
Information
Salary: Band C
Location: London, Victoria
Contract: 2 year FTC - 35 hours pw
Deadline for applications: 26th April at 5pm
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About you
We are looking for someone to bring demonstrable experience and dynamism to the team, and who will make evident to colleagues the value of coordinated communication strategies and plans in achieving our organisational objectives. You will understand the opportunities created in testing new channels and approaches to reach audiences; be creative with communications plans and deliverables; and see the importance of tracking content performance against agreed KPIs.
About the role
This role will line-manage four direct reports, delivering communications and marketing activity across the organisation. Working closely with the Head of Communications and Marketing, key activities for 2024/25 will include updating our content management system; rolling out a new marketing function within our CRM; delivering agreed communications elements for our 60th anniversary programme; and working with colleagues to ensure all digital marketing activity is integrated, value for money, agile by design and delivers against our strategic priorities.
About us
Carers UK is the leading national charity for unpaid carers. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing. We exist to make life better for carers and bring about lasting change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 15 May 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.
In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.
If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.
Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024
Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.
We use anonymised applications for our shortlisting process.
Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.
Person specification
Qualifications criteria:
• Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic membership organisation as they search for a Senior Sales and Marketing Executive to support them for an initial 2–3-month period.
This role is ideal for someone skilled in copywriting, data management/CRM, sales, and account management. Your main tasks will include collaborating with the Events, Marketing, and Membership teams to execute successful strategies.
Key Responsibilities:
- Develop effective sales and promotional email campaigns for 12-14 annual events, aiming for an annual event revenue of around £1m.
- Craft engaging marketing emails to boost engagement and increase ticket sales.
- Utilise email marketing best practices, such as A/B testing, segmentation, and personalised targeting.
- Proficiency in using email marketing platforms, with a preference for Dot Digital.
- Manage CRM systems to oversee sales pipelines and utilise external data sources and desk research.
- Develop and manage target lists for marketing campaigns.
- Strong administrative skills, particularly in Excel and Word, to manage ticket sales documentation.
- Assist in budgeting, financial mapping, and modelling exercises for ticket sales.
- Handle event bookings and related administration tasks.
- Analyse sales trends, feedback, and market trends, providing regular reports to colleagues and senior management.
- Foster relationships with both members and non-members, understanding their interests and needs to match with our events.
- Generate sales through various communication channels, including email, phone calls, and face-to-face meetings.
- Represent the organisation at events and network with members.
- Develop a high level of understanding of the organisation’s members and events to effectively target and sell events.
- Support the membership and commercial team with ad hoc project-based activities related to member relationship management.
Person Specification:
- Proficiency in CRM systems, particularly Microsoft Dynamics.
- Advanced knowledge of MS Office, especially Excel for data management and analysis.
- Self-motivated with a positive attitude and strong work ethic.
- 3-5 years of marketing/sales experience preferred.
- Excellent copywriting skills and the ability to present ideas effectively.
- Organised, methodical, and able to manage multiple priorities.
- Strong relationship-building skills with the ability to influence at all levels.
- Professional and persuasive communication skills.
- Collaborative and consultative approach.
- Knowledge of private capital/financial services is an advantage, but not essential.
- Interest in or eagerness to learn about the private capital industry.
What’s On Offer:
- Immediate start in a full-time role
- Competitive day rate of £181.82 per-day + £22.63 daily holiday pay = total of £204.44 per-day PAYE.
- Hybrid working with just days per-week in Central London
- 2–3-month contract with possibility of extension or even going permanent.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Location: Southwark, Haig House Hybrid
Contract Type: Permanent
Hours: Full Time, Monday to Friday
Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)
Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?
We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.
Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.
With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.
We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!
Specialism: This role will primarily lead in our engagement and ongoing development of our regular giving programme. (This includes products like Poppy Supporter as well as other forms of regular donations.)
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Midday 10th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting new role within the charity to work across the organisation to unleash the power of data analysis and curiosity. You will work with colleagues across different departments to understand their data, find insights and support the team to make data driven decision and impact reporting. You will have experience of fundraising database marketing within the not-for-profit sector, with a focus on the specific use and manipulation of data structures within a relational database.
This role will be crucial in Muscular Dystrophy UK’s (MDUK) transition to be a more data driven organisation.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting or weakening condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
We are thrilled to be looking for a Legacy Manager to join the Liberal Democrats on a 2-year FTC. As the next general election approaches, this is an exciting time to join the to join their Fundraising Team and play a vital role as they prepare for the election, which is likely to see a shift in the political landscape.
As a key part of the Major Donor Fundraising Team, you will develop the successful Legacy Programme through targeted marketing activities via digital & physical outreach. This role will have a focus on increasing the number of legacy donors via marketing & outreach, email campaigns, postal mailers, as well as the management of a free-will writing service. You will also lead engagement with legacy programme donors and the processing of legacy donations.
To be a successful Legacy Manager, you will need:
- Experience in Legacy fundraising/marketing, or in Individual Giving
- Ability to approach legacy donors and prospects, engage them effectively and make direct ask in person, by phone or email
- Interest in politics and sympathy with the cause of the Liberal Democrats
Deadline: 15th May
Salary: £35,000-£37,000
Contract: Full-time, 2 year FTC
Location: Westminster/Hybrid
If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a 3-6 Month Contract.
What’s on offer:
- Salary/Day Rate: £177.78 - £200 per day PAYE (£158.10 base + £19.68 holiday pay - £177.87 base + £22.13 holiday pay
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
- Managing a team of 3
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
- Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.
You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working
Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month.
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.
About You:
Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing.
You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database.
About The Role
- Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis.
- Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship.
- Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
- Proactively keep abreast of competitor activities, new initiatives and sector trends.
- Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.
Please see the job description for more detail
About Us:
St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.
We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.
We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.
Key tasks and responsibilities:
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You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.
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You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
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You will project manage all client projects from start to finish.
The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world.
Who you are:
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An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).
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The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.
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Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.
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An excellent trainer, with experience of delivering training to businesses.
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A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.
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A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.
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An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.
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A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.
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Someone with a good eye for detail, whilst retaining sight of the bigger picture.
What we can offer you
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A permanent contract (0.8 FTE or full-time).
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A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.
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Being part of a growing, innovative, and exciting not for profit organisation.
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A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.
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Flexible and family-friendly working arrangements.
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Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.
Details: Applications will be reviewed on a rolling basis | Closing date: Sunday 05/05/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP
To apply, please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.
The client requests no contact from agencies or media sales.