Chief Operating Officer

Salary: Circa £60k

St John Ambulance Cymru (SJAC) has supported people and communities across Wales since 1880. We existed before the National Health Service and provided the earliest ‘medical’ support to those who were sick or injured.

Now, in 2021, SJAC continues to perform a major role in strengthening community resilience, ensuring people are trained in first aid and able to fulfil key front-line roles to support vulnerable people, in addition to offering the opportunity for people from all backgrounds to develop their personal skills and confidence to support our charitable and income generating services whilst assisting their own career development. As a Charity, we partner with the Welsh Ambulance Services NHS Trust and the NHS Health Boards, providing ambulance support services in addition to a falls service as well as maintaining our reputation as being the leading organisation to deliver first aid training to both commercial businesses and local- based communities including schools throughout Wales.

We also provide additional support to the people of Wales through:

• Medical duties at events.
• Community based divisions.
• Falls Assistant programme.
• Caring Caller programme.
• Community First Responders (CFR).

We are also keen to focus on the development of new, innovative services which will support us in achieving our mission to save lives and enhance the health and well-being in the communities of Wales.

Since March 2020, SJAC has worked more closely than ever in partnership with WAST and NHS, as we have increased capacity and developed new innovative ways of working in order to assist and relieve the overwhelming pressure brought about by COVID-19. We have helped by continuing to provide care and support across the field hospitals, within the vaccination centres and have strengthened our Urgent Care Support within the Ambulance Service.

St John Ambulance Cymru is currently undergoing an extensive and exciting programme of modernisation, forward thinking, encompassing a review of its existing service, financial and workforce model, developing a rejuvenated culture aligned to our core vision and values to improve our overall People experience.

The Opportunity

To help promote, manage and deliver our modernisation strategy, as well as play a key role in the development of new services, we are seeking a talented Chief Operating Officer to oversee responsibility for the development of all operational services governing Ambulance, Training and Community services. This brand-new position will be key to identifying and articulating the vision and strategic direction of a newly established integrated Operations Division whilst developing and improving performance and outcomes.

Reporting directly to the Chief Executive and having line management responsibility for three Heads of Service, you will be expected to develop and oversee the delivery of charitable activities within our communities to further improve and impact positively on people’s health and well-being, balanced with the need to ensure St John Ambulance Cymru maximises opportunities available to deliver the right services, at the right time, in the right place, deemed commercially viable, generating income within a not-for-profit’ environment but which ensures the services provided by SJAC remain trustworthy, competitive and sought after by the public and also the independent and private sectors.

What you'll need to be successful

To achieve the above, we are looking for a talented Chief Operating Officer with a proven track record of credible and influential leadership, extensive experience in a senior management role and you will be able to evidence an ability to develop and manage services in a complex environment.

You will have first-class communication and influencing skills with a proven track record of achieving results through collaborative working with the added ability to motivate and inspire people to deliver the best possible services.

You will also be able to demonstrate your experience of driving strong operational performance and governance, working collaboratively with stakeholders at all levels and encouraging creativity with a strong collegiate team ethic.

How to Apply

If you believe you possess the required skills and attributes to help us lead the delivery of our strategic vision, pathing the way for future growth, we would love to hear from you! To apply for this unique and exciting opportunity, please click the apply button. You will then be send an application pack which you must complete and return with a copy of your CV (no longer than one page) by Midday on Wednesday 10th March 2021. If you have any questions about this role, please contact Helen Smith, Chief Executive for an informal chat

Flexible location - Fixed term maternity cover contract for a period of 14 months from April 2021

The role

The role is maternity cover during a key period of cross-organisational activity for the Digital Product team. Expected outcomes for this period include the development of a new website for Breast Cancer Now, and a related project to ensure cookie compliance across all our websites and apps.

The Head of Digital Product leads on the development and management of digital platforms, website content and technology.

The role will manage the Digital Product team, who work on website projects, digital services and apps, and support the delivery of content for these, including but not limited to health tools and products, ecommerce systems and fundraising campaigns.

The role will work with the Associate Director, Digital and Strategic Insight to deliver a digital product and content strategy for the charity, including the development of new digital products to achieve marketing and organisational objectives. 

The role manages two Digital Product Managers and the Digital Content Manager.

About you

At this key time for the Digital Product team, you will have demonstrable experience delivering large-scale website development projects using Agile methodologies.

You are a collaborative and effective communicator, with a track record of engaging internal stakeholders and managing multiple external agencies. You’re as comfortable managing teams and working with colleagues using remote working platforms such as Microsoft Teams and Slack as you are in an office environment.

You have a strong understanding of digital product management and digital content management and production, with direct experience in the development and maintenance of websites.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that whilst Breast Cancer Now is following Government guidelines regarding working from home, this role will be based in your chosen office and the expectation is that once restrictions are eased that the post holder will be based within this office for the majority of the time. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 8 March 2021 at 9:00am

Interview date Friday 12 March 2021

An exciting temp to perm opportunity for a Support Services Team Manager has arisen to join an amazing women's charity. This fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls.

Main duties:
Manage a multi-faceted team of Independent Personal Assistant's.
Promote and support effective team working through good communication and regular team meetings.
Responsible for day-to-day operation of staff.
Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
Provide accurate management information as and when required.
Provide regular formal case management and supervision of staff.
Participate in the senior management team's strategic development.
Ensure all staff members receive an induction and are aware of all policies and
procedures.
Identify and implement ongoing continuous service improvement
Contribute the development of training plans for staff and policy and procedures for the organisation.
Responsible for identifying recruitment needs.
Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure that Health & Safety procedures within all premises are maintained.
Review and authorise risk assessments.
Act as the first point of contact for all queries around support issues.
Ensure adequate provision of services for all women, children and young people accessing the service.
To respond to service user complaints.
Adhere to the organisation's child protection policies and procedures.
Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
If you are immediately available with the above skills and experience, apply online toady!

We have a vacancy for a Registered Manager with a heart for the care of older people and experience in management in the care sector. This is a central role, ensuring the wellbeing of our residents by leading and motivating a committed staff team and could be filled by someone working 3, 4 or 5 days per week. 

Bethel House at Hebron Hall is a Christian Care Home in Dinas Powys, about four miles from the centre of Cardiff, established in 1983 as an independent non-denominational charity. Offering both residential care and dementia care, it is registered for 39 residents, both permanent and for respite care.

We are looking for a caring Christian with appropriate care home management experience who wants to make a positive contribution to the lives of our residents through leading our compassionate and adaptable care team. The Board and Management of Hebron Hall have exciting plans for the future development of Bethel House and the Registered Manager will play a key role in contributing to these.

There is an Occupational Requirement that the Registered Manager is a practising Christian who is able to promote the Christian faith in line with Hebron Hall’s charitable aims and applicants will be asked to provide a reference from a Church leader in addition to the usual professional references.

Owing to the nature of this position, any offer of employment will be subject to a satisfactory disclosure report from the Disclosure and Barring Service (DBS).

A two-bedroom flat could be made available on site on a temporary basis for a successful applicant looking to relocate to the area.

No agencies

An exciting temp to perm opportunity for a Support Services Team Manager has arisen to join an amazing women's charity in Cardiff. This fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls.

Main duties:
Manage a multi-faceted team of Independent Personal Assistant's.
Promote and support effective team working through good communication and regular team meetings.
Responsible for day-to-day operation of staff.
Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
Provide accurate management information as and when required.
Provide regular formal case management and supervision of staff.
Participate in the senior management team's strategic development.
Ensure all staff members receive an induction and are aware of all policies and
procedures.
Identify and implement ongoing continuous service improvement
Contribute the development of training plans for staff and policy and procedures for the organisation.
Responsible for identifying recruitment needs.
Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure that Health & Safety procedures within all premises are maintained.
Review and authorise risk assessments.
Act as the first point of contact for all queries around support issues.
Ensure adequate provision of services for all women, children and young people accessing the service.
To respond to service user complaints.
Adhere to the organisation's child protection policies and procedures.
Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
If you are immediately available with the above skills and experience, apply online today, interviews will be held on a rolling basis due to the urgency of this role!

We’re seeking an experienced Trust and Grants Fundraiser to work within our fundraising team

You will manage the hospice’s significant portfolio of Trusts and Grants and develop new opportunities through compelling bid writing. The role will blend the skills of a capable all-rounder who is comfortable with capital, core, projects and engagement funding.

Previous experience in a similar role with excellent written and verbal communication skills are essential. You will be highly organised; able to work on your own initiative; be competent in the use of Microsoft packages and familiar with using a CRM database. A knowledge of GDPR and Data Protection is also essential. Ideally, you will have a fundraising qualification and an understanding of the hospice or social care sector.

The working hours are 22.5 per week, with the actual days/hours of work to be mutually agreed. Home working for part of these hours may be considered.

In return, we offer a range of benefits including:

*  Contributory pension scheme/NHS transferrable

*25 days holiday + bank holidays (part-time pro rata)

*Employee savings scheme

*Employee assistance programme

*Free parking

*Staff consultation group

*Family-friendly benefits

*Staff social activities

*Opportunities to participate in  challenge events & fundraising

We value and encourage applications from all sections of the community.

Senior Business Development Officer

(Ref:  SUS3111)

£27,528 per annum 

37.5 hours per week – we welcome requests for flexible working

Base: Flexible – Cardiff/ Home- Based

Initial home working may be expected due to office closures during current C19 restrictions

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together

About the Role

We are looking for a Senior Business Development Officer who is passionate about sustainability to help us identify funding opportunities and develop proposals and competitive tenders.

In your role, you will take a creative and innovative approach to work, developing new ideas, writing engaging applications for funding and continually working to improve the quality and competitiveness of bids.

About You

We are looking for an excellent communicator with the ability to engage with a diverse range of stakeholders and the experience to develop strong relationships.

You will have experience of preparing successful funding bids and competitive tenders, working with others to identify new opportunities and prepare information such as project plans.

In return we can offer you genuine flexibility around working patterns. We embrace values-driven and inclusive leadership and we listen and make time for innovation through our people-centred culture.

This is a fantastic opportunity to join a small team where you can make a big impact and where we value the contribution and expertise of everyone.

Interviews

Closing date for the receipt of completed applications is 9am on Friday 5 March 2021.  Interviews will take place via MS Teams on Thursday 18 March 2021.

Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.

To apply, please complete our online application form. 

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We actively encourage applications from people from all parts of the community, particularly those from groups that are under-represented in our staff team. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

• Amazing dyslexia Charity
• Opportunity to lead from the front as the 1st Chief Executive of the charity

About Our Client

Did you know that Dyslexia is the most common learning disability in the UK?

It is estimated up to 1 in every 10 people in the UK has some degree of dyslexia and around 70 to 85% of children who are placed in special education for learning disabilities suffer with a form of it. People with dyslexia can display mild to severe daily issues in the areas of reading and writing and those who suffer can face higher rates of anxiety and depression because of how it can impact on day-to-day activities.

Founded by the entrepreneur Anders Hedlund, Tomorrow's Generation (TG) is a specialist Dyslexia charity aimed at primary school aged children in Wales.

Anders (a dyslexic himself) established Tomorrow's Generation in 1999 with after-school and holiday clubs until the learning centre officially opened full time in 2014.

Tomorrow's Generation was founded with the objective of helping dyslexic children in Wales achieve their full potential. This is currently achieved through specialist teaching at a learning centre in Cardiff and by working in partnerships with schools and trainee teachers to raise awareness and develop teaching methods.

TG wanted to open more learning centres, but the lack of suitable physical school buildings limits the number of dyslexic children they can reach. However, TG are keen to develop partnerships with state and private schools as well as launching a bespoke online offering that will be tailored to each learner's needs.

TG trustees recently reviewed their strategy and concluded that a digital offer would greatly increase the number of children they could help, especially as children tend to be more comfortable with the internet and digital platforms. A digital offer would also be less expensive for parents making learning in this way more inclusive. Physical learning centres will continue to be an important part of the TG future but it is envisaged that the digital offer will be the central strategy for reaching dyslexic children over the coming years.

Job Description

"My dream is to help as many people as possible who suffer from Dyslexia." Anders Hedlund, Founder.

The role of Chief Executive is pivotal in the ongoing success and development of the charity.

TG has made excellent progress since it was set up, but the Founder and Trustees want to significantly develop the Charity so that they can help more children affected by this debilitating condition.

They have come a long way, however there is still a lot to do and big dreams and ambitions to be met.

TG currently employs a range of specialist teachers and support staff and needs a full time Chief Executive to drive a number of key strategies and initiatives forward. These will include;

Fundraising - to be able to have the funds to develop more offerings to learners at a more affordable price.

Developing an online digital platform for learners - to make learning more accessible to more people.

Recognition - working with State and Private schools as well as the Welsh Government and Local Authorities to highlight relevant issues and solutions faced by those affected.

You will work with the Trustees, the Founder and the staff to provide a platform for where children with Dyslexia can feel safe, valued and also provide them with the skills that they require to take them forward in life.

The Successful Applicant

The Chief Executive will have;

• Proven track record in raising donations from private individuals and corporates.
• Proven track record in raising funding from Government and the Third Sector.
• Experience of raising awareness of a charity's objectives with Government and Third Sector and demonstrating the ability to influence key decision makers.
• Senior management experience of running a substantial Third Sector or educational organisation including strategy development, budgeting and operational delivery including managing teams.
• Track record in developing digital strategy for Third Sector or educational organisation and successfully implementing that strategy.
• Good interpersonal and influencing skills.
• Candidate must demonstrate a clear vision for improving the opportunities for those with additional learning needs including dyslexia as that is our core mission.

What's on Offer

A competitive basic salary and benefits package.

Home working during lockdown

Flexible working

Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.

Ref Code: MPCYJN-082020-386955Z

Position: Insight and Impact Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (currently home-based)
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F, Level 2
Department: Information and Support

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

In our Insight and Impact Manager role, you’ll be leading the collection, analysis, and presentation of evidence to measure our impact across our services. This is an important role that helps provide greater insight into the service needs of the MS Community.

You’ll be working closely with colleagues across the organisation to support the further development, promotion and innovation of our services to people affected by MS.

We’re looking for candidates with:

• A proven track record of data collection and analysis, using a range of techniques
• Experience in evaluating and organising information
• Experience of developing databases and data capture systems
• Excellent knowledge of the use and application of statistical techniques (eg. averaging, correlations, statistical significance)
• Excellent knowledge of Microsoft Excel, including pivot tables, graphs, and formulae.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Wednesday 10 March

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

No agencies please.

Introduction: 

Cardiff Met Students’ Union (SU) is seeking to recruit a full time Student Caseworker to join the student engagement team at the SU. Cardiff Met SU is a student facing organisation that provides representation, advice, sports, societies, volunteering and employability opportunities to students at Cardiff Met University. 

The SU is an independent body set up to represent the views of Cardiff Met students. We offer services to enhance the experience of students during their time studying. We dedicate our time and resources to giving the student community of the University, fairness, opportunities and a voice and students automatically become a member when enrolling. 

Role Summary:

The Student Caseworker role is based within the student engagement team to provide independent and impartial advice and support to students on a range of subjects relating to University life. 

The role is primarily based at the Llandaff Campus, with the requirement work from the Cyncoed Campus when necessary. Advice to students at our local UK/international partners is provided via email and Microsoft Teams. 

**With Government/University safety measures in place as a result of Covid-19 the successful candidate will be required to work remotely for the time being. 

Principle Duties and Responsibilities:

• Provide independent and impartial advice and support to Cardiff Met students on University procedures including Appeals, Complaints, Unfair Practice, Bullying and Harassment, Fitness to Study, Fitness to Practice and Student Disciplinaries 
• Act as a sign posting service for students seeking support for mental health/wellbeing support and housing issues
• Work with the SU Vice President- Student Voice to provide one-to-one student representation 
• To liaise with Staff, Schools and Departments across Cardiff Met to build positive working relationships to effectively support students
• Maintain up to date resources and guidance for the advice and support service, including maintenance of the ‘Support’ section of the website
• Manage and maintain a confidential casework recording system 
• Analyse service data to identify peaks and trends and contribute to relevant papers and reports 
• Monitor changes and updates to University policies and procedures 
• Monitoring changes and updates within Higher Education that impact on University policies and procedures 
• Represent the Students’ Union in relevant University meetings and working groups
• To carry out any other relevant duties reflective of the position with Cardiff Met Students’ Union 

Requirements

Essential

• Qualified to graduate or equivalent level or have relevant experience within Higher Education or related office or administrative environment
• Knowledge and understanding of current issues affecting students in Higher Education
• Knowledge and understanding of the importance of policies and procedures in Higher Education (i.e. Appeals, Complaints, Unfair Practice, Student Conduct)
• The ability to administer, advise and represent students at all levels of study on a range of issues
• Effective interpersonal skills, including empathy and understanding of others
• Assertiveness and the ability to maintain composure when dealing with difficult situations
• The ability to maintain a high level ofpersonal resilience
• The ability to manage and maintain a casework system
• Exceptional communication skills (written and oral)
• Excellent ICT skills including use of database systems and office software
• The ability to analyse data to identify peaks and trends and implement relevant changes to improve the service
• The ability to produce clear and accurate reports/papers
• Show a commitment to Equality and Diversity across all aspects of your role
• Ability to work effectively alone and as part of a team

Desirable

• Ability to speak Welsh
• Experience working in a Higher Education setting 
• Experience in an advisory role
• Experience with current issues affecting students in Higher Education
• Experience handling policies and procedures in Higher Education (i.e. Appeals, Complaints, Unfair Practice, Student Conduct)

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

THE CONTEXT

The Cultural Engagement Business unit has a portfolio of programmes and projects delivered across the British Council’s entire global network of 110 countries including the UK.It covers the following sectors:
•  Arts – visual arts; drama and dance; architecture, design and fashion; creative economy; cultural skills, culture and development; film; literature; music
•  Education – schools, skills and vocational education, higher education, science and research
•  Society – civil society and young people; social enterprise; justice security and stability; gender and inclusion

Cultural Engagement has a significant size portfolio of client-funded contracts from various HMG departments and the EU requiring a global approach to safeguarding implementation to client standards.  There is high profile reporting to these clients that needs to be globally coordinated and delivered through the Head of Safeguarding to manage our reputation.

THE OPPORTUNITY

This is an exciting opportunity to assist with the implementation of a new safeguarding framework across all Cultural Engagement programme delivery in line with the global Safeguarding strategy and policies. This role has been specifically created to support the Cultural Engagement Business Unit of the British Council one of two business units in the British Council.

There is already a foundation of good practice in relation to child protection in cultural engagement programmes, however, with a recent move by the British Council towards a more proactive wider safeguarding approach which includes adults at risk there is significant work to do to do in this area in partnership with the global safeguarding team.  

 Duties will include:

• Manage and ensure comprehensive implementation of the safeguarding framework across all Cultural Engagement programmes and projects aligned to the global safeguarding policy, strategy
• Create safeguarding tools and resources specifically for Cultural Engagement in partnership with the global safeguarding team to assist with risk identification, management and mitigation
• Provide safeguarding advice, consultation and support to all Cultural Engagement programmes/delivery, projects and events, including the provision of specialist advice and support as required to embed safeguarding 
• Support and advise the regional/country/global safeguarding leads as required in relation to Cultural Engagement activity and safeguarding risk management. 
• Create and share safeguarding data reports and analysis of incidents and cases relating to concerns/issues within this business area to Cultural Engagement leadership team
• Raise awareness of the new and increased safeguarding risk to programmes
• Update the Cultural Engagement framework of support and guidance for programme managers and all staff

 

ABOUT YOU

• Experience of working in an international development/humanitarian context within in an international organization
• A sound and demonstrable knowledge of child protection/safeguarding service delivery within international settings
• Experience of delivering effective safeguarding engagement and learning initiatives
• Demonstrate an understanding and in-depth knowledge of the global safeguarding agenda
• Experience of project management within an international context
• Have extensive experience of safeguarding risk management including safeguarding case management

Role Specific Skills            l

• Partnership working across varied stakeholders
• Excellent written and oral communication skills
• Data analysis, report writing and supporting the work of senior managers within a safeguarding setting
• International service delivery – within a safeguarding/child protection setting
• Networking and relationship building
• Supporting new service delivery
• Ability to be flexible and to work with all levels of seniority both internally and externally
   

What you will receive:
Outstanding Civil Service Pension Scheme
32 Days Holiday
Annual Travel Season Ticket Loan
Annual Performance related bonus
London weighting £3,300

Pay Band  8
Contract type: IndefinitieContract
Location:  Manchester, London, Belfast,Cardiff and Edinburgh

Executive Assistant

We have an exciting opportunity for an Executive Assistant to provide support to the Chief Executive and Board of Trustees to enhance their effectiveness in delivering the organisation’s activities and projects.

Position: Executive Assistant

Location: Home based

Hours: 22.5 hours per week worked over at least 3 days or 20 hours over 4 days would also be considered

Salary: £16,800 to £19,200 (£28,000 - £32,000 FTE)

Contract: Permanent

Benefits: Excellent benefits package including 35 days per year (inclusive of bank holidays), Employer Pension contribution of 5%, Death in Service benefits, access to an Employee Assistance Programme and the opportunity for flexible working.

Closing Date: 21st March 2021

Interviews: Interviews will be taking place on a rolling basis, so apply early to avoid disappointment.

The Role

The Executive Assistant will provide Executive and Administration support to the Chief Executive.

Main duties and responsibilities include:

• Interpreting and communicating policies and processes
• Planning and delivering projects
• Day to day communication with and support of the Trustees and other relevant committees
• Coordinating and recording meetings of the Trustees and Senior Leadership Team
• Drafting and proofing reports to the Trustees
• Keeping all company documentation for Trustees up to date
• Assisting in fulfilling charity compliance and audit requirements
• Managing the Chief Executive’s diary, appointments and documentation
• Coordinating travel and accommodation as required
• Act as an authority and champion of good governance

About You

As Executive Assistant, you will be efficient and well organised with demonstrable experience in a similar role with the ability to work with diplomacy and integrity.

You will bring with you:

• Demonstrable experience of working with Boards
• Solid working experience of office administration processes, including implementation and maintenance of filing systems
• Customer services and relationship management skills
• Excellent Microsoft Office skills
• Project management and communications skills
• Report writing and proof reading skills
• The ability to work flexibly and be able to adapt according to business requirements
• The ability to work under pressure to agreed deadlines and adapt to change
• Strong organisational skills and the ability to work across teams

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity improves the health and wellbeing of children and adults through the healing power of live music. Every year, professional musicians share live music with over 100,000 people from across the UK, who may not otherwise get to experience it. This includes those living with dementia, mental health problems, or who are seriously ill. 

You may also have experience in areas such as Personal Assistant, PA, Executive Assistant, Assistant, Executive Support, EA, Executive Assistant to, Administration Manager.

We have an exciting new opportunity for an experienced Facilities Manager at Hope Rescue, a busy dog rescue centre in South Wales. The post holder will be responsible for the day to day management of the facilities at the Hope Rescue Centre (Llanharan) and Charity Shop (Pontypridd), ensuring they are fit for purpose, statutory compliant and provide a safe operating environment.

They will also be responsible for the development of a capital projects programme for minor capital and refurbishment projects taking responsibility for projects from initial proposal, through to feasibility and all subsequent project stages to completion.

This role is funded by the Third Sector Resilience Fund for Wales Phase 2 Scheme, administered by WCVA.

Closing date: midnight 12th March 2021

Interviews: week commencing Monday 15th March 2021

Full Time (40 hours)

Salary: £25,000 to £28,000

Full job description and person specification can be found on our website.

Location: Flexible within England & Wales

Department: Business Development

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The Business Development Team has responsibility for overseeing the strategy for the markets we currently operate in, as well as those we seek to move in to. 

This role will be the Business Development Lead for the welfare market. The successful candidate will have a strong understanding of welfare and the key stakeholders within this market.  Candidates will demonstrate excellent stakeholder management skills and understanding of funding flows, competition, and the political environment and be driven by the desire to make the most difference to the people who come to us for help.

In this role, you will be responsible for researching and producing a targeted market strategy and account management plan, working with internal stakeholders to ensure the organisation has a clear vision of what we want to achieve in your lead market area and how we get there.  In a typical day, you will be working with colleagues from across the service to drive our market activity as well as meeting with and influencing external stakeholders.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.