Director jobs
Glasspool Charity Trust
Chief Executive Salary £75,000 + benefits
Glasspool is a UK-wide grant funder, established in 1939 with a permanent endowment from Richard Louveteau Glasspool, a Hertfordshire businessman and philanthropist. He experienced financial hardship as a young man, but when his income became more than enough to meet his personal needs, he started to provide financial support to individuals. He died in 1949, aged 65, but his legacy lives on in the Glasspool Charity Trust.
The charity was named the Association of Charitable Organisations (ACO) Charity of the Year in 2024 in recognition of our courageous and transformative approach to grant-making.
Background is less important than experience and personal qualities. The ideal candidate will:
Strategy:
· Ability to combine a commercial, entrepreneurial capability to identify and deliver growth
· A proven track record of turning a collective strategic vision into reality.
· Be intellectually curious and agile and an empathy with the culture and focus for future activities
Governance and Compliance:
· An understanding of the statutory, voluntary, and community sectors, along with the complexities of the environment in which Glasspool operates.
· Knowledge of effectively supporting charity trustees and boards to carry out their duties and responsibilities
· Commitment to equity, diversity and inclusion
Administration:
· Sound financial management
· Excellent administrative skills
· Knowledge and experience of using IT to enhance operational efficiency and effectiveness
Staff Management and Development:
· Experience of managing a small staff team
· As a leader, demonstrate a thoughtful, collaborative and engaging approach, to build on the strong existing culture.
External Relationships and Communication
· Experience of collaborative working, income generation and communications
· Demonstrate a track record of successful networking skills at a senior level
· To be the primary spokesperson for Glasspool
HOW TO APPLY
Please download further details of the position from our website:
For an informal confidential discussion call Richard Evans
Apply online with a full curriculum vitae detailing your skills and experience together with a maximum two-page Personal Statement clearly outlining your motivation to undertake the role and how you meet the competencies required for the position as stated in the Candidate Profile.
Closing date for applications: 16 July 2025
Long List interviews: 18 July – 30 July 2025
Final Panel Interviews: 18 & 19 August 2025
To find out more visit: Glasspool Charity Trust website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job Title: University Access Officer
- Salary: £14,742 (£24,570 full time equivalent)
- Closing Date: Thursday 3rd July, 11:30 am. Though if a candidate is found sooner, we may bring the deadline forward.
- Reporting to: Programme Manager
- Working pattern: Part time 3 days a week (Friday is compulsory + 2 days)
- Contract: 1 Year fixed term to August 2026.
- Job Location: Shirebrook Academy, Common Lane, Shirebrook, Mansfield NG20 8QF
- Interviews: Ongoing, but main day will be Tuesday 8th July (online).
- Start date: Monday 18th August 2025
About the organisation
The Access Project is an education charity; we believe that every young person can make the most of education, unlocking their potential and creating a fairer society.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are almost twice as likely to attend top universities as statistically similar students, according to UCAS.
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our safeguarding system is underpinned by a range of policies and procedures which encourage and promote safe working practice across the organisation.
Why work at The Access Project
People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from disadvantaged backgrounds access top universities. At The Access Project, we’re a friendly, collaborative, supportive and inclusive team, with passionate people working together in Delivery, Sales and Partnerships, Strategy, Finance and Operations to achieve to achieve our mission.
The vision of our people strategy is to enable and inspire all employees to achieve, grow, succeed and thrive. We regularly have opportunities for people to share their ideas in various working groups, generating strong teamwork across the organisation.
We value every individual who works at The Access Project and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they’re proud to tell people they work at The Access Project.
About our values
Empowerment - We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage - We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission
Impact - We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes
Inclusion - We respect and value individuality and engage diverse voices to achieve our mission.
Ownership - We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
University Access Officers are responsible for delivering The Access Project’s high impact mentoring programme to students across our partner schools. This role works with a caseload of students supporting them from the start of Year 10 up to the end of Year 11 to understand the pathway to a top university.
The role also involves project coordination, working with our schools, volunteers and teams across The Access Project to ensure our young people are fully supported and have the best possible chance of achieving social mobility and enhancing their future prospects.
This role is for a University Access Officer to work across one school., Shirebrook Academy. Our schools are shown on a map on our website.
Role responsibilities
- Work directly with young people mentoring a caseload of students in a professional and safe manner.
- Deliver our University Readiness programme through in-depth, targeted 1:1 mentoring sessions with Year 10 to Year 11 students.
- Assess student progress towards being able to make successful sixth form applications.
- Engage with students in school and enrol them onto the programme.
- Match students with volunteer tutors.
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance.
- Monitor the impact of tutorials and intervene as appropriate.
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor attendance to tutorials through weekly monitoring systems
- Lead on quality assurance of tuition pairings completing a caseload of drop ins.
- Upload information onto the Salesforce database (training is provided)
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Direct enrolled students to appropriate wider enrichment opportunities, encouraging both extra and super-curricular participation and reflection.
- Work with Enrichment & Events team and partner schools to deliver school trips to universities, including trip logistics and leading groups of young people on trip days.
- Lead on all student facing comms.
- Send regular summary updates to school as their key point of contact.
- Present at termly school meetings with Senior Management to report on programme progress.
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to communicate and influence with impact at all levels
- Able to deliver projects and manage administration accurately
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
- Can demonstrate a commitment to upholding the values and behaviours of good conduct
- Can demonstrate an ability to take action to keep young people safe and raise concerns
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support and supervision from your line manager (Programme Manager), as well as guidance from a Senior University Access Officer and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
25 days annual leave p.a. (pro rata) plus Bank Holidays and Winter closure.
PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
Employee Assistance Programme, a 24-hour helpline for staff
Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
Interest-free travelcard loans
Travel-allowance for expenses over £10 per day, where applicable
Cyclescheme loans
2 paid Volunteering Days and 1 Wellbeing Day
Employer’s pensions contributions (3%)
Learning and development opportunities
We welcome requests for flexible working arrangements
How to Apply
Please visit the Careers section on The Access Project website and apply online.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer, and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role, we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
Contact information
Please direct any queries to our website.
Please ensure that you complete all of the application form questions to enable us to shortlist your application for an interview, otherwise it will be disqualified automatically. Resumes and CVs will not be considered.
We support young people from under-resourced backgrounds to raise their aspirations, access top universities and achieve social mobility.

The client requests no contact from agencies or media sales.
About the role
This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.
You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Project management
Oversee project delivery across our organisation, ensuring quality and efficiency:
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Develop frameworks for project tracking and reporting.
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Manage and develop a team of project managers, providing resources and support.
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Monitor budgets and timelines across internal and external projects.
Financial management
Ensure financial sustainability and responsible resource management:
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Support financial planning and reporting with our board and senior leadership team.
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Oversee invoices, expenses and budget adherence.
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Assess financial risks and manage potential challenges.
Systems and processes
Build and maintain operational infrastructure that enables our effectiveness:
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Develop strategies, policies and procedures with our senior leadership team.
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Maintain and oversee our systems for efficient project tracking.
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Ensure agreed standards are met across our team and resolve operational issues.
Organisational growth
Drive strategic growth and development:
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Develop business strategies for growth across products, services and recruitment.
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Analyse our data to support strategic goals and tracking.
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Support our recruitment efforts and staff policy development.
What we’re looking for
Essential experience and skills
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Proven operations leadership experience, including managing teams and complex projects.
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Strong project management and delivery track record across multiple initiatives.
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Financial management expertise including budgeting, forecasting, and resource allocation.
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Experience with recruitment, performance management, and policy development.
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Experience with data management, reporting, and operational systems.
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Comfortable learning and adopting new technologies and processes quickly.
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Excellent communication skills, including ability to navigate difficult conversations professionally.
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High attention to detail and meticulous approach to operational standards.
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Ability to work remotely and manage diverse responsibilities with autonomy.
What we’d love to see
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Experience across different organisation types and sizes.
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Flexibility to work with different methodologies and systems.
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Risk management and compliance background.
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Comfortable representing the organisation to external stakeholders.
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Track record of implementing operational improvements and efficiencies.
Personal qualities
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You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.
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You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.
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You take personal accountability seriously and help build a culture where others take ownership of their work.
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You enjoy working in a collaborative team environment and building positive relationships across the organisation.
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You're aligned with our mission and values and are motivated by creating positive social change.
What we offer
Salary and benefits
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£49,500-£62,000 salary, depending on experience.
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Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
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Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
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Pension scheme and enhanced parental leave and sick pay.
Working arrangements
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Fully remote working (must be within 4 hours of central London).
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Access to office space in London when needed.
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Co-working space expenses available for those based outside London.
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Occasional travel to London may be required (up to twice a month), with expenses covered.
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Team away days around the UK (up to four times a year), with expenses covered.
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Full equipment and tech support provided.
Growth and impact
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Direct contribution to building people's power and making positive social change.
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Collaborative, mission-driven work environment with impact across the UK.
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Professional development opportunities including training and events (assessed on an individual basis).
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Clear growth pathway in an expanding team.
How to apply
Please note: this role is for UK-based candidates who have the right to work in the UK.
What to send
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Your CV (max. two pages).
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A supporting statement answering the questions below (max. two pages).
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Both documents as PDFs attached to your email.
Questions to address
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Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?
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How would you approach building operational systems for an organisation that values collaboration and accessibility?
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What attracts you to this role at Act Build Change specifically?
Next steps
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Submit your application by Fri 11 Jul 2025.
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First round interviews will begin from the week of 28 Jul 2025.
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The role will start from Oct/Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values.
This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity.
You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection.
The client requests no contact from agencies or media sales.
The Rainy Day Trust is seeking a Chief Executive Officer to lead our small but mighty charity as we enter an exciting new strategic planning cycle. If you’re an enthusiastic, dynamic leader ready to roll up your sleeves and drive real change for those who’ve worked in the home-improvement sector, this is your opportunity to steer an 182-year-old charity into its next decade.
About Us
The Rainy Day Trust provides practical, financial and emotional support to people who work - or have worked - in the home-improvement and enhancement industries (builders’ merchants, DIY, garden centres, tradespeople and related sectors). We deliver grants, debt relief, apprenticeship funding, fuel-poverty assistance, legal advice, counselling and e-learning, partnering with industry peers to tackle poverty through both direct intervention and prevention. We pride ourselves on punching above our weight to ensure every beneficiary lives with dignity.
The Role
As CEO, you will work in partnership with the Board to finalise and own our new five-year business plan, ensuring its successful delivery. You’ll combine strategic vision with hands-on leadership. overseeing service delivery, fundraising, financial stewardship and regulatory compliance, while modelling our core values of transparency, fairness, energy, inclusivity and compassion.
Key Responsibilities
- Strategic Leadership: Co-create, implement and evaluate the new five-year strategy, business plan and budgets.
- Operational Management: Lead a small core team and manage partner relationships (e.g. Maximus for casework). Ensure high-quality, cost-effective service delivery and robust risk controls.
- Income Generation: Devise and deliver a diversified fundraising strategy (corporate partnerships, events, digital campaigns) to secure financial stability in a demanding climate.
- Governance & Compliance: Act as Nominated Individual to the Charity Commission; support the Board in trustee recruitment, training and governance best practice.
- External Relations: Serve as chief spokesperson; build and sustain partnerships across the home-improvement sector to raise awareness and influence.
- Culture & Values: Foster an organisational culture of learning, innovation, professionalism and integrity that reflects our values at every level.
Key Details
- Job Title: Chief Executive Officer
- Salary: circa £70,000 per annum
- Contract: Permanent, full-time (evenings and occasional weekends; UK travel required)
- Location: Head office in Bromsgrove, Worcestershire, with travel across the UK
Person Specification
Essential
- Graduate or equivalent vocational qualification.
- At least 10 years’ senior-management experience in a comparable organisation (charity, social enterprise or commercial).
- Proven track record of income generation across varied channels.
- Experience of strategic planning, budget management and regulatory compliance (Charity Commission, SORP).
- Strong leadership skills: able to inspire small teams and foster collaborative partnerships.
- Excellent communicator, both orally and in writing; adept at presenting complex issues succinctly.
- Financially literate: able to interpret spreadsheets, set forecasts and manage risk.
Desirable
- Experience in the home-improvement, construction or retail sectors.
- Familiarity with mental-health or preventative-welfare work.
- Background in formal collaborations/joint ventures.
Attributes
- Values-driven, demonstrating integrity, empathy and inclusivity.
- Strategic thinker with a results-oriented, commercial mindset.
- Resilient under pressure, well organised and adaptable to changing priorities.
- Curious and innovative: open to new ideas and continuous learning.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 30th June 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)
About us
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
Drive a consistent, user-centred experience across the applicant, client, and volunteer journeys by leading service improvements, coordinating cross-team delivery, and using data and feedback to inform continuous enhancement.
Key Activities
- Review end to end applicant and volunteer journey and ensure delivery within and across teams
- Oversee the distribution of national support for applicants across the regional client advisors teams
- Manage the experience of hearing loss services through volunteers, to ensure volunteers are well utilised and engaged within their role, and clients needs are thoroughly met
- Review criteria for volunteers and clients to ensure standards are maintained and expectations are met
- Meet regularly with colleagues across services to ensure systems thinking and consistency of experience for users
- Development of interventions when user experience can be improved, utilising the Services Design team
- Lead on the roll out of new initiatives to enhance user experience
- Review data from feedback systems, and ensure delivery standards are maintained across the applicant/client journey and volunteer teams
- Marcomms Collaboration and liaison for story gathering
- Interact with Power Bi to provide timely reports and metrics
- Delivering puppy training framework and representation and volunteers
- Reinforce the regional representation of volunteers throughout the organisation
- Lead on developments to continually improve volunteer experience
- Work in close collaboration with Service Engagement Manager to ensure volunteers are positively engaged within their roles
- An advocate for all services volunteer voices and perspectives, ensuring they are represented and listened to
- A guardian of volunteers within the team, ensuring their needs are met to enable them to aid delivery of services
- Establishing support frameworks
About you
Knowledge, Skills, Strengths and Behaviours
- Empathy: Understanding user needs and perspectives, along with the ability to build strong relationships and trust
- Communication: Ability to communicate effectively across departments and with external stakeholders, with experience of managing multi-disciplinary teams
- User Experience Design and Strategy: Knowledge and understanding of holistic user experience strategy
- Analytical Thinking: Data-driven decision-making and problem-solving
- Customer Journey Mapping: Use data-driven insights to inform improvements and track the partner experience over time
- User Research and Feedback: Analyse behaviour, preferences, and feedback to create actionable insights for enhancing strategies
- Project Management: Ability to manage projects, timelines, and resources efficiently, excellent time management
- Cross-Functional Collaboration: Collaborate with internal teams to ensure decisions align with business objectives
- Problem Solving and Conflict Resolution: Address issues or concerns raised regarding the user experience, working quickly to resolve any challenges
- Stakeholder Communication: Present insights, updates, and progress on projects to stakeholders at various levels of the organization
- Technology Proficiency: Familiar with analytics platforms to track and analyse interactions and behaviours
- Ability to think strategically and objectively: Experienced with working independently, take initiative, influence and negotiate at high level and with a variety of stakeholders. Clarity in thinking ability to negotiate, form strategy
How to apply
As part of the recruitment process, we are requesting:
- A comprehensive CV
- A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)
Closing date: 27 June 2025
About the role
Looking for a role where your relationship skills can help protect the planet? Join ClientEarth’s Philanthropy team and help grow the support we need to drive real change. ClientEarth is a leading environmental law charity working across four impact areas: Climate, Nature, Health and Justice. You will manage a mix of donors from individuals to foundations and work with teams across Europe to build lasting partnerships. This is an exciting opportunity to be part of a collaborative and creative development team that supports a purpose driven organisation.
Meet your Manager
In this role you will be managed by Sebastien De Menthon who is a Philanthropy Manager and joined ClientEarth in 2022, based in London. Sebastien discovered ClientEarth while studying anthropology and law at university. The high-leverage legal approach to achieve tangible progress on the climate and biodiversity crisis was immediately appealing. Since joining ClientEarth as a Philanthropy Officer, Sebastien has progressed to the Philanthropy Manager position where he supports and oversees two members of the Philanthropy Team. He has found that working in the Philanthropy Team has been a fantastic way to support ClientEarth's mission while learning about the world and developing skills in relationship management and communication.
Main Duties
- Actively manage donor relationships across assigned portfolio of largely UK supporters with first class stewardship and reporting to secure renewals and uplifts of approximately £1m per annum.
- Develop the pipeline of new donors through effective prospect research, network mapping and connecting with new contacts at external and internal events as a representative of ClientEarth
- Support the Philanthropy Manager, Philanthropy Lead for Europe and all the Philanthropy team to create the conditions for success in the European Philanthropy Team. Collaborating with colleagues across Europe inclusively to achieve shared goals, strengthen processes and model ClientEarth’s core values of courage, collaboration, integrity and care
- Keep up to date with fundraising trends and ensure these are worked into internal activities and planning
- Build a strong network of internal relationships across programme teams to facilitate engagement between legal staff and donors
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of providing best practice donor stewardship and relationship development with demonstrable evidence of securing or managing five and six figure gifts (essential)
- Experience of identifying, cultivating and soliciting prospects (essential)
- Experience of raising funds from donors in different geographies (desirable)
- Ability to influence internal and external stakeholders to achieve fundraising objectives (essential)
- Ability to represent ClientEarth with a range of external stakeholders both in-person and online (essential)
- An interest and understanding of environmental issues (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties
Using the power of the law to protect life on Earth.



The client requests no contact from agencies or media sales.
The Administrator at Western Forest will provide essential support in administrative tasks primarily supporting the financial, reporting and programme management elements of the programme. The Administrator will play a key role in maintaining accurate records, supporting financial processes and ensuring timely processing of documents and claims.
We are England's Community Forest for the West of England, now hosting the Western Forest, England's first new national forest!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.
This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.
If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.
The client requests no contact from agencies or media sales.
Pecan is looking for their next CEO who can lead their staff teams and volunteers to take their incredible work forward and be able to have even more impact in the community.
Pecan are passionate about transforming the lives of those in their local community through: holistic practical and emotional support to those in their time of need, both in the moment and empowering lasting change; by connecting services and working in partnership, including with local churches, businesses, charities and councils; and by putting kindness, belief and hope at the heart of everything they do.
About you:
The next CEO will be someone with a passion for the impact Pecan is delivering and a heart for relationship building; committed to making a difference in the lives of the disadvantaged in Peckham.
You will bring your dynamic leadership experience, ideally gained in the charity or not for profit sector, with a range of knowledge and skills across people management, strategy development, operational oversight, fundraising, governance and finance. Your leadership, energy and care will enable staff and volunteers to be their best.
You will use your stakeholder and networking skills to connect with empathy with people from a wide variety of background and faiths, including staff, volunteers, clients of services, funders, other charities, member churches and other local stakeholders; in order to inspire support and strengthen purposeful collaboration.
You’ll have both a practical and strategic approach. You’ll bring the ability to be more hands-on in ensuring Pecan is working well operationally; plus take a deep and practical interest in the on-the-ground projects they run. To complement this, you’ll be able to step back to see the strategic picture. You’ll bring vision and new ideas, combined with great listening skills, humility and the ability to unite stakeholders around the chosen direction.
Ideally, you’ll have a good understanding and experience of our Peckham community, but if not, you’ll bring a strong understanding of communities who may have a similar profile, with a commitment to get to know the community that Pecan serves.
As a Christian charity, there is a genuine occupational requirement in Pecan’s Articles for the CEO to be a Christian. Part of your role will be to nurture key relationships with local churches, so you’d be comfortable in a church context and to pray with and talk to them about opportunities to support the work of Pecan. You will also be able to lead a workforce of diverse faiths.
You may already be in a CEO role (interim or otherwise), or you’re in a leadership role that has the ingredients we are looking for and you’re ready to take your next step. Or perhaps you want to move out of the corporate world and feel your experiences to date will set you up well for this role.
We want to hear about any professional or personal experiences that could contribute to your success in this role too!
What we can offer you:
Salary: Circa £60,000 - £65,000 per annum, negotiable dependant on experience. Reviewed on an annual basis.
Location: Pecan, 121a Peckham High Street, London SE15 5SE.
Some hybrid working available with a minimum of three to four days on site a week. Initially there may be more in person time required as you connect with colleagues and our impact services.
Hours of work: Your contracted hours are 36 hours per week.
Pension: Pecan will provide a pension contribution of 8% of salary.
Life Assurance: Life Assurance cover of four times annual salary.
Holiday: 30 days annual leave; plus Bank Holidays.
Probation: The role is subject to a 6 months’ probationary period.
For more details and how to apply for the role, please download our candidate application pack which is available from our recruitment consultant’s website.
The closing date for applications is 9am on Monday 23rd June 2025.
Interviews will take place on Thursday 3rd July 2025.
No agencies please.
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is seeking a Strategic Communication Lead, Wales to drive forward our ambitious communications transformation. This newly created role sits at the heart of our restructured communications function, designed to deliver our strategy "It Starts with Community" and shift our focus to demonstrating the powerful impact communities have across the UK. It is essential that you are a Welsh-speaker.
As we build a new, integrated approach to communications across the UK, this position offers an exceptional opportunity to shape how we tell our story. Playing a strategic leadership role, you will be the vital bridge between our grant makers and communicators, working in a matrix manner with the senior leadership team in your country and our wider communications team to solve problems and generate successful communications and engagement campaigns.
You will provide strategic leadership on communications and external affairs, working across two areas of responsibility: a specific country within the UK and one of our four missions. Your ability to create powerful alignment between these areas will be essential to success.
Your deep understanding of the devolved context and stakeholder landscape will help build the Fund's influence with regional decision-makers and opinion formers while advancing UK-wide objectives. You will also be an ambassador for the Fund's work, maintaining a strong network in your country.
We are looking for an experienced communications strategist with extensive knowledge of the local political, media and stakeholder landscape. You should bring a sophisticated understanding of how communications can drive organizational objectives and a proven track record of leading integrated campaigns. Your background might include senior communications roles in government, the VCSE sector, or complex organizations operating across devolved administrations, where you've demonstrated ability to navigate diverse stakeholder environments and translate strategic goals into impactful communications activity.
Key responsibilities
- Lead strategic communications for one Funding portfolio and one mission area, ensuring integration with business planning
- Build and lead matrix teams to deliver integrated communications campaigns
- Develop and implement communications plans that drive engagement with key stakeholders
- Provide senior counsel on reputation management and crisis response
- Act as senior regional point of contact for communications and external affairs
- Ensure consistent messaging across all customer journey touchpoints
- Represent the Fund with key external stakeholders and opinion formers
Location: You will be expected to be based in the country you will be supporting. We have a hybrid approach to working with work pattern and exact location agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Leeds, London, Manchester, Newcastle and Newtown.
Interview date: Friday 11th July
On application, please align your supporting statement to the criteria below
Essential criteria
- Extensive experience in developing and delivering strategic communications and engagement in support of organisational priorities, including planning and executing media, marketing and external affairs
- Strong influencing skills with both internal colleagues and external partners
- Significant experience in building and leading high-performing teams in a matrix-management setting
- Demonstrable understanding of public affairs in devolved governments
- Experience providing strategic communications counsel to senior leaders including at times of reputational risk
- Experience in leading crisis communications
- Excellent project management skills in a complex organisation with competing deadlines
- Demonstrable experience in using data and insight to inform and deliver communications campaigns.
Desirable criteria
- Experience working across multiple regions or countries
- Track record of developing innovative communications approaches
- Experience in one or more of our mission areas
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
We're looking for a passionate, values-driven CEO to guide our charity into its next inspiring chapter.
The Coalition registered as a charity in December 2023. We have spent the last 18 months developing the infrastructure of the organisation so we can meet the Charity Commission requirements. We developed a short strategic plan for a 2 year period to ensure we had all of the foundations in place to capitalise on our new charity status. This strategic plan ends in November 2025.
The CEO will set a new five-year strategy for the organisation by building on the solid foundations of the 2 year strategic plan and maximising the opportunities that charity status provides.
The CEO will have oversight across the whole organisation, often acting as the external ‘face’ of The Coalition with our stakeholders and partners. As such, they will represent us, and enable the Disabled community to have their voices heard to achieve equality and independence for Disabled people and those with long-term health conditions. The CEO will promote the Social Model of Disability and champion accessibility across all services in Surrey.
We are run and managed by Disabled people for Disabled people. Our aim is to campaign and promote the rights of Disabled people to live independently
The client requests no contact from agencies or media sales.
VOX (Voices of Experience) Scotland is recruiting for a Policy & Participation Officer to support the team based at our Mental Health Foundation Glasgow office.
Deadline: 5pm on Monday 23 June
Location: Glasgow
Salary: Starting salary £32,604 (pro rata to 0.6 FTE)
Hours: Part-time, 19.2 hours per week (as part of our 32-hour week pilot and may revert to 21 hours after July 2025)
Contract type: This is a fixed term role ending 31st March 2026
VOX is Scotland’s national voice on mental health, we represent our members’ views to Scotland’s politicians and health professionals to make sure Scotland’s laws and mental health services reflect our members needs and interests. VOX’s Board of Directors includes individuals who have lived and living experience of mental ill health. The role of the Policy and Participation Officer will be to work alongside the VOX Senior Development Officer to progress the key aims within VOX’s business plan, including delivering on specific project and policy objectives and achieving required outcomes.
What does the role involve?
- To support VOX Scotland respond to consultations which will influence the policies and laws in Scotland which impact people living with mental illness.
- To gather insights and experiences from our members and the wider public to enable us to deliver research and evidence around the experiences of people living with mental illness.
- To help develop opportunities for those who have, or have had mental distress to influence the development of services with which they may engage.
What skills, knowledge and experience are we looking for?
- Demonstrable knowledge and understanding of human rights, social justice issues and the inequalities encountered by those who have experienced mental health problems.
- Demonstrable ability to engage with the Scottish Policy, service and practice environments (mental health and social justice).
- Demonstrable relevant experience in working within the Mental Health or related field.
About us
Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health.
Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive.
We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk.
The Foundation is the home of Mental Health Awareness Week.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application form by clicking 'Redirect to recruiter'. Please note that all sections of the application form should be completed as CVs alone will not be accepted. Applications will close at 5pm on Monday 23rd June and we are unable to accept late applications. Interviews are planned for either 11th July or 14th July.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home for full time staff, pro rata for part time staff.
We look forward to hearing from you!
Our vision is good mental health for all.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Be the heartbeat of a vibrant LGBTQ+ mental health charity. Join MindOut as our Administration Assistant and make a real difference every day.
Are you a highly organised, proactive person who thrives in a busy, purpose-driven environment? MindOut is looking for an Administration Assistant to support our dedicated team in Brighton. This is more than just an admin role — you’ll be the first point of contact for many of our service users, volunteers, and partners, helping to keep our operations running smoothly and compassionately.
You’ll play a key role in:
- Supporting recruitment, training, and onboarding of staff and volunteers
- Managing databases, reports, and internal systems
- Helping to shape our communications through newsletters, social media, and events
- Supporting with tasks relating to finances and accounting
- Operational office support
- Supporting with events and engagement activities
- Contributing to a workplace that values inclusion, mental health awareness, and LGBTQ+ empowerment
We offer:
- A full-time role (35 hours/week) based in Brighton with hybrid working options
- A salary of £23,000 FTE
- A supportive, inclusive team culture where your voice matters
If you’re passionate about LGBTQ+ rights, mental health, and making a tangible impact through your organisational skills, we’d love to hear from you.
We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued.
Employee Benefits include:
- 29 days annual leave + Bank Holiday
- One day off for your birthday each year
- Flexible working
- Hybrid working
- Access to our EAP (Employee Assistance Programme)
- Up to 5% employer contribution towards your pension
Please ensure you submit a cover letter with your CV (maximum two pages each) referencing your skills & experience with regard to our core purpose and person specification outlined in the job description.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.