Director of business support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a results-driven Digital Marketing Manager to take ownership of our paid media, social, and aggregator growth channels. This is a hands-on role where you’ll shape strategy, manage agencies, and deliver measurable results across both B2B and B2C campaigns.
You’ll oversee paid campaigns (Google Ads, Meta, TikTok, LinkedIn, Bing), craft engaging organic social content, and manage key partner relationships—all while mentoring a growing team. With full responsibility for budgets and performance reporting, you’ll have the freedom to innovate, optimise, and show real ROI.
This is an exciting opportunity for a digital marketer who loves combining creativity with data, thrives on responsibility, and is ready to play a pivotal role in scaling our brand.
Key Requirements
- Proven experience in digital marketing, with strong expertise in paid media and social content.
- Hands-on knowledge of Google Ads, Meta, LinkedIn, Bing, and Google Analytics 4.
- Skilled in managing multi-channel campaigns, budgets, and performance reporting.
- Track record in growing brand social channels and delivering measurable growth.
- Experience managing agencies, external partners, and at least one team member.
- Strong communicator with a data-driven mindset and creative approach.
Must be available to travel to our Kingston office twice a week.
Please see full job description attached below.
We help charities find people who share their purpose, faster, easier and fairly.





Location: South London Centre with an expectation of 2 days a week in the centre
At The King’s Trust, every donation helps transform the lives of young people, and behind the scenes, great data and insight make that possible. As our Supporter Data & Insight Executive, you’ll play a vital role in shaping how we understand our supporters, driving smarter decisions and more impactful fundraising.
From building dashboards and analysing trends, to delivering actionable insights that help teams connect with supporters in meaningful ways, you’ll be at the heart of data-driven change. You’ll also develop efficient processes and reporting that ensure fundraising performance is measured, understood, and continuously improved.
This is an opportunity to blend technical skill with purpose, joining a collaborative team where your work will directly influence how we grow income and create opportunities for young people across the UK.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This role will be known internally as Supporter Care Executive*
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st September 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.
Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.
We are seeking a Trusts and Foundations Manager to join our fundraising team.The Trusts and Foundations Manager will join a successful, yet ambitious team focused on building new stewardship and cultivation products to engage trusts and grow our supporter base. Working closely with colleagues from the other teams, the Trusts and Foundations Manager will identify new funding opportunities and steward existing partnerships.
The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger. They must bring experience of identifying potential new partnerships, securing gifts, and ongoing stewardship. We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.
Closing Date: 3-Oct-2025 23:30 Planned date to begin interviews: Wednesday 8th and Thursday 9th October 2025.
Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.
- As a UK based position, candidates must have the right to work in the UK
- We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
- Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
- If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: 12 Months Maternity Cover
Interviews: 7th and 8th of October
Young people need us more than ever, and at The King’s Trust, you can help make sure we’re there for them. As Head of Individual Giving and Legacies, you’ll play a crucial role in developing two of our key income streams over the next 12 months, inspiring thousands of supporters to back our work and securing long-term pledges that transform futures.
Next year is a particularly exciting one as it’s our 50th anniversary, so you’ll design and deliver powerful campaigns that encourage supporters to give again, attract new donors, and grow legacy commitments year on year. From shaping innovative fundraising products to creating meaningful supporter journeys, your leadership will ensure our donors feel connected, valued, and motivated to continue their support. With a talented team to guide and inspire, you’ll drive creativity, collaboration, and impact, turning generosity into life-changing opportunities for young people across the UK.
Perks for working at The King’s Trust International:
- Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
- Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
- Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
- Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
- A free employee assistance programme (EAP) to support your mental wellbeing.
- KTI will contribute 5% of your salary to the workplace Pension Scheme
- Generous life assurance cover (4 x annual salary)
- In-house and external training opportunities available throughout the year
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Hospice at Home Transformation and Operations Manager
Fixed term for 20 months
£63,550 per annum plus on-call (WTE based on 37.5 hours per week)
37.5 hours per week
Locations: The Beacon, The Hospice, Headway House Farnham, and our communities
Are you an experienced healthcare leader passionate about compassionate, community-based end-of-life care?
Phyllis Tuckwell is transforming how we deliver our Hospice at Home Services – we’re looking for a Hospice at Home Transformation and Operations Manager to lead this change. This is a unique opportunity to shape innovative care models ahead of our new hospice opening in 2026, while managing and inspiring our dedicated community teams.
“For everyone to have the best possible experience at the end of life.”
This role is perfect for a dynamic, compassionate, strategic and strong operational leader with a passion for inclusive care, change, and collaboration. You'll play a central part in shaping our service models, embedding continuous improvement, and inspiring teams to deliver exceptional care to people in their homes.
As our Hospice at Home Transformation and Operations Manager, you will:
- Lead the transformation and daily operational delivery of our Hospice at Home services.
- Collaborate across the system to improve outcomes for patients and families.
- Manage a team of dedicated professionals, supporting and empowering them through change.
- Shape and embed new models of care aligned with population needs and our new hospice opening in 2026.
- Be a visible, values-driven leader, championing inclusion, equity, and evidence-based practice.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You:
We are looking for someone with
- Experience in service transformation and senior operational management in health or social care.
- Understanding of community-based care, ideally in palliative, oncology or frailty services.
- Knowledge of project management, stakeholder engagement, and quality improvement.
- A passion for compassionate, person-centred care, aligned with our values.
- A collaborative approach, ready to work across boundaries and lead with kindness, clarity and purpose.
For a full list of essential requirements, please refer to the job description and person specification document.
About Us:
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our staff are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website under Patient Stories.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Continuation of NHS Pension or Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
You will have
- The chance to make a meaningful impact in a forward-thinking hospice committed to innovation.
- A supportive, inclusive team culture where leadership, education, and wellbeing matter.
- Professional development opportunities and a culture of reflective practice and growth.
- Flexible working and community-based work across our Farnham and Guildford sites.
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- Clinical supervision and support
- 96% of our staff are proud to work for Phyllis Tuckwell*
*Birdsong and Hospice UK Staff Survey 2025
For further information regarding the role or to arrange an informal visit, which is encouraged and welcomed, please contact Catherine van’t Riet . If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.
Closing date for receipt of applications: Wednesday 1st October 2025
Interviews to be held: Week commencing Monday 6th October 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trusts and Foundations Manager
Alton, Hampshire (flexible/hybrid working considered with a minimum of one day per month at Head Office)
37.5 hrs per week or Part Time considered. Permanent
£35,000 to £39,000 a year, dependent on experience
About the role
For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
We are looking for a passionate, talented Trusts and Foundations Manager to join our ambitious, successful Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 as we approach our new 5 year fundraising strategy.
This role is responsible for managing and developing the charity’s portfolio of Trusts and Foundations, securing significant gifts and growing the long-term potential of this portfolio (target for this 12 months period is £378,000). There are no direct reports, however the successful candidate will be expected to work closely with Senior Management Teams, other departments and stakeholders to build and develop cases for support to help fund our much-needed work.
The successful candidate will utilise their expert writing skills to shape those cases for support into compelling, high-quality proposals and reports.
Building relationships with a wide range of audiences including funders is key. Inspiring them to support kidney patients across the UK and engage with the kidney community, enabling them to tell their stories and better communicate how larger trust grants can make a real difference for people with chronic kidney disease.
A dynamic, self-motivated, ambitious and pro-active fundraiser is required for this role, demonstrating enthusiasm for the projects and services we are seeking funds to support.
About you
The ideal candidate for this role will have experience and a proven track record of successful income generation and delivering against targets.
You will have demonstratable experience in researching potential Trust funders, submitting compelling proposals, securing funding and project managing successful bids through to completion of the grant award.
You will also have a background in report writing and demonstrating grant impact whilst being able to build relationships with funders, individual/major donors and senior stakeholders.
Experience of providing excellent supporter care, building mutually beneficial long-term relationships with funders is a must for this role.
Key responsibilities
Research and process management
- Work closely with our Director of Patient Support Services (Patient Grants, Hospital Grants, Advocacy and Counselling) to fully understand our work, and with our Director of Finance to fully understand the costs of delivering our work
- Build strong cases for support, ensuring that you have all the information needed to create compelling proposals and reports for high and mid-value funders
- Research and identify prospective trusts and foundations and other grant giving bodies
- Grow and maintain a strong trust funding pipeline, creating new trust prospects for our priority funding areas
- Develop our long-term trusts and foundations strategy, and agree ongoing budgets and targets for this income stream
- Maintain accurate records including tracking and analysing opportunities, results, and outcomes
Fundraising
- Identify and manage a pipeline of high-value prospects and opportunities which have the potential to deliver five- and six-figure grants
- Work with colleagues across Kidney Care UK to develop and submit high-value and high-quality trust and foundation bids for a range of short, medium and long term projects
- Develop relationships with the Senior Management Team and other key stakeholders across the charity maximising every opportunity for cultivation and development
- Champion ways of working with the kidney community to enhance your fundraising approaches
- Plan and organise opportunities for funders to view Kidney Care UK’s work first-hand, ensuring all safeguarding procedures are followed and met
Reporting
- Compile comprehensive and compelling progress reports to feed back to grant makers in a timely fashion and incentivise continued support
- Alongside the Director of Finance prepare accurate budgets detailing spending of specific grants
- Draw down on any multi-year grants as outlined in our annual budget
- Provide briefing notes and income pipeline on donor activities and potential funding opportunities
Employee Benefits:
Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan
We are the UK's leading kidney patient support charity





The client requests no contact from agencies or media sales.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.
We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.
We are looking for someone who has:
- Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
- Experience of selling training programmes to businesses
- Experience in developing engaging and impactful partnership proposals and training propositions
- Ability to work independently
- Excellent interpersonal skills and the ability to develop strong relationships at all levels
The main purposes of the Development Officer role are:
- Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
- Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
- Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
- Contributing to applications and events in support of fundraising from other sources
The client requests no contact from agencies or media sales.
We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation.
You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strength based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system.
You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.
Vacancy Reference Number: 81793
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
About You
The ideal candidate will have Relevant post-graduate business degree preferred. Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation. Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations. Proven track record of success facilitating progressive organisational change and development within a growing organisation. Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
Bring strong mentoring and coaching experience to a team with diverse levels of expertise.Passion for MAP’s mission and commitment to MAP’s values.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on all these areas as well as on legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical matters under their responsibility at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Provide strategic leadership for supply chain management at MAP to ensure an efficient, effective and accountable supply chain policies and practices that meet MAP’s needs.
- Ensure a robust framework and system for identifying, assessing and mitigating risks across thenorganisation in line with MAP’s risk appetite.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the teams under their responsibility.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong internal controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Relevant post-graduate business degree preferred.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
The client requests no contact from agencies or media sales.
Head of Alumni Engagement, Saïd Business School, University of Oxford
38 days’ holiday | USS pension scheme | Hybrid working
Saïd Business School blends the best of new and old. Founded in 1996, the School is a young, vibrant and innovative business school that is deeply embedded in a 900-year-old world-class university. With a focus on tackling complex world-scale challenges, the School prepares business leaders for the task of making the world a better and more equitable place.
The Leadership Team has recently developed an ambitious five-year plan for the School and Oxford Saïd is now entering an exciting new phase in its evolution. Securing increased levels of philanthropic income and deep levels of alumni engagement will be a critical element in the successful delivery of the new strategy. The School has therefore been investing in growing their Development & Alumni Relations team, including the creation of this senior role of Head of Alumni Engagement.
The Head of Alumni Engagement will support the Associate Director of Alumni and Supporter Engagement in fostering lifelong relationships with the School's extensive alumni network. This includes overseeing alumni volunteering, events, communications and initiatives to increase alumni participation and giving.
Success in this role will be underpinned by your professional experience in alumni relations or managing membership communities. You will bring exceptional communication, organisational and interpersonal skills, and a demonstrable ability to engage senior stakeholders, manage volunteers and oversee complex budgets. A strong track record in delivering high-profile events, evaluating engagement strategies and working collaboratively across teams is essential, along with some experience of managing others and regular giving.
This is an exceptional opportunity to make a strong impact within a global community and at an exciting moment in this institution’s trajectory. It will take a creative and strategic engagement professional to understand and galvanise the School’s community, and win their support. In return, you will get to work within an ambitious and growing team, and an excellent benefits package will be available to the successful candidate, including enhanced access to executive education and professional development.
At Saïd Business School we believe in fostering a diverse and inclusive work environment where everyone can thrive. We welcome applicants from all backgrounds and communities to bring their unique perspectives and experiences to our team. Join us to build a brighter, more equitable future, where we celebrate diversity, advance equity, and nurture inclusion across everything we do.
For a confidential conversation about this exceptional opportunity, please contact our recruitment partners at Richmond Associates.
Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment process.
Closing date for applications is 09:00 on Thursday 18th September 2025
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To do this, we’re looking for someone with a proven track record of securing partnerships or clients. This could be cause-related marketing, sponsorship or previous B2B sales.
Taking a sector-led approach, focusing initially on pharmaceutical and eye-themed industries, you’ll be in charge of developing and delivering high value and high impact partnerships. With a starting pipeline of warm prospects identified through our organisation’s existing contacts, you’ll be in charge of developing and delivering partnerships.
Perfect for someone stepping up from a Senior Partnerships Manager or equivalent role, you’ll act as the ‘Head’ and ‘Shoulders’ of our corporate team. You’ll be supported with strategic thinking by our Director of Income & Transformation and supported in the doing through our work with agency Fireside Fundraising.
This is a unique opportunity to make a meaningful impact—helping us beat a growing health problem across the UK.
Please note: this role will require occasional travel across the UK
Responsibilities:
● Hit our evidence-based income targets by working on a strong, qualified pipeline of corporate prospects.
● Create tailored plans, proposals, and presentations to inspire partners.
● Lead negotiations and contracts to secure mutually beneficial partnerships.
● Provide a solid, satisfying partnership experience that means companies keep coming back year after year.
● Identify new opportunities for growth with our existing partners - whether through referrals to their network or within the company itself.
● Adapt our existing corporate partnerships strategy as needed, ensuring we have accurate forecasts.
● Stay on top of trends across business and charity sectors.
Experience:
● Background in a sales or fundraising environment and proven experience securing partnerships worth at least £50,000.
● Strong track record in building and maintaining both internal and external relationships that support organisational objectives.
● Successful track record of achieving financial targets.
Specific knowledge and skills
● Proven ability to build compelling, tailored partnership proposals and deliver persuasive presentations to senior and board-level decision-makers.
● Confidence in representing the organisation externally, influencing stakeholders, and communicating complex ideas with clarity and impact.
● Experienced in working collaboratively with internal and external teams to secure high value partnerships sharing insights and best practices across functions.
● Proven ability to actively listen to what an organisation needs, including reading between the lines, and flex what’s provided to them accordingly.
We provide a great working culture and offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
Macular Society is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:
• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability in the covering letter/application email
• Where the minimum (essential) criteria have been met, we will provide an opportunity to request any reasonable adjustments for the interview and/or the role.
We want to be an inclusive and diverse employer reflecting the community we serve and welcome applications from all parts of the community, in particular people with lived experience of sight loss.
The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary: £42,140 - £46,240 plus, £3,827 Inner London Weighting OR £480 homeworking allowance per annum (£33,712 - £36,992 plus, £3,061.60 Inner London Weighting OR £384 homeworking allowance per annum for part-time, 29.6 hours per week)
Location: Various areas across London
Hours: 29.6 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
· Proven leadership experience managing services for vulnerable children, young people, and families.
· Strong background in team management, budget oversight, and quality assurance.
· Skilled in stakeholder engagement, partnership building, and service development.
· Experience with tenders, funding bids, and strategic growth.
· Knowledge of safeguarding, compliance, and data-driven performance monitoring.
· Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
· Excellent communication, project management, and organisational skills.
· A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Follow the link to our website and click 'Apply Now' below to complete our online application form
· Interview date: Held in person on Monday 20th October 2025 at Family Action’s Head Office in London
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Maternity Cover 12 months
Location: Leeds and Newcastle
Interviews: 9th of October
We’re looking for a dynamic Delivery Manager to drive our partnership development work across Leeds and Newcastle! This is an exciting opportunity to lead a team of passionate Youth Development Leads, building and nurturing partnerships that directly benefit young people and help scale our impact in two of our key regions. You’ll work closely with employers, training providers, and community organisations to co-create local solutions and open up meaningful education, training, and employment pathways.
This role sits at the heart of our delivery model, blending operational leadership with strategic relationship building. You’ll be managing performance, ensuring compliance, spotting new opportunities, and helping to shape place-based delivery plans that are grounded in what young people need right now.
The successful candidate will need to travel regularly between Leeds and Newcastle to support their team and develop relationships with local partners, so flexibility and a love for collaboration are key! If you’re ready to step into a role that combines people leadership, partnership growth, and a clear focus on outcomes for young people, we’d love to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Delivery Manager - Partnership Developments?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Delivery Manager - Partnership Developments!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
At Havens Hospices, we have a fantastic opportunity for a skilled fundraising manager to make a real impact in their community, shaping the future of individual giving at the charity.
As the Individual Giving Fundraising Manager, you will lead the development and delivery of our Individual Giving strategy, placing donors at the heart of everything you do.
With a strong focus on both acquisition and retention, you will design and implement engaging campaigns across a range of income streams, including Direct Mail, Regular Giving, Lottery, Legacy, and In-Memory giving, line managing a small team of Fundraising Officers.
Working closely with colleagues across the organisation, you will help to expand our digital fundraising efforts and ensure every supporter enjoys a consistent, meaningful experience. You will monitor performance, uphold compliance, and champion best practice in individual giving, driving long-term support and sustainable growth for our cause.
In this role, you will lead the planning, delivery, and evaluation of a diverse range of individual giving fundraising activities, you will manage campaigns end-to-end—from shaping the proposition and signing off creative, to overseeing budgets and analysing performance to drive continual improvement.
Working closely with other Fundraising Managers, you will contribute to delivering the departmental strategy, meeting income targets, and managing budgets effectively.
You will also take the lead on key fundraising projects, promoting a collaborative culture both within the team and across departments.
A key aspect of the role involves partnering with the Marketing and Engagement teams to strengthen digital fundraising and donor acquisition strategies, ensuring a joined-up and impactful supporter journey.
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions.
The client requests no contact from agencies or media sales.