Director of charitable operations jobs in Cambridge, cambridgeshire
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The Director of Charitable Impact is a senior leadership role responsible for defining, driving, delivering (operating), and evidencing Ben’s charitable impact. The postholder will lead the strategic and operational delivery of health, wellbeing, and support and specialist services, ensuring the charity demonstrably improves lives while strengthening its position as a credible, trusted health and wellbeing charity and thought leader for the automotive community.
Job Title: Director of Charitable Impact
Organisation: Ben – Motor & Allied Trades Benevolent Fund (The Automotive Industry Charity)
Location: Home Based, UK (with regular travel)
Salary: c. £80,000 – £90,000 per annum + £5,000 car allowance
Reports to: Chief Executive Officer
Direct Reports: Support Services Lead and Specialist Services Lead
This role combines strategic leadership, operational performance, service innovation, impact measurement, and external influence to ensure Ben delivers meaningful, measurable, and visible outcomes for those who need it most.
Key Responsibilities
Strategic Leadership & Impact
- Lead the development and delivery of Ben’s Charitable Impact Strategy aligned to organisational vision and priorities.
- Ensure the charity delivers clear, measurable, and demonstrable outcomes for individuals, families, and the wider automotive workforce.
- Embed an outcomes-driven culture focused on evidence, learning, and continuous improvement.
- Translate strategy into operational delivery plans, KPIs, and impact frameworks.
Service Delivery & Operations
- Oversee the effective delivery of all charitable programmes and services, ensuring they are high quality, accessible, safe, and impactful.
- Drive service innovation to meet emerging health, financial, and social wellbeing needs across the automotive sector.
- Ensure services are delivered efficiently, sustainably, and in line with regulatory, safeguarding, and quality / clinical governance standards.
- Use insight and data to inform service design, resource allocation, and performance improvement.
Health & Wellbeing Leadership
- Lead Ben’s evolution into a recognised, credible health and wellbeing charity for the automotive industry.
- Ensure services reflect best practice in mental health, physical wellbeing, financial resilience, and social support.
- Build partnerships with health, wellbeing, and sector specialists to strengthen service quality and credibility.
- Champion prevention, early intervention, and whole-person health and wellbeing approaches.
Impact Measurement & Evidence
- Develop and embed robust impact measurement, evaluation, and reporting frameworks.
- Ensure the charity can clearly demonstrate social value, outcomes, and return on investment to stakeholders.
- Lead production of impactful insight, data, and evidence to inform decision-making and external positioning.
- Strengthen the charity’s ability to use evidence to attract funding, partnerships, and sector influence.
Thought Leadership & External Influence
- Position Ben as a leading voice on health and wellbeing in the automotive industry.
- Develop insight, campaigns, and sector engagement that raise awareness of issues affecting automotive people.
- Represent Ben externally with credibility and authority across industry, health, and charity sectors.
- Contribute to policy, research, and sector dialogue to influence positive change.
Leadership & Culture
- Provide inspiring leadership to multidisciplinary teams, fostering a high-performance, values-driven culture.
- Build organisational capability in impact, service delivery, and wellbeing.
- Promote collaboration across the organisation, particularly with fundraising, engagement, and communications.
- Lead through change, ensuring services evolve with need and strategy.
Governance & Risk
- Contribute to Executive Team leadership, organisational strategy, and governance.
- Ensure services operate within legal, regulatory, and safeguarding frameworks.
- Manage operational and reputational risk relating to service delivery and impact.
Person Specification
Experience
- Significant senior leadership experience within the charity, health, social impact, or related sector.
- Proven track record of delivering measurable social impact and leading outcome-driven services or programmes.
- Experience of overseeing complex service delivery / operational functions.
- Demonstrable success in leading organisational or service transformation.
- Experience developing impact measurement, evaluation, or evidence frameworks.
- Experience influencing external stakeholders and building credibility within a sector or field.
- Experience leading and developing high-performing, multidisciplinary teams.
Knowledge & Understanding
- Strong understanding of physical and mental health and wellbeing, psychology and emotional wellbeing, prevention, and whole-person support.
- Knowledge of impact measurement, social value, and outcome frameworks.
- Understanding of safeguarding, quality, and regulatory considerations in service delivery (e.g. clinical governance requirements).
- Insight into the challenges affecting working people and communities (financial, health, social).
- Understanding of the charity sector, charity governance, and funding environment (desirable).
- Awareness of the automotive industry or willingness to quickly develop industry insight.
Skills & Capabilities
- Strategic thinker with strong delivery focus — able to translate vision into measurable outcomes.
- Operationally strong with ability to drive performance, quality, and improvement.
- Evidence-driven and analytical, able to use insight and data to shape decisions.
- Credible and influential communicator, internally and externally.
- Strong leadership presence with ability to inspire, engage, and lead through change.
- Collaborative and partnership-oriented.
- Strong judgement, integrity, and commitment to safeguarding and ethical practice.
Personal Qualities
- Passion for improving lives and delivering meaningful social impact.
- Purpose-driven, values-led, and mission aligned.
- Resilient, adaptable, and outcome focused.
- Curious, forward-thinking, and committed to learning and innovation.
- Empathetic and people-centred in approach.
Key Relationships
- Chief Executive and Executive Team
- Service Delivery and Impact teams
- Fundraising, Marketing & Communications teams
- Trustees and Board Committees
- External partners / organisations including automotive stakeholder or employers, health and wellbeing, welfare and charity, etc.
Success Measures
- Clear, demonstrable improvement in measurable charitable impact.
- Strong, high-quality, accessible health and wellbeing services.
- Recognised credibility as a health and wellbeing charity for the automotive industry.
- Robust impact evidence used to inform strategy, funding, and influence.
- Positive service outcomes, reach, and stakeholder confidence.
Registered Charity
51 - 100
To make a positive difference to people's lives within the automotive industry.
The client requests no contact from agencies or media sales.
Thank you!
We are seeking an exceptional leader who can act as a credible spokesperson and ambassador for the Catholic Union, building trusted relationships across the Church, parliament and wider society and helping to grow the Catholic Union’s influence and engagement in the years ahead.
Founded in 1870, the Catholic Union of Great Britain brings Catholic laity and Catholic social teaching to the public square across England, Wales and Scotland. Working in partnership with dioceses, parishes, MPs, MSPs, MSs, peers and Catholic organisations, our vision is of a society in which Catholic laity are informed, equipped and encouraged to engage in public life.
Our work is shaped by three key themes: engagement, education and encouragement. Through these we foster informed participation in public debate, help Catholics and the wider public understand contemporary social and political issues through a Catholic lens, and inspire greater confidence for Catholics to contribute to civic and community life.
In recent years the Catholic Union has developed from being largely volunteer-led into a more professional and strategically focused organisation, strengthening relationships across the Church and wider society. Our Weekly Briefing, now read by around 6,500 people each week, has become a key channel for parliamentary reporting, Catholic news and reflection.
As Director, you will lead the Catholic Union at an exciting moment in its development. You will represent the Catholic Union publicly, strengthening relationships with bishops, diocesan leaders, parliamentarians and Catholic organisations. You will act as a trusted ambassador for the Union, grow our channels of influence and engagement, and work with Trustees, Council and a small experienced team to support the organisation’s continued development.
If you are inspired by the opportunity to serve as a public voice for a respected Catholic organisation and help foster thoughtful dialogue and engagement in public life, we would love to hear from you.
For more information, please see the job pack attached. Closing date 10th April.
Thank you!
We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.
This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.
What You’ll Do
Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:
Brand, Communications & PR
- Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
- Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
- Oversee media relations, PR activity, reputation management and crisis communications.
- Support and strengthen internal communications across the organisation.
Marketing Leadership
- Develop innovative marketing strategies that grow reach, impact and sustainability.
- Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
- Use data, analytics and performance metrics to continuously improve marketing effectiveness.
- Provide inspiring leadership and development to the Marketing & Comms Team.
Digital Strategy
- Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
- Create effective user journeys and optimise conversion rates through testing and analytics.
- Oversee engaging social media content and paid advertising campaigns.
- Ensure high‑quality digital design, content, and brand guardianship.
Website & Content
- Support the development of Life’s website, focusing on optimisation, content quality and user experience.
- Oversee high‑quality storytelling that reflects Life’s values and mission.
About You
You’ll be a confident, creative and strategic leader who brings:
- At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
- Proven experience developing and delivering brand, digital and communications strategies.
- Strong understanding of digital marketing trends, analytics and audience insight.
- Excellent written and verbal communication skills.
- Experience managing budgets and leading a team.
- A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £40,000 – £44,000 per annum
Hours: 35 hours per week (part time considered)
Location: Remote
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.