Director of development and communications jobs
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world.
The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve. This approach creates compelling opportunities for philanthropy, enabling donors to support highly tangible, life-changing interventions while helping build sustainable surgical capacity in low-resource settings.
Operation Smile UK has a strong individual giving programme and well-established relationships with corporate partners, trusts and institutional donors. Major donor fundraising, however, is still developing, presenting significant untapped potential and an exciting opportunity to help build a structured and sustainable philanthropy programme.
Operation Smile UK is now seeking a Philanthropy Manager to help grow major donor fundraising, building new philanthropic relationships and expanding support from HNWIs.
As Philanthropy Manager, you will:
- Develop and implement Operation Smile UK’s major donor strategy alongside the Director of Partnerships
- Identify and cultivate new major donor prospects through research, networking (internally and externally) and peer-to-peer introductions through supporters and board members
- Steward a small but warm portfolio of existing donors while focusing primarily on developing new prospects, delivering full lifecycle stewardship from cultivation through to long-term relationship management
- Develop compelling restricted funding propositions aligned with programmes, including geographically or thematically focused projects
- Lead cultivation activity including donor meetings, proposals, events and programme visits
- Represent Operation Smile UK confidently with major donors, prospects and senior stakeholders
- Contribute to the continued development of philanthropy fundraising within the wider Partnerships team
- Occasionally travel internationally to visit programmes and accompany donors, providing first-hand insight into Operation Smile’s impact
Essential skills and experience:
- Experience in major donor fundraising with a track record of securing five-figure+ gifts from HNWIs
- Experience managing the full lifecycle of major donor fundraising, from prospecting and cultivation through to solicitation and stewardship
- Strong prospect research and pipeline development skills, including identifying and developing new donor relationships from cold
- Experience and confidence in building rapport and trust with prospective major donors
- Experience engaging trustees, senior volunteers and colleagues in fundraising and leveraging networks for peer-to-peer introductions
- Confidence and credibility when representing an organisation to HNWIs and senior stakeholders
- Strong relationship-building and influencing skills, with the ability to champion major donor fundraising in a collaborative and thoughtful way across the organisation
- A proactive, self-starting approach and the ability to identify and develop opportunities within a growing fundraising programme
Desirable:
- Experience in international development or global health fundraising
- Experience helping to develop a major donor programme from a low base or early stage
We are open to receiving applications from early career major donor fundraisers for this role. The role offers an opportunity to work alongside an experienced Director of Partnerships who has previously built major donor programmes and is committed to supporting the successful candidate through coaching and mentoring.
Employee benefits include:
- 25 days annual leave, excluding bank holidays, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
Operation Smile UK are dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
Operation Smile UK are a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
The Finance and Business Operations Director will lead VAST’s financial and operational strategy, ensuring robust financial management, effective HR and IT systems, compliance with Health and Safety, and the efficient running of The Dudson Centre.
The postholder will act as Company Secretary, overseeing governance and compliance, and also serve as the organisation’s Money Laundering Reporting Officer.
As a member of the Senior Leadership Team, the role contributes to strategic planning and organisational development, as well as supporting VAST’s day-to-day delivery.
What we're looking for
- Qualified accountant (ACA, ACCA, CIMA, etc.)
- Significant experience in financial management and business operations in the VCSE sector.
- Strong leadership and strategic planning skills
- Knowledge of charity finance, governance, and compliance.
- Excellent communication and problem-solving abilities.
- Ability to travel locally and work occasional evenings/weekends.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Office/Home, United Kingdom
We’re looking for a strategic, people-centred leader to step into this pivotal role. Working across Fundraising, Marketing, PR and Communications, and Faith & Membership, you’ll drive cross-organisational alignment, improve campaign delivery, and strengthen collaboration across functions.
Reporting to the both the Director of Fundraising and the Director of Marketing you will lead or support a series of high-impact, cross-functional initiatives, including the development of our flagship Christmas campaign, ensuring consistent messaging, joined-up planning, and efficient use of resources.
You’ll be a strategic enabler able to advise on operational effectiveness, fostering greater collaboration across teams, and support the Communications Service Leadership Team in delivering business-critical operations.
This is a rare opportunity to influence how we work across the Communications Service, laying the groundwork for more connected, coordinated delivery across all income generation and engagement activities.
To be successful in this role you will have:
- Substantial experience in strategic project leadership within complex organisations
- A track record in integrated communications, or campaign planning
- A passion for building high-performing teams that thrive together
- Ability to influence at a senior level and inspire and motivate colleagues.
If you are an ambitious experienced operational leader looking for your next challenge and would like to play a key role in The Salvation Army’s income growth, this could be the role you’re looking for.
Working hours: Minimum of 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London.
Closing date: Monday, 30 Mar 2026
Interview Date: To be confirmed
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the Government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



About the team
The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives. We care deeply for our colleagues, our portfolio partners and the young people we serve.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.
Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit organisations to join our portfolio
- Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
- Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
- Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.
Supporting and managing relationships with portfolio partners
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
- Building trust-based relationships with portfolio partners including senior leaders and delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
- Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
- Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
- Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
- Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
- Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.
Support to Impetus
- Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
- Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
- Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission and values
- Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
- Strong relationship building and management skills
- Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
- Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
- Proven ability to work independently, within a defined scope and escalate risks promptly
- Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
- Strong planning and time management, able to balance between priorities
- Displays tenacity and initiative in progressing work within agreed frameworks
- Growth mind-set; seeks out and acts on feedback
- A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
- A commitment to equity, diversity and inclusion in our work and our organisation
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
(candidates with one or more of the following may be particularly well suited to the role)
- Experience in consulting, investment management, or other in-depth grant making and capacity building work
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
- Experience in charity impact management or monitoring, evaluation and learning
- Experience working in, or deep understanding of, UK education and youth employment sectors
- Experience facilitating workshops or presenting to larger groups
- Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
- Project Management experience
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 29th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 13th April 2026.
2nd Interviews will take place on w/c 20th April 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR FOR YOUNG PEOPLE
Handcrafted seek their new Director for Young People.
- Hours: Full time, 37.5 hours per week and will consider part time/flexible hours
- Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs
Do you have significant experience at senior level working with vulnerable young people?
Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally?
Can you demonstrate the below?
- Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people’s services
- In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level
- Strong communication skills and the ability to engage young people, teams and external partners
Do you have experience in the following?
- Leading teams, supervising staff and developing professional practice
- Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance
- Operational leadership within social care, education or supportive housing
You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working.
Download the candidate pack for full details, responsibilities and person specification.
This role is subject to a DBS check, which will be carried out by the employer.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.
Key dates:
- Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
- Interviews with Handcrafted: TBC
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
The Development Manager plays a central part in enabling the Royal Court Theatre’s Development team to reach and grow ambitious fundraising targets for the charity’s mission.
The role will be responsible for a range of fundraising relationships and initiatives across a variety of sources, including high-level donors, corporate partners and trust & foundations (with scope to focus the role around the specialisms and interests of the appointee). This includes managing and stewarding key individual and corporate relationships, leading on applications, proposals and campaigns, and contributing to long-term fundraising targets and strategies.
The Development Manager will work closely with the Director of Development and wider Development Team (including as manager for team-members), as well as collaborating with other departments across the theatre.
The successful candidate will have:
- Experience successfully planning and writing proposals and/or pitches for funding across a range of contexts and funders/partners.
- Experience managing relationships with key stakeholders including high level individual and/or corporate partners.
- Excellent communication and presentation skills (both written and verbal).
- Excellent organisational and management skills to handle a busy workload, tight deadlines and conflicting priorities.
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment team (email on our careers page).
The client requests no contact from agencies or media sales.
The Biochemical Society are seeking a Training Manager, on an 18-month Fixed Term contract to support the Biochemical Society Training programmes.
Training Manager role is an exciting opportunity to lead and deliver on agreed strategy across our current and future programme of training events, activities and resources, and plays a key role in taking the Society’s training programme forwards, focusing on the delivery and development of existing training programmes, the creation and implementation of exclusive members-only training opportunities to enhance our membership offering, and for devising and implementing new training courses by working with volunteers to develop appropriate content.
Reporting to the Director of Events and Training, this role will set up and lead all stages of delivering new training, from conception to delivery, working with subject matter experts to explore new ideas to provide surplus-generating training for existing and new training programmes by gathering insight from members, other organisations and wider markets to understand training needs and inform the design of programmes.
Suitable candidates will have experience delivering income generating science-based training programmes, using Learning Management Systems and have excellent interpersonal skills, working on complex projects involving multiple stakeholders.
For more information about the organisation, please visit our website.
Here is some information on our Benefits package.
Closing date: 27th March 2026
Only shortlisted candidates will be contacted.
Please note that this role is home-based and as such interviews will be virtual.
“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”
Please send a CV and covering letter. It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Society is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.
The Society takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.
Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.
Founded in 1911, we’ve been at the forefront of advancing molecular bioscience for over 100 years.



The client requests no contact from agencies or media sales.
WHO WE ARE
Animal Equality is an international organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws
- Halting the expansion of Scotland’s salmon farming industry
- Achieving a ban on foie gras imports
- Securing species-specific slaughter legislation for fish
- Inspiring the public to eat plants, not animals
ABOUT THE ROLE
The Communications Coordinator will play a key role in shaping Animal Equality UK’s public voice. They will ensure all outgoing content, both digital and print, aligns with our brand, values, and mission.
This role will lead on paid digital marketing and lead-generation activities to grow our supporter and donor base; oversee video production; manage website content; optimise organic and paid reach; support SEO strategy; and ensure consistent day-to-day engagement across our social media channels.
The successful candidate will work collaboratively across all UK departments, particularly Marketing and Campaigns, as well as with international colleagues, to maximise our impact for farmed animals.
ABOUT YOU
You are a detail-oriented and data-aware communicator who approaches your work with accuracy, care, and a strong focus on long-term financial impact for the organisation. You bring a creative eye for compelling storytelling, particularly through video and social content, and use this flair to proactively take ownership over your work, producing engaging, high-quality digital materials. You are solutions-focused and highly self-motivated, taking initiative to solve problems, respond swiftly to unfolding events, and share timely campaign updates, victories, and breaking news.
You excel in organisation and time management, balancing a varied and fast-paced workload while meeting deadlines and working independently when needed. Your strong written communication skills allow you to craft persuasive, clear, and compelling copy across platforms, always tailored to audience and context.
Collaboration comes naturally to you: you work cooperatively with colleagues across teams and international offices to achieve shared goals. You are driven, self-starting, and strategic in your approach, with a deep commitment to Animal Equality’s mission and the protection of farmed animals. Professionalism, adaptability, and discretion are essential to how you work. You actively seek constructive feedback and use it to continuously improve your work. You show autonomy, pride over your work, and a growth mindset that is focused on improving the world for farmed animals.
You must have a minimum of three years’ experience in running paid ads on Meta and Google, with a proven ability to design and deliver content for successful lead generation and long-term fundraising.
In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
Position Location: Remote, in the UK. Candidates should be prepared to travel to London once a month for in-person team meet-ups. Please note that travel for these routine office visits is self-funded. Occasional travel to Animal Equality events may be required, with all associated expenses fully covered.
APPLY NOW
To read the full job description and apply, please visit our careers page.
Closing date: Wednesday, 1 April 2026.
The interview process comprises a multiple-stage interview and skills test. The appointment process will run throughout March, with Animal Equality UK making an offer to the successful candidate shortly after.
Animal Equality’s vision is a world in which all animals are respected and protected.

Victim Support Scotland – Empowering People Affected by Crime
Who We Are
Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.
Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values: Organisational Values
- Victims Are at the Heart of Everything We Do
- We Care
- We Work with Intent
- We Are Ambitious
- We Persevere
Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.
VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.
What is the role
Victim Support Scotland (VSS) is seeking an inspirational and strategic leader to join our Corporate Leadership Team as Head of Income Generation & Development. We want to ensure that no one affected by crime is left without help, regardless of how or where they seek support and this is a pivotal role at the heart of our mission to support people affected by crime across Scotland.
As the senior lead for income generation, fundraising, partnerships and associated external development, you will drive the successful delivery and continued evolution of VSS’s Income Generation Strategy, ensuring it aligns with our organisational ambitions for 2026–2031. With a clear focus on long-term sustainability, you will maximise opportunities to secure funding that strengthens and expands our impact.
You will build and maintain a diverse and resilient portfolio of income streams, including grants, partnerships, commissioned services, tenders, corporate giving and community fundraising to ensure stability and growth. Working closely with the Executive Leadership Team, Board and external partners, you will identify and pursue strategic development opportunities that advance VSS’s mission.
Alongside income generation, you will provide leadership on income-related brand and marketing activity that enhances our visibility and supports strategic partnership development. You will also ensure excellence in grant management, compliance and funder reporting across the organisation.
This is an exciting opportunity for a dynamic, relationship-driven leader who thrives on creating impact, driving growth and shaping the future of a national charity.
We are looking for someone with a strong track record of delivering high-value fundraising and partnerships at a senior level and is ready to take our income generation strategy to its next phase.
If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.
Salary band: £47,266.24 - £62,420.00 . Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated
Primary location: Glasgow or Edinburgh
What you’ll need to be successful
We are looking for someone who is educated to degree level or above, has evidence of continuing professional development, proven project management skills and a track record of successful tendering and procurement practices. You will have the ability to develop effective internal and external relationships and networks and be a skilled communicator. Someone who has a good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours. This post is based in Glasgow or Edinburgh with the ability to travel across VSS bases and spaces a requirement.
If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!
Further details of this role are available in the job description: Head of Income Generation and Development
Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.
Important Dates:
The closing date for this job is on Tuesday, 31 March at noon.
Interviews are provisionally scheduled for 15 & 16 April 2026.
What we offer
Holiday
When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.
Pension
Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.
Discounts
You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.
As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting us.
The client requests no contact from agencies or media sales.
Starting Salary: £31,312 - £33,815 (including London weighting)
Location: Romero House, London
Hybrid working with a minimum of 40% of your time in the London head Office
Job Profile
We are looking for an Advocacy Assistant who is keen to contribute to the work of CAFOD’s advocacy work, especially our work in Parliament. You will work closely with the policy and campaigns teams in contributing to bringing about long-term change for the poorest and most marginalised. The post will be responsible for monitoring key issues in Parliament and supporting work with the CAFOD All-Party Parliamentary Group. It provides direct support to the Director of Advocacy and Communications and ensures our advocacy and development education grants programme is well administered. You will be interested in advocacy work and have had some experience in campaigns, policy or parliamentary work, maybe gained in a voluntary capacity. You’ll be very well organised, with an eye for detail and completing tasks on time.
Key Responsibilities
Providing focused and valuable administrative support
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Developing and amending online and offline systems for teams or the Group
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Support the teams on events, activities and projects
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Supporting and Coordinating Supporter mailings
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Collate relevant annual reporting information including the ECOSOC reporting.
Parliamentary Monitoring
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To track Parliamentary activity, statements, questions and circulate these to relevant stakeholders within CAFOD
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To support organising Parliamentary events and APPG meetings
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To work with other NGO’s and coalitions on Parliamentary activity
Grant Processing
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To administer the advocacy and development education grants liaising with prospective and successful grantees as appropriate.
Communications Support
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Act as a first point of contact for any external enquiries, passing on requests to others as appropriate, and ensuring that the Supporter Relations Team have up to date information
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Supporting the campaigns and policy team’s communications, mainly internal, and where appropriate, through CAFOD’s external website, social media tools
Financial Support
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Monitoring expenditures and budgets
Person Specification
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Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve
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Managing ourselves: I recognise what needs to be done and take action to deal with it
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Working with others: I help others in the team and across CAFOD to achieve their goals
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Communicating: I actively listen to others; I keep colleagues informed of developments that may affect them
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Managing resources: I am clear about available resources and how they can be best used. I am careful in the use of resources, including other people’s time
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Achieving results: I have a clear sense of priorities. I keep focused on the work to be done.
Job-specific Competencies
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Experience in administration and budgets in an office environment with good knowledge of IT systems
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Good communication skills, written and verbal.
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Understanding of the UK Parliament is helpful but not essential.
CAFOD is a welcoming and supportive place to work and is committed to a safe and inclusive working culture where all are respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.
If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you.
The role will be hybrid, based in Didcot, with overseas travel expected.
Interviews will take place on 23 or 24 April 2026. Candidates are only required to attend one in‑person interview, based on their scheduled time slot.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK.
It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.
The Association has a rich heritage, its origins dating back more than 160 years. It is a collaborative organisation working in partnership with others to maximise the voice for public health.
We are now looking to appoint to the role of Public Affairs Manager who, supporting the Head of External Affairs, will help to deliver the Associations External Affairs strategy, influencing through strong relationships with key external stakeholders.
The successful candidate will have experience of developing successful strategies to influence legislation or government policy, be politically astute and have a proven ability to tailor their briefings etc to influence different audiences.
They will have a knowledge of the UK political system and the mechanisms and tactics that can be used to secure change, have excellent organisational and prioritisation skills and be an enthusiastic and pro-active self-starter, with a flexible in approach that can adapt to changing circumstances.
The Association has offices in central London, but is currently operating a hybrid working model so welcomes candidates from across the UK, though attendance at ‘in person’ ADPH team meetings will be expected. Further details can be requested ahead of your application by contacting the Association
Your application must be accompanied by a covering letter that outlining why you would be suitable for the role, and the successful candidate will be required to provide evidence that they are entitled to work on a permanent basis in the UK.
Please note we will be interviewing throughout the term of the recruitment process and so reserve the right to close this opportunity ahead of its stated closing date should a suitable candidate be selected.
All applications must have an accompanying covering letter outlining why you would be suitable for the role to be considered for interview.
The client requests no contact from agencies or media sales.
About Advantage Mentoring
We are specialists in partnering The NHS with the charitable arms of professional football clubs: known as Club Community Organisations (CCO).
We harness the power of professional football club’s community organisations to deliver mental health mentoring programmes which provide solutions to key community challenges.
Our vision is to create a transformative network where anchor institutions and CCOs collaborate seamlessly to deliver sustainable, impactful mental health and well-being support to local communities.
We aim to fill the gaps in existing healthcare and wellbeing services by harnessing the unique position that CCOs have in local communities and providing effective programmes that meet people at their point and place of need.
Our goals are to continue tackling and reducing health inequalities, increase equal access to mental health support and provide better experiences and outcomes for our participants.
About the role and its purpose
· You will be responsible for Advantage’s income and business development activity
· You will lead a broad range of income generating activities and manage relationships with stakeholders
· You will be responsible for growing income from a variety of sources, income streams and relationships
· You will have a clear priority focus on converting pilot and seed-funded contracts to longer-term sustainable contracts and developing donations and project funding
Key tasks & responsibilities
Income generation
· Use your skills, creativity and experience to develop our income generation strategy
· Develop ideas for creative sponsorship and funding opportunities, putting together and submitting proposal and tender documents; identifying suitable partners; presenting proposals and closing deals
· Converting pilot and seed-funded contracts to longer-term sustainable contracts e.g. current Postcode Lottery agreement in the North-East converting to a long-term contract with North-East and North Cumbria ICB (more information to this can be given at interview stage)
· Support drawing up and negotiating contracts and ensuring delivery
· Work with stakeholders and our internal team to scope and develop exciting new opportunities
· Develop and steward fundraising and donor relationships in order to increase income
· Deliver on agreed income targets
Partnerships and Networks
· Build and maintain a network of strategic key external contacts that can support Advantage Mentoring’s work. Stakeholders will be from private, public and third sector groups. Take an active role in representing Advantage Mentoring to appropriate Trusts and Foundations
· Develop a work plan for private sector and philanthropic engagement to achieve a joined up and coherent approach to engaging with commercial organisations across multiple outcomes (financial, brand awareness, influencing policy and support-in-kind)
Communication, marketing and external relations
· Work with Communications colleagues to create materials that will attract new strategic partners, for example highly targeted work aimed at specific sectors being clear about the value of partnering with Advantage Mentoring
· Represent Advantage Mentoring with external audiences (in the media, at events, in meetings with senior stakeholders)
Strategic Leadership
· Develop and implement Advantage’s income generation strategy and policies, as a part of the Leadership Team
· Ensure that partner organisations understand and commit to our values
Management
· Oversee the business development pipeline and ensure that enough proposals are being submitted to make the achievement of income targets probable
· Provide income generation information to the Managing Director and participate in Executive Team meetings and Board meetings
· Report to the Board on income generation as required.
· Maintain a thorough understanding of financial targets and progress
· Work alongside the Head of Operations & Projects to make sure projects are properly initiated and well managed to ensure all contractual obligations are achieved
· Work closely with the PR/Comms Manager to support the awareness of the organisation’s work on a national and local level
Reporting
· Utilise the project bids pipeline spreadsheet and capacity spreadsheet to inform planning and resourcing
· Maintain an effective database of Grants, Trust and Foundation contacts
· Monitor digital income streams to ensure they are effective and opportunities are secured
· Work in collaboration with the communications team to build brand awareness, and promote income generation and impact developing content for key messaging, PR, and branding materials to support effective marketing of the organisation
· Design and develop key income generation materials to enhance our external visibility including extending our profile via submissions for awards and recognition programmes
· Plan and support events for awareness raising and dissemination of our work
· Ensure systems and processes for managing data comply with the organisation’s data protection obligations, charity law and GDPR
· Develop robust systems for the effective stewardship and reporting to supporters of our work
Essential Experience, Knowledge, Skills and Personal Qualities
Experience
· Substantial experience of income generation and development activity, including
• Handling key clients
• Preparing, costing, pitching and closing proposals
• Completing tender documents for submission
• Ensuring delivery of initiatives on time and within budget to the satisfaction of all parties
· Experience of working with corporate partners, establishing and delivering impactful, strategic partnerships with the commercial sector
· Experience in developing and stewarding fundraising and donor relationships
· Experience of building and sustaining relationships and partnerships with a wide range of stakeholders
· Understanding of impact measurement frameworks
Knowledge & Skills
· Skilled in working with a wide range of organisations and stakeholders
· Excellent communication and influencing skills
· Good knowledge of the public, private and third sector
· Excellent organisational and planning skills
· Ability to set and meet deadlines
· Excellent written communications skills, including ability to write persuasive and engaging content
· IT skills (able to use Outlook, Word, Excel, PowerPoint and databases)
· Ability to work in a pressured environment and work to deadlines.
Personal Qualities
· Gets things done, delivers to highest of standards and takes responsibility
· Entrepreneurial, innovative, personable, collaborative and good at working both in a team and under your own initiative
· Able to represent Advantage Mentoring, reflecting its values and priorities
· Able to encourage contributions and involvement from a broad and diverse range of staff by being visible and accessible
· Flexible and dynamic, with an ability to adapt and respond quickly to a fast-changing environment
· Ability to negotiate and influence others in a positive manner and confidence to deal with different priorities and differing views.
· Ability to manage expectations.
· Diplomacy and ability to deal with difficult situations.
· Strong delivery focus, with the ability to drive progress forward and a concern for results and achieving goals.
· Confident communicator
· Ability to quickly build credibility internally and externally
· Ability to work in partnership and with flexibility
· Excellent attention to detail
· Proactive, thinks ahead, generates innovative ideas
Other
· Ability to undertake travel around England if/as needed with possible overnight stays
Values & Behaviours
Collaborative
Advantage collaborates with anchor institutions and CCOs to deliver preventative, engaging, and accessible healthcare to those in the community who need it. Our programmes are co-designed and tailored to local needs whilst building sustainable local and national networks.
Inclusive
Advantage aims to give people the opportunity to access our programmes regardless of their race, gender, or socioeconomic class. We believe in creating equal opportunities and breaking down barriers to ensure everyone can benefit from our services.
Supportive
Our mental health programmes increase equal access to care, delivering better experiences and outcomes through evidence-based practices and continuous improvement. Advantage widens access to services closer to home, reduces unnecessary delays, and unburdens other anchor institutions by building capacity to support people.
Impactful
We specialise in creating sustainable partnerships between CCOs and anchor institutions harnessing each entity’s strengths to form a unified support network. Our tailored project and performance management packages ensure ongoing quality assurance, improvement, and responsive adaptations to meet the evolving needs of our partners and their communities.
Advantage Mentoring CIC positively encourages applications from suitable qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
The role is remote but there is an expectation you will be able to travel around the country and in to our Head Office in London Bridge when needed.
The client requests no contact from agencies or media sales.
Job title: Senior Development Manager
Contract type: 1-year contract, 3-days per week (21hrs per week, standard office hours are 9am – 5pm, Monday – Friday. Work outside these hours is required on occasions. Flexible working subject to agreement).
Start date: April 2026
Salary: £45,000 - £55,000 per annum
Holiday: 25 days + Public Holidays pro rata
Pension: Generous workplace pension scheme
Location: London, Somerset House
Reporting to: Director
Travel: Occasional travel to projects and events may be required.
Safeguarding: In line with Art Explora’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment.
Art Explora’s mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts.
The role
Art Explora UK is a small but entrepreneurial arts charity looking for an experienced fundraiser to join our dynamic team and help us implement a new fundraising strategy, and achieve our ambitious and exciting targets at a time of growth and opportunity.
This is a flexible part-time role for someone who is happy working independently, while liaising closely with the Director, Programme Heads and Trustees. On-boarding and hand-over will be with the current Fundraising Consultant. The Senior Development Manager will identify, cultivate, solicit, and manage funders and prospects, working across public sector, trusts, foundations and corporate supporters. A particular focus will be on securing support for two high-profile, flagship programmes: Time Odyssey and the Mobile Museum, however there is significant potential to expand this scope of work.
The Senior Development Manager will be someone who thinks creatively, seizes opportunity and, with excellent inter-personal skills, brings experience, energy and drive to attract donors and prospects to the Charity’s exciting mission to innovate forms of engagement and increase access to arts and culture.
Specific Responsibilities
• Deliver against a 6-figure fundraising target, taking responsibility for a cohort of prospects, with a focus on trusts, foundations, public sector and corporate partners.
• Write compelling proposals/applications and reports for trusts and foundations, to engage supporters and demonstrate the impact of our work.
• Collaborate with colleagues, in particular the Director and Programme Heads, to source programme information, schedule meetings/calls with prospects, writing excellent briefing notes in advance.
• Adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure the due diligence policies in place are followed.
• Deliver the highest level of donor care through excellent communication skills: building rapport with prospects and donors, and ensuring correspondence is appropriate and consistent.
• Set up and deliver cultivation events for prospects and donors that highlight the work of Art Explora and associated opportunities to support.
• Work closely with press/marketing to ensure messaging and brand identity is aligned.
Key outcomes
• Achieve fundraising target
• Expand and progress the existing pipeline of prospects and donors
• Demonstrate highest level of prospect/donor interaction and relations – actions that result in an engaged and informed donor pool
• Produce excellent and regular donor communications, both written and in-person.
• Submit in a timely fashion proposals and reports.
• Deliver excellent development events as required, within budget.
PERSON SPECIFICATION
• 4+ years’ experience in donor-facing fundraising, with a focus on the arts/education sector.
• Highly organised with the ability to work at pace and manage a number of projects and priorities simultaneously.
• Demonstrable experience of working to and meeting challenging fundraising targets; proven ability to secure six-figures awards.
• Experience of independently managing a designated group of donors and prospects and moving those relationships forward to successful outcomes.
• An understanding of and commitment to excellent stewardship and donor care
• Excellent written and verbal communication skills; a developed ability to influence and inspire donors and prospects around a given cause or project.
• Confidence to drive forward relationships with donors and prospects, meeting independently and presenting proposals face-to-face and in writing.
• Flexibility to occasionally work outside of normal office hours and travel to various locations as required.
• A passion for the arts and an understanding of the arts education landscape.
If you feel you meet some of the criteria but not all, please feel free to enquire and learn more.
Deadline: 11:59pm Sunday 12 April 2026.
The interviews will be the week commencing 20 April.
We are an Equal Opportunities Employer and welcome applications from people with diverse backgrounds. We strive to promote an inclusive environment, which celebrates and promotes diversity.
For any queries regarding eligibility or the job specification please contact Art Explora.
The client requests no contact from agencies or media sales.
Are you an experienced operational leader with experience of developing and innovating services which improve client experience for vulnerable adults?
We are looking for someone to join St Mungo’s as Assistant Director of Client Experience. This new post brings together a range of services that deliver added value to our service offer for clients.
From leading the work on client involvement, to developing and delivering learning, training and employment interventions, to providing advice and improving our practice on welfare rights and complex health and wellbeing needs, this role is central to delivering our work to support clients to rebuild their lives.
As Assistant Director of Client Experience, you will work closely with client services and fundraising colleagues, bringing these areas together to ensure we deliver compelling services that enhance our client experience, attract funders, and clearly demonstrate their impact and value.
You will embed a culture of collaboration, strengthening partnerships with different organisations so that, across the system, we work towards providing the services our clients need and that achieve the greatest impact.
In this role you will:
- Oversee client involvement, resident engagement and lived experience apprenticeship schemes.
- Lead the coordination of our volunteers and the assessment of social work student placements.
- Oversee services offering clients learning, training and employment support.
- Lead work that supports clients and colleagues to navigate the welfare system, and to manage complex needs such as health, substance use, palliative care and bereavement.
- Focus on increasing our innovation, testing and learning from different interventions.
About you
We are looking for an experienced operational leader with a background in leading teams delivering services to groups of vulnerable adult clients. You will bring a passion for client involvement and a track record of developing, innovating and strengthening service offers and bringing teams together.
Your leadership will be committed, empowering, accountable, creative and inclusive. You will be an excellent problem solver with strong communication and influencing skills, able to engage colleagues at all levels and build effective partnerships across the sector. You will also have experience of managing budgets and using complex data to inform decisions and improve performance.
Above all, you make things happen. You drive progress efficiently while building engagement and collaboration, ensuring outcomes are delivered and meet the needs of the organisation.
Flexible working
This post is offered on a full time basis (37.5 hours per week), or part time hours can be considered (minimum 22.5 hours per week). We are open to discussions about different working patterns, for example condensed hours.
We support flexible and agile working. This role is London-based, with an expectation of working from our Central Office or one of our services at least 2 days per week to support collaboration, leadership, training and relationship-building. Due to the nature of the role, you will also work across different London and regional services and be expected to spend a significant part of your time our engaging with colleagues and clients in our services.
Our Central Office is currently located in Tower Hill, with a plan to relocate to a new space in Farringdon in summer 2026.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 23 March 2026
We will be holding colleague panels week of 13 April 2026, followed by interviews from 21 April 2026
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this level.
What we offer
Excellent Development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits


