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We are looking for a Senior Supporter Care Manager, this role reports to the Director of Development and Communications.
The successful candidate will have significant experience in a supporter care, supporter experience or donor services environment within the charity sector, with proven experience of managing and developing teams. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. You will be able to effectively plan, implement, and balance your workload to continuously support Operation Smile UK’s fundraising programme.
Key Responsibilities
Reporting to the Director of Development and Communications, your duties and responsibilities will include, but are not limited to:
Team Leadership & Development
Supporter Care & Experience
Supporter Retention & Engagement
Budget & Performance Monitoring
Data, Processes & Compliance
Cross-Team Collaboration & Partner Management
Interviews will be conducted in person at our office on Monday the 22nd June & Wednesday 24th June.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
About This Vacancy
We are looking for a motivated and organised Project Officer to join our International Programmes Team on a fixed-term basis for one year, covering a period of maternity leave.
Overview
The Project Officer will be part of a regional team that works with new and existing partners to design, deliver and learn from projects in line with the organisation’s mission. The team supports the full project cycle: partner engagement, application review, due diligence, project design, contracting, implementation support, monitoring, evaluation and project closure, maintaining accurate records throughout, in close collaboration with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists).
The Project Officer will work collaboratively across the regional team, providing flexible support and surge capacity during peak periods and responding to emerging priorities as required. Under the supervision of Programme Managers and the Regional Director, they will also take day-to-day responsibility for a portfolio of assigned partners and specific projects, ensuring timely progression from concept to completion and that documentation, compliance, quality assurance and learning requirements are met. This includes working with the Quality Team to integrate appropriate MEAL approaches, support data quality and ensure learning is captured and shared.
Key Responsibilities
·Project Identification and Evaluation
oIdentify and assess project concepts and proposals with assigned partners, ensuring alignment with organisational strategy, feasibility, risk, safeguarding considerations and expected impact.
oContribute to emergency or rapid-response programming when required, including providing surge support to colleagues and helping to coordinate time-critical actions.
oSupport partner mapping and relationship management activities, helping to identify potential partners and project opportunities.
oUndertake contextual and partner due diligence research to inform project design, risk management and decision-making.
oPrepare high-quality proposals for internal review and project governance processes, including summaries of recommendations, risks and mitigation actions with the support of the Quality Team and in line with standards set by them.
·Grant Administration
oSupport Programme Managers and the Regional Director through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oManage any individually assigned projects through the full project cycle, from initial scoping and proposal development through contracting, implementation support, monitoring, evaluation and closure.
oEnsure projects comply with organisational policies and procedures (including safeguarding and due diligence), and any relevant donor, statutory and partner requirements.
oEnsure the fulfilment of any actions mandated by the Programmes Subcommittee.
oTrack delivery against agreed plans, budgets and results frameworks; flag variances, support problem-solving with partners and colleagues, and recommend adjustments where needed.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to agree proportionate MEAL plans for assigned projects (e.g., indicators, data sources, reporting schedules), and to strengthen quality assurance throughout implementation.
·Stakeholder Engagement
oAct as a key point of contact for assigned partners, working closely with Programme Managers and the wider regional team to coordinate support and decision-making.
oMaintain regular communication with partners to provide guidance throughout proposal development and implementation, including on reporting requirements, procurement expectations and agreed outputs/outcomes.
oCoordinate with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to support partner capacity strengthening on quality assurance and MEAL requirements, and to address quality or evidence gaps identified during implementation.
oDevelop familiarity with other organisations working in the Region and look for opportunities to collaborate with and learn from them.
·Budget Administration
oSupport sound financial management across the Regional Team and for assigned projects, including budget review, payment scheduling, verification of supporting documentation and reconciliation of expenditure against budgets.
oFor approved projects, ensure that all finance processes are completed to facilitate payments.
oPrepare clear updates and financial summaries for Programme Managers, the Regional Director and other internal stakeholders, maintaining an appropriate audit trail.
·Reporting and Documentation
oMaintain complete and accurate project documentation for assigned projects, including due diligence records, agreements, correspondence, partner reports and closure documents.
oMaintain project and partner information in relevant systems and trackers, producing reports and analysis as required.
oMonitor progress and results, review partner narrative and financial reports, support evaluations where appropriate, and ensure project learning is captured and shared within the team.
oWork with the Quality Team (Director and Quality Assurance and Impact (MEAL) Specialists) to review project evidence, ensure data quality standards are met, and support evaluations, reviews and learning products as required.
oCoordinate meetings and follow-up actions (including agendas, minutes and action logs) to ensure decisions are recorded and progressed.
Other duties
The above is not an exhaustive list of duties. From time to time, the postholder may be asked or required to carry out additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Experience in project administration or coordination, ideally in the charity, NGO or public sector.
·Excellent verbal and written communication skills, with the ability to engage effectively with a wide range of partners and stakeholders across different cultures and contexts.
·Proficiency in MS Office suite and comfort using online systems for project tracking and document management.
·Strong attention to detail.
·Ability to work collaboratively and flexibly as part of a diverse, dispersed team.
·Ability to multitask and meet multiple deadlines under pressure.
·Familiarity with CRM or grant management systems (e.g. Salesforce)
Desirable
·Experience supporting monitoring, evaluation and learning (MEL/MEAL) processes and/or producing donor-style reports, including working with quality assurance or MEAL specialists.-
·Additional languages relevant to the region
Person specification
·A strong commitment to the values and mission of Barnabas Aid, with an understanding of Christian principles and ethics in project management.
·High level of integrity, ethical conduct and professionalism
·Personal resilience and adaptability.
·Discretion and sensitivity with understanding of issues of confidentiality.
·A flexible approach to work, with a cooperative and collaborative attitude, ensuring excellent standards of service are always maintained.
From time to time, additional training, including safeguarding training, may be required.
The offer of employment will subject to the appropriate pre-employment checks such as references, qualifications, DBS criminal records, and eligibility to work in the UK.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Barnabas Aid
Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians.
Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational.
There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview
The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.
Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.
Key Responsibilities
Salesforce administration and systems support
Administrative support to the Quality Director and team coordination
·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.
Research and special projects (Quality assurance, MEAL and learning)
·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.
Pre-Committee Proposal Scrutiny
·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:
oProposals are internally consistent;
oProposed solutions credibly meet the identified needs;
oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;
oBeneficiary selection is conducted appropriately and can be justified;
oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;
oRelevant harms have been considered and mitigated;
oA proportionate M&E approach is in place;
oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.
·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.
·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.
Post-Committee Follow-up
·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)
·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.
Compliance, confidentiality, and continuous improvement
·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.
Person Requirement
Essential
·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively
participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.
·Educated to degree-level or equivalent, with strong administrative and systems experience.
·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work
·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.
·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.
·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.
·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.
·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.
·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.
·Ability to produce clear reports/briefings and summarise research into practical recommendations.
·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.
·Discretion and good judgement when handling confidential/sensitive information.
Desirable
·Experience working in the charity, international development, or faith-based sector.
·Salesforce administration training/qualification (or equivalent CRM certification).
·Training in research methods, MEAL, data analysis, or quality/process improvement
·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.
·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).
·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).
·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.
·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.
·Experience working in a distributed/remote team environment.
Personal Qualities
·Service-minded and collaborative; enjoys enabling others to do their work effectively.
·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.
·Curious and methodical; able to work independently on research tasks and present findings clearly.
How to Apply
Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


This is a senior leadership role for someone who knows how to make complex change happen in practice - not just shaping ideas, but leading delivery, building trusted relationships, and turning ambition into operational reality.
You’ll play a central role in leading and growing our systems, place and public service change work. Work directly with clients, partners, senior leaders and delivery teams across complex programmes and live environments, you’ll help organisations navigate change, improve delivery, and respond to real operational and system pressures. This is a hands-on role with significant responsibility, influence, and visibility across both delivery and organisational development.
We’re looking for someone who understands the realities of public service delivery and organisational leadership, but who can also identify opportunities, shape propositions, build partnerships, and help grow sustainable and high-impact work. Our ideal candidate will bring operational credibility, strategic thinking, and commercial awareness.
Alongside leading delivery, you’ll contribute to business development, client relationships, strategic direction, and the continued evolution of our Homes and Missions model.
The role requires someone comfortable operating across strategy, delivery and growth. One day you may be working with a senior leadership team to shape a complex transformation programme, the next supporting delivery teams to work through operational challenges, strengthening client relationships, or helping develop a new opportunity into a deliverable programme of work. You’ll need sound judgement, political awareness, credibility with senior stakeholders, and the ability to lead calmly and decisively in complex environments.
This is not a purely strategic, advisory, or oversight position. We’re looking for a leader who’s comfortable close to the work - working directly with teams, supporting delivery in real time, building organisational capability, and helping create the conditions for high-quality change to happen.
Capacity works at the intersection of designing and doing in public services. Everyday we work with public and third sector organisations to make a p
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in either Crisis Skylight Edinburgh (EH8 8BQ), Newcastle (NE1 2AF) or Merseyside (L1 5BD) at least three days per week. There is an expectation of regular travel across all sites and travel to our London head office approximately once every six weeks.
Contract: 12-month fixed term contract or secondment opportunity, including external secondments.
Salary: £74,572 per annum
About the role
This is an exciting opportunity to step into a pivotal senior leadership role at a critical moment for Crisis. We are looking for a Director of Operations on a 12-month fixed term contract or secondment, someone who thrives in periods of transformation and can lead a geographically dispersed senior team. If you are energised by complexity, motivated by mission, and ready to make a real difference during a period of change, we want to hear from you.
With a bold new strategic direction placing Client Services at the heart of ending homelessness, Crisis is implementing a place-based approach to system change, becoming a housing provider, and scaling the impact of our nine Skylights and Christmas offer. This role sits at the centre of that change. You will provide strong, values-led leadership across our Skylights in Edinburgh, Newcastle and Merseyside, senior support to the Lead Clinical Psychologist as well the entirety of Client Services across Great Britain. You will be bold in driving continuous improvement, collaborative in your approach to partnerships, impactful in your use of data and insight, and equitable in your leadership.
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members, volunteers and supporters are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Tuesday 9 June 2026 at 23:59
Stakeholder panel interview: Thursday 25 June 2026 online via Microsoft Teams
Main panel interview date and location: Friday 3 July 2026 at Crisis Skylight Edinburgh
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Bid Development Lead
£33,509 (full time equivalent) £26,807 pro rata for 30 hours per week
Birmingham Mind Offices, Albert House, Birmingham (Hybrid)
Part-Time
Permanent
Hours: 30 Hours per week
If you’re driven to make a real difference in mental health and have experience in securing new funding in the voluntary sector, we want to hear from you. Join us at Birmingham Mind - the city’s leading independent mental health charity - as our new Bid Development Lead and help us shape the future of our services.
You’ll play a key part in our Business Development Department, supporting the Director of Business Development to write high-quality bids, manage re-tenders, develop business cases and drive new income opportunities. You’ll lead on Trusts and Grants Fundraising, build partnerships across the NHS and voluntary sector, work with other Local Mind Associations and help shape innovative service models for Birmingham Mind.
Key Responsibilities:
· Lead and support bid writing and tender applications (with a value up to £500k p.a.)
· Monitor tender portals for new opportunities and manage relationships with funders, commissioners, and partners in the voluntary sector
· Support income generation strategies for the charity, including fundraising and training as well as developing business cases for new projects
· Attend external events to grow partnership opportunities
About You:
You’re someone who brings energy, initiative, and a sharp eye for detail to everything you do. With at least two years’ experience in business development, bid or grant writing, or contract management, you know how to get results. You care deeply about making a difference in mental health and enjoy working alongside others to create positive change.
Apply now to help us deliver “Better Mental Health for All” in Birmingham.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
We are very proud of our diverse workforce and actively encourage applications from people that come from minority communities.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties
The closing date for this advert is Thursday 11th June 2026
Interviews are expected to take place week commencing 22nd June 2026
Salary: £94,851 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate).
The role:
We are delighted to be recruiting for a visionary, mission-driven leader to join Mary’s Meals International (MMI) as Executive Director. In this new role, you will be reporting to our Board of Trustees, through our Board Chair, and working in collaboration with our President & Founder of Mary’s Meals. As Executive Director, you will provide inspirational strategic and operational leadership of MMI, ensuring delivery of its key responsibilities within the global strategic plan.
Leading with humility, clarity and courage, you will champion faithful adherence to the vision, mission and values of Mary’s Meals, as we strive to grow our global movement and reach the next child waiting for Mary’s Meals.
As Executive Director, you will:
About you:
You are an inspiring, effective and authentic leader with significant experience at executive or CEO level, in a complex organisation, ideally with an international footprint. Experience in an international non-profit, charity or social impact organisation would be advantageous, though not essential. Strong preference will be given to candidates with a deep understanding of our work gained through prior engagement with our mission.
You will also bring:
About us:
We are a global movement supported by people from all walks of life, united by one goal – that every child receives a nutritious daily meal in a place of education. As an organisation, named after Mary the mother of Jesus and shaped by Christian values, we feel that the way we do things is as important as the result and we welcome all who wish to play their part in our important work. We continue to change the lives of over 3 million children who today will receive Mary’s Meals.
We are a values-driven organisation - we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, we are fully committed to a culture of safeguarding, we are committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
We believe in the innate goodness and dignity of every person. In line with this, Mary’s Meals is an equal opportunity employer and is committed to creating an inclusive and welcoming environment. All applicants will be considered fairly and on merit, without discrimination of any kind.
We are happy for you to work remotely and flexibly, in a way that best supports your work-life balance. We have an office in Glasgow for those who would like to work from here occasionally or on a regular basis. Some travel to Glasgow, other locations across the UK and to countries where Mary’s Meals operates will be required.
Our Benefits:
Additional Information:
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please visit our website for more information about salaries in other locations.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. Please click Apply and include your CV and a succinct covering letter, of no more than one A4 page, highlighting your motivations, suitability and outlining your participation in our mission.
Closing date for applications is Monday 22nd June 2026
Our vision is that every child receives one daily meal in their place of education.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
Experience of working in or with the music industry, creative industries or arts and culture sector.
Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
Experience of implementing or managing a CRM system, project management platform or other operational technology.
Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
Experience of leading an organisation through a period of significant change, transition or growth.
An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.
You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.
This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.
This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Key working relationships
Head of Digital (strategic lead)
CRM Manager
Project delivery leads (website, GoDonate, Gifted, Clue)
Fundraising & Communications leads
Data & IT teams
Data Protection Officer
External suppliers and agencies
Key tasks and responsibilities
Programme Planning & Governance
Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.
Run programme-level governance including reporting cycles, decision logs and RAID management.
Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.
Cross‑Team Coordination
Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.
Facilitate cross‑functional workshops, planning sessions and retrospectives.
Ensure teams understand how their work fits into the wider programme and where dependencies sit.
Delivery Assurance
Track progress across major digital projects, including:
CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.
Clue database development and governance
Data governance and platform consolidation
Identify risks early and drive mitigation plans.
Ensure suppliers deliver to agreed scope, budget and timelines.
Reporting & Insight
Produce clear, consistent reporting for Directors and Trustees.
Translate technical updates into accessible, decision‑ready summaries.
Maintain a single source of truth for programme status and documentation.
Standards & Ways of Working
Embed consistent processes for planning, change control, documentation and handover.
Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).
Ensure teams follow agreed processes for testing, sign‑off and release.
About you
Experience
Proven track record in managing multi‑workstream digital or technology programmes
Strong governance, planning and RAID management
Excellent stakeholder management across technical and non‑technical teams
Working knowledge of CRM, CMS, data and digital platforms
Expertise in managing external suppliers
Experience working within digital transformation environments
Skills and Personal Attributes
Collaborative and relationship‑driven
Calm under pressure
Able to influence without authority
Highly organised and structured
Strong communicator
Apply today
Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.
Closing date: Sunday 14th June 2026
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Charity People are delighted to be partnering with The Passage to recruit a Head of Development to join their senior management team.
The Passage is a leading London homelessness charity, supporting people experiencing or at risk of homelessness to transform their lives. Their vision is of a society where homelessness no longer exists and everyone has a place to call home. The Passage has built a reputation for high-quality services and impactful fundraising, with voluntary income exceeding £5m in recent years.
This is a rare opportunity to step into a strategic leadership role at a pivotal moment, shaping and growing a diverse high-value fundraising portfolio while leading and developing an ambitious team.
Head of Development
Employment status: Permanent
Working pattern: Full time
Salary: £56,960
Location: Office based (central London) with some flexible working from home
Benefits: 35 Days annual leave including bank holiday
About the Role
This is a key senior position, responsible for leading and growing The Passage's high-value income streams, including corporate partnerships, philanthropy (major donors), trusts & foundations, and commercial/trading activity.
Reporting to the Director of Income Generation and Communications, you'll lead a committed and talented team to deliver sustainable income growth, while ensuring first-class stewardship is provided across all touchpoints.
You'll play a central role in developing and delivering strategy, driving new business, and building long-term, high-value relationships with donors and partners. As part of the Senior Management Group, you'll also contribute to organisational leadership and strategic direction.
Key Responsibilities
About You
We're looking for a strategic, relationship-driven leader with a strong track record in high-value fundraising and income generation.
You will bring:
Most importantly, you'll be motivated by The Passage's mission and committed to driving income that creates lasting impact for people experiencing homelessness.
Why This Role?
This is an outstanding opportunity to shape the future of income generation at one of London's most respected homelessness charities.
You'll join at an exciting point of growth, with the autonomy to innovate, the support of a strong leadership team, and the chance to make a tangible difference through strategic, high-value fundraising.
Application Details
Closing date: Wednesday 17th June, 9:00am
Interviews: 25th/26th June
If this role inspires you, please send your latest CV to Kevin Croasdale at Charity People () and request a job application.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job Title: Development Project Officer
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £35,329 to 45,090 (depending on experience)
Area of operation: Development
Responsible to: Development Director
Benefits: Bupa Health & welfare package, including salary sacrifice, electric car scheme and generous contributory pension scheme
Annual leave entitlement: 30 days per annum, exclusive of bank holidays
Place of work: Home based, but with regional development area across Kent, Sussex and Surrey. There will be a requirement to attend our London Office (Soho) one day per month (Hybrid Contract)
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,600 affordable properties, spread amongst ~200 villages, and have a development programme of between 150 to 200 more homes over the next five years. We are passionate about rural communities and play a leading advocacy role in promoting the importance and urgent need for affordable rural housing.
About the role:
This is an exciting opportunity to join our small but professional and friendly development team to continue the delivery of our high quality new build homes programme.
We design our homes to high-standards, incorporating local architectural features. Our ‘fabric first’ approach to design and construction, coupled with and our commitment to renewable energy technologies, aims to reduce environmental impact and running costs for our residents. We build small scale schemes of quality homes that are in keeping with the village. Our approach involves forming a community-led local partnership to research, enable and deliver affordable rural homes.
Working under the leadership of the Development Director and collaboratively with internal colleagues and external consultants and contractors. The role will be to fully coordinate from inception working with Rural Housing Enablers, site acquisition and planning through to completion with the day-to-day project management of rural exception site housing delivery (noting, we do deliver some through selective Section 106 planning schemes with housing developers). Our typical land lead sites are around eight to twelve affordable homes, and may incorporate some open market housing to provide some necessary cross subsidy funding.
About you:
To succeed in this role, you will have a proven track record in working and successfully delivering affordable housing development and preferably rural housing. You will need excellent communication and interpersonal skills, with an ability to work both collaboratively but also be an independent self-starter. It takes a special person with professionalism, enthusiasm, initiative, tenacity and a great deal of pride in the end product to stay the course and deliver these small, often challenging yet ultimately rewarding community lead housing schemes. The right candidate will also ideally have some technical construction experience, either from formal qualification of direct housing delivery. English Rural is looking to invest in and develop the right candidate to grow with our business.
If you feel excited by the challenges posed by this role, we would love to hear from you!
Closing date for applications: 12pm on Monday 8th June 2026
Interviews: Tuesday 23rd June 2026 (to be held in our London office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Calibre Audio is a national charity providing accessible audiobooks to people who are unable to read print due to visual impairment, dyslexia, or other conditions. Through a digital-first service and diverse library, the charity enables children and adults to experience the joy and lifelong benefits of reading, while increasingly delivering impact across literacy, education, wellbeing and social inclusion.
Fundraising at Calibre Audio is entering an exciting new phase of development. The charity has recently appointed its first Director of Fundraising & Communications, bringing fundraising, communications and brand together under a newly created leadership role. With a refreshed organisational narrative, ambitious plans for growth and a renewed focus on increasing income and profile, fundraising is becoming an increasingly important driver of Calibre Audio’s future impact.
Trusts and foundations are a key part of this growth strategy. Historically, income has been generated through a combination of loyal funders and a high volume of smaller grants. The organisation is now seeking to build a more strategic trusts programme focused on stronger stewardship, deeper funder relationships, larger grants and long-term partnerships. There is significant untapped potential, including opportunities to re-engage previous funders, develop new relationships and secure support for a range of compelling programmes spanning literacy, education, disability, wellbeing and community impact.
The Senior Trusts Fundraiser will lead this work, partnering closely with the Director to shape and deliver the next phase of trusts fundraising at Calibre Audio. This is a role with genuine scope to influence strategy, develop new opportunities and make a visible contribution to organisational growth. It would suit an ambitious trusts fundraiser who enjoys relationship building as much as writing applications and is motivated by the opportunity to help build something.
As Senior Trusts Fundraiser, you will:
Essential skills and experience:
Desirable, but not essential:
Calibre Audio are also keen to hear from ambitious early-career fundraisers. Whilst a track record of securing trusts funding is essential, we are more interested in your potential, approach and attributes than the size of grants you have secured to date. If you bring strong relationship-building skills, initiative and an entrepreneurial mindset, this role offers an exceptional opportunity to work closely with an experienced fundraising leader, benefit from coaching and mentoring, and play a key role in shaping a growing trusts programme.
Employee benefits include
In the first instance, application by CV-only and answers to the two screening questions.
Suitable applicants will be invited to an initial chat with Laura Macnamara at QuarterFive, where we will run through the brief and your relevant experience.
Full support will be provided with formal application.
At Calibre Audio, our mission is to ensure that everyone can enjoy the pleasure of reading, regardless of a print disability or health condition.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Sir Martin Gilbert Learning Centre is an educational charity whose mission is to educate young people about who Jews are and the contributions they have made to society. Our free workshops are integrated with the National Curriculum and rooted in academic research. Since launching in January 2024, we've reached over 5,800 students and built partnerships with schools across England, Scotland and Wales.
We're now entering an ambitious phase of growth, developing deeper relationships with select Focus Schools and building towards a national reach of 25,000 students per year.
The role
This is far more than a management job. As our first School Partnerships Manager, you'll lead our outreach to schools and play a central role in shaping how the Centre develops and grows. Working closely with the Director, you'll drive the number of schools accessing our programmes, deepen relationships with existing partners, and help design our Focus School programme from the ground up.
You'll spend your time:
This job is for you if…
We welcome applications from candidates of all backgrounds and are committed to equity, diversity and inclusion in everything we do.
Please see the full Job Description for key responsibilities, person specification, and other useful information. NB. You do not need to submit an additional Supporting Statement if you have answered the question above, 'Please explain how your education and experience thus far has prepared you for this role'.
Helping schools discover Jewish history, culture & heritage through free, curriculum-linked workshops led by top UK academics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Manager
The Noah Jordan Foundation
Location: Cornwall, UK
Salary: £35,000–£40,000 (depending on experience)
Hours: Full-time preferred (part-time may be considered)
Reporting to: Charity Director
Working closely with: Board of Trustees
Additional Requirements: Flexibility to work occasional evenings and weekends in line with events, campaigns and charity activities, with willingness and ability to travel across the UK as required.
About The Noah Jordan Foundation
The Noah Jordan Foundation is a fast-growing UK children’s charity established in memory of Noah, who died in 2024 from POLG mitochondrial disease, a rare and devastating paediatric mitochondrial disorder which can cause severe neurological deterioration and liver failure in children, and for which there is currently no effective treatment or cure.
Following Noah’s death, his family made him a promise: that his legacy would help change the future for children and families affected by mitochondrial disease.
The Foundation was established to deliver that promise through three charitable objectives:
Medical Research
Funding pioneering medical research to improve clinical management, accelerate the development of effective treatments and ultimately help drive progress towards cures for rare paediatric mitochondrial diseases, including POLG-related mitochondrial disorders.
Raising Awareness
Increasing awareness and understanding of mitochondrial disease amongst healthcare professionals, organisations and the wider public through campaigns, events, education and training.
Supporting Children and Families
Providing practical and emotional support to children and families affected by mitochondrial disease through information, resources, services and financial assistance where possible.
Since launching in September 2024, thanks to our incredible community, the Foundation has grown rapidly, raising more than £400,000 in just over 18 months.
Our Impact
The Foundation has already:
Everything achieved so far has been built through passion, community and an unwavering commitment to creating meaningful change. Whilst we are proud of what has been achieved during our first 18 months, we believe this is only the beginning.
The Foundation is now entering an exciting and important phase of development as we strengthen long-term sustainability, diversify income, grow partnerships and build the organisational capability required to maximise impact for children and families affected by mitochondrial disease across the UK, whilst contributing towards change around the world through research, awareness and support.
We are seeking an exceptional individual to help build upon the momentum already created and shape the Foundation’s continued growth and long-term impact.
The Opportunity
This is an opportunity to help build a nationally recognised charity at an exciting and formative stage of its journey.
The Noah Jordan Foundation is building towards becoming a nationally recognised force for change within paediatric mitochondrial disease research, awareness and family support.
As the Foundation’s first full-time employee, the Charity Manager will play a key role in shaping the future culture, structure and direction of the organisation.
Reporting directly to the Charity Director and working closely with the Board of Trustees, you will help develop organisational strategy, grow income, strengthen operations, build partnerships and support the long-term sustainability of the Foundation.
The Charity Manager will act as the Foundation’s operational and fundraising lead, helping drive continued growth and maximise impact for children and families affected by mitochondrial disease.
This role requires someone equally comfortable developing strategy, building partnerships and driving income growth, whilst also rolling their sleeves up and supporting practical delivery where required.
One day may involve developing fundraising strategy, corporate relationships or marketing initiatives. Another may involve supporting volunteers, delivering events or solving operational challenges.
From partnerships, fundraising strategy and marketing to events, administration and operational support, the successful candidate will need to be comfortable contributing wherever required.
This role will suit someone ambitious, adaptable and proactive who thrives within fast-moving environments and enjoys building meaningful impact from the ground up.
For the right person, this is a rare opportunity to help shape a growing charity and leave a lasting legacy.
Key Responsibilities
Fundraising and Income Growth
Operations and Organisational Development
Communications, Marketing and External Engagement
About You
We are seeking someone with:
We would particularly welcome applicants with experience in corporate partnerships, fundraising strategy, charity growth and development, community engagement, marketing and communications, events and campaigns, trusts and foundations, and organisational development and scaling.
We recognise exceptional candidates may not meet every element of the criteria listed above. If you are passionate about our mission, bring transferable experience and believe you could make a meaningful contribution to our future, we would encourage you to apply.
We understand that the right person may come from either the charity sector or a related professional background with transferable experience in partnerships, fundraising, business development, communications, marketing or organisational growth.
Experience working within a growing charity or purpose-led organisation would be highly advantageous.
Why Join Us?
This role offers the opportunity to:
We couldn't save Noah, but together, we can change what happens next.
The extinction of Mito, one stomp at a time.
The Extinction of Mito, One Stomp at a Time.
The client requests no contact from agencies or media sales.
Farleigh Hospice is a high-performing charity, providing compassionate care and support to adults living with life-limiting illnesses in mid Essex, and bereavement support to their families and carers.
We are now looking for a warm, organised and proactive Supporter Engagement and Insights Manager to help us deepen relationships with our supporters.
This role is central to building a sustainable income base that allows Farleigh Hospice to continue providing vital support to people when and where they need us most.
The role
In collaboration with the Head of Communications and Director of Income Generation you will help develop Farleigh Hospice’s supporter engagement and individual giving programme, with a focus on retention, growing regular giving and lifetime value.
A key part of your role will be leading the development of our approach to supporter journeys and stewardship frameworks, working closely with the fundraising team to ensure a consistent and high-quality experience across all fundraising channels, and ensuring every supporter feels valued, motivated and connected to our mission.
You will also support the communications and fundraising teams to analyse supporter data to ensure we are using insights to refine our activity and support the success of all income streams.
Using your strong leadership and team management skills you will provide guidance, direction and support to the supporter engagement team, while delivering impactful campaigns, supporter journeys and stewardship touchpoints.
This is an exciting time to join Farleigh Hospice. As we grow our supporter engagement programme, you will play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
What we are looking for
A highly motivated individual with:
Significant experience in supporter management and /or individual giving fundraising
A proven track record of growing supporters and regular income
A proven track record of achieving income targets
Significant experience delivering supporter journeys, stewardship and retention activity
Strong leadership and team management experience
Excellent communication, influencing and relationship-building skills
Why apply for this role?
We offer a great working environment, a competitive pay and benefit package, training and development opportunities and a strong team to support you.
If you would like the opportunity to be part of a mission-driven organisation where your work has real impact, please view the full job description.
Please note we are unable to accept CV’s emailed direct – please apply via the Farleigh website – thank you.
Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this, we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670