Director of engagement and communications jobs in covent garden, greater london
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Starlight has a long and successful track record of delivering high-profile, high-value special events, including the prestigious Blenheim Ball, Newbury Race Day, and until recently, the Highclere Clay Pigeon Shoot. These events are supported by influential committees and play a critical role in raising income, stewarding donors and connecting supporters with our purpose.
With a gap in our Philanthropy team and maternity leave expected to begin in March, this 18-month fixed-term role exists to lead and deliver Starlight’s flagship events at a senior level, with immediate responsibility for the Blenheim Ball (April) – the event Tatler refers to as “ society’s smartest ball “chaired by Lady Alexandra Spencer Churchill; and Newbury Race Day (May) – one of Starlight’s longest-standing and most successful supporter events, hosted by Nicky Henderson and his Committee.
This is a senior, delivery-focused role designed for an experienced events professional who can hit the ground running and immediately take ownership of two flagship events. Working closely with the Committees, you will bring leadership, strategic judgement and outstanding project management to ensure these events continue to excel in reputation, income and supporter experience.
We are specifically looking for talented individuals who have a short notice period and are available to start in January. Candidates need only apply if available through to April 2026 with no planned significant periods of leave.
The client requests no contact from agencies or media sales.
The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.
You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).
You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
- Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
- Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
- Assist in the streamlining and automation of processes to improve operational efficiency
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
- Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
- Manage disciplinary, grievance and attendance issues
- Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
- Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
- You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
- You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.
Interview Date: To be confirmed.
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About us
King’s Maudsley Partnership
The King’s Maudsley Partnership for Children and Young People will transform understanding and treatment of young people’s mental health through a unique collaboration between specialist clinicians from the South London and Maudsley NHS Foundation Trust and leading academics at King’s College London. These experts lead the world in approaches to mental health – with the largest group of mental health scientists and clinical academics in Europe. There is no other collaboration in the world with this breadth of skills and ambition. Through this unique partnership, clinicians and researchers will collaborate even more closely to find new ways to predict, prevent and treat mental health disorders. This will benefit children locally, nationally, and across the globe. This role will sit within the Philanthropy & Alumni Engagement team within King’s College London.
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
- Educating the next generation of change-makers;
- Challenging ideas and driving change through research;
- Giving back to society through meaningful service;
- Working with our local communities in London;
- Fostering global citizens with an international perspective.
About The Role
We are looking for an exceptional Senior Philanthropy manager for Trusts and Foundations to join the King’s Maudsley Partnership (KMP) fundraising team and secure significant long-term philanthropic investment for children and adolescent mental health research and treatment.
The King’s Maudsley Partnership will have its home at Pears Maudsley Centre for Children and Young People in south London, opening in early 2026. The partnership brings together clinical and academic excellence in a unique collaboration between the UK’s largest NHS provider of specialist Child and Adolescent Mental Health Services, South London and Maudsley NHS Trust (the Trust), and King’s College London’s Institute of Psychiatry, Psychology & Neuroscience (IoPPN), the leading child and adolescent mental health research team in Europe – with Maudsley Charity as its charity partner alongside other leading philanthropists.
The Centre has been partly funded by philanthropy via a successful capital campaign secured in excess of £30m, and this role will work with the new Director of King's Maudsley Partnership, Professor Philip Shaw, and colleagues across the Trust, IoPPN, Maudsley Charity and KCL fundraising department to ensure philanthropic income continues to be a significant driver of change.
The partnership is local, national and international in scale and ambition. Serving a local population which is among the most ethnically, socially and economically diverse in the world, our mission is to find new ways to predict, prevent and treat mental health disorders for Children and Young People (CYP) and then maximise translation of research and evidence into improved services locally, nationally, and globally. The ambition of the partnership and quality of partners attracts leading clinicians, scientists, allied professionals and students from all over the world.
As Senior Philanthropy Manager for Trusts and Foundations, you will lead on cultivating and stewarding high‑value relationships with charitable trusts and foundations to secure six and seven-figure gifts. The role will focus on developing compelling proposals grounded in evidence and impact, managing a robust pipeline of donors and prospects, and ensuring timely reporting that builds long‑term confidence in our work. You will take a leading role in navigating and maximising the value of a complex institutional and multifaceted partnership, managing multiple stakeholder relationships with professionalism and strategic insight. By aligning funder priorities with our mission to transform children and young people’s mental health, you will drive significant philanthropic income that fuels innovation and accelerates change.
The role is employed by King’s College London and reports to the Associate Director, KMP and will work across the partnership where necessary. We operate a unique and powerful model, which brings together fundraising for our partnership across major and principal gifts, and trusts & foundations, with a developing portfolio of mid-level and corporate supporters.
Our Director leads the team and represents fundraising at the highest levels including reporting at various boards and committees.
This is a hybrid role. However, postholders will be expected to spend at least two days per week onsite at King’s or Maudsley Campus/Pears Maudsley Centre when the Centre opens in 2026,
This is a full-time post (35 Hours per week but candidates wishing to work a 28hr week will be considered). You will be offered an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Demonstrable experience in fundraising from trusts, foundations and statutory funders, ideally in the Higher Education or health/research sector, with a focus on six and seven figure donations.
- Experience of growing a fundraising pipeline, with an emphasis on building new relationships with previously ‘cold’ prospects and managing a cultivation through to solicitation and stewardship.
- A proven track record of using initiative to secure major grants and donations.
- Excellent written and verbal communication skills and strong powers of persuasion.
- Experience in preparing budgets, monitoring project expenditure and delivering clear impact reports
Desirable criteria
- Experience managing complex institutional partnerships
- Knowledge of the UK children’s mental health landscape
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. In P&A we want to build a diverse team, which represents the communities served by the organisations we support. We therefore particularly encourage applications from candidates who are likely to be underrepresented.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.
Closing date: 11 January 2026.
We offer the opportunity of an “Ask Us Anything” Teams call on the 6th January at 12pm.
This roles with have two interview stages, a standard skills-based interview and test followed (for up to two appointable candidates) by a Core Values interview.
First stage interviews are due to be held on 23 January 2026. Core Values interviews are due to be held on the 27 January 2026’
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 04th January 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Programme Manager (Part-time, 4 days/week — 12-month contract)
Start date: February 2026
Location: Hybrid (East London office + home working)
Salary: £35,490–£38,220 FTE (pro rata) + 3% pension
The Southeast and East Asian Centre (SEEAC) is a community-led CIC supporting East and Southeast Asian (ESEA) migrants and refugees in the UK. We work to build an equitable society where ESEA communities thrive.
We are seeking a Programme Manager to lead our programme team, deliver high-impact community services and advocacy projects, and strengthen partnerships across the sector. This role is central to coordinating multiple projects, managing staff, developing proposals, overseeing budgets, ensuring monitoring and evaluation, and representing SEEAC publicly with partners, media and stakeholders. The post works closely with the Executive Director and Partnership Development Manager, including on fundraising.
About you:
You bring 5+ years’ experience leading programme design, delivery, monitoring and reporting plus people management experience and strong communication, organisational and financial skills. You are confident engaging with diverse communities, funders and public audiences, and committed to safeguarding and data protection. Knowledge of issues affecting migrants and refugees (e.g., employment rights, discrimination, health inequality) and strong writing skills are essential. Experience with ESEA communities or other minoritised groups is highly desirable, as is lived experience of migration-related issues.
How to apply:
Apply via CharityJobs or directly on our website
Deadline: 7 January 2026 (23:59).
Interviews:
• Stage 1: Week of 12 January 2026 (online)
• Stage 2: Week of 19 January 2026 (in person, East London)
All offers are subject to references and DBS checks. Applicants must have the right to work in the UK; SEEAC cannot provide visa sponsorship.
SEEAC strives to work to make our society where Southeast and East Asian migrants and their communities are equal members of the UK society and enjoy
Leading UK drug education charity the DSM Foundation is recruiting a Head of Business and Organisational Development to join their senior management team. This role involves working with the Director and Board of Trustees to provide strategic leadership to the DSMF team on all aspects of organisational and business development with a long-term income growth strategy, and alongside the Head of Operations and Head of Education and Engagement, to ensure that DSMF is a well-managed and successful charity with a clear strategic vision.
Suitable candidates will:
- Be passionate about supporting young people to make safer choices about drugs and alcohol.
- Have experience of strategy development and delivery, business and work stream development and income generation.
- Have a deep understanding of finance and market conditions.
- Be experienced in managing projects and performance.
- Be skilled in organisational development and people management.
Key information:
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity, founded by Fiona and Tim Spargo-Mabbs in 2014 in response to the death of their 16-year-old son Dan having taken ecstasy. The charity aims to support young people to make safe choices and reduce harm, through increasing their understanding of the effects and risks of drugs and alcohol, and improving their life skills & resilience. They work with young people, parents, teachers and professionals, in schools, colleges and communities across the UK.
This role will be primarily based in the DSMF office with some opportunities for remote working.
Closing date for applications: 20th January 2026
Shortlisting: Week beginning 26th January 2026
Interviews: 23rd February 2026
The client requests no contact from agencies or media sales.
The Brain & Spine Foundation is seeking a Fundraising-Focused CEO to take the helm of our charity at a moment of growth and opportunity. This is a rare chance to shape the future of a national charity, driving income, influence and impact for the 1 in 6 people in the UK affected by neurological conditions.
As Fundraising Focused CEO, you will combine leadership with personal fundraising delivery, building high-value relationships, diversifying income streams, and raising the charity’s profile. Working closely with a committed Board and a passionate team, you will lead a trusted organisation into its next chapter to ensure more people than ever can access vital information, support and hope when they need it most.
Deadline for applications
Sunday 11th January
Interviews with Brain & Spine Foundation
w/c 19th January
The Brain & Spine Foundation provides professional information and support for every one of the 600+ neurological conditions affecting 1 in 6 people.



The client requests no contact from agencies or media sales.
Salary: £47,117 FTE (pro rata £39,868 for 4 days / 0.8)
Contract: Fixed Term – 10 months, part-time (4 days per week – will consider 3 days)
Location: UK-based, hybrid (1/month in London office)
Closing date: ASAP - applications will be reviewed on a rolling basis
Benefits: Refreshing Fridays, paid sick leave, pension contribution, optional health insurance
We have a great opportunity for a Marketing Technology & Analytics Lead reporting to the Director of Communications and Marketing, working for a global human rights organisation that invests in the power of grassroots activism to advance justice, dignity, and equality. Their mission is to support those closest to the issues, believing that sustainable change comes from the ground up.
This is a fantastic opportunity for a data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. You’ll be joining a people-centric workplace that values respect, integrity, agility, sustainability, and inclusivity.
You will lead on data management, analytics, and digital infrastructure across marketing and fundraising platforms. You’ll act as the technical owner of the organisation’s website, donation platform, and email systems, ensuring seamless integration with Salesforce. You’ll also build dashboards, lead insight meetings, and provide actionable data to inform strategy and improve performance. This role offers significant learning potential across technical areas and broader communications projects.
To be successful as the Marketing Technology & Analytics Lead you will need:
- Experience in an equivalently technical marketing or analytics role
- Demonstrable experience with WordPress, Mailchimp, Google Analytics, and data visualisation tools
- Strong project management and stakeholder engagement skills
If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2744HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserves the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Customer Services Manager
We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.
Salary: £50,000
Location: Hybrid, Hammersmith London
Hours: Full time, 35 hours per week including mandatory office day on Tuesdays
Contract: Permanent
Closing date: Wednesday 24 December
Interview date: Thursday 8 January, Hammersmith
About the Role
As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.
Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.
Key responsibilities include:
- Leading customer services, resident engagement and communications across the organisation
- Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
- Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
- Maintaining up to date knowledge of legislation, regulatory standards and best practice
- Monitoring contractor performance and holding regular review meetings
- Producing performance reports and using data to identify improvements
- Embedding learning from resident feedback into service design
- Managing budgets, approving invoices and overseeing repair authorisations
- Supporting organisation wide planning as part of the Extended Management Team
- Providing clear leadership, managing performance and encouraging collaboration across teams
About You
You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.
Essential skills and experience include:
- Strong experience in a customer focused management or supervisory role
- Knowledge of responsive repairs or property maintenance
- Experience handling complaints and producing clear written responses
- Strong communication, relationship building and presentation skills
- Competence in MS Office with good analytical and reporting abilities
- Ability to interpret customer insight and performance data to drive service improvements
- A collaborative leadership style with a commitment to equality, diversity and resident wellbeing
A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.
About the Organisation
The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.
Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nacro is looking for a committed and politically astute Policy & Public Affairs Officer – Criminal Justice to play a key role in delivering our influencing strategy. You will help shape Nacro’s policy positions on criminal justice issues and deliver proactive and reactive public affairs activity that drives meaningful change for the people we support.
This is an exciting opportunity for someone passionate about social justice, who understands the political landscape and is confident producing high-quality policy materials, engaging with parliamentarians, and representing Nacro externally.
Key Responsibilities
Policy Development
- Monitor and analyse political and policy developments in criminal justice to identify trends, opportunities, and risks.
- Work with service users, staff, and research colleagues to develop evidence-based policy positions.
- Produce high-quality policy briefings, reports, and consultation responses.
- Serve as Nacro’s internal expert on criminal justice policy.
Public Affairs & Influencing
- Develop and deliver a public affairs plan that advances Nacro’s influencing objectives.
- Build and maintain productive relationships with parliamentarians, policymakers, and regional decision-makers.
- Attend and represent Nacro at APPGs, parliamentary meetings, and external events.
- Produce parliamentary briefings and contribute to legislative engagement.
- Organise and coordinate parliamentary and stakeholder events that support influencing goals.
- Work collaboratively with partners across the sector to strengthen joint advocacy.
Communications & Support
- Provide content for media statements, blogs, and external communications.
- Prepare briefings for senior leaders including the Head of Policy & Public Affairs, Director of Engagement & Impact, and CEO.
- Support wider Nacro campaigns and influencing work as required.
Professional & Technical Expertise
- Strong knowledge of criminal justice policy.
- In-depth understanding of Westminster, Whitehall, and political processes.
- Experience designing and delivering effective public affairs activity.
- Demonstrated ability to influence decision-makers.
- Experience working with parliamentarians and developing strong relationships.
- Excellent written and verbal communication skills with experience producing policy and campaign materials.
- Strong political awareness and the ability to anticipate developments.
Organisational Performance & Compliance
- Commit to personal learning and development through supervision and appraisal.
- Positively promote Nacro and contribute to an integrated, collaborative team culture focused on supporting service users and students.
- Adhere to safeguarding, data protection, and statutory responsibilities.
- Uphold and promote Nacro’s Equality and Diversity Policy.
- Report any health and safety concerns within your area.
- Demonstrate professional behaviour aligned with Nacro’s values.
Why Join Nacro?
We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
If you’re passionate about driving change, skilled at navigating political environments, and eager to develop your policy and influencing expertise - we’d love to hear from you.
Apply now and help shape a fairer future.
The client requests no contact from agencies or media sales.
Location: London (Hybrid working) 20% office, 80% remote or in donor meetings
Salary: £56,000 per annum
Contract: Permanent, full time (38.5 hours per week)
At UWC International, we believe education can be a force for peace and a sustainable future. Through our global network of schools and colleges, we bring together young people from over 150 countries and backgrounds, offering life-changing educational opportunities to those who might otherwise never access them.
We are seeking an experienced Senior Development Manager to play a central role in delivering UWC’s 2030 Strategy, securing the philanthropic support that underpins scholarships, long-term sustainability and global impact.
About the role
This is a senior, donor-facing fundraising role focused on major gifts and strategic donor engagement. You will manage a personal portfolio of high-net-worth individuals, foundations and other key supporters, securing significant gifts and building long-term relationships aligned with UWC’s mission.
You will work closely with the Director of Development and Funded Programmes, senior leadership, and colleagues across prospect research and operations. Alongside delivering against ambitious income targets, you will help shape mid-level giving activity and may deputise on key fundraising priorities.
This role offers the opportunity to combine hands-on portfolio management with strategic thinking, within an international organisation operating at scale.
About you
You will bring:
- Good experience in major gift fundraising and managing high-value donor portfolios.
- A strong record of securing significant gifts, ideally at six or seven figures.
- Confidence building trusted relationships with donors, senior leaders and volunteers.
- Experience developing compelling proposals, stewardship plans and donor communications.
- Strong judgement, organisation and ethical standards in all fundraising activity.
Experience in education, international development or complex stakeholder environments would be welcomed, but is not essential.
What we offer
UWC International offers a supportive and values-led working environment, with benefits including:
- Hybrid working with flexibility around hours and patterns
- 28 days annual leave plus public holidays
- Enhanced pension contribution
- Income protection and comprehensive wellbeing support
- Learning and development opportunities
- Paid volunteering or study leave
- The chance to work within a truly international organisation committed to equity and inclusion
If you are an experienced major gifts fundraiser looking to apply your skills to a global mission and see the direct impact of your work, we would welcome your application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.


The client requests no contact from agencies or media sales.
Circa £66,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of UK Policy and Advocacy and shape and lead the direction of our child rights work in the UK.
In this role you will oversee our domestic/UK-facing child rights policy work with an overarching focus on improving early childhood outcomes and reducing disparities between children across the UK. You’ll be joining at an exciting time for the team as it develops the next phase of our cross-organisational Early Moments Matter campaign and deepens its policy influencing work through the production of new evidence, briefings and engagement across the sector and government departments. You will play an active role in the Advocacy Leadership Team, ensuring our work is underpinned by robust strategies and analysis, and is undertaken in a way that reflects our organisational values.
To succeed in this role, you will have an in-depth understanding and experience of policy-making processes and influencing strategies in the UK. You will have an excellent understanding of the policy context of child rights in the UK, and be able to translate that knowledge and expertise into support for team members to deliver ambitious change for children. You will be passionate about centering lived experience, and be able to lead the team in strengthening engagement of rightsholders in the development and delivery of our policy work.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Monday 19 January 2026.
Interview date: Week beginning 02 February 2026 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

Philanthropy Manager
We are seeking a proactive and relationship-led fundraiser to drive major donor and legacy giving for a growing and ambitious charity.
Position: Philanthropy Manager
Salary: £40,000
Location: Hybrid, with weekly office day in Kennington, London SE11
Hours: Full time
Contract: Permanent
Closing Date: 10am, Wednesday 7 January 2026
Interview Dates: 15 January (online) and 22 January (in person)
About the Role
This is a hands-on and rewarding role where you will lead the day-to-day delivery of major donor fundraising and help grow legacy giving. Working closely with the Development Director, senior leaders and trustees, you will oversee the major donor pipeline, build strong and meaningful relationships, and deliver personalised supporter experiences that inspire long term commitment.
You will line manage the Philanthropy Officer and work collaboratively with colleagues across the organisation to plan and deliver events, develop compelling donor communications and support data driven insight into supporter behaviour and opportunities.
Key responsibilities include:
- Managing and growing a portfolio of major donor prospects and supporters
- Developing tailored cultivation, solicitation and stewardship plans
- Planning and delivering high quality donor events and engagement activities
- Leading on legacy giving development, communications and stewardship
- Researching new prospects and preparing donor briefings
- Overseeing due diligence processes and ensuring compliance with fundraising standards
- Producing regular reports to support income forecasting and pipeline management
- Coaching, motivating and developing the Philanthropy Officer
- Supporting the implementation of improved CRM and data systems
About You
As Philanthropy Manager you will be confident, organised and proactive, with strong relationship management skills and the ability to communicate impact with clarity and warmth. You will be motivated by building meaningful supporter relationships and delivering exceptional experiences.
Essential skills and experience:
- Strong background in major donor or individual giving fundraising
- Experience securing five or six figure gifts
- Ability to manage pipelines and donor journeys using CRM systems
- Experience planning and delivering donor cultivation events
- Excellent written and verbal communication skills
- Strong organisational and project management skills with attention to detail
- Ability to work collaboratively with senior leaders, trustees and colleagues
- Experience researching and cultivating new prospects
Personal qualities:
- Warm, engaging and confident working with people from all backgrounds
- A proactive mindset with the ability to spot opportunities
- Commitment to inclusion and belief in the transformative power of the arts
- A collaborative team player with a supportive leadership style
About the Organisation
This organisation works nationally to make music education equitable, inclusive and joyful for every child. Through long term programmes in partner schools, teacher training, advocacy work and sector wide initiatives, it supports thousands of children and young people each year. The charity is entering the next phase of strategic growth, scaling its most impactful work and strengthening its national influence.
Other roles you may have experience of could include; Major Donor Manager/officer, Individual Giving Manager/officer, Fundraising Manager/officer, Philanthropy Lead, Development Manager/officer, Supporter Engagement Manager/officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
