Director of information and support services jobs in angel, greater london

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

In this role you’ll help the Action Against Hunger International Network to access, secure and manage institutional funding from UK donors. You won’t be alone; you’ll support the Head of Programme Funding and manage members of the programme funding team.

You’ll play a key role in helping Action Against Hunger to achieve our vision of a world free from hunger by maintaining the funding from key UK institutional donors and making sure we deliver high quality programmes. You’ll be in the exciting and important position of working with country, regional and global funds, and collaborating with colleagues both inside the international network and beyond. You’ll help raise Action Against Hunger’s profile and engagement with the UK Government and UK sector to inform, influence and collaborate on all areas of our work.   

You’ll work closely with our Network HQs and country teams to develop opportunities, increase the number and value of new grants and contracts, and ensure effective delivery. But you’ll also be a key person in engaging with institutional funders too. So how will you do this? You will work at an operational, tactical, and strategic level – making the most of the links between funders strategies and the Action Against Hunger’s network own strategy and trends we observe. You’ll be proactive, bring a fresh perspective and innovative ideas, and bring a positive, ‘can do’ attitude.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 29-Dec-2025 23:30

Planned date to begin interviews: 14th January 2026.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

Salary: £45,000 to £50,000 per annum

Hours: Full time, 37.5 hours per week.

Reports to: Programme Director

Direct reports: None

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

About the role:

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.

We are now recruiting for three Transport Solutions Managers, one permanent position and two 24 month fixed-term contracts. These roles will lead the design and delivery of high-impact work focused primarily on accessible electric vehicle (EV) charging – a key priority for the Foundation. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.

While your core focus will be on EV charging, you also may be expected to lead and/or contribute to other transport projects across the transport themes.

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.

What you will be doing:

• Lead the design and delivery of accessible EV charging initiatives, working closely with Programme Directors and partners across government, industry and the charity sector.
• Scope, commission and manage projects related to EV charging – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
• Bring technical and market understanding of EV charging (e.g. standards, installation, interoperability, user experience, accessibility requirements) to shape the Foundation’s approach in this space.
• Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
• Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
• Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
• Build and maintain relationships with key external stakeholders, including OZEV, DfT, BSI, chargepoint operators, local authorities, disability organisations and industry experts.
• Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
• Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
• Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.

Your experience:

Must haves:

• Experience managing complex projects, ideally in EV charging, transport, or energy sectors.
• Ability to translate technical or policy insight (e.g. standards, user experience, accessibility, or engineering considerations) into practical delivery and funding approaches.
• Experience managing projects or funding opportunities from inception through to delivery, ideally across multiple partners or suppliers.
• Strong stakeholder engagement and influencing skills, with the ability to work effectively across government, industry, and the charity sector.
• Excellent organisational and project management skills, with the ability to deliver multiple, complex workstreams to deadlines.
• Strong analytical capability, able to interpret data, research and qualitative insight to inform recommendations and decision-making.
• Excellent written and verbal communication skills, including the ability to produce high-quality reports, business cases, and presentations for senior audiences.
• Confident IT literacy, including Microsoft Office (particularly Excel and PowerPoint).

Nice to haves:

• Understanding of EV charging systems, standards (e.g. PAS 1899), and market dynamics.
• Experience working alongside government, local authorities, or industry partners on projects.
• Familiarity with innovation or funding mechanisms such as pilots, challenge funds, co-design, or commissioning frameworks.
• Understanding of wider disability and transport issues, such as the social model of disability and key accessibility barriers.
• Experience supporting or line managing others in a team or project context.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)

Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?

About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.

As our next CEO you will:

• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.

• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.

• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.

• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.

• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.

• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.

Who you are

• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.

• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.

• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.

• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.

• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.

• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.

• Right to work in the UK and satisfactory DBS checks required.

Why FoodCycle?

• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.

• Play a pivotal role growing promising trading and schools pilots to create sustainable income.

• Work with an engaged Chair and committed board, and a small, passionate national team.

• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This role would suit a professional individual with solid current trade union knowledge, with excellent communication skills, with proven experience of implementing projects to diverse international and multi-cultural environments and fundraising in a global context. 

The Head of Union Building will lead a team at head office and work collaboratively with Union Building related staff in our regions to develop and deliver the ITF’s ambitious Union Building programme and its growth path. This includes the development, implementation and monitoring of strategies to ensure that Union Building portfolio and funding grows, and that Union Building projects achieve their agreed objectives and are coherently reported in line with TUSSO standards. The role will also contribute to the strategies required to fulfil the ITF’s overall objectives.

Due to the international aspects of the organisation’s work, a good working knowledge of another language would be an advantage. Proficient in using standard office equipment and other relevant software.

ITF offers a highly competitive defined benefit pension salary scheme, a flexible hybrid working model, enabling staff to work from home as well as the office, as well as the opportunity to work in a state-of-the-art modern office building in central London.

Reports to: Head of Media and PR. 

Direct reports: PR & Media Executive.

Hours: Full time, Monday - Friday, 37.5 hours a week.

Location: Harlow Essex. We offer blended working within this role – with a minimum of two days a week in the office or at key stakeholder meetings externally required.

About the role

This is a pivotal role for an experienced Communications and PR professional to significantly enhance the visibility and understanding of the Motability Foundation's vital work. You will be instrumental in devising and leading our proactive and reactive media work, shaping our narrative, engaging key stakeholders, increasing understanding and ultimately driving greater impact for disabled people across the UK.

This a really exciting time to be joining the Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose. You will manage and lead a programme of work to navigate complex policy landscapes, champion the stories of our beneficiaries, and work to demystify disability and mobility issues for a broad audience.

This role requires a strategic thinker who can not only execute but also advise senior leadership and Trustees on communication best practices and opportunities. The role holder is responsible for continuously developing and leading on all media and PR activities. With a strong news sense, you will help develop and execute forward-thinking PR plans and strategies for the organisation, manage our external profile and raise awareness of the work we do, aligned to our vision, and manage our press office, including building strong relationships with journalists.

If you are a proactive and motivated media and PR individual looking for an exciting new challenge within a friendly, flexible, and supportive team, then this could be the role for you! 

What you will be doing

• Develop and deliver integrated communications and PR strategies that elevate the Foundation's profile and impact.
• Lead proactive media relations, cultivating strong relationships with journalists across national, regional, and specialist media to secure impactful coverage.
• Act as a trusted advisor to senior leadership on all communications matters, providing expert counsel and crisis communications support.
• Oversee the creation of compelling content across all channels, ensuring consistent messaging and brand voice.
• Alongside colleagues in the digital team, drive digital engagement strategies, leveraging social media and digital platforms to complement press work to reach, engage and amplify diverse audiences.
• Monitor and evaluate the effectiveness of PR and communications activities, providing insights and recommendations for continuous improvement.
• Lead all media and press activity. You will manage the day-to-day running of the Motability Foundation press office, providing an efficient service that makes the most of reactive and proactive media opportunities and builds our reputation with the media.
• Scan effectively for breaking news stories relevant to our areas of work, as well as horizon scanning for potential areas of future coverage.
• Working with colleagues in Public Affairs, Policy, Insight and Evaluation and our Transport Solutions Team, take a lead on proactive media activity around our policy, campaigns and research activity.
• Scan for areas of reputational risk and support the Head of Media and PR with preparing for and handling reputational risk.
• Lead on crisis, media enquiries and messaging, implementing the necessary checks and actions to protect the Foundation’s reputation and brand.
• Develop and deliver a briefing and training programme for key spokespeople, developing key messaging and Q&As.
• Manage the press and PR budget.
• Manage the continuous development of our PR & Media Executive using a mixture of external, internal and on the job training.

What will make you great in this role?

You will have a strong track record of securing high profile media coverage, ideally for a national charity dealing in disability, health or social issues. You will have a great news sense and the ability to develop strong relationships with journalists to confidently identify stories and make them work for different media outlets. You will have a flair for writing engaging copy, an eye for detail and an unwavering commitment to meeting deadlines. You can work at pace where needed and identify priorities and manage multiple projects. You will be used to briefing and supporting spokespeople to do media interviews and speaking opportunities.

You will be proactive and a strong team player as this role will need to work closely with colleagues across the communications team and wider organisation. You will be able to take the lead in some areas and lend a hand in others. You will have great people skills and will be comfortable working with people from all walks of life, from your communications colleagues to our case studies to Directors and Board Members.

Your experience

• Proven track record of success in a dedicated PR role, ideally within a charity, public sector, or purpose-driven organisation.
• Demonstrable experience in developing and executing successful media relations strategies, securing high-profile coverage.
• Expertise in crisis communications and issues management, with the ability to respond effectively under pressure.
• Strong understanding of the UK media landscape and established relationships with key journalists.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
• Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
• Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
• Experience working with or for disabled people's organisations or charities.
• Understanding of public affairs or policy influencing.
• Experience partnering with and managing external agencies or consultants.
• Experience of line management.

Salary: £46,698 (London) / £42,373 (National) per annum

Hours:                       35 hrs per week

Contract: Fixed term contract (until March 2027)

Benefits

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;

· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

· Attractive family friendly policies;

· Private healthcare cover;

· Season ticket loans;

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Office locations:  London, Bristol or homeworker

The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings. 

Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.

Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.

Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?

This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.

You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.  

It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.

The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.

The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.

You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.

Key elements of the role:

· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.

· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.

· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.

· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism.  You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.

· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.

· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.

· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.

· To be the face and voice of the NHF with members, stakeholders and the media.

· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.

· To maintain high quality standards and follow NHF policy and process.

The successful candidate:

The successful candidate will be able to demonstrate:

· A sound knowledge and understanding of housing associations and issues affecting the wider sector.

· A sound understanding of the political and policy landscape that housing associations operate in.

· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.

· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.

· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.

· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.

· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.

· A commitment to excellent customer service.

· A positive, energetic and agile approach to work.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer

We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Completing our Application Form

To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 4 January 2026

Interview date: 14 and 15 January 2026