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About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
The client requests no contact from agencies or media sales.
Thank you!
We’re looking for a proactive individual who is passionate about volunteering to join our team. Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.
This role will work directly with cattery volunteers at Battersea London. We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 15th September 2025
Interview date(s): 22nd/23rd September 2025
For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.