WHO WE ARE

Small Green Shoots was founded in 2009. We are dedicated to increasing career opportunities for NEETs (not in education, employment or training) within the music and creative industries. We are the only UK arts organisation with both a black female Chair and black female CEO. We have 85% BME staff and 100% from low-income backgrounds (or parents with less than £24k per annum household earnings).

Founder Natalie Wade acknowledges that some of the shoots will have absolutely no previous awareness of what a ‘professional’ job means, so her approach to training begins with social skills - how to introduce yourself, how to hold yourself in meetings, building confidence, how to write minutes.  On the artist side, throughout the past 10 years Natalie and SGS have been vital in helping kickstart the careers of artists such as Jorja Smith, Mahalia and Emelie Sande - providing funding for recording sessions, video shoots and much more.

WHO WE ARE LOOKING FOR

We’re looking for an engaging, nurturing, resourceful, community minded team player, with excellent relationship building and leadership skills, who shares our vision and values and wants to bring their own ideas and energy to the table.  The ideal candidate will be an inspiring people manager, have built credibility in a creative industry (preferably music), have solid business acumen, and previous experience working in either non-profit arts or a youth organisation.  A natural communicator, you’ll be as comfortable chatting with our Shoots as you are updating the Board, getting the best out of everyone and making meaningful progress every step of the way.

The Managing Director will lead a staff team of 9, plus 10 part-time trainees and a rolling programme of work-placements. They will have the support of the outgoing CEO who founded the organisation 10 years ago and report to the trustees of this innovative youth-led charity. 

We need an MD who can demonstrate their executive leadership skills, a dynamic person with a passion for the arts and the impact of art on the lives of young people.  Someone who will guide the development of a vision and strategy for the organisation’s long-term growth and will provide strong leadership for the Board, staff and our young beneficiaries.

The MD will support the organisation in reaching its potential in terms of profile and in realising its goals for artistic excellence, youth training / education / employability within the creative industries, financial stability, fundraising and audience engagement. They will be responsible for galvanising the Board, staff and stakeholders in contributing to and supporting Small Green Shoots mission. 

Responsibilities will include:

• Executive Leadership the organisation, working with the Board to update, maintain, and execute Small Green Shoots’ Strategic Plan. 
• Lead the planning and management of all Development and Fundraising programmes to meet financial development goals. This includes overseeing communication with donors and patrons when it relates to fundraising or institutional advancement, ensuring best practices are being used in stewarding and overseeing our database and ensure that best practices are being used in recording and analysing data.
• Oversee and manage finance operations and our financial reporting. This includes provision of financial reports to the Treasurer of the Board of Directors and to the wider Board and ensuring financial systems and internal controls are adequate to for Small Green Shoots and guard against fraud and waste.
• Serve as the lead ambassador of Small Green Shoots in the community, cultivating of donors, funding bodies and creative industries
• Provide additional support for and attend meetings, fundraisers, events, celebrations etc.
• People Management; Manage, coach, and supervise Small Green Shoots employees and ensure that our employment policies and reporting are consistent with the Law and our commitments to representation and diversity and are regularly updated/reviewed.
• Oversee recruitment, training, coaching and retention of Small Green Shoots staff, this includes fostering an office culture of teamwork, generous collaboration, clear communication, effective delegation, and mutual support.
• Overseeing contracts of staff, freelancers and consultants.
• Board Relations: Work with the Chair of Trustees to identify need for committees and prioritize work of the Board, provide short quarterly written reports to the Board. Support the development of the Board through active cultivation and recruitment. Serve as liaison between Board Committees.
• Communications and Technology Management: Ensure that Small Green Shoots has the information, communications, and technology systems that it needs to be effective. Ensuring that our external communications are consistent and representative of the organisation.

THE PERSON

The ideal candidate will:

• Possess demonstrated business acumen along with strong management and leadership skills.
• Have the vision and enthusiasm to design and execute Small Green Shoots’ development as a charity in the short, intermediate and long-term and help us achieve sustainable growth into the future.
• Be a passionate communicator with the ability to establish long-lasting, productive, relationships with the Board, staff and community of stakeholders and funders.
• Have proven ability to generate earned income and philanthropic support and a passion for organizational development.
• Be able to deliver compassionate, unique, people centred approach to the job role.

Qualifications

• Proven executive experience in non-profit arts or youth organization.
• Previous experience of interacting with Boards, Volunteers and Funders.
• Proven experience building revenue and philanthropic support, including bid writing.
• Experience of working with the Arts Council England.
• Level 3 in Safeguarding young people and vulnerable adults (Desirable).
• At least 2 years of experience in youth work. (Desirable).
• At least 1 year of experience in recruitment. (Desirable)

Small Green Shoots is an equal opportunities employer and believes diversity in the workforce leads to positive and effective working environment. 

• Can you contribute to the transformation of health and care locally?
• Do you have experience of driving system change and of empowering communities?
• Are you a skilled, values driven and ethical negotiator who can ensure the needs of communities are central to system thinking?

Hackney CVS is looking for a new Director of Health Transformation & VCS Networks. You will oversee the development of a new Voluntary, Community, and Social Enterprise (VCSE) Assembly which will meet quarterly to discuss the big issues, then work with the Assembly Executive and our public sector partners to develop plans and strategies.

You will be able to operate at all levels – whether that be supporting the voices of frontline organisations or negotiating resources from health & care system leaders – to maximize the role that community and voluntary organisations can play in long term change.

Conditions of work

Salary: £50,000pa

Contract: Fixed term until 31.03.22.  Continuation funding will be sought. Role subject to a 6-month probationary period and a 3-month notice period

Hours: full time

The deadline for applications is 9.30am, Thursday 6 May 2021.

Interviews will be on Tuesday 18 May, and successful candidates will also be asked to attend a more informal meeting with staff and VCSE TLG members on Monday 17 May.

Hackney CVS positively celebrates diversity and welcomes applications from people from all backgrounds.

Purpose of the role
You will ensure excellent professional standards and productivity; enabling the CEO to lead the organisation through its next phase of development and growth.
Working closely with the CEO, you will contribute financial information and ideas to business plans, funding applications and proposals including capital developments, regeneration projects, creative programmes and other commercial opportunities.
As a key member of a small but growing leadership team you will be responsible for the delivery of important objectives focused on the profitability and capacity building critical to achieving our business aims.

The opportunity
ACAVA is undertaking a wide-ranging organisational change process as we reimagine our purpose to meet evolving cultural, economic and social contexts and pursue several emerging business opportunities.
The Director of Finance and Operations role creates a unique opportunity to influence the evolution of a leading cultural organisation with enormous potential at a moment of urgent social and cultural need.
If you have the drive to lead, confidence to influence and you are passionate about our purpose, this could be the role for you.

Finance
Confidently lead on all aspects of financial planning, management, reporting and compliance.
Ensure effective systems and controls are in place that safeguard the management of company finances.
Lead the development of robust financial processes and procedures that prioritise efficiency, profitability and financial stability.
Lead the relationship with our external management accountants and ensure the timely preparation of reports for the CEO, trustees and auditors.
Lead relationship management and negotiations with our bank to renew and/or extend banking facilities.
Analyse and improve financial performance through robust cost control, pricing policies and income generation to consolidate financial stability.
Contribute financial information and ideas to business plans, business pitches, fundraising applications and other projects as required.
Ensure grant income is disbursed according to award requirements, oversee accurate records and reporting to funders.
Develop and regularly review company and departmental budgets.
Produce accurate quarterly management accounts including P&L, balance sheet and cash flow forecasts for the CEO, subcommittees and board.
Prepare regular comprehensive financial analyses highlighting risks and identifying opportunities for improving financial performance.
Oversee the smooth completion of the annual audit liaising closely with our auditors and accountants.
Assess the financial capabilities of relevant staff and identify training needs where necessary.
Support the CEO with financial forecasts and business modelling.
Communicate and negotiate with senior stakeholders on finance, property and business development matters.

Property
Lead the management and operation of the property portfolio to ensure compliance with legal, health and safety and other requirements.
Develop a strategic plan for the estate, projecting future costs and benefits and provide analyses to inform business decisions.
With the CEO, assess the financial viability of individual buildings and develop a strategy to address underperforming sites.
Lead the oversight, negotiation and renewal of leases.
Develop a building-by-building strategy for business rates.
Produce detailed income and expenditure budgets for individual buildings that aim to generate a financial surplus.
Assess the untapped income generating potential of buildings; maximise efficient use of all spaces and identify opportunities for additional income.
Establish sound processes/policies that produce consistent income from studio licence fees and introduce a fair transparent system of utilities recharging.
Oversee excellent health and safety standards at all buildings.
Oversee cost effective planned programmes of property maintenance that sustain high quality workspaces and facilities.

Administration and HR
Lead and inspire your teams setting challenging and enriching objectives.
Oversee the efficient professional administration of the company.
Provide thought leadership to ensure best practice including a commitment to diversity, equality and inclusion in all of our work.
Direct HR processes including recruitment, contracts, staff development and disciplinary.
Oversee efficient studio allocation processes that minimise voids and maintain high occupancy.
Secure value for money in all aspects of ACAVA’s work and ensure that contracted services are fit for purpose.
Act as data controller ensuring compliance with GDPR regulations and undertake regular compliance reviews.
Maintain oversight of essential policies and ensure they are kept up to date.

About The Hilden Charitable Fund

The Hilden Charitable Fund is dedicated to funding community groups to work with asylum seekers and refugees, disadvantaged young people, penal affairs, homelessness and small projects in developing countries. The fund is committed to social justice and focusses its funding on grassroots organisations, which make a big difference at the community level.
As we begin the journey into a post-Covid and post-Brexit country the Fund approaches its 60th anniversary and there will undoubtedly be challenges and opportunities to be faced. So, we are now seeking a Director who will work closely with the Trustees to help shape and develop the Fund going forward.

A high impact, hands-on role, with scope for creativity and innovation!
The opportunities for the Director to make a real contribution are manifold, including:

• Working with the Board to develop strategies, plans and ways of working for the future, including supporting the trustees to set grant making policies.
• Managing the grant making process, including assessing applications for funding and presenting them to the trustees at quarterly meetings.
• Engaging with grassroots voluntary organisations in a period of major change.
• Building on our collaboration with the community and voluntary sector, other funders, and networks such as ACF and IVAR, enhancing Hilden’s profile and enabling its involvement in innovation.

About you

The Director could come from a range of relevant backgrounds and be someone who is ready to lead a small organisation for the first time, or who already has experience of being a Director. Whatever your background we should be delighted to hear from you, especially if you have a strong track record of:

• Voluntary sector experience at grassroots level and knowledge and understanding of grant making,
• Managing in a collaborative environment, and
• Relationship building and networking.

We value and respect all the differences that make us who we are, including: age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.

Zero Hours Justice seeks a part-time Director to help take its campaign to the next level

If you are passionate about our cause, with the skill and experience to take us forward, please apply with your CV and cover letter addressed to James.

The renumeration proposed is negotiable and the number suggested here is a full-time equivalent.

Oasis Charitable Trust is a ground-breaking group of charities that have been pioneering models of sustainable and holistic education and community development over the last 35 years.  We are now seeking a dynamic and transformational leader as the Director of Learning and Enrichment for Oasis Restore – the UK’s first secure school. This is a career-defining opportunity to lead the development and delivery of our bespoke integrated care and education for young people in custody.

Oasis Restore will offer a reparative opportunity to children and young people, who have become criminally involved, often as a result of high levels of trauma, vulnerability and threat. Our vision for Oasis Restore is focused on restoration, rather than retribution, on creating a safe environment with a holistic approach to life where every child is given opportunities equal to those offered their peers; ones that enable young people to make different choices and lead positive, productive lives.

We are looking for an organisational leader with the ability to lead and develop an education offer that is highly differentiated and innovative to achieve our shared vision. You will be values-led and have sustained, relevant leadership experience of working with children who are neurodiverse and those with Social, Emotional and Mental Health difficulties, challenging behaviour and experience barriers to learning.

For further information about the role, including details about how to apply, please visit the Oasis UK charity website or download the documents from this page. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Applications should be received by noon on Friday 30th April 2021.

Leadership interviews will take place on the 6th and 7th May via Teams.

Assessment and final panel interviews will take place on the 12th and 14th May and are being held at South Quay College, East London.

Job title: Director of Learning and Enrichment

Job reference: OR-DLE

Closing date: Friday 30th April 2021

Contract:  Full-time, Permanent

Salary:  £67,364 - £74,295 (L20 - L24)

We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate employment checks, including enhanced DBS checks. This post is covered by Part 7 of the Immigration Act (2016) and should have the ability to speak fluent English for this role.

EASST is an independent UK-registered charity whose mission is to save lives and prevent injuries by making road transport safer, greener and more sustainable for future generations. We operate as a regional partnership of local road safety NGOs aiming to reduce road casualties and promote sustainable transport choices. Our network currently spans 15 countries across Eastern Europe, the Caucasus, Central Asia and South-East Europe.

Working closely with the Admin Support Officer and reporting to the Executive Director, the successful candidate will be responsible for managing the day-to-day administration, finance, office management and HR for EASST and our trading subsidiary, EASST Expertise Ltd.

The successful candidate will have opportunity to innovate and develop internal operational systems to support the effective and efficient running of the charity.

JOB DESCRIPTION

Administration

Work closely with the Executive Director and Admin Support Officer to:

• Organise quarterly Board of Trustee meetings – collating and issuing Board agendas and papers, arranging meeting logistics, taking minutes, etc.
• Organise regular staff meetings – collating and issuing meeting agenda, arranging meeting logistics, taking minutes, etc.
• Provide admin support for quarterly All-EASST partners meetings and other ad hoc events (in collaboration with other EASST staff).
• Manage and maintain internal shared drives, mailing lists & EASST records.
• Provide day-to-day administration as required – diary management, drafting letters, ordering supplies, requesting documents, etc.
• Issue and renew consultant/freelancer contracts as needed.
• Monitor and review donor/supplier contracts as needed.
• Handle other related administrative tasks as they arise.

Finance

Work closely with the Executive Director, EASST accountants, and Admin Support Officer to:

• Set, monitor, and update (as necessary) EASST’s annual budget.
• Manage internal financial systems for EASST and EASST Expertise (inc. bookkeeping) and advising staff on financial procedures.
• Manage EASST and EASST Expertise bank accounts inc. processing payments and donations.
• Review and process staff and other expense claims.
• Prepare and submit quarterly VAT returns for EASST Expertise.
• Manage EASST and EASST Expertise invoicing (in collaboration with other EASST staff).
• Contributing to the preparation of the annual accounts and ensure compliance with regulators such as the Charity Commission and the Information Commissioner’s Office.
• Manage the EASST partner grants process including all due diligence, issuance of grant agreements, and review of grantee financial reports (in collaboration with other EASST staff).
• Support EASST staff to prepare project-specific financial reports for donors as needed.
• Act as the primary point of contact between EASST and EASST accountants.

Office management and HR

• Ensure all relevant insurance policies are in place and up to date.
• Conduct annual compliance review EASST’s Anti-Bribery and Corruption policy
• Develop, monitor and review EASST’s policies and procedures on a regular basis.
• Update EASST’s annual organisational risk assessment and monitor compliance.
• Prepare information for payroll and process related payments.
• Maintain records of all staff annual leave, TOIL, other absences from the office, sickness leave.
• Coordinate recruitment, induction and exit processes for staff, trustees and volunteers.
• Maintain staff training log and ensure staff training on safeguarding, health and safety, cyber security etc. are all up to date.

PERSON SPECIFICATION

Required:

• Minimum 3 years related work experience
• Excellent attention to detail
• Excellent numeracy skills and experience of budget management at an organisational and project level
• Excellent verbal and written communication skills
• Highly organised, self-motivated, reliable, and able to take initiative
• Good IT skills, including effective use of all MS Office software
• Able to manage a varied workload, balancing scheduled tasks with requests for assistance from the team, which may have short deadlines
•  Excellent interpersonal skills with the ability to work proactively as a member of a small, busy team

​Desirable:

• Experience of using financial software, in particular Xero accounting software
• Experience in managing events and conferences
• Experience of working in the charity/voluntary sector, including an understanding of the regulatory and governance requirements of UK charities
• Ability to understand and implement technical elements of contracts and legal agreements

Director of Finance & Operations working with a charity in Central London. Managing Finance, IT and Marketing.

Your new company
A £3.5m income organisation with mix of income from donations, education, events and membership. This organisation is well known and respected amongst the community.

Your new role

The Director of Finance and Operations reports to the Executive Director and manages 5 direct reports. Responsibility includes Finance, IT, Membership, and Marketing. You will lead the finance function in order to provide timely and accurate information including statutory accounts, management accounts, business analysis, budgeting and forecasting, financial planning, cash and credit control management, fundraising, policies for restricted funds segregation, review and updating policies, and procedures.

• Ensure that the organisation complies with its statutory and regulatory obligations
• Ensure effective use of resources to drive cost management, support financial performance, deliver agreed operating plan and maintain financial strength to ensure a viable and sustainable business model
• Support the development of a rolling 3-5 year strategic and annual operating plan.

There will be a number of projects to manage in the first year including managing the new database and managing the cash position of the organisation.

What you'll need to succeed

• You will be a qualified Accountant
• Experience of managing areas outside of finance, particularly IT
• You will have strong leadership and managerial skills
• Previous experience of working with a charity is desirable but not essential - personality is key to this role

What you'll get in return
This organisation offers a competitive package of benefits including part working from home options for the long term. There is also the opportunity for progression in the longer term for an ambitious individual.

What you need to do now
Please apply now to be considered!

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Director of Finance & Operations

Permanent Position

£52,000 - £55,000

Flexible Working (1 day per week in the office)

Excellent benefits

A Globally Renowned membership organisation based in the home counties, is seeking a Director of Finance & Operations.

Stand alone role sitting within the SLT and reporting into the Chief Exec

Annual Income of Approx £1 Million.

• Managing all financial functions within the Society including expenses, financial accounting and management, and payroll, designing and implementing financial systems and processes which are appropriate for the organisation’s size, strategy and scale of ambition.

• Contributing as a member of the SLT to the development and delivery of a medium to long-term strategy for the Society in consultation with the trustees and wider membership.
• Leading the development and delivery of effective strategic and operational forecasting, planning, monitoring and reporting to enhance the decision-making process of the Society.

• As part of the SLT, contributing to the annual development of the business plan to support the delivery of the strategic plan.
• Overseeing the implementation of activities that support the delivery of the annual business plan.
• As part of the SLT, supporting the CEO in ensuring that the Society fulfils all its legal, statutory and regulatory responsibilities.

The client is seeking a candidate who is either an experienced Head of Finance looking to take the next step or an existing Director of Finance.

You must be ACA, ACCA, CIMA Qualified.

Experience of a senior finance position within the Charity Sector is not essential, however useful.

About you and the role

The Hansard Society is looking for a Membership and Operations Manager to strengthen our organisation and develop our supporter base.

If you are interested in politics and think what Parliament does matters, then this is a great opportunity to help us with our mission to foster knowledge and understanding of the Westminster Parliament and ways in which Parliament can be made more effective.

The purpose of this new role is to:

• develop a larger and more active and engaged membership community to support the Society’s research and educational work in the years ahead;
• strengthen the Society’s operational functions, enhancing its capacity, resilience, and future development.

We are therefore looking for someone who is highly motivated and will embrace a new role, in a small, dynamic research Society with an international reputation, where you can make a big impact and enjoy significant autonomy. You will have some relevant experience in a membership or similar role, perhaps at a bigger organisation, but will relish the opportunity to take what you've learnt and apply it to help revitalise the Hansard Society's membership model and help us engage more effectively with our supporters. You will manage business-critical functions, gain in-depth experience of all aspects of running a charity, and take an entrepreneurial approach to improving our operations.

As our Membership and Operations Manager, here’s a taste of what you’ll do:

• Expand, develop and manage the Society's membership. You'll develop and implement a new membership strategy, oversee production of new marketing materials, communicate regularly with our members, and organise members-only events, including our AGM.
• Financial administration and governance. You'll co-ordinate each week with our accountants about invoice-raising, payment-chasing, expense claims, and credit card reconciliation. And you'll liaise with our Statutory Instrument Tracker® clients about contracts, invoicing and subscription renewals, and help keep our CRM (contact relationship management) system up to date.
• Operational improvement. You'll review and develop our operational policies and procedures (e.g. on diversity and inclusion, health and safety, data protection and privacy) and keep them up to date, with the ability to call on our external HR advisers for advice where necessary.  
• Support the operational delivery of our programme of public and private events. As and when we can return to in-person events, you'll book venues, catering, and other suppliers. You'll keep our CRM system updated and maintain the financial records. And, working with other members of the team, you'll liaise with speakers, sponsors and attendees.
• Support the Director with the governance of the charity. You'll liaise with our Board of Trustees and assist with our corporate reporting and compliance with charity and company law. You'll also help with reporting to funders and sponsors.
• Ensure the smooth running of the office. As the first point of contact you'll liaise regularly with the landlord and our suppliers. And occasionally we may need you to provide PA-type support for the Director and other staff such as organising staff meetings, co-ordinating diaries, ordering supplies and booking rooms and travel.

This is a new role, so you will help shape how it develops, but the ability to multi-task and juggle priorities is essential. The role carries considerable responsibility, with a lot of potential for growth and development in the future. 

Our office is situated near Westminster on the 1st floor of Millbank Tower. As and when the pandemic-related lockdown eases, staff will need to spend some time in the office together, but we anticipate being able to offer hybrid arrangements with some continued remote working.

Your skills and experience

You'll be the right person for this job if:

• You have some experience of working within the membership team of a membership organisation or professional association or similar body.
• You have excellent organisational and project management skills, an eye for detail, and the ability to juggle priorities and work with minimal supervision.  
• You have exceptional people skills and are a collaborative team-player.
• You have excellent verbal and written communication skills.
• You have excellent IT skills: are familiar with CRM systems and are proficient in using Microsoft Office software.
• You are a creative thinker and problem-solver with a 'can do' attitude.
• You appreciate our mission, have good political awareness, and can commit to the non-partisan values and ethos of the Hansard Society. 

For full details about the role, the Hansard Society and the application process, please read the job information pack. 

Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further.  You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.

Our diversity is our strength -  and we welcome applications from all sections of the community.  After initial covering letters and CV sifts successful candidates may be invited to make a  full application.

Job Description

JOB TITLE: Director of Clubhouse Operations

RESPONSIBLE TO: Executive Director

SALARY: £42602

HOURS: 35 per week

ACCOUNTABLE TO: The Board of Trustees

LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required

Role overview:

To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.

Main responsibilities:

• Supporting the creation of, and implementing strategic plans for the service;
• Full responsibility for the Clubhouse, including employees, building management and all service users attending;
• People management of all within the clubhouse remit;
• Managing the maintenance of the premises;
• Responsible for all reporting in remit of the role;
• Maintaining quality systems;
• Project planning and implementation for new services and any changes;
• Ensuring that all clinical and renewal plans are in place;
• Responsibility for all risks within Clubhouse;
• Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
• Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
• Building and maintaining partnerships and links with external organisations to promote the service;
• Supporting the growth and development of the service by increasing income streams in place and developing new income;
• Promoting the service through in-house projects;
• Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
• Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.

Specific Duties:

Operations

• Recruiting, inducting, supervising, supporting, coaching and appraising the performance of  staff (including sessional staff)  and volunteers;
• Ensuring that  operational policies, procedures, plans and project designs are properly formulated and operated;
• Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
• Ensuring that services are appropriately and effectively marketed;
• Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
• Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
• Being responsible for Health and Safety and other statutory duties;
• Ensuring that new services are developed and managed according to organisational requirements;
• Ensuring that services are in line with the organisation’s values, mission and strategic aims;
• Participating in the delivery of services where appropriate, including the design and provision of training;
• Development and implementation of cyclical maintenance plans for the building;
• Sound risk management and acting as organisational safeguarding lead;
• Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
• Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
• Being responsible for day to day management and member issues relating to Clubhouse area of operation.
• Responsible for management and planning of IT systems and equipment

Corporate:

• Representing Hillside Clubhouse and its work to external audiences and stakeholders
• To deputise for the Executive Director when required e.g.

1. To cover the management responsibilities of the Chief Executive in his/her absence;
2. To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.

Strategic:

• To contribute to the longer-term strategic direction of the organisation: e.g.

1. Drafting business plans for areas of operational and organisational responsibilities;
2. Generating and contributing to fundraising and income generation plans;
3. Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
4. Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.

General:

• Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
• Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
• Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
• Being accountable for all aspects of your work and the work of your supervisees;
• Covering for other members of staff where required;
• Out of hours working when necessary;
• Other duties as reasonably required by the Executive Director/Trustees;
• Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.

The postholder will be accountable to the Executive Director or the Chair in his/her absence.  Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.

There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.

Person specification

Essential

• Experienced in and passionate about mental health services;
• Experience in managing a similar service or in a similar role;
• Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
• Forward thinking and up-to-date with current practices in mental health;
• Confident, calm and with a hands-on approach;
• Excellent attention to detail;
• Excellent communication skills (written and verbal);
• Commitment to equal opportunities;
• Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
• Ability to write highly accurate reports with attention to detail on written work and figures;
• Expertise and understanding of mental health models;
• Knowledge of health and safety legislation (including food hygiene);
• Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself); 
• Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
• Experience and understanding of implementation phases and mobilisation of complex services;
• Business development skills (ideally in catering or retail);
• Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
• Experience of managing teams and task allocation;
• Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
• Ability to develop policy and procedure in an organisational context;
• Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
• Ability to set up and use management information systems to control the quality and quantity of service delivery;
• Sound knowledge of IT systems and planning infrastructure
• Ability to effectively plan and prioritise your own and others’ work;
• Ability to see tasks through to completion with minimal supervision.

Desirable

• Experience of implementation of quality systems (D)
• Experience of liaising with and reporting directly to commissioners (D)

We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice.  We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment 

This is an exciting opportunity to be part of a team providing solutions which deliver greater choice for disabled people.

We are seeking an Operations and Commercial Manager to join our Operations team, helping to maximise the commercial potential of Designability’s products, as well as supporting the overall operations of the organisation.

You will have:

• Experience in business development or commercial management
• Strong operational management experience, working to deadlines and delivering on time and budget
• Exceptional communication, influencing and negotiation skills

You will joining an independent, national charity based in Bath. Our creative and inspiring team includes engineers, technicians, product designers, occupational therapists, fundraisers and administrators. We are led by strong values: we are creative, inclusive and practical, with our vision being to create a future where every disabled person has the products they want to live the life they choose.

Jews for Jesus are a global organisation sharing the Good News of Yeshua (Jesus) with our Jewish people all over the world. We are looking to recruit a new Operations Manager to help advance our important work in the United Kingdom. If you feel this could be you, please send us your CV today!

Key Qualities

• Excellent problem solving skills
• Great team player
• Passion for the Gospel
• Self-motivated to go above and beyond
• High attention to numerical details
• Ability to streamline processes

Desirable Skills

• Qualified Accountant
• Experience using Quickbooks
• Experience using CRM systems e.g. Blackbaud Raiser’s Edge
• Experience producing Financial Reports and Board Reports for a UK Charity
• Experience supervising payroll and preparing for audit
• Experience managing facilities e.g offices/shops/coffee shops
• Experience of inventory and stock management
• Experience overseeing HR, Health & Safety, IT systems
• Knowledge of UK Charity requirements and relevant legislation, especially GDPR
• Previous experience line managing staff, team building, recruiting and training volunteers

Benefits

• Salary according to experience and ability in the range of £40,000-£48,000
• Full-time, permanent position, subject to probation period
• 20 days holiday (rising to up to 25 days) with 8 days bank holiday
• 10% non-contributory pension after successful completion of probationary period

Additional Information

• Applicants should only apply if they have the right to work in the UK and valid documentation
• Please note, we are a Christian UK-registered charity and it is a genuine occupational requirement that you are a committed Christian and in full agreement with our statement of faith, which can be found on our Jews for Jesus website
• The position is currently home based but in the future you may be required to work from/oversee an office and/or shop in central London

Operations Manager – Inclusive Cycling

About us

Wheels for Wellbeing is the only inclusive cycling organisation run by and for Disabled cyclists. We have been supporting Disabled people to discover cycling for leisure, health improvement and transport since 2007.  We work tirelessly at local, regional and national level to spread our unique understanding of the barriers and solutions to accessing active travel. Our approach is optimistic, dynamic and flexible, supporting others to ensure that cycling services, infrastructure and facilities are attractive and accessible to Disabled people, older cyclists, people cycling with children, cargo cyclists etc.

All our work stems from the diverse lived experience of our members, trustees, staff & volunteers. Difference is what makes us who we are and what makes us strong. It is what others value in our approach. We trust and hope you will bring yet new perspectives. Wheels for Wellbeing recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome job applications for people of all backgrounds.  

About the role

This is a new senior management role as the organisation grows. From our office in South London, you will provide leadership to our great operational team, and with them constantly improve and take a strategic approach to developing Wheels for Wellbeing’s customer focused inclusive cycling services. You will operationalise a new cycle hire service (currently being piloted). Other key priorities for this post are: safeguarding of adults at risk and children, and the health and safety of all involved; improved data handling and impact evidencing; excellent budget management of our services.

Key responsibilities:

• Support and oversee the safe re-opening of all our cycling services post-lockdown and the planning of new projects/services.
• Lead and be a part of a happy and motivated team.
• Promote excellent partnership working between Wheels for Wellbeing and a variety of stakeholders.
• Participate positively in the running and development of Wheels for Wellbeing.

Are you an experienced manager and shaper of services, 100% focused on the needs of end users with 2 years’ experience in either Disability, cycle training, sports & physical activity, community health or education? Do you excel at leading happy, motivated teams of staff and volunteers and have experience of putting Safeguarding, Health and Safety and good financial systems at the heart of providing safe and sustainable services? Then we would love to hear from you!

Please read through the job pack, available on our website via the Apply button, to learn more about the role.

Closing date: May 4th 2021