Director of operations jobs

Permanent,| Full Time | Circa £35,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

About the Role
We’re looking for a proactive, highly organised Executive Assistant to support to the Director of Fundraising and Director of Strategy & Impact. You’ll manage complex schedules, coordinate meetings and committees, prepare key documents, and support strategic projects.

This is a role for someone who thrives on responsibility and variety. You’ll:

· Act as secretary for key committees, preparing agendas and taking minutes.

· Liaise with senior stakeholders internally and externally.

· Ensure smooth communication across the organisation.

· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.

What We’re Looking For

· Exceptional organisational and communication skills.

· Ability to take initiative whilst providing timely and consistent support to Directors.

· Ability to manage multiple priorities with discretion and professionalism.

· Confidence engaging with senior internal and external stakeholders.

Additional Information

· Standard DBS check required.

· Must have the right to work in the UK.

How to Apply
Please submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Tuesday 21st April 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Operations Manager.

About the role

The Operations Manager sits at the very heart of TLG, working closely with the Executive Director to turn vision into reality and ensure the organisation runs smoothly at every level. From trustee board and governance rhythms, through the leadership team, and out across the whole organisation, this role is pivotal in holding together the systems, structures and environments that enable TLG to flourish.

Our Operations Manager will lead and coordinate core organisational functions, champion a healthy and effective office culture, and provide confident, cross‑organisational leadership. With oversight of strategic and operational coordination, they will ensure that TLG’s systems, rhythms and ways of working are not just efficient, but actively support our people to thrive and our mission to be lived out day‑to‑day.

Your Impact

We’re looking for someone who brings clarity, steadiness and strong operational instincts to a fast‑moving, purpose‑driven organisation. They will thrive on making organisational life run smoothly - someone who can confidently hold the rhythms, plans and processes that keep TLG functioning at its best, while translating bigger strategic priorities into clear, practical action.

This person will be naturally organised, proactive in spotting improvements and able to simplify complexity into manageable systems that serve the whole team. They will be comfortable influencing across the organisation, building trust, and partnering well with others. Above all, they will care deeply about TLG’s mission and bring a thoughtful, solutions-focused approach that strengthens our culture, compliance and operational excellence.

Job Purpose

At the heart of the Operations Manager role is the opportunity to shape how TLG works at its best. This role brings strategic insight to the design and continual improvement of our organisational rhythms - streamlining key processes, strengthening ways of working, and unlocking efficiencies that free our people to focus on what matters most. By stewarding the operational heartbeat of TLG, the Operations Manager ensures that our rhythms are not only well‑managed, but intentionally aligned with our mission, enabling clarity and momentum across the organisation.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: 22.5 - 37.5 per week (0.6 – 1.0 FTE)

Closing Date: Sunday 26th April

Initial Interviews: Thursday 30th April – Online

Final Interviews: Monday 11th May – at our National Support Centre in West Yorkshire

The Royal Foundation of St Katharine is one of Britains oldest charities in continuous existence since 1147. Now in its third location in Limehouse between the City of London and Canary Wharf it is a retreat centre, hospitality and meeting space and a community charity. With 45 bedrooms, 12 Meeting rooms and a community café in a Yurt it is a unique offering of an urban oasis in the busyness of London life. We host around 1000 meetings a year for major chairites and trusts. We run our own Retreat programme grounded in Christiian spirituality.

We are now recruiting a Finance Director (CCAB qualified) to oversee the financial aspects of this c£3m turnover charity with around 60 staff. The role is part of the Senior Management Team, reporting to the Master and is responsible for day to day financial operations, budgeting, management reporting, investment oversite, VAT and Tax. Payoll and HR admin - supervising one financial assistant. 

Ability to be hands on with financial processing - with a strong grasp of accounting systems (Sage Inacct) and interfaces. Budgeting, VAT and Management reporting expertise.. Management of audit and annual reporting cycle. Able to use financial data to encourage managers to make good commercial decisions.

Experience of hospitality sector desired. Experience of charity sector also desired.

The chance to work in a beautiful Urban Oasis near Canary Wharf and the City of London. 

Supportive of our values/ethos as a retreat centre grounded in the Christian faith.but open to all regardless of faith.

This is a permanent post, but we are open to contract work, whilst we identify a permament person. Also open to part time work. Applicants must have right to work in UK.

Lead and Direct Income Generation and Future Fundraising for Swindon Food Collective

The role has key responsibility for all income generation activities at Swindon Food Collective. This includes high-profile networking with local businesses, corporations and the public sector, processing grant applications, growing and managing key corporate partnerships and significantly increasing fundraising activities. This is a senior role and the role-holder will be a member of the Senior Leadership Team. The work involves undertaking frequent travel to local corporations, businesses, and wider public sector stakeholders. 

Role Purpose
To design, deliver and secure a multi-stream recurring income generation strategy, manage charity-wide philanthropy, and strengthen long-term financial resilience.

Key responsibilities

Strategy and planning
• Develop and deliver a 12–24-month income generation plan aligned to SFC priorities and the Trustee Strategy & Fundraising Committee.
• Build a balanced income mix (corporate, philanthropy, trusts, community and digital where appropriate), with clear targets and resource assumptions.
• Produce compelling cases for support and pitch materials tailored to different audiences.

Corporate partnerships and sponsorship
• Identify, cultivate and secure corporate partnerships and sponsorships (including 'charity of the year' and payroll giving where feasible).
• Design partnership packages (benefits, brand alignment, staff engagement, volunteering) and manage delivery and stewardship.
• Work closely with the Brand Ambassador & Events Manager to convert event leads into partnership conversations. 

Philanthropy, major donors and relationship fundraising
• Build and steward relationships with high-value supporters, ensuring excellent donor care and personalised stewardship.
• Manage a prospect pipeline (research, cultivation plans, asks, stewardship and renewals).
• Coordinate CEO and trustee involvement in high-value relationships where appropriate. 

Trusts, foundations and grant fundraising
• Own the trusts and foundations pipeline, from identifying funders to writing compelling bids and submitting applications.
• Coordinate impact evidence and data collection across SFC to strengthen applications and reporting.
• Complete and undertake all funding and grant applications (corporate and public sector) in a timely fashion and ahead of relevant deadlines. Report funding progress to stakeholders. 
• Ensure timely and high-quality funder reporting and relationship management. 

Performance management, systems and compliance
• Manage income forecasting, budgeting and ROI tracking; set and monitor KPIs and provide clear reporting to CEO/Board.
• Maintain accurate records in the CRM (or agreed system), ensuring GDPR compliance and strong data quality.
• Ensure fundraising activity aligns with relevant fundraising standards and ethical practice. 

Leadership and organisational contribution
• Senior Leadership Team member: contribute to organisational planning, budgeting and risk management.
• Work collaboratively across operations and volunteering functions to ensure fundraising promises align with delivery capability and safeguarding requirements.
• Coach and support colleagues and volunteers who contribute to income generation activity. 
• Other tasks as relevant / determined by the CEO. 
 

St Andrew’s is a Church of England parish church in lively Earlsfield in South West London. Earlsfield is situated between Wandsworth and Tooting Broadway, and is well-served by bus and rail links.

We are a thriving and dynamic church with an ever-evolving spectrum of faith expressions, and innovative responses to what it means to be rooted in, and serve, our wider community. Our church building is in use at least six days week.

Head of Parish Operations is a new role created to:

· Provide executive support to our newly recruited vicar and associate vicar

· Ensure the smooth and effective running of the Parish and help put our vision into practice

· Oversee internal and external communications

· Take a leading role in financial record keeping

· Foster a collaborative and supportive culture.

We are looking for someone who has:

· The ability to support the ministry team, and to design and implement administrative systems

· Excellent written and verbal communications skills and ability to liaise with a wide range of stakeholders

· Familiarity with Microsoft Office applications (especially Word, Excel, Outlook), and the ability to use other IT resources

· Financial literacy and the ability to update and produce reports from our accounting software (after training in our specific system)

· Ability to line manage and support other staff member(s) as required

· An understanding of proper management of health and safety matters

· While being of any faith or none, sympathy with the values and guiding principles of a Church of England parish, and with key principles of community development and support.

· A commitment to promoting equality and diversity in all aspects of the Parish’s work.

Please refer to the Job Description and Person Specification which accompany this advert. Application is by providing a full CV, and a supporting statement of up to 600 words.

Salary: £87,500 per annum

Hours: 37.5 hours per week 

Location: Hybrid – remote/Exeter with regular attendance at HQ, plus regular travel to other DAA sites and events as required

Duration: Permanent 

The Role

The Income Generation Director plays a pivotal leadership role in enabling Devon Air Ambulance to deliver its mission through strong, trusted relationships with the public, supporters, partners and stakeholders. You will be responsible for the strategic leadership of income generation, communications and public engagement, as the Income Generation Director brings together fundraising, marketing, communications and commercial activity to grow support for Devon Air Ambulance and generate long-term sustainable income.

As a member of the Senior Leadership Team, you will contribute to the development and delivery of the corporate strategy, providing insight, challenge and leadership across the organisation. You will hold responsibility for public engagement and income generation activity across both the Charity and the Trading Company. The postholder will need to be willing to hold/apply for a Gambling Commission Personal Management Licence for the lottery.

The Candidate

We're seeking an inspirational leader who is collaborative and open, and can provide cross-departmental support to all teams, with the ability to achieve strategic goals. The ideal candidate will be able to role model a culture of integrity, honesty and openness with demonstrable experience of senior leadership within public engagement, income generation communications, marketing or a related field. They will have excellent interpersonal skills and be able to build effective partnerships with internal and external stakeholders, being able to influence and have a tangible impact on income generation. The candidate will be able to operate in a dynamic and high-profile environment with the confidence to innovate and take informed risks. 

As the role will require engagement with communities, staff and supporters across the county, it is essential that the candidate has a full driving licence. 

The Package

Salary: £87,500 per annum.

As a valued member of the team you will have access to a wide range of employee benefits including:

• 25 days annual leave plus 8 bank holidays (pro rata)
• Maternity/Paternity & Adoption leave
• Pension scheme
• Occupational sick pay scheme
• Free counselling and financial wellbeing services
• Up to £8,000 relocation package available if eligible. 

Find out more about our staff benefits on our website.

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)

What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.

About the Role:

Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.

You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.

Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of facilities management and contractor management is desirable.
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

What We Offer:

Financial Benefits

• Competitive salary with progression opportunities
• Aviva pension (up to 5% employer contribution)
• Blue Light Card perks (4,000+ discounts)
• Salary sacrifice schemes (bike, season tickets)
• Eye care contributions
• Long Service rewards

Wellbeing Support

• Extra annual leave for your birthday and buy and sell scheme 
• 24/7 GP access via Employee Assistance Programme
• Mental Health First Aiders
• Family-friendly policies and potential flexible working options

Career Development

• Paid training and development
• Clear internal progression pathways

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.

A fantastic opportunity has arisen to join our External Affairs and Engagement team as Internal Communications Manager.

As our Internal Communications Manager, you’ll lead the creation and delivery of engaging, inspiring and high quality communications that connect colleagues across our national network of hostels and teams. Working within External Affairs and Engagement, you’ll play a key role in supporting YHA through a period of organisational change, helping colleagues understand our priorities, celebrate our impact, and stay connected as we head towards YHA’s centenary and beyond. You’ll design and deliver internal communication resources including digital tools, meeting and events to ensure all staff are engage in and enthused about YHA’s work and impact.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Internal Communications Manager?

• Develop and deliver an internal communications strategy to support transformation and business priorities, reviewing current tools and systems

• Identify and implement new modern digital solutions for internal communications

• Creating engaging, clear and timely communications that connect and inspire staff across YHA’s network

• Managing YHA’s internal communications channels to ensure consistency, accuracy and impact

• Planning and hosting internal engagement activities such as briefings, webinars and Ask‑the‑Exec sessions

• Producing high‑quality internal content including newsletters, briefings, presentations and articles

• Working closely with senior leaders and colleagues across the organisation to gather stories, share updates and celebrate impact

• Supporting staff understanding, engagement and confidence during periods of organisational change, with travel across the network as required

What Skills and Experience do you need to be an Internal Communications Manager?

• Experience implementing and managing modern digital internal communications systems within complex or national organisations

• Proven experience leading and delivering internal communications strategies

• Expert confidence using Microsoft tools such as Teams, Viva Engage and SharePoint to drive engagement

• Demonstrated success managing internal communications through periods of organisational change

• Excellent written and verbal communication skills, with the ability to adapt tone for different audiences and situations

• Confident facilitator and event coordinator, comfortable chairing meetings and presenting to senior audiences

• Strong project management skills, able to balance competing priorities and deliver to deadlines

• Approachable, trusted and well‑organised, with the ability to build positive relationships across all levels of the organisation

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We are seeking an experienced and driven Director of Programmes & Impact with essential third sector experience to lead and shape our global programme function.
This is a pivotal leadership role responsible for ensuring that all funds raised are translated into effective delivery on the ground, supported by strong oversight, clear data, and credible impact.
You will own the full lifecycle of programme delivery — from partner management and implementation through to compliance oversight, data capture, and donor reporting. You will also play a key role in building the systems, processes, and structures that enable impact to be delivered and evidenced consistently as the organisation grows.
This role offers a high level of ownership and influence, with the opportunity to shape how The Zahra Trust delivers, measures, and communicates impact globally.

The Dunard Centre is a new world-class performance venue being built in Edinburgh’s city centre. A new home for the Scottish Chamber Orchestra and a new venue for Edinburgh International Festival, the venue will play host to a diverse programme of events and be a thriving community space in the heart of the city.

With construction well underway, we are looking to recruit an experienced Head of Facilities and Operations to join the Dunard Centre team through its capital phase and into operations. This is an exciting opportunity for someone with senior experience in a live performance venue to play a key role in establishing the operations function for this once-in-a-century concert hall during its construction, before going on to lead the smooth running of the venue once open.

Working alongside the Project Director during the capital phase, the Head of Facilities and Operations will bring specialist knowledge of cultural venues and their operational requirements, enabling intelligent decision-making and a smooth transition from construction to opening. Once open, you will lead the day-to-day operations of this busy community and performance space, helping to ensure the Dunard Centre fulfils its ambitions to become a world-class venue that is welcoming and accessible to all.

The ideal candidate will have experience of working on a capital project, as well as operational experience of running a cultural venue, as this role will necessarily change and adapt as the capital project nears completion.

To find out more, including how to apply, please read the full job description on the Dunard Centre website.

Tender is a nationwide charity harnessing the power of drama and the arts to educate children, young people and adults about healthy relationships. Our innovative, interactive approach empowers children, young people and adults with the skills and knowledge to recognise unhealthy relationships, nurture healthy ones, and seek support if they need help.

The Finance & Operations Officer plays a central role in ensuring the smooth financial and operational running of Tender, supporting the organisation’s ability to deliver its mission effectively. The role spans core finance functions—including payroll, payments, reconciliations, budgeting support and financial reporting—ensuring that Tender maintains robust financial controls and compliance across all statutory and regulatory requirements. It also involves close collaboration with suppliers, funders, auditors and internal teams to support the Finance Director in producing financial plans, forecasts, annual accounts and audit preparation.

Alongside finance, the post holder is responsible for managing key operational areas including HR administration, ICT coordination, office management, and internal communication processes. This includes overseeing recruitment and onboarding processes, maintaining HR policies and procedures, ensuring effective cross-team collaboration, managing external service providers, and maintaining an efficient administrative and operational environment. The role requires someone who can work autonomously, use sound judgement, implement effective processes, and ensure alignment of systems across the organisation.

A successful Finance & Operations Officer will also contribute to organisational development by ensuring that policies, procedures and workflows are up to date, compliant and reflect best practice. With responsibilities that touch every part of the charity, the post holder acts as a vital hub for coordination, problem‑solving and continuous improvement, helping Tender maintain a high‑functioning, values‑driven working environment.

To be successful in this role, in the first 6 months you will have:

• Established reliable financial processes by ensuring accurate and timely payroll, payment cycles, reconciliations and financial reporting, maintaining full compliance with Tender’s financial controls and statutory requirements.
• Strengthened core operational systems by updating and consolidating HR, ICT, office management and policy frameworks, ensuring staff understand and follow consistent organisational processes.
• Improved cross‑team coordination by streamlining internal communications and embedding efficient administrative workflows, enabling smoother collaboration across finance, HR and operational functions.

Please refer to the full job description and person specification in the full recruitment pack for further details.

Job Title: Finance and Operations Manager

Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)

Contract Type: Part-time (0.6 FTE / 24 hours per week), Permanent contract

Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.6 FTE)

Target Start Date: As soon as possible

Application Closing Date: 22 April 2026 23:59 BST

This job advert is for an existing vacancy.

About Right To Play:

For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.

We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.

This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.

Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK.

Benefits Highlights:

• Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
• Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
• Flexible work arrangements
• 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
• Competitive benefits such as Income Protection and Life Assurance
• Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
• More information on what we offer is available on our website.

Application Method:

Apply with your resume and cover letter in English via the application link.

Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.

As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information is available on our website.

As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.

We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.

Job Description:

Job Title:  Finance and Operations Manager (0.6 FTE)

Grade:  7

Reports to: Executive Director UK & Global Strategic Initiatives

Location: London

Direct Reports: None

Department: UKNO

1-Purpose:

The role manages all UKNO finances and is responsible for supporting UK donor services and governance, accounting, ensuring accurate monitoring, reporting and compliance, alongside office management and logistical support.

2- Accountability & Responsibilities:

UK National Office Financial Support (75%)

• Lead on UK financial management and accounting. Inputting data and generating reports on UK income and expenditure forecast; performing variance analysis on key revenue and expense sources.
• Lead the annual budgeting process for the UKNO, monitor cash flow and prepare ongoing reporting and analysis, managing payments of providers, consultants and vendors.
• Lead on reporting to UK Finance and Audit Committee and support with Board governance and meeting management.
• Lead on UKNO External Audit and reporting to Charity Commission, OSCR, Companies House.
• Act as “super-user” for the Microsoft Customer Relationship Management (CRM) system, Dynamics 365 and Power BI, supporting donor engagement/stewardship. Manage and populate the system with timely and accurate data, assist UKNO staff with MCRM usage, and prepare reports based on database information.
• Ensure compliance with RTPs procurement and finance regulations.

UK Office management and logistical support (25%)

• Manage the day-to-day operations of the office, ensuring effective administrative support. Oversee relationships with the office landlord and service providers to ensure the office is well maintained and that all maintenance, repairs, and services are delivered in a timely and appropriate manner. Deliver comprehensive travel support, including visa coordination and hotel arrangements within the UK, and provide logistical support for UK-based organisational meetings and events (e.g. Freeze Week).

Perform other duties as assigned.

3- Scope (geographical and/or functional), Impact and Autonomy

This UK-based role operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received. Oversight is provided by the Executive Director and the global finance team. Decisions on finances must be approved by the ED, and in some cases, the Finance and Audit Committee. In addition, the role is responsible for overseeing day-to-day office administration, providing travel and logistical support. The incumbent operates with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.

4- Leadership and Staff management

The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across the National Office. Leadership is demonstrated through setting standards and supporting teams to work effectively within organisational policies and financial controls, by providing authoritative guidance to the National Office on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the ED and HQ Finance. The incumbent is expected to operate effectively in a low‑segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with ED, exception reporting) to maintain strong control integrity.

5-Information requirement for decision-making

This role requires gathering, interpreting, and compiling complex information from a variety of sources - including online banking, financial systems, MCRM, Power BI and fundraising staff to ensure accurate reporting and analysis.

6- Innovation and Improvements

The incumbent is expected to drive process improvements and functional innovations within the National Office—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the ED.

7- Relationships & Communications: Internal / External:

The incumbent is expected to work closely with the ED and HQ Director of Finance in regard to the financial aspects of the role, especially in preparing budgets and ensuring compliance with the financial procedures of Right To Play. They also work closely with all UKNO staff on UK finances and with the global donor services team. The role manages external relationships with RTP UK’s auditors and FAC. The incumbent stewards the National Office’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance providers, external auditors, tax advisors, and legal counsel.

8- Expertise (Certifications / Education, Professional Experience/Language)

• Post-secondary diploma or undergraduate degree in accounting, business administration, finance or other related fields.
• 5 years progressive finance experience, including audit coordination, statutory filings, managing and tracking budgets and external advisor management
• Extensive experience in managing operations and/or administration.
• Project and/or organisational performance management and reporting experience.
• Experience working at a senior support level.
• Able to work well in a team and under pressure, diligent and with an eye for detail.
• Excellent organisational skills and ability to manage multiple priorities.
• Ability to build good working relationships with colleagues, supporters and suppliers.
• Strong IT skills, in particular with databases and analytical systems.
• Excellent numeracy skills plus the ability to maintain and present financial and non-financial data in a clear and accurate way.
• A high level of proficiency at producing and reviewing management accounts to ensure accuracy and robust forecasting.
• Fluency in oral and written English.

9- Core Competences

• Collaboration: Ability to work with a wide range of stakeholders.
• Growth Mindset: Stay abreast of emerging finance trends encouraging new ideas and new approaches for improvement Resilience: Abilities to face challenges with a problem-solving attitude.
• Professionalism: Demonstrate integrity & accountability, uphold the org values to support decision making.
• Management and Interpersonal Skills: Demonstrates strong organizational skills to meet deadlines and possesses excellent problem-solving abilities.

10- Additional Information: Minimum requirement to work from the London office two days per week.

Are you an outstanding leader, fundraiser and a natural networker? Do you want to help local communities to take practical action to make a difference to UK seas and shores? 

Sea-Changers is looking for a motivated leader to make a step change at a key point in the organisation’s journey. Sea-Changers’ vision is a future where the UK’s seas and shores are clean and healthy and marine species and habitats are protected. Our grants seek to support communities of Sea-Changers – people who care about the seas and want to take practical action to make a difference. Through our grants we enable diverse, grassroots and community-led marine conservation across the UK.

Doubling our income to over £300,000 in 2025 has catalysed Sea-Changers to move from a volunteer-led charity to a sustainable organisation with a dedicated staff team. To enable this, we are seeking to appoint our first Executive Director. This new role will work alongside the Co-Founders and our Board of Trustees and lead the transition from a volunteer-led operation to a staff-led organisation.

As a driven individual, you will build on our success — strengthen partnerships, expand our impact, and help more communities to protect the ocean. Supported by a strong group of volunteers and an impressive Board, the Executive Director will be comfortable working at both a strategic and operation level, and ‘hands on’. By the end of 2027 it is our expectation you will take full responsibility for the strategic leadership and overall operational delivery of Sea-Changers.

This is an extraordinary opportunity for the right individual. It is a chance to build on our success to date, to forge new partnerships with our funders, to motivate and inspire our inspiring volunteer team and to engage with our wide community of applicants. Through Sea-Changers, the Executive Director has the rare chance to deliver a lasting legacy for UK marine conservation.

Strategic leadership, increasing organisational income and managing a motivated team of volunteers are essential aspects to the role. A passion for the marine environment is key, as is a working understanding of UK marine policy. We want someone who passionately advocates for Sea-Changers, who can communicate confidently and credibly at all levels. You will champion our oceans and galvanise others. 

Head of Centre Operations

We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact.

Position: Head of Centre Operations
Salary: Circa £60,000 plus £5,000 car allowance
Location: Watford with hybrid working and regular travel
Hours: 35 hours per week
Contract: Permanent
Closing Date: 29th April 2026

About the role

This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery.

You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce.

Key responsibilities include:

• Developing and delivering operational strategy aligned to organisational goals
• Leading and managing multi-site teams through direct reports
• Driving performance through data analysis, KPIs and continuous improvement
• Overseeing day to day operations to ensure consistency, quality and compliance
• Managing budgets, financial controls and identifying efficiencies
• Ensuring high standards of customer service and stakeholder engagement
• Leading on health and safety across all sites and ensuring full compliance
• Overseeing facilities, estates and maintenance planning
• Building partnerships with external organisations and stakeholders
• Supporting organisational development through coaching, training and leadership

You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs.

About you

We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams.

You will have:

• Significant experience in multi-site operational management
• Strong leadership skills with a focus on coaching and team development
• Experience driving performance, analysing data and improving systems
• Knowledge of health and safety management and compliance
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage complex workloads
• Confidence using IT systems including Microsoft Office
• A full driving licence and willingness to travel regularly

Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results.

About the organisation

The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home.

Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager

Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People.