Director of operations jobs

Lead a nationally significant youth development and outdoor learning programme that changes young lives at sea.
Join Tall Ships Youth Trust in a senior leadership role shaping pathways, partnerships and life-changing opportunities for young people across the UK.

Tall Ships Youth Trust is looking for an exceptional Director of Youth Development & Outdoor Learning to lead and grow our youth development offer at a pivotal moment in our strategy. This is a rare opportunity to combine mission, leadership and commercial thinking in a role that directly expands opportunities for young people, particularly from disadvantaged backgrounds.

You will shape the journey young people take with us, from their first voyage to longer-term development, training, employment and progression opportunities.

Through a combination of outdoor learning and sail training frameworks you will engage educational and youth leaders, apprenticeship providers and sector corporate partners to establish multiple pathways for young people in the UK. You’ll identify and create networks across the UK with education and youth development clients, outdoor learning providers and national organisations that offer leadership and development opportunities for young people. Ensuring that our three-voyage programme and space in between is employed as their preferred option for the personal and social development of the young people that they are responsible for.

This includes trading income generation for groups and individuals, while also supporting fundraising by developing business in geographies and communities that align with geographically restricted funding secured by the Trust.

You will also lead Tall Ships Youth Trust on its journey towards appropriate Kite marks, accreditation and quality marks to establish our credentials in the youth development and outdoor learning sectors. 

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

ABOUT BIRMINGHAM HIPPODROME:

With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK, welcoming over 600,000 people each year. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.

ABOUT THE ROLE:

Job Title: Director of People & Culture            

Department: Directors

Job Title of Line Manager: CEO & Artistic Director    

Direct Reports: Head of People, Culture and Talent

Contract: Permanent, Full-time, 37.5 hours per week

Location: Onsite at Birmingham Hippodrome with flexibility for hybrid working

Salary: £75,000 - £80,000 per annum

The Director of People & Culture sits within the Executive Leadership Team and, along with the Artistic Director & Chief Executive Officer, Chief Operating Officer, Director of Creative Programmes, Director of Operations and Executive Director. The Executive Team are responsible for striving towards achieving the vision to create ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’ and succeeding in the mission to ‘provide that “goosebumps” feeling through memorable and extraordinary experiences’.

The Director of People & Culture plays a key strategic leadership role in shaping an inclusive, values-led and high-performing organisation where people can thrive. Working as part of the Executive Leadership Team, they lead the development of people, culture and talent strategies that support Birmingham Hippodrome’s mission, people and future growth, while also acting as a key liaison with the Board on people and culture matters.

ABOUT YOU:

You’ll need significant senior leadership experience in People/HR/OD, including with people strategy, organisational strategy, workforce planning, and culture change. You’ll have strong experience of employee relations, consultations, restructures, change leadership, and employment law; plus strong experience of leading EDI&B, managing senior stakeholders, and advising executive leaders and Boards. You’ll have a CIPD Level 7 or equivalent, and ideally additional accreditation in areas such as mediation and leadership development. You’ll also need financial leadership skills with the ability to control organisational people spend and manage budgets.

TO APPLY:

For full details of the role and the person specification, please view the candidate pack.

Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.

If you would like to arrange a time to have an informal discussion of the role with one of our Directors, please email us to arrange this. We politely request no contact from agencies. 

Forest Farm Peace Garden is a small East London charity offering ecotherapy and community gardening to support people’s mental health and wellbeing.

We are looking for a strategic, hands‑on Director (21 hours per week) to lead our next chapter, working closely with a committed staff team, trustees and volunteers.

As Director you will hold overall responsibility for the charity’s vision, strategy and day‑to‑day operations, ensuring our programmes run safely, sustainably and in line with our values. You will lead on fundraising and finance, including developing and delivering a fundraising strategy, managing budgets and reporting to funders and the Board of Trustees.

You will line‑manage our Ecotherapy Worker, Gardener, and three sessional staff, nurture a positive, inclusive culture, and make sure staff and volunteers are supported to do their best work. Building relationships with local mental health services, community organisations and partners will be central to the role, helping us reach people who can benefit most from time in the garden.

This role would suit someone who enjoys combining strategic thinking with practical delivery in a small organisation, and who is confident working independently while collaborating closely with others. If you care about mental health, social justice and nature connection, and want to help a much‑loved local project thrive, we would love to hear from you.

We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.

Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.

Join Kingston Hospital as our new Director to lead a well-established NHS charity and drive forward both fundraising income and impact for Kingston & Richmond NHS Foundation Trust.

Applications close at 9 a.m. Friday 26th June.

Who we are

Kingston Hospital Charity is the dedicated charity for Kingston & Richmond NHS Foundation Trust. Working closely with clinicians and teams across Kingston Hospital and local community services, we raise and steward charitable funds to enhance care and the experience of patients and their loved ones—above and beyond what NHS funding alone can provide. Our support helps create welcoming, healing environments, invest in innovation and technology, and strengthen staff wellbeing and development so that exceptional care can be delivered every day. Relaunched in 2017, the charity brings together grateful patients and families, community groups, businesses, trusts and philanthropists who want to make a tangible difference for local healthcare.

About the role

The Charity Director will provide strategic and operational leadership for Kingston Hospital Charity. Reporting to the Board, the postholder will lead the charity’s growth, profile and impact, ensuring charitable income is maximised to enhance patient care, staff wellbeing and innovation beyond core NHS funding. There is a real focus on securing major gifts to successfully deliver trust strategic priorities and other funding opportunities as well as expanding the charities’ reach and impact.

Key responsibilities include:

• Setting and delivering the charity’s long-term vision and strategy
• Leading income generation across fundraising, partnerships, philanthropy and grant funding
• Building strong relationships with clinicians, NHS trust leadership, donors and community stakeholders
• Ensuring excellent governance, financial stewardship and regulatory compliance
• Leading and developing a high-performing charity team
• Acting as a senior ambassador and advocate for the charity locally and regionally

Who we are looking for

We are looking for a senior fundraising leader to lead a small but ambitious charity team and drive income growth. You will need:

• Senior leadership experience in charities, fundraising or a relevant sector
• A strong track record of income growth and strategic development
• Experience in building relationships with high-net-worth individuals
• Outstanding stakeholder management and relationship-building skills
• Credibility operating at the Board and executive level
• Commercial acumen combined with a strong values-led approach
• Passion for improving healthcare outcomes and patient experience

This role offers a high-impact opportunity to shape the future of a well-established NHS charity and make a tangible difference to local health services.

Applications for this role close at 9 a.m. Friday 26th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Deputy CEO and Creative Director Role

We are looking for a Deputy CEO/Creative Director to working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity.

For over 40 years, the organisation has co-created inclusive, artistic opportunities with diverse communities.

This work enhances wellbeing and celebrates culture and heritage. 

We call this Art for a Reason.

Position: Deputy CEO / Creative Director Role

Location: Manchester/Hybrid (3-4 days in the office, with one day being a Wednesday)

Hours: Full time, 37 hours per week

Salary: £43,869 plus a 7.5% employer pension contribution

Contract: Permanent

Closing Date: Wednesday 8 July at 5pm

Interview Date: Thursday 16 & Friday 17 July

The Role

In this pivotal role, the Deputy CEO/Creative Director is responsible for working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity. Line managed by the CEO/Creative Director, you will lead on daily operations including governance, fundraising, marketing, embedding EDI across all aspects of the company’s operations and contribute to artistic programming to achieve our project objectives and strategic targets.

You will deputise as ambassador for the organisation and foster strong stakeholder relationships and will build relationships with the current major funders including the Arts Council England (the charity is not an NPO), Greater Manchester Combined Authority (GMCA) and the Garfield Weston Foundation. On occasion, you may be required to deputise for the CEO/Creative Director.

About You

We are looking for a leader with a proven track record in creative/cultural leadership, who can contribute to the implementation of an artistic programme, oversee complex budgets, and foster productive relationships with a Board of Trustees. Equality, Diversity, and Inclusion are embedded in the work with communities experiencing inequality, exclusion or barriers to participation.

About the Organisation

Join a dynamic participatory arts charity based in Rochdale, dedicated to using creative practice as a catalyst for social change. For over 40 years the organisation has co-created inclusive, artistic opportunities with diverse communities that enhance wellbeing and celebrate culture and heritage.  We call this Art for a Reason. Through a range of initiatives from Art for Wellbeing to community-led festivals, the team provide opportunities for people to explore their heritage, find their voice, and experience the transformative power of the arts. The vision is for a world where everyone has access and opportunities to create, participate and belong.

We particularly encourage applications from individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.

You may also have experience in areas such as Programme Coordinator/manager, Learning and Engagement, Director, Creative Director, Operations Director, CEO, Director of Creative, Joint CEO, Deputy CEO, Assistant CEO, Chief Exec, Assistant Chief Exec, Deputy Chief Exec. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Director of Audiences role is a new role at Freelands Foundation, and the successful candidate will be first in post. They will be joining us at a time of growth and opportunity, as we start planning for a major building refurbishment to re-open as a “centre for visual art education” with the needs of our audiences embedded into our plans and designs. All this while still delivering programmes and awarding grants that create positive change across our sector, including our flagship £1.5m Freelands Awards and our expanding Freelands Studio Fellowships with UK universities.

Reporting to the Executive Director, the Director of Audiences is responsible for one of the three core pillars of the Foundation. Alongside the Director of Programmes and the Director of Finance and Operations, they form the organisational leadership team who are responsible for delivering the Foundation's mission.

The Director of Audiences will lead the cohesive development and delivery of all Freelands Foundation's audience-facing work, delegating and managing delivery where appropriate, and ensuring that our audiences are identified and served in ways that meet our strategic objectives and align with our values.

They will lead the Audiences department that currently comprises the Head of Digital, Graphic Designer and Digital Content & Communications Coordinator.

Closing date: 12pm (noon) Tuesday, 30 Jun 2026

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10 year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: 12-month fixed term contract

Location: Based in our London office – we are open to flexible working options, but expect to be in the office 2 days per week

About the role

Ivy Rock Partners are proud to be partnering with Crisis in their recruitment of a Director of Finance. The Director of Finance is responsible for providing strategic financial leadership, ensuring the long-term financial sustainability and resilience of the charity. You will lead financial strategy, governance, planning, reporting and control across a complex organisation with multiple income streams including fundraising, retail operations and charitable/service delivery activities.

The role will also lead a significant programme of finance transformation, including implementation of a new finance system to support organisational efficiency, insight and future growth.

Key Duties:

• Lead the development of the charity’s long-term financial strategy and annual financial planning process.
• Provide strategic financial advice and commercial insight to the SLT and Board of Trustees
• Lead the organisation’s finance transformation agenda, driving continuous improvement in financial processes, systems and ways of working.
• Lead financial appraisal of major projects, investments and transformation programmes.
• Oversee budgeting, forecasting and cashflow management processes.
• Lead external audit and year-end processes.
• Lead, motivate and develop the finance team.

About you

We are looking for a strong financial leader, who can lead through change, build strong and collaborative relationships across the organisation, and ensure that the team are able to deliver the financial management needed.

• Experience of senior financial leadership experience within a complex organisation.
• Experience of working with Boards, Committees and senior stakeholders.
• Experience of leading finance systems or transformation projects.
• Qualified accountant (ACA, ACCA, CIMA or equivalent).
• Applicants from all sectors are encouraged to apply. We would particularly welcome applications from candidates with experience in the charity, housing, public, or not-for-profit sectors, as well as commercial-sector candidates who can demonstrate a strong understanding of, and commitment to, the charity sector.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly and more!

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

Ivy Rock Partners is managing the process for this recruitment on behalf of Crisis. For further information, please apply or contact Holly Arrowsmith at Ivy Rock Partners for further details.

Closing date: Monday 22 June 2026, at 23:59pm
Interview date: W/C 29th June - Main panel and stakeholder panel interview

The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees.

Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3–5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status.

This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week.

KEY RESPONSIBILITIES

• Lead governance and compliance acting as Company Secretary, coordinating Board activity, managing statutory filings, and overseeing health & safety, GDPR, and HR frameworks
• Oversee day-to-day operations across studios, galleries, offices, and project spacesLead on all HR processes recruitment, contracts, appraisals, and staff support for a team of ten
• Manage financial oversight alongside the Finance Manager: budgets, cash flow, management accounts, year-end, and funder reporting
• Develop and manage property relationships lease negotiations, landlord liaison, new site acquisition in line with agreed strategy
• Support fundraising applications and funder compliance, and contribute to building diversified income across earned revenue, trusts & foundations, and public funding
• Drive delivery of the strategic business plan, including NAAS development and ACE Illuminate audience data preparation

WHO WE'RE LOOKING FOR

You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball.Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees.

Weston Hospicecare is seeking a Director of Retail to lead and develop our retail division at a pivotal moment in our journey. This is a senior leadership role with influence and autonomy, giving the opportunity to shape a vital income stream that directly supports specialist palliative and end-of-life care for our local community.

About the role

As Director of Retail, you will provide strategic leadership for a diverse retail portfolio comprising 16 shops across North Somerset and Somerset, e-commerce operations, and the associated logistics and donation processes. Reporting to the Chief Executive and working closely with the senior leadership team and Trustees, providing significant Board-level engagement, you will develop and deliver a forward-thinking, sustainable retail strategy that responds to evolving customer behaviours, high street trends, economic pressures and developments within the wider charity retail sector.

Just as importantly, you will lead, inspire and develop a committed team of paid staff and volunteers, creating a high-performance, values-led culture where people feel supported, accountable and proud to be part of their local community.

By building strong relationships across the hospice and working collaboratively, you will maximise income opportunities, strengthen community engagement, and protect and enhance the hospice’s reputation.

What you will bring

We are looking for a leader who combines commercial credibility with warmth, empathy and purpose, and who can confidently operate at both strategic and operational levels.

You will demonstrate:

Commercial and strategic leadership

· Significant experience of maximising resources and delivering strong commercial performance within a retail setting

· The ability to develop, articulate and deliver a clear, ambitious and sustainable retail strategy

· Agility and confidence to move comfortably between board-level conversations and front-line retail operations

People and culture

· A proven ability to lead, inspire and develop diverse teams of paid staff and volunteers

· A collaborative leadership style that brings people with you, fostering ownership and accountability

· Resilience to lead effectively through challenge and uncertainty, responding openly and constructively to feedback and change

· Credibility, confidence and presence to inspire others and lead effectively through change

Values and behaviours

· A genuine passion for charity retail and the difference it can make in communities

· Warmth, empathy and compassion, personifying our hospice values in how you lead

· A values-led approach with a commitment to encouragement, inclusion, collaboration and continuous improvement

· A strong commitment to building effective relationships with trustees, colleagues, supporters, customers and donors, patients and their loved ones

Why join us?

In return, we offer:

· A senior leadership role with real influence, autonomy and purpose

· The opportunity to take our retail division to the next level at a crucial time

· A supportive, flexible and collaborative working environment with passionate, committed colleagues

· A sector-competitive salary and benefits package

· Access to training, professional development and wellbeing support

We are seeking to appoint a permanent Director of Retail; however, we will also welcome applications from experienced interim retail leaders who can bring immediate expertise, stability and momentum during this important period while we recruit to the permanent role.

Weston Hospicecare is located in the quiet village of Uphill on the North Somerset coast, and was founded by our local community over 30 years ago. We are the major provider of specialist palliative care within the catchment we serve, offering in-patient, community, day care and related services to patients, and bereavement support to their families and loved ones. All our care is provided free of charge to whomever needs it, however it costs approximately £7 million every year to provide our full range of services, of which less than 20% is funded by the NHS. The remainder is raised each year through a combination of our retail division income, our multi-varied fundraising activities, and gifts in wills.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or any other category protected by law.

DIRECTOR OF FINANCE AND RESOURCES

Are you a strategic finance leader with a heart for mission? Do you want your professional expertise to count for something more than the bottom line?

We are delighted to be partnering with Church Mission Society (CMS), who are supporting close to 200 people in mission across dozens of countries. CMS exists to make disciples of Jesus at the edges: the edges of church, the edges of society and the edges of our own comfort zones. They are now seeking an exceptional Director of Finance and Resources to help ensure that extraordinary mission work is sustainable for generations to come.

As a member of the Senior Leadership Team (SLT), you will provide strategic leadership across CMS's financial sustainability, organisational infrastructure and central resources. This is a genuinely broad and influential role, covering financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and relevant corporate governance. You will also maintain oversight of CMS's residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities.

You will be a trusted adviser to the CEO, board of trustees and the wider SLT, providing the financial clarity, challenge and confidence that enables CMS to make wise, sustainable decisions in service of its mission. You will lead four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) and serve as a director of a number of CMS subsidiary entities.

You will be a qualified accountant with significant senior finance leadership experience, ideally gained within a charity, not-for-profit or values-led organisation. You will bring proven ability to contribute at executive and board level, with strong experience across financial planning, audit, internal controls, management reporting and team leadership.

But this role asks for more than technical expertise. CMS is looking for someone with the wisdom to balance prudent stewardship with an appropriate appetite for risk, the courage to hold a firm line when necessary, and the humility to lead in a way that enables others to flourish. You will be collaborative, relational and service-oriented, someone who genuinely believes that finance exists to serve mission, not the other way around.

A committed and practising Christian, you will be in sympathy with CMS's values, its Ethos Statement, and its pioneering, servant-hearted approach to God's work in the world.

If you would like an informal conversation, please contact Adam Stacey, CEO at Charisma Charity Recruitment.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see candidate pack for full details. 

We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

All applicants must be wholeheartedly committed to the aims, ethos, and values of Church Mission Society. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Closing date: 5 July 2026

First stage interviews with CMS: 14 July (online)

Second stage interviews with CMS: 29 July (in person)

About NEON 

NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change. 

Context

NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.

As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team. 

Who we’re looking for

We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish

We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.

This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.

They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.

Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.

Key deliverables

By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:

IT and systems

The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations. 

Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.

Data protection

The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.

Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.

Event processes

The freelancer will assess our current event-related practices (online and in-person).

Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.

Health and safety

A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.

Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.

AI policy and guidance

The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.

Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.

NEON Handbook

A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.

The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.

Day-to-day operations support

The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.

Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.

A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.

Timescales and fee schedule

The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.

Call out information required

Interested freelancers are asked to provide the following information in response to this call out:

1. Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)

2. A statement not exceeding 800 words on your proposed approach to the deliverables, including:

   1. Your technical and subject matter expertise

   2. Your personal style and approach to working with others

   3. How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables

3. Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)

4. A clear commitment to undertake the work within the timeframe set out above

5. Two testimonials from suitable clients or professional partners

The deadline for submissions is Sunday 28th June 11.59pm

Please find email address for submission of applications on our website.

We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.

For any further information or clarification prior to submission, contact us at our website.

Associate Director of Fundraising and Communications

Are you a commercially minded leader and inspiring people manager? Are you at a professional level where you’re ready to deliver a step-change for a leading and major Welsh cancer charity?

We’re looking for an Associate Director of Fundraising and Communications who is primed to play a major role as the driving force behind a new era of income growth and brand influence in the Third Sector.

Working 35 hours per week in a hybrid role you can work effectively from home with a willingness to regularly network across Wales and attend Cardiff City Centre Head Office as the nature of the role requires.

The Role

You’re a people focused leader with a passion for driving transformation to spearhead our income growth and elevate our brand. This is a high impact, critical and senior leadership role where you’ll have direct responsibility for financial performance and leading integrated functions to ensure no opportunity for impact is missed.

You’ll balance high-level strategic leadership with a hands-on approach to delivery. From identifying and converting high-value corporate partnerships to leading a multi-disciplinary team across fundraising and marketing, your work will directly fund essential cancer services across Wales. You’ll use data-driven insights to sharpen our performance and generate income to make a difference to our communities across Wales.

You'll have 4 direct reports and oversee a headcount of circa 20 and have a seat with the Senior Leadership Team working closely with all our Directors and department Heads.

Reporting into the Director of Income Generation, Marketing and Communication, you’ll take ownership of a significant portfolio. Your mission is clear: transition our fundraising into a more commercially focused, insight-driven operation—with a specific mandate to build a powerhouse corporate and high-value income stream.

We welcome informal and confidential candidate conversations about the role before the 30th June closing date. Candidates will need to be available for an in-person interview at our Cardiff Head Office on the 14th July.

Please take a look at the Recruitment Pack by clicking on Apply or on our website when considering your application. Your application should demonstrate your motivation for the Associate Director of Fundraising and Communications role and how your skills and experience are a great match for the role and how you align with our values.

Key Responsibilities and What You’ll Bring

• Strategic & Proven Growth: You’ll lead the development of integrated fundraising and comms strategies that don't just "hit targets" but deliver measurable, sustainable growth. You’ve a demonstrable track record of delivering significant income, with expertise in corporate or high-value fundraising.
• Empowering & Senior Leadership: You’ll manage and develop a high-performing team, fostering a culture of continuous improvement and clear accountability. You’ve experience operating at a senior level with clear accountability for budgets, forecasts, and ROI.
• Corporate Powerhouse & Integrated Strategy: You’ll build and convert a high-quality pipeline of corporate partnerships capable of generating consistent five and six-figure streams. You’ve a background in leading combined fundraising, marketing, and communications functions within complex environments.
• Brand Amplification & Sector Experience: You’ll ensure our marketing and communications are strategically aligned to support income generation and strengthen our reach and impact across Welsh communities. You’ve ideally a deep understanding of the Third Sector and the Welsh political landscape, specifically regarding how cancer services are funded and delivered.
• Performance, Insight & Team Development: You’ll move beyond gut feeling using data and market intelligence to drive ROI, manage robust forecasts. Reporting directly to the Director of Income Generation, Marketing & Communications you’ve a natural ability to lead and nurture high-performing, agile teams who share and live out our values through behaviour.

What You’ll Need to Succeed

• Proven Track Record: You’ve delivered significant income growth, specifically within corporate or high-value fundraising environments.

• Senior Gravitas & Influencing Power: You’ve experience operating at a senior level with full accountability for financial performance and budgets. You demonstrate highly developed skills to build credibility and influence at a senior/Board level.

• Commercial Sharpness: You can spot an opportunity, build the case, and close the deal with the ability to spot and convert income opportunities at pace.
• Strategic Integration & Data-Driven: You’re experienced in leading multi-disciplinary teams across fundraising, marketing, and communications and proficient in using insight and data to drive decision-making
• Welsh Context: A gained understanding of the Welsh political landscape and how cancer services are funded/delivered in Wales.

• Communication & Values: You’re a confident, engaging communicator for diverse audiences. You share our values and role model them through your behaviour as a compass in how you and your team work.

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us.

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process on the Tenovus Cancer Care website. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.