Director of operations jobs

Director of Community Services
£80,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week

This is a key senior leadership role, responsible for shaping and leading RNID’s community services so that we change lives one by one. The Director of Community Services will lead our flagship RNID Near You services and Contact RNID, with responsibility for business development, operational delivery, service quality, safeguarding, volunteer management and continuous improvement.

As Director of Community Services you will:

• Provide strategic leadership for RNID’s community services, setting a clear direction, maintaining strong delivery discipline and maximising impact for our service-users.  

• Set and maintain high standards for service quality and assurance, ensuring consistent practice, effective compliance arrangements and a culture of learning and continuous improvement.  

• Grow RNID’s community services by maximising opportunities to establish new RNID Near You services and maintaining a strong future services roadmap.  

• Strengthen safeguarding across RNID, ensuring systems and processes are proportionate, robust and effective in protecting service users, staff and volunteers.  

• Lead volunteer management across RNID, ensuring services have the volunteer capacity they need and that volunteers are well trained, supported and recognised.  

• Drive continuous improvement and further modernisation of services, ensuring they meet community needs. Improve the efficiency of services, helping RNID reach more people.  

• Foster a culture of strong performance management across all services, using insight into demand, quality, risk and impact to support effective decision-making and delivery.  

• Build and strengthen partnerships, particularly with NHS trusts, commissioners and other funders, to grow and improve services.  

• Play an active role in collective leadership and decision-making as a member of the Senior Leadership Team, modelling values-led, inclusive leadership and creating a culture of accountability, learning and continuous improvement.  

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 July 2026

Interview dates as below:

1. Stakeholder sessions: 20th & 21st July 2026
2. Final panel interviews: 27th & 28th July 2026

The People Matter Trust is a Christian Charity based in Eastbourne helping jobseekers reach their full potential.  The organisation gained the Queens Award for Voluntary Service in 2022 and is Matrix accredited. The Board of Trustees are seeking to recruit a Chief Executive Officer for a position that will become vacant due to retirement during the autumn of 2026. The post will be fulltime (35 hours per week).

We are looking for someone who can:

• Lead strategically while maintaining a strong operational awareness
• Build financial sustainability through diverse income streams
• Develop and manage partnerships across sectors, including Churches and para-Church organisations
• Ensure strong governance, safeguarding and risk management
• Lead with integrity, emotional intelligence and sound judgement

This role is about building on strong foundations to strengthen what works, creating stability and enabling the organisation to grow safely and sustainably.

If you are a thoughtful, values-led leader who can balance ambition with realism and are motivated by the opportunity to lead an organisation where the work is both professional and person-centred, we would love to hear from you. 

Under the 2010 Equality Act, schedule 9, there is a Genuine Occupational Requirement for the Senior Management Team (CEO and Director of Operations), and Board of Trustees to be practising Christians, to ensure the protection of our strong Christian ethos and values.

People Matter is an inclusive employer.  However potential applicants should be aware that our office premises are located on 2nd floor of a multi-occupancy building with no lift and we are unable to accommodate wheelchair users.

The salary for this post is £41,000 per annum.

Closing date for receipt of applications is midnight on Friday 3rd July 2026

Interviews will be held during the period 20th to 21st July 2026.

Registered Charity number: 1062467 

About the team

Please note, this is a 12 month fixed term contract (materity leave cover). The salary for this post is £47,043 (for London, including London weighting) or £45,373 (for Cardiff, including regional weighting).

This role can be based in our Stratford Office (2 Redman Place, Stratford Cross, London E20 1JQ) or our Cardiff Office (Suite 1, 9th Floor, Brunel House, 2 Fitzalan Road, Cardiff, CF24 0EB)

This role requires a Disclosure and Barring Service (DBS) check.

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

This is a rare opportunity to step into a high-impact role at the heart of Mind's Social Impact Directorate.

We bring together teams across policy, campaigns, research and evaluation, systems insight, equity partnerships, national services, network relations, and communications, including our work in Mind Cymru. Together, we work to drive meaningful change in mental health through insight, influence and delivery. Our work is ambitious and complex, and we're continually evolving how we plan, connect and deliver that work.

As our Impact Directorate Operations Manager (maternity cover), you'll sit at the centre of this, working closely with senior leaders and teams across the directorate to ensure our priorities are clear, coordinated and delivered with momentum, while connecting into the wider organisation where needed.

We're looking for someone who can do more than just keep things running smoothly. Yes, this role is about excellent operational grip, planning and delivery but it's also about connecting people, energising teams, and helping to create a bold, collaborative culture where great work can thrive.

You'll play a pivotal role in:

-Turning strategy into action, supporting teams to plan and deliver effectively

-Joining the dots across programmes and teams, bringing clarity and alignment

-Shaping how we work, strengthening systems, processes and ways of collaborating

-Creating the conditions for great work, where people feel connected, supported and able to do their best

This is an influential role with visibility across the directorate and beyond. It's ideal for someone who thrives in complexity and enjoys making things work better.

Key duties and responsibilities

The post holder will:

Support delivery and performance across the directorate

-Bring clarity and structure to directorate priorities, ensuring alignment with Mind's strategy

-Monitor progress across programmes, tracking milestones, outputs, outcomes and budgets

-Identify risks, challenges and dependencies early, and support teams to address them

-Produce clear, insightful reporting to support senior leadership and governance decision-making

Support effective planning and programme management

-Work with teams to scope, plan and manage their work, including timelines, resources and dependencies

-Embed practical tools and approaches (e.g. Smartsheet) to improve visibility and coordination

-Help make complex work feel manageable by improving planning, prioritisation and flow

Act as a connector and trusted partner

-Build strong, trusted relationships across teams, directorates and the wider federation

-Bring people together to align priorities, solve problems and support decision-making

-Act as a trusted partner and sounding board to the Executive Director and directorate senior leadership team, helping maintain focus, momentum and connection

Strengthen governance and continuous improvement

-Support effective governance processes, including board and committee reporting

-Ensure performance, risks and impact are clearly understood and communicated

-Use data, insight and learning to improve how the directorate plans and delivers its work

-Identify opportunities to strengthen systems, processes and ways of working

Shape ways of working and culture

-Promote collaborative, inclusive and connected ways of working

-Help create a dynamic, open and supportive environment where people can do their best work

-Support teams through change with clarity, empathy and momentum

-Champion continuous improvement and a solutions-focused mindset

About you

You're someone who thrives in complex environments and enjoys bringing order, energy and connection to them.

You'll likely bring:

-Strong experience supporting delivery of complex programmes or portfolios

-Excellent project or programme management capability

-Proven ability to build relationships and influence at all levels, including senior leaders

-Confidence working across boundaries, connecting people, teams and ideas

-Strong judgement, balancing strategic thinking with hands-on delivery

-A commitment to collaboration, continuous improvement and inclusive ways of working

Most importantly, you'll care about how work gets done, not just what gets done.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,750 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose  

The Director of Finance and Operations plays an important role within the College, providing strategic leadership, oversight and development of a portfolio of corporate support functions. This includes finance, membership, HR, IT and facilities. 

This role has responsibility for a team of 8 members of staff and also forms a key part of our Senior Leadership Team, taking corporate responsibility for the overall direction and operational management of the College. 

Main responsibilities 

1. To lead the strategic and operational management of our finance function 

• Provide strategic leadership and quality assurance for the annual budgeting and forecasting process, delivered by the Financial Controller and finance team 

• Review and challenge monthly management accounts, forecasts and financial performance reports prepared by the Financial Controller, working closely with budget holders

• Present financial reports and analysis to the Finance Committee and Board of Trustees to underpin informed discussion and decision-making

• Oversee, develop and maintain effective finance systems to reflect best practice and to help ensure timely and accurate figures  

• Provide assurance to the Chief Executive and Trustees that appropriate systems and controls are in place to ensure compliance with statutory and regulatory requirements 

• Provide executive oversight of the annual audit and statutory reporting process led by the Financial Controller, including the production of the annual report, working closely with auditors and ensuring that any management control points are implemented promptly 

• Lead trustee engagement on investment strategy and monitor investment performance 

• Support the operation of the College’s trading subsidiary 

• Co-ordinate the College’s use of restricted funds, ensuring compliance with contractual terms.

2. To foster individual and organisational development

• Monitor and develop our organisational culture, championing our values at every opportunity 

• Empower staff and teams to actively inform the direction of the College and our activities 

• Oversee the delivery of our equity, diversity and inclusion strategy, evaluating progress against key metrics 

• Support the implementation and delivery of our new strategy from 2027.

3. To oversee other areas of our corporate support function 

• Oversee our membership strategy to support sustained growth, identifying new opportunities to develop our offer to UK and international members 

• Lead on operational and contractual efficiencies and service improvement programmes including IT and facilities management, ensuring the smooth running of the organisation, raising productivity, and delivering value for money 

• Oversee all aspects of our HR function, including learning and development, in line with our values and behaviours framework, and new organisational strategy from 2027. 

• Oversee the robust management of risk, data protection, and health & safety compliance. 

4. To lead the department

• Lead and support the team, including through the identification and delivery of professional development opportunities 

• Establish individual and team objectives linked to our strategic priorities, monitoring and holding colleagues to account for delivery 

• Share key updates with the team on a regular basis and champion the department’s work internally 

• Ensure rigorous financial management and long-term forecasting to ensure departmental and College-wide sustainability 

• Support and provide strategic insight to committees, including the Board of Trustees and Finance Committee 

• Establish appropriate structures and processes to drive forward key projects, including collaborative working across the College and evaluating success against identified metrics. 

5. To be an active member of our Senior Leadership Team (SLT)

• Provide leadership and support across the organisation, ensuring consistency of operation, high standards of service and driving a one-team approach 

• Agree organisation-wide policies and procedures and ensure their correct implementation 

• Assume corporate responsibility for trustee and senior leadership decisions 

• Role model our organisational values and behaviours at every opportunity

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the Chief Executive

• Some travel may be required, including attendance at our annual congress. Working outside normal hours may also be needed from time to time on key projects 

Person specification 

Knowledge, Qualifications and Experience 

• A CCAB-qualified accountant, with at least five years of experience in a senior leadership role 

• Detailed knowledge of charity financial management, budget preparation and reporting, risk, GDPR and health and safety 

• Experience of leading successful growth, such as through the delivery of a membership or fundraising strategy, alongside high levels of organisational productivity and efficiency 

• Experience of delivering against challenging performance targets, and of managing others to do so 

• Experience of HR, IT and Facilities management 

Skills and Abilities 

• Ambitious, dynamic, values-driven leader with established leadership skills and emotional intelligence 

• Successful track record of achieving results in a leadership role 

• Strategic thinker with excellent attention to detail and a willingness to adopt a hands-on approach when required 

• Ability to present and write clear reports for non-financial managers, trustees and committee members 

• Highly developed influencing, persuading & communication skills 

• Sound understanding of systems management, including accountancy software and CRM 

• Ability to innovate, recognise challenges, analyse problems and apply effective solutions 

Personal Qualities (Attributes) 

• Commitment to equity, diversity and inclusion and understanding of how this applies to own area of work 

• Commitment to own continuing professional development 

�� Are You the Candidate We’re Looking For? ��

At Shaftesbury, we’re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

�� About the Role

The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future.

This role is home based with national travel as and when required.

You’ll be responsible for:

• Promoting the vision and values of Shaftesbury within the residential services.
• Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services.
• Ensuring you meet all targets and KPIs.
• To participate in Shaftesbury’s national on call rota.
• Develop key relationships and create strategic alliances with all commissioners.

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

�� Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

✨ Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
�� Professional Development – Access to an excellent training and development programme
��️ Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
�� Pension Scheme – Helping you plan for the future
�� Wellbeing Support – Access to a comprehensive Employee Assistance Programme

�� Why You?

You’ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• Diploma level (Level 5) or equivalent level qualification
• Evidence of continued professional and personal development
• Experience within a senior management position previously
• Track record of service improvement and operational achievement

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

ABOUT BIRMINGHAM HIPPODROME:

With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK, welcoming over 600,000 people each year. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.

ABOUT THE ROLE:

Job Title: Director of People & Culture            

Department: Directors

Job Title of Line Manager: CEO & Artistic Director    

Direct Reports: Head of People, Culture and Talent

Contract: Permanent, Full-time, 37.5 hours per week

Location: Onsite at Birmingham Hippodrome with flexibility for hybrid working

Salary: £75,000 - £80,000 per annum

The Director of People & Culture sits within the Executive Leadership Team and, along with the Artistic Director & Chief Executive Officer, Chief Operating Officer, Director of Creative Programmes, Director of Operations and Executive Director. The Executive Team are responsible for striving towards achieving the vision to create ‘a distinctive, world-class Birmingham cultural scene with the Hippodrome at its heart’ and succeeding in the mission to ‘provide that “goosebumps” feeling through memorable and extraordinary experiences’.

The Director of People & Culture plays a key strategic leadership role in shaping an inclusive, values-led and high-performing organisation where people can thrive. Working as part of the Executive Leadership Team, they lead the development of people, culture and talent strategies that support Birmingham Hippodrome’s mission, people and future growth, while also acting as a key liaison with the Board on people and culture matters.

ABOUT YOU:

You’ll need significant senior leadership experience in People/HR/OD, including with people strategy, organisational strategy, workforce planning, and culture change. You’ll have strong experience of employee relations, consultations, restructures, change leadership, and employment law; plus strong experience of leading EDI&B, managing senior stakeholders, and advising executive leaders and Boards. You’ll have a CIPD Level 7 or equivalent, and ideally additional accreditation in areas such as mediation and leadership development. You’ll also need financial leadership skills with the ability to control organisational people spend and manage budgets.

TO APPLY:

For full details of the role and the person specification, please view the candidate pack.

Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.

If you would like to arrange a time to have an informal discussion of the role with one of our Directors, please email us to arrange this. We politely request no contact from agencies. 

Join Kingston Hospital as our new Director to lead a well-established NHS charity and drive forward both fundraising income and impact for Kingston & Richmond NHS Foundation Trust.

Applications close at 9 a.m. Friday 26th June.

Who we are

Kingston Hospital Charity is the dedicated charity for Kingston & Richmond NHS Foundation Trust. Working closely with clinicians and teams across Kingston Hospital and local community services, we raise and steward charitable funds to enhance care and the experience of patients and their loved ones—above and beyond what NHS funding alone can provide. Our support helps create welcoming, healing environments, invest in innovation and technology, and strengthen staff wellbeing and development so that exceptional care can be delivered every day. Relaunched in 2017, the charity brings together grateful patients and families, community groups, businesses, trusts and philanthropists who want to make a tangible difference for local healthcare.

About the role

The Charity Director will provide strategic and operational leadership for Kingston Hospital Charity. Reporting to the Board, the postholder will lead the charity’s growth, profile and impact, ensuring charitable income is maximised to enhance patient care, staff wellbeing and innovation beyond core NHS funding. There is a real focus on securing major gifts to successfully deliver trust strategic priorities and other funding opportunities as well as expanding the charities’ reach and impact.

Key responsibilities include:

• Setting and delivering the charity’s long-term vision and strategy
• Leading income generation across fundraising, partnerships, philanthropy and grant funding
• Building strong relationships with clinicians, NHS trust leadership, donors and community stakeholders
• Ensuring excellent governance, financial stewardship and regulatory compliance
• Leading and developing a high-performing charity team
• Acting as a senior ambassador and advocate for the charity locally and regionally

Who we are looking for

We are looking for a senior fundraising leader to lead a small but ambitious charity team and drive income growth. You will need:

• Senior leadership experience in charities, fundraising or a relevant sector
• A strong track record of income growth and strategic development
• Experience in building relationships with high-net-worth individuals
• Outstanding stakeholder management and relationship-building skills
• Credibility operating at the Board and executive level
• Commercial acumen combined with a strong values-led approach
• Passion for improving healthcare outcomes and patient experience

This role offers a high-impact opportunity to shape the future of a well-established NHS charity and make a tangible difference to local health services.

Applications for this role close at 9 a.m. Friday 26th June.

For further information about the role and to register your interest, please visit the Peridot Partners page and contact our advising consultants.

Position: Director of HR and Culture
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £73,653 per annum, plus excellent benefits
Salary Band and Job Family: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is an exciting opportunity to play a leading role in shaping how we support, develop and empower our people across the organisation. As Director of HR and Culture, you’ll lead our people and culture strategy, driving work on culture change, leadership capability, workforce planning and organisational development.

Working closely with senior leaders and colleagues across the charity, you’ll help create an inclusive, values-led environment where people can thrive and do their best work. It’s an excellent role for an experienced and collaborative leader who is passionate about people, culture and making a meaningful change.

Closing date for applications: 9:00 on Monday 6th July 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are looking for an experienced, thoughtful Operations Lead to join our small,

purpose-led CIC. The Operations Lead is central to how Power & Integrity functions day-

to-day, supporting both the running of operations and the development of the systems

and processes that help us work more effectively as we grow. The postholder holds the

operational backbone of the organisation, providing trusted executive and

administrative support, coordinating our consultancy portfolio, supporting financial

processes, and strengthening the systems that allow our work to land reliably and on

time.

Working closely with the Co-Chairs, the Operations, Governance and Risk Committee,

our consultancy, impact and the finance function, the postholder combines hands-on

operational delivery with coordination across our consulting and wider engagements.

This is a varied, practical role suited to someone who enjoys constructing workflows,

anticipating needs, spotting risks early, and creating processes that allow others to do

their best work.

This is not a polished corporate operations role. We are a small organisation, still

evolving how we work, so this role would suit someone who enjoys building, shaping, and

improving systems over time, rather than stepping into something already fully formed.

The role carries responsibility for coordination, administration and reliable delivery. The

postholder enables and supports decision-making, governance and delivery, working

within agreed processes and escalating appropriately, and grows their scope over time.

The Director of Audiences role is a new role at Freelands Foundation, and the successful candidate will be first in post. They will be joining us at a time of growth and opportunity, as we start planning for a major building refurbishment to re-open as a “centre for visual art education” with the needs of our audiences embedded into our plans and designs. All this while still delivering programmes and awarding grants that create positive change across our sector, including our flagship £1.5m Freelands Awards and our expanding Freelands Studio Fellowships with UK universities.

Reporting to the Executive Director, the Director of Audiences is responsible for one of the three core pillars of the Foundation. Alongside the Director of Programmes and the Director of Finance and Operations, they form the organisational leadership team who are responsible for delivering the Foundation's mission.

The Director of Audiences will lead the cohesive development and delivery of all Freelands Foundation's audience-facing work, delegating and managing delivery where appropriate, and ensuring that our audiences are identified and served in ways that meet our strategic objectives and align with our values.

They will lead the Audiences department that currently comprises the Head of Digital, Graphic Designer and Digital Content & Communications Coordinator.

Closing date: 12pm (noon) Tuesday, 30 Jun 2026

Deputy CEO and Creative Director Role

We are looking for a Deputy CEO/Creative Director to working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity.

For over 40 years, the organisation has co-created inclusive, artistic opportunities with diverse communities.

This work enhances wellbeing and celebrates culture and heritage. 

We call this Art for a Reason.

Position: Deputy CEO / Creative Director Role

Location: Manchester/Hybrid (3-4 days in the office, with one day being a Wednesday)

Hours: Full time, 37 hours per week

Salary: £43,869 plus a 7.5% employer pension contribution

Contract: Permanent

Closing Date: Wednesday 8 July at 5pm

Interview Date: Thursday 16 & Friday 17 July

The Role

In this pivotal role, the Deputy CEO/Creative Director is responsible for working alongside the CEO/Creative Director to contribute to the artistic vision, creative, entrepreneurial and strategic leadership of the charity. Line managed by the CEO/Creative Director, you will lead on daily operations including governance, fundraising, marketing, embedding EDI across all aspects of the company’s operations and contribute to artistic programming to achieve our project objectives and strategic targets.

You will deputise as ambassador for the organisation and foster strong stakeholder relationships and will build relationships with the current major funders including the Arts Council England (the charity is not an NPO), Greater Manchester Combined Authority (GMCA) and the Garfield Weston Foundation. On occasion, you may be required to deputise for the CEO/Creative Director.

About You

We are looking for a leader with a proven track record in creative/cultural leadership, who can contribute to the implementation of an artistic programme, oversee complex budgets, and foster productive relationships with a Board of Trustees. Equality, Diversity, and Inclusion are embedded in the work with communities experiencing inequality, exclusion or barriers to participation.

About the Organisation

Join a dynamic participatory arts charity based in Rochdale, dedicated to using creative practice as a catalyst for social change. For over 40 years the organisation has co-created inclusive, artistic opportunities with diverse communities that enhance wellbeing and celebrate culture and heritage.  We call this Art for a Reason. Through a range of initiatives from Art for Wellbeing to community-led festivals, the team provide opportunities for people to explore their heritage, find their voice, and experience the transformative power of the arts. The vision is for a world where everyone has access and opportunities to create, participate and belong.

We particularly encourage applications from individuals who live in Rochdale and/or identify as being of the global majority, disabled, neurodiverse and/or LGBTQ+/and or non-binary communities. The successful candidate will be offered the post subject to an enhanced DBS check and references.

You may also have experience in areas such as Programme Coordinator/manager, Learning and Engagement, Director, Creative Director, Operations Director, CEO, Director of Creative, Joint CEO, Deputy CEO, Assistant CEO, Chief Exec, Assistant Chief Exec, Deputy Chief Exec. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Deputy Director (Operations & Finance) is a new position in the organisation that will lead the day-to-day running of the organisation, bringing together operations, HR, governance, finance oversight and property management under clear, reliable leadership. Working closely with the Director and deputising in their absence, you will line-manage teams across finance, buildings, studios and administration, and act as Company Secretary to the Board of Trustees.

Beyond keeping the organisation running well, you will play a central role in what comes next including delivery of our 3–5-year strategic business plan, securing a permanent home for the charity, developing Not Another Art School as a scaled income stream, and supporting our pathway toward Arts Council England NPO status.

This is a hands-on, generalist leadership role. You will need to be equally comfortable reviewing a lease, running a Board meeting, troubleshooting an IT system and supporting a member of staff sometimes all in the same week.

KEY RESPONSIBILITIES

• Lead governance and compliance acting as Company Secretary, coordinating Board activity, managing statutory filings, and overseeing health & safety, GDPR, and HR frameworks
• Oversee day-to-day operations across studios, galleries, offices, and project spacesLead on all HR processes recruitment, contracts, appraisals, and staff support for a team of ten
• Manage financial oversight alongside the Finance Manager: budgets, cash flow, management accounts, year-end, and funder reporting
• Develop and manage property relationships lease negotiations, landlord liaison, new site acquisition in line with agreed strategy
• Support fundraising applications and funder compliance, and contribute to building diversified income across earned revenue, trusts & foundations, and public funding
• Drive delivery of the strategic business plan, including NAAS development and ACE Illuminate audience data preparation

WHO WE'RE LOOKING FOR

You don't need to come from the arts sector, but you do need to be operationally excellent, values-driven, and genuinely excited by what TBFAF is becoming. We are looking for someone with strong experience running operations in a small organisation, solid understanding of governance and finance, confidence managing teams, and the breadth to hold a wide remit without dropping the ball.Experience in property or facilities management, HR management, and familiarity with fundraising applications are all desirable, alongside arts, charity, or cultural sector experience and experience working with Boards of Trustees.

About NEON 

NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change. 

Context

NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.

As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team. 

Who we’re looking for

We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish

We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.

This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.

They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.

Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.

 

Key deliverables

By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:

IT and systems

The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations. 

Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.

Data protection

The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.

Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.

Event processes

The freelancer will assess our current event-related practices (online and in-person).

Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.

Health and safety

A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.

Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.

AI policy and guidance

The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.

Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.

NEON Handbook

A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.

The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.

Day-to-day operations support

The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.

Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.

A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.

 

Timescales and fee schedule

The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.

 

Call out information required

Interested freelancers are asked to provide the following information in response to this call out:

1. Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)

2. A statement not exceeding 800 words on your proposed approach to the deliverables, including:

   1. Your technical and subject matter expertise

   2. Your personal style and approach to working with others

   3. How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables

3. Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)

4. A clear commitment to undertake the work within the timeframe set out above

5. Two testimonials from suitable clients or professional partners

The deadline for submissions is Sunday 28th June 11.59pm

Please find email address for submission of applications on our website.

We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.

For any further information or clarification prior to submission, contact us at our website.