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Job Title: Digital Learning Manager
Reports to: Director of Education Training and Events
Line reports: None
Department: Education, Training and Events
Contract terms: Full-time, fixed-term 3 years
Salary: £44,727-£47,568
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, support the personal and professional development of our members and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
The RCOphth provides education, support and professional development for ophthalmologists of all grades and across all of their roles. It also contributes to education in eye care and ophthalmology for undergraduate medical students and practitioners in other medical specialties and ophthalmic professions. The RCOphth aims for all its audiences to be able to access the ophthalmology education they need, when and where they want it, and in the form most appropriate for the learner and the learning material.
This role is an exciting new opportunity for you to play a leading part in the development and delivery of our digital learning provision.
You will work closely with colleagues and editors/co-editors to ensure that this membership benefit is valued by the membership and external audiences and their experience when using the platform is optimised.
Key Responsibilities
- Management of the INSPIRE digital learning platform (Brightspace)
- Work with Editors, Co-Editors, Instructors and Contributors on the production of high-quality digital learning materials in terms of content, level and educational rigour
- Increase learner engagement and satisfaction
- Develop mechanism to sell INSPIRE to non-members in the UK and the overseas market
- Contribute to the development and maintenance of the RCOphth Digital Learning strategy
INSPIRE Platform
- Provide a skilled helpdesk service to users. This can involve talking users through how to use the platform, and sometimes dealing with difficult technical enquiries that require explanations to non-technical users.
- Manage the progression of materials through the necessary stages of creation and development and ensuring that materials are uploaded onto INSPIRE in a timely manner.
- Develop the functionality of the platform and managing its interaction with other software such as the membership database and collection of payments
Editors/Co-Editors/Instructors/Contributors
- Provide support to Editors and Co-Editors in loading resources onto the INSPIRE platform and integrating them to create learning materials. This will entail formatting and editing text, images and video for house style and grammar whilst maintaining medical/scientific accuracy.
- Checking consent and clearing copyright/licensing permissions for materials used in INSPIRE.
- Organising Editor and Co-Editor meetings and workshops.
- Create mechanisms to obtain user feedback on learning materials and evaluate the platform to direct change.
Communications/Liaison
- Liaise with internal colleagues in the Department, the Communications Team and external stakeholders in relation to the development and promotion of online resources.
- Liaising with College staff from other departments about current and future projects that require support from INSPIRE or will generate learning materials for the platform.
- Liaise with those organising and delivering courses and webinars to record presentations, select and upload materials, and create specific learning pathways for delegates.
- Work with the Education Co-ordinator to design and produce promotional materials for resources.
- Work with e-Learning for Health (e-LfH) on the materials that the College has on that platform and integrate materials onto INSPIRE. This includes attending the Content Provider Group meetings of which this College is a member as well as other meetings as appropriate.
- Create, recruit to and support a Digital Learning Editorial Board which will be responsible, with other stakeholders, for ensuring materials are up-to-date and quality assured for 100% accuracy. Once in place, be the staff contact responsible for the effective running of the Board and relevant processes.
- Be a member of and contribute to the INSPIRE Group (operational group of largely staff) and Digital Learning Subcommittee (members and staff).
- Undertake any other duties related to the job purpose which may be necessary in the work of the team.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equality and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Significant experience working with digital learning, delivered via an online learning platform (such as Brightspace)
- Experience in proofreading and copyediting scientific and clinical documents to strict standards
- Experience of multitasking in a busy role with competing demands and deadlines
- Experience of working independently and autonomously to meet objectives
- Experience of dealing with enquiries from users, including those with limited technical knowledge
Skills and Abilities
- Excellent communication skills both written and verbal
- Ability to work and communicate effectively with a wide range of stakeholders
- Work with a strong focus on quality of service
- Exercises tact and diplomacy
- Demonstrates a flexible and adaptable approach to work
- Close attention to detail
Personal Qualities (Attributes)
- Commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- Committed to own continuing professionaldevelopment
- Solution orientated with a drive to find opportunities for improvement and innovation
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages). The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on 17 June. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 9 June.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Head of Change – Health
Reports to: Director of Change, Youth Endowment Fund
Salary: £67,900 per annum
Location: Central London or remote
Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate
About the Youth Endowment Fund
We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.
In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. A big part of the movement that we need to build is in the world of health. We need to inspire and connect with health leaders across Integrated Care Services (ICBs), Local Health Boards (LHBs), Child and Adolescent Mental Health Services (CAMHS) and other relevant parts of the system. We need to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities
We are making progress building the evidence of what works within and around health services to reduce violence. But the big risk is that nothing changes. That’s where you come in. Your role is to identify the best way to make change happen within relevant health services. Your main responsibilities will be ensuring that:
We have great relationships with the people who can make change happen.
This will include:
- Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
- Build a Strategic Advisory Board of leading experts across the health sector and keep members onside and excited about our work.
- Manage excellent Strategic Advisory Group meetings. You can read more about our Education Strategic Advisory Group here.
We deliver the health system recommendations.
This will include:
- Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
- Creating and delivering a plan to deliver the health system reforms, working closely with leaders to make the change happen.
- Tracking progress carefully, being thoughtful and creative about when and how to change the plan.
We work out the most effective ways to connect people with the evidence, then making those things happen.
This will include:
- Helping health leaders change how they plan or provide services to better protect children from violence, based on our Practice Guidance.
- You can read our first guidance for school, college, and alternative provision leaders here.
- Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
- Continuously testing and improving our approach to get better results.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
- You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
- You bring deep experience of the health system. You’ve worked at a senior level in or with health services – potentially commissioning support for young people at risk of or involved in violence. You understand how ICSs, LHBs, CAMHS and other health leaders think, and know how to navigate and influence within the system.
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You build trust and connect with people. From government ministers to youth workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
- You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.
You must have this sort of experience.
- Delivering concrete change in practice or systems that improved children’s lives.
- Leadership experience in the health system. You’ve worked at a senior level in or with health services – potentially in commissioning – and you understand how to navigate and influence within these complex systems.
First-hand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. This includes children with conditions such as conduct disorder, psychosis, substance use disorder, ADHD, developmental language disorder, and traumatic brain injury. You understand the barriers these children face and what it takes to get them the right support.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following three questions below. Please submit your application by 12pm on Friday 6th June 2025.
Application Questions
Improving practice or systems
1. Can you describe a time when you successfully supported health leaders to improve practice or systems (e.g., regulation, funding, guidance)? Please include the scale and context of your experience. (maximum 500 words)
Developing strategy
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)
Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the health sector’s role in preventing violence? (maximum 500 words)
Interview Process
This will be a two-stage panel interview process. Interviews will take place in the week commencing the 16th June 2025. Second stage interviews are currently scheduled for the week commencing 23rd June.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
- £1000 professional development budget annually
- 28 days holiday plus Bank holidays
- Employee Assistance Programme - 24hour phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary Flexible hours.
- Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%.
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Networks for Nature Project Manager
40 hours per week, temporary contract until December 2028
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to 20,000 incredible animals inside 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re a major wildlife charity that’s committed to the recovery of endangered species, globally. And, as the world faces an extinction crisis, we’re making a hugely significant contribution to conservation at a time when it’s needed most. We are Chester Zoo and we prevent extinction.
The Role
We now have an exciting new role for a Networks for Nature (NFN) Project Manager. This role is part of the Networks for Nature project team.
Networks for Nature spans c60 square miles from the River Dee to the River Mersey, including Chester and Ellesmere Port. This is a collaborative partnership project working with Cheshire West and Chester Council, The Land Trust, Cheshire Wildlife Trust, Canal and River Trust, and Sustrans with the aim to drive nature recovery in a mixed-use landscape, creating diverse habitats for species to thrive now and for years to come. We will empower communities to have an active role in conservation action and stewardship and will focus on making nature more accessible to and inclusive for everyone to enable connection and improve wellbeing. To find out more about Networks for Nature visit Networks For Nature | Conservation at Chester Zoo.
The NFN Project Manager will be responsible for leading the project delivery team, maintaining good communication with and consulting with the project partners, ensuring adherence to and delivery against the project activity and action plan, record keeping and reporting to project governance bodies and multiple project funders.
The NFN Project Manager will be accountable to the internal Chester Zoo Project Board and a Steering Group comprised of project partners, who have oversight of the project. The NFN Project Manager will track and monitor project budget (c.£5million) and ensure that all spending is in line with the agreed budget. The NFN Project Manager will be supported in these tasks by the Senior Community Participation and Engagement Manager and will line manage a Project Administrator who will help with the day-to-day administration of the project.
We’re looking for someone who can:
- Matrix manage the project delivery team to ensure adherence to and delivery of the project activity plan throughout the delivery phase.
- Influence project partners to ensure that planned conservation action and engagement activities are taking place according to timescale and budget detailed in NFN project activity plan.
- Provide regular reports to Project Board, and the Project Steering Group, ensuring that internal and external stakeholders are kept appraised of project progress and any areas of risk.
- Work with the Trusts and Foundations Manager to manage relationships with National Lottery Heritage Fund (NLHF) and other funders for the project. Lead on reporting to the NLHF, ensuring compliance with all reporting requirements to ensure successful drawdown of the c.£4million grant.
- Manage the allocated budget for the delivery phase c.£5million working within the agreed budget and proactively seeking approvals and reporting variances to the Senior Community Participation and Engagement Manager, Director of Conservation Education and Project Board as needed.
- Work with Chester Zoo Science Department and external contractors to evaluate the impact of the project, including gathering evidence and case studies.
- Advocate for the project at internal and external forums, conferences and networks, ensuring widespread community, conservation sector and stakeholder buy-in to Networks for Nature.
- Ensure that all project activities are safe and appropriately risk assessed, liaising with specialist staff and Health and Safety Advisors as appropriate. Ensure all project activities are compliant with all legislation and best practice guidance, including safeguarding, Construction and Design Management, GDPR, Health and Safety and Copyright.
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Fixed term contract until December 2028
- 40 hours per week, generally Monday-Friday with occasional need for evening or weekend work
- Salary £39,833.82 per annum pro rata
- 33 days annual leave plus the option to buy or sell up to 5 days (pro rota)
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family
- Cycle to work scheme
- Healthcare plan and employee assistance programme
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
- Pension scheme with generous employer contributions up to 9%
Our Requirements
- An understanding & affinity to the organisation’s mission, vision & values, with a strong interest in the conservation of UK nature and in community-based conservation work.
- Substantial experience planning, leading and managing large-scale, multi-year projects with demonstrable project management skills and knowledge, experience of working collaboratively with project partners, matrix managing project teams and tracking project progress, ideally in a conservation, community engagement and/or education environment.
- Experience leading partnership management, facilitating meetings and coordinating events to ensure partners and key stakeholders are well informed and engaged.
- Experience of managing and influencing the work of others, with and without authority. The post holder may reasonably be required to direct activity to achieve the project’s goals across multiple internal teams, volunteer groups and external partner organisations.
- Good working knowledge of the protection and restoration of nature – ideally within the context of terrestrial UK habitats and species.
- Understanding of community work and insight into the challenges and benefits of working with community groups, schools and the general public to achieve conservation goals.
- Attention to detail and critical thinking skills are essential.
- Excellent communication and presentation skills, demonstrated through a wide range of experience presenting to different audiences, in meetings and at events, and experience of report writing.
- IT skills: Skilled in the use of all key Microsoft packages.
- Organisational skills: Excellent time management, administration and planning skills. Ability to manage multiple concurrent projects, meeting deadlines and ensuring appropriate quality control.
- Interpersonal skills: Excellent diplomacy and interpersonal skills. Ability to work effectively under own initiative and as part of a team, to work under pressure with positive attitude and also to enthuse and engage others. The role requires the post holder to work extensively across different departments and with external colleagues.
Although not essential, the following would be desirable:
- Full driving licence
Due to the nature of the organisation and the role, this post is subject to a DBS check.
The closing date for applications is midnight 25th May 2025
Shortlisting of applications and interviews for the role will take place while the advert is live; the advert will close once the successful candidate is found and it is possible this will be prior to the advertised end date. Candidates are therefore encouraged to submit applications as soon as possible.
Networks for Nature is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
The client requests no contact from agencies or media sales.
Join Us in Shaping Better Places
The Urban Design Group (UDG) is a small, dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With a vibrant network of nearly 1,500 members—ranging from professionals and educators to advocates and enthusiasts—we work to ensure towns and cities are designed for the people who live, work and thrive in them.
As we enter an exciting new phase with a 5-year strategy in development, we are looking for a Fundraising and Communications Manager to drive our income generation and communications efforts. This is a fantastic opportunity to help shape the future of a respected organisation at the heart of urban design in the UK.
About the Role
Fundraising & Membership Development
● Develop and implement strategies to grow our membership and diversify income.
● Secure new revenue through sponsorships, grants, and fundraising campaigns.
● Build strong relationships with stakeholders and funders.
Communications
● Raise UDG’s profile across the built environment sector, government, media and public.
● Manage all communication channels: email newsletters, social media, website.
● Lead media engagement and develop high-quality content and messaging.
Events
● Support the delivery of our flagship events, including the National Urban Design Conference and Urban Design Awards.
● Lead on planning, promotion, and delivery of both in-person and online events.
What We’re Looking For
Essential Experience
● Minimum 3 years in fundraising, marketing, or communications in a relevant sector.
● Track record of developing and delivering successful income-generation and engagement strategies.
● Strong communications experience across digital platforms and media engagement.
Essential Skills
● Excellent verbal and written communication, networking, and presentation skills.
● Website and CMS management; confident with tools like Mailchimp, Eventbrite, and Zoom.
● Strong organisational skills and the ability to manage multiple projects.
Personal Attributes
● Friendly, enthusiastic, and collaborative.
● A proactive self-starter with a solution-focused mindset.
● Passionate about making a difference through your work.
Desirable
● Experience delivering high-profile events.
● Knowledge of, or interest in, urban design, the built environment or sustainability.
● Experience working in a small or charitable organisation.
What We Offer
● Flexible Hybrid Working: One day in the office, the rest remote. Some UK travel and occasional evening/weekend work.
● Generous Holiday: 28 days pro-rata + bank holidays + Christmas closure.
● Supportive Team: Work with a close-knit, creative, and purpose-driven team
● Competitive Salary: £40,000 pro-rata.
The client requests no contact from agencies or media sales.
About Lumos
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.
This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.
KEY OBJECTIVES
Operational Oversight
- Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
- When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
- Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
- Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
- Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
- Support the drafting of Fundraising policies, procedures and systems used by the organisation
- Maintain records of Gift Aid declarations and support the quarterly claims process
Salesforce Administration
- Act as our day-to-day administrator for our Salesforce database
- Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
- Take the lead on running selections and reports to support fundraising activity
- As needed, provide basic training and guidance about Salesforce for the team
- Work with the Finance team to reconcile donations recorded on Salesforce with their records
Information Management
- Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
- Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
- Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive
Fundraising Support
- Provide administrative and coordination support for fundraising campaigns, appeals and events
- Assist with donor stewardship, including thank-you letters and donor communications
- Respond to enquiries via the Fundraising inbox, social media or post
- Support scheduling and coordination of Fundraising meetings and cross-team projects
- Collaborate across the organisation to ensure fundraising needs are integrated and aligned
Safeguarding
Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:
- Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
- Ensure work complies with all safeguarding policies and procedures
- Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.
To apply please attach a copy of your CV and cover letter to your application.
All applications need to be submitted before the closing date, Friday 30th May 2025.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
We’re seeking a Visitor Operations Supervisor—a detail-oriented, people-focused professional who can balance exceptional customer service with the effective coordination of a wide range of administrative duties.
This is a key role within our busy Visitor and Audience Operations team, supporting the smooth delivery of events, performances, and tours. You’ll take the lead in administrating our volunteer programme and ensuring seamless communication, scheduling, and compliance across the department.
The skills:
Essential Skills & Experience:
- Strong written and verbal communication skills
- Fluent in English and numerate
- Excellent computer literacy, especially in Microsoft Office
- Confident in a busy and fast paced customer facing environment
- Adaptable to changing operational needs and priorities
- Proven ability to lead and motivate teams
- Demonstrates emotional intelligence and pastoral sensitivity
- Committed to personal and team development
- Aligned with the Globe’s mission and ways of working
Desirable Skills & Experience:
- Confident first aider with safeguarding awareness
- Experience using volunteer management systems
- Understanding of GDPR compliance in operational contexts
- Previous work in theatre, cultural or heritage environments
The team:
The Visitor and Audience Operations (VAO) department is at the heart of delivering exceptional experiences for all who visit Shakespeare’s Globe. Responsible for front-facing operations and visitor experience across the site, the department encompasses our visitor attraction offer; our tours and exhibition space delivered by Guides and Visitor Operations Assistants; a large Volunteer Steward team operating across our two performance spaces, and event support.
Working closely with departments such as Retail, Learning, and Theatre, the VAO team ensures that every audience member, visitor, and participant receives a warm welcome and enjoys a safe, accessible, and engaging experience. The team operates across a seven-day schedule, including daytime and evening activities in all weathers, and plays a crucial role in maintaining the Globe’s reputation for excellence in customer service and visitor engagement.
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
Benefits:
• Discount in the Globe shop and onsite restaurants/cafes
• Staff discounts via My Globe perks and better Bankside Buzzcard
• Free entry to selected shows, events and activities
• Access to our free employee assistance programme and 24/7 virtual GP service
• Enhanced maternity, paternity, adoption, and shared parental leave and pay
• Life assurance scheme
• Rental deposit scheme
• Season ticket loans
• Eye test voucher scheme
• Flu vaccination scheme
• Cycle to work scheme
• Enhanced employer pension contributions after 12 months service.
To apply:
For more information, please download the job description from our main jobs page. To apply, please complete the online application form by 10am on Monday 26 May 2025.
We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates.
The client requests no contact from agencies or media sales.
School Engagement Coordinator - Northern Ireland
Hours: Full time, 35 hours Monday to Friday
Contract: Permanent, 5 days a week
Location: Belfast, UK. We operate in a hybrid pattern, combining home working with attendance at the office
Salary: £28,000 - £30,000 (GBP). Pro-rata plus Into Film benefits
Team: Activation Team
Seniority: Mid-level
About Into Film
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.
We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent.
The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.
Our vision – Film enriches the life of every child and young person.
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.
Role Summary
The main function of the School Engagement Coordinator role is to
- The School Engagement Coordinator for Northern Ireland serves as a crucial liaison for the Into Film programme in the region. This role involves actively engaging with schools and educators to promote and support their participation in various initiatives related to film, games, and creative media.
- The Engagement Coordinator will be instrumental in ensuring that schools and teachers have access to the full range of educational resources, training, and opportunities offered by Into Film. They will collaborate closely with the Northern Ireland team to provide tailored support and foster meaningful connections between schools, the creative arts, and the industry.
Given the nature of the role, the Co-ordinator may need to work occasional weekends and extended hours, as well as travel regularly to designated regions and occasionally elsewhere in the UK.
Main Responsibilities:
- Proactively engage with schools, teachers, and educational stakeholders across Northern Ireland to raise awareness of Into Film's programmes and resources.
- Deliver a range of educational activities, including school workshops, screenings and industry events, tailored to the needs of the local area.
- Develop and maintain strong partnerships with schools, creative organisations, and screen industry bodies to support the delivery of Into Film's initiatives in NI.
- Contribute to the planning and implementation of Northern Ireland-specific programmes, including Story Builder, Games, Teaching with Film, Careers and Progression, and Young Creatives.
- Collaborate with teams across Into Film to ensure a joined-up approach to programme delivery, KPI achievement, and budgetary oversight.
- Ensure that Into Film's programmes respond to local needs and reach across Northern Ireland, while also feeding into the organization's UK-wide initiatives.
- Manage local partnerships and relationships, utilising CRM (Salesforce) to input and analyse data, create reports, and inform programme design.
- Support the existing Northern Ireland team with the delivery of locally funded projects and initiatives.
- Any other reasonable duties assigned by Into Film.
General Responsibilities:
- Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
- Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
- Contribute to long term planning to ensure growth in line with demand and resources.
- Contribute to the regular monitoring and evaluation of Into Film’s work.
Person Specification:
Minimum Requirements:
- Significant experience in designing and delivering engaging educational programmes, including youth workshops and industry-facing events.
- Demonstrated knowledge of the Northern Ireland education system, curriculum, and the local creative/screen industries.
- A track record of establishing and nurturing partnerships with schools, organisations, and industry stakeholders.
- Proven ability to successfully manage projects, including cross-departmental collaboration, budget oversight, and timely delivery.
- Experience in using data to generate reports, analyse programme impact, and inform future initiatives.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse audiences.
- Strong organisational and time management skills, with the capacity to manage competing priorities and deadlines.
- This role involves frequent travel to schools, including rural areas. Applicants must have a full, clean UK driving license and access to a reliable vehicle. Unfortunately, we cannot consider candidates who do not meet these requirements.
- A commitment to equality, diversity, and inclusion, and a demonstrated understanding of how to reach and positively engage underserved and underrepresented individuals and communities.
- This position involves regular travel to various locations across NI and occasional travel to other parts of the UK.
- Experience and full understanding of monitoring, reporting and evaluation to ensure the programmes continually improve and evolve.
- All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance and Access NI check, acquired at Into Film’s expense; employment is dependent upon this.
Desirable:
- Project management
- Event management
- Partnership management
- Delivering training/workshops
- Understanding the Northern Ireland education system
- Collaboration
- Communication
- Youth Engagement
- Independent travel
- Familiarity with the Microsoft Office suite
- A love and knowledge of film and or games
All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role.
We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks which are detailed below
Into Film employees enjoy the following benefits:
- Annual Leave – 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year.
- Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
- Pension – matched up to 5% of salary (2% above statutory employer contribution).
- Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
- Enhanced parental/paternity/shared parental leave.
- Support for professional qualifications – money towards courses and/or study days, if relevant to role.
- Interest-free non-essential study loans.
- Interest-free bike/scooter/travelcard loan.
- Career break – up to 4 weeks' unpaid leave, after 2 years’ service (at team director's discretion).
- Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance.
- Wisdom health insurance cover – non-contributory (apart from employee tax contribution).
- BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.
We are open to flexible working models wherever the role allows, including working compressed hours
All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.
Closing: 8:00am, 10th Jun 2025 BST
Interested?
If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.
Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.
No agencies please.
Job Title: Regional Housing Manager
Area of operation: Resident Services
Salary: £48,146 per annum
Hours: 37.5 hours per week
Responsible to: Resident Services Director
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Hybrid contract. The role covers a patch of properties predominantly across Essex and Cambridgeshire, with time spent on site, working from home and requirements for occasional travel to English Rural’s offices in Surrey as necessary.
Essential Car User Allowance: This role is eligible for English Rural’s essential car user scheme (£5,200 per annum)
About English Rural:
English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people. We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.
About the role:
This is an exciting opportunity to deliver regional housing management services across Essex, Cambridge and surrounding areas. Working under the leadership of the Resident Services Director and collaboratively with housing, repairs and allocations colleagues, the role will be expected to inform and deliver agreed business strategy. Building relationships with residents and external partners is essential, as we continue to achieve an effective housing management service.
About you:
To succeed in this role, you will have a proven track record working in housing management. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Experience in arrears collection, tenancy management and delivering customer satisfaction are essential. The right candidate will have sufficient housing expertise both through formal CIH qualifications and direct experience. English Rural is looking to invest in and develop the right candidate to grow with our business.
Closing Date: Mid-day on Thursday 5th June 2025
Interview Date: Wednesday 11th June 2025 (interviews to be held in our Essex office)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.
English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.
No agencies please.
Doorway has operated across Warwickshire since 1997 providing a range of services for young people who are experiencing or at risk of homelessness.
Our key objectives are:
· To prevent youth homelessness and the exclusion that embeds it.
· To increase access to safe and secure accommodation for young homeless people to alleviate homelessness and exclusion.
· To promote a personalised approach to young people’s housing and personal development needs.
· To influence policy that affects homelessness and excluded people.
We are proud to have worked with so many fantastic young people by listening to them and offering appropriate advice, support and wellbeing options as well as accommodation.
Doorway is seeking an exceptional and inspiring leader with the following:
· experience in successfully balancing the strategic and operational leadership responsibilities
· ability to manage high performing teams of staff and volunteers
· a good knowledge of housing and homelessness, local authorities and the charity sector
· able to develop strong and lasting relationships with a broad range of stakeholders, including young people who are at the heart of our service delivery.
· senior experience in an organisation of similar scale and complexity
· sound financial and commercial acumen with a track record of identifying and securing funding
Above all else, you will be intrinsically values driven and aligned to our purpose and culture. You will demonstrate a strong commitment to equity, diversity and inclusion along with a passion for tackling social injustice.
Our mission is to give homeless young people a future through advice, accommodation options, support and life skills development.
The client requests no contact from agencies or media sales.
Department: Community Fundraising
Location: hybrid – minimum one day per week at our Aldgate, London head office
Hours of work: 37.5 hours
Contract: permanent, full time
Salary: £65,000 – £68,000 per annum
Closing date: Wednesday 21st May at 11.59pm
Annual leave: 33 days (plus eight bank holidays)
Benefits
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
We are seeking a passionate and strategic Head of Community Fundraising to join our team and play a pivotal role in developing Dementia UK’s Community Fundraising strategy, providing excellent fundraising experiences and delivering high quality supporter journeys which maximise short, medium and long-term income generation for Dementia UK.
Leading the Community Fundraising team, you will play a critical role in ensuring Dementia UK can continue to expand its vital services for families affected by dementia. With a clear vision for innovation and supporter engagement, you will be responsible for driving the development and delivery of a bold and effective community fundraising strategy, aligned with wider fundraising and organisational objectives. You will deliver against agreed KPIs, ensuring that the strategies and activities directly support the broader objectives of Fundraising and Engagement, and the organisation.
You will champion high-quality supporter stewardship so that everyone has a fantastic experience with Dementia UK – and ensure team managers continually review the supporter experience so that relationships with supporters are high quality and maximise fundraising potential. You’ll work closely with the Fundraising Innovation Lead to support new product development and the continuation of ideas and minimum viable products.
As a senior leader, you will cultivate a high-performing and aspirational team culture, inspiring staff to exceed targets while providing strong leadership and professional development. Additionally, you will work across the directorate, partnering with Marketing & Communications to enhance brand visibility and supporting wider Fundraising team initiatives to drive greater influence and engagement.
To succeed, you will bring significant experience in developing and implementing successful community fundraising strategies, with a proven track record of income growth, innovation, and exceptional supporter experiences. You’ll be a collaborative leader, skilled in budget management, performance monitoring, and people development.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you’ll support and grow community fundraising by delivering inspiring events and campaigns that mobilise individuals, groups, and volunteers. You'll work closely with local supporters, think creatively to develop new fundraising opportunities, and build lasting relationships that help extend our reach.
We’re looking for someone who:
-
Is passionate about helping vulnerable communities
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Enjoys working with people and building strong relationships
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Can confidently engage and inspire others, including volunteers and supporters
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Is creative, proactive, and able to think outside the box
-
Has excellent organisational and communication skills
Whether you’re experienced in community fundraising or looking for a purposeful next step in your career, if you’re motivated by impact and compassion, we’d love to hear from you.
Apply today and help us change lives — one campaign at a time.
Would you like help drafting the person specification or responsibilities section to match this tone and structure?
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for a highly organised and proactive individual to join our Individual Giving team as the Individual Giving Assistant – Supporter Acquisition.
This role will play a key part in supporting the recruitment of new supporters to the Charity through a range of direct marketing channels and propositions. The post-holder will provide vital administrative support, help deliver campaigns, ensure excellent supporter care, and play an important role in front-of-house operations at both our Chelsea and Sutton offices.
This is a fantastic opportunity for someone looking to start or grow their career in fundraising and gain hands-on experience in a fast-paced, ambitious, and supportive team.
About us
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
About the role
You’ll be responsible for:
- Delivering first-class supporter care to new donors, helping ensure a positive and lasting first impression.
- Supporting the planning and delivery of supporter acquisition campaigns, including proofreading, briefing materials, and coordinating timelines.
- Helping with campaign reporting, KPI tracking, and budget administration.
- Providing regular front-of-house support including managing supporter queries by phone, email, and in person at Chelsea and Sutton.
- Working collaboratively with colleagues across the organisation to ensure seamless donor journeys and data accuracy.
For more details, you can download the full job description below.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe.
The role sits within our Salesforce team, supporting all our countries internationally.
The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency.
About Mission Without Borders International
Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.
Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction.
We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background.
Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce.
This position is within MWB International.
About the role
Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation.
As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests.
With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades.
Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests.
The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives.
Who we are looking for
You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine.
You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP.
A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests.
You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.
We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.
Rewards and benefits
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Up to 30 days annual leave plus bank holidays
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Enrollment into our pension scheme
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Flexible approach to working (involves occasional travel to London, UK office or internationally)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.
Responsibilities
Press
- Field enquiries from stakeholders including journalists and police forces
- Write press releases and media statements and share these when appropriate via digital & social
- Support the team with the rewards process and promotion
- Draft assets for press
- Be part of the on-call rota system currently 1 week in 7 (training and support provided)
- Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.
Digital
- Develop and update content for website news pages and social media platforms
- Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team
PR and Publications
- Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
- Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
- Manage external freelancers and agencies as needed to agreed deadlines and budgets
- To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
- Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.
Brand
- Ensure Crimestoppers consistent branding is used along with the style and tone of voice
- Manage on a weekly basis the brand inbox queries
- Extend the network of journalists both regionally and nationally
- Plan/create multi-media communications material
Experience
- Minimum 2 years experience working in media relations and PR or related fields (Essential)
- Client, journalist and/or supplier management (Essential)
- Experience of PR & Communications software (e.g. Vuelio) (Essential)
- Digital & Social Media experience (Essential)
- Excellent written communication skills online and offline (Essential)
- Strong organisational, time management and prioritisation skills (Essential)
If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.
To apply, please submit a CV and covering letter.
The client requests no contact from agencies or media sales.