Director of programmes and learning jobs in feltham, greater london
Using Anonymous Recruitment
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About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Our Participation and Involvement Manager will build on existing practice across the organisation and lead on the implementation and further development of a participation and involvement framework, enabling a large and diverse range of kinship carers to share their views and expertise meaningfully, safely and effectively to shape Kinship’s activity. It will also support our growing participation and involvement activity which involves children, young people and young adults with experience of growing up in kinship care.
You will work closely with kinship carers and colleagues across the organisation to understand the key challenges and opportunities with embedding participatory methods, including co-production and co-design, which improve Kinship’s work – right from the design and delivery of our advice and support services through to influencing policy and campaigning for change.
With support from colleagues, you will act as the key cross-organisational adviser on participation and involvement practice, supporting and empowering colleagues to develop the skills and knowledge they need to embed a consistent approach to the involvement of kinship carers to best suit the needs of their roles.
As an enthusiastic and engaging facilitator, and an advocate for participatory methods, you will sensitively and skillfully work alongside kinship carers and colleagues to deliver high quality involvement activity which supports the charity’s mission and aims. You will also be an experienced project manager, ensuring all activity is appropriately monitored and evaluated, and aligned with best practice around equality and diversity, remuneration, safeguarding and governance.
Key responsibilities include:
- Refine and further develop an existing organisational participation and involvement framework which supports staff to meaningfully, safely and effectively involve kinship carers in their work.
- Design and implement a plan to embed effective practice based on the framework across Kinship, building a positive organisational culture and providing appropriate training, upskilling and support to colleagues to ensure consistency of delivery and experience for kinship carers.
- Lead a cross-organisational working group of people with relevant lived, learned and professional experiences to support and advise on embedding high-quality participation and involvement activity.
- Work closely with colleagues across the whole organisation to understand their bespoke needs, strengths and requirements around implementing participatory methods in their day-to-day work, and develop strategic relationships with colleagues in areas with more extensive existing participatory or adjacent activity (e.g. research, volunteering).
- Develop and recruit a network of people with lived experience interested in being more intensively involved in participatory activities, with a focus on increasing the diversity of people working with us.
Essential experience includes:
- Experience managing and leading the delivery of participation or involvement activity with people with lived experience of social issues.
- A commitment to meaningful participation and involvement activity, including a nuanced understanding of the individual and organisational opportunities and challenges associated with this.
- Knowledge of models, methodologies and approaches used in high quality participation and involvement activity, and strong skills in creative facilitation – particularly with groups.
- An understanding of kinship care and how this may impact on kinship carers’ involvement with Kinship and our activity.
- Experience of effective project management with strong attention to detail and organisational skills.
- Excellent written and verbal communication skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Sam Turner. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: 9.00am, Wednesday 25 June 2025
- First interview: Online, Monday 7 July 2025
- Second interview: In-person (Vauxhall), Wednesday 16 July 2025
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Job Purpose:
To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.
The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.
Key Responsibility Areas:
- Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
- Manage and develop staff to foster a strong, inclusive, and reflective team culture
- Deliver direct support to women, ensuring a trauma-informed and person-centred approach
- Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise
The client requests no contact from agencies or media sales.
St Mary’s university is looking for a proactive and experienced Senior Alumni and Development Officer. You’ll play a key role in launching and growing our alumni giving programmes, from planning events to building lasting relationships, working within our newly formed and dynamic team with big ambitions.
If you are seeking a rewarding role where you can make a difference and you are an experienced and motivated individual with success in building relationships and creating engaging communications, we want to hear from you.
You'll bring experience in alumni engagement or individual giving fundraising, who is comfortable working independently and managing multiple priorities. Experience with CRM databases and a proactive approach to growing alumni networks and donor support. This is your chance to make a real impact.
This is a hybrid role based at St Mary's University, Twickenham, we are happy to discuss flexible working arrangements for the right candidate.
Overview
As the University builds on its proud heritage, we are looking for exceptional people to help shape our future. We provide a high-quality professional environment, inspired by our distinctive ethos and Catholic mission and values. Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed and which puts the student at the centre of all our endeavours.
St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer.Please view our detailed access guide by following the link: St. Mary's University | AccessAble
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Closing date: 22 June 2025
Our values of excellence, generosity of spirit, inclusiveness and respect inspire us to create an academic community in which everybody is welcomed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Executive Administrator
Location: Central Office which is based around a 10 minute walk from Highbury and Islington Station. Hybrid working available, approximately 2 - 3 days per week in the office including every Tuesday. Additional office, service, and away days would be required for attendance.
Salary:
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. At times you may be required to work outside these hours, including for out of hours board meetings in the evenings, and other meetings which may be after hours.
About the role
We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource. In this role, you will play a pivotal role in providing high-level administrative and governance support to various leaders within the organisation, including the Senior Leadership Team (SLT), The Board, and CEO.
In this role, you will ensure the smooth operation of coordinating meetings, managing governance processes, and supporting strategic initiatives. You will facilitate board and SLT meetings, including scheduling, preparing agendas, taking formal minutes, and ensuring a timely follow-up on actions, whilst overseeing compliance with health and safety regulations, supporting the organisation's environmental strategy.
You will further line manage a small team of 2 Administrative Support Officers who support with the day to day administration and management of our central office.
About you
This role is ideal for someone who is organised, with attention to detail and the ability to manage multiple priorities in a fast paced organisation. You will be a proactive problem solver with excellent communication skills, both verbally and written. You will be able to organise and manage events and away days, as well as manage our booking systems and general running. You will have proven minute taking experience, able to write minutes for meetings in an organised manner, and manage our shared online platforms for ease of access, and usability. You will have:
- Experience in high level administration duties, ideally within a similar role, supporting senior leadership teams and boards with all areas of administration
- Previous experience taking minutes in meetings
- IT Proficiency: Knowledge, skills, and ability to learn and manage online systems, particularly Microsoft programs, able to book and manage meetings using outlook and teams
- Excellent numeracy and financial skills, with the ability to deliver best practice in financial management and produce accurate and timely financial information
- Ability to write reports, manage data, and oversee audit processes to a professional, high business standard
- Ability to work with confidential information in a timely secure manner
- Analytical skills, with the ability to find, absorb, and summarise complex information
- Attention to detail and quality, able to verify and proofread documents
- Time and workload management: Ability to work to tight deadlines with competing priorities
- Ability to prepare, and write documents, letters, and other communication to a professional, high business standard
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Communications Assistant
Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).
Salary: £26,000 per year FTE, dependent on experience.
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: 1 July 2025
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.
First interviews: w/c 28th July 2025
Start Date: ASAP: This is a new post.
About Good Faith Partnership
Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new.
We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.
At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
The Opportunity
This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.
You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:
● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;
● Welcome Hubs for refugees and asylum seekers;
● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.
We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.
You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.
This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.
Responsibilities
Working closely with the Communications Manager and Director of Communications you will work in the following areas:
Content creation
You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:
● Creating visual assets using design software such as Canva
● Creating other visual content including short-form video
● Helping commission other visually led content such as banners, flyers and reports
Social media
A significant part of the role includes increasing our reach through social media:
● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X
● Using insight data to drive social engagement
● Developing strategic partnerships with relevant accounts on the different social platforms
● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard
● Responding to posts, comments and direct messages
● Monitoring trends through social listening and sharing these with the team
Websites
You will support the Communications Manager by:
● Writing and publishing engaging stories and news items to profile the great work of the team and our projects
● Preparing copy and visuals for web pages in our CMS
● Uploading content to websites
● Ensuring website copy is accurate and up to date
Email newsletters
You will work with the Communications Manager to:
● Support email communications
● Help maintain the email communications database
● Create and schedule email communications, ensuring content has been approved by a team member
● Segmenting audiences to keep communications relevant and engaging
PR
You will support the Communications Manager in a year-round programme of PR and media relations by:
● Creating lists of contacts in our media database
● Helping to amplify our news through our email distribution platform
● Monitoring PR mentions of our projects through our media database
Supporting systems and resources
● Taking responsibility for developing and maintaining accessible communications systems
● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team
● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR
● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery
Teamworking
● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges
● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts
● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.
Person specification
We are looking for candidates with the following skills and experience:
Content creation
● Familiarity with content creation tools such as Canva or Indesign.
● Experience of creating engaging content for social media or other channels.
Social media
● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.
● Experience of interacting with other users on social media and websites.
● Experience of using web content management systems.
Email newsletters
● Excellent writing and proofreading skills.
● Familiarity with email marketing software such as Mailchimp.
Supporting systems and resources
● Highly organised and the ability to create and manage administrative systems.
● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.
Teamworking
● Ability to prioritise and balance competing demands on your time.
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
● Committed to the power of relationships to facilitate social change
● Collaborative, inclusive, ambitious, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Calm under pressure, and can adapt quickly in a fast-paced environment
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
Working arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your application
● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.
● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.
● For more information, see our website or find us on twitter at @goodfaith
The client requests no contact from agencies or media sales.
Purpose of the job
The Head of Operations ensures UK Youth runs efficiently, compliantly, and with impact. Reporting to the Director of Finance and Operations and working closely with Assistant Directors, the role drives core operations, systems improvement, performance reporting, and policy oversight.
Overseeing IT, CRM, project delivery, governance, and administration, the postholder also co-leads the development of an Organisation Performance Dashboard with the Finance Director to track KPIs and inform decision-making.
Key responsibilities
- Operational Leadership
- Policy & Process Management
- Performance Monitoring & Business Intelligence
- Annual Planning Support
- Digital Systems & Infrastructure
- Safeguarding, Risk & Compliance
- Team Leadership & Financial Oversight
Who we are
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.
UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes. UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
- Flexible/Agile Working
- 27 days annual leave plus bank holidays (pro rata for part time employees)
- Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
- Other training available in support of your personal and professional development
- Pension scheme (currently UK Youth match employee contributions up to 5%)
- Membership of our life insurance scheme which would pay-out up to 4 times your salary
- Employee Assistance Programme to support employees both professionally and personally
- 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
- IT equipment provided for the duration of contract
- CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 27th June 2025 @ 11:59pm (midnight)
Interview Dates: w/c 7th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraising Manager
Part-time, 21 Hours per week
Permanent
Hybrid (minimum one day in Twickenham Office per week)
£42,000 (pro rata) depending on experience
FIRST STAGE INTERVIEWS WEEK COMMENCING 16TH JUNE
SPEAR is a lifeline to hundreds of people each year who are experiencing, or at risk of, homelessness across six London boroughs. We provide essential outreach support, a variety of accommodation options, tenancy support services and vital health programmes. In 2024 we supported 804 people experiencing homelessness. This included 466 people found rough sleeping, 227 people in accommodation-based and floating support and 84 young people aged 16-25.
We are seeking a dynamic and experienced Corporate Fundraising Manager to lead and grow our corporate giving and partnerships income stream. Corporate Giving at SPEAR comprises just over 20% of our fundraised income, with a mix of direct giving, local COY partnerships and employee fundraising. This is a key role within the Fundraising and Engagement team, responsible for developing and managing relationships with corporate partners to generate sustainable income and deepen engagement with SPEAR’s mission.
You will also play a strategic role in identifying new prospects, securing partnerships, and delivering excellent account management to all existing supporters. There is scope to grow the role with professional growth opportunities for the right candidate. Please see the Job Description and Person Specification for more information.
Your Benefits
- 34 days’ holiday, (inclusive of bank holidays) increasing with length of service
- Enhanced maternity and paternity leave
- Enhanced occupational sick pay
- Enrolment into our pension scheme after three months’ service
- Yearly eye care vouchers
Your Perks
- 24-hour access to confidential counselling services (EAP)
- Free staff wellbeing sessions
- Flexible working
- Free moving house day
- Staff interest-free loan and season ticket loans
- Cycle to work scheme and free parking at some sites
Once you join us, you will be eligible for a whole host of benefits. Need a day off to move house? We can do that. Want to be out in nature every day and cycle to work? No problem. Need to know you’ll be financially secure whether you’re sick, having a child or simply in the future? We’ve got that covered with sick pay, parental leave and a great pension scheme.
We’ll also ensure your mental wellbeing can be your number one priority through access to a confidential counselling service, so you can go home every day, knowing your hard work is helping some of those most marginalised in society move from homelessness to independence.
SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
Please apply using the button shown.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
The Digital Media Officer role provides support to Crimestoppers and Crimestoppers’ youth service Fearless, in creating impactful content and campaigns that empower people to speak up about crime.
You will be responsible for filming, creating, and scheduling organic and paid social media content, and as the face of Fearless’ social media platforms, feature in the content yourself. You will play a key role in shaping and driving forward Fearless’ communications strategy to ensure Fearless’ social media platforms remain relevant, engaging and supportive of Crimestoppers overall aims.
You will contribute to the development of Crimestoppers and Fearless national and regional campaign ideas, content and messaging and manage the execution and reporting of multi-channel communication activities. You will use data from campaigns, as well as insights from focus groups, to inform future projects.
What you'll bring
- Ability to think creatively and to communicate creative ideas to others. (Essential)
- Experience in designing and creating engaging and innovative content (including featuring in videos/audio) and campaigns for social media platforms or websites. (Essential)
- Excellent attention to detail and a good eye for design / visuals, ideally with expertise in software applications like Adobe Creative Suite, Microsoft Office, Canva etc. (Essential)
- Experience managing social media accounts and analysing engagement data to inform future content and campaigns. (Desirable)
- Excellent written and verbal communication skills; ability to present self professionally to internal colleagues, stakeholders, and clients. (Essential)
- Highly organised self-starter; persuasive, tenacious and perceptive. (Essential)
- Able to work effectively in a team and use initiative to manage and prioritise own workload. (Essential)
- Experience in communications or digital marketing/content creation. (Desirable)
- Knowledge of using web analytics. (Desirable)
- Knowledge of scheduling tools (Sprout Social, Hootsuite). (Desirable)
The client requests no contact from agencies or media sales.
This is a pivotal role in the Fundraising Directorate as one of three Heads making up our Fundraising Leadership Team and provides an opportunity for an Individual Giving expert and leader with a passion for delivering excellent supporter experiences.
You will be joining a supportive and ambitious team as we embark on a new fundraising strategy (2025-2029), with a renewed focus on growing our supporter numbers alongside growing our income, so we can increase our impact for people with cystic fibrosis.
In this role, you will:
- Lead and motivate the Individual Giving, Legacy and In-Memory, and Supporter Care teams
- Facilitate a culture of collaboration, innovation, efficiency and keeping our supporters front and centre
- Set the direction, budget and KPIs to ensure we meet our income targets and grow and retain our core income streams
- Regularly review our programmes to ensure we are maximising return on investment, capitalising on latest trends and learning as we go
- Collaborate with colleagues across the Trust to develop and implement a Supporter Experience Strategy that results in our supporters feeling valued, respected and with us for the long-term
We’re looking for someone who has strategic experience of developing and delivering successful individual giving and ideally legacy programmes, is results-focused, with great leadership and relationship building skills. You will have a love for both data and words, and an enthusiasm for using ideas and data to help raise more money in effective ways.
Closing date for completed applications is 12.00pm on 16 June 2025
Interviews expected week commencing 23 June 2025
We reserve the right to bring forward the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
No agencies please.
How to apply
Please see the job description for more information on the role. If you would like to discuss the role before applying, please contact us.
To apply, please select ‘Apply Now’ and complete our application form and equal opportunities form.
The Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-221 872
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and skilled PR & Media Officer to join our team. This role requires a creative thinker with excellent communication skills who can manage media relations and promote our initiatives through various channels.
Responsibilities
Press
- Field enquiries from stakeholders including journalists and police forces
- Write press releases and media statements and share these when appropriate via digital & social
- Support the team with the rewards process and promotion
- Draft assets for press
- Be part of the on-call rota system currently 1 week in 7 (training and support provided)
- Effectively manage Vuelio to manage the daily tagging, produce media reports demonstrating PR coverage for all campaigns in a timely way.
Digital
- Develop and update content for website news pages and social media platforms
- Spot trends and advise the team regarding innovative new ideas for PR & Media to share with the team
PR and Publications
- Produce, edit and distribute updates and materials for external and internal audiences, dealing sensitively with those whose personal experiences might be featured
- Provide communications support for regional managers along with other internal staff and teams in addition to police and business development campaigns
- Manage external freelancers and agencies as needed to agreed deadlines and budgets
- To lead on editing, co-ordinating and organising the editorial, design and production of corporate publications
- Ensure all publications are in line with brand and changing needs of the charity and to be delivered in a timely via post and digitally.
Brand
- Ensure Crimestoppers consistent branding is used along with the style and tone of voice
- Manage on a weekly basis the brand inbox queries
- Extend the network of journalists both regionally and nationally
- Plan/create multi-media communications material
Experience
- Minimum 2 years experience working in media relations and PR or related fields (Essential)
- Client, journalist and/or supplier management (Essential)
- Experience of PR & Communications software (e.g. Vuelio) (Essential)
- Digital & Social Media experience (Essential)
- Excellent written communication skills online and offline (Essential)
- Strong organisational, time management and prioritisation skills (Essential)
If you are a motivated individual looking to make an impact through effective public relations, we encourage you to apply for this exciting opportunity as a PR & Media Officer. For full details, please see our website.
To apply, please submit a CV and covering letter.
The client requests no contact from agencies or media sales.
Job Purpose
The Senior Project Manager is responsible for strategic and operational oversight of the effective delivery of the Creating Community Connections Pilot, ensuring the successful delivery of the pilot project, balancing the demands of supporting the various partnerships between funders, providers, and stakeholders to collectively deliver the required impact and ensure contract compliance.
Creating Community Connections is a three-year Domestic Abuse (DA) pilot Project, funded by HMPPS. The project is led by a partnership of women’s centre providers - Women in Prison, Anawim, Together Women, and Nelson Trust and aims to connect women in prisons with vital specialist community support services across the country, especially women's centres and organisations providing support around DA. By connecting prisons and women in custody to a network of local women’s services, we hope to aid resettlement and support engagement with holistic support to meet women’s needs, address root causes of offending, improve outcomes on release and intercept cycles of trauma, disadvantage, and abuse, with a particular focus on DA services. The project will ultimately support women who have experienced domestic abuse and work with them so that their experiences do not negatively influence their opportunity of successful resettlement back into the community.
Key Responsibility Areas
- To lead and take accountability for the delivery of the Creating Community Connections (CCC) project.
- To actively engage with funders, stakeholders, delivery partners and the internal team(s), to build a solid understanding of the CCC Project.
- Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
- To have oversight on a cross-organisational basis of leading practice in project management methodologies, tools and techniques advising teams and colleagues on suitable approaches to ensure the effective delivery of a range of diverse projects and programmes.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.
Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.
To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.
Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.
The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.
The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.
The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.
You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.
Key responsibilities for this role will include:
- Developing and delivering training along with the development of programmes (including accredited training).
- Supporting learners and monitoring their progress through regular reviews and assessments.
- Contributing to the ongoing development and improvement of resources and processes.
- Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
- Ensure all learners have a supportive and positive learning experience
- The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
- Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Participating in team meetings, session planning and evaluation meetings.
- Compliance with all NYA policies and procedures.
- Compliance with all safeguarding policies and health and safety requirements.
- Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.
Please refer to our Candidate Pack for more information on the role and the requirements.
How to Apply:
Please download our applicant pack to find out more about the role and requirements.
To apply, please submit the following via our online application platform.
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221839
Do you want to help people in the Middle East free themselves from a life of poverty and injustice?
Since 1854, Embrace has been serving some of the most marginalised and excluded communities (of all faiths and none) in the Middle East. We support, enable and partner with Christians in the Middle East as they work to transform lives and restore dignity through: Education, Healthcare and Community Development programmes. Without our staff, this important work simply wouldn’t be possible.
We are looking for an outstanding HR professional to provide compassionate HR support to the whole organisation and play a pivotal role driving initiatives that improve employee experience, engagement and operational efficiency.
As Embrace’s People Advisor, you will play a pivotal role managing the full breadth of day-to-day HR matters and be a key contributor to creating an inclusive, diverse culture in which all staff can flourish and thrive in a hybrid working environment.
Key Responsibilities:
- Provide day-to-day HR support and advice to managers and staff on a range of HR issues, including employee relations, performance management, and policy interpretation.
- Assist in the development and implementation of HR policies and procedures, ensuring these reflect the Christian vision and values of Embrace the Middle East.
- Support recruitment processes, including drafting job descriptions, person specification, conducting interviews, and onboarding new staff.
- Manage Embrace’s HR digital platform and staff data, ensuring compliance with data protection regulations.
- Coordinate training sessions and all staff coming together days.
- Contribute to the overall success of Embrace through championing HR initiatives that have a positive impact on the charity’s people and culture.
Skills, experience and professional qualifications required:
- CIPD qualified, level 5 or above
- Excellent understanding and application of UK employment law and best practice
- Experience of providing HR support for a remote and flexible working organisation
- Experience of working for a small to medium sized organisation in a HR stand-alone role
- Experience of managing a wide range of employee relations (e.g. disciplinary, grievance, performance improvement, dismissal, absence management), policy development and health & safety compliance
- Experience of managing staff recruitment, selection, onboarding and offboarding
- Experience of managing a cloud-based HR system, integrated with payroll, for the whole organisation
- Analytical skills to draw out useful information to inform reports and actions
- Ability to confidently and cogently influence and support managers at all levels
- Experience of contributing to the creation of a values-led, inclusive and high-performing organisational culture
- Experience managing and maintaining HR systems and reporting tools
- Excellent IT skills, including Microsoft Office 365, Excel, HR and payroll cloud-based systems
- Sympathy with the Christian ethos of the charity and commitment to serve Embrace’s faith inspired mission
Staff benefits at Embrace the Middle East:
- To support every member of staff to work as effectively as possible, Embrace offers remote and flexible working arrangements. This includes flexitime and home-working arrangements
- Flexitime - start work between 7:30am – 10:00am and finish between 3:00pm – 6:00pm. Our core collaborative working hours are between 10:00am to 3:00pm
- Pension - option to join from day 1. Maximum employer contribution of 10%
- Holiday - 32 days, including 8 bank holidays and a day off work for your birthday – rising to 33 days after 5 years' service and 34 days after 10 years' service, plus 3 days leave between Christmas and the New Year
- Life Assurance - 3x salary
- Access to retail discount portal
- Employee Assistant Programme (confidential counselling, legal and financial advice) - available 24 /7, 365 days a year
- Training and development programme for all employees
- Commitment to staff health & wellbeing
How to apply:
For further information and to apply, please visit our careers page.
Closing date: 27 June 2025.
Embrace the Middle East provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability. If you require any support during the application or interview process, please let us know in your online response via the link above. To monitor diversity in our recruitment practices you will be invited to complete an anonymous Equality, Diversity and Inclusion questionnaire as part of the application process.
Please note that in order to be considered for this position you need to have the right to work in the UK, either through nationality or relevant work visa.
The successful candidate will be required to complete a medical questionnaire and undertake a disclosure check as part of the Charity’s safer recruitment policy.
Charity People are thrilled to be working in partnership with the brilliant New Horizon Youth Centre as they search for Head of Fundraising and Development (maternity cover) to lead their passionate and successful fundraising team for a 12 month contract.
"London is a fantastic city to call home, but a central truth remains in the capital. Every year thousands of young people find themselves unhoused, unsupported and unsafe.
That's why New Horizon Youth Centre exists.
Founded in 1967 by Lord Longford to address the needs of young people who were homeless and misusing drugs in the West End of London, today New Horizon Youth Centre continues to be a vital support network for 16-24-year-olds with nowhere else to go.
Through the services we provide at our day centre, via outreach and remotely, our multidisciplinary team of over 60 staff support thousands of young people experiencing homelessness in London to find safety, improve their wellbeing, develop skills for life and ultimately find somewhere that they can call home."
Job Title: Head of Fundraising and Development (Maternity Cover, 12 months)
Salary: £46,800 - £52,000
Responsible for: Grants Manager, Corporate Partnerships Manager, Grants Officer, Individual Giving Officer, Fundraising Assistant
Job Type: Full-time/Part-time/Job Share
Benefits:
- 30 days annual leave per year (pro rata), plus bank holidays and some additional time off over Christmas
- Employer contribution of 6% to a group personal pension scheme
- Enhanced Employee Assistance Programme, including 24-hour helpline, access to counselling, contributions towards medical expenses, discounted gym memberships, high street vouchers and more
- Clinical Supervision and Reflective Practice
- Staff Loan Policy, including Cycle to Work scheme
- Generous Training budget and a Diversity Leadership Programme
- Regular Staff Away Days and teambuilding activities
About the role
The Head of Fundraising and Development role is pivotal within the New Horizon Leadership Team, responsible for driving forward fundraising efforts and managing a small, dedicated team. This role involves developing and delivering a sustainable income strategy, ensuring high-quality stewardship for our donors, and contributing to the overall success of New Horizon Youth Centre.
Key Responsibilities:
- Strategy and Planning: Develop and implement a sustainable income strategy across all fundraising streams. Collaborate with the Operations Director and Heads of Services to create compelling funding proposals.
- Income Generation: Achieve annual income targets and build a pipeline for future sustainable income. Oversee the submission of high-quality funding applications and manage fundraising activities with corporates, individuals, and events.
- Stewardship and Relationship Management: Provide excellent stewardship to donors, manage key fundraising relationships, and ensure effective fundraising systems and processes.
- Team Leadership: Support and lead the fundraising team, providing clear objectives, supervision, and development opportunities. Foster a culture of continuous learning and collaboration.
- General Duties: Uphold the values of New Horizon Youth Centre, follow organisational policies and procedures, and contribute to the Leadership Team's success.
About you
You will be passionate about the work and mission of New Horizon, and combine this with some previous experience of fundraising across multiple income streams. You will bring:
- Proven experience in meeting financial targets within a fundraising or sales environment, ideally across multiple disciplines.
- Successful track record in building relationships with foundations, corporate partners, and high net worth individuals, securing six-figure gifts.
- Strong understanding of and commitment to equity, diversity, and inclusion.
- Excellent written and presentation skills, with the ability to communicate complex arguments effectively.
- Demonstrated ability to lead and motivate a fundraising team and volunteers.
- Passionate commitment to our mission and values.
If this maternity cover role sounds like you perfect next move, then do get in touch with to request a full job pack and to discuss the role in more detail.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job title: Services Manager
Salary: £43,260
Hours: Full time 37.5 hours per week
Location: Home-based in London/Southeast, with significant travel within region and nationwide.
Contract: Permanent
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.
As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.
You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For the full job description and more information about the role please download the Candidate Pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
To arrange an informal conversation about the role, please contact Debbie Boughtflower.
Click here to apply for the role of Services Manager
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Applying for a role at The Poppy Factory
We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.
All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.
We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.
We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.
We've compiled some advice to candidates which may be helpful as you prepare your application.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
· Opportunity for home-based/hybrid and flexible working
· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
· Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.