Director of programmes and learning jobs in greater london

Join our Team!

We are entering an exciting period of change to transform understanding of Crohn's and Colitis across society, increase our reach and, ultimately, work towards a cure for the conditions.

We have an exciting new opportunity to join us as our Head of Communications and be a driving force in making that shift by creatively leading strategic communications and campaigns.

You will also play an important role by working with an external agency on the development of a new legacy proposition and supporting materials, as well as working on internal legacy promotions and staff training.

In this role you will lead our media, social media, campaigns and engagement functions, as well as project teams across the charity. You'll grow our engagement with diverse audiences and support them to take action towards ambitious campaign goals.

Full details of the job description and person specification are found in our Recruitment pack for download below.

About you

We are looking for an experienced, creative and driven communications leader who will be committed to improving the lives of people affected by Crohn's and Colitis.... could this be you? Are you:

• experienced in leading multidisciplinary campaigns that delivered ambitious results?
• an effective coach with experience of building high performing teams?
• seasoned in driving media relations to deliver results?
• a calm and experienced leader, demonstrating sound judgement even with the pressure is on?
• adaptable to the ever changing trends in communication, embracing them as opportunities to innovate and strengthen engagement?
• aware of social media and campaigning tools to amplify the community voice in communications?

If this sounds like you then we would love to hear from you.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend  directorate days and face to face meetings. In addition, the charity meets four times a year at the office in Hatfield for our mandatory 'All Staff Together' days.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Join us to help shaping Samaritans to be fit for the future.

We’re looking for a passionate leader to join our team to drive the development and implementation of our strategic workforce plan and organisational design across our staff and volunteer teams.

Contract

• £50,000-£55,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (24 months)
• Hybrid working with link to Ewell office  
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Develop and lead a comprehensive workforce plan for staff and volunteers.
• Align workforce planning with organisational strategy to reduce skills gaps and improve efficiency.
• Collaborate with senior leaders and cross-functional teams to integrate strategic and operational plans.
• Bring external insights and trends to inform future-focused workforce decisions.
• Use data and analytics to support scenario modelling and strategic decision-making.

What you’ll bring

• CIPD Level 7 or equivalent experience.
• Proven experience in strategic workforce planning and organisational design in complex settings.
• Background in the charity or not-for-profit sector.
• Strong relationship-building, consulting, and facilitation skills.
• Solid understanding of UK employment law.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: Friday 21 November

Interviews: w/c 1 December

Are you a senior international fundraiser who is looking for a new challenge?
We’re looking for an interim Head of International High Value Fundraising, who will take the lead on high value fundraising for our international work, ensuring our work can impact dogs and their owners across the world.

What does this role do?
As Head of International High Value Fundraising, you'll:

• lead the International High Value Fundraising team, providing direction and day-to-day leadership to inspire and support the team in cultivating transformational giving. Motivate and empower colleagues to unlock major opportunities in the United States and strengthen our approach in other regions.
• partner with other fundraising teams across Dogs Trust and our international partners, World Veterinary Service and Mission Rabies, to enhance and align global philanthropy strategies. Identify and pilot innovative approaches to generating significant new income and building long-term, sustainable partnerships.
• personally manage a portfolio of high- and ultra-high-net-worth individuals, foundations, and major donors, leading on all aspects of relationship management, from prospect identification and tailored proposal development to bespoke stewardship and long-term engagement that secures six-, seven-, and eight-figure gifts,
• represent Dogs Trust internationally, strengthening our global profile and cultivating relationships that increase awareness of, and secure substantial philanthropic support for, our international programmes.

This role is being offered as a fixed term, family leave cover role until January 2027. Interviews for this role are provisionally scheduled for Friday 21st November 2025, however, we may invite suitable candidates to interview for the role sooner. Interviews will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a dynamic, innovative senior fundraiser, with a breadth of experience across different fundraising modalities in the international context, ideally with some experience of setting up a new function. You’ll have excellent communication and partnership management skills, with the ability to build strong relationships with varied internal and external stakeholders. This is a growing, changing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities. We’d love to hear from candidates who hit the ground running, and enjoy taking the lead on a new, exciting area of work. Above all, you’ll need a commitment to the work we do, and understand the importance of this work internationally.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

About the role ofHead of Principal Donors

As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.

In this role you will:

• Develop and deliver the Foundation’s philanthropy strategy, playing an active
  leadership role in the successful delivery of income growth from UHNWI and
  HNWIs
• Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
  expand membership and grow our community of donors and supporters
• Provide exceptional stewardship to existing donors and cultivate new donors
• Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
• With the Director Fundraising and Communications, develop annual plans and
  budgets, along with longer term forecasts for income from individuals
• Work proactively with our Communications and Programmes teams to identify
  and create funded or high-return opportunities to gain visibility in key markets
• Support staff to deliver and, where appropriate, lead on fundraising and
  cultivation events and donor trips
• In consultation with the Director, lead on financial reporting for philanthropy
  income, advising on risks and opportunities, producing regular reports of
  income against plans and forecasts, and monitoring day to day income tracking

Our ideal candidate is: 

• Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
• Capable of developing and delivering a successful philanthropy strategy
• Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
• Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication

Head of Developing Philanthropy

We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.

This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.

Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.

You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.

You will:

• Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
• Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
• Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
• Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
• Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
• Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.

About You

You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.

You will have:

• Strategic leadership skills, with experience managing and mentoring teams.
• Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
• Experience developing and delivering inclusive, outcome-focused events and programmes.
• Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
• Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.

Desirable:

• Experience coordinating networks of funders or organisations.
• Understanding of the funding landscape within the environment or NGO sectors.
• Experience in fundraising and/or managing online resources or websites.

Benefits Include:

• 25 days annual leave plus bank holidays (pro rata)
• 7% employer pension contribution
• Flexible working options
• Learning and development opportunities
• Equipment and office allowance

About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse. 

Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.

With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.

You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.

Role purpose

The main purposes of this role are:

• Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
• Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
• Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
• Developing the Statutory and T&F strategy in collaboration with the Development Director

Main responsibilities and duties

New business development

• Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
• Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
• Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
• Developing the overall statutory and T & F strategy with oversight from the Development Director
• Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track

Relationships

• Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
• Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
• Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
• Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
• Line managing two Development Officers

Administration

• Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
• Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
• Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
• Completing all mandatory training, and proactively seek opportunities for ongoing professional development
• Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
• Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

Royal Trinity Hospice is embarking on an exciting transformation in how we deliver HR operations services. As part of this transformation, we’re introducing a new HR Business Partner model and we’re looking for a forward thinking HR Business Partner to help bring it to life.

This newly created role comes at a pivotal time for our organisation. You’ll play a key role in embedding the HR Business Partner approach, working closely with leaders and teams to drive strategic change, enhance the employee experience, and ensure our people practices align with our mission and values.

We’re looking for someone with a strong grasp of both the technical and strategic aspects of HR, someone who can spot underlying challenges, influence outcomes, and deliver practical, people focused solutions. Your ability to build trusted relationships, be visible, communicate with clarity, and collaborate across the organisation will be essential to your success.

If you're excited by the opportunity to help shape the future of HR at Royal Trinity Hospice and believe you have the experience and drive to make a meaningful impact, we would love to hear from you.

As the Senior HR Business Partner, you will:

• Partner with the organisation to deliver an effective HR Business Partnering that is focused on proactive approach and solution.
• Lead and deliver effective HR operations, ensuring systems and processes are efficient and aligned with organisational goals.
• Oversee all aspects of HR operations, including employee relations (ER), recruitment, workforce management and Change Programmes.
• Collaborate with senior leadership on workforce initiatives and contribute to organisational development projects.
• Utilise analytics to inform HR decisions, measure the effectiveness of HR programmes, and drive continuous improvement.
• Lead on the development, implementation, and periodic review of policies to support organisational effectiveness, compliance, and strategic priorities

Benefits:

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

We encourage and welcome applications from people of all backgrounds.

To discuss the role with the Director of People or arrange a site visit, please contact Helena O’Donnell, HR Advisor

Closing date: Sunday 9 November 2025

Interview date: Wednesday 19 November 2025

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Job title: Senior Development Manager
Reports to: Director of Development and Funded Programmes
Location: London (UK) - hybrid working 
Salary:  £56,000 per annum
Working pattern: Full-time (38.5 hours per week)
Duration of contract: Permanent 
Start date: As soon as possible

Are you ready to lead global fundraising initiatives that transform young lives through education? 

UWC International is seeking a dynamic and experienced Senior Development Manager to help shape the future of a global education movement. Reporting to the Director of Development, you will lead key fundraising initiatives, manage a portfolio of high-net-worth donors, and drive major gift fundraising in the UK and other key regions. You will also cultivate new relationships and strengthen engagement across the UWC network. 

This is an exciting opportunity for a skilled fundraiser ready to take the next step in their career – joining a collaborative, mission-driven team at a pivotal moment in UWC’s growth. 

Through our 2030 Strategy, UWC is strengthening long-term financial sustainability by growing the UWC Global Endowment, fostering strategic partnerships, and advancing fundraising initiatives that amplify the movement’s global impact. 

If you are a relationship-driven fundraising leader with a passion for mission-led work and the ambition to make a lasting difference, this is your opportunity to step into a role with purpose, international influence, and real impact. 

Join us and help advance a movement that transforms lives and communities around the world.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams; they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application process

Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages). 

Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person Specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up before the second round of interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above, will not be considered. 

Deadline for application: 11.59 AM (UK time) on 16 November 2025

Interview and/or assessment dates:  

• First round interviews on 21 and 24 November
• Assignment scheduled on 28 November (remote)
• Second round interviews will be held on 1 and 2 December 2025 

For further information on this opportunity, please see the detailed job description attached.

Safeguarding statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise that people with different backgrounds, skills, attitudes, and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds, such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire to best serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Contract Type: x3 Fixed Term for 12 monthse 

Location: We're looking for candidates from Birmingham, London and Manchester/Leeds (Hybrid working with an expectation to be in a centre at least 3 days a week to support the team and develop relationships with local partners, so flexibility and a love for collaboration are key)

Assessment Centre: Manchester 1st of December / Birmingham - 3rd of December / London 9th of December

Are you passionate about creating life-changing opportunities for young people? Join The King’s Trust as our Health and Social Care Delivery Partnerships Development Manager and play a pivotal role in shaping partnerships that open doors to meaningful careers.

You’ll work at the heart of our national delivery strategy, building strong, commercially viable relationships with health and social care employers to support young people into sustainable employment.

In this dynamic role, you’ll lead on developing and managing partnerships across high-need areas, aligning with local delivery teams and national networks. Your commercial acumen, sector knowledge, and ability to translate strategy into action will help us maximise our impact. From building new relationships with local employers to onboarding partners to ensure compliance, performance management and safeguarding, you’ll be a key player in delivering high-quality, inclusive services that reflect our values of empowerment, diversity, and integrity.

We’re looking for someone who brings deep understanding of the health and social care employer landscape, a strong grasp of data and impact measurement, and a genuine commitment to improving young lives. If you’re ready to lead by example, drive innovation, and help shape the future of youth employment, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Health and Social Care Delivery Partnership Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Health and Social Care Delivery Partnership Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing. 
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029. 

Job title Head of Income Generation and Marketing

Salary £60,000 

Reports to  CEO 

Time commitment Full-time (35 hours per week) with some evening and weekend work 

Start date  5th January 2025 

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge – option to work 1 day a week from home

About the organisation 

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice 

Strategic objective goals: 

Together as women: 

We create kind, nurturing spaces where we connect and improve our health and wellbeing 

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes 

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience 

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience. 

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality. 

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship. 

About the role

The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service. 

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement. 

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact 

Our social businesses: 

The Gym – Movement, Confidence, and Connection 

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it. 

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission 

The Café – Nourishing Food, Nurturing Community 

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge 

Room Hire – Spaces that Enable Collaboration and Impact 

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive. 

Key responsibilities:

1. Income Generation Strategy 

• Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire). 

• Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values. 

• Monitor financial performance and make recommendations to meet growth and sustainability targets.

• Monitor return on investment of additional marketing spend 

• Budget setting and management of cafe, gym and marketing budgets

• Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months. 

2. Marketing and Communications 

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes. 

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact. 

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies. 

3. Outreach and Programme Support 

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact. 

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals. 

• Contribute to measurement and communication of our social impact

4. Business Development and Partnerships 

• Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth. 

• Explore new partnership opportunities that enhance both revenue and social impact. 

5. Line and Task Management 

• Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management. 

• Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities. 

6. Performance Monitoring and Reporting 

• Set measurable targets for income generation and marketing activity and track progress regularly. 

• Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board. 

• Report to the leadership team on performance, insights, and opportunities for improvement. 

7. Values-Driven Leadership 

• Embed the organisation’s mission and values into all business and marketing activities. 

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning. 

Person Specification

Qualifications 

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field. 

• Professional development in leadership, marketing, or business management is desirable. 

Experience 

• Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.

• Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business 

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance. 

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning 

• Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement. 

• Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact. 

Skills and Competencies 

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans. 

• Excellent leadership, team management, and people development skills. 

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation. 

• Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions. 

• Ability to balance financial objectives with social mission, embedding values in all activities. 

• Proficiency in digital marketing, CRM systems, and business reporting tools. 

Personal Attributes 

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact. 

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities. 

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making. 

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment