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Top job
Coventry Diocese, Coventry (On-site)
£28,875.7 per year
We are looking for a credit controller who is great at communication with others, good at following up & has a systematic approach to tasks
Posted 1 day ago
People's Empowerment Alliance for Custom House, London (On-site)
£36,000 - £40,000 per year
PEACH is a pioneering community organisation in East London and we're looking to appoint an experienced Community Organiser.
Posted 4 days ago
Sufra NW London, Stonebridge (Hybrid)
42,230 (pro rata)
This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact in Advice.
Posted today Apply Now
King's College School, Wimbledon (On-site)
£43,768 per annum plus benefits
Posted 4 days ago
Closing in 2 days
Crystal Palace Park Trust, London (Hybrid)
£42,344 per year
This role will lead on restoring the park's position as one of the UK's leading visitor attractions.
Posted 1 week ago
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
Up to £22,000 per annum, plus cost of a CoIF or CIM qualification+ benefits
Posted 1 day ago Apply Now
Closing in 2 days
Haberdashers' Monmouth School Ltd, Monmouth (On-site)
£39,605 - £45,864 per year
We wish to appoint a Head of Futures to run the Haberdashers’ Aspire programme & provide Careers Education Information Advice and Guidance
Posted 6 days ago
Closing in 6 days
Poverty Truth Network, Remote
£50,500 per year
Seeking a dedicated, experienced and enthusiastic operations manager to help make poverty a thing of the past in the UK.
Posted 6 days ago Apply Now
Social Interest Group, N1, London (On-site)
£30,600 per year
We're looking for an Executive Administrator to join our central office team, reporting to the Director of Finance and Resource.
Posted 1 week ago
CBM UK, Cambridge (On-site)
£52,950 - £55,080 per year
A crucial role, with responsibility for increasing the profile of CBM UK to enable the organisation to deliver its strategic objectives
Posted 2 days ago
Page 3 of 7
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£31,824 per year
Full-time
Permanent
Job description

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

  • Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
  • Managing IT tickets and ensuring timely resolutions.
  • Supporting Windows, macOS, Microsoft 365, and mobile devices.
  • Assisting with onboarding, training, and documentation.
  • Helping deliver seamless AV and video conferencing experiences.
  • Supporting exams and events—sometimes outside regular hours.
  • Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

  • ITIL Foundation or equivalent experience in IT Service Management
  • Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
  • Strong troubleshooting skills across hardware, software, and networks
  • Excellent communication and customer service skills
  • A proactive, self-starting attitude and a love for learning
  • A commitment to data protection, security, and sustainability

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Customer Service, Digital