Donor development officer jobs

We are looking for a Director of Income and Investment to lead all UKMSA’s income generation, and to ensure we steward and invest our income effectively. You’ll work in partnership with the CEO, Board and leadership team to ensure UKMSA has the financial resilience to provide practical and strategic support to Men’s Sheds across the UK, and in partnership with our colleagues in the international Shedding movement.

It’s about shaping the financial future of the UK Shedding movement. In the immediate term, you’ll lead efforts to address our income deficit, while also laying the foundations for a long-term, sustainable and diverse income model.
 

This role is about more than just fundraising though; it’s about realising the power of relationships, and funding, to transform communities and societies. Working alongside the CEO and SLT, and in partnership with the Board, the UKMSA team, volunteers, men’s health stakeholders, partners, and Shedders, you will make connections that strengthen the movement and make it truly sustainable. In a world that feels increasingly polarised and divided, Shedding provides an inspiring antidote. This is about individuals, but it’s also about strengthening the communities where those Shedders live and contribute.

You will lead on the development of new partnerships, unlock opportunities for Men’s Sheds, and champion a creative, values-led approach to income generation and financial stewardship.

The Director will also work proactively as part of a collective senior leadership team, working closely with the CEO, and sometimes deputising for her, offering continuity of leadership, maintaining momentum, and stepping into key internal and external forums when required. This includes leading in partnership with other senior staff and board members and representing UKMSA at high-level meetings and events. The Director is expected to make sound decisions in the best interests of UKMSA and lead others with clarity and purpose.
 

Closing date: 1200hrs 10th September 2025
First Interviews: Wednesday 17th September 2025

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.

We are undergoing significant changes, with a transformational new strategy to multiply our income, ultimately funding research that will find a cure.

What we’re looking for

An experienced fundraising or marketing professional or consultant with a proven track record of developing and implementing Legacy and In Memory campaigns aimed at creating awareness, inspiring action and ultimately helping to secure future Legacy and In Memory gifts for the Macular Society.

You’ll be familiar with and comfortable analysing data and insights that inform decision making and approaches towards legacy and in memory marketing, ensuring these activities are well targeted and effective, using a range of channels.

Once secured, you’ll also be passionate about providing the best possible supporter experience, understanding motivations and reflecting them in a way that brings people closer to the cause and encouraging future support.

Leading a team of two experienced Legacy and In Memory Fundraising Officers, you’ll support this talent by providing opportunities for learning and development.

What we provide in return

We have a great working culture at Macular Society (take a look here at what our staff say) and offer flexible working options, 26 days annual leave pro rata, supportive family policies, and 6% pension contribution.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

We offer a flexible approach to working in this role which can either be part-time (minimum of 30 hours per week) or full-time, and can either be office or home-based, or a mix of the two. The only thing we do ask is that you visit the Andover office in Hampshire on a monthly or two-monthly basis, as we feel it’s important that the team all come together regularly in person.

XLP is a leading Christian youth work charity with a 30 year history of empowering young people in London. They are committed to creating a more just and equitable city where young people can thrive.

We’re partnering with XLP to recruit a strategic and proactive Director of Fundraising to shape and lead the charity’s income generation and communications. You will bring direction, structure and momentum to a newly forming team, strengthening individual giving and philanthropy, growing corporate partnerships, and overseeing trusts, events and digital campaigns. You will work closely with the CEO and the Partnerships Lead to drive the next phase of development, improve income planning and forecasting, and embed effective use of Salesforce for reporting.

As a key member of the Executive Team, you will report to the Chief Executive Officer and collaborate with the Director of Youth Work and Director of Operations. You will also line manage the Head of Fundraising, the Partnerships Lead and the Fundraising & Reporting Officer, and oversee the Communications Manager to ensure clear, consistent and compelling external messaging that supports fundraising objectives.

We are looking for someone who can:

• Set the strategic direction for fundraising and communications, embedding strong planning, process and performance monitoring.
• Grow and diversify income across individuals, corporates, trusts and foundations, events and digital campaigns, with a focus on individual giving, major donors and philanthropy.
• Build and steward long term, high value supporter relationships, representing XLP confidently with senior stakeholders.
• Lead, develop and motivate a high performing, collaborative team and culture.
• Own income targets of £2.5m - £3m per annum, with robust pipeline management, budgeting and forecasting.
• Use data and insight to shape supporter journeys, and ensure accurate, timely reporting in Salesforce in partnership with Finance and Impact teams.
• Work cross functionally to align fundraising with programme delivery and organisational priorities, including campaigns for XLP’s 30th anniversary.

We are actively committed to growing the diversity of our leadership team and welcome applications from all backgrounds. We particularly encourage women and people from Black, Asian and Minority Ethnic communities to apply.

If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.

Applications should please be submitted through the Charisma website, to include your CV and supporting statement. Please see the candidate pack for full details.

All applicants must be wholeheartedly committed to the aims, ethos, and values of XLP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Location: London/Hybrid

Closing date: 15 September 2025
First stage interviews with XLP: w/c 29 September 2025
Second stage interviews with XLP: w/c 6 October 2025

International Mission to Jewish People (IMJP) is a faith-driven organisation with a nearly 200-year history of sharing the Good News of Jesus with Jewish people across the UK, USA, and beyond. In this next chapter of growth and digital development, IMJP are strengthening their fundraising team to support a bold vision for international impact.

We're partnering with IMJP to recruit a proactive and strategic Head of Fundraising to lead the organisation’s income generation across individual giving, digital acquisition, trusts, legacies, and appeals. This is a hands-on leadership role, offering the opportunity to build and deliver a refreshed fundraising strategy that will underpin IMJP’s future.

As a key member of the Head Office team, you will work closely with the CEO, lead a small internal communications team, and coordinate the work of external consultants and international fundraising partners. With systems now in place to scale digital fundraising in both the UK and US, the focus is on ensuring operational delivery and deepening supporter engagement through insight, creativity, and clear strategic direction.

We are looking for someone who can:

• Lead the development and delivery of multichannel fundraising campaigns
• Oversee digital acquisition strategies and ensure CRM systems are fully integrated and optimised
• Manage donor journeys and stewardship, with a particular focus on mid-level givers
• Inspire and develop a small team while collaborating with global partners and external agencies
• Contribute to IMJP’s broader vision and communications strategy as part of the senior leadership

If you would like an informal conversation, please contact Adam Stacey, Managing Director at Charisma Charity Recruitment.

Applications should be submitted via the Charisma website, including a CV and supporting statement. Please see the candidate pack for full details.

All applicants must be wholeheartedly committed to the aims, ethos, and values of IMJP. This post is subject to an Occupational Requirement that the post holder is a practising Christian, under Part 1 of Schedule 9 to the Equality Act 2010.

Location: Eynsham, Oxfordshire (Hybrid – ideally 2 days a week in the office)

Closing date: 22 September 2025
First stage interviews with IMJP (online): w/c 6 October 2025
Second stage interviews (in-person): w/c 13 October 2025

Fundraising Manager

We are seeking an ambitious Fundraising Manager to grow income and support thousands of rural young people across England and Wales.

• Salary: Circa £37,000 -£40,000pa
• Location: Warwickshire, Hybrid 2-3 days per week from home 
• Hours: Full-time:  37.5 hours/week Core hours 10am-4pm (occasional evenings/weekends)
• Contract: Permanent
• Closing Date: 26th September 2025 Interviews: On a rolling basis

About the Role

We’re looking for a motivated and experienced Fundraising Manager to secure funding of one of the UK’s most vibrant rural youth charities. This is a unique opportunity to make a tangible difference, supporting young people through training, competitions, skills certificates and travel. 

You will take the lead in developing and delivering fundraising strategies that grow income from trusts, foundations, corporate partners, and individual donors. The role requires someone who can spot opportunities, write compelling bids, and nurture long-term relationships with funders and supporters.

Key Responsibilities

• Researching and identifying new funding opportunities
• Writing persuasive funding applications, reports, and case studies
• Growing income from trusts and foundations
• Building corporate partnerships and sponsorships
• Developing innovative individual giving campaigns
• Creating fundraising toolkits for local clubs and federations
• Tracking income and reporting against targets
• Collaborating closely with marketing and communications teams

About You

You may have experience in a membership-based organisation, ideally in the sporting, horse racing, countryside, or youth sector, and now want to use your skills to benefit rural young people.

You’ll be:

• A confident communicator, able to build rapport with funders, volunteers, and young people
• An experienced bid writer with a track record of securing income from trusts, foundations, or corporate partners
• Empathetic, with a genuine passion for youth development
• Charismatic and personable, able to connect naturally with rural communities and young people
• Proactive, creative, and always seeking new ways to grow income and engage supporters
• Career focussed

About the Organisation

Our client is a national charity covering England and Wales,  committed to empowering young people in rural areas. Through a wide range of programmes, from sports and training to community projects, they help thousands of young people develop skills, confidence, and leadership. Joining them means contributing to a vibrant and meaningful cause, working with passionate colleagues who care about rural youth.

Other roles you may have experience of could include:

Fundraising Officer, Development Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Membership Development Manager, Head of Fundraising, Philanthropy

ABOUT LUMOS

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

The Senior Advisor, PPLE is a key role responsible for successfully delivering Lumos’ strategy on safe and meaningful engagement of children, young people, families and caregivers. Considering the cross-cutting nature of participation, the post-holder will work across teams to ensure PPLE is mainstreamed throughout the organisation, strengthening Lumos’ internal capacity and approaches to meaningful participation. They will ensure that Lumos programmes demonstrate innovative and transferrable approaches to participation, and that people with lived experience are meaningfully involved in national, regional and global advocacy and campaigning, as well as within Lumos’ internal governance.  

The Senior Advisor will oversee implementation of Lumos’ newly-developed PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points in Lumos’s four country offices, and other key colleagues. They will supervise and guide the work of PPLE across country teams and Lumos’s central function to develop and deliver high-quality and effective projects that achieve the objectives of the PPLE strategy.  

The post holder will also work with Global Advocacy, Communications and Fundraising colleagues and country teams to ensure that people with lived experience are well represented in national, regional and global campaigns and initiatives that inform child rights and care reform policy and programming. They will identify and cultivate relationships with relevant stakeholders in the care and related sectors, including with existing national, regional and global networks of care-experienced children and young people, to strengthen partnerships and collaboration around PPLE. The post holder will work hand-in-hand with safeguarding colleagues, acting as the Designated Safeguarding Lead (DSL) for the PPLE workstream, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with data protection protocols. The Senior PPLE Advisor will contribute to fundraising, participating in proposal development, reporting to donors and other related activities. 

KEY OBJECTIVES

• Provide technical leadership on PPLE and oversee the implementation of Lumos’ new PPLE Strategy – working in partnership with people with lived experience, PPLE Focal Points, key staff including in Lumos country offices and external partners including participatory networks and associations. 
• Strengthen Lumos’ internal capacity and approaches to meaningful participation of children, youth, parents and caregivers 
• Ensure that participation of children, young people, parents and caregivers is embedded as a cross-cutting priority throughout the organisation’s projects and programmes 
• Develop an annual strategic plan for PPLE for 2026 and ensure PPLE is included and aligned across the plans, strategies, and projects of other Programmes teams 
• Provide supervision, coordination and capacity-building to the PPLE team, which comprises PPLE Focal Points across Lumos’ four country offices, including setting and implementing objectives, deliverables and KPIs that will motivate the team and achieve ambitious results, and monitor and track progress 
• Ensure coordination and engagement between PPLE Focal Points and organisational leadership 
• Lead on the development of country programme PPLE strategies in line with Lumos’ 2024-7 strategy, alongside PPLE Focal Points and programmes teams.
• Manage the PPLE budget to ensure objectives are met, high quality deliverables are achieved, and budgets are utilised effectively; potential of managing future PPLE grants and programmes depending on priorities 
• Collaborate with the fundraising and Programme teams to develop all project proposals with the Participation of People with Lived Experience embedded throughout, including direct engagement of People with Lived Experience in drafting proposals when appropriate  
• Develop high-quality reports, quarterly, annual, or other for both internal and external audiences, including donors, in collaboration with relevant teams and support positive relationships with stakeholders 
• Represent PPLE at a senior level internally and externally, including in meetings, working groups and committees as needed
• Build and nurture relationships with relevant stakeholders in the care reform and other connected sectors, to secure opportunities for the participation and meaningful involvement of people with lived experience 
• Oversee training and capacity building of people with lived experience so they can participate in care reform implementation initiatives and in decisions that affect their lives 
• Work with advocacy and communications colleagues to ensure that people with lived experience are well represented in regional and global campaigns, events and initiatives that inform child rights and care reform policy and programming. Advocate for and facilitate their inclusion in a meaningful, genuine and non-tokenistic manner 
• Co-ordinate the planning and delivery of external and internal participation events and activities, at national, regional or international level, for example Lumos’ participatory groups, working closely with Advocacy, Communications and other relevant teams.  
• Promote opportunities for young people to be more actively and meaningfully involved in all areas of Lumos’ work, including organisational governance, in line with Lumos’ strategy 2024-27 and the PPLE Strategy. Lead on the coordination of a Lumos Global Youth Advisory Board in close collaboration with the PPLE Focal Points and other relevant teams.
• Lead the development of training and capacity building to teams across Lumos, including ELT, to promote and enable a mainstreamed approach to PPLE 
• Act as Designated Safeguarding Lead (DSL) for the participation function, working closely with safeguarding colleagues and PPLE Focal Points, to ensure Lumos has, and is implementing, appropriate systems to facilitate safe and ethical PPLE that is compliant with relevant organisational policies, including the Safeguarding Policy and Prevention of Sexual Exploitation and Abuse Policy, and with relevant data protection protocols 

MANDATORY SAFEGUARDING OBJECTIVES – GRADE/ROLE BASED – SEE BELOW

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct

Additionall, the Senior Advisor is expected to:

• Ensure the required standards relating to safeguarding best practices/protocols are effectively communicated, monitored and maintained within the area of responsibility
• Lead by example in respect to ensuring safeguarding principles and practices are appropriately applied
• Identify and escalate any gaps or improvements necessary for effective safeguarding in conjunction with the Senior Safeguarding Manager and Designated Safeguarding Lead for the area of responsibility

This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.

The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.

The successful candidate will have:

· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.

· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.

· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.

· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person during w/c 22 September 2025.

The Royal Commonwealth Society is seeking a highly organised, proactive, and experienced events manager to lead the planning and execution of its diverse portfolio of high-profile and fundraising events. The postholder will manage the full lifecycle of events - from concept through delivery - ensuring every event reflects the Society’s values and enhances its reputation and reach.

Flagship events include the Commonwealth Day Service at Westminster Abbey, an Award Ceremony for The Queen’s Commonwealth Essay Competition at Buckingham Palace, the High Commissioners’ Banquet at Mansion House, and other ceremonial, stakeholder, youth, and fundraising engagements.

Key responsibilities: 

• Lead the end-to-end management of all RCS events, ensuring the successful delivery of high-profile, ceremonial, and fundraising events.
• Oversee event planning, including venue sourcing, contract negotiation, supplier coordination, protocol, security, AV, catering, and staffing.
• Manage the delivery of the Commonwealth Day Service at Westminster Abbey, ensuring coordination with the Royal Household, Westminster Abbey, the BBC, and government departments.
• Deliver a Commonwealth Concert as a key fundraising and engagement event, managing all artistic, production, and logistical elements.
• Organise the High Commissioners’ Banquet at Mansion House, coordinating with the City of London Corporation, the Commonwealth Enterprise and Investment Council, diplomatic missions, and keynote speakers.
• Support other public-facing events, including those connected to The Queen’s Commonwealth Essay Competition, and the Commonwealth Clean Oceans Plastics Campaign.
• Prepare and manage budgets, ensuring events are delivered on time and within financial parameters.
• Oversee guest and stakeholder management, including invitations, RSVP tracking, VIP handling, seating plans, and pre-event briefings.
• Prepare comprehensive briefing materials for events, including biographies, guest lists, and running orders, ensuring accuracy and alignment with protocol requirements.
• Draft and coordinate speaking notes for key participants and speakers, tailored to the event’s purpose, audience, and messaging objectives.
• Maintain and update key documentation, including event timelines, run sheets, contact lists, and risk assessments.
• Support post-event evaluation, producing summary reports and identifying lessons learned.
• Assist in fundraising endeavours such as grant writing and donor stewardship.
• Other duties as and when required.

Are you a strategic leader with a passion for fundraising, communications, and community impact? Vauxhall City Farm is looking for a visionary Head of Fundraising and Engagement to shape and drive the income and engagement strategies that will support our ambitious growth as we reach our 50th anniversary in 2026. As part of the Senior Management Team, you will play a pivotal role in developing our next five-year strategy, while leading fundraising, marketing, and events that bring our mission to life. This is a unique opportunity to lead in a purpose-driven organisation, championing innovation and impact in one of London’s leading city farms. 

We're looking for someone with:

• Proven senior leadership and stakeholder engagement experience

• A strong track record in growing income across fundraising streams

• Deep knowledge of charity fundraising, communications and marketing

• Experience managing teams, budgets, and complex projects

• Excellent strategic thinking and operational delivery skills

• Confidence working with Boards, funders and partners

• A collaborative, values-driven leadership style

• Strong understanding of governance, safeguarding and compliance

Grants operations and data manager

Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays

We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.

The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.

We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.

This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.

Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.

About the role

You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes. 

You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.

About you

You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.

You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.

To apply

Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:

› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?

If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.

The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.

Do you enjoy turning data into meaningful insight that drives real impact?

We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. Our teams are growing, developing new skills, and embedding product-led ways of working to maximise the impact of new CRM and service tools.

We’re now looking for a Head of Data & Insight to lead this change. You’ll shape how data is managed and used across the Motor Neurone Disease (MND) Association — ensuring it’s accurate, secure, and drives decision-making at every level. Leading a skilled team, you’ll oversee reporting, analysis, and compliance, while providing high-quality insight to support our charitable objectives and make a real difference for people living with and affected by MND.

Key Responsibilities:

• Lead, manage, motivate and develop the Data and Insight team to provide expert support across the Association.
• Line manage 3 direct reports.
• Work with stakeholders to set priorities and agree deliverables.
• Oversee workflows to ensure deadlines and service level agreements are met.
• Maintain and continuously improve data quality standards.
• Ensure compliance with legislation including the General Data Protection Regulations.
• Provide guidance on regulatory and data protection matters to directors and senior managers.
• Advise on projects and initiatives, ensuring data and insight are effectively embedded in plans.
• Collaborate with Technology heads and actively contribute to leadership discussions and strategy.
• Support the delivery of the Association’s Digital, Data and Technology strategy.

About You:

• Extensive experience in managing large CRM or care systems, ideally in a fundraising or non-profit setting.
• Proven experience keeping up to date with compliance, data protection and other regulatory legislation.
• Skilled in resolving complex data protection challenges.
• Experienced in campaign and database analysis and management using advanced tools such as MS Dynamics, FastStats and SQL.
• Knowledgeable in customer relationship management principles.
• Able to motivate and develop a high-performing team.
• Collaborative, with the ability to work across teams and influence at all levels.
• Confident in explaining technical concepts in clear, accessible language.
• Advanced problem-solving ability.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

This is an exciting opportunity for a Head of Data & Insight who wants to make a real difference by ensuring data and insight are at the heart of decision-making. If you are ready to take the next step in your career, we’d love to hear from you.

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Grade: 0 - Director

Salary: £87,720

Position type: Permanent, Full time 37.5 hours a week. Flexible hours considered.

Responsible to: CEO

Direct reports: Deputy Director of Fundraising and Communications, Head of Global Brand and Content, Head of Global Comms and Digital, Head of Fundraising Operations, Head of Philanthropy and Partnerships

Location: ShelterBox HQ, Truro, Cornwall (hybrid working, mix of office and home) or Remote (UK only)

ROLE PURPOSE:

The Director of Fundraising and Communications is a member of the Executive Team. This is ShelterBox's most senior management team, with overall responsibility for leading, planning and managing the work and development of ShelterBox.

You will be responsible for the delivery of our current 5 year organisational strategy 2022-27 as well as the implementation of the departmental Fundraising and Communications strategy, driving continued ambitious growth in our reach, engagement and fundraising. You will also play a leading role in driving the development of the next 5-year strategy for 2027 onwards.

You will work with the wider organisation and stakeholders to represent Fundraising and Communications and ensure the team are supported and able to thrive.

This is a role for a dynamic senior fundraising and communications specialist, who will bring significant experience within the sector. Working collaboratively across the organisation, you will develop and implement a strategy that builds foundations for growth and drives a bold and confident ShelterBox of the future. You will take full accountability for the successful delivery of income forecasts and expenditure budgets. You will work with the team to deliver best in class communications across our channels, reach new audiences and grow unrestricted income through digital and offline acquisition, oversee the strategic growth of our philanthropy and partnerships programme, support our strategic partnership with Rotary, and ensure that the ShelterBox brand is optimised to ensure we stand out in a crowded market.

You will also be responsible for understanding the needs and ambitions of the ShelterBox network of affiliates (in Europe, North America and Australasia), seeking to understand the strategies and tactics that will drive global income growth. You will recommend where investments by ShelterBox Trust can support global fundraising into the future.

You will be a proven, highly effective communicator with an empowering management style and the ability to quickly build relationships. A personal desire to invest in your teams with limited resources is essential. Creativity, commitment and best practice implementation are key.

WHO ARE WE LOOKING FOR?

We are seeking a highly experienced fundraising and communications expert, who has a passion for storytelling and building impactful relationships. You must be able to hit the ground running, have a strong record of developing and leading successful teams by building highly effective relationships. This role is all about inspiring leadership, strategic innovation, and maximising every opportunity to grow our vital work.

Experience and understanding of the humanitarian sector is desirable, as is an understanding of current fundraising opportunities and challenges, ethical storytelling and communication trends. This includes an understanding of the competitive fundraising environment in the sector, following announcements by some government donors. The need for emergency shelter around the world is vast and growing daily. This role must understand and drive ambitious and effective ways to communicate our specialist focus on shelter and the tangibility of our offer to current and future supporters.

The role will support the Fundraising and Communications department to deliver 2025/2026 plans, as well as implement the longer-term fundraising and communications strategy, seizing all opportunities in an ever-changing landscape.

As well as leading the UK team, working with colleagues from different countries to grow international fundraising, requires excellent communication skills and a commitment to a long-term diplomatic approach.

The ideal candidate will have a passion for the wider cultural context that affects our supporter's lives and behaviours. You will be results oriented and be confident using data and insight to inform decision making and drive our fundraising to the next level. Driven by a desire to connect in a meaningful way with audiences old and new, you will continuously seek new ways to ensure supporters are at the heart of everything we do.

This is an exciting opportunity for someone to lead a passionate and high-performing team, drive longer-term strategy and ensure the development of ShelterBox's strategic planning at a time of considerable change across the sector

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

As part of the Executive Team:

• Support the development, implementation, and evaluation of ShelterBox's Strategy 2022-27 as well as play a leading role in developing the next organisational 5 year strategy.
• Support the development and implementation of ShelterBox's vision, mission and values, including through demonstrable leadership and communication skills.
• Direct all fundraising and communication activities to achieve strategic goals, in line with our vision, mission and values.
• Work closely with the ShelterBox Board of Trustees, reporting on progress against strategy.
• Deputise for the CEO as required.
• Regular travel to our Headquarters in Truro will be required. Occasional travel to London, affiliate offices internationally, and other locations.

As Director of Fundraising & Communications:

• Provide inspiring leadership and direction for the Fundraising & Communications department's multi-disciplinary team, ensuring ongoing development and implementation of our strategy to see continued ambitious growth in our income and profile.
• Drive and mentor a high-performing team, fostering a culture of collaboration, setting clear expectations, providing ongoing support and ensuring that teams are aligned with the strategy and our vision, mission and values.
• Ensure we grow the profile and influence of ShelterBox through the delivery of compelling fundraising and communications strategies to increase our supporter base and income.
• Line manage the FundComms SLT: Deputy Director of Fundraising and Communications, Head of Global Comms and Digital, Head of Global Brand and Content, Head of Fundraising Operations, Head of Philanthropy and Partnerships.
• Embed a culture of data and insight driven decision making, innovation and collaboration.
• Build strategic relationships with internal stakeholders to support collaboration, integrated planning and effective delivery of fundraising and communications activities.
• Be accountable for budgets and the best use of financial resources within the department, ensuring all budget and procurement processes are effectively implemented.
• Drive performance against targets within the department, identify and mitigate risk and develop contingency plans.
• Ensure our global brand aligns with the organisational strategy and audience insight, and that there is consistent application across the international team.
• Ensure our reputation is enhanced and protected - our teams produce high-quality, accurate materials, our processes are safe and robust, our supporters feel valued, and we are upholding our organisational values.
• Represent and act as an ambassador for ShelterBox externally, including with strategic partners like Rotary, and our community of incredible supporters. This includes taking part in media interviews to promote our work to a wide audience.
• Work closely across the department and affiliate teams to deepen understanding of our audiences, using data and sector insights to better target and grow these audience groups and increase lifetime value.
• Keep up to date with sector trends and developments, and particularly work with the CEO office to build networking and profile-building opportunities.

As a senior team leader and people manager at ShelterBox

• Actively demonstrate the importance of staff development in line with ShelterBox's policies and procedures, for example by undertaking regular 1:1 meetings with direct reports and investing in performance management.
• Model ShelterBox's values through behaviours and leadership and build on what is a great senior leadership team in the Fundraising and Communications Department
• Champion equality, diversity and inclusion within the organisation.
• As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. 

We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then.

As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We’re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work.

The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. 

Key Responsibilities 

Oversee Salesforce System: maintenance, administration, prioritisation and training  

Maintenance, user management, support and development 

• Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. 

• Monitor system performance, troubleshoot issues, and resolve any operational or functional problem.

• Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc).  

• Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. 

• Maintain comprehensive documentation of Salesforce configurations and process. 

• Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools.  

• Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users 

• Manage onboarding and offboarding users both with Salesforce and Microsoft platforms.   

• Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use.  

• Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices.  

• Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets.  

Form Assembly Management 

• Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed.  

• Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. 

• Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes.

Dashboard and Reporting Management  

• Support us to produce effective and easy to understand reports from the system:

• Opportunities - pipeline and income reports

• Grants - tracker and applications analysis,

• Impact – dashboards and project reports

• Best Practice Metrics – support and create best practice reports 

• Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this 

• Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. 

Overseeing our IT systems with the support of outsourced consultants 

As well as the Salesforce administration, the candidate we’re looking for will also be able to: 

• Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers’ processes on the MS 365 environment 

• Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists.

Support the Data Protection Officer in data protection matters. 

The successful candidate for this role will need to demonstrate: 

• Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. 

• Proficiency in Salesforce Lightning Experience.  

• Solid understanding of Salesforce security models, including roles, profiles, and permission sets. 

• Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. 

• Understanding of a Microsoft 365 environment 

• Excellent problem-solving skills with the ability to troubleshoot and resolve system issues 

• Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. 

• Ability to work independently/remotely.

• Experience in not-for-profit sector 

Ideally, they’ll also be: 

• Passionate about nature and the environment. 

• Comfortable with using Slack and Canva environments. 

• Being able to speak other languages, Spanish, Greek or Italian would be a bonus!  

• Hours: Full time (flexible hours negotiable). 

• Start date: As soon as possible 

• Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). 

• Line manager: Finance Director 

Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator 

Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as:

• Flexible working as standard (hours and location)

• Unlimited holiday allowance 

• Private medical insurance 

• Salary sacrifice pension scheme 

• CPD opportunities 

• Possible travel in the UK and internationally   

• Saving the world!   

• To apply send your CV and a short cover letter by September 11th