Donor experience manager jobs
We’re recruiting an interim Head of Retention Marketing and Customer Journeys on a 12-month fixed term contract to lead a key transformation project.
In this role, you’ll be responsible for managing the second-largest income stream at the BHF, from our existing donor base while delivering adoption of the Adobe marketing stack.
You’ll lead the adoption of Adobe Campaign and CDP in the Retention and Customer Journey Team, coaching the team on developing data led strategies to inspire support from our customers to power lifesaving research, taking them on a cross channel journey to drive greater engagement with our cause and working with our Digital Teams to bring these journeys to life.
Managing income across our loyal regular giving base, our new lottery player base as well as our cash donor, raffle (Give Help) and retail, volunteering, event participant bases (Achieve Goals), your objective will be to grow income from our existing customer groups using cross sell, upsell and engagement communications to improve lifetime value, taking a customer centric approach.
This role is also key to to ensuring that our customers know where they can get help from the BHF, be it access to health content, to learn CPR or contact our Heart Helpline (Get Help).
Leading a talented below-the-line marketing team across our Give Help, Get Help and Achieve Goals objectives, you’ll also work closely with colleagues in our above-the-line teams to take an integrated approach to key comms moments.
About you
You’re a strategic marketing leader with a proven track record in customer retention, journey optimisation, and multi-channel growth. You’ve led teams through transformation, embedded new platforms, and delivered measurable impact.
You bring expertise in CRM, product marketing, and customer data strategy, with a passion for customer-centric marketing that drives engagement and long-term value. Experience with Adobe is ideal, but we would also value experience in platforms like Klaviyo, Bloomreach, Intuit (Mailchimp), Salesforce Marketing Cloud, or HubSpot and an understanding of the capability they have to drive personalised marketing
You’ll also bring:
- Strong working knowledge of customer data, CRM, and product marketing, with experience developing retention and journey campaigns across email, SMS, direct mail, and data-led channels.
- Proven success as a people manager, with a track record of delivering change, building high-performing teams, and driving revenue growth.
- Ability to foster collaboration across teams and stakeholders, and experience managing external agencies through complex CRM and below-the-line marketing projects.
- Commercial and financial acumen, including budget modelling and P&L management.
- Experience working with data science teams to uncover customer insights and translate them into actionable strategies—paired with excellent storytelling and briefing skills to deliver impactful, optimised campaigns.
Working arrangements
This is 12-month fixed term contract covering family leave. Start date ideally in December 2025, although there can be some flexibility.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions including heart failure, stroke and vascular dementia. Every hour of research we’ve ever funded, every item we’ve ever sold, every campaign we’ve ever run, all the support we’ve ever given. The donations we receive are used to make people’s lives healthier and longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will consist of two stages. First stage interviews will be held over MS Teams on w/c 21 Oct 2025. For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on w/c 4 Nov 2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing & Engagement Officer will support the Head of Commercial Activities and Volunteering and the wider organisation by leading on marketing, communications and community engagement. This role will focus on raising the profile of Age UK Lambeth, increasing awareness of our services, campaigns, and activities, and building stronger connections with our community to grow participation, partnerships, and support.
You will be responsible for planning and delivering marketing campaigns, creating compelling content, managing communications channels, and coordinating engagement initiatives and events. Alongside this, you will play a key role in developing supporter relationships and encouraging charitable giving, helping to increase regular and one-off donations through effective communications and community partnerships.
This is a creative and outward-facing role, requiring strong communication skills, relationship building, and the ability to balance both strategic planning and hands-on delivery.
General Duties
● Run, monitor, and maintain the organisation-wide marketing and promotional calendar to meet service, campaign, and engagement needs.
● Manage and grow all social media channels, following agreed marketing plans to build interest, followers, and engagement.
● Keep websites updated with relevant information, campaigns, events, and supporter opportunities.
● Coordinate the events calendar with national and international awareness days (e.g. Black History Month, International Women’s Day, World Mental Health Day).
● Create and update marketing materials (using tools such as Canva), ensuring brand consistency.
● Write and create engaging content by attending service activities, community events, and partner initiatives (occasional evenings/weekends).
● Produce and distribute newsletters (via MailChimp) for clients, supporters, councillors, and other stakeholders.
● Work with HR and management to deliver internal communications, including staff newsletters.
● Support the Lambeth Carers Card project, including marketing and business engagement.
● Represent marketing and communications in internal projects, ensuring a clear voice for the organisation.
● Develop and deliver an annual engagement plan to strengthen community connections and support.
● Plan, organise, and promote community and fundraising events, ensuring strong marketing and communications support.
● Build and nurture relationships with community groups, schools, local trusts, and businesses to encourage collaboration, sponsorship, and charitable giving.
● Support the recruitment, induction, and retention of volunteers for events and engagement activities, ensuring they feel recognised and valued.
● Increase supporter involvement and donations through targeted campaigns and creative digital content.
● Encourage the growth of regular donors by promoting supporter journeys and clear calls to action.
● Monitor event budgets and resources, ensuring activities are cost-effective and well-organised.
● Maintain accurate supporter and donor data on the charity’s database (Donorfy).
● Report on progress against marketing, engagement, and fundraising plans, using data to inform improvements.
In the first 6 months, you’ll
● Get fully up to speed with Age UK Lambeth’s services, campaigns, and engagement priorities.
● Review and manage the marketing and communications calendar, ensuring all campaigns and events are planned effectively.
● Audit and refresh social media channels and the website, creating content that promotes services, campaigns, and community activities.
● Support the planning and delivery of key community events and awareness campaigns.
● Build relationships with internal teams to understand their marketing, engagement, and supporter needs.
● Develop and begin implementing a community engagement plan, including opportunities to encourage supporter involvement and charitable giving.
● Start creating marketing materials, newsletters, and digital content that align with the organisation’s brand and objectives.
● Establish relationships with key community groups, businesses, and volunteers to support engagement activities and events.
● Support initial reporting on engagement, marketing, and supporter metrics, identifying opportunities for improvement.
● Begin contributing to creative ideas and strategies to raise the profile of Age UK Lambeth and its services locally.
?? A Note on Applications
We know that AI tools can be really helpful in lots of different ways, including when writing job applications. However, for this role, we’re most interested in hearing from you, your personal experiences, skills, and achievements. Please do your best to answer the questions in your own words so we can get a genuine sense of who you are and what you’ll bring to the team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thomson Reuters Foundation is looking for an experienced fundraiser and relationship builder who can play an integral role in helping us to expand our funding with European donors and drive forward our successful training portfolio income stream. You will play a critical role in developing and securing strategic partnerships across a diverse funding portfolio including bilaterals, philanthropic trusts and foundations, the EU and the private sector.
About the Role
As our Senior Business Development Manager, you will :
- Develop high quality relationships with key donors in Brussels and Europe, collaborating with the wider Business Development Team to build strong networks of support
- Build profile of TRF’s work with key donors and stakeholders in Europe through collaboration with TRF’s Communications team and key technical experts
- Proactively build a pipeline of funding opportunities, led by sector leading research and insight, ensuring prospects are high quality and moving through the stages of the business development process
- Produce compelling proposals and materials for prospective supporters and donors.
- Lead bid development for identified funding opportunities by managing a cross team working group to ensure high quality submission of programme narrative, budget and theory of change.
- Lead our commercial training programme to secure renewal of existing clients and expand delivery to grow income and support new areas of TRF’s strategy, in particular our responsible business portfolio
About You
To be our Senior Business Development Manager, you will likely have:
- Track record of income generation in the not for profit sector, with over 10 years’ experience securing high value partnerships from a diverse portfolio of funders
- Sector leading experience of leading multi-million pound/euro bid development teams
- Dynamic communication skills and confident networker
- Expert knowledge and insight on the European donor landscape and multi-lateral priorities and stakeholders
- Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds.
- Exceptional organizational skills and meticulous attention to detail.
- Ability to work in a fast-paced environment, with a proven ability to work to specific deadlines.
- Language Skills: Fluency in English and either French or German.
About Thomson Reuters Foundation
We are the corporate foundation of Thomson Reuters. Free and independent media is critical to informing citizens and to holding power to account but is increasingly under threat. The law upholds human rights and freedoms, but is often abused or inaccessible, undermining its purpose. Through our media, legal, and data-driven expertise, we offer a range of initiatives and services that bolster the resilience of independent media, strengthen access to the law, and foster responsible business practices, fundamental pillars that are integral to free, fair, and informed societies.
What’s in it For You?
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Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
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Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
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Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
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Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.
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Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business Development & Partnerships Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role, requiring attendance at our St. Paul’s, London office for a minimum of 2 days per week. Candidates must be based within a reasonable commuting distance to London and have the existing right to work in the UK.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 12pm on Monday, 26th October 2025
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.



The client requests no contact from agencies or media sales.
Salary: £36,000 – £43,000 (£2,000 London weighting if applicable)
Contract: Permanent, Full-time (37.5 hours/week)
Location: London (NW1) or Huddersfield (HD1) – Hybrid (minimum 1 day/week in office)
Closing date: Thursday 25 September
Benefits: 27 days annual leave 5 additional days at Christmas and Easter, Employee Assistance Programme (mental health, GP access, physio, legal/financial support), Training and development budget
We have an exciting opportunity for a Corporate Partnerships & Philanthropy Manager to join Guts UK – the only UK charity funding research into the entire digestive system. With a bold new five-year strategy and growing ambitions, this is a fantastic time to join their small, passionate team.
In this newly created role, you’ll lead the development and delivery of their corporate and major donor fundraising programme. You’ll identify and secure high-value partnerships, including pharmaceutical companies and HNWIs, and create compelling proposals to engage new supporters. Working closely with the Senior Fundraising Manager and CEO, you’ll help shape and elevate their fundraising strategy.
To be successful as the Corporate Partnerships & Philanthropy Manager you will need:
- Strong experience in corporate or major donor fundraising
- Proven track record of securing five-figure strategic partnerships
- Excellent communication and relationship-building skills
- A strategic, creative mindset and collaborative approach
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2708HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is delighted to be partnering with Youth Sport Trust, a national children's charity who build brighter futures by improving young people's health and wellbeing. They are searching for a Trusts and Grants Manager to join their team.
As Trusts and Grants Manager, you will be responsible for prospecting and managing a sustainable pipeline of opportunities within relevant Trusts and Foundations and grant-makers. You will lead the development and authoring of Youth Sport Trust bids and proposals to Trusts and Foundations, Lottery, Government (national and local) and other funding Invitations to Tender/Requests for Proposals. You will develop effective relationships with colleagues to develop a clear case for support, setting out priority projects, timelines, and detailed budgets for funding. You will also steward relationships with current and new potential funders in order to identify and maximise future opportunities and manage a donor reporting schedule, working in partnership with Programme Managers to ensure that all donors receive high quality and timely reports.
To be considered for this role you will need:
- Proven experience of successful bid writing from a range of sources, including Trusts and Foundations, government, National Lottery Community Fund or other relevant grant-makers.
- Experience in supporter, partner, or donor engagement and relationship management, with the ability to build lasting partnerships.
- Strong understanding of fundraising strategies, trends in charitable giving, and approaches to measuring and communicating impact.
- Excellent written communication skills, with the ability to produce concise, compelling, and well-structured proposals and cases for support.
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill via the apply button.
Salary: £37,312
Permanent, full-time
Location: Loughborough (one day per week in office)
Deadline: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment.
Application process: Cover Letter and CV
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for a Trust and Foundations Manager to be responsible for delivering long-term growth of a Trust and Foundation portfolio. This is a hands-on role which will deliver five and six figure income outcomes from existing and new funders.
This is a hybrid role in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including
- 25 days increasing by one day per year up to 30 days (plus 8 bank holidays in England, 10 in Scotland).
- 5% employee pension contribution and employer contribution of 7%. A lower contribution band is also available.
- Healthcare provided by Aviva.
- Enhanced pay and leave provisions above statutory levels for maternity, paternity and adoption leave.
as well as much more!....
The Role
Lead the planning process for the Trusts and Foundations Team, ensuring that the strategy supports and meets the goals of the wider organisations overall strategic plan.
Facilitate strong relationships with donors and prospects to maximise financial support.
Write and develop persuasive funding proposals which articulate the value, impact and importance of the charity,
The Candidate
Experience of Trust and Foundation fundraising with a proven track record of personally securing five and, ideally, six figure+ grants.
A strong track record and aptitude for high value acquisition.
Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
Previous Management of staff and/or volunteers.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Hearing Dogs for Deaf People – Corporate Partnerships Manager – New Business
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for meetings and pitches.
Salary: £55,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Corporate Partnerships Manager to identify, secure and shape new strategic corporate relationships that will help drive income and awareness at scale.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and build a robust, diverse pipeline of high-value corporate support.
Reporting to the Head of Corporate Partnerships, this role will take a lead on identifying, cultivating and converting new corporate partners to support Hearing Dogs. The post-holder will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies and secure strategic, multifaceted partnerships that align with the charity’s mission and plans for growth.
The successful candidate will have a strong background in building long-term successful corporate partnerships and a track record in securing multiple six-seven figure sums from partnerships and delivering against income targets. You will have an entrepreneurial approach to your work alongside strong communication, interpersonal and communication skills. You will also have excellent networking and research abilities, with a methodical approach to pipeline development.
This is an exciting opportunity to help shape the future of Hearing Dogs for Deaf People with strategic partnerships that can drive impact, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 13th October, 9.00 am.
Salary: £24,938.55 per annum pro-rated, plus £5023.71 London Weighting pro-rated
Location: Greenwich
Contract: Permanent
Hours: Part time, 30 per week
Closing date: Wednesday 8th October at 11:30pm
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new South London Boutique Shelter Shop in Greenwich opening September 2025. This is an new exciting opportunityto join Shelter opening their newest shop and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Please note: fashion retail experience is preferred for this role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You drive the digital engine: paid media, smart automation, and razor-sharp optimisation. Own the flow, reach, traffic, conversion and bring more supporters into the cause. You're the architect of growth.
As Digital Growth Manager, you’ll lead our digital performance strategy across paid media, funnel optimisation, supporter journeys, and CRO. You’ll manage multi-channel campaigns across Meta, Google Ads, YouTube, TikTok and beyond maximising ROI on a lean budget while scaling impact.
You know how to build journeys that move people across awareness, engagement, and giving and use data to drive every decision. From GA4 dashboards to A/B testing, from ad variants to AI automations, you live for insight and action. You’ll own digital budgets, shape full-funnel strategies, and make every pound stretch further.
If ROAS, CTRs, and conversion lifts make your heartbeat faster….. you’re our kind of marketer.
Key Responsibilities
Performance-Led Growth Strategy
- Drive measurable supporter acquisition, engagement, and retention across digital channels.
- Optimise marketing funnels for conversion across landing pages, forms, email journeys, and remarketing.
- Test, learn, and scale what works applying a performance mindset to everything from ad variants to user flows.
Paid Media Campaigns
- Plan and manage digital campaigns across Meta (Facebook/Instagram), Google Ads, YouTube, TikTok, and other emerging platforms.
- Execute campaigns focused on donor acquisition, lead generation, and income growth.
- Monitor and improve ROAS with agility, creativity, and cost-efficiency on a lean nonprofit budget.
Data & Analytics
- Use GA4, Meta Business Suite, and dashboards to analyse behaviour, report performance, and inform decisions.
- Run A/B tests, track CTRs/conversions, and apply insights to continually refine digital performance.
- Integrate CRM/email journey data with paid media for a full-picture view of campaign effectiveness.
Supporter-Facing Journey Design
- Understand and align messaging across the full donor lifecycle from acquisition to retention.
- Work closely with Product, Digital, Partnerships, and Programmes teams to maintain consistent messaging across every touchpoint.
- Collaborate on landing page optimisation, lead nurturing sequences, and re-engagement strategies.
Digital Budget & Strategy Ownership
- Develop and manage paid media budgets, allocating spend based on channel performance and campaign needs.
- Forecast campaign ROI and contribute to broader strategic planning around supporter growth and digital reach.
- Apply attribution insights to demonstrate digital’s impact on income and supporter value.
AI & Automation Integration
- Use AI tools for automation, campaign testing, variant creation, and supporter journey improvements.
- Confidently integrate AI-generated content/ad formats without compromising on tone or brand quality.
Cross-Team Collaboration
- Partner with in-house creatives, agencies, and freelance teams to execute campaigns with precision.
- Brief clearly, feedback constructively, and keep timelines tight across stakeholders.
What You Bring
- Proven experience running paid digital campaigns with a clear performance track record.
- Fluent in ad platforms, analytics, A/B testing, and funnel design.
- Strong grasp of audience segmentation, CRO, and lifecycle marketing.
- A strategic thinker who thrives on measurable growth, not just creative flair
- Alignment with our mission and values—you know why child hunger must end.
Bonus Skills (Nice to Have)
- Experience in charity or cause-based marketing.
- Familiarity with Mailchimp or equivalent marketing tools.
- Campaign experience during Ramadan, Dhul Hijjah, or with culturally attuned messaging.
- Previous line management or team leadership exposure.
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.

The client requests no contact from agencies or media sales.
The Head of Foodbank will oversee the planning, execution, and evaluation of the Foodbank’s strategic plan and direction. Reporting to the Trustee board, they will have overall responsibility for the delivery and management of the Foodbank’s operations and staff team.
This role requires strong leadership and management skills, strategic thinking, and the ability to work collaboratively with diverse stakeholders, including paid staff, volunteers, community organisations, and local businesses. The ideal candidate will be a motivated, compassionate, committed Christian, with a passion for tackling poverty and making a real difference in our community.
This role gives you the opportunity to join and lead a great team of staff and volunteers who are committed to our vision to see everyone in the Warwick District free from hunger, but while there is a need, to effectively provide emergency food, essentials and practical support to people left without money to live on.
The client requests no contact from agencies or media sales.
TRAFFIC is a leading non-governmental organisation working to ensure that global trade in wild species is legal and sustainable, for the benefit of the planet and people. At a time of unprecedented biodiversity loss, TRAFFIC provides evidence, solutions, and influence to combat environmental degradation and ensure a nature-positive future.
TRAFFIC International is a charity and limited company registered in the UK. TRAFFIC’s head office, based in Cambridge UK, provides worldwide leadership, coordination, cross-regional and corporate functions. The organisation focuses on preserving biodiversity and promoting sustainable legal wildlife trade while working against unsustainable illegal wildlife trade, contributing to international conservation efforts through evidence-based research and policy recommendations.
The salary range for this position is between £45,275 to £54,000 p.a. depending on experience and skills. This role will be based from our Cambridge, UK office.
JOB DESCRIPTION
CHARACTERISTIC DUTIES
We are looking for an exceptional fundraiser with significant experience in successfully fundraising from trusts and foundations as well as governments.
The Senior Officer – Statutory & Foundations will join a highly collaborative, supportive and ambitious Development Team and will play a key role in sustaining and growing income from trusts & foundations as well as governments. The ideal candidate will be able to work in close collaboration with Senior staff across the organisation to identify and strategize responses to grant opportunities turning complex issues into clear and persuasive proposals. The Senior Officer – Statutory & Foundations will also be responsible for initiating, developing and deepening relationships with a global roster of trusts and foundations in support of TRAFFIC’s strategic priorities, primarily focusing on six-, seven- and eight figure opportunities.
This is a diverse role with key responsibility for the delivery of TRAFFIC’s global fundraising strategy and income streams. Whilst proposal development and writing is central, the role regularly extends to leading, organising and coordinating effort both within TRAFFIC offices and with external partner organisations.
SPECIFIC DUTIES
- Guides TRAFFIC thematic leads and Programme Offices, including Programme Office Directors, to transform project ideas into compelling funding concepts.
- Manages the development of funding proposals ; from project design, informed by strong logical framework rationale, to providing high quality written content, editorial and process guidance and other areas of technical support e.g. monitoring and evaluation.
- Initiates liaison with colleagues from finance, operations, risk management, research and data, and M&E as needed to ensure their input to proposal content and review.
- Drives efficiencies and improvements to TRAFFIC’s overall fundraising processes and systems at the institutional level (e.g. designs and maintains systems to manage current and past proposals, and maintains Raiser’s Edge database of donors), in collaboration with Development Teamcolleagues.
- Reviews funding calls and donor requirements & criteria to provide advice on direction of approach and content.
- Advises staff in the Global Office and regional programme offices to strategize responses to grant opportunities, to optimize return on effort and to ensure that funding is directed to priority intervention areas (as described in TRAFFIC’s annual workplans) and to priority funders (as identified in the fundraising strategy).
- Represents TRAFFIC in discussions with potential partners for joint bids, and provides support and advice to these external partners to strengthen bids.
- Represents TRAFFIC in donor meetings and briefing sessions.
- Designs and implements capacity building programmes for TRAFFIC on project design and proposal development, including introduction to project development within TRAFFIC, problem identification and articulation, stakeholder analysis, development of theories of change, monitoring and evaluation frameworks and processes, fundraising communication. Ensures this training is aligned to best practices in project planning across the conservation sector, and coordinated with Communications and Strategy, Programmes and Impact teams.
- Proactively researches, identifies and develop relationships with new prospects, who align to TRAFFIC priorities.
- Provides guidance on donor cultivation and engagement strategies.
- Leads on the development of generic fundraising material which can be multi-purposed for donor or wider publics.
- Advises teams across TRAFFIC as required to ensure the alignment of fundraising activities and program design to TRAFFIC strategic priorities, communications materials, and approaches (such as Evidence to Influence). Provides development input to Pipeline Group (indirectly) and Programme Forum.
REQUIREMENTS
- Project design and proposal writing experience, ideally across a range of international environmental NGOs, and a track record of success with securing at least six-figure grants from different donor sources, including European Commission, Governments, and Trusts and Foundations.
- Strategic, proactive and results focused with excellent organization and planning skills.
- Articulate with persuasive and engaging verbal communication skills and excellent written communication skills (English).
- Similar communication skills in French, Portuguese or Spanish desirable, but not required.
- Robust understanding of best practice for project design, including theory of change and log frames, and best practice approaches (e.g. Conservation Standards).
- Able to take a lead role with the packaging of a complex programme portfolio into language and visuals suitable for conveying TRAFFIC’s work to existing and potential supporters.
- Strong background in biodiversity conservation and/or sustainable development issues
- Project management experience desirable, especially in developing countries
- Strong networking, relationship building and diplomacy skills.
- Ability to work independently and in close collaboration with others working as part of a distributed, multi-cultural team globally, able to trouble shoot and maintain good relationships under pressure and across time zones.
- Proficient in the use of Microsoft Office.
- Educated to degree level or equivalent.
- Eligible to live and work in the United Kingdom.
- Able to travel internationally.
SUPERVISION
NA
The client requests no contact from agencies or media sales.
Senior Development Executive – Medical Sciences (2 open positions)
University of Oxford
Location: Oxford, UK with hybrid working options
Permanent and full-time role
Salary: Grade 8: annual progression from £49,119 to £58,265 per annum, with a possible extension to £65,336, including an Oxford University Weighting of £1,730 per year (pro rata)
The University of Oxford is one of the world’s leading biomedical universities recognised for our outstanding quality and depth across the medical research spectrum - from genes to molecules, to big data and populations. With the honour of 12 Nobel Laureates over its long and distinguished history, our Medical Sciences Division is consistently at the forefront of innovative and life enhancing, and saving, science.
These are exceptional opportunities to join a sector-leading team and inspire philanthropic activity for some of the most exciting advancements in medicine and health.
Philanthropy has played a key role in enabling the ambitions of our Division and wider University, and the momentum and support for our work continues to grow. The Medical Sciences team members champion different areas of the Division to ensure all opportunities are covered and realised. In these Senior Development Executive – Medical Sciences roles, you will work in lockstep with the Head of Development – Medical Sciences to secure philanthropy that furthers cutting-edge medical research in the areas you will be aligned to, without losing sight of opportunities to support the wider Divisional priorities and your colleagues.
About you
You will be a collaborative fundraiser with an expertise in major gifts and a strong track record of securing complex philanthropic support. Thriving in a fast-paced, target-driven environment, you will be both a strategic thinker and a skilled operator—communicative, adaptable, and naturally adept at building strong, lasting relationships. Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success. Experience in higher education or the medical sector is desirable, as is a background in global health. Above all, you will share Oxford’s mission and be driven to create meaningful impact through strategic philanthropic partnerships.
What We Offer
Your happiness and wellbeing at work matters to us, so we offer a range of family friendly and financial benefits including:
· Flexible hybrid working
· An excellent contributory pension scheme
· 38 days annual leave
· Membership to CASE
· Training and development opportunities
· A comprehensive range of childcare services
· Family leave schemes
· Cycle loan scheme
· Membership to a variety of social and sports clubs
· Discounted bus travel and Season Ticket travel loan
You could be helping to deliver philanthropic support that funds breakthroughs in medical science and improve lives around the world. If this sounds like the kind of challenge you’ve been looking for, we’d love to hear from you.
Visa sponsorship would be available for international candidates, along with relocation support.
For a confidential conversation, please contact our recruitment partners at Richmond Associates. For further information, key dates, how to apply, and how to contact them, please visit their website and download the information pack by following the "Apply" instructions.
Closing date for applications is 9AM on Wednesday, 29 October 2025
The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working with average 2 days per week at St Giles Head Office (Camberwell) or other London St Giles / Partner offices. Occasional travel to regional offices
Ref HVF-251
Closing date: 9 a.m. on 14 October 2025
Are you a proactive and driven individual who is highly skilled at building and managing relationships and strategically developing income from a range of sources? Do you have a proven record of successfully securing and managing five and six figure funders and setting and implementing strategy for raising income from voluntary funding sources?
If so, join St Giles as our Head of Voluntary Fundraising, where you will work closely with the Executive Director of Fundraising, Policy and Communications to identify funding opportunities, trial and evaluate new ideas to secure increased restricted and unrestricted income. You will also build, lead and inspire a fundraising team to provide the highest level of stewardship maintaining, uplifting and securing new funders and partnerships through a range of fundraising methods.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our, provide inspiring leadership to the voluntary fundraising team – setting a supportive work culture that inspires staff to develop and contribute to increasing income generation by 10% that aligns with St Giles mission, values and ethos, plus contribute effectively as a member of the wider St Giles leadership team. You will also identify personal development needs within the team and facilitate staff to build their skills and access training opportunities and work collaboratively to develop and implement effective strategies and new systems for different income streams (Trusts & Foundations, Corporates, Individual Giving, Legacies, Major Donors & Community Fundraising).
We will also count on you to oversee and generate multi-million income streams with a total value of £5 million per year, refine and test new income streams, including Individual Giving, Legacies and In-Memory, and to work with the communications team to establish stewardship & acquisition campaigns that grow the donor base & awareness of St Giles work. Devising and delivering an effective cultivation and stewardship programme for prospects and existing donors and partners is also a vital aspect of this role.
What we are looking for
• Five years’ experience working in charity or related sector
• Successful track record of achieving targets and growth in fundraising teams
• Three years’ experience of line management and of managing a team.
• Experience of creating, implementing, and tracking strategy and securing buy-in
• A detailed knowledge of fundraising and changing trends in the funding environment
• The ability to think creatively to secure funding
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9 a.m. on 14 October 2025 Interview date: 21 October 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
About Impetus
Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.
As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.
These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the role
Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?
Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.
This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.
The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.
We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.
Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?
For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.
Key responsibilities
Fundraising and income generation
- Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
- Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
- Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
- Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
- Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
- Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
- Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
- Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
- Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
- Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
- Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
- Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
- Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.
Personal specification
Essential
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
- Experience of leading public affairs / communications / policy at a senior level
Strong track record of influencing (through policy, advocacy, communications, stakeholder relations) - Strong management skills including strategy development, people management, budgeting and impact monitoring
- Experience of leading multiple and complex workstreams to achieve measurable results
- Experience of representing an organisation externally; in meetings, media interviews and on public platforms
- Exceptional verbal and written communications skills
- Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
- Proven experience of building and maintaining influential external relationships and strategic partnerships
- Ability to motivate a team and work collaboratively, enlisting support from others
- Knowledge of the education and/ or young people sectors
Desirable:
- Experience of fundraising, including trusts and foundations
- Knowledge of digital communications
- Experience of data management and good analytical skills
- Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
- Knowledge of venture philanthropy / impact management
- Knowledge of private equity and associated industries
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
Please click here to apply.
You will need to:
- Upload a comprehensive CV and supporting statement.
- We will also share our equal opportunities form which must also be completed.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm, Sunday 12th October 2025.
Interviews
First round interviews will take place: w/c 20th/27th October 2025.
Second round interviews will take place: w/c 3rd November 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.