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Page 2 of 7
E1 6LT (Hybrid)
£39,969 per year
Contract, Temporary, Until June 2023, Full-time
Job description

About us 

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Now is an exciting time to join the Supporter Data team at Crisis, we have two fixed term posts to fill through staff departures and additional resource requirements due to development projects and the hunger to improve supporter journeys across the organisation.  We are currently implementing FastStats to be used as our selections tool and we are in the process of improving the selections request process across Crisis by creating a single request portal in JIRA to improve resource/planning visibility and processes.  Additionally, we are involved in the procurement of a new CRM to replace our current platform which will provide a lot more development opportunities as this project unfolds.

Contract: Fixed term until June 2023

Location: Office is based in London, working from home is an option in line with Crisis’ homeworking policy - minimum of one day a week in the office

​​​​​​​About the role

As Supporter Data Executive, you will be responsible for providing data selections, large and small for a range of communications requested across the fundraising department through various channels and work alongside all the stakeholders within each project to get a fuller understanding of the whole process.

You will support our coordinators in keeping the CRM updated with any amendments identified through the data selection process and keeping process documentation updated to help share knowledge between the team.

About you

To be successful in this role you will have/be –

  1. Marketing selections experience: You need to have worked on selections for marketing purposes and have experience of using Raisers Edge 7 and desirably FastStats, although not required as training will be given. 
  2. An excellent communicator and relationship builder: You are confident in building strong working relationships with internal and external stakeholders to help explain data requirements and processes.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

  • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
  • Pension scheme with an employer contribution of 8.5%
  • 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working around the core hours 10am-4pm
  • And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 21st August (at 23:59)

Interviews will be held on 30th and 31st August

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

Application resources
More about Crisis UK

Crisis is the national charity for homeless people.

We are committed to ending homelessness. Every day we see the devastating impact ... Read more

Posted on: 04 August 2022
Closing date: 21 August 2022 at 23:59
Tags: Fundraising

The client requests no contact from agencies or media sales.