Donor relations officer jobs

Location: Flexible

Join our small but mighty team and help transform the future for people affected by primary bone cancer.

We’re looking for a motivated and detail-driven Trusts & Foundations Fundraising Officer to support a growing and strategic income stream. You’ll work closely with the Trusts & Foundations Fundraising Manager to research prospects, write compelling applications, manage reporting, and build warm, meaningful relationships with funders who want to make a real impact.

In this role, you’ll contribute to raising around £500,000 a year to fund life-saving research and vital support services for patients and families. You’ll collaborate with colleagues across the charity, turning insight, data, and stories into persuasive cases for support that inspire funders to give.

This is a fantastic opportunity for someone with strong writing skills, excellent relationship-building abilities, and a proactive approach. Whether you already have experience in trust fundraising or are looking to develop in this area, we’ll support you every step of the way.

What we offer:

• 30 days holiday + bank holidays

• Flexible working and home-working support

• 6% employer pension

• Private Health Insurance (after probation)

• Generous training and development opportunities

• Supportive, collaborative culture where you can genuinely make an impact

If you’d love to use your skills to support a passionate community and help drive positive change, we’d be delighted to hear from you.

The Funding and Development Officer will play a key role in identifying, securing, and managing income streams through grants, partnerships, donations, and fundraising initiatives. This role will also support organisational growth by developing strategic relationships, improving funding processes, and enhancing the charity’s visibility and impact.

The Funding & Development Officer will work closely with the Centre Manager to identify a strategic funding & finance plan to ensure sustainability for all the charities projects.

LYCC is a youth and community organisation (registered charity) dedicated to empowering young people, adults and strengthening local communities. We provide inclusive programmes, opportunities, and support that help individuals develop confidence, skills, and a sense of belonging. Our name change in 2011, to Litherland Youth & Community Centre, and our building redevelopment in 2014/2015 reflects how our organisation had shifted from a traditional “boys club” and “youth centre” to now a youth and community centre. Taking a holistic approach in relation to our services facilitated and support offered. LYCC identified the need for this holistic approach and has worked since to provide services and support for individuals of all ages within our community. The Funding & Development Officer, will help LYCC be proactive to local identified need and help to source and secure funds to faciltiate support. 

Current charity turnover approx. £300k. 

Chief Executive Officer

Salary:     c.£75 - 80,000 per annum

Hours:      Full time 35 hours per week

Contract:  Permanent

Location:  The role is, of necessity, office based, although flexibility for home working is expected where appropriate. Evening and weekend work will be required to attend networking and other events.

At Sussex community Foundation we are approaching our 20th anniversary. As we celebrate this milestone, we are looking for an ambitious and dynamic chief executive to lead us into the next 20 years, enabling us to make Sussex a fairer and more equal place.

At Sussex Community Foundation we bring inspirational people together to create the change Sussex needs. In our first 20 years we have built a reputation across the county as an authoritative voice in local philanthropy, attracting and retaining new Fundholders to the Foundation.

As a leading grant maker in the county, our reputation within the voluntary sector is incredibly important to us. We want to ensure that our future Chief Executive builds on these trusted relationships.

We have an experienced and influential Board who will support you in your role, backed up by an enthusiastic and committed team of experts in both fundraising and grant making.

We look forward to receiving your application.

Mark Spofforth OBE FCA - Chair of Trustees

Closing date: Monday 5 January 2026 - noon
We are using the Charity Job anonymous recruitment process - please ensure that you apply through the portal.

Please log into your CharityJob candidate account to access and download the Persons Specification and to submit your application.

**No Agencies please**

#Chief Executive Officer #CEO #Executive #Leadership 

This is an exciting opportunity to steer Asylum Aid at an important time in its 30-year existence. As Executive Director you will be responsible for delivering on our strategy for impact. You will oversee our work to increase access to expert, trauma-informed legal representation to those in the asylum, trafficking and statelessness systems and lead our policy and strategic legal work to achieve systemic change that contributes towards our vision.

You will line manage the Director of Legal Casework to oversee the provision of supportive and enabling leadership to Asylum Aid caseworkers so that they can continue to deliver high quality expert advice in complex cases, while being supported in their professional development and wellbeing. You will also manage and develop the work of our welfare advice team within the Westminster Advice Services Partnership and beyond, and work collaboratively with colleagues in the sector to build capacity and increase our impact. 

The ideal candidate, who may be legally qualified, will have experience of leadership in the charity/NGO sector and a sound understanding of the asylum, human rights and trafficking processes in the UK and the legal frameworks which govern the protection of refugees, survivors of trafficking and stateless people, and of the role of law in achieving system change.

We are looking for someone who is strategically minded and passionate about providing supportive and inclusive leadership to our expert team. You will be committed to our objectives and to the role which expert legal representation plays in enabling people in need of protection in the UK to obtain it.

As is the nature of this sector, the role may be exposed to a high volume of traumatic and distressing material and, whilst they will be supported by the Helen Bamber Foundation Group CEO and surrounding team, the candidate should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to junior members of the team.

Key Duties and Responsibilities

Leadership and strategy

·Be responsible, with the support of the Helen Bamber Foundation Group CEO, for the development, implementation and monitoring of Asylum Aid’s organisational strategy

·Provide leadership and strategic direction at Asylum Aid in accordance with its aims and objectives, with the support of the Director of Legal Casework

·Act as external spokesperson for Asylum Aid, maintaining and strengthening Asylum Aid’s position as a leader in the refugee rights, statelessness and legal aid sectors;

·Work collaboratively with others in the sector to promote and strengthen Asylum Aid’s work, identify and establish potential partnerships, with the support of the Director of Legal Casework;

·Work collaboratively with the Helen Bamber Foundation Group CEO and Executive Leadership team to drive the implementation of the Group strategic framework;

·Ensure that all reporting and monitoring requirements are met to support fundraising, contract compliance and monitoring strategic impact;

·Support the cross collaboration of the Asylum Aid team with the Helen Bamber Foundation team and play an active part in the management of the Helen Bamber Foundation Group.

Governance  

·Act as the Data Protection Supervisor with responsibility for data protection and cyber security within Asylum Aid

·Together with the Helen Bamber Foundation Group CEO and designated safeguarding leads, be responsible for child and adult safeguarding within Asylum Aid

·In collaboration with the Director of Legal Casework, ensure compliance by Asylum Aid with all legal and regulatory obligations, including the Legal Aid Agency contract, the Immigration Advice Authority and Solicitors Regulation Authority;

·Lead on the preparation and presentation of quarterly reports on Asylum Aid’s activities, strategy and risks to the Asylum Aid Board, the Finance and Fundraising Committee and the People and Governance Committee;

·Lead on the preparation of the Trustees’ annual report and ensure that monitoring and evaluation systems are adequate to enable reporting on Asylum Aid’s activities and impact.

Management and Supervision 

·Responsible for line management of the Director of Legal Casework and Welfare Advice service coordinator, and other team supervisors as required;

·Together with the Group Director of People, responsible for Human Resources and implementation of the People Strategy within Asylum Aid, including development and implementation of HR policies and procedures;

·Together with the Director of Legal Casework and team supervisors, drive the effective management and supervision of the Asylum Aid team and ensure that they comply with relevant professional standards and accreditation;

·Foster a supportive and inclusive team culture at Asylum Aid in which each member feels valued and supported to develop professionally and to perform to the best of their ability;

·Ensure the team’s well-being and that self-care practices are established and work in tandem with the Director of Legal Casework and supervisors to ensure trauma-informed ways of working.

Policy & Strategic Legal Work

·Together with the Group Director of Policy, identify policy priorities and coordinate the preparation of evidence and briefings drawing on Asylum Aid’s experience and expertise to influence system change;

·Build and maintain relationships and partnerships with sector colleagues to support joint strategic engagement including policy advocacy and strategic legal work;

·Work closely with the Director of Legal Casework and team supervisors to drive changes in the UK asylum, trafficking and statelessness systems through strategic legal work.

Finance & Fundraising

·Work closely with the CEO and the Helen Bamber Foundation Group Finance Team to set and manage budget(s) and general financial matters for Asylum Aid

·Together with the Director of Legal Casework and the Group Finance Team, establish systems for monitoring legal aid Work In Progress and billing, and securing casework income including legal aid, and inter partes income from judicial review cases;

·Work closely with the Helen Bamber Foundation Group Fundraising and Communications Team to secure funding for Asylum Aid from a range of sources including trusts and foundations, corporate philanthropy and major donors;

·Ensure that Legal Aid and other income is maximised, and targets are achieved.                                   

Other duties

·Manage the recruitment and supervision of volunteers where necessary in collaboration with the Helen Bamber Foundation Group Volunteers Coordinator;

·Support the Helen Bamber Foundation Group Facilities team to ensure the smooth running of the office and that the facilities meet the needs of Asylum Aid;

·Work outside normal office hours as required and travel in order to carry out the responsibilities of the post.

·To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.

Essential Experience, Skills and Knowledge

•Experience of running a small to medium sized charity/legal NGO and/or legal department within the NGO sector (or other equivalent senior management role);

•Demonstrable experience of managing and leading a successful team and the ability to manage a growing team with mixed roles from team supervisors to administrative support staff, working co-operatively with colleagues to maintain transparency and effective working relationships within the team;

•Strong communication skills, with the ability to communicate effectively with people from a wide range of backgrounds

•Strong understanding of good governance including legal, regulatory and financial responsibilities;

•Ability to work with a range of stakeholders from trustees to external partners;

•Experience of leading and/or participating in organisational strategic planning;

·Experience of legal policy work within the human rights field and /or of strategic litigation, whether as an NGO claimant or legal representative;

•Experience of managing diverse funding sources and setting and implementing budgets;

•Experience of working in a service delivery partnership with other organisations;

•Experience of fundraising, especially grants from trusts and foundations;

•Sound working knowledge of the law and policy as it relates to immigration,  asylum, human rights and modern slavery/trafficking;

•Demonstrable understanding of the asylum and human rights sector in the UK;

•An understanding of the barriers migrants, refugees, and asylum seekers face regarding access to legal advice, reasons why they may become destitute and why this makes it more difficult to access advice and support; and

•The passion for working empathetically and supportively with migrants, refugees, stateless people and asylum seekers.

Desirable Experience

·Experience of managing the delivery of frontline casework with people in the asylum or trafficking systems

·Experience of tendering for and delivering publicly funded contracts e.g. LAA or local authority funding;

·Working knowledge of Legal Aid Agency contracts, including the delivery of casework and billing under a legal aid contract in the immigration and asylum category and/or the public law category;

How to apply 

The first stage is to complete on our online application form on our website by 10am on Monday 26th January 2026.

The website form will ask you to:

1.Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2.Upload your current CV

3.Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional, and this information will not be available to members of the selection panel.

For an informal conversation about the post before applying, please contact Alison Pickup, the current Executive Director.

Selection Process

We will invite candidates to an initial online interview on Tuesday 10th or Wednesday 11th February, followed by shortlisted candidates attending in-person interviews at our office in Old Street on Tuesday 24th or Wednesday 25th February.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

We regret that we can only respond to applicants who make it to the interview stage.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

EQUITY, DIVERSITY AND INCLUSION

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from a range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma and of the housing and welfare system, who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the advice sector. We value experience gained overseas as well as in the UK.

We are also proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources which may help in preparing your job application.

Please complete the form on their website to request support and they will confirm if they can match you with a mentor to support your application.

Development Officer - Prospect Research & Systems
Location: Kingston upon Thames (Hybrid working - minimum 2-3 days on campus)
Salary: £39,407 per annum (Grade 7)
Contract: Permanent, full-time
Closing Date: Fri 23 Jan 2026
Interview in person: TBC 3 or 5 Feb 2026

Help shape the future of philanthropy and alumni engagement at Kingston University.

Kingston University is an incredible place to work. For over 125 years, we've been shaping student futures through academic excellence and forward-thinking teaching. Our recent TEF Gold rating reflects our commitment to innovation and impact. Through our ambitious Town House Strategy, we're embedding a progressive new model of education and driving research, knowledge exchange, and partnerships that make a real difference.

The Development, Alumni Relations and Engagement (DARE) team plays a vital role in delivering these ambitions. With a global alumni community of over 270,000, we foster relationships that drive philanthropic support, unlock partnerships, and enhance Kingston's reputation worldwide.

About the role

We are now seeking a Development Officer - Prospect Research & Systems to join our high-performing team. This is a pivotal role supporting major gift fundraising by delivering exceptional prospect research, data insights, and systems management. You'll work closely with fundraisers and colleagues across DARE to identify and research potential major supporters (individuals, trusts, and companies) capable of giving £5,000 to £1 million and beyond. Your work will help shape strategies, inform decisions, and strengthen Kingston's fundraising pipeline.

About You

You'll be curious, organised, and proactive, with experience in prospect research and data management in a fundraising or education setting. Comfortable using CRM systems (such as Raiser's Edge), you'll have strong analytical skills and the ability to produce clear, insightful profiles. Excellent communication skills, attention to detail, and a collaborative approach are essential. An understanding of philanthropy and donor motivations will be a big advantage.

What We Offer

* A dynamic, ambitious team environment
* Hybrid working with a strong sense of campus community
* Opportunities to make a real impact on student success and the University's future

Bring your true self, expertise, and passion to Kingston, where inclusion and belonging are at the heart of everything we do. We welcome applications from candidates of all backgrounds, including Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, and those with disabilities.

Benefits include:

* Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays
* Three 'meeting free' weeks each year to create space for reflection and time to plan for the period ahead
* Flexible working - we can consider and accommodate various work patterns
* Family-friendly policies that support the needs of our employees
* Exceptional professional development opportunities

Key Details

- Location: Kingston upon Thames (Hybrid working, 2-3 days/week on campus)
- Closing Date: Friday 23 Jan
- Interview Date: in person provisionally 3 or 5 Feb

How to apply?

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Philippa at Charity People for further details about next steps.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Since 2013, FarmAbility has been supporting learning disabled and autistic adults in Oxfordshire, running an outdoor day service for co-farmers (our participants), across multiple sessions each week throughout the calendar year on various farm and garden sites. Currently we work with over 65 people each week. When our co-farmers come to us they get involved in a wide range of purposeful, real-life farm and nature-based tasks. Co farmers also have the opportunity to socialise with others and form friendships. There are always new people to meet and lots of opportunities to interact with others from all sorts of backgrounds at a FarmAbility day.

Role description:

This role will support FarmAbility in developing our fundraising capacity. Currently, the majority of this work is carried out by the CEO and we are looking for an experienced fundraiser to support with the creation and delivery of a fundraising strategy, and with the practical work of submitting grant applications and stewarding current and potential new donors. Together with the CEO the Fundraising Officer will develop a comprehensive Fundraising Strategy for the charity incorporating major donors, trust & foundations, corporate support and community fundraising. The postholder will be engaged with our mission and eloquent in their expression of our work and its impact to external audiences. They will work closely with our Impact team to present our outcome messaging to funders and will also work closely with our Communications & Events Officer (C&EO) to plan and deliver community-based fundraising activities for our supporters to engage in, helping to deliver online and social media focused campaigns and community events.

We are open to this role operating largely remotely with a hybrid workplace for the right candidate, with the expectation of a regular in person presence on site to understand our work, connect with the team and meet our wider community of participants and supporters at events and celebrations. This is a multi-faceted role, with opportunity to grow and develop. You’ll work with colleagues across the organisation. FarmAbility is a warm and friendly place to work and we put a lot of store on creating strong team relationships and a flexible, accommodating work environment. All staff share our goal of a more inclusive society and a determination to enable co-farmers to achieve positive outcomes and experiences within our service.

Role responsibilities:

Trusts and Foundations:

• Work with the CEO to prepare, write, and submit high-quality grant applications, ensuring they meet the requirements and deadlines of funders.

• Maintain and develop relationships with existing trust and foundation supporters by providing regular updates, face to face meetings and site visits as appropriate.

• Work closely with the CEO and Impact team to gather relevant data for funding applications and ensure accurate reporting on project outcomes.

Individual Donors:

• Work with the CEO and C&EO to develop a regular giving scheme, enabling people to offer a regular gift to FarmAbility and establishing a reliable donation stream.

• Ensure prompt communication with ad hoc donors, including thank you letters, progress updates, and invitations to events as appropriate.

• Maintain accurate records of donor interactions, gift history, and personal preferences using the organisation’s CRM system. Events and Community

• Support the Communications and Events Officer (C&EO) to organise and execute fundraising events (e.g., sponsored challenges, ticketed events) to engage community donors and generate income.

• Collaborate with the C&EO to promote fundraising events through social media, newsletters, and other marketing channels.

• Collaborate with the C&EO to develop engaging fundraising materials, such as newsletters, social media posts, and donor case studies.

Financial and Administrative:

• Work with the finance team to manage budgets for events and initiatives, ensuring targets are met and expenses are controlled.

• Support the Finance Lead, CEO and Treasurer to monitor and report on income received from trusts, foundations, and individual donors- including Gift Aid, ensuring that all income is correctly allocated.

• Prepare regular progress reports for the CEO, board of trustees, and funders as required.

Collaborative Working:

• Attend networking events, conferences, and meetings with funders and donors to represent the organisation and develop new opportunities.

• Work collaboratively and communicate effectively with all colleagues in the team to ensure the successful delivery of our programmes. Respond promptly and appropriately to daily, weekly, monthly team communications.

• Take on additional responsibilities appropriate to the post as required (for example when new projects are implemented within FarmAbility).

• Take part in FarmAbility community events and carry out roles to plan, deliver and review these activities as required in collaboration with the whole team.

Please note, closing date for applications is 15th January 2026.

As our Fundraising Officer you’ll play a crucial role in raising philanthropic income for the university. You’ll be joining us at an exciting time as 2026 marks the University’s centenary.

Your work will involve planning and delivering a range of fundraising activities aimed at raising charitable donations from alumni and other supporters. Projects will include an international giving day, telephone campaign, direct mail appeals, online crowdfunding projects and raising money at public events on our campuses.

This is a chance to make a real difference during an important year. You’ll be joining a friendly, supportive and passionate team and your work will have real impact — supporting students, research and the wider community through our centenary projects.

To succeed in this role, you will have:

• Excellent communication and interpersonal skills including the ability to work with a wide range of people
• Experience planning and managing projects
• Excellent organisational and time management skills
• Good all round IT skills
• Ideally gained some prior experience in a fundraising role

This role is a fixed-term full time position, working 35 hours per week, providing maternity cover for 1 year from February 2026. Working hours would normally be 9-5pm Monday to Friday, but the role will require periods of out of hours working such as during the telephone campaign.

The role requires some days working at the Whiteknights Campus each week, but The Fundraising Team supports hybrid remote working arrangements too.

Title:   Head of Programmes

Reporting to: Chief Executive Officer

Salary Range £45,000-£51,000

Location: London, UK (with travel)

Contract type: Permanent contract

The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement. DPI seeks to promote peace and democracy building through strengthened public dialogue and engagement.

Overall Purpose of the Position

The Head of Programmes is responsible for overseeing the implementation of the organisations’ project activities and leads the DPI Programmes team, also ensuring a close working relationship with Finance, Fundraising and Operations colleagues. The role works with the CEO on operational, fundraising, strategic and monitoring levels and also involves representing DPI at external meetings and events as needed.

Project Management

• Coordinates the day-to-day operational management of the DPI’s programmes, including the implementation of activities and financial matters– in close coordination with relevant colleagues.
• Monitors the implementation of project activities and ensures compliance with the strategic framework as well as internal procedures and policies including financial and administrative.
• Facilitates programmes and events meetings (including designing the agenda and overseeing the organisation and preparation of materials)
• Manages performance of programmes’ team both Türkiye and UK.
• Organises regular meetings with the Programmes team to ensure project plan is on -track.
• Keeps an up-to-date overview of programme delivery, reports any challenges, and suggests solutions to the CEO.
• Builds project budgets with Finance, monitors project expenditures, develops financial strategies and addresses financial challenges.
• Monitors the political and security situation in Türkiye and the wider regions, developments relating to the conflict and impact on the project.

Reporting

• Works closely with the Funding and Development Manager to ensure timely delivery and monitoring of contractual reports, including interim and final reports to donors.
• Ensures that projects are implemented and reported in a timely and qualitative manner.

· Follows up with the team and gathers the reporting of meetings.

· Oversees deliverables and performance of the M&EE and Communications consultants.

Network

• Represents and promotes DPI’s work in varied contexts and maintains relationships with external stakeholders in Türkiye and in Europe such as political party representatives.
• Builds and maintains relationships with partners and donors alongside the Funding and Development Manager when needed.
• Carries out frequent visits to Türkiye and maintains a good working knowledge of the facts on the ground when needed.

Project Development

• Translates strategy into operational objectives and develops project/fundraising proposals including concept notes and narrative project proposals in conjunction with Funding and Development Manager.
• Identifies operational developments needs and develops corresponding opportunities and initiatives.

· Supports the CEO in strategic developments related to the project.

Key Experience/Technical Competencies/Knowledge required for the position.

The successful candidate should have the following

§  A postgraduate degree in Political Science, Law, Conflict Resolution, International Relations, or a related discipline is highly desirable.

§  At least 8-10 years’ experience in project management in charity or NGO setting.

§  Experience directly managing a team including remotely.

§  Strong experience of EU funding streams, rules and regulations and knowledge of government grant processes

§  Strong organisational and planning skills.

§  Critical and strategic thinking skills.

§  Experience in research and complex information analysis.

§  Knowledge of Türkiye political situation (desirable).

§  Strong writing and oral skills in English.

§  Knowledge/experience of and commitment to peace-making/humanitarian field.

§  Understands and respects confidentiality terms.

§  Ability to manage under tight deadlines and in high-pressure environments

§  A DBS certificate is preferable.

Interpersonal Skills needed for the position

§  Multi-tasker

§  Extremely reliable

§  Flexible and able to take initiative

§  Self-learner

§  Strong team player

§  Confidentiality

Applications will be considered on a rolling basis with the final deadline set as the 19th of January 2026

The successful candidate should have the right to work in the United Kingdom

EQUAL OPPORTUNITIES

DPI is committed to Equal Opportunities and Cultural Diversity.

DPI SAFEGUARDING STATEMENT

DPI maintains zero tolerance for sexual exploitation and abuse. All employment offers are conditional upon the receipt of satisfactory references and the signing of our code of conduct with a particular focus on Protection from Sexual Exploitation and Abuse.

Job Description

Job title Regional Fundraising & Partnership Officer

Responsible to Head of Fundraising

Location Home-based in the South East of the UK, with regular travel across your region and occasional trips to the charity’s Head Office in Ashford, Kent

Hours  35 per week (flexible working patterns considered)

Contract Permanent

Salary £35,622 (rising to £36,035 after probation)

Role purpose

To generate sustainable income and grow our community of supporters through regional fundraising campaigns, community fundraising, local trusts and corporates, and regional membership recruitment. This role also supports project-specific giving, ensuring alignment with our priority impact areas, such as raising awareness, patient services and glaucoma research.

Key responsibilities

Fundraising & Income Generation

• Deliver regional fundraising appeals and campaigns aligned to local services.
• Develop and support community fundraising activities and events.
• Research and apply to relevant rusts and grant makers.
• Identify and engage regional corporate supporters.
• Create compelling sponsorship proposals and corporate packages.
• Lead on regional project-led fundraising tied to specific impact areas (e.g. our ‘Eye Health for All’ outreach programme, glaucoma research).

 Membership & Supporter Development

• Support regional membership recruitment.
• Help move individuals from initial contact through to deeper engagement and long-term membership of the charity.
• Promote opportunities for deeper supporter journeys including legacy giving.

 Stewardship & Supporter Care

• Follow up with community and regional supporters to thank and update them.
• Tailor recognition to reflect local efforts and giving.
• Share stories of impact from regional initiatives.
• Identify supporters for deeper conversations (major giving, legacies, etc.).

Marketing & Communications

• Provide regional case studies, stories, and testimonials.
• Support regional visibility through PR opportunities and storytelling.
• Work with the Communications team to develop tailored regional materials to support campaigns and stewardship.

 Collaboration with Support Services Team

• Collaborate closely with our local outreach teams to ensure relevance of fundraising activities:
  • Identify potential projects and fundraising needs.
  • Share local insight and opportunities.
  • Provide updates and feedback from supporters.
  • Build your knowledge of local projects and services that could inspire donations

 Supporter Journey Stages You Will Support

• Awareness & Introduction – Inspire new supporters through local presence.
• First Gift / Contact – Encourage entry-level giving and membership.
• Engagement & Involvement – Grow relationships through updates and tailored communication.
• Deeper Connection – Identify and nurture high-potential supporters.

Person specification

Skills and Experience Required

Essential

• Proven experience in fundraising (community, trusts, corporates or individual giving).
• Strong relationship-building skills across a wide range of audiences.
• Ability to write compelling fundraising proposals and stories.
• Confident in working independently and collaboratively.
• Good project management and organisational skills.
• Strong communication skills – verbal, written and interpersonal.

Desirable

• Knowledge of the charity sector and supporter journeys.
• Experience of working with membership or volunteer-based organisations.
• Experience using CRM systems (we use Raisers Edge NXT).
• Understanding of eye health, research or medical charities.

Benefits

Holiday entitlement

25 days holiday per annum (rising by one day per year to 28 days after 3 years’ service), plus Statutory Public Holidays, pro-rated for part-time employees.

Healthcare

Benenden Healthcare cover, with access to a range of services including private diagnostics, treatment and other essential services. 24-hour Employee Assistance Programme for problems which may impact on health or wellbeing.

Pension

Up to 5% contributory pension.

Learning & development

Funded support for learning and development to help employees grow their skills, knowledge and behaviours in pursuit of our strategic objectives.

Working arrangements

Home-based, with regular travel across the South East and occasional trips to the charity’s Head Office in Ashford, Kent.

How to Apply

To apply for the post, please email your CV and a covering letter explaining how you meet the person specification by 5th January 2026

Interviews will take place on 15th or 16th January. Interested candidates are urged to keep these dates free.  We will be in touch with shortlisted applicants by 10th January.

Glaucoma UK is the operating name of the International Glaucoma Association, a charity registered in England and Wales no. 274681 and in Scotland no. SC041550

Reporting to:   Communications & Marketing Manager

Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role. 

Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.

Job purpose

The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.

Principal responsibilities and duties

• Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
• Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
• Manage the promotion of fundraising campaigns and events
• Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
• Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
• Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
• Use analytics tools to report back on performance and identify learnings and opportunities
• Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
• Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
• Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
• Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
• Undertake other duties that may be required as part of the role

Person Specification 

• Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
• A responsive, confident self-starter who is enthusiastic and highly motivated
• Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
• Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
• Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
• Ability to think creatively, offering new ideas, concepts and solutions
• Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
• Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
• Experience of using analytics and other tools to report on performance of campaigns
• Experience of media relations and evaluating media coverage and PR
• Experience of using social media as a professional communications tool
• Experience of producing and editing photo and video content
• Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
• Organised and able to keep good records for data protection, confidentiality and financial purposes
• Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies

Other

• Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Hybrid working arrangements
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee assistance programme

Director of Fundraising Development

We have an exciting and rewarding opportunity for a Director of Development to join the Senior Leadership Team.

The Director of Development is a key member of the Senior Leadership Team (SLT) and provides strategic and operational leadership across all fundraising and income generation activities.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Director of Development

Location: London/Hybrid (two days worked from the office or at external events per week and two days from home)

Hours: Part-Time, 4 days per week, 28 hours per week

Salary: £60,000 pro rata (£48,000 for 28 hours)

Duration: Fixed-term (12 months with possibility to extend)

Start date: March-April 2026

Closing Date: 7 January 2025

Interviews: Starting from the week commencing 12 January 2026

The Role

The Director of Development is responsible for leading a dedicated Development team to secure sustainable income from corporates, trusts and foundations, high-net-worth individuals, events, and statutory bodies.

You will collaborate with the SLT colleagues and the Board’s Development Committee to drive income growth, strengthen relationships with key supporters, and ensure the organisation’s fundraising strategies align with the organisations mission, values, and long-term objectives.

The role combines strategic oversight with hands-on leadership of a high-performing team, ensuring fundraising systems, processes, and reporting are effective, accurate, and aligned with best practices.

Main duties and responsibilities include:

· Strategic Leadership of Development

· Team Leadership and Management

· Major Donor, Corporate and Trusts Management

· Systems, Processes and Reporting

· External Engagement and Profile Raising

About You

We are looking for someone with strong interpersonal, relationship-building, and presentation skills and the ability to engage and inspire diverse audiences.

You will have:

· Demonstrated commitment to the charity’s mission, vision, and values.

· Extensive experience in a senior fundraising or development role with a proven record of securing significant corporate, trust, foundation, or major donor partnerships.

· Experience leading and managing a fundraising or development team, including performance management and professional development.

· Proven track record in managing fundraising income budgets, forecasting, and planning.

· Experience of working with senior stakeholders and trustees to secure funding and support.

· Experience managing fundraising systems and reporting processes, including Salesforce.

· Demonstrable success in achieving challenging fundraising targets.

· Experience working in the charity or education sectors, including integrating programme impact into fundraising.

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Director of Development, Development Director, Director, Fundraising Director, Director of Fundraising, Trusts, Foundations, Major Donor, Corporate, Fundraiser, Fundraising, Head of Fundraising, Income, Director of Fundraising and Development.

Please note this role is being advertised by NFP People on behalf of our client.

The charity is rapidly scaling up, recently doubling its annual support to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry. Fundraising for the organisation has been led by the Founder and CEO, Chief Operating Officer (COO), Chief of Staff, and the Chair of the Trustees with the support of an experienced Senior Philanthropy Advisor.

We now seek a full-time team member to build on this base. Reporting to the COO, and working closely with senior staff and the Chair, the Development Manager will support high‑performing fundraising that secures multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship and manage the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.

Initial priorities include expansion beyond the current donor pool, with a strong push to identify and engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.

As this is a new role, responsibilities are expected to evolve but some key items will include: 

Strategy & planning 

• Work with the CEO, Chief of Staff, COO, Senior Philanthropy Advisor, programme staff and the Chair of the Trustees to help develop and implement a multi-year fundraising strategy aligned with organisational objectives;

Pipeline development & new opportunities 

• Manage the fundraising pipeline, guiding the ongoing fundraising activities of senior staff and the Chair;
• Research and identify new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis;
• Reach out to networks of donor advisors and established relationships for referrals;
• Initiate and manage contact with funding opportunities; 

Grant writing 

• Draft and coordinate the preparation and submission of grant proposals;

Donor stewardship & reporting

• Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices;
• Ensure and manage ongoing formal grant reporting on behalf of the organisation;

Events & engagement 

• Often working with partners, plan and deliver fundraising events for existing and potential funders, particularly in the UK and US;
• Manage invitation lists, track attendance and ensure bespoke follow–up to attendees;
• Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community;
• Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027); 

Processes, systems & administration

• Create and implement structured processes across the entire fundraising and donor lifecycle;
• Develop and track KPIs, providing regular reports to senior staff and the Trustees;
• Be responsible for fundraising data, contacts and administrative records.

Key Details

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact. 

Job Title: Partnerships & Growth Officer
Location: Remote (c. twice a month travel to London and other UK cities, with expenses reimbursed).
Working Hours: Mon- Fri  9:00–18:00 with a one hour lunch break.
Weekend Work: 1–2 Saturdays per month (September to June), with time off in lieu.
Salary:£25,396.80 per annum, with eligibility for a discretionary bonus linked to organisational performance. The expected range for this bonus is £1,000–£5,000, depending on results.

About Bridging the Bar

Bridging the Bar (BTB) is an award-winning charity working to increase diversity at the Bar of England and Wales. We support aspiring barristers from underrepresented backgrounds through a range of high-impact programmes, events, and partnerships with leading chambers, law firms, and institutions.

The Role

We are seeking a proactive, confident, and relationship-driven Partnerships & Growth Officer to contribute to Bridging the Bar’s external income and growth activities. This is a highly client-facing role that involves engaging with chambers, organisations, major sponsors, donors, grant funders, and other external stakeholders to secure financial support for BTB’s mission and programmes. You will take ownership of outreach, lead meetings and negotiations, and build strong, long-term relationships that underpin the charity’s sustainability and impact.

As Partnerships & Growth Officer, you will manage the delivery and renewal of our annual Partnership Cycle, cultivate major sponsorships, prepare award and grant applications, support the development of new income streams such as our accreditation scheme, high-value individual giving, and crowdfunding, and innovate novel initiatives. You will work closely with the Head of Operations and Programmes, as well as the wider Programmes team, to ensure high-quality delivery across all external commitments, seamless coordination, and effective communication of BTB’s outcomes and impact.

This role is ideal for someone who is motivated by securing resources, enjoys leading external meetings, thrives in a varied and fast-moving environment, has a flexible and innovative approach, and is excited by the opportunity to contribute to BTB’s strategic growth and long-term success.

Key Responsibilities

Partnerships Cycle

Each year, Bridging the Bar works with a cohort of chambers and organisations who financially support our work through the Partnership Cycle. This cycle runs from April to April, with partners donating a set amount in return for formal recognition and a package of benefits delivered throughout the year. As the cycle progresses, you will be responsible for outreach and renewals, onboarding, benefit delivery, and ongoing relationship management.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential partner organisations, and conducting proactive outreach to engage them in the Partnership Cycle

• Renewing existing or recurring partnerships, ensuring positive and long-term relationships

• Leading meetings and negotiations with potential or existing partners to secure onboarding to the current Partnerships Cycle 

• Ensuring the smooth delivery of partnership benefits, including coordinating agreed activities and supporting partners to maximise the value of their engagement 

• Coordinating with programme teams where cross-team collaboration is required to ensure expectations are met in relation to partner benefits 

• Maintaining accurate partnership tracking, including invoicing, communications, benefit allocation, and delivery deadlines

• Monitoring partner accounts and taking a proactive approach to managing partner relationships and resolving issues 

• Developing and refining partnership materials, such as proposals, benefit decks, and outreach resources

• Bringing an innovative, solutions-focused approach to the design and delivery of partnership benefits and improvements to the overall cycle

• Gathering partnership feedback, ensuring partners understand the value and outcomes of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in the production of reports for the Board

Major Sponsorships 

Bridging the Bar also secures major sponsorships to fund specific programmes, such as the Academy. These agreements are individually negotiated and supported through tailored engagement plans. You will be responsible for identifying potential major sponsors, supporting negotiations, coordinating the delivery of agreed benefits, and managing these relationships to ensure strong long-term sponsorships.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying potential major sponsors, and conducting proactive outreach to engage organisations aligned with our programmes and new initiatives

• Cultivating and renewing major sponsorships, ensuring positive, long-term relationships with key funders

• Developing proposals, presentations, and engagement resources tailored to major funders to support pitches 

• Collaborating with programme teams to ensure cross-team deliverables related to major sponsorships are met effectively and on schedule

• Maintaining accurate tracking of major sponsorships, including records of communications, deliverables, invoicing, and benefit fulfilment

• Proactively monitoring sponsor accounts, addressing emerging needs, and supporting strong relationship stewardship

• Gathering sponsor feedback and helping sponsors understand the outcomes and impact of their contribution

• Supporting impact reporting, including gathering relevant data, preparing summaries, and assisting the Head of Operations and Programmes in producing reports for the Board

Grants and Awards Applications 

Bridging the Bar also pursues opportunities through both achievement awards and monetary grants. Achievement awards help raise our profile and showcase the impact of our work, while grant funding supports the delivery and growth of our programmes. You will contribute to identifying suitable opportunities, preparing strong applications, and supporting the stewardship and reporting required by award bodies and grant funders.

As Partnerships & Growth Officer, you will be responsible for:

• Researching and identifying suitable opportunities that align with Bridging the Bar’s mission, programmes, impact, and funding requirements

• Drafting and preparing high-quality applications, including gathering evidence, impact data, and supporting materials

• Monitoring deadlines and submission requirements to ensure timely, accurate applications

• Assisting with stewardship of award bodies and grant funders, including timely communication and relationship management

• Supporting grant reporting requirements, such as gathering programme data, preparing summaries, and assisting the Head of Operations and Programmes with narrative and financial reporting

New Initiatives 

In addition to established activities, Bridging the Bar pursues new and emerging initiatives to support long-term financial sustainability, programme expansion, and reputational growth. This includes in our current development phase; a Chambers focused accreditation scheme, high-value individual giving, and crowdfunding campaigns. Future expansion has the scope to include other opportunities whether identified by the organisation or by you. You will help develop, test, and implement these initiatives as they evolve.

As Partnerships & Growth Officer, you will be responsible for:

• Overseeing the pilot of the accreditation scheme including; conducting meetings with pilot chambers, co-ordinating with consultants, ensuring deliverable are met, assisting with evaluation and refinement, supporting materials production

• Overseeing the initial stages of our high value individual giving work stream including; identifying potential givers, conducting relevant meetings, co-ordinating with suppliers, dispatching thank you gifts, and supporting materials production and distribution 

• Developing crowd funding and fundraising initiatives including; innovating themes for targeted campaigns, overseeing campaign delivery, co-ordinating with volunteer fundraisers, administering recurring donations, and supporting materials production and distribution 

• Applying a creative, solutions-focused mindset to identifying and shaping future opportunities

Other Duties 

Beyond core responsibilities, you will also support wider organisational activities as needed. This may involve assisting with the BarNav newsletter, representing Bridging the Bar at events, and completing additional tasks that contribute to the charity’s overall effectiveness.

• Overseeing production of the BarNav newsletter including; brainstorming issues themes, co-ordinating contributions from partners, sponsors, staff, and/or candidates, compiling contributions and drafting final issue in Canva, and collaborating with the programmes team to ensure distribution of each issue.

• Providing support to the Head of Operations and programmes where needed including; taking meeting minutes, supporting production of financial reports, and assisting with presenting to the Board 

• Collaborating with operations and programmes departments to support cross-functional delivery

• Representing BTB at BTB hosted events, relevant sector events, award ceremonies, or grant briefings where required

• Maintaining a flexible approach and supporting emerging needs across the charity as they arise

About You

Essential

• Adaptable and flexible, comfortable working in a changing environment

• Confident communicator, able to liaise with senior stakeholders and clients, lead meetings, negotiate, and network effectively

• Proactive and self-motivated, with the ability to take initiative

• Innovative, with a willingness to propose new ideas and approaches

• Aligned with the organisation’s values and mission-driven in approach

• Commercially aware, with an understanding of opportunities, markets, and value creation

• Excellent communication skills, both written and verbal

• Strong organisational skills, with the ability to manage multiple priorities

Desirable

• Experience with business development, corporate relations, grants, or sales or similar

• Demonstrated ability to build partnerships, generate opportunities, or support income-generating activities

• Understanding of the charity or legal landscape

• Creative approach to outreach and audience engagement, including digital communications and social media 

• Competence with common work tools (e.g., Google Workspace, Canva) and a willingness to learn new systems

What We Offer

• The opportunity to support an award-winning charity driving systemic change within the legal profession

• Opportunities to contribute to organisational strategy and shape new initiatives

• Remote-first working environment, enabling flexibility and autonomy

• Flexible scheduling, allowing you to balance work and personal commitments

• Additional annual leave, with one extra day of paid holiday for each year of service (up to three years)

• Reimbursed travel and accommodation expenses for all work-related travel

• Annual funded team celebration days to recognise achievements and strengthen team connection

• Role-specific training and professional development, tailored to your growth

• Regular supervision and mentorship to support your ongoing professional development

• Access to our Employee Development Fund to fund training courses or other progression costs 

• Access to our Employee Equipment Fund to fund to help you enhance your home-working setup

• Supportive, inclusive, and values-driven organisational culture

How to Apply

Please submit a one-page cover letter and CV via the form with the subject line (NAME) – Partnerships & Growth Officer Application - Stage One. Your cover letter should reflect your experience, vision for how you would contribute to the organisation, and commitment to BTB’s mission. This should be submitted to us directly via the email address on our website: applications that are not emailed directly will not be considered.

If you are successful at stage one, you will also be asked to complete pre-interview tasks as stage two between 12th Jan - 16th Jan.

Our third and final stage is an interview stage. Applicants successful at stage two will be invited to interview in W/C 19th Jan. 

We aim to make an offer in W/C 26th Jan. 

All applicants, successful or not, will receive application feedback from the panel.

Application Deadline: 09:00 12th January 2026 

Intended Start Date: 09:00 2nd March 2026 

Please note that you must both be located within and have the right to work in the UK for this role.

Please note there are two positions available: 1 Permanent and 1 Fixed Term Contract (12 Months)

Location: Office Based - London (Southwark) (due to the nature of this role, it cannot be offered on a home-working or hybrid basis)

Job Profile

Are you interested in an opportunity in the charity sector? Would you like to develop an understanding of internal processes and liaise with multiple teams in the organisation? Are you someone who likes to work with money, data and people?

The post holder will contribute to ensuring the Supporter Donations Team (SDT) manage and administer supporter donation activity on behalf of CAFOD, providing a high level of supporter care while delivering within agreed service levels and Key Performance Indicators. SDT has the overall responsibility for managing and thanking all supporter donations to CAFOD made through a variety of channels and schemes. SDT works within the Finance and infrastructure group, liaises across all teams in CAFOD, and external service providers to ensure donations are processed within agreed service levels and quality standards. Due to the nature of SDT’s role, SDT has particularly close ties to CAFOD Fundraising activities and actively engages in our fundraising programmes and schemes.

Key Responsibilities

Supporter Care:

• Handle telephone, email and postal enquiries from supporters; identifying and resolving queries in a prompt, warm and sensitive way.
• Provide phone cover to the Supporter Care team as required.
• Provide reception cover to the Supporter Care team as required.

Donations:

• Accurately code donations received, ensuring agreed departmental procedures are followed.
• Process, set up and administer instructions and payments through a variety of donations channels and schemes such as Online, Direct Debit, standing orders, BACs, Payroll giving schemes and online giving platforms.
• Input and maintain data on CAFOD’s supporter database, ensuring high degrees of accuracy on our donor records.
• File and archive financial data, while adhering to strict audit controls.

Gift Aid:

• Understand Gift Aid and its application within CAFOD.
• Assist with all aspects of tax effective giving, in accordance with agreed procedures and priorities, including preparation of regular tax claims for submission to HMRC.

Thanking:

• Produce and dispatch letters to thank and acknowledge donations received.
• Write bespoke letters of thanks to supporters to respond to exceptional donations and provide a personal touch.
• Contribute to ongoing enhancement and improvement of supporter thanking

Post/banking:

• Assist with all incoming and outgoing postal duties held by SDT to maximise effectiveness of processes and delivery of key service levels.
• Preparation of daily banking, cash handling and initial reconciliation of all monies received daily.

 All SDT staff are expected to:

• Attend and contribute to regular team, section, divisional and CAFOD-wide meetings and briefings.
• Work as a supportive member of the team, providing cover for and training of the section staff and volunteers as required.
• Participate in training and other activities as requested by the line manager
• Assist with the rapid set up of projects and work packages in response to major emergency and disaster appeals.
• Rotate through all key tasks within the team / section.

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Job Specific Competencies 

• Displays a methodical approach to administrative tasks to meet processing deadlines, whilst maintaining an excellent standard of attention to detail and accuracy.
• Ability to communicate professionally with supporters, from individual givers to religious communities.
• Displays excellent written and verbal communication skills.
• Ability to build strong collaborative relationships with colleagues.

Desirable Criteria

• Experience with CRM software/ database

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.