Drop Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Midland Mencap seeks a passionate volunteer with good digital and IT skills to help our citizens and family carers access information and connect with their local communities by helping them understand the basics of social and digital platforms and applications.
If you are wizz on social media, a genius with Microsoft office and have a great understanding of digital platforms, you could help to make the world a bit easier to navigate.
Help us showcase the positive impact of the digital world to people who may not currently be accessing it and expand their horizons. Provide tips on safe and secure access so that everyone feels confident to use the internet.
What would I be doing?
Provide a “drop in” opportunity at our busy community hub in Weoley Castle. Meet and help citizens and their carers to understand and access the digital world via a laptop, smartphone, or MAC book. This will include helping people get online safely, send emails, and use Microsoft applications such as Word and PowerPoint
Support our weekly Digital Creative Workshop. Join in with our staff team as we support citizens to unleash creative talents and learn how to make amazing online content for the digital world.
Collaborate with the marketing team: Share content for use in promotional materials, social media, and the website.
What do I need?
For this volunteer role you need:
· A good understanding of digital platforms, internet use and Microsoft applications
· A friendly, calm, and patient attitude
· Be accepting of people who may be different to you
· Be happy to chat and a good listener
· Be willing to learn and act within guidelines set out by Midland Mencap
· An enhanced DBS check and references will be required
When and where do you need me?
· Monday afternoons 13.00 – 14.30
· Weoley Castle Community Centre. Bottetourt Road, Weoley Castle. B29 5TE
What’s in it for me?
As one of our valued volunteers, Midland Mencap will offer you:
· The chance to gain valuable digital media experience.
· The opportunity to make a difference to the lives of people with learning disabilities and their family carers.
· Any training and development that is needed
· The opportunity to meet new people and be part of a diverse team
· Support within your role
· Agreed out-of-pocket expenses
· Lots of appreciation for your amazing contribution
· Positive wellbeing from doing something great
· Improve career opportunities by adding your volunteer role to a CV
To campaign for and deliver accessible and inclusive community health and wellbeing support services for individuals, families, and carers.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Description:
This role sits within our new mental health Prevention Hub - which is a drop-in service providing a safe and welcoming space for people who are feeling distressed, seeking support and advice for their mental health, there and then. This service is a 9 month pilot project and will initially operate 11am-7pm Monday-Friday, however there may be a need to cover weekends/late nights, depending on the need of our clients.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health distress. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate, and provide holistic wellbeing plans.
We are looking for someone who
- Has lived experience of mental health challenges
- Are a non-judgemental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding mental health
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Prevention Hub Coordinator with admin and planning
- Are able to take on any ad hoc admin/support responsibilities
Time commitment and expenses:
- Flexible hours between 11am-7pm Monday-Friday. We are looking for someone to commit to a minimum of at least 1 /2 days a week.
- We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
- Reasonable travel expenses will be reimbursed.
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy meeting and engaging with new people? We are looking for a volunteer to join our team to provide a friendly face as people arrive at our Service. You will also support people to connect with others, feel welcome whilst assisting our staff to run services for people in crisis. Get in touch and make a difference!
What you will be doing
- Work alongside staff to support people accessing one of our drop-in sessions
- Welcoming and engaging people using the Service
- Holding conversations with people using the Service, checking in on their wellbeing and providing a listening ear/friendly face
- Motivate and inspire people to take part in activities
- Support with preparing light refreshments to create a relaxed environment
- Support with ad hoc and administrative tasks to support the smooth running of the Service
The skills you need
- Good communications skills
- Ability to provide a supportive and inclusive atmosphere that encourages learning and participation
- Calm and patient approach
- Maintain discretion and judgement when dealing with sensitive and/or confidential information
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
One25 is a Bristol-based charity, specialising in supporting women to break free from street sex-work, addiction and other life-controlling issues and build new, independent lives. We provide night outreach (7 sessions weekly), a Health Hub and casework, giving person-centred support and advocacy to around 240 women each year.
One25’s outreach service is often how women first make contact with us, meeting us on our fully equipped outreach van. Three volunteers, one an experienced team leader, go out on the van at night and meet women’s basic needs by providing nutritious food, first aid, warm clothing, condoms, safety alarms etc. They provide the chance to talk and get advice in a safe space and encourage women to get more in-depth help by visiting our drop-in or seeing a caseworker.
We are looking for volunteers who are comfortable driving an Iveco Daily (manual) to deliver our evening outreach. This volunteer will also be responsible for taking case notes for the team and looking after the safety of the vehicle. The volunteer will also be responsible for speaking with the women and best practice/trauma informed.
It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required.
Availability and commitments needed:
• Shifts: Monday-Thursday and Sunday nights from 8.45pm-12pm, Friday and Saturday nights 8.45pm-1.30am all year round.
• Available to commit 2 evenings per month, for at least a year
• To successfully complete a driving assessment during interview stage and when One25 gets its electric van (date tbc)
• To complete a Volunteer Induction, Safeguarding and Boundaries training (date tbc – online in evening)
• To complete the Volunteer Experience survey every 6 months
• Able to travel to and from St Pauls, Bristol after shift
• Attend probation review after 10 shifts and if requested external support (which we would fund).
• To attend quarterly training and volunteer meetings (dates tbc)
• To join the drivers Whatsapp group and follow the groups communication rules
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A charity based in Croydon, Surrey, London, UK is looking for volunteer Charity Team Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds.
Responsibilities:
- To assist GNDFuk's permanent instructors in finding and providing creative forms of engagement for both our youth and adult programmes.
- To assist in project and schedule planning including setting and clearing up 30 minutes before and after projects and events
- To assist in ensuring that activities are executed safely
- To assist in coordinating events and activities to encourage the objectives of GNDFuk
- To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
- To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
- To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
- To assist in the delivery of essential services
Person Specification:
- Someone enthusiastic and creative who is committed to working towards the achievements of the charities objectives.
- Basic African Traditional Knowledege is preferable however not essential.
- Experience is desirable.
This is a non-paid one year temporary position however accommodation and maintenance will be provided.
All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.
Successful candidates will require a DBS/POLICE check and references prior to commencement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Alliance for African Women Initiative (AFAWI) welcomes volunteer interns from around the world. As a grassroots organization we foster a knowledge sharing environment that promotes an experience to learn about international development, Ghanaian culture and our projects that empowers women and children to create a better future for communities. AFAWI is not a placement agency, all the projects are owned and operated by our staff. Our organization was built to serve Ghanaian communities with a focus on women and children.
Volunteer Internship Tasks:
Implementation of on-going projects
Planning of new projects
Fundraising
Social Media
Marketing
NGO Management Assistance
Administrative Assistance
Data Collection and Evaluation
Partner Meetings
Internal Trainings
AFAWI has a number of ongoing projects for Volunteer Interns to choose from. These projects are located in rural communities no tour companies have access to.
Our projects have a set schedule and at different times of year some projects may be more of a priority. Volunteer Interns personal preference will be accommodated as much as possible, though depending on the time and length of your stay, the implementation activities and the level of results witnessed may vary. There is opportunity to learn about and contribute to multiple projects.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a volunteer group coordinator, you will set up or coordinate an activity group in your local area.
You will coordinate activity-based groups for people aged 75 and over in community centres, pubs or church spaces. Groups will host activity guests, along with our volunteer drivers who pick up and drop off our activity guests.
Activities can vary from chair fitness, dancing, yoga and boules to singing, Tai-Chi or coming up with your own activity to get people moving. Groups meet for around two hours on a monthly or fortnightly basis and activities must be inclusive for all activity guests.
You will be required to complete a DBS check for this role, for which Re-engage will cover the cost.
Tasks include:
- Setting up and coordinating a monthly or fortnightly activity group, with the support of Re-engage.
- Contacting volunteers and contacting activity guests prior to each activity group.
- Arranging the activities for the group. Activities must have an element of light physical activity.
- Keeping in regular contact with your group of volunteers and sharing any updates from Re-engage that are relevant to them.
- Following the guidance in your training modules to ensure that your group activity sessions are enjoyable, appropriate and in line with our charitable aims.
This is a voluntary role that will require you to organise the monthly or fortnightly activity groups which usually take place in the same venue.
If you are setting up a new group in your area, it is your role to support setting up these groups, sourcing a venue, arranging an activity, and ensuring activity guests and volunteers are contacted prior to the monthly or fortnightly group activities.
Attendance is not essential at every group but is expected periodically throughout the year. You will need to confirm attendance with our volunteer drivers and activity leads who will arrange pick-ups.
This is a long-term voluntary role, so we are ideally looking for individuals who can commit to volunteering with us for at least 12 months.
We are looking for group coordinators with the following skills and attributes:
- Well organised
- Good conversation skills
- An enthusiasm for making genuine connections with older people in your community
- A friendly, empathetic approach
- The ability to really listen to people
- Patience
- A good sense of humour
- A passion for improving the lives of lonely and isolated older people
- The ability to volunteer with others
- Basic computer literacy (including the ability to use email)
- As one of our valued volunteers, you will receive training, support from Re-engage, and regular communications from the charity.
-
This is a fulfilling and enjoyable role which will enable you to develop your leadership skills, gain valuable experience with a national charity and, most importantly, connect with lonely older people and make a real and lasting difference to their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
-
Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
-
Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
-
Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
-
Provide information on a range of topics related to deafness and hearing loss.
-
Help us to find supporters and donors by talking to people and providing information on supporting us.
-
Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Become an activity lead
As a volunteer activity lead you will run a local Re-engage group who meet on a monthly or fortnightly basis. You will deliver or facilitate regular physical activity sessions for people aged 75 and over in community centres, pubs or church spaces.
This is a flexible role and each group will host activity guests, along with our volunteer drivers who pick up and drop off our activity guests.
Activities can vary from boules and skittles, dancing or singing, or coming up with your own activity to get people moving. In some groups we may have another person coming in to run a specific class so we would ask you to facilitate this and support the activity guests who are attending on the day.
You will be required to complete a DBS check for this role, for which Re-engage will cover the cost.
Tasks include:
- Facilitating or delivering an inclusive activity with the focus on physical health and social wellbeing.
- Making activity guests feel welcome to the groups and ensuring people can participate in the activities. Activity groups are coordinated by a volunteer group coordinator.
- Following the guidance in your training to ensure that your group sessions are enjoyable, appropriate and in line with our charitable aims.
Your role as an activity lead will be to plan and deliver a session that is achievable for all the activity guests attending. Your session should be inclusive, fun and safely delivered to activity guests. Group activities can stay the same or change on a monthly or fortnightly basis.
This is a long-term voluntary role, so we are ideally looking for individuals who can commit to volunteering with us for at least 12 months.
We are looking for activity leads with the following skills and attributes:
- Well organised
- Good conversation skills
- An enthusiasm for making genuine connections with older people in your community
- A friendly, empathetic approach
- The ability to really listen to people
- Patience
- A good sense of humour
- A passion for improving the lives of lonely and isolated older people.
- The ability to volunteer with others
- Basic computer literacy (including the ability to use email)
- As one of our valued volunteers, you’ll receive training from Re-engage, and support and regular communications from your group coordinator. This is a fun and rewarding role which will enable you to connect with lonely older people and make a real and lasting difference to their life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.
Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc
Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.
How does this role make a difference?
All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online. Clients without IT skills are hugely disadvantaged. This role provides clients with support, helping them to overcome initial fears or learning barriers. With increasing confidence, they will be able to access the internet independently.
Who will you be helping?
Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.
What will you be doing?
- Meeting clients and carrying out weekly, one-to-one coaching sessions
- For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email
· Helping new clients to complete an IT Initial Basic Skills Assessment
What are we looking for?
- Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.
- The confidence and willingness to work closely with clients and actively approach them where required.
· You have some experience assisting or coaching others.
· You are patient, a good listener and have the ability to motivate others.
· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.
What is the time commitment?
We are looking to have open access sessions for clients twice a week, days will depend on your availability. one-to-one sessions can be arranged to fit with these days.
We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role. Volunteers find this goes very quickly!
How will you be supported?
· There is ongoing support by the Learning and Employment Manager.
· Free access to a range of e-learning modules on the Centre’s online e-learning platform
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.
What is the recruitment procedure?
Application form> Informal interview> Ideally two reference checks> DBS check> Trial period
The client requests no contact from agencies or media sales.