Education Manager Jobs in Birmingham, West Midlands

Who we are:

The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.

We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.

The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.

What we can offer you:

• Auto-enrolled Pension Scheme
• 25 days annual leave plus bank holidays
• Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
• Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
• Healthcare Cash Plan
• Life Assurance at 2 x base salary
• A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
• Access to a 24-hour Employee Assistance Programme & counselling programme
• Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!

Who we are looking for:

A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.

Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.

This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required. 

This role will also deliver general administration and data processing as required. 

To view the job description, please click here.

Where you will be working:

Home based, with occasional travel when required.

How to apply:

• To apply for this role please click the Apply button below
• When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.

Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.

We are an equal opportunities employer.

We are recruiting a full-time Funding Officer working across Birmingham & Solihull on a fixed term contract up until December 2024. 

You’ll be part of a team of 6, led by two Funding Managers and working alongside 3 other full time Funding Officers, as part of The Birmingham & Solihull patch which works within a larger Midlands team.

Ideally you will live in or near to Birmingham and have an excellent knowledge of the city. This role is classed as mobile working which means you will be expected to work from and visit several locations across the area, including your home. The ability to drive and have access to a vehicle is therefore beneficial, although not essential.

• You will assess applications for funding and manage grants using local knowledge, best practice, thematic expertise and the experience of customers and stakeholders to improve our grant making and inform our decision making.
• You will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
• You will also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
• Being responsible for a pipeline of projects you will need to understand and respond to the diverse needs of our customers by providing advice and considered feedback and be willing to have challenging but constructive conversations.
• You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, support organisations to deliver their projects and measure their impact.

You will also need to work within the Fund’s policies and procedures and the necessary legislation, in a way that is in line with our vision and principles.

You will represent the Fund within your local area, including at funding fairs and external meetings, creating opportunities for people to come together. You will share learning from your role with other colleagues so that we can maximise our impact.

Interview Date: Week commencing 3rd June 2024

Location: Hybrid working with regular travel to locations across Birmingham & Solihull

Essential criteria

• Relational skills: Ability to build and maintain effective relationships with colleagues, community organisations and other stakeholders at various levels, with a strong commitment to equity, diversity and inclusion.
• Analytical skills: Ability to absorb a wide range of information and to make judgement-based decisions with confidence, to challenge when appropriate and manage risk.
• Organisational skills: Ability to use your initiative and manage your own workload with minimal supervision, dealing with competing priorities and deadlines and demonstrating strong self-organisation and prioritisation skills.
• Communication skills: Strong listening, written and verbal communication with an emphasis on report writing for assessment purposes.
• Values driven and passionate about the Fund’s purpose.

Desirable criteria

• Lived experience or working knowledge of the needs and priorities of communities across Birmingham and Solihull and the local third sector.
• Sound IT skills and the ability to learn detailed processes.
• Understanding of financial planning, ability to analyse accounts and numerical data and to identify and manage risk.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

My client is a leading and pioneering UK health charity. From education to prevention, support and counselling to political campaigning, they deliver a wide range of services to people across the country.

Currently in the middle of a major transformation programme, they are keen to secure some additional resource for the busy finance team that can lead them through year end.

Key responsibilities will include:

• Preparation of year end statutory accounts – financial reporting and analysis, trial balance, P&L and balance sheet.
• Working with finance colleagues on information required for internal and external stakeholder reporting.
• Responsible for preparing analysis to support the statutory disclosures.
• Handling external audit queries with auditors.

The successful candidate will be fully qualified and have experience of preparing accounts for year end in the charity sector. A good level of Excel and practical, can-do approach are also essential.

This role has been assessed as inside of IR35. With flexible office working practices, this role can be delivered fully remote.

We are seeking a well organised individual to support with the management and development of our foundations, grants and trusts work.

As we enter our seventh year as a charity and our work established within West Wales, we are now getting set to fulfil our mission that all children, wherever they reside in Wales, should be able to access the right support, at the right time.

Our new Foundations, grants and trusts officer will Work closely with the fundraising Officer and wider team and be able to guide and navigate their way through the various ways we need to engage with, apply to and subsequently report back to trusts and foundations; large and small.

The role is offered full or part-time and with the flexibility of office based in Pembrokeshire or working remotely from anywhere within Wales. The role will support our work across Wales and will have regular travel around the country and to meetings in our Pembrokeshire Centre.

The salary is in line with the BITC job framework - minimum of £22,770 per annum regional and £25,875 per annum London office based. 

The location is flexible - across the UK - homebased or based out of a BITC office with a hybrid approach.

The responsibilities include: 

• Undertaking project management, including coordinating the team
• Tracking, monitoring and evaluating engagement with our inclusion campaigns via internal systems including Salesforce and Power BI
• Supporting the team with primary research, literature reviews of secondary sources and analysis of numerical data
• Developing content such as toolkits, factsheets, blogs, slide decks, case studies and other knowledge-based content to support businesses to engage with and implement campaign asks
• Managing internal and external stakeholder relationships
• Managing the Employment and Skills Twitter channels, posting content and driving engagement
• Using your own initiative to anticipate and vary the effort needed to meet internal and external deadlines
• Supporting on all aspects of delivering events, including occasional presenting

The successful candidate must be willing to undertake some travel within the UK, up to once a month.

Closing date - Sunday 19 May 2024 at midnight 

Interviews on Tuesday 28 May 2024 

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

 

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

 

X

Experience of working with a wide range of professionals to access needs led intervention. 

 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

 

X

An understanding of the issues facing refugees during integration to a new community. 

 

X

Good knowledge of the services available to support refugees. 

 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

 

X

Good organisational and monitoring skills, with the ability to prioritise. 

 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

 

X

Ability to lone work and complete delegated task with own initiative. 

 

X

Ability to be flexible to the needs of the organisation. 

 

X

Enthusiasm and willingness to agile working and outreach activities.

 

X

Ability to speak a community language

X

 

Good local knowledge

X

 

OISC (Office of Immigration Services Commission) regulated 

X

 

Experience of providing outreach support to families in their home and in community settings

 

X

Car driver 

X

 

Head of Marine Conservation 

Salary: up to £48,000 per annum  

Location: Flexible home working  

Full time (35 hours per week)  

Permanent contract 

Closing date for applications: 2nd June 2024  

First interview: 12th June 2024  

Second interview: 21st June 2024 

About our client  

Our client are a federated movement of 46 charities, supported by a central charity, the Trusts. Together our client have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision for nature in recovery, with abundant, diverse wildlife and natural processes, creating wilder landscapes where people and nature thrive. 

Our client have restored and care for some of the most special places for wildlife in the UK. Collectively they manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. They undertake research, they stand up for wildlife and wild places under threat, and they help people access nature. 

Our client have been one of the lead organisations in marine conservation in the UK in the last 20 years. They played a significant role in the introduction of the world leading Marine and Coastal Access Act and have helped deliver the UK network of Marine Protected Areas. Collectively as a federation The Trusts are the biggest marine NGO in the country. You would be joining a world leading group of passionate and knowledgeable group of marine practitioners. 

The next few years will be critical in determining what kind of world they all live in. They need to urgently reverse the loss of wildlife and put nature into recovery at scale if they are to prevent climate and ecological disaster. They recognise that this will require big, bold changes in the way The Trusts work, not least in how they mobilise others and support them to organise within their own communities. 

About You 

Are you looking for an exciting new opportunity and the chance to work at one of the UK’s best-loved nature charities? They are looking for someone with the drive, and experience of high-level advocacy and facilitation skills to lead generating and implementing appropriate policies that will drive change. This is an exciting opportunity for an innovative, capable, and passionate leader who understands both nature and people. You will need to be able to inspire politicians, funders, the media, developers and communities. 

As Head of Marine Conservation, you will lead the delivery of the movements’ ambitious response to the current climate and nature crisis at sea. 

You will need to enjoy working in a fast-paced environment, be organised and resourceful, have great attention to written detail as well as confidence in public speaking. They need these skills to come through in your clear passion for their cause. You will be part of a tight and dedicated central policy team. You will need to have excellent collaboration and facilitation skills and always strive to ensure that everyone can come together effectively across the movement of The Trusts to achieve their new and exciting vision. 

They are interested in someone who is able to demonstrate experience of working with political adversaries and has no fear of engaging in robust discussions on the future of environmental law and a reverse in the destruction of their biodiversity. 

They need someone who has knowledge of the UK’s marine environment, the marine planning system and marine protected areas. Experience of out reach and advocacy efforts which has resulted in the public and decision makers calling for the restoration of their marine environment 

They are particularly interested in someone who has experience of working with the House of Lords, backbenchers, and the shadow front bench. 

The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, we are not judgmental and are inclusive. They particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities. 

The Trusts are committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible. 

JR008000

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults or young people in an addictions or social care setting. We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Hidden Harm/Family Practitioner.

Right now, we are looking for someone like you to join our enhanced substance misuse family safeguarding team in Birmingham which specialises in reducing the harms caused to young people and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown.

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver a new family model within Birmingham working closely with substance misuse treatment providers, and Childrens Health and Social Care. You will deliver specialist interventions as part of our intensive family support programme exploring risk factors such as substance use, parental mental health and reducing parental conflict. This will be delivered through 1:1 support, 5 step focused sessions, education groups, family support groups; and accredited parenting programmes including M-PACT. Applicants must be committed to attending training for parent training programmes, as well as contributing to the delivery of hidden harm and FASD training to professionals across Birmingham.

We are looking for an enthusiastic and dynamic person to help develop this service and expand the family support options to support complex families in Birmingham with the aim of improving outcomes for all family members affected by parental substance misuse.

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

Fundraising Officer

Location: Remote
Contract Type: Permanent
Salary: Circa £34,000 per annum, depending upon experience
Hours: Full Time, 37 hours per week, Flexible

Who we are
In the echo of history's whispers, there exists an organisation that transcends time - The Commonwealth War Graves Commission. The battlefields of these world wars are largely gone, but our cemeteries and memorials remain as a moving reminder of the events that took place there.
The Commonwealth War Graves Foundation (CWGF) is the charitable arm of the CWGC. The CWGF highlights the work of the CWGC through projects that engage new audiences and find innovative ways to involve the community - through education and outreach, voluntary activity, arts and heritage projects, local research and partnership working.

What you'll be doing
We have a grand opportunity for someone looking to grow their charity experience - As our Fundraising Officer, you'll generate income by creating exceptional written applications and reports. To do this, you'll dive into research, keeping tabs on all fundraising opportunities, as well as crafting strong grant proposals, which is a key aspect of this role. You'll also need to bring in new corporate supporters by building new relationships/sponsorships as well as maintaining existing ones.

In this dynamic team, you'll plan costing, and execute various activities for a charity experiencing an invigorating period of expansion. The role encourages autonomy for you to help move the foundation forward, giving you visibility to own it by working with different people within the organisation to help our foundation grow.

What you need to have

• Experience of securing significant income from partnerships with trusts, corporates, and/or foundations
• Organised, independent, easily multitask, good timekeeping, and deadline-driven
• Excellent communication/customer skills, especially with internal and external stakeholders
• Able to build strong and meaningful relationships
• Experience of working with databases

What we offer

• 25 days annual leave, rising by 1 day per year of service up to a maximum of 30
• Flexible working options

• Paid public holidays and paid office closure between Christmas and New Year
• Flexible working arrangements
• Generous Pension Scheme, with CWGC contributing up to 15%
• Life Assurance
• Employee Assistance Programme
• Cycle To Work & Electric Vehicle schemes
• Shopping Discounts
  
  

How to Apply
Apply via our Career Portal by clicking the 'Apply Now' button.

As this is an active role, we will be interviewing as we go along, and the role will close when we have an offer accepted by a preferred candidate.

We value the differences that a diverse workforce brings. We're committed to creating an environment where everyone's treated with dignity and respect. We won't discriminate against gender, colour, nationality, ethnicity, age, sexual orientation, or religion.

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

 

 

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

 

 

 

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________

OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

We’re looking for an experienced Governance Officer, who can plan and organise meetings of our trustees and ensure accurate records of those meetings in line with Charity Commission guidance and requirements.

JR008001

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults or young people in an addictions or social care setting. We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Hidden Harm/Family Practitioner.

Right now, we are looking for someone like you to join our enhanced substance misuse family safeguarding team in Birmingham which specialises in reducing the harms caused to young people and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown.

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver a new family model within Birmingham working closely with substance misuse treatment providers, and Childrens Health and Social Care. You will deliver specialist interventions as part of our intensive family support programme exploring risk factors such as substance use, supporting affected adults such as Kinship carers, supporting mental health and reducing parental/family conflict. This will be delivered through 1:1 support, 5 step focused sessions, education groups, family support groups; and accredited parenting programmes including M-PACT. Applicants must be committed to attending training for parent training programmes, as well as contributing to the delivery of hidden harm and FASD training to professionals across Birmingham.

We are looking for an enthusiastic and dynamic person to help develop this service and expand the family support options to support complex families in Birmingham with the aim of improving outcomes for all family members affected by parental substance misuse.

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. 

Independent Advocate

Job title: Independent Advocate – supporting parents and adults with learning disabilities.
Contract Type: Permanent
Hours: 37 hours per week, working Monday to Friday.
Salary: £23,069 – £23,280 per annum depending on experience and qualifications.
Place of work: Birmingham, You will be based at CASBA’s brand new fully accessible office in Selly Oak. The role requires you to work in service users’ homes and community venues.

About us

CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.
Our team are passionate about the difference we make and are now looking for someone to join us as an independent Advocate.

What we are looking for

We are looking for someone who cares as much as we do about getting the voices of people with learning disabilities heard and their rights accepted. This pivotal role supports and champions people with learning disabilities during pregnancy and on becoming new parents to develop good parenting skills to ensure their children receive the appropriate support they need. You will enable people to make informed choices about decisions by providing them with accurate and accessible information, including the setting up and facilitating of workshops, training, groups, and activities.

You will also provide advocacy to ensure people with learning disabilities can secure their rights and entitlements, maximise their income, deal with crisis and work to prevent it, access services and the community, and be valued as citizens.

About the person

You will have:

• experience of working as an advocate in various settings ensuring their voices are heard and rights are accepted.
• experience of supporting people to navigate challenges they face and access appropriate services.
• understanding of issues faced by parents with learning disabilities and a commitment to promoting inclusivity and diversity.
• ability to work using own initiative, prioritising work, case management and time management.
• excellent communication skills with the ability to adapt communication depending on the needs of the person.
• ability to work independently and collaboratively as part of a team setting.
• As part of your professional development in the role, the successful candidate will be supported to complete Advocacy qualifications as appropriate.

Why us

This is an exciting time to be joining CASBA, we have an ambitious five-year strategic plan and we have moved to fully accessible offices. We rebranded last year and have many exciting projects and partnerships on the horizon.

Citizens are at the heart of our work and CASBA is making an amazing impact in our local community. Join us to be part of it.

What we offer

We offer hybrid and flexible working, including the opportunity to work compressed hours and if required term-time only options, depending on the role. We also offer a generous holiday allowance (up to 30 days). Entitlement increases with service, and pension contributions.

Equal Opportunities

We are an equal opportunities employer and welcome applications from all sections of the community and people of all ethnicities and backgrounds, including people with disabilities.
We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.

If you would like a conversation about the role before you apply, especially if you feel you don’t meet all the requirements, please call us to discuss. We know that certain sectors of society count themselves out of applying, so please give us a call before you do that.

To Apply

Please click apply now to complete our short application form and to submit your CV.
CASBA is an advocacy charity in the south Birmingham area. We make sure the voices of people with disabilities are heard and their rights accepted. We empower people with disabilities to speak up for themselves or advocate on their behalf when needed.

Closing date: 18-05-2024

You may also have experience in the following: Community Outreach Specialist, Client Advocacy Coordinator, Social Justice Advocate, Peer Support Specialist, Empowerment Advocate, Community Engagement Officer, Advocacy Liaison, Supportive Services Facilitator, Public Policy Advocate, Outreach and Education Coordinator, Client Rights Advocate.

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