Education support volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsibilities:
- Visit veterans, provide companionship, read, play games, or assist with non-medical tasks.
- Visit to offer friendly conversation and emotional support to veterans who live in assisted living or long-term care homes
- Support veterans with small home projects, yard work, or safety modifications.
- Deliver food to homebound or disabled veterans.
- Help veterans in transition to civilian careers by assist them in Resume Writing & Job Coaching.
- Observe and understand the physical, mental, and emotional needs of veterans.
- Encourage and assist veterans to maintain their independence where possible.
- Support engagement in social activities or hobbies to promote well-being.
- Assist with educational goals or mentorship for younger veterans.
- Help organize or run events on Veterans Day, Memorial Day, etc.
The Sociological Review Foundation, a registered charity that exists to advance public education on the subject of sociology and related disciplines, is looking to appoint an individual to join the Board of Trustees during an exciting time of organisational growth and development. We are looking to appoint a trustee with experience in fundraising, partnerships and marketing/enterprise development.
What We’re Looking For
We are inviting expressions of interest from individuals who bring experience in one or more of the following:
· Fundraising, philanthropy or donor engagement
· Corporate or academic partnerships
· Social enterprise or charity income generation
· Marketing or strategic communications in the non-profit sector
Your responsibilities as a trustee will include the following:
● To work with other trustees to ensure that the Foundation complies with its articles of association, pursues and works within its mission and charitable objectives, functions within relevant legal and financial requirements, and applies its resources exclusively in pursuance of its objectives
● To provide guidance on the Foundation’s fundraising, partnership and income generation strategy in collaboration with the Deputy CEO Fundraising
● To support the development of sustainable funding models and strategic growth initiatives
● To offer insight into market positioning and audience engagement
● To be aware of, and conform to, the responsibilities of a trustee and company director
● To participate in at least three Board meetings each year, as well as the Annual General Meeting. Some of these meetings will take place on Zoom, others in person (in London or other cities in England)
● To commit up to one hour per week on average to the role, including Board meetings
● To play an ambassadorial role and promote the Foundation
● To act in the best interests of the charity and to comply at all times with its policies and procedures.
This is not a paid position; however, travel and any childcare expenses while on trustee business will be covered in line with our expenses claim policy.
Previous experience as a charity trustee is desirable but not essential. You will receive training on the duties and responsibilities of trustees at the beginning of your appointment.
To apply, please send your CV and a one-page covering letter to Operations Director Attila Szanto, outlining your interest in the role and what you feel you would bring to it. The deadline for expressions of interest is Friday 15 August 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Law Support Officer (remote position)
Role: Volunteering position for 2 hours a week (across 2 mornings a week)
Scope:
Along with all other staff, the worker may be required to:
a) carry out legal research of case outcomes, providing brief (approximately 200 words) case summaries in civil law, criminal law and family law.
b) assist with the general day to day administration (including providing case updates to clients and other third parties, drafting of documents and helping to create and update a monthly newsletter)
c) supervise and mentor student volunteers;
d) support the Centre in contact with the public, legal practitioners and other community sector organisations;
Organisation Summary:
Central and Direct Law Advice Centre promotes social justice through:
• providing legal advice, legal services and education to young people and people struggling to afford typical legal fees, and to groups who advocate for them
• participating in activities which reduce inequalities and administrative and social practices that impact on disadvantaged people.
Statement of Shared Philosophy and Values:
To achieve its purpose, Central and Direct Law:
• is committed to reducing social inequities for people striving and maintaining their
rights
• works with clients so they can assert their rights
• focuses on preventative measures
• seeks new and better ways of providing legal services to clients
• is flexible in its service so that it remains responsive to changing social needs
• advocates for the public interest through issues which affect the wider society or
significant sections of the society
• uses its resources efficiently and effectively
Expiry Date:
Rolling
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.
As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.
Areas of expertise we are prioritising
We are especially seeking trustees with expertise in one or more of these areas:
- Fundraising Strategy:
- Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
- Supporting the development of a Fundraising Policy and Plan of Action.
- Building and maintaining relationships with funders and commissioners.
- Human Resources:
- Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
- Advising on good practice in staffing and HR matters.
- Supporting the development, and review of, HR policies and procedures.
- Legal and Policy:
- Guiding on relevant legal and policy matters, including contracts and governance.
- Organisational Strategy:
- Supporting Senior Management Team to shape our strategic direction and plan for implementation.
- Secondary and Further Education:
- Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.
IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.
Responsibilities of Trustees:
- Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
- Set a clear and strong strategic direction for the organisation
- Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
- Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
- Make decisions about Bromley Experts by Experience’s policies and strategies
- Be an ambassador for Bromley Experts by Experience, promoting our work and values
What we ask of you:
- Trustee Board Members should expect to serve for a minimum of 12 months.
- Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
- It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
- Board meeting attendance (plus preparation and minutes) every 8 weeks.
- AGM attendance (plus preparation and minutes)
- Supporting our annual Disability Pride event.
- Occasional scheduled meetings with senior staff and/or Chair.
- As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)
Key Skills and Qualities:
- Lived Experience of disability (can be self-identified)
- A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
- Strong organisational skills.
- Experience of how Trustee Boards operate and of effective charity governance
- Accuracy and efficiency with an eye for detail.
- Good interpersonal and communication skills, communicating in a way that is accessible to you.
- Possess and demonstrate integrity, objectivity, accountability, and honesty.
- An effective team worker, contributing an independent perspective.
- Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
- A genuine interest in local communities and people.
- Commitment to Bromley Experts by Experience’s aims, objectives and values.
You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.
We require a DBS Check to be completed for all Trustees.
We are especially seeking trustees with expertise in one or more of the following areas:
- Fundraising Strategy
- Human Resources
- Legal and Policy
- Organisational Strategy
- Secondary and Further Education
What we mean by lived experience of disability:
As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:
- People with physical impairment
- People with visual impairment
- Deaf people
- People with hearing impairment
- People who are neurodivergent
- People with learning difficulties/disabilities
- People who experience mental health conditions/mental distress
- People with long-term health conditions
We recognise that a lot of these impairments are invisible and many people have more than one impairment.
We work to create inclusive and accessible communities in Bromley and beyond to enable Deaf and Disabled people to participate fully in society.
The client requests no contact from agencies or media sales.
We are currently looking for a Volunteer Trustee to join our Charity to further the aims of the organisation, in keeping within its charitable objectives.
Please see attahced Role Description with full details of the role.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
The client requests no contact from agencies or media sales.
Join South Gloucestershire & Stroud College and play an important role in the continued success and growth of an exceptionally good college with outstanding features.
Applications close: 9 a.m. Friday 5th September 2025
Location: Gloucestershire, South Gloucestershire and Bristol
Time commitment: c.15 hours per year
About South Gloucestershire & Stroud College
SGS has three main campuses, Stroud, Filton and WISE, as well as many local community venues. We also have venues in Berkeley, the centre of Bristol, at the West of England Academy of Art and Bristol Zoo Gardens. We welcome around 10,000 full-time and part-time students of all ages each year, with our largest cohort being almost 4,100 16–18-year-olds.
As a regional college, we offer a diverse range of vocational and academic courses in a broad spectrum of subjects, from business to sport, performing arts to media. Whatever our students want to study, there is bound to be a course that suits their needs. Furthermore, SGS has an excellent reputation for delivering work-based programmes, such as apprenticeships, higher apprenticeships, and professional training. If it is a practical course for a chosen career, it is likely that we have a solution.
We are committed to giving every one of our students the best possible education.
Our experienced and professional staff work hard to help our students achieve the right qualifications and develop the skills necessary to move into employment or further study, including into our own higher education provision delivered in partnership with the University of Gloucestershire. We are proud of SGS and committed to making the college the best it can be.
About the roles
South Gloucestershire & Stroud College is seeking to appoint additional Governors who will bring their experience and expertise to the Board, providing constructive challenge and support to help drive the college forward.
Being a Governor in the FE sector is like no other voluntary role. With South Gloucestershire & Stroud College (SGS), you will work as part of the Corporation, led by our experienced Chair, Matt Atkinson, in overseeing the strategic direction and pace of the college. Our Governors ensure effective oversight of a high-quality and economically focused curriculum offer, while ensuring organisational finances are well-planned and risk is well mitigated.
The role offers a fantastic opportunity to join an ambitious and committed Corporation and genuinely have an impact on the future success of the college, its students, and its communities.
Who we are looking for
We are looking to engage professional individuals who care about the role skills play in delivering economic growth and social cohesion, and who can demonstrate a track record of significant and impactful strategic leadership that should underpin this passion and commitment.
This experience can be drawn from a variety of sectors, with individuals bringing different areas of expertise. What matters most is the ability to proactively engage with the Board, contributing to its work through effective challenge, scrutiny, and support in all discussions.
Peridot Partners and South Gloucestershire & Stroud College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidates will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Friday 5th September 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to make a difference to a young person's life? Team Up is seeking dynamic volunteers to help transform the lives of disadvantaged pupils by building confidence, resilience and doubling their expected progress in English or maths.
We are looking for inspirational role models who will tutor Maths or English on one of our school programmes across London. You will be matched with a small number of pupils and provide them with the academic support, encouragement and inspiration they need to get back on track. All our volunteer tutors receive full training, lesson resources and support from a qualified teacher/facilitator throughout their placement.
Practical Considerations:
- You can choose a programme that suits your timetable and location.
- Sessions are between 60-90 minutes and will take place on a fixed day of the week, normally at the end of the school day (between 3-5pm).
- Each programme runs across a 12 week period, usually during term time. You will be expected to volunteer for at least one programme (10-12 weeks).
- Team Up provides full lesson plans and teaching resources.
- This role requires you to undergo a free of charge DBS check, which will be arranged by Team Up.
- Travel expenses up to £15 per session are covered.
If you are looking to make a difference in a local community and find a fulfilling role whilst building your professional skillset, then look no further!
Our volunteers love building a rapport with each pupil, seeing pupil growth, and personal confidence increase across the 12 week programme. By the end of the programme, you will see how the support you give has enabled a young person to not only double their expected progress, but also build long term resilience.
Alongside this meaningful experience, you will also be able to gain access to our career mentorship scheme and attend our employability seminars, as well as receiving a personalised reference upon completion.
This is an opportunity to enhance your CV and improve your employability skills - all whilst supporting young people from low-income backgrounds!
You will receive:
- Full tutor-training, including safeguarding training.
- Ongoing coaching, training and support from an experienced teacher during your placement.
- Lesson observations alongside personalised developmental feedback and logged classroom hours.
- Opportunities to attend employability workshops incl. cover letter writing skills and coding.
We are looking for:
- Enthusiasm and strong grades in English/maths.
- Committed and organised individuals who are keen to develop new skills.
- Individuals who are passionate about social mobility and helping to reduce the education attainment gap.
- Good interpersonal skills when dealing with pupils.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
In partnership with a second, and possibly third Leader, you will lead a Fire (Group) of 8-12 Young Explorers. Social Leader role is to ensure that all young people can develop and thrive on our expeditions. They provide additional support with pastoral care and behavioural management for young people, particularly those facing challenges. Social Leaders will have demonstrable experience of working with young people in residential environments.
We are looking for applicants who are:
- Able and passionate about leading, inspiring, and facilitating sessions with young people.
- Comfortable spending extended periods in remote and sometimes harsh environments.
- Able to commit to all pre-expedition training events.
As a charity, all Leader positions are undertaken on a voluntary basis and Leaders join for the intrinsic value of adventure, education, and personal development of young people.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.





The client requests no contact from agencies or media sales.
Are you committed to driving excellence and innovation? Do you have experience working within practitioners of EPRR Skills and Development?
As a Community of Practice Officer, you will play a vital role in supporting and enhancing a national community of practice. You will focus on specific activities or areas within the community, ensuring that efforts align with national standards and priorities while avoiding duplication.
As a Community of Practice Officer, you will:
- Support the Community of Practice Lead in coordinating the community.
- Focus on specific activities or areas within the community of practice.
- Assist in delivering impactful initiatives and projects.
- Foster collaboration and strengthen professional engagement.
- Champion inclusivity and provide support to community members.
- Contribute to the overall success and development of the community.
As a Community of Practice Officer with responsibility for Skills and Development, you will play a vital role in shaping how specialist volunteers contribute to St John Ambulance's mission, helping to establish and maintain standards of excellence.
For more information about this role, please see the role description.
The closing date for this vacancy is 20/07/2025
Become a Governor at Northampton College and use your audit expertise and shared passion and ambition for education to ensure every student receives an outstanding education.
Applications close: 9 a.m. Monday 8th September 2025
Location: Northampton
Time commitment: Up to 10 hours per month
About Northampton College
Northampton College is a general further education (GFE) college in the East Midlands with over 9,000 students across a range of academic levels studying full- and part-time programmes and apprenticeships.
It operates from a main campus on the outskirts of Northampton in a densely populated, predominantly working-class suburb, a town centre campus and a further campus in Daventry.
Northampton College is one of the highest-achieving colleges in England and the highest-achieving in the Southeast Midlands. National Apprenticeship data has also revealed an overall achievement rate that is substantially higher than the national average.
These ratings cement Northampton College’s position as the leading provider of further education in the Midlands, placing it amongst the very best in the whole country, thanks to a continuing and determined focus on ensuring each individual student reaches their full potential.
About the role
Our Board has a positive and collaborative culture, and our Governors share a passion for educational excellence and a commitment to continual improvement, ensuring the best outcomes for all our students.
Governors are critical to the success of the College, as the support and challenge they provide help shape the College’s mission, vision, values, and strategic objectives, all of which are vital to the College’s continued success.
With a key independent member with audit expertise coming to the end of their respective term of office by the end of this academic year, we seek to appoint a new member to support our succession planning.
Who we are looking for
We are looking to engage a new Governor and we are open to a variety of backgrounds with the expertise, experience, and commitment to play a vital role in the shaping of Northampton College’s future.
We are in particular looking for a financially qualified professional to join our Board and audit committee. We welcome all applications from those with financial experience, whether this be from practice or industry.
Whilst it is not necessary to have previous non-executive/board level executive experience, it is important that you work well within the Board environment and offer the appropriate challenge, security and support the Board and College require.
This is an exciting opportunity to join a group of like-minded individuals who share a passion for the support and improvement of education and the community within the region.
Peridot Partners and Northampton College are committed to safeguarding and promoting the welfare of children and young people, and our client expects all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references before any final offer can be made.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 8th September 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Hardwick Trust is recruiting for charity Trustees
Hardwick Estate is a 900 acre organically-managed Estate and thriving rural community in the South Chilterns near Whitchurch-on-Thames, which is in the process of becoming England's first community-led Estate.
We have recently elected seven Interim Trustees from the Hardwick community and are now seeking three further external Trustees to co-opt onto the Interim board. This Board will steer Hardwick Estate through the transition and into the Charitable Company (Hardwick Trust) including setting up policies and procedures and doing due diligence on the Estate as a 'going concern' in order to receive the gift of land and assets.
We are seeking Trustees with good knowledge and experience in any of these areas:
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Setting up and/or running a complex charity.
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Legal, regulatory and policy issues affecting us as a Charitable Company.
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Good networks with relevant people and organisations that could support us.
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Financial auditing.
In addition it would be desirable if Co-opted Trustees also had any experience in:
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The main fields of the Trust’s charitable objectives: organic land management and environmental protection; public education; and/or delivering affordable housing
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Regulatory and/or policy issues in Estate Management.
The role entails attending 12 meetings per year, with a strong preference for in person attendance. There is no minimum or maximum term but we would expect co-opted Trustees to serve for at least a year.
Please contact us to request an application pack or further information. Applications to be received by 1st September 2025 for interviews in mid September.
England's first community-led Estate, protecting our beautiful land & community and providing organic food, artisan crafts and public access.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background Information
This English School is located in Pablo Nogues. In the past, this school has had to face many problems which have completely changed Silvia's original plan. She began the school with three other teachers through the concept of an affordable school for the children of the town whose parents belong to the working class. However, because the school functions without any funding from the government and because of the economic crisis, the lack of financial support almost forced Silvia to declare bankruptcy because she could no longer pay the teachers. Without change, the school would have had to close but thanks to Armin, one of the founders of Voluntario Global, they were able to find a solution and keep the doors of this invaluable place open. Instead of paying teachers, Armin helped with the creation of a cooperative that will give older students the opportunity to teach younger students with the help of volunteers. So now the school hires their own graduate students to teach in the classrooms and thus gives them the opprotunity to have experience in order to find a formal job.
Why is this project important for the community?
Although there are no professional teachers, the volunteer teachers provide a rich and cultured education. Other English schools are between three to five times more expensive than this one, therefore, parents living in nearby neighborhoods are not able to send all of their children to study English. This is why the school is important for the community; it allows all the children to have the same opportunities and access to education, and it is also a way to fight for social justice. There is a lack of infrastructure, such as running water and paved roads in this particular neighbourhood and it is also known to be “left aside” because the state does not intervene. However, the school helps the families and also the young people of the town, because it also provides a first-job opportunity to students that are more advanced. This allows students to have a disposable income with which they can travel; an almost foreign opportunity to most.
Volunteer’s Role
The volunteers use their knowledge of English to help the students in group classes. The presence of native speakers evidently is very helpful to the children’s learning of the language.
Your role in the school will be proportionate to your level of Spanish and the amount of time you can volunteer for. Consequently, this program is ideal for undergraduate students of modern languages on a year abroad, particularly those interested in teaching. If your Spanish and/or time is limited, you will be able to assist classes.
What can you learn as a volunteer?
Learning is a two-way street because the volunteer also learns through this experience. Their official duties are to assist the teenaged teachers, help them with pronunciation or grammatical rules, correct homework, read and explain to the children the basic elements of the language. Moreover, they can also help the oldest students get ready for international exams. This work allows the volunteer to exchange with people from different cultures, mainly thanks to the mix between communities from various countries of Latin America. Furthermore, teaching is the perfect exercise to learn how to speak to an audience and to get its attention. The volunteer learns to communicate with the youngest children who don't speak English correctly, and is able to learn how to adapt quickly and use other means of communication. Above all, the volunteer is able to create relationships with their students that will go beyond the classroom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK is looking for passionate and knowledgeable KS3 Art tutors to provide educational support and a fun, safe learning environment for young people living with long-term illnesses.
What will you be doing?
- Run tutoring sessions online to support a young person.
- Offer subject area knowledge and expertise related to KS3 Art.
- Help to combat social isolation through fun and engaging tutoring sessions.
- Adhere to safeguarding policies and report concerns to the BFUK Team
What are we looking for?
- Subject Knowledge: Strong understanding of KS3 Art curriculum, skills and specifications.
- Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Reliability: Consistent availability for the agreed-upon time commitment.
- You must be a UK resident and be at least 18 years old.
What difference will you make?
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
What will you gain?
- The opportunity to fight education inequities and make a difference in a young person's life
- Enhanced DBS Certificate
- Safeguarding level one training
- Skill development opportunities and practical experience
Location
- Remote/Online
Time
- 1 Hour per Week
- Duration: 14 Weeks minimum
As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Welcome volunteer, you will be an invaluable part of the Birmingham team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the hub team with duties, and supporting the operation of the Shelter office in their day-to-day business
You’ll act as the first point of contact for our clients, helping to understand their needs and help them access necessary advice and assistance through the duty or appointment services. Being a positive presence in the hub to ensure visitors feel comfortable and welcomed.
This role is an opportunity to make a real difference to the households we assist. You’ll be developing your own knowledge and skills to assist local people with a range of housing issues as well as providing practical guidance and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community.
Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments)
Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm
Location: Shelter Birmingham, 38 The Priory Queensway, Maple House, Birmingham, B4 7LA
Supervised by: Volunteer Coordinator
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.
As a Welcome Volunteer, you’ll be supporting the day-to-day work of Shelter’s Advice Team as they provide advice and guidance to the people visiting the Birmingham hub.
Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering.
We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the advice we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.
Main Tasks include:
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Greeting people who come to the office and aiding in Reception
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Communicating with clients via phone and email to share updates on their case and to gather information.
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To obtain feedback and service user consents
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Signposting clients to relevant services and providing useful information.
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General tasks (e.g. photocopying, scanning, and filing).
Skills and experience required:
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Good communication skills and the ability to understand the needs of our clients.
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The ability to speak Somalian or Arabic would be helpful, but certainly not essential
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Interest in housing issues; welfare benefits; debt; community care
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The ability to work as part of a team and value and communicate effectively with others
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Confident using Microsoft Office, including Outlook, Excel, Teams and PDF documents to a good standard
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Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection
To enable you take part in this opportunity Shelter will:
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Provide a volunteer pack including a Handbook and all Policies and Procedures.
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Provide an induction into your role
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Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training.
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Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy.
Benefits of Volunteering with Shelter
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Supporting Shelter in our fight against bad housing and homelessness.
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Gain valuable work experience and enhance your CV.
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Meet new people and be part of a great team.
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Build your confidence and develop transferable skills.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Since 2002, we’ve delivered a structured, high-impact, programme of mentoring, a paid internship, skills masterclasses, and workplace visits for young people from under-represented backgrounds.
Our programme empowers them with new-found skills, confidence, aspirations, and support networks, boosting their life outcomes. It also enables employers to engage with and shape future talent, adding value to their organisation, and make a positive difference in their local communities.
Our values
Our people are committed and passionate about changing the lives of young people. Our organisational values underpin how we work and are at the core of everything we do.:
· Trust
· Bravery
· Collaboration
· Empowerment
· Inclusion
We have 40 colleagues across the UK, and strong collaboration across a remote working environment is critical to our success. We champion flexibility and wellbeing, and strive to be a positive place work, both in terms of our mission and our culture.
Our impact and growth
Across the UK in 2024 we supported 4,238 young people across our two programme cohorts, with 4,395 volunteers supporting them. We worked with 374 employers to provide mentors and summer internships in 2024 and have 194 school and college partners.
Thanks to the support of our network, we’re able to have the following impact for young people:
· 99% of programme graduates go into higher education, apprenticeships or work
· 90% of students said they felt more confident than before the programme
· Career Ready alumni have a professional network twice the size of their non-programme peers
· 90% of students rated their career skills a strength following their paid internship
Following a challenging couple of years in the charity sector and wider economy, we have just closed the 2024/25 financial year in a more positive position. We are set to embark on a new 2025-30 strategy which focuses around 4 key pillars:
· Income sustainability
· Digital enablement and adoption
· UK programme alignment
· People & Culture
We are looking for further brilliant people to join our Board of Trustees and help us excel our new strategic focus.
About the role
Role purpose
As a Trustee you will make a significant contribution to creating empowering opportunities for young people from under-represented backgrounds.
The role of the Trustee is to ensure that Career Ready is carrying out its purpose, as set out in the Memorandum and Articles of Association, and that it complies with the law.
Trustees must always act in the best interests of Career Ready, with reasonable care and skill, whilst also ensuring it is accountable. They must also ensure that Career Ready manages its’ resources effectively and sets the forward direction of the organisation.
Main responsibilities and accountabilities
· Ensuring that Career Ready functions within the legal and financial requirements of a Charitable Company
· Account for the work of Career Ready to Companies House, The Charity Commission, OSCR, funders
· Managing risks, protecting assets (reputation) and people
· Ensuring that Career Ready strives to achieve best practice in all aspects of its work
· Determining the overall policy and direction of the Charity
· Fixing the annual budgets and approving accounts
· Recognising and dealing with conflicts of interest
· Appointing the Chief Executive Officer when required
· Agreeing strategic and work plans
· Collaborating with members of the senior management team in the development of strategic plans
· Hearing membership appeals against the decisions of the Chief Executive Officer
· Ensuring that Career Ready maintains and complies with a policy of equal opportunities in respect of staff, members and stakeholders
· Act as a champion and ambassador for the work of Career Ready
Person Specification
We are looking for 3-4 Trustees who have:
· A commitment to the mission of Career Ready
· An understanding of the legal duties, responsibilities and liabilities of Trusteeship
· Integrity
· Sound judgement
· Strategic vision
· A willingness to contribute ideas and challenge
· Willingness to actively participate in developing the senior leadership team through sharing of skills and expertise
As part of this recruitment exercise, we aspire to have greater Trustee representation from the following sectors/areas of expertise:
· Digital/technology/systems
· Comms/marketing
· Fundraising
· Finance
· Government/Policy
· Operations
In addition, we welcome applications from individuals from underrepresented groups, to align with the diverse range of young people we serve, for example, lived experience of social mobility.
Commitment
We’re looking for trustees who aren’t just interested—they’re invested. Our ambitions are big, and we need people who have the capacity and motivation to engage with us in achieving these.
At least four meetings per year plus AGM. Usually held in person in London/other locations with opportunity to join remotely.
Up to three-year initial term.
Invitation to join Career Ready team at annual All-Colleague event.
Encouraged to support and participate in Career Ready events.
Opportunities to join and influence other projects and governance committees.
Timetable
Applications close at 5pm on Thursday 31st July.
Please note that the closing date may be brought forward if we receive strong applications.
The client requests no contact from agencies or media sales.