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Art Explora is seeking a full time Community Programme Coordinator to lead on the day-to-day running of the Community Programme in London, working closely with Art Explora’s Community Programme Manager and coordinating programme volunteers.  

Art Explora is a non-profit arts organisation founded in the UK in 2021. Our mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts. We increase access to arts and culture through innovative programming, new forms of engagement and by taking cultural projects into the heart of communities, schools and care settings. We believe in building connections through the arts. 

On the Community Programme we work in partnership with care settings, such as care homes and hospitals, to connect people in care with art and creativity. Working with volunteers, artists and musicians, we share the joy of art to combat loneliness and isolation. Our main programme strand is Arts at Home, supplemented by music sessions, Music at Home, delivered in partnership with Spitz Music, and arranging trips, Art Explorers At…, for residents to visit museums, galleries and theatres.

During Arts at Home sessions, volunteers introduce residents to a variety of artworks, accompanied by open-ended questions and thought-provoking prompts designed to spark conversations and connections within care settings. Our aim is to bring residents together to encourage independent thinking, combat loneliness, improve their wellbeing, and to experience arts and culture just as everyone should have the right to.

We are seeking a Community Programme Coordinator to support the day-to-day delivery of the programme and work closely with the Community Programme Manager to expand our offer. 

Key Responsibilities

• Programme administration including but not limited to being the first point of contact and managing the volunteering inbox, processing expenses, sending weekly confirmation emails to volunteers and a monthly newsletter, and inputting monitoring data 
• Delivering and facilitating Arts at Home, and other community programme sessions 
• Support planning and delivery of trainings and events for volunteers – volunteer inductions, volunteer social events, and volunteering bespoke trainings 
• Coordinate ‘Art Explorers At’ trips to cultural venues 
• Increase knowledge within the team with research and advocacy of best practice 
• Contribute to marketing and messaging of the Community Programme through AE’s website and social media
• Lead on development of select programme areas, as required 
• Work closely with the CPM to explore and build partnerships with new care settings 

Who we are looking for

• A team spirited, organised, proactive and reliable individual 
• A passion for engaging new audiences through arts and culture 
• A good knowledge of arts engagement practice and leading organisations in this field 
• Ability to respond to challenges with flexibility, positivity, and to be solution focused 
• Proven experience of working with volunteers including recruitment, training, logistics and personal management 
• A confident communicator (oral and writing), with an ability to work with a wide range of stakeholders and partners 
• An interest in working directly within the care sector 
• A proven track record of data monitoring and administrative support 
• Desirable to have experience establishing or working with a volunteer management system
• The Project Coordinator will be required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment. 

Find out more

We will be hosting an information session about the role on Friday 10 October at 12.30pm. To attend, please complete the Microsoft form and we will send you the link to join on the morning. (Link to the form is available on the Role Description attachment). 

If you are unable to attend the session but would still like to find out more before applying, please get in touch with Stephanie O’Neill-Winbow, Community Programme Manager. (Email address is available under 'How to apply' information)

Community Fundraiser - Home Counties

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Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex. 

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Key Responsibilities: ​

• ​Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​

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Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

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If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

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​We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.​​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 06th November 2025

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We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

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Donor Support Officer (Maternity Cover)

Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP  

Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.

Hours: 30 hours per week  

Contract: Fixed Term Contract

Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).   

Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.  

About the Role

The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally. 

Key responsibilities

 ·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.

· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences. 

· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate

· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.

· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.

· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.

· Issue written and / or oral ‘thank you’ communications to members and donors.

· Stock management of member magazine resources and place orders with suppliers.

· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.

· Support with the co-ordination and administration of member-only events such as AGM.

· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.

· Maintain awareness of trends in the fundraising sector – particularly membership.

About You

· Highly organised with excellent attention to detail 

· Able to manage multiple priorities in a busy environment 

· Confident using Microsoft Office, especially Excel and Outlook 

· Strong communication skills and able to work independently 

· Experience in the charity sector is desirable 

What We Offer

· A chance to make a real impact in local communities and the natural environment 

· A supportive and inclusive team culture 

· Flexible working arrangements 

· Opportunities for professional development 

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.  

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic. 

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation.

As Deputy Director of Audiences, you will play a pivotal role in defining and delivering our ambitious audience strategy, with a strong focus on engaging people under 35 and expanding our reach through a bold, innovative digital content programme.

You will lead the charge in:
• Bringing the Globe to audiences everywhere through compelling storytelling, and impactful data.
• Creating a vibrant, inclusive and inspiring welcome to everyone who interacts with our work.
• Elevating our profile nationally and internationally, with coverage that deepens our global presence.
• Develop our offer to cultural tourists visiting our iconic venue.
• Work with the Director of Audiences to unlock new opportunities, from creative brand partnerships to major commercial ventures - both onsite, offsite, and online.

Your portfolio will span every touchpoint of the Globe’s audience experience. You will oversee and inspire teams across visitor and online experience, ticketing, retail, digital engagement, brand and design, marketing, data and insight, press and media relations, and external affairs. Together, you will create seamless, memorable, and transformative experiences for every visitor, viewer, and digital participant. 

We are looking for a leader who combines a love of collaboration among teams with operational excellence - someone with the creativity to innovate, the rigour to deliver, and the influence to inspire. This role is about shaping how the Globe is seen, felt, and experienced by the world. If you are ready to bring ambition, insight, and imagination to one of the most exciting cultural organisations in the world, we would love to hear from you.

Vision: Home-Start believes every parent should have the support they need to give their children the best possible start in life. Main purpose of job: To support Home-Start Southwark’s administrative and operations functions, enabling us to provide the best possible support to families with children under 5 in Southwark and Lewisham. 

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Want to lead a high-impact, mission-driven team supporting over 1,000 young people each year?

Spiral Skills is looking for a dynamic, strategic leader to take on a central role in our growing team.

As Head of Programmes, you’ll oversee and scale our youth services across our school employment programmes, career coaching and Changemaker youth leadership programme.

This is more than a delivery role, it's a chance to influence policy, build partnerships, and help expand our impact.

As our Head of Programmes, you will:

• Shape and oversee our growing portfolio of youth programmes
• Provide strategic leadership across employability, outreach, and advocacy initiatives
• Lead and inspire a talented team of staff and facilitators
• Embed safeguarding and trauma-informed practice across all programmes
• Build strong partnerships with schools, funders, community organisations, and employers

What we’re looking for:

• Track record of leading youth or education-to-employment programmes
• Experience in staff management, safeguarding, and programme development
• Skilled external representative and partnership builder
• Deep commitment to youth voice, equity, and systemic change

You’ll lead a talented team of Programme Managers and youth workers, all working to ensure every young person is motivated, equipped, and excited about their future.

Location: Tulse Hill – hybrid (2 days remote)

Deadline: Monday 27th October

LGBT Independent Domestic Violence Advocate (IDVA) Birmingham & West Midlands.

Full-time 37 hours per week.

Birmingham LGBT is seeking to recruit a full-time LGBT IDVA covering Birmingham and the West Midlands to ensure that LGBT victims/survivors of domestic violence have access to an IDVA who will offer support, signposting, advocacy, risk management and safety planning.

We recognise the importance and advantages of diverse workplaces and communities, and we acknowledge under-representation in our workforce of Black, Asian and global majority people; people with a Romany or Irish Traveller background, and people with lived experience of migration. We particularly welcome applicants from those backgrounds, identities and lived experiences

The successful applicant will join a motivated and enthusiastic team based at the Birmingham LGBT Centre in central Birmingham.

Salary: £27,506 per year, plus up to 5% matched pension contributions.

Hours: Full-time, 37 hours per week, with some evening and Saturday work;

Annual Leave entitlement: 25 days.

Two-year, fixed-term contract, may be extended subject to funding.

Birmingham LGBT is an equal opportunities employer.

Closing date for applications is 5pm on Tuesday 28th October 2025.

Applications should be sent by email 

Applications will be reviewed anonymously and candidates selected for interview will be invited shortly after the closing date.

Download an application pack from our website. 

For more details or an informal chat about this vacancy, please phone us and ask for your contact details to be passed on to Steph Keeble, Director.
 

Main Duties

 ·Provide independent advocacy and support to LGBT survivors of domestic violence.

·Work with survivors from the point of crisis and offer intensive support to help ensure short-term and long-term safety.

·Maintain multi-agency links and partnerships through protocols and procedures that prioritise the safety of survivors of domestic violence.

·Empower service users by providing them with emotional and practical support, thus enabling them to access their rights, empowering them to make decisions and increasing their life options.

·Inform survivors of full range of civil, criminal and practical options that might increase their safety.

Casework Management

·To advise and support LGBT survivors of domestic violence.

·To undertake advocacy casework, working with survivors following an initial assessment of their needs, working within a structured key-working relationship.

·To provide one-to-one-emotional, practical, legal and advocacy support to survivors through the development of an individual support plan, including risk assessments, safety planning and assistance in accessing other relevant services such as the police, counselling, housing, and legal services.

·To support LGBT survivors of domestic violence who are going through the criminal justice system.

·To develop and maintain good working relationships and links with other agencies, referring service users to appropriate specialist agencies where necessary as part of a support plan and in consultation with them.

·To ensure that any issues in relation to child or adult protection concerns are responded to in line with Birmingham LGBT’s policies and are brought to the immediate attention of the line manager.

·To deliver training on LGBT domestic violence.

·To work within Birmingham LGBT’s policies and procedures.

Monitoring, Evaluation and Information Management

·To participate in the collection and maintenance of information on relevant referral agencies and local services.

·To ensure high quality and effective statistical monitoring is undertaken at all times in accordance with Birmingham LGBT’s procedures.

·To produce monitoring reports as requested by the Office of the West Midlands Police and Crime Commissioner.

·To maintain accurate, confidential service-user records of contact details and interventions, ensuring that personal information is up-to-date and that it is kept secure and confidential at all times in compliance with the Data Protection Act 1998 and Birmingham LGBT’s procedures.

·To ensure that feedback from service users and agencies is actively sought to inform the continuous improvement and development of the service.

Professional Development and Training

·To keep up-to-date with developments in legislation, policy and local and national government initiatives that address domestic violence.

·To attend and prepare for regular meetings with the line manager and to participate in individual appraisals in accordance with Birmingham LGBT’s policies and procedures.

·To attend internal or external training events, meetings or forums, as requested by the line manager and in line with the post-holder’s professional development plan.

·To attend regular team meetings.

·To carry out other duties as may from time to time be reasonably required by the line manager.

·To support colleagues with general duties at the Birmingham LGBT Centre.

Are you a strategic leader with a passion for member engagement and global growth? Do you thrive on turning data into insight and insight into action? Join the Royal College of Radiologists (RCR) as our new Head of Membership and help shape the future of our global community.

As the Head of Membership, in this critical role you will thrive on creating exceptional member experiences, driving strategic growth, and using data to shape impactful engagement.

You will be a visionary leading our ambitious global membership strategy. This is a unique opportunity to shape the future of our membership offer ensuring that every interaction, event, and service leaves our members feeling valued, supported, and inspired. You’ll be an inspiring leader to a talented team, guiding them through exciting growth while supporting their development and helping them thrive in their roles.

What you’ll be doing:

• Driving global growth: Identify new markets, lead international recruitment campaigns, and build strategic B2B partnerships.
• Championing insight: Use data and CRM tools to understand member needs, behaviours, and trends turning insight into action.
• Enhancing member experience: Ensure world-class service across all touchpoints, from onboarding to renewals and events.
• Innovating membership strategy: Shape our membership categories, pricing, and value proposition to remain competitive and compelling.
• Leading with impact: Manage and inspire a high-performing team, fostering innovation and excellence across the membership function.

What you’ll bring:

• Proven experience leading membership recruitment to grow a membership base globally.
• Experience developing and implementing a B2B membership strategy. 
• Experience leading a membership function. 
• Expertise in data-driven decision-making and CRM systems.
• Strong leadership and communication skills.
• A passion for member engagement and continuous improvement.

At the RCR, you’ll be part of a forward-thinking organisation that values innovation, collaboration, and excellence. You’ll have the autonomy to shape strategy, the support to lead boldly, and the opportunity to make a real difference to professionals across the globe.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About the opportunity:

Working closely with the Fundraising Manager and Head of Philanthropy you will support a range of fundraising activities, most predominantly through organising and coordinating fundraising events, such as half-marathons; lead annual fundraising campaigns; in addition to increasing individual giving to the charity through awareness raising and stewardship of regular and one-off donors. This is a fantastic opportunity to gain experience in a range of fundraising activities, working with a passionate, committed and driven team.

Closing date: Sunday, 2nd November 2025
Interviews: Week commencing Monday, 10th November 2025
Start date: Ideally ASAP, or Monday 8th December 2025
Salary: £28,331 per annum (plus London weighting of £2,339 per annum, totalling £30,670, if applicable).
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH.
Occasional travel may be required for the role.

Duties and responsibilities

• Oversee the coordination and administration of annual sponsored fundraising events Action Tutoring engages with, such as the Hackney Half marathon and London 10K, including the promotion of events, onboarding of runners, campaign page creation, encouraging participants to raise funds, organising materials to be sent to runners (e.g. t-shirts) and tracking of fundraising targets.
• Increase our participation in sponsored fundraising events, in London and our regional hubs. 
• Ensure that relevant marketing materials (such as pictures and participants consent to share) are gathered and used to promote events. On occasion be open to travelling to specific events.
• Work with the Fundraising Manager and Marcomms team to ensure that we have strong and appropriate marketing content to support fundraising activity, for example developing supporter communications, evolving our guide to fundraising, maintaining accurate fundraising and donate pages on the website and contributing to the development of our annual impact report. 
• Support the organisation and coordination of fundraising and key profile raising events, such as evening events, Action Tutoring anniversary celebrations or funder breakfasts, through sourcing suitable venues and overseeing logistics.
• Support with other key profile raising events, for example, oversee annual fundraising campaigns, such as the Big Give Christmas Challenge, source new campaign opportunities for Action Tutoring to engage and carry out initial enquiries to determine suitability to apply/engage with. 

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.

Person Specification
Qualifications criteria:

• Previous experience in fundraising.
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
• Creative and ambitious.
• Proactive and tenacious personality; willing to seek out and pursue opportunities.
• Highly organised; able to prioritise, multi-task and manage work to deadlines.
• High computer literacy.
• Adaptable and open to learning and feedback.
• Committed to equality, diversity and inclusion.
• Committed to promoting and safeguarding the welfare of children.

You will likely be more successful in this role if you have:

• Some prior experience of fundraising work. This could be in a paid role, or on a voluntary basis or as part of work experience.
• Experience of building relationships with stakeholders or event coordination.

Our Communications and Campaigns (C&C) Team is extremely proud to be part of Friends, Families and Travellers, working across departments and producing outstanding communications materials. 

Within the C&C crew, we run on understanding, mutual respect, inclusion, patience, and acceptance. These principles and values reflect FFT's wider mission and strategic approach and hold a special place in our team's culture. We strive to create an atmosphere that serves and inspires, with every member of the C&C Team valued and supported. We have a range of lived experience and diversity within the team, and the wider organisation, and firmly believe in social liberation, anti-racist principles, and decolonisationist approaches.

The structure of the team is set up to support the ongoing progression and growth of its members along the key verticals of Press, Website, Design and Outbound. We are looking for someone to support our Outbound communications (video production and development, supporter engagement, and design), as well as offering support across the verticals. The incoming Communications Officer should feel confident with engaging and supporting people to appear on video.

The successful applicant will have experience of these functions and will need to be a quick learner. They will have a can-do attitude with solid technical know-how and be reliable. Attention to detail is critical, alongside flexibility to evolving demands.

A confident communicator, they will be a self-starter with excellent prioritisation and time management and enjoy working in a highly collaborative setting. They will have the opportunity to deliver communications plans and strategies in line with our overall organisational aim of protecting the right to pursue a nomadic way of life.

Due to the nature of the role, the successful applicant will need to be based in our Brighton office, and we’re able to accommodate a degree of flexible working subject to successful completion of a three-month probation period.

Key responsibilities and duties

The role will be diverse and varied. No two days nor two emails are the same! Key responsibilities will include:

· Engaging audiences through compelling content across communications channels, including our website, video, social media.

· Researching, writing and supplying communications materials in response to briefs from the department Head.

· Working with project Leads to promote outcomes, findings and impact across our various channels.

· Supporting Gypsy, Roma or Traveller people to cut through digital noise, via public-focused opportunities such as guest blogs or video.

· Working to maximise the impact of our communications strategies, and operational plans.

· Maintaining and updating digital content from evergreen pages to news items, as and when appropriate.

· Developing and producing short-form video content, along with other Adobe-based outputs.

· Other such duties as are reasonably appropriate to the job.

Alongside the above, you will be expected to:

· Support documentation in a meaningful, non-extractive, and culturally pertinent way.

· Understand the importance of nuance, complexity, and growth.

· Prioritise accessibility, care, and accuracy.

· Uphold Friends, Families and Travellers’ values, mission, and organisational culture and integrity.

Kentish Town Community Centre (KTCC) is looking for a Projects and Admin Coordinator for exciting new community project The Connection Centre here at KTCC. This is a very rewarding position working a wide variety of members of the community centre. This role will enable the We are looking for someone who is committed to providing an amazing standard of service for our the community. This includes spending time getting to know our members, committing to outreach and community engagement, recording feedback, facilitating sessions and importantly including that all sessions are engaging, interesting and meet the needs of local people. This is a one year fixed-term contract, subject to a three month probationary period. The post holder will be required to work 16 hours a week, Mondays and Tuesdays throughout the year with the possibility of adding in a Saturday morning. The post holder will be based at Kentish Town Community Centre, 17 Busby Place, NW5 2SP Rate of Pay- London Living Wage (currently £13.85 per hour).

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re seeking a skilled and proactive Digital Insight Analyst to oversee Blood Cancer UK’s digital tracking and analytics function. In this role, you’ll ensure our digital data from web, email, social media, and campaigns is accurate, reliable, and turned into clear, actionable insights that empower teams to make faster, evidence-based decisions. 

You will manage the implementation and quality assurance of tracking across platforms, monitor SEO and on-site search performance, and support the measurement and evaluation of campaigns and experiments. Working closely with Product, Content, and Marketing teams, you’ll embed robust measurement practices from the start of projects to help drive continuous improvement. 

You will be responsible for designing and building comprehensive data dashboards that combine digital data from multiple sources, to deliver accessible visual insights for various teams. You will set up, validate, and troubleshoot all data tracking and tagging across our platforms to ensure the highest level of data integrity and accuracy.

Additionally, you’ll play a vital role in enhancing data literacy across the organisation by providing guidance and training. You’ll act as a strategic partner by supporting the Insight & Digital Performance Lead to influence senior leaders and shape organisational priorities through data-driven insight.

Expected travel for this role is, quarterly in-person team meetings, 1–2 all-staff away days per year, plus additional travel to the London office and external meetings as required.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support

Job Title: Gardener Project Officer for Young Marketeers Birmingham

Position Type: Freelance

Reports to: Project Coordinator

Based at: Home-working and at schools in Birmingham

Working Hours: 28 days @ £165 per day from February – July (£4,620) plus 16 x school gardening sessions at £110 per session plus 1 day planning @ £220 (£1,980)

Contract: Temporary

Job Purpose

· To manage the delivery of Young Marketeers in Birmingham in eight primary schools

Background to School Food Matters

School Food Matters (SFM) exists to teach children about food and to improve children’s access to healthy, sustainable food during their time at school. We provide fully funded food education programmes to schools. Our experience delivering these programmes informs and strengthens our campaigns, bringing the voices of children, parents and teachers to government policy.

Young Marketeers

This much-loved programme was started in London in 2012. It is now running in 16 cities across England and is funded by the National Lottery Community Fund for three years.  The programme provides hands-on opportunities for children from primary schools to grow fruit and veg from seed to sell at their local market. Young Marketeers is also a platform for School Food Matters to promote food education to schools and communities as a way to support children to live happy and healthy lives.  Children learn the art of growing veg from seed, and market traders will share their secrets on how to create a winning market stall.  Primary schools will be visited by our gardener in March/April and then again in May/June and receive further tips on how to ensure a bumper crop. And in July, they head to the market to sell their produce, and to meet the mayor!

Key Tasks include:

· Assist with recruitment of eight schools to take part in Young Marketeers

· Build and maintain relationships with teachers, teaching assistants and senior leaders to ensure the smooth running of the project

· Build and support relationships with contacts in partner organisations

· Schedule, organise and deliver

o One assembly in each school

o Two food growing sessions in each school

o One market trader training session in each school

o Market Day in the city centre in July for all schools

· Maintain accurate records relating to the programme

• Complete monitoring and evaluation forms in accordance with instructions from our Evaluation team
• Take photos of workshops and events where possible
• Keep Project Coordinator fully updated on progress

· Keep up to date with safeguarding requirements and reporting procedures

• Maintain the ethos of the charity and positively promote our work at all times

Person specification

 Essential

· Experience of delivering food growing sessions to children

· Knowledge of fruit and vegetable growing

· Excellent administrative and organisational skills with great attention to detail

· Excellent IT skills including excel, word and email

· Experience of building relationships with partner organisations and individuals

· Ability to work in a team, and seek help when needed

· Self-motivated and optimistic with a can-do attitude

Desirable

· Experience of working for a charity or not for profit organisation

· Experience of working in primary schools and engaging children