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Page 4 of 28
Milton Keynes (Hybrid)
£27,319 - £30,378 per year
Part-time (22.5 hours per week )
Permanent
Job description

IMPORTANT: DUE TO AN EXTREMELY HIGH NUMBER OF APPLICATIONS SINCE THE JOB WENT LIVE ON FRIDAY 2ND JANUARY, WE HAVE MADE THE DECISION TO CLOSE THE VACANCY EARLY. ANY JOB APPLICATIONS RECIEVED AFTER MIDNIGHT ON THURSDAY 8TH JANUARY WILL NO LONGER BE ACCEPTED. 

Thank you for your understanding.
 

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Please note:
This role is contracted to the Milton Keynes campus. While the position is primarily remote, there are occasional mandatory days required on campus. These will be scheduled in advance with prior notice; however, attendance on these days is non-negotiable.

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:

· Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.

· Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.

· Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.

· Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.

 

The Person

This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.

You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.
 

How to apply

Please send over your CV and a supporting word document answering how you meet the below criteria in no more than one page of A4:

1. Please describe your experience of providing administrative support as part of a team.

2. Tell us about a time you supported people from a range of backgrounds or with different needs (for example students, volunteers, service users or customers)

3. Please give an example of how you have supported a project, programme or event, and how you contributed ideas, solved problems and worked with others.

Please email your CV and supporting statement over to  where you will receive confirmation of receipt within a couple of days.

The Open University Students Association is committed to equal opportunities for everyone in education and employment and welcomes applications from all sections of the community.

Closing date for applications: Monday 19th January, midday (please note, we reserve the right to close the advert ahead of the time stated if a large number of applciations has been received)

Application resources
Posted by
Open University Student Union View profile Organisation type Registered Charity Company size 21 - 50

Our mission is to make a positive difference to all OU students – it's the foundation of everything we do.

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Posted on: 02 January 2026
Closing date: 19 January 2026 at 12:00
Tags: Administration, Volunteering Management, Customer Service, Content Writing / Copywriting, Customer support, Education, Engagement / Outreach, LGBTQ, Recruitment, Direct / Supporters, Events / Activities