Employment jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a detail-oriented finance professional with strong ledger and reconciliation experience to join our Finance and Legacy Administration team as Finance Officer. You’ll play a key role in supporting the financial operations of the charity whilst working alongside the Finance Officer (Payables) and reporting to the Head of Finance and Administration. You’ll be liaising with staff across the charity, those in Head Office, the four Farms and their Visitor Centres, Field officers and the International Team.
Key Responsibilties:
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Processing of Farm, Visitor Centre and Shop income
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Processing and reconciling of fundraised income
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Co-ordination and control of stock at Visitor Centres and Head Office
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Sales ledger
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Processing of international expenses journals from the circa 16 international projects the Charity funds
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Assist in the preparation of monthly Management Accounts including accruals and prepayments
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Ensure that the Fixed Asset Register is kept updated and reconciled
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Assist in the preparation of Quarterly VAT returns
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Working proactively with the Head of Finance and Administration, Finance Officer (Payables) and other key internal staff to achieve the overall goals of the Charity
About you:
We’re looking for someone with substantial experience using finance software packages, strong skills in sales and nominal ledger management, and a solid understanding of double-entry bookkeeping. You’ll need excellent Excel and numeracy skills, strong attention to detail, and the ability to work under pressure and to deadlines. Ideally, you’ll be AAT qualified or part-qualified, with experience using Sage 200 or Microsoft Dynamics 365 Business Central, and familiarity with EPOS systems, charity VAT, and foreign currency transactions. A flexible, organised, and conscientious approach is essential, along with a genuine interest in the work and values of World Horse Welfare.
Location:
The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.
What we offer:
- Generous pension scheme and cash health plan
- Paid employee sickness absence scheme and compassionate leave
- Death in service benefit of 4x annual salary
- Minimum of 31 days holiday (including bank holidays and a Christmas shutdown)
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.
We are recruiting for a temporary grant services coordiantor for a member body You will be the first point of contact for the grants and beneficiary-related activities of the organisation. This includes being a key point of contact for beneficiaries and supporting the administrative elements associated with this.
Hybrid role min 3 days in the office
The Role
Acting as an initial point of contact for the Grants and Services Team for beneficiaries, potential applicants, and those interested in our services. Responding promptly and advising contacts on appropriate next steps.
Advising applicants on eligibility, our processes, and application requirements.
Supporting applicants to complete application forms and provide supporting documentation. Making an initial assessment of their eligibility for support. Reviewing processes, ensuring that these promote accessibility and are straightforward for applicants and beneficiaries.
Managing the data stored on Beacon to ensure quality and consistency. Reviewing and developing data management processes.
Recording all interactions relating to beneficiaries and service users on Beacon, the charitys CRM system. Updating Beacon with notes and actions.
Providing administrative and coordination support across the range of grants and services activities delivered by the charity, new programmes and services, and the team, as well as other functions of the charity during periods of staff leave or other absences
Supporting the wider team in preparing for Grants & Services meetings, circulating the meeting papers to members. Attending meetings and recording decisions made.
The Candidate
Experience of working and communicating with clients or service users Experience of using a case management system or database
Experience of data management, reporting and handling and processing data within the requirements of GDPR
Strong understanding of Safeguarding
Excellent communication skills, both written and verbal
Highly proficient in the use of IT, including with Microsoft Office
Excellent time management skills to manage various priorities simultaneously
Strong attention to detail and accuracy in handling data and documentation
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are recruiting for a Fundraising assistant on a FTC for 6 months for a social welfare charity for their regional cover in Edinburgh.
This is a hands-on role that would suit someone whos organised, good with people, and interested in building experience across a wide range of fundraising activity. Youll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events.
Mainly in their hub office with some flexible working options
The Role
To assist with the development and delivery of designated aspects of the programme of fundraising events and activities, including planning and coordinating logistics, support during on-the-day delivery, managing event communications and participant experience, maintaining event systems, materials, and data integrity.
To provide support for individuals who are raising funds in aid of the charity whether through organising their own events, participating in events or taking part in large scale public events
To assist at appropriate events, providing support for attendees.
To respond to fundraising enquiries, either by email, phone or in person and ensure all enquiries are acted upon within the requisite timescales and recorded appropriately.
To assist, as required, with all fundraising department administration, including database input and updating, mail merging, thank you letters, requests for donations, recording of planning and procedures, photocopying and filing.
To process daily fundraising income occasionally on the database including running daily donation and finance reports and reconciling income.
The Candidate
Full UK Driving Licence
Experience working in an administration-based support role dealing with a variety of tasks
Experience in using software packages including Microsoft Word, Excel, PowerPoint, Outlook
Experience of events delivery and/or events fundraising
Knowledge of ThankQ fundraising database and Mail chimp
Experience of working in a Fundraising or Sales/Marketing capacity
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking for a hands on Head of Philanthropy to lead on trusts and foundations and major donor income for a small, innovative health charity.
This is a remote role within the UK, with monthly travel to London and/or Leeds.
The Charity
A creative, innovative health charity that has grown from strength to strength, offering fantastic benefits, including flexible working, generous life assurance and pension scheme, and a committed learning and development budget for each staff member.
The Role
You will join the SMT to work alogisde various stakeholders to deliver the philanthropy income stream with a focus on Trust and Major Donor giving.
Your first 6 months:
Familiarise yourself with the fundraising strategy and your role in operationalising it.
Continue to submit applications to deliver against the 2025/26 pipeline which include small, medium and larger trust funders.
Send out stewardship communications to past and current funders.
Support major donor communications.
In your first 12 months :
When you are more established in the team and your work, you will aim to scale your success, continuing to deliver the annual income target, whilst making the case for team expansion in line with the Fundraising Strategy.
Lead the Fundraising Committee, lead major donor programme develoment and delivery.
Develop case for the recruitment of an additional UK fundraising team member (e.g. Trusts Fundraiser)
Work with the internal team to understand our plans to move into the US market
The Candidate
A creative, hands on fundraiser, happy to lead the startegic and donor facing aspects of high value fundirasing.
A demonstrable track record of securing significant gifts from a range of trusts and foundations.
An ability to write and submit a regular stream of applications.
Experience of researching and writing high-quality, well-structured and persuasive communication materials, and delivering convincing verbal presentations to a variety of stakeholders.
Experience in working with major donors/high net worth individuals, ideally of setting up an income stream to support high net worth giving.
An understanding of funders needs, and how to meet these needs through thorough and relevant research, and creating compelling applications for support.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful but, we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project
The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.
As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.
Key Responsibilities:
- Lead income generation and partnership development
- Co-develop and implement strategic business initiatives
- Act as Deputy to the Chief Executive when required
- Engage service users in co-design and delivery of services
What we’re looking for:
- Proven experience in business development and strategic leadership
- Strong track record in securing funding and partnerships
- Excellent communication and stakeholder engagement skills
- Passion for service innovation and user-centred design
Join us in shaping the future of Maypole Services and making a lasting impact.
We support children and young people with complex medical needs and their families.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.
At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.
Sounds great, what will I be doing?
This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.
Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Chef to play a pivotal role in our Coxley House Registered Care Home in Tower Hamlets.
Sounds great, what will I be doing?
They will prepare and serve nutritious, appealing meals for breakfast, lunch, and dinner, tailored to residents' dietary needs and preferences, including special diets like soft, diabetic-friendly, or allergen-free options. They will develop rotating menus with input from monthly resident consultations to ensure variety and balanced nutrition. Responsibilities include managing stock levels, placing orders, liaising with suppliers, and minimizing food waste. They will ensure the kitchen complies with all food hygiene, health and safety regulations, conducting regular safety checks and maintaining records for audits, following COSHH and HACCP guidelines. Working closely with care home staff, they will coordinate meal times, provide guidance to kitchen assistants when needed, and report any kitchen or dietary concerns to the Home Manager.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have experience cooking for large groups, preferably in care homes, schools, or healthcare settings, with strong knowledge of the nutritional needs of elderly or vulnerable individuals. They must demonstrate excellent food hygiene practices and comply with health and safety regulations. A Food Hygiene Certificate (Level 2 or 3) is required, while catering qualifications and experience in menu planning and stock ordering are desirable. The role requires flexibility, including the ability to work weekend shifts on rotation, and may require an enhanced DBS check.
When will I be working?
Your shifts will run from 7:30 AM to 2:30 PM. You will be required to work on bank holidays and weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the opportunity
As a cross-team housing caseworker, you will work alongside individuals who are at risk of homelessness, often during times of heightened stress and uncertainty. Rather than focusing solely on immediate needs, your approach will centre around building trust, listening to each person’s story, and helping them take informed, practical steps toward safe and sustainable housing.
You’ll work across our network of charity partners, bringing vital capacity and support to local teams during times of increased demand or staff shortages. Your flexible, compassionate presence ensures that people continue to receive timely, high-quality support, no matter where they first reach out.
This role is fundamentally about partnership: with the people you support, the services you collaborate with, and the teams you join. You’ll help individuals understand their housing rights and choices, navigate local systems, and build the confidence and skills needed to move forward independently. Together, we aim to not just relieve homelessness, but prevent it, by enabling people to secure lasting solutions that meet their needs.
Key Responsibilities
1. Listening, Assessing and Planning Together
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Work in partnership with individuals to understand their current housing situation, risks, and immediate concerns.
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Co-create Housing Plans that reflect each person's strengths, goals, and preferences, while identifying practical next steps toward secure housing.
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Identify when specialist or longer-term support may be needed and work collaboratively to make appropriate referrals.
2. Empowering Through Support and Connection
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Build trusting, non-judgemental relationships that respect each individual’s dignity and lived experience.
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Support people to access housing options, benefits, and other community services that promote long-term stability.
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Encourage and enable self-advocacy, while offering reassurance and guidance throughout the journey.
3. Navigating Systems and Opening Doors
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Maintain a strong understanding of local resources across housing, welfare, employment, and wellbeing.
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Connect people with the right services at the right time, advocating where needed to remove barriers to access.
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Help individuals build the skills and confidence to engage with public services independently.
4. Working Across Charity Partners
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Be deployed across different partner organisations within our charity network, responding to local pressures and adapting quickly to diverse environments.
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Provide short- to medium-term casework that enhances existing team capacity and ensures continuity of support for people at risk of homelessness.
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Maintain high standards of person-centred support regardless of setting or location.
5. Information Sharing and Case Recording
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Keep accurate and respectful records of client engagement, plans, and outcomes using agreed systems.
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Follow all data protection and confidentiality protocols, contributing to a culture of trust and transparency.
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Share insights that support continuous service improvement and learning across partners.
6. Collaboration and Partnership Working
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Work constructively with colleagues from across public, voluntary, and community sectors to coordinate holistic support.
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Represent the service positively, contributing to shared efforts in preventing and relieving homelessness.
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Communicate openly and clearly with internal teams and external partners to align support and improve outcomes.
7. Promoting Inclusion and Long-Term Independence
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Support individuals to build resilience and reduce isolation through access to meaningful activities, networks, and learning opportunities.
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Champion inclusive, strength-based approaches that support people to regain control and plan for a more secure future.
8. Safety and Wellbeing
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Adhere to all organisational health and safety procedures, taking personal responsibility for your own safety and that of others.
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Apply safeguarding principles and respond appropriately to risk and concern in community settings.
9. Team Learning and Development
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Engage in supervision, reflection, and training opportunities across partner teams.
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Share learning and insights from placements to contribute to service development.
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Stay open to feedback and committed to your own professional growth and development.
Person Specification
We are looking for someone who is compassionate, adaptable, and committed to supporting people through difficult times. You don’t need to have worked in a specific role or sector, but your approach, attitude, and transferable skills will be key to making a difference.
Essential Skills and Approach
· Person-centred and empathetic: You build trusting, respectful relationships with people by actively listening, showing empathy, and valuing their lived experiences.
· Skilled communicator: You are confident in engaging with people from all backgrounds, both in-person and in writing. You communicate clearly and with sensitivity, whether speaking with individuals, team members, or external partners.
· Collaborative by nature: You enjoy working as part of a wider network and are comfortable adapting to different team cultures and approaches. You value joint working and see the bigger picture.
· Solution-focused and proactive: You can identify practical next steps and help people make progress, even when the situation is complex or fast-changing. You don’t wait for problems to escalate—you act early to prevent crisis.
· Organised and reliable: You manage your time well, stay on top of casework, and follow through on commitments. You’re able to prioritise effectively and remain calm under pressure.
· Digitally confident: You’re comfortable using digital tools and systems to keep clear, accurate records and to communicate professionally.
· Flexible and resilient: You can work independently across different locations and services, adjusting to new environments and handling change with a positive attitude.
Desirable (but not essential)
· Familiarity with housing systems, homelessness prevention, or community support services whether through work, volunteering, or lived experience.
· Knowledge of local services or networks that support people with housing, welfare, health, or employment needs.
· Experience using case management or database systems to record support activity. housing and support databases or case management systems.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
We are recruiting for an immediate Reception/office support cover , the role is 4 days a week a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.
Full time in the office , Shift 4 days a week, Tues- Fri, 30 hours per week, 7.5 hrs per day
The Role
Be the first point of contact for all donor, retail, and membership enquiries by phone, letter or email and responding to these in a timely manner.
To process online and phone donations
To process online and phone retail orders
Ensure high levels of customer service are always maintained.
To record on excel and acknowledge all fundraising income received from various sources (cheques, cash, online giving).
To brief internal stakeholders on upcoming activity to ensure consistency of call handling and messaging.
Update contact records on the organisations database
To undertake simple social media and website updates
Ensure a high levels of customer service is always maintained.
To ensure reception area is well-maintained, tidy and presentable at all times.
Call handling and redirection.
Greeting visitors; providing face to face information and signposting.
Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
To update the meeting rooms presentation notices and door signs as necessary.
To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
To receive visitors of tenants and informing the relevant tenant of visitors arrival.
The Candidate
Experience of working within an office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and staff.
Experience of working at a reception will be an advantage.
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Senior Manager, Retention and Engagement
Contract type: Permanent, Full Time (35 Hours per week)
Location: London, UK.
UK hybrid working – a minimum of 40% of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person
Salary: £48,867 – £51,439 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Our Supporter Marketing team is a dynamic group of creative and data-driven marketers, fundraisers and campaigners responsible for the broadest spectrum of marketing activity in the UK—from brand & DRTV TV, digital marketing, retention and engagement stewardship, integrated fundraising campaigns and mass public campaigning. We are pivotal in shaping the dialogue with the UK mass public and over 700,000 supporters - driving the mission to ensure everyone, everywhere has access to clean water, decent toilets, and good hygiene. This role will be a key player in this integrated, high-impact team.
About the role
As our Senior Marketing Manager - Retention & Engagement, you will strategically lead the team responsible for the £34 million existing supporter income stream and work closely with and the wider Supporter Marketing Team and teams across Communication and Fundraising to maximise Supporter Lifetime Value.
In this role, you will:
- Own and deliver the strategic priorities for Supporter Engagement and Retention, holding accountability for the £34 million income target and the maximisation of Supporter Lifetime Value.
- Provide direct line management to a team of five specialists, leading the strategic prioritisation and delivery of the entire retention portfolio (Appeals, HV, Email, Stewardship, Magazine).
- Lead the annual and long-term budget planning process, driving accurate forecasting and optimal resource allocation for the retention function.
- Design and champion the omnichannel Supporter Journey roadmap, ensuring a unified, personalised experience that strengthens supporter loyalty and engagement.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Retention Strategy & Income Accountability: Proven track record of managing a significant income stream from existing supporters, demonstrating success in reducing attrition and growing supporter lifetime value.
- Leadership & Budget Mastery: Experience in leading and managing a small, high-impact team of specialists, coupled with expertise in annual budget planning, forecasting, and reforecasting.
- Engagement & Digital Expertise: Deep expertise in developing and optimising complex supporter loyalty programmes and automating multi-channel journeys, including proficiency in email marketing.
- Collaboration & Influence: Exceptional interpersonal and influencing skills with the ability to build strong senior-level relationships and drive alignment across Fundraising and Communications teams.
Although not essential, we’d prefer you to have:
- Experience managing or overseeing Mid-Value Donor strategies within a mass-market context.
- Prior experience working in the Non-Profit or International Development Sector.
- A professional CIM/IDM Qualification (or equivalent).
Closing date: Applications close 12:00 PM UK time on 3rd November Interviews are expected to take place week commencing 10th November.
How to apply: Click Apply to upload your CV only and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Outreach Advocate to play a pivotal role in our Modern Slavery service in London.
Sounds great, what will I be doing?
Outreach Advocates provide a high-quality emotional and practical frontline support to individuals who may have experienced trafficking and modern slavery, including sexual and criminal exploitation, domestic servitude, and other forms of exploitation
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You bring a creative and engaging approach to advocacy, using innovative methods to deliver impactful, community-based key work sessions. You are calm under pressure, able to manage stressful situations and respond to emergencies with professionalism and composure. Working independently and proactively, you demonstrate strong time management and prioritisation skills, ensuring urgent matters are handled efficiently while maintaining a high standard of care. Your emotional resilience enables you to navigate challenging cases effectively, while your confidence in liaising with external agencies and professionals supports collaborative and coordinated service delivery. You maintain clear professional boundaries, ensuring transparency and managing service user expectations with empathy and integrity.
You also possess strong technical and administrative skills, including confident use of case management databases and proficiency in Microsoft Teams, Excel, PowerPoint, and Word. Your excellent written communication ensures accuracy and clarity in all correspondence and record-keeping. With a solid understanding of safeguarding practices, you apply them confidently and effectively to protect vulnerable individuals. Additionally, your working knowledge of GDPR and data protection principles ensures that client information is managed responsibly, securely, and in line with organisational and legal standards.
When will I be working?
You will be working Monday to Friday 39 hours a week usually between 09:00 to 17:18 each day.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Do you want to join a passionate and driven Philanthropy team? Do you love uncovering opportunities, connecting insights, and helping to grow meaningful supporter relationships that make a real difference?
Working for this social welfare charity, you will lead on identifying and researching potential major donors, trusts, and companies, turning complex information into clear and actionable insights.
The charity are looking for a proactive individual with excellent analytical skills, a passion for prospect research, and a commitment to maintaining high-quality data.
This is hybrid role with 2 days per week in the London office.
The Charity
A long standing national charity, dedicated to providing life long support from advice services to rehabilitation. They have a staff of c1,500 people securing over 150m last year.
You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including 28 days paid holiday per year (plus bank holidays), contributory pension scheme -employer contribution up to max of 10% and an employee assistance programme as well as much more!
The Role
Working with publicly available information, develop the prospect research function
Work with the team to provide high quality research materials
Ensure new prospects are identified across all fundraising streams
Develop and deliver an effective new business strategy for Trusts and foundations, focusing on the 5 and 6 figure + gift levels
Manage supporter information with respect, and maintain high quality data
Identify, develop and maintain cross stewardship opportunities with other engagement teams
The Candidate
Demonstrable experience of personally conducting research into high-net-worth individuals, companies or Trusts
Experience of retrieving, collating, analysing, distilling and presenting information from a wide range of sources
Experience of presenting research findings to a high standard in a readable, accessible format
Passion for Prospect Research
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing.
Sounds great, what will I be doing?
In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced
Personal Housing Plans that empower clients to resolve their housing issues where possible.
By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression.
Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Location: Central London
Salary: £33,524 per annum (including London Weighting)
Contract: Full-time, Fixed Term (35 hours/week)
Your new company
This respected London-based charity is known for its inclusive culture and commitment to supporting vulnerable communities. With a strong focus on professional development and employee wellbeing, the organisation offers a collaborative environment where your HR and learning expertise will make a meaningful impact.
Your new role
As People and Learning Coordinator, you'll provide high-quality administrative support across the full employee lifecycle. From recruitment and onboarding to payroll and learning & development, you'll play a key role in ensuring smooth HR operations and effective staff engagement. You'll manage systems, track training, support internal communications, and contribute to people-focused projects that drive continuous improvement.
What you'll need to succeed
We're looking for someone with:
- Significant experience in HR administration or a People Services function
- Strong understanding of employment policies, legislation, and best practices
- Excellent communication and interpersonal skills across diverse teams
- High-level organisational and planning skills with the ability to manage competing priorities
- Proficiency in Microsoft Office and HR systems (e.g. IRIS or similar)
- Ability to handle sensitive information with discretion and professionalism
- A proactive, problem-solving mindset and collaborative approach
- Experience coordinating recruitment, payroll, and training activities
Desirable: CIPD Level 3 qualification and experience in the charity sector.
What you'll get in return
- Competitive salary with London Weighting
- 34 days annual leave including bank holidays
- Pension scheme and employee benefits
- A supportive and inclusive workplace culture
- Opportunities for professional development
- The chance to contribute to meaningful social impact
What you need to do now
If you're a detail-oriented HR professional with a passion for learning and development, we'd love to hear from you. Click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About the opportunity
As Supply Chain Manager within our Finance & Assurance directorate, you'll be one of the internal expert colleagues turn to for procurement strategy, supplier management and contractor compliance. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your procurement expertise meets meaningful impact. Where your ability to influence senior stakeholders and rationalise our supply chain directly enables us to focus on what matters most: transforming lives affected by dementia.
In this role, you'll use data and market intelligence to drive value for money and cost savings. You'll design innovative tools and dashboards that demonstrate supply chain effectiveness. Crucially, you'll be THE specialist on IR35 and contractor compliance. The person the Society relies on to navigate complex employment regulations, maintain our position on Sole Traders and Limited Company Contractors, and ensure we meet every HMRC obligation. You and your team will be the point of contact for contractor onboarding, building effective relationships across all levels while working in close partnership with our People directorate.
Working closely with Procurement Business Partners and collaborating with Finance, Legal, Risk and IT teams, you'll develop strategies for everything from tail-end spend management to sustainability-driven procurement. You'll draft contract terms, manage supplier relationships, and engage widely to build awareness and understanding of effective supply chain management.
This role would suit someone who can operate strategically while staying hands-on with the detail. Someone who builds credibility through expertise, influences through clear communication, and drives change through partnership rather than process alone.
You will be responsible for managing a team of three direct reports and developing their capabilities while role-modelling the high-challenge, high-support culture that drives our team's success.
About you:
You're an experienced procurement professional with a proven track record in supply chain management within large or complex organisations. You understand that effective procurement isn't just about cost savings. It's about building robust processes, managing risk, ensuring compliance, and partnering with colleagues to achieve better outcomes. You're equally comfortable analysing spend data, negotiating with suppliers, advising on IR35 obligations, and influencing senior stakeholders to adopt best practice.
You'll have:
- Proven ability to design and implement procurement strategies in large or complex organisations, delivering efficiencies, cost savings and improved compliance through enhanced engagement with procurement policies.
- Demonstrable experience working with contractors, including deep knowledge of IR35 and HMRC obligations - essential as you'll be the Society's internal expert responsible for compliance, reporting and contractor onboarding.
- Significant experience of contract management and negotiation, including dispute resolution, with the ability to draft terms that mitigate contractual and commercial risk.
- Strong understanding of supply chain management and the procurement landscape, including relevant legislation, regulation and third sector considerations.
- Track record of building strong relationships with senior leaders and working across departmental boundaries (particularly with HR/People teams on employment-related matters) to resolve challenges and deliver strategic procurement partnership.
- Strong analytical and data-handling skills, with experience auditing databases, developing spend management strategies and producing reports that drive behaviour change.
What you’ll focus on:
- Harnessing spend data and market intelligence to unlock cost savings and operational efficiencies across our tail spend that protect resources and maximise impact across the Society.
- Creating innovative tools, dashboards and strategies that transform how we manage suppliers and contractors, making our supply chain effectiveness visible and actionable.
- Partnering with senior colleagues across directorates to understand strategic priorities and provide expert procurement guidance that enables better, faster decisions.
- Owning the Society's approach to contractor compliance as THE internal expert - maintaining our overall position on Sole Traders and Limited Company Contractors, ensuring IR35 compliance, managing HMRC reporting requirements (including CEST checks and status determination letters), and serving as the point of engagement throughout contractor onboarding in close partnership with our People team.
- Building strategies that make procurement accessible and effective for all colleagues, including approaches for managing lower value spend that balance efficiency with control.
- Collaborating across Finance, Legal, Risk, People, IT and Sustainability teams to create a supply chain that's compliant, efficient, and environmentally responsible.
Can you see yourself as the procurement expert who combines strategic thinking with practical partnership?
Important Dates
The deadline for applications is 23:59 on Wednesday 5th November 2025.
Interviews will take place on 19th and 20th November 2025 and will take place virtually.