Employment officer jobs in canvey island, essex
Are you passionate about driving excellence in patient-centered imaging? Join us at the Royal College of Radiologists and the College of Radiographers as our Quality Review Partner, where you’ll lead expert teams in assessing radiology services across the UK from independent clinics to major NHS trusts delivering evidence-based evaluations that spark real, lasting improvement.
The Quality Standard for Imaging (QSI) defines what’s needed to deliver safe, effective, and patient-centred imaging services. Jointly developed by the Royal College of Radiologists (RCR) and the College of Radiographers (CoR), the QSI supports imaging providers in embedding a culture of continuous quality improvement and achieving excellence.
As a Quality Review Partner, you’ll play a pivotal role in upholding and advancing these standards. Drawing on your professional expertise, you’ll lead assessments of radiology services across a diverse range of settings — from small independent providers to large, multisite NHS and private organisations. You’ll guide expert review teams in delivering independent, evidence-based evaluations, and produce focused reports and action plans that drive meaningful improvement.
What you’ll do:
- Act as the designated Quality Review Partner for a portfolio of imaging services across the UK.
- Provide expert guidance to QSI leads on both the review process and the standards.
- Manage the full review cycle for services in your portfolio.
- Select and coordinate review team members in collaboration with the Quality Improvement Coordinator.
- Participate in quality assurance and moderation activities to ensure consistency and rigour.
What you’ll bring:
- Demonstrable experience in quality assurance, accreditation, or evaluation assessments, or in healthcare quality management.
- Strong knowledge of quality assurance and assessment approaches.
- Excellent oral and written communication skills, tailored to diverse audiences.
- Proven ability to prioritise effectively while remaining adaptable to changing needs.
- A collaborative mindset and the ability to build strong relationships with a wide range of stakeholders.
- If you’re a confident, high-performing professional with a passion for quality improvement, we’d love to hear from you. Learn more about the role, the RCR, and how to apply in the Quality Review Partner candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
1 x Part time, 26 hours per week
Fixed Term contract until Dec 2026
£43,197 per annum (£58,150 FTE)
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps).
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS. You will also be expected to spend approximately 25% of your time, managing cases from across the UK, but predominantly from nearby regions.
The postholder will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 19th June 2025
Interview date: W/c 7th July 2025, in-person at London Office
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
About the role
Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.
The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.
This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.
Who we are looking for
Person specification:
- Demonstrable experience working in challenge events and/or community fundraising
- A proven track record of being results-driven and working to and achieving fundraising targets
- Significant experience of developing and delivering fundraising plans
- Experience of supporter/donor stewardship activities
- Excellent verbal and written communication skills
- Good interpersonal skills with the ability to network and build new and existing relationships
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Benefits of working with SKC include:
- Home-based and informal flexible working.
- 5% employer pension scheme contribution.
- 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
- Access to 24/7 confidential helplines for counselling and legal and tax advice.
- Well-being check-ins with manager and optional Well-being Action Plan.
- Regular opportunities to meet in person as departments and the full team.
- Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
- A child-centred charity with a passionate and dedicated team.
- Regular staff survey for the opportunity to provide feedback experiences and make suggestions.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: Friday 4 July 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
The role of Executive Assistant is needed to provide high-quality executive support to the Chief Executive and Senior Leadership Team. This role will oversee complex diary coordination and management, stakeholder support and communications, event planning, database management and administration for the Board of Trustees.
You’ll provide an expert administrative and coordination service to the CEO, liaising with multiple stakeholders, internally and externally. You’ll work reactively in response to changing priorities, as well as proactively, identifying ways to streamline communications, activities and engagements. You’ll be familiar with correspondence priorities, methods and composition, so that in the absence of the CEO, you can keep things moving and ensure that key stakeholders are attended to.
You’ll have a strong personal assistance and administrative background, preferably in the charity sector. You’ll be confident in juggling multiple workstreams and communicating with all levels of stakeholders. You’ll be patient, understanding and an attentive team player.
This role will be predominantly remote, however, some occasional travel to our London office (Vauxhall) will be required.
About One Small Thing
One Small Thing is striving for positive change across the justice system by implementing small things in a big way.
We provide gender responsive, trauma-informed programmes within the prison and community sectors that consider the individual caught in a cycle of crime and incarceration, with the aim of humanising their experiences. We want to shift the voice of blame and judgement and the ‘what’s wrong with them?’ line of questioning to a kinder, respectful and healing approach that asks, ‘What has happened to them?
Our vision is a justice system that recognises, understands, and responds to trauma.
Our mission is to redesign the justice system for women and their children by:
· Redesign the way the justice system responds to women and their children in a way that can be replicated and scaled nationally.
· Educate people within the justice system on the impact of trauma and draw on our knowledge and expertise to help build capacity within organisations.
· Influence politicians and policy makers to encourage culture change across the justice system and the people who work within it.
Our name reflects the value of those small things – empathy, compassion, respect – and their combined power to make a big difference to the individual - and to society as a whole.
Our Values
One Small Thing is built on six core values of trauma-informed care that underpin the way we work.
· Safety:
· Trustworthiness:
· Choice:
· Collaboration:
· Empowerment:
· Cultural Competency.
We offer the following employee benefits:
• We are a Real Living Wage Employer
• 28 days holiday plus Bank Holidays – pro rata
• A day off on your Birthday
• Long Service Award – extra holiday for 3+ years’ service
• A comprehensive induction and training programme
• An unlimited counselling service through our Employment Assistance Programme “OpenUp”, which you can also extend to 3 members of your family.
• Enhanced Company sick pay scheme
• Team member of the month awards
• Refer a Friend Recruitment Bonus
• 5% employer contribution to your NEST Pension, increasing after 1+ years’ service
• Learning & Development opportunities relevant to each role
• Blue Light Discount Scheme
• Team building activities
• Regular collaborative team days
Personal Statement
• Decisions will be made on the basis of how far applicants meet the requirements listed in the Person Specification. Please ensure you address those requirements of the Person Specification as those will be used for shortlisting purposes and please use the headings as shown. You should give clear and concise information that demonstrates your experience, knowledge and skills. Make sure you give specific examples. This means: telling us what you did in your job rather than what the team did; and giving us concrete examples of where you demonstrated a particular skill, rather than simply saying that you have it.
The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Briefing supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help leading nonprofits and foundations navigate risk and support the people and partnerships that make change possible.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year, we:
- Answered 575 calls for assistance across 100 countries.
- Delivered over 6,000 hours of mentoring and accompaniment.
- Trained over 1,000 activists in 112 holistic security workshops.
Across all our work, the same approach guides us. We come with questions, not just answers. We listen to the knowledge and experiences of the people we support before sharing our own. Then we act, together.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new director of digital and information security?
Role description
As our director of digital and information security, you will lead our digital risk and resilience team and programme in order to help build resistance and resilience among the people and movements challenging unaccountable power.
Your focus in this senior role at this crucial time will be on leadership, strategy, growth, and culture, with specific responsibility for our digital risk and resilience programme, internal information security, and tech transformation. Your responsibilities will include:
Lead our digital risk and resilience programme
- Manage the design and delivery of our digital and information security support, including:
- Coordinate the digital security mentoring, accompaniment, and capacity sharing we deliver to at-risk activists and low-resource civil society organisations referred through our rapid response mechanism.
- Oversee the professional information security consultancy and advisory services we provide to high-profile nonprofit and foundation clients.
- Develop our holistic security approach and ensure the smooth delivery of holistic security projects as part of our cross-programme leadership group.
- Lead a team of digital and information security professionals and technologists, including:
- Build and maintain an effective team, and recruit, onboard, and mentor new consultants as required to meet increased demand or to fill gaps.
- Inspire, motivate, and line manage team members and foster a team culture that ensures psychological safety and reflects our values.
- Quality assure and provide expert input into the work of consultants in the team as appropriate.
- Drive our evolution in this risk domain from a service-focussed workstream to an impact-driven programme, including:
- Build strategic relationships with hubs, hotlines, networks, and other key nodes in the protection ecosystem, particularly across the global majority.
- Produce tools, guides, and trainings on key digital and information security issues of concern to activists and organisations at risk.
- Raise Open Briefing’s profile in the digital rights and tech communities by representing the organisation externally, including at conferences and events and within relevant civil society networks.
Champion our own digital and information security
- Maintain an up-to-date registry of our valuable and sensitive information assets and the technical and organisational measures in place to protect them.
- Define, prioritise, and implement additional technical and organisational measures to better protect each of our valuable and sensitive information assets.
- Continuously improve the digital hygiene of our team members and the security of our devices, accounts, communications, and website by introducing additional general measures, including device management and regular digital security training.
- Coordinate our response to any data breach or security incident involving our information assets, devices, accounts, communications, or website.
Drive tech transformation in our organisation
- Act as a catalyst for change and drive tech transformation as a strategic enabler of our growth and scale.
- Map current systems and workflows to identify gaps, reduce complexity, and deliver improvements that strengthen security and ease staff burden.
- Lead the specification, procurement, and implementation of new tools – including secure case management, communication, and collaboration systems – and oversee change management and training to ensure successful adoption across our team.
- Establish a clear and responsive process for handling team requests for IT and digital security support, ensuring timely assistance and continuous improvement.
Shape our organisational strategy and culture
- Play an active role in strategic decision making, organisation development, and delivering our three-year strategy as a key part of our senior leadership team.
- Support our CEO and development director to cultivate new and existing funding partnerships, including for our digital risk and resilience programme.
- Model our organisation’s values and culture by using inclusive language, acting with empathy and compassion, and demonstrating a solutions-focussed and growth mindset in your interactions with all our internal and external stakeholders.
Advance your own growth and development
- Engage in our programme of training and coaching in order to grow as a leader.
- Remain up to date with key developments in digital and information security and relevant technology, such as data protection regulations, digital rights, internet freedom, and new surveillance and censorship technologies.
You will be supported in your role by a digital risk and resilience coordinator and a team of highly-motivated consultants, other members of the senior leadership team, our office manager, and a CEO who models servant leadership. You will also have detailed handover notes and access to our extensive internal knowledge base and up-to-date project management system.
To help you grow as a leader, we will co-design your quarterly objectives, regularly review your priorities and progress, and provide an annual 360 performance and growth review. All team members also have access to unlimited professional coaching and other learning and development opportunities.
Person specification
Essential
- You will be an experienced and empathetic leader or manager who values collaboration and teamwork.
- You will have a proven track record in digital and information security roles.
- You will have considerable digital and information security expertise and be able to communicate and apply that knowledge clearly, concisely, and effectively.
- You will have experience working with nonprofits and foundations and/or grassroots movements, organisations, and activists.
- You will have experience working in professional consultancy and advisory roles.
- You will be sensitive to the progressive and rights-based missions and diverse profiles of our clients and other stakeholders.
- You will have excellent written and spoken English.
- You will be based in a country with a time zone that is UTC +/- 3 hours or able to accommodate our core working hours.
Desirable
- You may have a strong understanding of the physical security and psychosocial aspects of holistic security and how they interact with digital risk and resilience.
- You may have proficiency in additional languages.
Terms and conditions
We are a global, remote-first, and digital nomad-friendly organisation. This is a home-working role with some potential for occasional international travel.
We are looking for someone who wants to become part of our close-knit team and develop a long-term working relationship with us and our stakeholders. You will be properly onboarded and continually supported by empowering managers and highly-experienced colleagues. Your line manager will be our CEO, Chris Abbott.
This is a full-time employed role. We will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
- Salary of £72,400 per annum.
- 7% employer pension contribution (UK).
- Family private medical insurance.
- Employee Assistance Programme, including welfare counselling.
- Unlimited professional coaching.
- Enhanced annual leave of 25 days plus local public holidays.
- Additional leave days for annual closedown.
- Enhanced sick pay.
- Flexible working, including flexitime and remote and home working.
- Access to local coworking spaces.
- Support for climate action:
- Personal carbon emissions offsetting.
- Up to two additional leave days for sustainable travel.
- Up to two additional leave days for climate activism.
- Apple MacBook Pro and peripherals.
In order to ensure that we comply with local laws and regulations, Open Briefing staff based outside the United Kingdom will be contracted locally through an employer of record (EOR). Wherever possible, we apply the same terms and conditions of employment to all staff, whether employed directly or through an EOR. Where there are differences due to local laws and regulations, we will apply the better of the provisions set out above or the local statutory requirements.
How to apply
To apply, please submit your CV and cover letter (no more than two pages each) using the secure form.
You will be asked three screening questions in the form as part of your application:
- What excites you about Open Briefing and this role?
- In this role, you’ll support civic actors facing complex threats from state, corporate, or criminal adversaries. These actors often have limited resources, knowledge, or experience to identify or respond to such risks. What do you see as the key factors when designing effective digital and information security strategies in this context? If possible, please share an example of a role or project in which you tackled similar challenges
- Our team is diverse in language, culture, location, working style, and employment model. Many of our consultants work with us part-time, alongside other clients, and are embedded in a wider ecosystem. Your role will be to support their growth, match them to the right work, and integrate their efforts across a broader, cross-functional team. What challenges would you anticipate in leading such a diverse, distributed team? Please share an example of a role in which you managed similar challenges – ideally within a global civil society or service-oriented organisation.
Please note the following dates:
- Closing date: 20 June 2025 (16:00 UTC)
- First round interviews: 30 June and 1 July 2025
- Second round interviews: 3 and 4 July 2025
- Desired start date: 1 August 2025 or as soon as possible thereafter
Please let us know in your cover letter if any of these dates are problematic and we will try to accommodate. Given the nature of our work, the successful applicant will need to complete a reasonable vetting process before being appointed.
The client requests no contact from agencies or media sales.
The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.
Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected
Key Responsibilities:
- Lead the FYT Movement – Engage with movement members
- Listening
- Inspiring
- Taking inspiration from
- Facilitating collaboration and cross-pollination
- Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out.
- Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
- Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
- Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
- Provide Line Management support and supervision to the other members of the Leadership Team.
- Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
- Engage in practical theological reflection on FYT’s mission and how it is expressed.
- Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
- Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
- Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
- Support the active promotion of the FYT training and resource offer.
- Lead the monitoring and evaluation (impact assessment) of FYT’s work
Other functions:
- Meet regularly with Line Manager for supervision.
- Undertake administration and keep necessary work records.
- Comply with all FYT policies and procedures.
- Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
- Engage in CPD/lifelong learning.
- Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.
Additional Information
- The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
- Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Role - Finance Manager
Reports to: CEO/Deputy CEO
Location: Home Based (with occasional travel required)
Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.
Contract Hours: Full Time / 40 hours per week. Permanent subject to funding
ROLE OVERVIEW
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.
MAIN PURPOSE OF ROLE
To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.
To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.
To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.
The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.
KEY AREAS OF RESPONSIBILITY
· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.
· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.
· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.
· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.
· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.
· Ensuring effective day-to-day management of book-keeping and financial administration.
· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.
RESPONSIBILITIES
Finance:
· In conjunction with the Leadership team, undertake regular finance operational duties including;
- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.
- Preparation and setting of the annual budget.
- quarterly reviews – including cashflow and operational re-forecasts.
- Monthly management accounts and variance analysis.
· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.
· Assist the third-party accountant with the preparation of year-end accounts.
· Manage and operate the internal finance and accounting systems and databases.
· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.
· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.
· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.
· Ensure that all receivables are billed and collected on a timely basis.
· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.
· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.
· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.
· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.
· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.
Effective Organisational Administration
· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.
· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.
· Review, improve and ensure implementation of project management processes.
· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.
· Ensure insurance is in place for all activity and potential organisational risks.
· Continually improve and manage operational costs and budget.
· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.
Other
· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.
· Provide support for effective governance.
· Take part in Leadership Team meetings.
· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by the CEO or Deputy CEO.
PERSON SPECIFICATION
ESSENTIAL
Experience
Experience of the range of financial management and management accounting, including analysis and commentary.
Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.
Experience of working with and co-ordinating income and expenditure across multi-project budgets.
Ability to work to tight deadlines and some ad hoc schedules.
Knowledge
Knowledge of financial regulations and accounting processes.
Working knowledge of using QuickBooks.
Knowledge of health and safety legislation and employment law.
An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.
Skills
Strong attention to detail with a strong sense of commerciality and value for money.
Excellent written and verbal communication skills.
Excellent organisational skills and ability to manage time-sensitive tasks.
Ability to work flexibly and occasionally out of hours.
Other
Ability to manage payroll and HR administration.
Proficient in Microsoft Office suite, particularly Excel.
DESIRABLE
Experience of charity sector accounting/finance.
Experience or understanding of project management.
Experience of line managing staff or volunteers.
Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.
An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.
We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration across both our volunteer staff and employed workforce.
This role is key to ensuring the Army Cadets can communicate well with the volunteer community and that national level events are correctly supported.
This position is a permanent full-time post (40 hours per week) which will be home-based. However, regular travel across the UK attend events and meetings will be required. The starting salary for the post will be £29,644.00 per annum.
Essential Skills
§ Experienced and skilled administrator and planner, who can work under own initiative in both office and remote environments.
§ Demonstrable success in establishing effective working relationship across a range of organisations at all levels.
§ Excellent written and verbal communication skills.
§ IT literate; experienced user of Microsoft office with experience in using document management systems, such as SharePoint.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by Sunday 15th June 2025. Please note, AI should not be used to produce either the covering letter or CV.
Interviews will be held on Monday 23rd June 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Job purpose
The Clinical Lead will play a pivotal role in leading and developing Action for ME’s Healthcare Services with the Operations Director, ensuring the highest standards of clinical care for individuals affected by Myalgic Encephalomyelitis (ME). The postholder will be responsible for clinical oversight, service development, and leadership, working collaboratively with multidisciplinary teams to enhance outcomes for children and adults with ME and will be the CQC Registered Manager for the service.
At present, the Healthcare Services is a small team with two doctors (GPs) and two physios. Our counsellors are overseen by a Counselling Lead Supervisor and our multi-faith Chaplains are supported by our Lead Chaplain.
We are keen to develop and expand our services, building on the small amount of spot purchasing from local commissioning boards and exploring a diagnosing and prescribing offer. We are also keen to explore the potential of increasing the range of disciplines offered within the team. You will play a key role in driving the strategy for our Healthcare Services with the Director of Operations.
Key responsibilities
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Provide clinical support and expertise to Action for ME's Healthcare Services, ensuring evidence-based, person-centred care.
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Act as Registered Manager for CQC (Care Quality Commission) purposes and ensure that the service meets all required standards.
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Lead the development and implementation of clinical policies, protocols, and best practices in line with national guidelines and regulatory requirements.
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Supervise and support healthcare professionals within the service, offering guidance, mentorship, and training.
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Designated safeguarding officer for Healthcare Services.
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Collaborate with external stakeholders, including NHS services, researchers, and others, to enhance healthcare provision for people with ME.
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Ensure the service complies with regulatory and safeguarding standards, including CQC requirements where applicable.
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Monitor and evaluate service delivery, using data-driven insights to improve clinical outcomes and patient experience.
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Provide expert advice on complex cases, supporting staff with clinical decision-making.
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Represent Action for M.E. at external forums, conferences, and policy discussions.
Person specification
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A registered healthcare professional (e.g., doctor, nurse, physiotherapist, or occupational therapist) with active professional registration (GMC, NMC, HCPC or equivalent) OR an experienced commissioner of healthcare services with experience of quality assurance, safeguarding and compliance.
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Extensive clinical experience in chronic illness management OR sound understanding of clinical practice, ideally with expertise in ME or related conditions and a clear understanding of the challenges faced by people with ME.
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An understanding of Care Quality Commission regulatory requirements.
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Proven leadership experience in a healthcare setting, including team management and service development.
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Strong understanding of evidence-based practice and clinical governance.
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A sound understanding and experience of safeguarding children/young people and vulnerable adults.
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Excellent communication and interpersonal skills, with the ability to engage effectively with patients, carers, and healthcare professionals.
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Experience in training and mentoring healthcare professionals.
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Ability to work independently and collaboratively within a multidisciplinary environment.
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Commitment to patient-centred care and advocacy for people with ME.
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Knowledge of NHS structures and commissioning processes.
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An understanding of working within the third sector or charitable organisations.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
You'll be joining a passionate and collaborative Estates & Facilities team at Marie Curie, working closely with colleagues across health, retail, fundraising, and central operations. Our team is committed to sustainability, safety, and compliance, ensuring our environments reflect our mission of compassionate care.
As the Estates Compliance & Sustainability Lead, you'll be the driving force behind our sustainability strategy and compliance performance across the estate. Your work will support vital environmental goals - like energy efficiency, carbon reduction, and sustainable practices - while ensuring we meet statutory and internal compliance standards. This is a high-impact role, perfect for someone ready to influence culture, champion innovation, and embed sustainability into everything we do.
Main responsibilities:
- Lead and deliver Marie Curie's Sustainability and Energy Strategy.
- Oversee and enhance environmental compliance (SECR, ESOS, EPC, etc.).
- Monitor and manage energy performance, providing reporting and analysis.
- Maintain and improve waste management and carbon management policies.
- Chair the sustainability working group, promoting cross-team engagement.
- Support delivery of cleaning efficacy audits and business continuity planning.
- Support Hospice teams with audits, ensuring actions are remedied and closed in a timely manner.
- Keep compliance systems (e.g., Info Exchange) and dashboards up to date.
Key Criteria:
- Solid knowledge of environmental legislation and sustainability frameworks.
- Proven experience in facilities management and environmental compliance.
- Strong analytical skills with a data-driven approach to solution design.
- Strong communication and stakeholder engagement skills. Ability to present new ideas and influence cultural change.
- Demonstrates a sense of ownership and confidence when working independently, while also effectively collaborating as part of a team.
- Possession of IEMA membership or a relevant qualification in environmental or facility management disciplines will be an asset.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 8 June 2025. We encourage early applications as we may close the application process once we have received a sufficient number of qualified candidates.
Salary: £35,530 - 39,474 per annum, depending on experience
Contract: Permanent, full-time (35 hours per week)
Based: Home-based with occasional travel across the UK.
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.
Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.
One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.
You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.
PERSON SPECIFICATION
Essential skills and experience:
- Experience in marketing communications or a related role
- Excellent writing skills and creative flair
- Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
- Strong time management and the ability to work independently
- A collaborative approach and a clear focus on impact
- Experience working in or with schools is a bonus, but not essential.
If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.
Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance from day 1.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the NGSN London Regional Board
The NGSN London Regional Board brings together partner organisations to enhance collaboration, service delivery, treatment, and understanding around gambling harm within the London Region.
The Board has a joint vision to build a strategic approach to raise awareness and provide education and treatment around gambling-related harm. The Board is chaired by Betknowmore UK’s Founder & CEO Frankie.
About the role
We are seeking an experienced Project Manager to lead our stakeholder engagement initiatives with local authorities across London. This critical role will drive forward the board's vision by building strong relationships with key stakeholders and ensuring effective collaboration between local authorities, public health services, and NGSN partners. By positioning gambling harm as a public health issue, we aim to embed harm reduction within broader health systems, ensuring improved access to support and care across London.
The ideal candidate possesses proven Project Management experience and demonstrates initiative as a self-starter who excels at making sound, proactive decisions that drive project progress. We seek someone who can work autonomously with minimal supervision while also collaborating effectively with our predominantly remote team. While this position is funded by GambleAware, the successful applicant will be employed by Betknowmore UK.
Job Title: Project Manager
Hours:Full-time (37hrs) – 12 month contract
Salary: : £36,000 -38,000, depending on experience
Location: Remote with regular travel across London Boroughs
Line Manager: Director of Finance and Operations (Betknowmore UK)
Interview date: Interviews to be held on a rolling basis
Key Accountabilities and Responsibilities
Stakeholder engagement
- Scope out opportunities to work with Local Authorities
- Build and maintain productive relationships with local authority representatives, public health teams, and other relevant stakeholders
- Develop local data collection systems and pathways
- Identify opportunities for embedding gambling harm reduction within broader health systems
- Act as an ambassador for the NGSN London Regional Board, representing its vision and values
Reporting
- Regularly meet with and update the board on work progress
- Manage and regularly report on budget
Monitoring
- Maintain accurate records and contribute to reporting on programme outcomes
- Produce impact reports to demonstrate the value of gambling harm interventions
Risk management
- Identifying potential risks
- Developing mitigation strategies
- Monitoring and addressing issues as they arise
Meeting Co-ordination
- Liaise with the chair to plan board meeting agendas
- Book meeting rooms and catering
- Take minutes, record and follow up actions
Event co-ordination
- Planning, organising, and delivery of gambling awareness event and workshop, from initial concept to post-event evaluation
General
- To operate with clear professional & confidentiality boundaries, working within the organisations code of conduct.
- Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences
- To carry out other duties commensurate with the post
Person Specification
Qualification or relevant experience
- Understanding of Local authority
- Demonstrable experience in a similar role
- Proficiency in project management and budget reporting
Essential experience
- Proven experience in stakeholder engagement, preferably within local government or public health settings
- Proven project management skills with the ability to plan, coordinate, and deliver complex initiatives
Essential skills and knowledge
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Strong problem solving and ability to use own initiative
- Ability to prioritise and manage multiple tasks simultaneously
- Proficiency in data management and reporting
- Knowledge of gambling harm and support services
- Ability to work independently while also collaborating effectively with multiple partners
How to Apply
To apply please send your cv and cover letter outlining your experience to info @ londongamblingharms. org
By joining our team, you will play a pivotal role in helping the NGSN London Regional Board achieve its aims of reducing gambling harm, promoting long-term recovery, and ensuring improved access to support and care across London's communities.
See application pack attached
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training

Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Applicants must be based in Northern Ireland due to the requirments of the role.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London.
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Applications without the specified cover letter will not be considered.
Applicants must be based in Northern Ireland.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.