Employment service administration volunteer volunteer roles
EMPLOYMENT COACH
Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, family circumstances, mental health issues, substance misuse, care leavers, learning disability, age, and physical disabilities.
Volunteers play a key role in the provision of vital services to our clients f
Would you like the opportunity to apply your experience in a meaningful role to help vulnerable clients?
· Do you have 1 hour a week to give to a vulnerable client
· Can we rely and depend on you to commit to a period of up to 12 weeks?
· Can you create and maintain positive, professional, and trusting relationships with a non-judgmental approach?
If you can answer ‘yes’ to these questions, then we would love to hear from you!
Role summary:
To encourage and support clients on a one-to-one basis to find suitable employment or volunteering.
To assess each individual and help prepare them for meaningful and suitable employment.
Key Responsibilities
· To support clients to identify their skills and readiness for employment and training
· To communicate with clients to understand their strengths and assisting with personal barriers
· To research and match suitable employment, work placements, volunteering or training opportunities based on client preferences
· To identify any initial support needs/adjustments that the service user may need to work successfully
· To assist with CV’s, applications and support for interviews
Make a real difference to children in Wales with a life-shortening condition by becoming a Fundraising Volunteer today!
We’re on the lookout for a friendly and reliable volunteer to join our dynamic People Services Team as a Systems Administration Volunteer.
This role will be based at our main Head Office in Sully, assisting the People Services Team with a variety of both systems-based and general administration duties.
The People Services Department is made up of 3 functions: HR, Learning and Development and the Volunteering Team. This opportunity would suit someone who has previous office-based experience.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX (Head Office)
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Weekdays
Background checks: 2 references and a Basic DBS check
A good level of IT skills is required for this role, as well as any prior experience of HR systems. An understanding of GDPR is also welcome, however, training will be provided.
We welcome applications from individuals with disabilities. Please let us know if you require any reasonable adjustments during the informal chat for this role.
Activities include:
• Updating HR systems – including our dual HR/Payroll system, recruitment system and Benefits platform
• Updating employee electronic files
• Updating/amending spread sheets and other information in Excel
• Data input
• Photocopying/filing
• Other ad-hoc administration tasks
Training you will receive:
You will be fully briefed by the Tŷ Hafan team and a full induction will be provided to include:
• Mandatory e-learning to include Safeguarding, Data Protection, Keeping Yourself Safe and Looking After Others
• In-person training to include GDPR
• Ad-hoc role specific training as required – including training on all relevant HR systems.
• All volunteers must complete their mandatory training to continue in their role.
The benefits of joining our People Services team:
• Meet New People and expand your social circle
• Experience the satisfaction of contributing to a meaningful cause
• Enhance your communication skills
• Gain a professional reference after 3 months
• Challenge yourself, gain new experiences, and receive valuable feedback and recognition for your efforts
• Enjoy yourself, feel good about helping others, and make everyday rewarding!
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a reliable individual (or individuals to share the role) to assist us in supporting our teams of volunteers who work across our three projects: FareShare Greater Manchester, EMERGE Recycling and Touch Wood, as well as our parent charity, EMERGE 3Rs.
With your organisational skills, you’ll assist the Volunteer Management Team in the administration of our volunteer programmes and help us with the day-to-day operation of the office.
This position presents an excellent opportunity to gain or refresh valuable transferable skills that can be used across a wide range of working roles in future.
This role is shared between several volunteers; each covering different shifts, so we have flexibility in accommodating what hours you are able to offer us.
ABOUT EMERGE
We operate three initiatives:
* FareShare Great Manchester - the regional hub of national charity FareShare UK, which redistributes overstocked food to community initiatives and food banks, diverting it from polluting landfill
* Touch Wood - our reclaimed wood workshop, which takes wood destined for landfill or incinerators and prepares it for resale or upcycles it into crafted items
* EMERGE Recycling - a pioneering recycling social enterprise
The volunteer administration support role is one of the broadest ranging opportunities we have on offer; being a blend of many working practices, from general administration to assisting with recruitment. You will be working with a diverse range of individuals, from many different types of backgrounds and circumstances, so a friendly attitude and an interest in helping people are advantageous traits for applicants.
Typical tasks include:
* Answering and redirecting phone calls and greeting visitors
* Data entry
* Assisting with monitoring information
* Assisting with preparation of induction sessions
* Undertaking routine tasks, e.g. photocopying, laminating
* Preparing information packs
* Maintaining supplies of flyers and forms used for volunteer recruitment
REQUIREMENTS:
Organised and reliable
Good communication skills: comfortable speaking in person and on the phone in a polite, clear and friendly manner
Strong computer skills; particularly familiarity with Microsoft Word, Excel and Outlook
Accuracy and attention to detail
Good standard of personal presentation
BENEFITS:
A friendly, inclusive and supportive environment
Attainment / development of a wide range of CV-enhancing transferrable work skills, from admin procedures to teamwork and interpersonal skills
The opportunity to support a great cause and give something back to your community
Work reference available after 3 months in the role
Reimbursement of your local travel expenses
You will be required to complete introductory sessions before you are confirmed in the role.
When? Once a week, Monday to Friday. All day or shifts 9:00 – 13:00 / 12:00 – 4:00
How often?Volunteers are typically involved for one shift a week.
GETTING TO US
We are just a 15 minute bus ride from Manchester Piccadilly, with our new base, Maynard House, located on new Smithfield Market, which is only a few yards off a main arterial route into the city, Ashton Old Road.
Public Transport
The market site can be easily reached by a number of bus services, with the 219 being the most frequent.
If travelling to us by car, please be aware that many satnav systems wrongly direct drivers to the rear of the market site. Instead, please enter by the main gate on Whitworth Street East (off Ashton Old Road). There is plenty of free parking on site.
There is a bus stop immediately opposite the main entrance to the market.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer Role Description
- To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office.
- Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.
- To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.
- Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.
- To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.
- To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.
- To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format. If alternative methods of collecting stats are used, to ensure that the team are all using the same method.
- To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.
- To assist with the recruitment interviews and induction of new Volunteers.
- Responsible for the support of new Volunteers and their final sign off. Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.
- To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.
- To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.
- To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.
- To provide local information for the Helpline Court Information Sheet when requested.
- To ensure the team follow the practices of the court and work in partnership with the court staff.
- To forward any testimonials about the support provided by our volunteers to the CCSS office.
- Responsibility for maintaining the stock of CCSS leaflets.
- Organise cover for themselves when they are on holiday or need to take time off.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a friendly and empathetic Pathway Volunteer. As the first point of contact for individuals accessing our Community Wellbeing Service, you’ll play a vital role in welcoming guests, conducting initial triage appointments to understand their goals and needs, and signposting them to the most appropriate support services.
The role will require you to:
- Greet guests who are visiting the Community Wellbeing service for the first time
- Conduct a ‘pathway’ triage appointment, establishing the members’ goals and note down areas of concern and current issues
- Signpost to local services and partners that come into the space
- If needed, book an appointment for the member with an advisor
- Update Sufra’s case management system, keeping detailed notes of appointments
Skills required
Professional
- No formal qualifications are necessary, however understanding and having knowledge of the landscape of Brent, the welfare benefit system and other voluntary and statutory services will be beneficial.
- You need to be a confident communicator, able to give a warm welcome to all and keep to timely appointment slots.
- Digital literacy is essential.
- You must be confident with IT platforms such as Microsoft Office and preferably have used case management systems before.
Personal - We need volunteers who:
- Are friendly
- Are non-judgemental
- Can actively listen
- Are passionate about supporting local families to access the support they need
- Are empathic
- Preferably be able to speak another language: Arabic, Persian, Spanish
- Are confident communicating to people without a shared first language
- Have IT skills (ability to use Microsoft Office applications, or willing and able to learn)
- Have a good understanding of confidentiality