Employment specialists jobs

Job Title:            Children, Young People and Families Programme Co-ordinator

Salary:                SPC 32 £31,405

Responsible to:   Head of Children, Young People and Families

Location:             BVSC, Latham House, 33 – 34 Paradise Street, Birmingham, B1 2AJ

Hours of work:  35 per week

Contract Duration12 Months Fixed Term

· Are you passionate about making a real difference to the lives of children, young people and families across                  Birmingham?

· Do you have a flair for building strong partnerships and coordinating impactful community projects?

· Are you organised, proactive and ready to take ownership of meaningful work that changes lives?

If you’ve answered yes, we’d love to hear from you!

Birmingham Voluntary Service Council (BVSC) is the city’s leading infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to strengthen and champion Birmingham’s voluntary and community organisations, supporting them to grow, collaborate and increase their impact across the city. Our work spans a wide range of areas including health and social care, children and young people, community development, and multiple complex needs.

The successful candidate will have the DreamTeam Project as their primary focus, coordinating referrals, managing orders and deliveries, and building strong partnerships to ensure families in need receive essential support. In addition to DreamTeam, they will also play a key role in supporting other CYPF initiatives, including the West Midlands Multibank and the VCSEF Early Help Programme, contributing to their growth and success across the portfolio.

The purpose of the role is to work closely with the Head of CYPF and colleagues within the CYPF portfolio to ensure that the DreamTeam project is coordinated and managed successfully. You will also support the coordination of other CYPF programmes as required, manage contracts to ensure effective delivery, and collaborate with the Head of CYPF, other CYPF staff, and BVSC’s Communications team to develop and deliver the communications strategy for the CYPF portfolio in line with BVSC’s wider communications strategy.

 We Are Looking For Someone Who:

· Has excellent organisational and coordination skills.

· Can build strong relationships and communicate effectively with a wide range of stakeholders.

· Is experienced in managing projects, budgets, and reporting.

· Works collaboratively and shows a genuine commitment to improving outcomes for children, young people, and families.

· Is proactive, adaptable, and able to support multiple programmes across the portfolio.

What You Will Need to Succeed in This Role:

To succeed in this role, you'll need a proven ability to manage multiple projects and meet deadlines, strong attention to detail and excellent administrative skills, and confidence in engaging with partner organisations, funders, and community stakeholders. You should have experience in monitoring, evaluation, and reporting of project outcomes, as well as flexibility, resilience, and a positive approach to problem-solving. Enthusiasm for working within a collaborative team environment and supporting wider portfolio activities as required will also be essential.

 Please see the job description for further details 

Working for BVSC

BVSC is proud to provide a place to work in which staff feel valued and motivated. Our talented and committed staff team are provided with competitive terms and conditions, and a supportive, flexible, friendly working environment.

Our organisation’s culture is underpinned by our 4 core values – Commitment, Collaboration, Inclusion and Integrity. These values are demonstrated in the work of our staff team, who are integral to the achievement of our mission to support and advocate for a vibrant, resilient voluntary sector in Birmingham.

Terms and conditions

· 35 hour working week 

· 29 days annual leave + bank holidays a year 

· 5% pension contribution 

· 3.5 times salary Death in service benefit

· BVSC is a Living Wage Employer

Work-life balance 

· Hybrid working, allowing staff to divide their working hours between our city centre office and their home 

· Flexible working arrangements available for staff 

· A flextime system is in place for staff 

· We offer up to 7 days paid leave per year for undertaking voluntary work or public duties 

· We provide generous maternity and paternity pay 

Staff development 

· We support staff to undertake training and development, providing funding and time off for study 

Values based approach

· We take a values led approach to the full employee journey including values based interview, and values based supervision and appraisals 

Wellbeing

· We offer free access to a range of wellbeing platforms 

· BVSC offers all employees a suite of wellbeing support 

We are looking for candidates that can demonstrate the following BVSC organisational values: 

Commitment:  Making a positive difference through passion, innovation and social action 

Collaboration: Connecting people and organisations to work together to improve lives 

Inclusion:        Empowering and involving everyone in creating a fair and equitable Birmingham 

Integrity:         Building trust through delivering excellent outcomes 

At BVSC, we are dedicated to promoting equality, diversity, and inclusion in all areas of our work. We actively strive to create an environment where all individuals - regardless of ethnicity, sexual orientation, gender identity or expression, or any other aspect of their identity or lived experience - are welcomed, respected, and valued.

As part of our commitment to positive action, we take proactive steps, where needed, to address underrepresentation and create fair opportunities, particularly in recruitment. We aim to ensure that everyone has an equal chance to progress and succeed.

We stand in solidarity with all marginalised communities, ensuring that our policies, practices, and culture are inclusive, equitable, and empowering. We are dedicated to challenging discrimination and fostering a workplace where diversity is not only acknowledged but celebrated.

We strongly encourage suitably experienced applicants from a wide range of backgrounds to apply and join BVSC. 

We encourage applicants to think creatively about how they can meet the requirements of the role and person specification if there are essential criteria you do not meet, so please describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this.  From application to interview, we place inclusion at the heart of all we do. 

We are a Second Chance Charter employer, committed to ensuring that people with convictions can access employment. DBS checks, if applicable to the role, will be conducted once a job offer has been made and accepted.

Closing date for applications – Monday 24 November 2025 (1 PM)

Interviews to take place – Wednesday 3 December 2025

Shortlisted applicants will be contacted by Wednesday 26 November 2025. If you have not been contacted by Wednesday 26 November, you should assume you have not been shortlisted.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Secondments will be considered.

About Us

Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.

The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.

About KDASS

Kirklees Domestic Abuse Specialist Services (KDASS) is a partnership between 3 specialist service providers. Together we deliver specialist, trauma-informed, and person-centred support for people who have experienced harm through domestic abuse.

Grounded in the Kirklees Domestic Abuse Strategy, KDASS aims to:

• Empower people to live free from harm and fear

• Give advice and deliver personalised interventions to reduce the risk of harm or symptoms of trauma cause by Domestic Abuse through accessible, person-centred pathways

• Work collaboratively with valued statutory and third sector agencies to achieve the best outcomes and impact for each individual.

• Champion equality, diversity, and inclusion in all we do.

About the opportunity

As a vital first point of contact for people affected by domestic abuse, you will play a central role in ensuring that every person who reaches out to KDASS is heard, supported and connected with the right help at the right time. Through compassionate, person-led conversations, you will listen, explore and understand individual experiences, identify risks, and ensure a safe and supportive pathway into the most suitable specialist service within our partnership.

As part of our Triage Team, you’ll:

• Receive and respond to inbound calls into the KDASS central point of access, offering immediate emotional support, advice and guidance

• Review and process referrals received via our online portal and access system.

• Triage victims/survivors to the most appropriate service within agreed timeframes

• Input and maintain accurate case records in the Oasis system

• Identify and escalate any immediate safeguarding concerns through the appropriate pathways;

• Build and maintain strong, positive relationships with partner agencies to ensure smooth referral pathways; and

• Work closely with the Programme Manager to identify trends, opportunities, and areas for development within the service.

About You

At KDASS, we value both lived and learned experience. We are committed to building a diverse, inclusive and compassionate workforce that reflects the communities we serve.

Essential - You will:

• Have an understanding of domestic abuse, its impacts, and best practice approaches in supporting victims/survivors.

• Demonstrate empathy, compassion, and a non-judgemental approach in all communication.

• Understand risk and safety planning within a domestic abuse context.

• Have experience of accurate and timely record keeping within a case management system.

• Possess strong communication, organisation and IT skills.

• Be adaptable, collaborative and solution-focused in your approach.

• Be committed to your own professional development and reflective practice; and

• Share our passion for enabling people to live safe, empowered and fulfilling lives.

Desirable  - You will have:

• Additional spoken languages (particularly those used in South Asian communities)

• Experience working in a charity or third sector setting

• Knowledge of the Kirklees Domestic Abuse Strategy or the Violence Against Women and Girls (VAWG) Strategy

• Knowledge of the Safe and Together DA Model or a commitment to undertake training to meet the behaviours and practise of this model.

• Understanding of person-centred and trauma-informed approaches.

Equality, Diversity and Inclusion:

KDASS is committed to building an inclusive service that values and celebrates diversity. We particularly welcome applications from people from minoritised communities, individuals with multiple and diverse language skills, people with disabilities, and those with lived experience of domestic abuse who can help shape and strengthen our understanding and response.

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)

• You will be able to access Learning and Development opportunities.

Application process/next steps

Please note we are only accepting applications through our recruitment platform Applied. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.

Location: Bristol

Interviews: 25th of November in-person at our Bristol Centre

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact.

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programme’s aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

This is more than just a job—it's an opportunity to change lives, including your own.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Location: Pan-London/Camden

(Various Sites across Greater London which will mean commuting on a regular basis as not all roles are hybrid working. However, placements do take travel into consideration)

Salary:£31,531 - £33,696 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

(Flexibility considered. This also includes a rota basis and weekend and evening cover/placement)

Contract: Fixed Term Contract (12 months)

Closing Date: Monday 1st December 2025

Closing Time: 00:00am

Interview Date: Wednesday 10th December 2025

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Domestic Abuse Crisis Intervention Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our Peripatetic Team provide front-line support to Solace’s Advice, Community and Accommodation-based Services across London. Crisis Intervention Workers enable our services to deliver a consistent high standard of service.

The team was created in order to have trained, skilled staff ready to cover gaps in service and facilitate the continued smooth running of services, proactively supporting women and children who have experienced domestic abuse.  They are required to go into different teams and quickly establish themselves and provide support in times where staff teams may be struggling.

About the Role

In all services, peri workers provide nonjudgmental, confidential, and psychologically informed support to survivors of domestic and sexual abuse. Typical tasks include risk assessment, safety planning, and working with survivors to develop individual support plans.  Other roles require house management, outreach and health and safety tasks.

Peri workers have the opportunity to work in a variety of roles across Solace’s services. Working across departments offers peri workers the ability to continually develop their knowledge, casework skills, advocacy skills, multi-agency working, and ability to manage and thrive in a changing environment.

The role will involve commuting to sites across London, and although hybrid working may be available in some projects it is not possible for all. Travel is taken into consideration when confirming placements, however you should be prepared for longer commutes.

This role in certain placements will require you to work a rota including weekend hours between 8am – 8pm.

About You

The Peripatetic Team is dynamic – our colleagues bring a wide range of transferrable skills and different experiences to the team that informs our practice and work with survivors.

The Peripatetic Team is looking for passionate advocates who understand the importance of working in a psychologically informed way with both survivors and colleagues, who are willing to continuously learn and develop their skills, and who understand intersectionality and the impacts violence against women and girls can have on women with intersecting identities. While prior experience of working with survivors of abuse is desirable, it is not a requirement and if you have transferrable skills and a passion for supporting women and children then we would love to hear from you.

You will be a great fit in the Peri Team if you embrace change, have a growth mindset, and are comfortable working independently. Although peri workers are dispersed across different services, the team offers regular opportunities to connect with fellow peri colleagues.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Job Title: Healthier & Wealthier Adviser
Salary: £26,050 per annum
Hours: Full Time (37 hours per week)
Location: Head Office, Newton Aycliffe, DL5 – working across County Durham

About us

Groundwork works across the UK helping communities find practical solutions to the challenges they face. Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. Groundwork’s mission is to support people to improve their prospects and reach their full potential.

About the role

We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more.

You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required.

Your role will include:

• Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments.
• Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed.
• Maintaining accurate case records and ensuring all work meets quality standards.
• Responding to enquiries promptly and supporting the general advice line during busy periods.

You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.

About You

We’re looking for someone who is:

• Empathetic and approachable, with excellent listening and communication skills.
• Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
• Organised and proactive, able to manage a varied workload and meet deadlines.
• Committed to equality, diversity, and inclusion in service delivery.
• Adaptable, with a willingness to travel and work flexibly to meet client needs.

Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered.

Closing date: Midnight on Thursday 20th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Do you thrive on building meaningful relationships? Are you passionate about making a difference through fundraising, marketing, or customer service? Do you have strong local knowledge of Derbyshire and its communities? If so – this could be your perfect role!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting conditions and terminal illnesses as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

As our service continues to grow, we're looking for a passionate and people-focused Community Fundraiser to join our friendly, driven and dynamic Income Generation & Marketing Team – and help us reach even more families.

Location: You will be based at the Hospice in Loughborough full time for the first six months, moving to a hybrid contract thereafter.
There is a requirement to travel around the East Midlands – mainly covering Derbyshire and Northwest Leicestershire (Coalville, Ashby) – for events, meetings and community engagement.

Hours of work: 37.5 hours per week – Monday to Friday, 9:00am–5:00pm, with occasional evening and weekend work to support events and fundraising activities.

About the role

As Community Fundraiser, you will be responsible for delivering relationship fundraising activity within the Derbyshire area. This includes building and managing relationships with:

· Community Groups

· Schools

· Local Authorities

· Community-based Businesses

· Individual Supporters

With a focus on generating income, you'll work to strengthen connections and inspire people to support Rainbows through donations, events, and volunteering.

Some of the key responsibilities include (but not limited to):

· Growing income by developing relationships with supporters in your area.

· Maximising donor engagement, retention and loyalty through meaningful relationship management.

· Coordinating and delivering community fundraising activities and supporting third-party fundraisers.

· Ensuring compliance with the Fundraising Code of Practice.

· Maintaining accurate records and data using our CRM system.

· Collaborating with colleagues to deliver tailored communication and cultivation strategies.

· Recruiting, training and supporting proactive volunteers to represent Rainbows in the community.

• Further responsibilities in the role can be found by downloading the Job Description.

Requirements

· A fundraising, customer-facing sales, or marketing role.

· Building relationships with individuals from all walks of life.

· Delivering presentations or speaking confidently to groups.

· Communicating clearly and effectively – both in writing and verbally.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Hybrid working location after 6 months (Need to be in the Hospice to start with).

· Eligibility to join blue light card discount scheme and Company Shop.

· Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme.

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice.

· Free access to an employee assistance programme.

· Wellbeing support and access to Mental Health First Aiders.

· Unofficial benefits: Fun events, All staff away days, Guest visitors.

For further information about this role and the responsibilities please contact Gary Farnfield, Community Fundraising Manager.

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team.

This role is subject to a Standard DBS (Disclosure and Barring Service) check and comprehensive pre-employment screening, including employment referencing covering the past five years.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Location: Barnet

Salary:Unqualified: £28,255 - £29,913 per annum

Qualified: £29,923 - £32,623 per annum (with an accredited VAWG /domestic abuse qualification)

(Please note that applicants are usually appointed at the bottom of the relevant band)

Hours: 37.5 hours per week 

Contract: Fixed Term Contract (Until 31st March 2027)

Closing Date: Thursday 27th November 2025

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Refuge Case Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Barnet Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Case Workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

You will provide advice and support to women who have experienced domestic abuse in a refuge setting working across two sites.  You will carry out risk and needs assessments, develop support plans and carry out key work with women survivors. You should have a minimum of two years’ experience of working with this or a similar client group. An in depth understanding of the needs of women and children from a diverse background is essential.

About You

The ideal candidate will have in-depth knowledge of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support to victims of domestic and sexual violence.

You will have experience of managing risk and following case management procedures to meet the needs of the client group, and the ability to work with women to help them to understand their needs, risk assess, develop safety plan and support them in linking with other agencies.  

You will have a working knowledge of the available legal remedies, housing and welfare benefits, as well as experience of providing workshops.

In addition to case management you will be required to undertake housing management responsibilities including health and safety and maintenance of the refuges.  You will have excellent administrative and time management skills.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £49,098 per annum
Contract Type: Permanent
Campaign Closes: 28th November 2025
First Stage Interviews: 9th/10th December 2025

Second Stage Interviews: 15th/16th December 2025

We are looking for a Communications Lead to shape and deliver impactful communications that inspire and engage. You will lead day-to-day coordination of internal and external communications, ensuring clarity, consistency, and creativity across all channels. Acting as deputy to the Head of Brand, Communications & Entertainment, you’ll manage specialist managers and oversee integrated planning for campaigns, partnerships, and internal engagement.
Essential Criteria 

• Significant experience (2+ years) in a mid-senior communications role, ideally within the charity or not-for-profit sector. 
• Proven ability to lead, manage, and coordinate communications teams and projects across multiple disciplines.
• Strong understanding of integrated communications planning – including PR, digital, social, and internal comms.
• Demonstrated experience delivering impactful communications that build engagement, increase awareness and drive consideration.
• Excellent written and verbal communication skills, with the ability to craft clear, compelling, and emotionally resonant messages.
• Experience developing and delivering internal communications strategies that foster alignment and culture.
• Collaborative leadership style with the ability to coach, motivate, and support a high-performing team.
• Skilled in managing competing priorities in a fast-paced environment.
• Excellent stakeholder management and partnership communication experience.
• Strategic thinker with strong operational delivery skills and a focus on impact and efficiency.

Core Purpose
The Communications Lead plays a pivotal role in delivering Make-A-Wish UK’s mission by leading the planning, coordination and execution of impactful communications across internal and external channels.

Acting as the communications lead across every day operations, this role ensures alignment, clarity, and consistency across the organisation’s communications outputs, storytelling and messaging. It provides strategic and operational leadership to specialist communications managers and supports the delivery of high-quality campaigns, partnership communications, and internal engagement activity.

This role supports the Head of Brand, Communications & Entertainment to develop long-term brand and engagement strategy, while ensuring excellence in delivery, team coordination, and communications impact. 

Key Responsibilities 
Communication leadership & coordination

• Lead the day-to-day management and coordination of Make-A-Wish UK’s communications activity, ensuring cohesive planning, consistent messaging, and effective delivery.
• Line manage specialist communications managers and coordinate cross-team workflows to improve collaboration and reduce operational bottlenecks.
• Oversee integrated communications planning for key projects and partnerships – ensuring alignment across media, social, digital and internal channels.
• Lead and support delivery of flagship communications moments such as organisation wide annual campaigns, events and major brand partnerships.
• Serve as deputy to the Head of BCE where required, representing the communications function internally and externally.

Internal communications

• Lead the development and implementation of a structured internal communications strategy to strengthen staff engagement, visibility of organisational priorities, and alignment across teams.
• Alongside senior leadership and relevant stakeholders, deliver consistent, creative, and on-time internal communications such as internal newsletters, all staff update meetings, and ad hoc announcements.
• Equip managers and internal stakeholders with tools and guidance to communicate effectively across teams.
• Corporate and partner communications
• Coordinate and develop communications for key corporate partnerships, high-value donors, and campaigns to ensure strategic alignment and high-quality delivery.
• Work collaboratively with fundraising and partnerships teams to ensure communications activity enhances partner experience, reinforces brand values, and drives impact.
• Oversee the production of tailored communications plans, toolkits and templates for partners to ensure consistent, on-brand engagement.

Campaigns and storytelling

• Provide senior communications support for major campaigns, ensuring clear narratives, powerful storytelling, and consistent brand representation across all channels.
• Support the Head of BCE in developing emotionally resonant communications that connect audiences to the mission and deepen understanding of Make-A-Wish UK’s impact.
• Ensure quality control and brand alignment across all public-facing content, in partnership with the Content Manager.
• Drive the development and optimisation of key messages, and their effective use across all touch points within the organisation.

Measurement and continuous improvement

• Track and evaluate communications performance using agreed KPIs.
• Use available data and insights to refine processes and improve communications effectiveness across channels. Seek out new data and tracking ability to enhance learnings and inform development.
• Contribute to a culture of learning, collaboration and continuous improvement within the BCE team.

Doorway is a registered charity that has been supporting young people who are homeless/at risk of homelessness for 28 years, across Warwickshire.  We are moving into an exciting phase of innovation and development as we set our strategy for the next three-five years.

We are seeking a dynamic, creative and strategic individual to contribute to our development and help us to achieve our goals. Ensuring that we go from strength to strength and have a sustainable future, through successful income generation and brand visibility.

The ideal candidate will be proactive, have excellent organisational and communication skills, with the ability to build relationships with donors, sponsors and partners.  A motivated experienced individual with the ability to work in a fast paced environment, delivering fundraising and income generation activities on time.

Join us to bring your experience, passion, and ideas to help make a real difference to the lives of our young people.

Position: Community Fundraiser – West / South-West England
Contract: Permanent
Hours: Full-time (35 hours a week)
Location: Home Based (West / South-West England)
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity 
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Are you a natural connector who loves working with people and making a difference in your community? 

Do you enjoy building relationships, inspiring others, and creating opportunities for positive change? 

If so, we’d love to hear from you! We’re looking for a Community Fundraiser to join our team in West/South-West England. 

In this role, you’ll be at the heart of our work in local communities—supporting individuals, groups, and businesses to raise vital funds to enable the MS Society to continue to support people living with MS. You’ll help people turn their passion into action, guiding them through their fundraising journey and celebrating their success. 

Whether you come from a background in community engagement, sales, customer service, or events, what matters most is your ability to connect with people, spot opportunities, and bring energy and creativity to everything you do. 

What you’ll be doing: 

• Building strong relationships with supporters, volunteers, local businesses, and community groups across West/South-West England. 
• Supporting individuals, groups, and organisations to plan and deliver successful fundraising activities—offering guidance, encouragement, and celebrating their achievements. 
• Identifying new opportunities to grow income and engagement in your region, including partnerships with local trusts and businesses. 
• Ensuring excellent stewardship by providing consistent, friendly, and professional support throughout each fundraising journey. 
• Working collaboratively with internal teams to contribute to regional fundraising strategies and develop innovative approaches to community fundraising. 
• Representing the MS Society at local events and meetings, raising awareness and inspiring people to get involved. 
• Required to travel throughout the region which will include the geographical areas of  Shrewsbury and Telford, Hereford, Worcester, Cheltenham, Bristol, Swindon, Bath, Exeter, Plymouth and Bournemouth.  Regions can be amended to meet business needs. 

What we’re looking for: 

• A confident communicator who enjoys meeting new people and building lasting relationships. 
• Someone proactive, organised, and motivated to achieve targets and outcomes. 
• Experience in fundraising is welcome—but not essential. If you’ve worked in sales, community outreach, or any role where you’ve inspired and supported others, we’d love to hear from you. 
• A full driving licence is essential, as you’ll be out and about in your region. 

This is a fantastic opportunity to join a supportive and ambitious team, with the flexibility to shape your role and make a real impact. If you're ready to take on a new challenge and help us grow our community fundraising, we’d love to hear from you. 

Closing date for applications: 9:00 on Monday 17th November 2025 

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking an enthusiastic Careers Adviser to join our dynamic and forward-thinking Careers Team. In this key position, you will work at our Harris Lower Academy Wilsden in Brent Borough, supporting students to make informed, ambitious and aspirational decisions about their futures.

You will be joining an experienced and knowledgeable team of advisers, from whom you can gain advice and support. Working closely with your colleagues, you will help shape and deliver a high-impact CEIAG programme.

Whether it’s further education, apprenticeships, traineeships or employment, you’ll play a vital role in guiding students towards the post-16 and post-18 pathways that best match their goals and aspirations. You will be part of a supportive and collaborative environment, where ideas are freely shared, good practice is celebrated, and guidance is always at hand.

Your contribution will be central to raising aspirations, inspiring ambition, and ensuring that every student, regardless of background or ability, is fully aware of the range of opportunities open to them. Together, we strive to deliver a high-quality, inclusive CEIAG programme from Year 7 to Year 13, empowering all students to achieve their full potential.

MAIN AREAS OF RESPONSIBILITY

As part of this role, you will:

• Collaborate with Careers Leads across academies to design and implement a high-impact careers education programme aligned with the latest statutory guidance, including the enhanced Gatsby Benchmarks and each academy’s improvement priorities
• Plan and deliver engaging careers assemblies that expand students’ awareness of post-16 and post-18 pathways, alongside other relevant career-related topics
• Provide impartial, tailored career guidance through one-to-one meetings and group sessions that empower students to make informed, realistic and adaptable decisions about their futures
• Accurately record all guidance interactions and agreed actions on Unifrog, ensuring student data is kept up to date and accessible
• Offer targeted support to students navigating post-16 and post-18 transitions, including referrals to specialist services for those with additional needs, such as SEND
• Build and maintain strong relationships with external agencies, networks, and partners to enrich the careers and higher education offer and maximise student outcomes
• Track, monitor and report on student aspirations to inform strategic planning and targeted interventions
• Engage parents and carers in the careers guidance process, keeping them informed and involved in their child’s journey, including attendance at parents’ evenings
• Facilitate meaningful employer encounters that inspire students and broaden their understanding of the world of work
• Attend key events such as results days and enrolment days to provide on-the-spot careers support and guidance
• Support colleagues across the team by sharing best practice, offering shadowing opportunities and contributing to a collaborative learning culture
• Actively contribute to Careers Adviser team meetings by sharing insights, experiences or resources that enhance practice and support team development
• Provide careers-related evidence and representation during Ofsted inspections, showcasing the strength and impact of the careers provision

For a full list of responsibilities please download the job pack.

WHAT WE ARE LOOKING FOR

We would like to hear from you if you have:

• A Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6.
• Proven experience in delivering impartial, personalised career guidance through one-to-one meetings and group sessions
• Experience of successfully motivating individuals to plan and achieve their career goals
• Proactive approach and efficient time management and prioritisation skills.
• The ability to work independently and flexibly within the Academy structure
• Experience of delivering assemblies
• Genuine interest and passion for the education of young people and the ability to contribute more widely to the life and community of the Federation
• Experience of developing and delivering CEIAG within in education setting

For a full person specification, please download the job pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

You will be experienced in taking full senior-management level responsibility for charity finances.  You will be supporting our Chief Executive in overseeing all financial activities for a charity with a turnover of £2 Million.  Reporting regularly to the board of trustees, you will be experienced in working with a fundraiser and managing multiple grant incomes.  Experience of working with local authorities is desirable. We are a small friendly and supportive team.  We are offering a flexible/hybrid working arrangement.

Job Description

About the Role

The Refugee and Migrant Centre is seeking a dedicated and compassionate Family Support Worker to join our Resettlement Department. As part of our mission to assist refugees and migrants in overcoming barriers to integration, this role will play a key part in helping newly arrived refugees settle into their new communities with confidence and independence.

RMC is a well-established charity with over 25 years of experience working with vulnerable refugees and migrants. We provide a range of services, including immigration advice, housing support, welfare assistance, and employment guidance. Our work ensures that refugees and migrants receive the necessary support to become equal citizens in the UK.

Purpose of the Role

The Family Support Worker will support newly arrived refugees and their families, enabling them to navigate the complex challenges of settling into the UK. Working closely with our multi-skilled resettlement team, you will deliver holistic support to refugees across a range of services, including welfare benefits, housing, health, education, and employment. You will also play a key role in empowering families to build their confidence, independence, and long-term integration into the community.

Main Duties and Responsibilities

Client Support & Case Management:

• Manage a caseload of newly arrived refugee families, providing tailored support to meet their specific needs.
• Conduct home visits and orientation sessions to welcome clients to their new community and complete holistic needs assessments.
• Develop Personal Integration Plans for each household on a quarterly basis, helping them set goals for long-term independence.
• Coordinate support with external agencies and specialists to address clients’ needs, ensuring seamless service delivery.
• Support families with housing, welfare benefits, education, healthcare, and employment.
• Assist with registration for healthcare services (GPs, dentists, opticians) and support with medical assessments.
• Facilitate access to education for children and English for Speakers of Other Languages (ESOL) classes for adults.
• Provide guidance on immigration matters and ensure the correct paperwork is in place, including registering for Biometric Residence Cards and supporting welfare benefit applications.
• Ensure clients are financially supported by applying for relevant welfare benefits and assisting with mandatory reconsiderations as required.

Integration & Independence:

• Help clients develop the skills and knowledge to achieve independence, focusing on self-sufficiency and integration into the local community.
• Support families in securing suitable accommodation, liaising with landlords, housing providers, and relevant stakeholders.
• Provide ongoing orientation on UK systems, including financial rights and responsibilities, social services, and community resources.
• Encourage social integration by organising outings and community events to foster connections with local services and other refugees.

Partnership Working & Community Engagement:

• Work closely with a range of internal and external stakeholders to ensure that refugees have access to the services and support they need.
• Act as the lead contact for other agencies involved in supporting your clients, ensuring a collaborative approach to case management.
• Promote the long-term integration of refugees by identifying and facilitating opportunities for engagement with mainstream services.

Administrative & Reporting Duties:

• Maintain accurate and up-to-date records of client interactions and case progress, ensuring compliance with organisational policies.
• Provide written reports and case updates as required by the Resettlement Coordinator and Manager.
• Contribute to the development and improvement of services based on monitoring and evaluation feedback.

General Responsibilities:

• Uphold RMC’s values, principles, and policies, including those related to equal opportunity, confidentiality, and impartiality.
• Attend team meetings, training sessions, and contribute to service development initiatives.
• Provide feedback and suggestions for service improvements to ensure the best outcomes for refugees and migrants.
• Carry out other duties consistent with the nature of the role and in support of the Resettlement Department’s objectives.

Person Specification

Essential:

• Experience working with vulnerable individuals, particularly refugees or migrants.
• Strong understanding of the challenge’s refugees faces during resettlement and integration.
• Proven ability to manage a caseload and create detailed support plans.
• Experience in working with external agencies and coordinating services for clients.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with refugees, stakeholders, and service providers.
• Ability to manage sensitive and complex cases with a person-centred approach.
• Knowledge of UK welfare benefits, housing rights, and immigration services.
• Ability to maintain accurate records and use IT systems to document casework.
• Cultural competence and a commitment to diversity, equality, and inclusion.
• Ability to work flexibly and independently, including delivering outreach services.
• Fluent in Farsi/Pashto and English.

Desirable:

• Experience working within a multi-disciplinary team, supporting volunteers to achieve client outcomes.
• Knowledge of community languages (particularly relevant to refugee populations) would be advantageous.
• Experience in delivering outreach support to families in their homes and community settings.
• Full UK driving licence and access to a car.

Flexibility

To achieve the objectives of this role, a degree of flexibility is essential. The post holder may be required to undertake duties not specifically listed above, provided they fall within the scope of the role and are appropriate to the pay grade. Accordingly, this job description will be reviewed periodically in consultation with the post holder to ensure it continues to reflect the responsibilities and duties of the position accurately.

Equal Opportunities

We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnicity, nationality, religion or belief, age, sexual orientation, disability, or any other protected characteristic. We recruit and develop our people based on merit and their commitment to achieving positive outcomes. We are dedicated to creating an inclusive and supportive workplace where everyone can thrive.

Closing date: Tuesday, 30 September 2025, by 5:00 pm.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that if you require employer sponsorship to extend your right to work in the UK, the Refugee and Migrant Centre is not able to support visa sponsorship.

Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our IT Infrastructure team covers the following areas:

• Fully responsible for managing the technology stacks
• Ensuring the underlying systems and data are secure and highly protected from malicious actors
• Ensuring the systems are available
• Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
• Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
• Embed principles of best value and money saving into all technology decisions

We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.

Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.

This role is responsible for:

• Maintenance of technical infrastructure based on Microsoft technologies
• Automated process creation to ensure systems are monitored and managed
• Migration of remaining on premise systems to Microsoft cloud based solutions
• Maintenance of legacy systems and processes where necessary
• Ensuring systems are highly accessible and available
• Advice to the Organisation on best practice on technology

For this role we’re looking for:

• Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
• Knowledge of Dynamics CRM 365 and associated technology
• Knowledge of Azure services, PowerApps, DataVerse
• Knowledge of sound backup and security protocols
• SQL (SSIS, SSRS) knowledge
• Experience of managing external stakeholders and 3rd party suppliers
• Service Management experience

Closing date for applications: 9:00 on Wednesday 19th November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.